EUM3006 Integrated Outdoor Modem Installation Guide APCD-LM048-1.
: Copyright © 2004 by WaveRider Communications Inc. You may copy and/or print as many copies of this manual as you wish, as long as the software license agreement and this copyright statement are included. Release 1.1, Dec. 2004 The following are trademarks or registered trademarks of their respective companies or organizations: Windows XP/Microsoft Windows 2000/Microsoft APCD-LM048-1.
Software License Agreement This is a legal agreement between you (either an individual or an entity) and WaveRider Communications Inc. for the use of WaveRider computer software, hereinafter the “LICENSED SOFTWARE”. By using the LICENSED SOFTWARE installed in this product, you acknowledge that you have read this license agreement, understand it, and agree to be bound by its terms. You further agree that it is the full and complete agreement between you and WaveRider Communications Inc.
: Warranty In the following warranty text, “WaveRider®” shall mean WaveRider Communications Inc. This WaveRider product is warranted against defects in material and workmanship for a period of one (1) year from the date of purchase. During this warranty period WaveRider will, at its option, either repair or replace products that prove to be defective. For warranty service or repair, the product must be returned to a service facility designated by WaveRider.
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: Contents Figures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Appendix A Factory Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Appendix B Ethernet Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Appendix C Acronyms and Abbreviations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 vii APCD-LM048-1.
: Figures Figure 1 Grounding EUM3006 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xvii Figure 1 EUM3006 Integrated Outdoor Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Figure 2 EUM3006 Longitudinal and Transverse Axes . . . . . . . . . . . . . . . . . . . . . . . . 6 Figure 3 PoE Injector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Figure 4 MDB1000 . . . . . . . . . . . . . . . . . .
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: Tables Table 1 MDB1000 Signal Strength FOMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Table 2 MDB1000 Signal Quality LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Table 3 Pre-Installation Stage Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Table 4 Installation Stage Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Table 5 Ethernet Interface Card LED Status Displays . . .
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: Preface Conventions The following conventions are used throughout this document: WARNING! Whenever you see this icon and heading, the associated text addresses or discusses a critical safety or regulatory issue. CAUTION: Whenever you see this icon and heading, the associated text discusses an issue, which, if not followed, could result in damage to, or improper use of, the equipment or software.
installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • --Reorient or relocate the receiving antenna.
: It is the responsibility of the operator to ensure that the public is not exposed to excessive Radio Frequency (RF) levels. The applicable regulations can be obtained from local authorities. WARNING! The EUM3006 Integrated Outdoor Modem must be properly grounded. WaveRider assumes no liability for failure to adhere to this recommendation or to recognized general safety precautions.
PoE injector. However, it is still possible to exceed the EUM3006 specifications by improper placement or ventilation. 9. Operate the EUM3006 only from a 48 VDC PoE Mode B power source. 10. Operate the PoE Injector only from a 100 - 250 VAC, single phase, 47-63 Hz AC power source. The PoE Injector is rated for indoor use only. 11. The PoE Injector is equipped with a 3-wire grounding-type plug, which will only fit into a grounding-type power outlet. This is a safety feature.
: be slow even under normal operations due to network congestion and radio interference and fading and not as result of problems with the EUM3006. • When the EUM3006 or PoE Injector exhibit distinct changes in performance. This may indicate a need for service. 21. When replacement parts are required, be sure the service technician has used replacement parts specified by the WaveRider or with the same characteristics as the original part.
Connect Ground Wire to GND Lug Ethernet Cable Grounding Conductor (NEC Sec. 810-21) Electrical Service Equipment Ethernet Surge Protection Power Service Grounding Electrode System (NEC Art. 250, Part H) Figure 1 Grounding EUM3006 Customer Support Telephone: +1 416–502–3161 Fax: +1 416–502–2968 Email: URL: Customer Services Group: techsupport@waverider.com Customer Documentation Feedback and Comments: customerdocs@waverider.com www.waverider.com WaveRider offers a complete training program.
1 Introduction The LMS4000 900 MHz Radio Network provides wireless high-speed Internet connectivity to business, SOHO (small office, home office) and residential customers. LMS4000 operates in a point-to-multipoint configuration, with one base station efficiently serving many subscriber stations. LMS4000 transmission is based on a high-performance MAC protocol, and industry standard IP routing and Ethernet switching technology. No radio license is required, since LMS4000 operates in the 900 MHz ISM band.
1: Introduction These manuals provide information not included in this Installation Guide, including information on: • Planning, installing and managing the network. • Diagnostic tools for the network and EUM. • Details on the Command Line Interface and methods of accessing the EUM. • Manual configuration of the EUM via the CLI. • Glossary of network terms. These manuals, as well as manuals for hardware elements, including EUMs and CCUs, can be found on WaveRider’s Web site (http://www.waverider.
1: Introduction Figure 1 EUM3006 Integrated Outdoor Modem The EUM3006 has new features that provide improved RF performance as well as ease of installation. The RF performance is enhanced due to the integrated, high-gain, active diversity antenna, improved transmit power, and improved receive sensitivity. Hardware and software improvements make outdoor installation easier than ever, allowing rapid deployment, single person installation, and even end-user self-installation.
1: Introduction • Integrated, high-gain, active diversity antenna - There are many advantages to the EUM3006’s integrated antenna: • • • • 4 Integrated, so that there are no RF losses due to long cable runs. High-gain (10 dBi), so that the EUM3006 can generate the maximum RF signal allowed by FCC and increase the overall operating range.Active diversity, which is done on a packet by packet basis, so that the EUM3006 performs better in a multi-path fading environment.
1: Introduction • Installation Tools - The EUM3006 has two new tools to make installation and alignment easy and error-free. • • MDB1000 - This hand-held, battery-powered device displays detailed key signal quality information to allow the EUM3006 to be located and aligned to the best RF signal possible by a single installer. The MDB1000 can be in any position to provide easy viewing. SETUP Menu - The EUM3006 supports the local link IP address, 169.254.10.250, on its Ethernet port at all times.
1: Introduction environment by selecting the alternate polarization when the other polarization signal fades significantly. This effectively reduces the depth, frequency and duration of fades when compared to a non-active or non-diversity antenna system. Horizontal and vertical polarizations are relative to the earth. Since the EUM3006 can be mounted in one of two orientations, we use the terms longitudinal axis and transverse axis to refer to the axes of the modem. See Figure 2.
1: Introduction sufficient for most installations to reach the Power over Ethernet injector in an indoor location and avoids having connections which are exposed to the outdoor environment. This Ethernet cable can be plugged into the PoE Injector directly or through extension cables and a UL-approved PoE Lightning Arrestor (where required). Details on the Ethernet port are found in Appendix B on page 39.
1: Introduction WARNING! Plug the EUM3006 directly into routers or Ethernet switches ONLY if these are providing compatible 48 VDC 802.3af Mode B PoE power, in lieu of the supplied PoE Injector. 1.3.5 PoE Lightning Arrestor A PoE lightning arrestor (not supplied) is used with the EUM3006 if required by the local building code and/or the EUM3006 is being installed in an area subject to direct or indirect lightning induced surges.
2 MDB1000 To make installation an easy one person job, the MDB1000 (Magnetic Decoder Box) is a light, portable, battery operated device that provides signal performance indicators that assist in locating and aligning the EUM3006. The MDB1000 picks up a magnetic signal from the EUM3006 from any position within 4 inches of the EUM3006. This allows the installer to put the MDB in a convenient position, regardless of the orientation of the EUM3006 or awkwardness of the mounting location.
2: MDB1000 It is recommended that the batteries be tested before starting the installation. Keeping a spare set of batteries with the installation tools may save you a trip down ladders, etc. to get new batteries. The AA batteries fit into the MDB1000 by removing the battery cover at the back of MDB1000, removing the old batteries, and inserting the new ones. Ensure batteries are inserted with the correct polarity. Figure 4 2.
2: MDB1000 2.4 Turning the MDB1000 Off The MDB1000 automatically shuts off if it is out of range of the EUM3006 for more than 60 seconds. You can tell if the MDB1000 is out of range, since the MODEM LED will go out as well as all of the signal performance indicator LEDs. Only the ON/BATT LED will remain lit (or flashing if the battery is low). Pressing the ON button has no effect once the MDB1000 is on. 2.
2: MDB1000 Table 1 MDB1000 Signal Strength FOMs LED Meaning Received Signal is at least Received Signal is less than 1 Extremely poor 2 Very Poor -92 dBm -89 dBm 3 Poor -89 dBm -86 dBm 4 Marginal -86 dBm -83 dBm 5 Okay -83 dBm -80 dBm 6 Good -80 dBm -77 dBm 7 Very Good -77 dBm -74 dBm 8 Excellent -74 dBm -92 dBm SIGNAL QUALITY These 5 LEDs have two interpretations, depending on the state of the EUM3006 if the MODEM LED is on. 1.
2: MDB1000 Table 2 MDB1000 Signal Quality LEDs LED Meaning 0 Extremely Poor 1 Very poor 2 Poor 3 Adequate 4 Good 5 Very Good Getting any Signal Strength reading at all indicates that packets are being received from the CCU. The higher the signal strength and signal quality indicators, the lower the packet error rate and the higher the fade margin for the EUM3006. The goal should be a signal strength of 5 or higher and a signal quality of 4 or 5.
2: MDB1000 14 APCD-LM048-1.
3 Setup Menu The EUM3006 is equipped with a simple setup menu through which you can monitor the RF link quality and view the key parameters of the modem. 3.1 Accessing the Setup Menu The setup menu is accessed by connecting a Telnet session to the ‘local link’ IP address of the EUM3006, 169.254.10.250, with password = ‘setup’. The connection must be through the Ethernet port, not over the air via the RF link. The computer needs to have an IP address of 169.254.x.y with a 16 bit mask (255.255.0.
3: Setup Menu 3.2 Setup Menu The Setup Menu structure consists of a menu with four selections. Setup Menu WaveRider Communications, Inc. EUM3005 Password: ***** WaveRider Communications Inc. Setup Menu Modem Serial Number : C00017 Station Identifier (EUM ID): 40:00:17 Software Version : 10.
3: Setup Menu • searching for a CCU - A complete sweep of all frequencies takes about 30 seconds. The display shows which frequencies may be CCUs. A search is started when any of the following occurs: • • • • attempting to register with a CCU - When a frequency sweep has been completed, the modem attempts to register with the CCUs in the order of best signal down to poorest.
3: Setup Menu 3.4 Troubleshooting Information Display The troubleshooting information is provided to allow the network operator to troubleshoot the link. It is also useful to record the status of the link once the modem is installed and aligned. This can form a reference baseline so that the network operator can judge if the link in future is better or worse than it was when the modem was installed. The information provided below is a brief description of the statistics provided.
3: Setup Menu The MAC Summary shows the breakdown for transmitted and received packets and payloads. All values are expressed as a count and percentage of total packets or payloads. A payload is a packet with real data. • Transmitted Payloads: shows how many payloads were successfully transmitted the 1st time or needed to be sent a 2nd, 3rd or 4th time to get through, as well as how many packets failed to get through at all.
3: Setup Menu 20 APCD-LM048-1.
4 4.1 Installation Installation Checklist A successful installation is divided into pre-installation, installation and post-installation stages, with each stage outlined in the following checklists. The Pre-Installation Stage Checklist involves the Network Operator as well as the installer. Table 3 Pre-Installation Stage Checklist Step Discussion section 4.2.1, Network and EUM3006 Configuration The network must be properly configured by the Network Operator to accept the new modem. section 4.2.
4: Installation Table 4 Installation Stage Checklist Step Discussion section 4.3.1, Locating the EUM3006 Find the best location for mounting the EUM3006, with a good RF signal and at least 1 foot away from where people will stand. section 4.3.2, Mounting the EUM3006 The EUM3006 mounts to a vertical pole with a diameter between 1 and 3.0 inches. Once a location with good signal levels is found, attach pole mounting hardware such as a standard Satellite TV mount, to the building or support structure.
4: Installation 4.2 Pre-Installation Steps 4.2.1 Network and EUM3006 Configuration There are a number of steps that must be undertaken by the network operator before installing an EUM3006. For more information, see the LMS4000 Data Networking Concepts, LMS4000 Radio Concepts and LMS4000 Managing the Network manuals on the WaveRider web-site. 1. CCU Authorization: Ensure that the EUM is authorized at one or more CCUs with the appropriate Grade of Service. 2.
4: Installation • Additional straight-through Ethernet cables - needed to connect to the Lightning Arrestor or to extend the Ethernet cable if a run of more than 25 feet is necessary. • Ethernet cable from PoE Injector - needed to connect to the end-user’s computer or switch or router. If the end-user’s computer is connected directly to the PoE injector, then this must be a cross-over Ethernet cable.
4: Installation 4.3 Installation Steps NOTE: Turn off all cordless phones in the customer’s premises, and any other equipment that uses the 900MHz ISM band. Once the installation is complete, turn this equipment back on and monitor for interference or degraded signal quality. 4.3.1 Locating the EUM3006 Based on the site survey by the network operator and experience in the neighborhood, the installer should have some estimate of the signal levels expected at the end-user’s premises.
4: Installation 4.3.2 Mounting the EUM3006 Pole Mounting Hardware Once a good location for the modem has been selected, you need to provide a pole or pipe to which the EUM3006 can be attached. This can be any pole from 1” to 3.0” diameter. If the pole is vertical, it is easy to rotate (pan) the modem for the final alignment. The longitudinal axis must be vertical or horizontal only. The pole can be held by any standard mounting HW such as Satellite TV mounts.
4: Installation WARNING! The grounding conductor must be attached to the bolt in the hole marked “GND”. TIP: As a safety precaution, before attaching the modem to the pole, use a couple of tie-wraps to secure the Ethernet cable and/ or Ground conductor to the pole to ‘catch’ the modem before it hits the roof or ground, should you drop it. Tighten the gear clamps around the pole enough to hold the modem but allowing it to rotate horizontally.
4: Installation TOP Marking Ground Connection and GND Marking Gear Clamps Ethernet Port Drip Loops Figure 5 28 EUM3006 Mounting - Vertical Orientation APCD-LM048-1.
4: Installation TOP Marking Gear Clamps Ground Connection and GND Marking Ethernet Port Drip Loops Figure 6 EUM3006 Mounting - Horizontal Orientation 4.3.3 Running Cables Secure the Ethernet cable and grounding conductor along the pole mounting hardware, the roof and/or any exterior walls, using standard cable ties or anchors, so that there is little or no strain on the wires, but they will not flap in the wind. Add lengths of straight-through Ethernet cables if the provided cable is not long enough.
4: Installation The PoE Injector must be located indoors as it is not rated for outdoor conditions. Therefore the Ethernet cable must enter the building in an appropriate location, preferably near the lightning arrestor. 4.3.4 Provide Power to the EUM3006 An indoor PoE Injector, shown in Figure 7, is provided with every EUM3006. Locate it in a convenient location that has access to an AC plug and the Ethernet cable that runs to the EUM3006.
4: Installation 4.3.5 Connecting the End-User’s PC There are many ways to connect the EUM3006 to the end-user’s PC, using Ethernet switches, IP routers, etc. The discussion below is for the simplest, most direct method of connection, using the provided PoE Injector. 1. Connect the end-user’s PC by attaching a crossover Ethernet cable (not provided) between the Ethernet port on the end-user’s computer and the DATA only port on the PoE Injector (marked “J2 DATA” in Figure 7).
4: Installation 4.3.6 Testing the Data Link The following are simple tests that the installer or end-user can perform to ensure that the link is functioning correctly. These tests are outlined below. If any test fails, then the subsequent tests are likely to fail as well until the problem is resolved. 1. Ping the EUM: Configure the end-user’s PC to have the local link IP address and ping the EUM3006 at IP address “169.254.10.250” (see Ping the EUM on page 33 for more details if needed). 2.
4: Installation Ping the EUM Note that the EUM3006 may be on a different sub-net than the end-user’s PC, so pinging the IP address assigned to the EUM3006 will go through the CCU. Therefore, we ping the EUM3006 using the local link IP address as the 1st test. 1. Ensure the end-user’s PC is configured with an IP address of 169.254.10.251, netmask = 16 (or 255.255.0.0). See Setup Menu on page 15 for more information. 2. Ping the EUM’s local-link IP address 169.254.10.
4: Installation This is what an unsuccessful ping from the end-user’s PC to the EUM looks like: C:\>ping 169.254.10.250 Pinging 169.254.10.250 with 32 bytes of data: Request Request Request Request timed timed timed timed out. out. out. out. Ping statistics for 169.254.10.
4: Installation NOTE: If this test fails with the long packets, but pinging the Gateway with the default packet size succeeds, then the connection is working but is not operating at maximum capacity, possibly due to poor antenna placement or orientation, poor signal levels, and/ or interference. The following example assumes the Gateway has an IP address of 172.16.4.1. Replace that address with the correct gateway address from the ‘ipconfig’ command: C:\>ping 172.16.4.1 -t -l 1472 Pinging 172.16.4.
4: Installation Ping Internet by Name Use the following test to verify that the DNS server IP address is correctly configured in the end-user’s PC and is operating properly: C:\> ping www.google.com Pinging www.google.akadns.net [216.239.39.104] with 32 bytes of data: Reply Reply Reply Reply from from from from 216.239.39.104: 216.239.39.104: 216.239.39.104: 216.239.39.
Appendix A Factory Configuration This appendix identifies the factory configuration settings for the EUM3006 Integrated Outdoor Modem Parameter Default Configuration Modem IP Address From DHCP Modem IP Netmask From DHCP Gateway IP Address From DHCP Local Link IP Address (Available on Ethernet Port only) 169.254.10.250 Local Link IP Netmask 16 255.255.0.0 ffff0000 Maximum Number of Customers* 5 Password* By default, the EUM3006 has no password.
Appendix A: Factory Configuration Parameter Default Configuration Radio Power +26 dBm (High) - This is the power at the internal antenna connector, which provides +36 dBm EIRP from the10 dBi integrated antenna. (NOTE: For configuring the modem, the power values entered are rounded to the nearest dB) SNMP Name* (= Console Prompt) EUMID SNMP Contact* WaveRider Communications Ltd. SNMP Location* www.waverider.
Appendix B Ethernet Cables and Connectors There will be several Ethernet cables used in installing the EUM3006: • EUM3006 Cable: The 25 feet Ethernet cable that is attached to the EUM3006, which is plugged into the DATA & PWR port of the PoE Injector. • Cross-over Cable: The Ethernet cable from the DATA port of the PoE Injector to the end-user’s PC must be a cross-over cable. A cross over cable has one end wired according to T568A and the other end according to T568B. Both ends have RJ45 connectors.
Appendix B: Ethernet Cables and Connectors Table 6 Ethernet Interface Specifications EUM Physical Interface 25 foot CAT-5e (Ethernet) cable with RJ45 connector Power over Ethernet 802.
Appendix B: Ethernet Cables and Connectors Straight-through Ethernet cables have T568A wiring at both ends while Cross-over cables have T568A at one end and T568B at the other end. T 5 6 8 A W irin g S c h e m e P a ir 2 P a ir 3 P a ir 1 Figure 8 P a ir 4 T568A Wiring T 5 6 8 B W irin g S c h e m e P a ir 3 P a ir 2 P a ir 1 Figure 9 APCD-LM048-1.
Appendix B: Ethernet Cables and Connectors 42 APCD-LM048-1.
Appendix C Table 8 Acronyms and Abbreviations Acronyms and Abbreviations Acronym or Abbreviation Definition 1OK 1st packet sent okay 2OK 2nd packet sent okay (i.e. 1 retry) 3OK 3rd packet sent okay (i.e. 2 retries) 4OK 4th packet sent okay (i.e.
Appendix C: Acronyms and Abbreviations Acronym or Abbreviation 44 Definition ETH Ethernet EUM End-user Modem F Failed (as in packets that failed to be transmitted) FCC Federal Communications Commission (U.S.A.
Appendix C: Acronyms and Abbreviations Acronym or Abbreviation Definition SQ Signal Quality TCP Transmission Control Protocol TIA Telecommunications Industry Association TTL Time To Live TX Transmit UL Underwriters Laboratory VDC Volts Direct Current APCD-LM048-1.
Appendix C: Acronyms and Abbreviations 46 APCD-LM048-1.
: Index A abbreviations . . . . . . . . . . . . . acronyms . . . . . . . . . . . . . . . Auto CCU Discovery . . . . . . . . Automatic Remote Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 . . . . . . . . . . . . . . . . . . . . . . . 4, 11, 12, 16, 23, 36, 37 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3, 4, 36, 38 C CCU . . . . . . . . . . . . . . . . . . . . .
