EUM3006 Integrated Outdoor Modem Installation Guide APCD-LM048-1.
: Copyright © 2006 by WaveRider Communications Inc. You may copy and/or print as many copies of this manual as you wish, as long as the software license agreement and this copyright statement are included. Release 1.3, May 2006 The following are trademarks or registered trademarks of their respective companies or organizations: Windows XP/Microsoft Windows 2000/Microsoft APCD-LM048-1.
Software License Agreement This is a legal agreement between you (either an individual or an entity) and WaveRider Communications Inc. for the use of WaveRider computer software, hereinafter the “LICENSED SOFTWARE”. By using the LICENSED SOFTWARE installed in this product, you acknowledge that you have read this license agreement, understand it, and agree to be bound by its terms. You further agree that it is the full and complete agreement between you and WaveRider Communications Inc.
: Warranty In the following warranty text, “WaveRider®” shall mean WaveRider Communications Inc. This WaveRider product is warranted against defects in material and workmanship for a period of one (1) year from the date of purchase. During this warranty period WaveRider will, at its option, either repair or replace products that prove to be defective. For warranty service or repair, the product must be returned to a service facility designated by WaveRider.
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: Contents Figures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Appendix A Factory Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Appendix B Ethernet Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 vii APCD-LM048-1.
: Figures Figure 1 Grounding EUM3006 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xvii Figure 1 EUM3006 Integrated Outdoor Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Figure 2 EUM3006 Longitudinal and Transverse Axes . . . . . . . . . . . . . . . . . . . . . . . . 6 Figure 3 PoE Injector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Figure 4 MDB1000 . . . . . . . . . . . . . . . . . .
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: Tables Table 1 MDB1000 Signal Strength FOMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Table 2 MDB1000 Signal Quality LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Table 3 Pre-Installation Stage Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Table 4 Installation Stage Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Table 5 Ethernet Interface Card LED Status Displays . . .
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: Preface Conventions The following conventions are used throughout this document: WARNING! Whenever you see this icon and heading, the associated text addresses or discusses a critical safety or regulatory issue. CAUTION: Whenever you see this icon and heading, the associated text discusses an issue, which, if not followed, could result in damage to, or improper use of, the equipment or software.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
: Warnings and Advisories General Advisory Installers, operators and maintenance personnel must be familiar with the related safety requirements before they attempt to install or operate the EUM3006. It is the responsibility of the operator to ensure that the public is not exposed to excessive Radio Frequency (RF) levels. The applicable regulations can be obtained from local authorities. WARNING! The EUM3006 Integrated Outdoor Modem must be properly grounded.
7. Use only attachments recommended by WaveRider. 8. The fins and metal casing protect the EUM3006 from overheating to ensure reliable operations. Do not cover the EUM3006 and PoE Injector. Do not place the EUM3006 or PoE Injector near or over a radiator, stove, heat register or other source of heat. Do not place the EUM3006 and PoE Injector in a built-in installation such as a bookcase or rack unless proper ventilation is provided.
: 20. Unplug PoE Injector from the wall outlet and refer servicing to qualified service personnel under the following conditions: • When the power supply cord or plug is damaged. • If liquid has been spilled or objects have fallen into these products. • If the PoE Injector has been exposed to rain or water. • If the EUM3006 does not operate normally for an extended period of time when following the operating instructions.
Connect Ground Wire to GND Lug Ethernet Cable Grounding Conductor (NEC Sec. 810-21) Electrical Service Equipment Ethernet Surge Protection Power Service Grounding Electrode System (NEC Art. 250, Part H) Figure 1 xvii Grounding EUM3006 APCD-LM048-1.
: Revision History Date Revision Description Nov 2004 1.0 Initial Version Dec. 2004 1.1 Correct Power for FCC Jan 2005 1.2 Update Power and add Industry Canada May 2006 1.3 SW Version 11.0 - Security Features Customer Support An extensive knowledge base is available at support.waverider.com. WaveRider offers a complete training program. Please contact your sales representative for training information. WaveRider also offers priority telephone and email support.
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1 Introduction The LMS4000 900 MHz Radio Network provides wireless high-speed Internet connectivity to business, SOHO (small office, home office) and residential customers. LMS4000 operates in a point-to-multipoint configuration, with one base station efficiently serving many subscriber stations. LMS4000 transmission is based on a high-performance MAC protocol, and industrystandard IP routing, Ethernet switching and data encryption technology.
1: Introduction • Acronyms and Glossary (APCD-LM056 ) These manuals provide information not included in this Installation Guide, including information on: • Planning, installing and managing the network. • Diagnostic tools for the network and EUM. • Details on the Command Line Interface and methods of accessing the EUM. • Manual configuration of the EUM via the CLI. • Glossary of network terms.
1: Introduction Figure 1 EUM3006 Integrated Outdoor Modem Hardware and software improvements make outdoor installation easier than ever, allowing rapid deployment, single person installation, and even end-user self-installation. These improvements include Power-over-Ethernet, mounting and alignment tools, and Automatic Remote Configuration of all parameters using DHCP and RADIUS.
1: Introduction • Integrated, high-gain, active diversity antenna - There are many advantages to the EUM3006’s integrated antenna: • • • • • Power over Ethernet (PoE)- The EUM3006 is powered by standard 48 VDC Power over Ethernet (802.3af Mode B compatible). Since the antenna is integrated, there is no need for an RF cable. With PoE, there is no need for a separate power and Ethernet cable. So the EUM3006 has only one standard, unshielded, flexible CAT-5E cable, making installation simpler.
1: Introduction any user to check the RF link quality to help align the EUM3006 and troubleshoot the link. This avoids needing to know the IP address and password of the modem. Detailed specifications for the EUM3006 can be found on the WaveRider website. 1.3 EUM3006 - End-user Modem or Customer Premises Equipment The EUM3006 Integrated Outdoor Modem, shown in Figure 1, is a rugged outdoor wireless modem that connects to the end-user’s computer through an Ethernet connection.
1: Introduction Modem Vertically Mounted Transverse Axis Figure 2 Vertical Transverse Axis Longitudinal Axis Modem Horizontally Mounted Longitudinal Axis Horizontal EUM3006 Longitudinal and Transverse Axes The antenna patterns are longitudinal and transverse polarization. If the modem is mounted vertically, then the longitudinal polarization coincides with vertical polarization and the transverse is for horizontal polarization.
1: Introduction There is great latitude available in locating the EUM3006 and routing the Ethernet cable, since up to 330 feet (100 m) of Ethernet cable can be used between the EUM3006 and the enduser’s computer, router or Ethernet switch. 1.3.4 Power over Ethernet (PoE) Injector Power is provided to EUM3006 Integrated Outdoor Modem through its Ethernet cable.
1: Introduction indirect lightning induced surges. The lightning arrestor must be able to pass the Ethernet data lines as well as the Power over Ethernet lines. The lightning arrestor must be grounded in accordance with local and national electrical codes. 1.4 Installation Aids The following features make installation much easier and faster: • MDB1000 on page 9 • Setup Menu on page 15 The chapter on Installation on page 21 gives step-by-step instructions to ensure a successful installation.
2 MDB1000 To make installation an easy one person job, the MDB1000 (Magnetic Decoder Box) is a light, portable, battery operated device that provides signal performance indicators that assist in locating and aligning the EUM3006. The MDB1000 picks up a magnetic signal from the EUM3006 from any position within 4 inches of the EUM3006. This allows the installer to put the MDB in a convenient position, regardless of the orientation of the EUM3006 or awkwardness of the mounting location.
2: MDB1000 It is recommended that the batteries be tested before starting the installation. Keeping a spare set of batteries with the installation tools may save you a trip down ladders, etc. to get new batteries. The AA batteries fit into the MDB1000 by removing the battery cover at the back of MDB1000, removing the old batteries, and inserting the new ones. Ensure batteries are inserted with the correct polarity. Figure 4 2.
2: MDB1000 2.4 Turning the MDB1000 Off The MDB1000 automatically shuts off if it is out of range of the EUM3006 for more than 60 seconds. You can tell if the MDB1000 is out of range, since the MODEM LED will go out as well as all of the signal performance indicator LEDs. Only the ON/BATT LED will remain lit (or flashing if the battery is low). Pressing the ON button has no effect once the MDB1000 is on. 2.
2: MDB1000 Table 1 MDB1000 Signal Strength FOMs LED Meaning Received Signal is at least Received Signal is less than 1 Extremely poor 2 Very Poor -92 dBm -89 dBm 3 Poor -89 dBm -86 dBm 4 Marginal -86 dBm -83 dBm 5 Okay -83 dBm -80 dBm 6 Good -80 dBm -77 dBm 7 Very Good -77 dBm -74 dBm 8 Excellent -74 dBm -92 dBm SIGNAL QUALITY These 5 LEDs have two interpretations, depending on the state of the EUM3006 if the MODEM LED is on. 1.
2: MDB1000 Table 2 MDB1000 Signal Quality LEDs LED Meaning 0 Extremely Poor 1 Very poor 2 Poor 3 Adequate 4 Good 5 Very Good Getting any Signal Strength reading at all indicates that packets are being received from the CCU. The higher the signal strength and signal quality indicators, the lower the packet error rate and the higher the fade margin for the EUM3006. The goal should be a signal strength of 5 or higher and a signal quality of 4 or 5.
2: MDB1000 14 APCD-LM048-1.
3 Setup Menu The EUM3006 is equipped with a simple setup menu through which you can monitor the RF link quality and view the key parameters of the modem. 3.1 Accessing the Setup Menu The setup menu is accessed by connecting a Telnet session to the ‘local link’ IP address of the EUM3006, 169.254.10.250, with password = ‘setup’. The connection must be through the Ethernet port, not over the air via the RF link. The computer needs to have an IP address of 169.254.x.y with a 16 bit mask (255.255.0.
3: Setup Menu 3.2 Setup Menu The Setup Menu structure consists of a menu with four selections. Setup Menu WaveRider Communications, Inc. EUM3005 Password: ***** WaveRider Communications Inc. Setup Menu Modem Serial Number : C00017 Station Identifier (EUM ID): 40:00:17 Software Version : 10.
3: Setup Menu • searching for a CCU - A complete sweep of all frequencies takes about 30 seconds. The display shows which frequencies may be CCUs. A search is started when any of the following occurs: • • • • attempting to register with a CCU - When a frequency sweep has been completed, the modem attempts to register with the CCUs in the order of best signal down to poorest.
3: Setup Menu 3.4 Troubleshooting Information Display The troubleshooting information is provided to allow the network operator to troubleshoot the link. It is also useful to record the status of the link once the modem is installed and aligned. This can form a reference baseline so that the network operator can judge if the link in future is better or worse than it was when the modem was installed. The information provided below is a brief description of the statistics provided.
3: Setup Menu The MAC Summary shows the breakdown for transmitted and received packets and payloads. All values are expressed as a count and percentage of total packets or payloads. A payload is a packet with real data. • Transmitted Payloads: shows how many payloads were successfully transmitted the 1st time or needed to be sent a 2nd, 3rd or 4th time to get through, as well as how many packets failed to get through at all.
3: Setup Menu 20 APCD-LM048-1.
4 4.1 Installation Installation Checklist A successful installation is divided into pre-installation, installation and post-installation stages, with each stage outlined in the following checklists. The Pre-Installation Stage Checklist involves the Network Operator as well as the installer. Table 3 Pre-Installation Stage Checklist Step Discussion section 4.2.1, Network and EUM3006 Configuration The network must be properly configured by the Network Operator to accept the new modem. section 4.2.
4: Installation Table 4 Installation Stage Checklist Step Discussion section 4.3.1, Locating the EUM3006 Find the best location for mounting the EUM3006, with a good RF signal and at least 1 foot away from where people will stand. section 4.3.2, Mounting the EUM3006 The EUM3006 mounts to a vertical pole with a diameter between 1 and 3.0 inches. Once a location with good signal levels is found, attach pole mounting hardware such as a standard Satellite TV mount, to the building or support structure.
4: Installation 4.2 Pre-Installation Steps 4.2.1 Network and EUM3006 Configuration There are a number of steps that must be undertaken by the network operator before installing an EUM3006. For more information, see the LMS4000 Data Networking Concepts, LMS4000 Radio Concepts and LMS4000 Managing the Network manuals on the WaveRider web-site. 1. CCU Authorization: Ensure that the EUM is authorized at one or more CCUs with the appropriate Grade of Service. 2.
4: Installation • PoE Lighting Arrestor - if mounted outdoors and/or required by local or national electrical codes. The protector must be able to protect all 8 conductors and must be able to pass the DC power as well as the data. • Straight-through Outdoor Rated Ethernet cable(s) - needed to connect the EUM3006 to the Lightning Arrestor or PoE Inector or other lengths of Ethernet cable. • Ethernet cable from PoE Injector - needed to connect to the end-user’s computer or switch or router.
4: Installation 4.3 Installation Steps NOTE: Turn off all cordless phones in the customer’s premises, and any other equipment that uses the 900MHz ISM band. Once the installation is complete, turn this equipment back on and monitor for interference or degraded signal quality. 4.3.1 Locating the EUM3006 Based on the site survey by the network operator and experience in the neighborhood, the installer should have some estimate of the signal levels expected at the end-user’s premises.
4: Installation 4.3.2 Mounting the EUM3006 Pole Mounting Hardware Once a good location for the modem has been selected, you need to provide a pole or pipe to which the EUM3006 can be attached. This can be any pole from 1” to 3.0” diameter. If the pole is vertical, it is easy to rotate (pan) the modem for the final alignment. The longitudinal axis must be vertical or horizontal only. The pole can be held by any standard mounting HW such as Satellite TV mounts.
4: Installation WARNING! The grounding conductor must be attached to the bolt in the hole marked “GND”. TIP: As a safety precaution, before attaching the modem to the pole, use a couple of tie-wraps to secure the Ethernet cable and/ or Ground conductor to the pole to ‘catch’ the modem before it hits the roof or ground, should you drop it. Tighten the gear clamps around the pole enough to hold the modem but allowing it to rotate horizontally.
4: Installation TOP Marking Ground Connection and GND Marking Gear Clamps Ethernet Port Drip Loops Figure 5 28 EUM3006 Mounting - Vertical Orientation APCD-LM048-1.
4: Installation TOP Marking Gear Clamps Ground Connection and GND Marking Ethernet Port Drip Loops Figure 6 EUM3006 Mounting - Horizontal Orientation 4.3.3 Running Cables Secure the Ethernet cable and grounding conductor along the pole mounting hardware, the roof and/or any exterior walls, using standard cable ties or anchors, so that there is little or no strain on the wires, but they will not flap in the wind. Add lengths of straight-through Ethernet cables if the provided cable is not long enough.
4: Installation The PoE Injector must be located indoors as it is not rated for outdoor conditions. Therefore the Ethernet cable must enter the building in an appropriate location, preferably near the lightning arrestor. 4.3.4 Provide Power to the EUM3006 An indoor PoE Injector, shown in Figure 7, is provided with every EUM3006. Locate it in a convenient location that has access to an AC plug and the Ethernet cable that runs to the EUM3006.
4: Installation 4.3.5 Connecting the End-User’s PC There are many ways to connect the EUM3006 to the end-user’s PC, using Ethernet switches, IP routers, etc. The discussion below is for the simplest, most direct method of connection, using the provided PoE Injector. 1. Connect the end-user’s PC by attaching a crossover Ethernet cable (not provided) between the Ethernet port on the end-user’s computer and the DATA only port on the PoE Injector (marked “J2 DATA” in Figure 7).
4: Installation 4.3.6 Testing the Data Link The following are simple tests that the installer or end-user can perform to ensure that the link is functioning correctly. These tests are outlined below. If any test fails, then the subsequent tests are likely to fail as well until the problem is resolved. 1. Ping the EUM: Configure the end-user’s PC to have the local link IP address and ping the EUM3006 at IP address “169.254.10.250” (see Ping the EUM on page 33 for more details if needed). 2.
4: Installation Ping the EUM Note that the EUM3006 may be on a different sub-net than the end-user’s PC, so pinging the IP address assigned to the EUM3006 will go through the CCU. Therefore, we ping the EUM3006 using the local link IP address as the 1st test. 1. Ensure the end-user’s PC is configured with an IP address of 169.254.10.251, netmask = 16 (or 255.255.0.0). See Setup Menu on page 15 for more information. 2. Ping the EUM’s local-link IP address 169.254.10.
4: Installation This is what an unsuccessful ping from the end-user’s PC to the EUM looks like: C:\>ping 169.254.10.250 Pinging 169.254.10.250 with 32 bytes of data: Request Request Request Request timed timed timed timed out. out. out. out. Ping statistics for 169.254.10.
4: Installation NOTE: If this test fails with the long packets, but pinging the Gateway with the default packet size succeeds, then the connection is working but is not operating at maximum capacity, possibly due to poor antenna placement or orientation, poor signal levels, and/or interference. The following example assumes the Gateway has an IP address of 172.16.4.1. Replace that address with the correct gateway address from the ‘ipconfig’ command: C:\>ping 172.16.4.1 -t -l 1472 Pinging 172.16.4.
4: Installation Ping Internet by Name Use the following test to verify that the DNS server IP address is correctly configured in the end-user’s PC and is operating properly: C:\> ping www.google.com Pinging www.google.akadns.net [216.239.39.104] with 32 bytes of data: Reply Reply Reply Reply from from from from 216.239.39.104: 216.239.39.104: 216.239.39.104: 216.239.39.
Appendix A Factory Configuration This appendix identifies the factory configuration settings for the EUM3006 Integrated Outdoor Modem Parameter Default Configuration Modem IP Address From DHCP Modem IP Netmask From DHCP Gateway IP Address From DHCP Local Link IP Address (Available on Ethernet Port only) 169.254.10.250 Local Link IP Netmask 16 255.255.0.0 ffff0000 Maximum Number of Customers* 5 Password* By default, the EUM3006 has no password.
Appendix A: Factory Configuration Parameter Default Configuration Radio Power +26 dBm (High) - To be consistent with previous modems, +26 is used in the CLI to indicate maximum output power. (NOTE: For configuring the modem, the power values entered are rounded to the nearest dB) Authentication Key Policy none SNMP Name* (= Console Prompt) EUMID SNMP Contact* WaveRider Communications Ltd. SNMP Location* www.waverider.
Appendix B Ethernet Cables and Connectors There will be several Ethernet cables used in installing the EUM3006: • EUM3006 Cable: A short Ethernet cable with a weatherproof adapter is attached to the EUM3006. Straight-through cables connect this to the DATA & PWR port of the PoE Injector. • Cross-over Cable: The Ethernet cable from the DATA port of the PoE Injector to the end-user’s PC must be a cross-over cable.
Appendix B: Ethernet Cables and Connectors Table 6 Ethernet Interface Specifications EUM Physical Interface CAT-5e (Ethernet) cable with RJ45 jack in weatherproof housing. Power over Ethernet 802.
Appendix B: Ethernet Cables and Connectors Straight-through Ethernet cables have T568A wiring at both ends while Cross-over cables have T568A at one end and T568B at the other end. T 5 6 8 A W irin g S c h e m e P a ir 2 P a ir 3 P a ir 1 Figure 8 P a ir 4 T568A Wiring T 5 6 8 B W irin g S c h e m e P a ir 3 P a ir 2 P a ir 1 Figure 9 APCD-LM048-1.
Appendix B: Ethernet Cables and Connectors 42 APCD-LM048-1.
: Index A Auto CCU Discovery . . . . . . . . Automatic Remote Configuration . . . . . . . . . . . . . . . . . . . . . . . 4, 11, 12, 16, 23, 36, 37 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3, 4, 36, 38 C CCU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19, 23, 24, 25, 33, 34, 36 D DHCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3, 4, 23, 32, 34, 37 E Ethernet . . . . . . . . . . . . . . . . . . . . . .
