UltraSync Wi-Fi IP Camera Installation Guide TM P/N 466-5303 • REV 07 • ISS 05JAN17 © 2017 United Technologies Corporation.
Contents Product overview ..................................................................................... 3 Installation environment........................................................................... 3 Cable requirements .......................................................................... 4 Package contents .................................................................................... 4 UltraSync Wi-Fi IP Bullet Camera ....................................................
Product overview This is the installation guide for the following UltraSync IP camera models: RS-3230/3231 (1080p IP Wi-Fi Desktop IR camera) RS-3250/3251 (1080p IP Wi-Fi Bullet IR camera) Installation environment When installing your product, consider these factors: Electrical: Electrical wiring should be installed carefully by qualified service personnel. Always use a proper Power over Ethernet (PoE) switch or a 12 VDC UL listed Class 2 or CE certified power supply to power the camera.
Cable requirements For proper operation, adhere to the following cable and power requirements for the cameras. Category 5 cabling or better is recommended. All network cabling must be installed according to applicable codes and regulations. Package contents Check the package and contents for visible damage. If any components are damaged or missing, do not attempt to use the unit; contact the supplier immediately. If the unit is returned, it must be shipped back in its original packaging.
UltraSync Wi-Fi IP Desktop Camera IP Desktop Camera Installation Guide WEEE and Battery Installation Configuration CD Anchors and Screws Mounting Template Power Supply and Extension Power Supply Adapters (US, EU, UK, and AUS) CAUTION: Use direct plug-in UL listed power supplies marked Class 2/CE certified or LPS (limited power source) of the required output rating as listed on the unit. CAUTION: Risk of explosion if battery is replaced by an incorrect type.
Camera description – Bullet Camera 1. Adjustment nut 7. LED indicator 2. Mounting base 8. Micro SD card slot 3. Main body 9. Ethernet interface 4. Sun shield 10. Power cable (12 VDC) 5. Lens 11. GND screw 6. WPS/RESET button 6 P/N 466-5303 • REV 07 • ISS 05JAN17 © 2017 United Technologies Corporation.
Camera description – Desktop Camera 1. Lens 9. 2. Microphone 10. WPS/RESET button Ethernet interface 3. IR (infrared) LED 11. I: Alarm input interface 4. LED indicators (see next page) 12. G: Grounding 5. PIR (passive infrared) sensor 6. Light sensor 7. Micro SD card slot 8. Three-axis bracket 13. O: Alarm output interface 14. Power supply port (12 VDC) 15. Speaker P/N 466-5303 • REV 07 • ISS 05JAN17 © 2017 United Technologies Corporation.
Desktop camera LED indicators The following table describes the desktop camera LED behavior (see item 4 in “Camera description – Desktop Camera” on page 7).
Accessing the Micro SD card An 8 GB Micro SD card is pre-installed in the cameras. Micro SD cards with up to 128 GB of storage capacity can also be used. Note: Video and log files stored on the Micro SD card can only be accessed using the UltraSync App when validated with the UltraSync Panel. Bullet Camera To access the Micro SD card slot, remove the cover on the bottom of the camera. Desktop Camera P/N 466-5303 • REV 07 • ISS 05JAN17 © 2017 United Technologies Corporation.
Mounting Before mounting a camera: Ensure that all the related equipment is powered off during the physical installation/camera mounting. Ensure that the wall or ceiling is strong enough to withstand four times the weight of the camera assembly. Bullet Camera To mount the bullet camera on a wall or ceiling: 1. Drill the holes for the mounting hardware in the mounting surface using the supplied drill template.
b. Adjust the pan direction [0°~360°]. c. Adjust the tilt direction [0°~90°]. d. Rotate the camera [0~360°] to adjust the lens to the surveillance angle. e. Tighten the adjustable nut (1) to complete the installation. Waterproof jacket assembly We recommended using the waterproof jacket to protect network cabling when the camera is installed outdoors. To assemble the waterproof jacket: 1. Remove the connector (3) from the end of the network cable (7). 2.
Desktop Camera To mount the desktop camera on a wall or ceiling: 1. Drill the screw holes according to the drill template. 2. Disassemble the three-axis bracket. Hold the base (2) with one hand, and rotate the pole (1) counter-clockwise to disassemble the pole from the base. 3. Install the fixed tray (item 3 in step 2) to the ceiling or wall with the supplied screws. 4. Install the base on the fixed tray. 12 P/N 466-5303 • REV 07 • ISS 05JAN17 © 2017 United Technologies Corporation.
5. Install the camera on the bracket. 6. Adjust the camera angle by doing the following: a. Loosen the knob (1) to adjust the panning position and tilting position. b. When finished adjusting the camera angle, fasten the knob. Browser requirements The following browsers are supported for camera setup: Internet Explorer 8 or later Safari 5 or later P/N 466-5303 • REV 07 • ISS 05JAN17 © 2017 United Technologies Corporation.
Quick setup Note: If the light source where the camera is installed experiences rapid, wide variations in lighting, the camera may not operate as intended. To quickly put the camera into operation: 1. Mount the camera. (See “Mounting” on page 10) 2. Connect the camera to a local network via Wi-Fi. (See “Add cameras to a Wi-Fi network” on page 15) 3. Add the camera to the UltraSync app. (See “Add cameras to UltraSync” on page 17) 1.
75-85 – Very Good: No additional actions are required to increase signal strength. It is not recommended to increase video resolution settings. 65-75 – Good: We recommend using a Wi-Fi repeater or powerline adapter to increase signal strength. Alternatively, video resolutions settings may be reduced to minimize poor video quality. Below 65 – Poor: We do not recommend using a camera with a signal strength below 65. Video streams are not likely to work below this level.
Camera's default IP address: 192.168.2.70 User Name: admin Password: 1234 Note: A pop-up may appear asking for an immediate password change. We strongly recommend changing the password. Select OK in this dialog and any subsequent dialogs that may appear. 6. Click or tap the Configuration tab. 7. Select Network and then select Wi-Fi on the left menu. 8. Click or tap Search. 9. Click or tap on the Wi-Fi network to be used for the camera in the Wireless List. 10.
3. Add cameras to UltraSync Ensure the proper installation of camera hardware and follow the instructions in “Add cameras to a Wi-Fi network” on page 15 before adding cameras to UltraSync. Note: Make sure the camera and UltraSync intrusion panel are on the same local area network. Applications where the intrusion panels use cellular only (no Wi-Fi or Ethernet connection) are not compatible with this camera.
Note: The camera may take up to two minutes to finalize association with the intrusion panel and appear in the cameras tab. 4. Reboot cameras Launch the TruVision® IP camera configuration browser. Select System and then select Maintenance on the left menu. Select Reboot. Select OK when asked if you want to reboot the unit. Note: Reboot may take up to two minutes. 5. Go to the Cameras tab in the UltraSync app to verify live video. 1. 2. 3. 4.
10. Change LAN settings to the required configuration. If a static IP Address is required, change the IPv4 Address and IPv4 Subnet Mask to match the router. a. Change the static IP address to something different than the default 192.168.1.70 if more than one camera is used on the network. b. Click the Test button to ensure that the IP address is not already assigned to another device in the network. 11. Click Save on the bottom of the screen. 12. Power cycle the camera. See “4. Reboot cameras” on page 18.
UltraSync app basic functions View Live Stream and Latest Clip 1. Tap the Cameras tab on the bottom of the screen. All available cameras appear. 2. Tap the Play icon underneath the camera name to view a live feed of a specific camera. 3. Tap the Latest Clip icon to view the last recorded clip from a specific camera. Program event triggered camera clips Cameras can be programmed to automatically record when selected events occur. This is achieved by creating Automations (Scenes).
3. Select the Scene to Configure drop-down and type a Scene Name. 4. Make Scene Trigger selections as shown below (select an installed sensor from the Activate Sensor drop-down). 5. Make Scene Result selections as shown below (select the Camera(s) to begin recording when the scene is triggered) Select Alarm System from the Device drop-down. Clips are recorded on the Micro SD card installed in the camera and are linked to events in History.
View event triggered clips in History Note: UltraSync installer privileges are required to view event triggered camera clips in History. 1. Tap the menu icon at the top left of the screen, and then tap History. 2. Make Event History selections from the Select Date and Event Filter drop-downs. 3. Find an event for viewing by tapping the Oldest, Prev, Next, and Latest buttons. 4. Scroll to the tile containing the video event and tap it to play video.
Change default camera settings Default camera settings can be modified using the camera’s browser configuration interface. To determine the IP address of the camera to be configured: Launch the TruVision Device Manager and locate the camera in the list by device type and/or serial number. The IP address is listed next to device type. Launch the UltraSync app and tap the menu icon at the top left of the screen, tap Settings, and then tap Cameras in the Settings Selector drop-down.
Reset cameras to factory default If required, a camera can be reset to the factory default settings. Reset button 1. Remove the camera cover, press and hold the WPS/RESET button, and then remove power from the camera. 2. Apply power to the camera and continue holding the WPS/RESET button for 20 seconds. Camera configurator 1. Launch the camera configuration browser interface. 2. Select System and then select Maintenance on the left menu. 3. Click Restore or Default to restore the default settings.
Troubleshooting Troubleshooting/FAQ 1. The camera does not appear in the list of Wi-Fi networks. Cause Solution The camera takes up to 90 seconds to boot up. It will not show in Wi-Fi Networks until this is complete. Another user is currently setting up the camera using the recommended method or the camera has previously been set up using the recommended method. Perform a factory reset to broadcast the camera again. 2.
3. The camera was added in the setup process, but the video doesn’t show in the Cameras tab. Cause Solution After completing the setup process, the camera may take up to two minutes to full sync and show in the UltraSync App. Wait for the process to complete Make sure the camera is still connected to the network. If video still doesn’t appear, go back into setup and perform the “Scan for Cameras” function again. 4. Live Video isn’t giving good quality. It is choppy, shows gray, etc.
Specifications UltraSync Wi-Fi IP Bullet Camera Electrical Voltage input 12 VDC, PoE (IEEE 802.3af) Power consumption Max. 5.8W Wi-Fi parameters Wi-Fi standard Frequency range IEEE802.11b/g/n 802.11 b/g/n(HT20): 2412MHz-2462MHz 802.
UltraSync Wi-Fi IP Desktop Camera Electrical Voltage input DC12V±10%, PoE (IEEE 802.3af) Power consumption Max. 4.5W Wi-Fi parameters Wi-Fi standard IEEE802.11b/g/n Frequency range 802.11 b/g/n(HT20): 2412MHz-2462MHz Communication bandwidth Support 20/40 MHz Security 64/128-bit WEP, WPA/WPA2, WPA-PSK/WPA2-PSK, WPS Transmission rate 11b: 11Mbps, 11g: 54Mbps, 11n: 150Mbps 802.11 n(HT40): 2422MHz-2452MHz Transmission range Up to 50m Varies depending on the actual working environment.
Copyright © 2017 United Technologies Corporation, Interlogix is part of UTC Climate, Controls & Security, a unit of United Technologies Corporation. All rights reserved. Trademarks and patents Manufacturer Trade names used in this document may be trademarks or registered trademarks of the manufacturers or vendors of the respective products. Interlogix 2955 Red Hill Avenue, Costa Mesa, CA 92626-5923, USA Authorized EU manufacturing representative: UTC Fire & Security B.V.
limits, human proximity to the antenna shall not be less than 20 cm (8 inches) during normal operation. CAUTION: Changes or modifications not expressly approved by UTC for compliance could void the user’s authority to operate the equipment. RS-3230/RS-3231/TVQ-8101 COMPLIES WITH FCC PART C, FCC ID: 2AENJ-RS323x RS-3250/RS-3251/TVB-8101 COMPLIES WITH FCC PART C, FCC ID: 2AENJ-RS325x ACMA compliance Canada Notice! This is a Class A product.
(1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement. This equipm should be installed and operated with a minimum distance 20cm between the radiator and your body Cet équipement doit être installé et utilisé à une distance minimale de 20 cm entre le radiateur et votre corps RS-3230/RS-3231/TVQ-8101 complies with IC requirements, IC: 20201-RS323x.
Safety This equipment is designed with the utmost care for the safety of those who install and use it. However, special attention must be paid to the dangers of electric shock and static electricity when working with electrical equipment. All guidelines of this and of the computer manufacture must therefore be allowed at all times to ensure the safe use of the equipment. Installation must at all times conform to local regulations.
Annex 3 B and A Wideband Data Transmission systems 2400.0-2483.5 MHz: Country Restriction Reasons/remarks Norway Implemented This subsection does not apply for the geographical area within a radius of 20 km from the centre of Ny-Ålesund. Italy Implemented The public use is subject to general authorization by the respective service provider. Russian Federation Limited implementation 1. SRD with FHSS modulation 1.1. Maximum 2.5 mW e.i.r.p. 1.2. Maximum 100 mW e.i.r.p.
PRODUCT WARNINGS A PROPERLY INSTALLED AND MAINTAINED ALARM/SECURITY SYSTEM MAY ONLY REDUCE THE RISK OF EVENTS SUCH AS BREAK-INS, BURGLARY, ROBBERY OR FIRE; IT IS NOT INSURANCE OR A GUARANTEE THAT SUCH EVENTS WILL NOT OCCUR, THAT ADEQUATE WARNING OR PROTECTION WILL BE PROVIDED, OR THAT THERE WILL BE NO DEATH, PERSONAL INJURY, AND/OR PROPERTY DAMAGE AS A RESULT.
