Revision 2.0 INSTALLATION & U SER GUIDE Revision 2.
CAREHAWK INC. CH1000 Installation & User Guide CareHawk Inc. 229 Westforest Trail • Kitchener Ontario • Canada • N2N 3H8 Phone 519.745.2226 • Fax 519.743.8883 www.carehawk.
Disclaimer This manual has been validated and reviewed to be accurate for the CH1000 Series Communications System at the time of this manual’s production. However, the information contained in this document is subject to change without notice. Support for various features listed herein, is subject to the software version(s) provided with the system.
TABLE OF CONTENTS System Overview ................................................................4 System Primary Component Overview....................................5 CH1000 Cabinet ..........................................................5 SS16 Security Switching Card ......................................7 DA1 Display Administrative Console .............................7 AF125 Audio Amplifier..................................................8 TC1 Telephone Communications Card.........................
1 Chapter System Overview Ethernet CH1000 Central Cabinet Microphone 12:00 Digital Clocks DA1 Analog C.O.
T he CareHawk CH1000 is a distributed, multi-channel, microprocessor-controlled security communication system. The system architecture allows for up to a maximum of eight Security Switching Cards (SS16), and eight display phones (DA1). Each SS16 contains 16 independent output audio/device ports, and is designed to be remoted from the central cabinet.
The cabinet is made of 18 gauge steel with a durable powder coat finish. The cabinet can be wall or rack-mounted. The overall cabinet dimensions are 18 1/2” high x 17” wide x 5 3/8” deep. See Figure 13 for full mounting details.
Switching Security Card (SS16) An SS16 adds 16 audio/device ports that provide annunciated call-in with half-duplex communications capabilities between the DA1. Security sensors, speakers, and call-in switches can all be used with any of the 16 ports. The SS16 is designed to be a distributed component, and as such can be wall- or ceiling- mounted.
120 watt Power Amplifier (AF125) An AF125 is the external 120 Watt program/paging amplifier used with the system. This unit can be wall mounted or rack mounted. Output is 25V rms. Telephone Communications Card (TC1) The TC1 is a card that allows for the interconnection of a DA1 console to the CH1000 system, as well as connection of an analog PBX C.O. port the CH1000 system. The TC1 is installed as a plug in module on to the MI100 interface card.
Figure 6 Camera Routing Card (CR16) The camera routing card is an optional add on card within the SS16 module. It facilitates the connection of UTP cameras on all SS16 device ports, and then feeds one video channel at a time to 3 rd party video monitoring equipment. It can be factory installed onto an SS16, or added to an SS16 on site at a later date if required.
System Accessories System Accessory Feature Summary Station Model # Station Feature CS50 CS100 CS150 HS100 Single Gang Stainless Steel Wall Plate Dual Gang Stainless Steel Wall Plate ? ? ? ? Can Originate Call ? ? Silicon Call Button ? ? ? ? Silicon Privacy Button ? Visual Call Assurance ? Illuminated Privacy button ? Grounded Audio Xfmr Center tap Privacy Audible Call Assurance ? ? ? ? Durable Audio Handset w/hookswitch Rocker switch with Momentary Call & Maintained Privacy Spea
CS50 Call Station A CS50 is a basic single gang stainless steel call station with a rocker switch. The switch provides for a momentary call and lockable privacy position. This station provides RJ-45 connectivity for connection to the SS16, and stripped wire ends facilitating crimp connection onto cable going to the associated speaker. Figure 8 CS100 Call Station A CS100 is a basic single gang stainless steel call station with an epoxy coated silicon call button.
CS150 Call Station A CS150 is an enhanced single gang stainless steel call station with an epoxy coated silicon call and privacy button, both of which can be illuminated when pressed. When placing a call, the call button will be illuminated only after the central equipment has received the call, so it acts as a true visual call assurance indicator. At the same time, an audible call assurance tone will be provided by a buzzer on the station3.
HS120 Handset/Call Station A HS120 is a basic double gang stainless steel combination handset and call station. The rocker switch provides for a momentary call and lockable privacy position. The handset allows for a private conversation by automatically switching the intercom from the associated room speaker. Taking the handset off-hook with the call switch in the privacy position will not override the privacy function.
2 Chapter System Installation CH1000 Cabinet Mounting The CH1000 cabinet is designed for mounting on a wall. The diagram below shows the location of the four mounting holes. Holes are located on 16” centers to accommodate fastening to wall studs where possible, however the cabinet weight including power supply, 8 TC1’s and one IA1 is only 27 lbs. The cabinet should be mounted to the wall using four #8x 2” screws appropriate to the wall type. 17.00" 2.00" 12.75" 18.50" 3.75" 16.
CH1000 Cabinet Features Figure 14 below shows an internal picture of the CH1000 system. All field wiring enters the cabinet from the bottom via dual knockout holes (7/8” and 1 ¼”). A knockout has also been provided to bring AC power into the cabinet. The door is hinged on the left side as illustrated below, and equipped with a keyed lock to prevent unauthorized access to the system hardware.
System Power Wiring Each CH1000 system is provided with a standard 6 ft line cord which mates with the 120 VAC socket on the bottom edge of the central cabinet as shown below. Plug the receptacle end of the line cord firmly into the socket on the bottom of the cabinet, and plug the other end into a 120 VAC outlet. If power will be entering the cabinet through conduit instead, then the following steps need to be followed: 1.
CH1000 Connections The figure below shows all of the connections required to the MI100 Main Interface board found inside the CH1000 cabinet. TC1 Slot #8 TC1 Slot #1 Ethernet Port Microphone Input SS16 Ports (8) RS-422 to Slave Clocks DA1/Phone Ports (8) PBX C.O.
SS16 Mounting The SS16 is designed to be located in a hallway or corridor of a building in a location near devices that will connect to it. The cabinet should be located away from any machinery as well as florescent lighting, and if necessary SS16 cabling should cross power cabling at right angles (avoid long parallel runs). The SS16 cabinet can be installed on a wall or above the ceiling tile in the air plenum. The SS16 can be located at a distance from the central cabinet.
CH1000 to SS16 Wiring The wire required for connection from the CH1000 cabinet to all SS16’s is standard CAT3,5, or 5e 24 AWG cable. All RJ45 connections to the SS16 and central cabinet must follow the Electronics Industry Association (EIA) 568A or 568B standard4, since all RJ45 connectors coming from the SS16 and central cabinet conform to this. It does not matter which standard is used, as long as the same one is used consistently throughout the entire system installation.
SS16 to End Devices The SS16 allows for connection of up to 16 devices. The devices can be any of the REDy Corp standard stations listed in table 1. They can also be direct connection of 25V audio transformer/speaker, or UTP camera (utilizing a video balun). Typical installations will connect these types of devices to one of the standard room stations prior to connecting to the SS16, however it is not mandatory. When connecting speakers the following limits must be followed.
CS50 Wiring 1 8 1 8 CH #1 AUDIO CH #1 AUDIO GND DATA_A DATA_B +12 VDC IN CH #2 AUDIO CH #2 AUDIO MODEL: SS16 CH #3 AUDIO CH #3 AUDIO GND VIDEO+ VIDEO+12 VDC IN CH #4 AUDIO CH #4 AUDIO +12 VDC IN 8 16 7 15 14 6 PORT 1-16 CONNECTOR PINOUT STATUS INDICATOR 1 8 1 8 8 1 5 VIDEO+ VIDEOCALL-IN GND AUDIO AUDIO CALL-IN PWR GND +12VDC OUT 13 YELLOW 4 12 3 11 2 10 25V: 8 OHM COM BLUE 1/4W 1/2W BLUE 1W 2W 4W 1 8 1 9 8 1 Figure 20 Connection to this station from an SS16 port can
CS100 Wiring 1 8 1 8 CH #1 AUDIO CH #1 AUDIO GND DATA_A DATA_B +12 VDC IN CH #2 AUDIO CH #2 AUDIO MODEL: SS16 CH #3 AUDIO CH #3 AUDIO GND VIDEO+ VIDEO+12 VDC IN CH #4 AUDIO CH #4 AUDIO +12 VDC IN STATUS INDICATOR 8 16 7 15 6 PORT 1-16 CONNECTOR PINOUT 1 8 14 1 8 8 1 5 VIDEO+ VIDEOCALL-IN GND AUDIO AUDIO CALL-IN PWR GND +12VDC OUT 13 4 12 3 11 2 10 25V: 8 OHM COM 1/4W 1/2W 1 8 1 1W 9 8 2W 1 4W VIDEO BALUN Figure 21 Connection to this station from an SS16 port can be d
CS150 Wiring 1 8 1 8 CH #1 AUDIO CH #1 AUDIO GND DATA_A DATA_B +12 VDC IN CH #2 AUDIO CH #2 AUDIO MODEL: SS16 CH #3 AUDIO CH #3 AUDIO GND VIDEO+ VIDEO+12 VDC IN CH #4 AUDIO CH #4 AUDIO +12 VDC IN 8 16 7 15 6 14 PORT 1-16 CONNECTOR PINOUT 1 8 8 1 5 STATUS INDICATOR 1 8 VIDEO+ VIDEOCALL-IN GND AUDIO AUDIO CALL-IN PWR GND +12VDC OUT 13 4 12 3 11 2 10 1 Sensor JUMPERS - Ext.
P1 on CS150 Enabled N.C. 6 4 2 Buzzer Disabled Sensor Input N.O.
HS120 Wiring 1 8 1 8 CH #1 AUDIO CH #1 AUDIO GND DATA_A DATA_B +12 VDC IN CH #2 AUDIO CH #2 AUDIO MODEL: SS16 +12 VDC IN 8 16 7 15 6 14 BLUE CH #3 AUDIO CH #3 AUDIO GND VIDEO+ VIDEO+12 VDC IN CH #4 AUDIO CH #4 AUDIO 25V: 8 OHM COM 1/4W 1/2W PORT 1-16 CONNECTOR PINOUT STATUS INDICATOR 1 8 1 8 8 1 5 VIDEO+ VIDEOCALL-IN GND AUDIO AUDIO CALL-IN PWR GND +12VDC OUT YELLOW 13 4 12 3 11 2 10 1 1W BLUE 2W 4W 8 1 9 8 1 Figure 25 Connection to this station from the SS16 is do
CR16 Installation The CR16 is intended to be installed within the SS16 chassis. When ordering an SS16, it is possible to have it shipped from the factory pre-installed, however if required, it can be installed on site as well. The steps required to install it are as follows: • Unplug all cabling entering the SS16 from the left side of the chassis (closest side in the photo below). If power is being provided locally, the power will also need to be removed. All device port cabling does NOT need to be removed.
DA1 Wiring The DA1 ports are found in the lower left corner within the CH1000 Cabinet (See Figure 16 for exact location). Up to eight DA1’s can be connected to the CH1000, and each port requires a TC1 card to be installed in the appropriate slot position (see figure 16 for TC1 slot locations). The slot # corresponds directly with the physical DA1 port number as shown on the DA1 port connector label.
The DA1 is provided with the adapter shown below in figure 28 (model # ADA1). This adapter provides the conversion from RJ45 to RJ11 for connection to the back of the DA1 console. This adapter also breaks out the power connection to supply the first DA17. Figure 28 PBX Connections The PBX ports are identical to the DA1 ports (See Figure 16 for exact location). For each PBX port that is used, one less DA1 port is available. For example if two PBX ports are to be used, only six DA1 ports are available.
General Purpose I/O Connections The general purpose I/O connections are found inside the CH1000 cabinet (See Figure 16 for exact location). The figure below shows the pin outs of the double row terminal strip. There are 6 general purpose inputs, and 6 open collector outputs/2 dry contact outputs (dry output contact rating of 1 amp). See next page for further details. Configuration of these ports is done through CareHawk Decisions software.
The chart below describes the jumper settings for the ports. The jumpers are found on the MI100 interface board directly behind the I/O terminal strip. General Purpose Output Port Configuration TERMINAL STRIP PIN # JP13 JP14 JP15 JP16 JP17 A B - - - - A B - - - A B - - - - - - - A B B - B A B - 1 2 3 4 5 6 7 OUTPUT FUNCTION Open Collector #1 COM: Dry Contact #1 Open Collector #2 N.C. Dry Contact #1 Open Collector #3 N.O.
Program Inputs 1 IN GND 2 IN GND The program inputs are located inside the CH1000 cabinet (See Figure 16 for exact location). Below is the pin outs for the removable terminal strip. The inputs are designed for 1V RMS with a 10KO input impedance. Program sources that produce signal levels in excess of this need to be attenuated prior to connecting to the CH1000 system. Program sources can be anything from a 3 rd party AM/FM tape/tuner to a CD player or mixer.
AF125 Amplifier Connections The amplifier connections are made to terminal strips found on the top inside plate in the CH1000 cabinet. Connections are as follows. Both the input cable to the amplifier, and the output cable from the amplifier should make use of shielded cable. Inside CH1000 Cabinet SHLD + IA1 SHLD + BAL. 1. 25V AF125 120W EXTERNAL AUDIO COM BAL. 2. AMPLIFIER COM CT COM Figure 33 Master Clock Connections The CH1000 is capable of acting as a master clock.
APPENDIX A NOTE: Numbers 1-4 in the above illustration indicate the twisted pairs in the CAT5 cable.
USER’s GUIDE Basic Operation The CareHawk CH1000 system is designed around keeping things simple. The DA1 phone shown below is the main device used for controlling all system functions on a day to day basis (standard DTMF telephones can also be used). The DA1 comes pre-programmed with numerous menus, which can be easily navigated with the 3 soft keys found on both sides of the large display. Each menu provides easy to use prompts that guide you through the steps needed to initiate system functions.
Control Buttons: A Volume key: Adjusts the volume for the handset, headset, and handsfree speaker volume of the ringer tone. There are 8 ringer volume level settings. Default level is medium. B Handsfree key: Pressing this activates handsfree mode so you make and receive calls without lifting the handset. C Mute key: When activated, prevents the caller from hearing you through the handsfree, handset, or headset. D Hold keys: When doing an audio page, the talk audio is muted.
Phone Commands Dial Sequence 00# 001…# Command Emergency Page All Emergency Page Inclusive Zones 002…# Emergency Page Exclusive Zones 01# 011…# Page All Page Inclusive Zones 012…# Page Exclusive Zones 013…# 014…# 020TT# Page Inclusive Speakers Page Exclusive Speakers Tone All 021TT…# Tone Inclusive Zones Dial Sequence Where … is the list of zones ( Zones: 01? 64 - Must be entered as 2 digits ) Where … is the list of zones ( Zones: 01? 64 - Must be entered as 2 digits ) Where … is the list of z
033P…# Program Source Inclusive Speakers Where P is the program source ( Program Source : 1? 2 - Must be entered as 1 digit ) 034P…# Program Source Exclusive Speakers Where … is the list of speakers Where P is the program source ( Program Source : 1? 2 - Must be entered as 1 digit ) 035P# End Program Source Where … is the list of speakers Where P is the program source ( Program Source : 1? 2 - Must be entered as 1 digit ) 050xxx# 051xxx# 0520# 0521# 060# 061xxx# 0700# 0701# 08# 0800xxx# 0801xxx# 08
