UltraSync Wi Fi IP Camera Installation Guide P/N 466-5236 • REV B • ISS 28APR16 © 2016 United Technologies Corporation.
Contents Installation environment ...........................................................3 Package contents ....................................................................4 Cable requirements .................................................................6 Camera description .................................................................7 Accessing the SD card ............................................................8 Wedge Camera .............................................................
Installation environment When installing your product, consider these factors: • Electrical: Install electrical wiring carefully. It should be done by qualified service personnel. Always use a proper PoE switch or a 12 VDC UL listed Class 2 or CE certified power supply to power the camera. Do not overload the power cord or adapter. • Ventilation: Ensure that the location planned for the installation of the camera is well ventilated.
Package contents Check the package and contents for visible damage. If any components are damaged or missing, do not attempt to use the unit; contact the supplier immediately. If the unit is returned, it must be shipped back in its original packaging. UltraSync Wi Fi IP Wedge Camera Transformer 4 P/N 466-5236 • REV B • ISS 28APR16 © 2016 United Technologies Corporation.
UltraSync Wi Fi IP Desktop Camera Power Supply (US) P/N 466-5236 • REV B • ISS 28APR16 © 2016 United Technologies Corporation.
One power supply with interchangeable plugs is included for SKU number RS-3131. Power Supply (EU) Power Supply (UK) Power Supply (AUS) CAUTION: Use direct plug-in UL listed power supplies marked Class 2/CE certified or LPS (limited power source) of the required output rating as listed on the unit. Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions.
Camera description – Wedge Camera 1 2 10 6 9 11 8 3 5 4 1. 2. 3. 4. 5. 6. 7 Camera cover/housing Lens SD card Ethernet RJ45 PoE port Power supply Base P/N 466-5236 • REV B • ISS 28APR16 7. 8. 9. 10. 11. Alarm and Audio port Reset/WPS button Converter pan Antenna Microphone © 2016 United Technologies Corporation.
Camera description – Desktop Camera 1. Lens 2. Microphone 3. IR LED 4. PIR 5. Light sensor 6. SD card slot 7. Bracket stand 8. RJ45 network port 9. WPS/RET button 10. Alarm I/O 11. DC12V port 8 P/N 466-5236 • REV B • ISS 28APR16 © 2016 United Technologies Corporation.
Accessing the SD card Wedge Camera An 8GB Micro SD card is pre-installed with the camera; (see item 3 in Camera Description, page 6). Desktop Camera An 8GB Micro SD card is pre-installed with the camera. If desired, the Micro SD Card can be replaced with up to 64GB for local storage as a backup in case, for example, the network fails. Note: Video and log files stored on the Micro SD card can only be accessed via the UltraSync App when validated with the UltraSync Panel.
Mounting the Wedge Camera To mount the wedge camera on a wall or ceiling: 1. Drill the holes for the mounting hardware in the mounting surface using the supplied drill template. To route the cables from the base of the camera, drill a cable access hole in the mounting surface. 2. Mount the converter pan to the mounting surface (optional). Note: If required, you can remove the tab (A) on the side of the converter pan to pass the cables through.
3. Loosen the screws with the tamper-resistant hex wrench (supplied) to remove the camera cover. 4. Mount the camera base to the converter pan or mounting surface, depending on the installation. Pan Adjusting Tool Tilt P/N 466-5236 • REV B • ISS 28APR16 5. Use the supplied lens alignment tool to adjust the pan [±30°], tilt [0 to 80°], and rotation direction [0 to 360°]. Rotation © 2016 United Technologies Corporation.
6. Re-attach the dome cover to the camera. Wedge Camera Dimensions Wedge Camera Mounting Plate Dimensions 12 P/N 466-5236 • REV B • ISS 28APR16 © 2016 United Technologies Corporation.
Mounting the Desktop Camera 1. Drill the screw holes according to the drill template. 2. Disassemble the 3axis bracket. Hold the base with one hand, and rotate the pole anticlockwise to disassemble the pole from the base. 3. Install the fixed tray to the ceiling with the supplied screws. 4. Install the base to the fixed plate. P/N 466-5236 • REV B • ISS 28APR16 © 2016 United Technologies Corporation.
5. Install the camera to the bracket. 90° Knob 6. Adjust surveillance angle 360° 7. Loosen the knob to adjust the panning position and tilting position. 8. After adjusting the angle of the camera to the desired position, fasten the knob. 14 P/N 466-5236 • REV B • ISS 28APR16 © 2016 United Technologies Corporation.
Desktop Camera Dimensions P/N 466-5236 • REV B • ISS 28APR16 © 2016 United Technologies Corporation.
Quick Setup Note: If the light source where the camera is installed experiences rapid, wide variations in lighting, the camera may not operate as intended. To quickly put the camera into operation: 1. Prepare the mounting surface. 2 Mount the camera using the appropriate fasteners. See “Mounting the Wedge Camera” on page 10 or “Mounting the Desktop Camera” on page 13. 3. Connect the camera to the local network via Ethernet or Wi Fi. 4.
Wi Fi Signal Strength Wi Fi signal strength can be checked in the Network section of the TruVision Browser. Use the scale below to measure if actions are needed to improve performance. Below 65 Poor 65-75 Good 75-85 Very Good 85+ Excellent 85+ – Excellent: No additional actions needed and default video resolutions settings may be increased if desired. 75-85 – Very Good: No additional actions needed to increase signal strength. It is not recommended to increase video resolution settings.
Add Cameras to a Wi Fi Network RECOMMENDED METHOD (using temporary Ethernet connection for setup) Note: It is highly recommended to use a dedicated router for all UltraSync installations that include cameras. • Removes concern of homeowners changing their Wi-Fi Password, resulting in a call to update. • Maintains privacy for the homeowner’s for Wi-Fi Network Password. • Reduces the risk of local communication issues between the router, cameras and UltraSync Panels. 1.
14. Click Save on the bottom of the screen. Note: Do not hit Connect in the WPS Section. 15. Below the Key 1 box, verify that “Your Network” is now showing connected. 16. Repeat steps for any additional cameras. Note: Do not exit the TruVision Camera Configurator browser. You are now connected to the network via Wi Fi! Add Cameras to UltraSync Ensure proper installation of camera hardware and adding cameras to network before adding cameras to UltraSync.
Reboot Cameras 8. 9. 10. 11. Reopen TruVision IP Camera Configurator (Browser) Select System from the menu on the left. Select Maintenance from the middle menu. Select Reboot. i) Select OK when asked if you want to reboot the unit. ii) Note: Reboot may take 1-2 minutes. 12. Disconnect the Ethernet cable from the camera. 13. Go to the Cameras Tab in the UltraSync App to verify live video. Your Camera installation is now complete! View Live Stream and Latest Clip 1.
4. Click Latest Clip to view the last recorded clip from a specific camera. Program Event Triggered camera clips Cameras can be programmed to automatically record when selected events occur. This is achieved by creating a scene. 1. Click More on the bottom of the screen. 2. Click Settings. Settings 3. Select Scenes under Settings Selector. P/N 466-5236 • REV B • ISS 28APR16 © 2016 United Technologies Corporation.
4. Select the Scene to Configure and type Scene Name. 5. Select the Scene Trigger. 6. Select Alarm System under Action Device. 7. Select Trigger Camera Video Clip under Action Type. 22 P/N 466-5236 • REV B • ISS 28APR16 © 2016 United Technologies Corporation.
8. Select the Camera(s) which will record when the scene is triggered. 9. Clips are recorded on the Micro SD card installed in the camera and are linked to events in History. See page 22 to see how to view event triggered clips. P/N 466-5236 • REV B • ISS 28APR16 © 2016 United Technologies Corporation.
View Event Triggered clips in History 1. Click More tab on bottom of the screen. 2. Click History. 3. Find the Event you wish to view using Oldest, Prev, Next, and Latest buttons. 4. Once you find the clip you wish to view, click Play Video Clip. 24 P/N 466-5236 • REV B • ISS 28APR16 © 2016 United Technologies Corporation.
Remove Camera from UltraSync (if needed) 1. 2. 3. 4. 5. 6. Click the More tab on the bottom of the Screen. Click Settings Select Cameras under Settings Selector Select the camera you with to remove. Delete text in Camera Name, IP Address and MAC Address. Click Save. Note: To remove all cameras from UltraSync, go to Advanced Settings and use SHORTCUT 910.22. Reset Cameras to Factory Default (if needed) If needed, the cameras can be reset to factory default.
Change Default Camera Settings (Via TruVision Navigator) 1. From a computer or mobile device that is connected on the same network as the camera, type in the IP address of the camera into the device’s browser. 2. Login using default login a. Login: admin b. Password: 1234 3. Change settings as desired such as video quality, frame rate, pre and post recording times. 4. For detailed instructions on using TruVision Navigator, go to www.interlogix.
Alternatives for Adding Cameras via Wi Fi (using Windows PC for setup) 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. Power up the camera. (Boot up may take 1-2 minutes) From your Windows PC, find and connect to your camera in the Wi Fi network list. Go to Network and Sharing Center. Control Panel > Network and Internet > Network and Sharing Center. Click Change Adapter Settings on left. Right click Wireless Network Connection and select Properties.
via Ethernet (non-DHCP, using Windows PC for setup) 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 28 Power up the camera. (Boot up may take 1-2 minutes) From your Windows PC, find and connect to your camera in the Wi Fi network list. Go to Network and Sharing Center. Control Panel > Network and Internet > Network and Sharing Center. Click Change Adapter Settings on left. Right click Wireless Network Connection and select Properties. Click Internet Protocol Version 4 (TCP/IPv4) and click Properties.
Troubleshooting Troubleshooting/FAQ 1. Camera is not showing in list of Wi Fi networks. Cause The camera takes up to 90 seconds to boot up. The camera has previously been setup and ad hoc mode was turned off. Certain mobile devices do not support ad hoc mode. iOS and Windows devices are known to support Ad hoc, Android and Windows Mobile devices typically do not support Ad hoc mode. 2. Solution It will not show in Wi Fi Networks until this is complete.
3. The camera was added in the setup process, but the video doesn’t show in the Cameras tab. Cause After completing the setup process, the camera may take up to 2 minutes to full sync and show in the UltraSync App. Solution Wait for the process to complete Make sure your camera is still connected to the network. If video still doesn’t show, go back into setup and perform the “Scan for Cameras” function again. 4. Live Video isn’t giving good quality. It is choppy, shows gray, etc.
Specifications UltraSync Wi Fi IP Wedge Camera Electrical Voltage input 12 VDC, PoE (IEEE 802.3af) Power consumption Max. 5 W Wi Fi parameters Wi Fi standard IEEE802.11b/g/n Frequency range 2.4 to 2.4835 GHz Communication bandwidth Support 20/40 MHz Security 64/128-bit WEP, WPA/WPA2, WPAPSK/WPA2-PSK, WPS Transmission rate 11b: 11Mbps, 11g: 54Mbps, 11n: up to 150Mbps Transmission range Up to 50 m Varies depending on the actual working environment.
UltraSync Wi Fi IP Desktop Camera Electrical Voltage input DC12V±10%, PoE (IEEE 802.3af) Power consumption Max. 5.9W Wi Fi parameters Wi Fi standard IEEE802.11b/g/n Frequency range 2.4 to 2.4835 GHz Communication bandwidth Support 20/40 MHz Security 64/128-bit WEP, WPA/WPA2, WPAPSK/WPA2-PSK, WPS Transmission rate 11b: 11Mbps, 11g: 54Mbps, 11n: 150Mbps Transmission range Up to 50 m Varies depending on the actual working environment.
Copyright © 2016 United Technologies Corporation. All rights reserved. All trademarks are the property of their respective owners. Interlogix is part of UTC Climate, Controls & Security, a unit of United Technologies Corporation. Manufacturer Interogix 2955 Red Hill Avenue, Costa Mesa, CA 92626-5923, USA Authorized EU manufacturing representative: UTC Fire & Security B.V.
Federal Communication Commission (FCC) Radiation Exposure Statement This equipment complies with FCC radiation exposure set forth for an uncontrolled environment. In order to avoid the possibility of exceeding the FCC radio frequency exposure limits, human proximity to the antenna shall not be less than 20 cm (8 inches) during normal operation.
use of the equipment. National Restrictions This device is intended for home and office use in all EU countries (and other countries following the EU directive 2014/53/EU) without any limitation except for the countries mentioned below: Country Restriction Reasons/remarks Bulgaria None General authorization required for outdoor use and public service France Outdoor use; limited to 10 mW e.i.r.p. within the band 2454-2483.5 MHz. Military Radiolocation use. Refarming of the 2.
only for purposes of gathering telemetry information for automated monitoring and resources accounting systems or security systems. 2.3. Maximum mean e.i.r.p. density is 10 mW/MHz. Maximum 100 mW e.i.r.p. indoor applications. Ukraine 36 Limited implementation e.i.r.p. ≤100 mW with built-in antenna with amplification factor up to 6 dBi. P/N 466-5236 • REV B • ISS 28APR16 © 2016 United Technologies Corporation.
The following information shall also be included in the case of radio equipment intentionally emitting radio waves: (a) frequency band(s) in which the radio equipment operates; (b) maximum radio-frequency power transmitted in the frequency band(s) in which the radio equipment operates. 2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union.
PRODUCT WARNINGS A PROPERLY INSTALLED AND MAINTAINED ALARM/SECURITY SYSTEM MAY ONLY REDUCE THE RISK OF EVENTS SUCH AS BREAK-INS, BURGLARY, ROBBERY OR FIRE; IT IS NOT INSURANCE OR A GUARANTEE THAT SUCH EVENTS WILL NOT OCCUR, THAT ADEQUATE WARNING OR PROTECTION WILL BE PROVIDED, OR THAT THERE WILL BE NO DEATH, PERSONAL INJURY, AND/OR PROPERTY DAMAGE AS A RESULT.
