Wireless MAXg USB Adapter: User Guide Wireless MAXg USB Adapter: User Guide Introduction The Wireless MAXg USB Adapter is the solution to your home and small business wireless connectivity needs. MAXg technology provides the maximum 802.11g range in the industry, delivering optimal wireless connections to your PCs, laptops, and other wireless devices.
Wireless MAXg USB Adapter: User Guide Symbol LED Name State Condition No wireless connection: Power 1 Wireless 2 Off ● ● Wireless driver is not installed Radio is disabled On Receiving power Off Not sending or receiving data On Sending and receiving data What You Need to Begin ● ● ● ● PC with an available USB port PC with Windows Vista™, Windows® XP, Windows® 2000, Windows® Me, or Windows® 98SE A functioning Ethernet-based cable or DSL modem or other WAN connection for Internet access A
Wireless MAXg USB Adapter: User Guide R46.1717.00 rev 0 06/07 file:///G|/CSO/T-Writer%20Repository/Networking/5425...MAXg%20Refresh%20USB/User%20Guide/English/index.
Wireless MAXg USB Adapter: User Guide Wireless MAXg USB Adapter: User Guide Product Specifications ● ● ● Complies with IEEE 802.11g 54 Mbps wireless radio standard 100mW power output Supports Windows Vista™, Windows® XP, Windows® 2000, Windows® Me, and Windows® 98SE Security Features ● ● ● ● ● ● WPA (Wi-Fi Protected Access) WPA2 (Wi-Fi Protected Access) (Windows 2000 and XP only) 802.1x (RADIUS) authentication CCX 1.
Wireless MAXg USB Adapter: User Guide Wireless MAXg USB Adapter: User Guide U.S. Robotics Corporation Two (2) Year Limited Warranty 1.0 GENERAL TERMS: 1.1 This Limited Warranty is extended only to the original end-user purchaser (CUSTOMER) and is not transferable. 1.2 No agent, reseller, or business partner of U.S. Robotics Corporation (U.S. ROBOTICS) is authorised to modify the terms of this Limited Warranty on behalf of U.S. ROBOTICS. 1.
Wireless MAXg USB Adapter: User Guide 1.7 U.S. ROBOTICS warrants any replacement product or part for NINETY (90) DAYS from the date the product or part is shipped to Customer. 1.8 U.S. ROBOTICS makes no warranty or representation that this product will meet CUSTOMER requirements or work in combination with any hardware or software products provided by third parties. 1.9 U.S.
Wireless MAXg USB Adapter: User Guide Proof of Purchase (copy of original purchase receipt from U.S. ROBOTICS or its authorised reseller) to obtain warranty service authorisation. 3.3 For information on how to contact U.S. ROBOTICS Technical Support or an authorised U.S. ROBOTICS Service Centre, please see the U.S ROBOTICS corporate Web site at: www.usr.com 3.4 CUSTOMER should have the following information / items readily available when contacting U.S.
Wireless MAXg USB Adapter: User Guide 4.5 Authorised CUSTOMER returns will be unpacked, visually inspected, and matched to the Product Model Number and Product Serial Number for which the RMA was authorised. The enclosed Proof of Purchase will be inspected for date of purchase and place of purchase. U.S. ROBOTICS may deny warranty service if visual inspection of the returned product or part does not match the CUSTOMER supplied information for which the RMA was issued. 4.
Wireless MAXg USB Adapter: User Guide abuse, misuse (including but not limited to improper installation, connection to incorrect voltages, and power points); failures caused by products not supplied by U.S.
Wireless MAXg USB Adapter: User Guide This Limited Warranty shall be governed by the laws of the State of Illinois, U.S.A. excluding its conflicts of laws principles and excluding the United Nations Convention on Contracts for the International Sale of Goods. U.S. Robotics Corporation 935 National Parkway Schaumburg, IL, 60173 U.S.A © 2005-2007 U.S. Robotics Corporation file:///G|/CSO/T-Writer%20Repository/Networking/5425...g%20Refresh%20USB/User%20Guide/English/warranty.
Wireless MAXg USB Adapter: User Guide Wireless MAXg USB Adapter: User Guide Regulatory Information Declaration of Conformity U.S. Robotics Corporation 935 National Parkway Schaumburg, IL 60173 U.S.A. declares that this product conforms to the FCC’s specifications: Part 15, Class B This device complies with Part 15 of the FCC Rules.
Wireless MAXg USB Adapter: User Guide FCC Part 15, Subpart C, Section 15.203 Antenna requirement FCC Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment is in direct contact with the body of the user under normal operating conditions. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
Wireless MAXg USB Adapter: User Guide laptop (notebook) computer with a Card Bus slot. Other application, such as use with a handheld PC or similar device, has not been verified and may not comply with related RF exposure rules. Such use is prohibited. UL Listing/CUL Listing: This information technology equipment is UL Listed and C-UL Listed for both the US and Canadian markets respectively for the uses described in the User Guide.
Wireless MAXg USB Adapter: User Guide connected together. This precaution may be particularly important in rural areas. Caution: Users should not attempt to make electrical ground connections by themselves, but should contact the appropriate inspection authority or an electrician, as appropriate. Radiation Exposure Statement: This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment.
Wireless MAXg USB Adapter: User Guide This equipment is in compliance with the European recommendation 1999/519/ECC, governing the exposure to the electromagnetic radiation. This product can be used in the following countries:\ ● ● European Union countries: Germany, Austria, Belgium, Netherlands, Luxembourg, Italy, France, UK, Ireland, Spain, Portugal, Sweden, Denmark, Finland, Czech Republic, Poland, Hungary, and Greece Non-European Union countries: Switzerland, Norway, and Turkey An electronic copy of
Wireless MAXg USB Adapter: User Guide Channel Frequency (MHz) FCC Canada ETSI 1 2412 X X X 2 2417 X X X 3 2422 X X X 4 2427 X X X 5 2432 X X X 6 2437 X X X 7 2442 X X X 8 2447 X X X 9 2452 X X X 10 2457 X X X 11 2462 X X X 12 2467 X 13 2472 X ● Operating Channels: ● ● IEEE 802.
Wireless MAXg USB Adapter: User Guide test is [INSERT SAR VALUE HERE]. © 2005-2007 U.S. Robotics Corporation file:///G|/CSO/T-Writer%20Repository/Networking/5425%...%20Refresh%20USB/User%20Guide/English/regulatory.
Wireless MAXg USB Adapter: User Guide Wireless MAXg USB Adapter: User Guide Copyright Information U.S. Robotics Corporation 935 National Parkway Schaumburg, Illinois 60173-5157 USA No part of this documentation may be reproduced in any form or by any means or used to make any derivative work (such as a translation, transformation, or adaptation) without written permission from U.S. Robotics Corporation. U.S.
Wireless MAXg USB Adapter: User Guide provided on any licensed program or documentation contained in, or delivered to you in conjunction with, this User Guide. Copyright © 2007 U.S. Robotics Corporation. All rights reserved. U.S. Robotics and the U. S. Robotics logo are registered trademarks of U.S. Robotics Corporation. Other product names are for identification purposes only and may be trademarks of their respective companies. Product specifications subject to change without notice. © 2005-2007 U.S.
Wireless MAXg USB Adapter: User Guide Wireless MAXg USB Adapter: User Guide Installation Depending on your network configuration and what products you purchased, choose one of the following sets of installation instructions: Click here if you are installing BOTH a Wireless MAXg Router and Wireless MAXg USB Adapter. Click here if you are installing ONLY a Wireless MAXg USB Adapter. © 2005-2007 U.S.
Wireless MAXg USB Adapter: User Guide Wireless MAXg USB Adapter: User Guide Installation Windows Me and 98SE Users: During the Installation procedure, you may be prompted for your Windows Operating system CD-ROM. Make sure you have it available in case you need it. Notice: If you are installing both a Wireless MAXg Router and the Wireless MAXg USB Adapter, do not use the instructions on this page. Instead, go to Installing BOTH a Wireless MAXg Router and Wireless MAXg USB Adapter.
Wireless MAXg USB Adapter: User Guide B. Double-click the CD drive. 2. If prompted by Windows Security, click Run autorun.exe. If prompted by User Access Control, click Continue. 3. Click Install and follow the on-screen instructions. 4. If a window appears warning that the software has not passed Windows testing, continue with the installation. USRobotics has thoroughly tested the operation of the software with Windows Vista, XP, 2000 and Me to ensure its safe operation.
Wireless MAXg USB Adapter: User Guide 7. If a window appears warning that the software has not passed Windows testing, continue with the installation. USRobotics has thoroughly tested the operation of the software with Windows to ensure its safe operation. Windows Vista: Click Install driver software anyway. Windows XP only: Click Continue Anyway. Windows 2000 only: Click Yes. 8. Windows XP only: Click Finish. 9. When prompted, click Restart to restart your computer. 10.
Wireless MAXg USB Adapter: User Guide Wireless MAXg USB Adapter: User Guide Installing BOTH a Wireless MAXg Router and Wireless MAXg USB Adapter During the Installation procedure, you may be prompted for your Windows Operating system CD-ROM. Make sure you have it available in case you need it. Step One: Connect Your Router A. Connect your DSL or Cable modem to the router: 1. Power off your computer and your modem. 2. Connect the provided antennas to the back of the router. 3.
Wireless MAXg USB Adapter: User Guide Note: The USB port on the router is for connecting a USB printer only. Do not connect your modem to the USB port on the router. For instructions on connecting a printer to the USB print server on your router, see the Wireless MAXg Router User Guide. 4. Connect the free end of the Ethernet cable to the WAN port on the rear of the router. B. Connect the router to your computer: 1. Connect one end of the supplied Ethernet cable to your computer’s Ethernet adapter. 2.
Wireless MAXg USB Adapter: User Guide C. Power up the network: 1. Turn on your modem. Wait until the LEDs stabilize before powering up your router. 2. Connect the supplied power cord to the 9VDC port on the router. Note: UK Users: With the power adapter unplugged, connect the appropriate power plug for your country on to the power adapter. Apply enough pressure to cause a click and firmly seat the plug. 3. Plug the power adapter into a standard power outlet.
Wireless MAXg USB Adapter: User Guide Note: 5465: This product is intended to be supplied by a Listed Direct Plug-in Power Unit marked Class 2 and rated 9VDC, 1200 mA. 4. Turn on your computer. Step Two: Install the Wireless MAXg USB Adapter and drivers A. Insert the Installation CD-ROM for the USB adapter into the CD-ROM drive of the computer on which you are installing adapter. The Installation CD Graphical User Interface (GUI) will appear on your screen. If prompted, select your preferred language.
Wireless MAXg USB Adapter: User Guide G. Windows Vista only: A. Click Locate and install driver software (recommended) in the Found New Hardware window. B. If prompted, click Continue. H. When prompted, click Restart to restart your computer. Step Three: Set up a Wireless Network A. When you are prompted, select Configure a new U.S. Robotics Wireless MAXg Router and click Next. You will need to wait while the USB adapter communicates with the router. B.
Wireless MAXg USB Adapter: User Guide C. Enter a Network name and a Pass phrase (also known as network key) for your wireless encryption and click Next. You will need to wait while the router and the USB adapter are configured. Note: USRobotics recommends that you enable WPA so that your wireless network is secure. Make sure you assign the same secret WPA key to all your wireless devices to ensure network connectivity. D.
Wireless MAXg USB Adapter: User Guide Wireless MAXg USB Adapter: User Guide Connect to a Wireless Network After Installation Wi-Fi Protected Setup™ Network Windows Vista and Windows XP computers can use Wi-Fi Protected Setup™ to connect to a WPS-enabled router or access point. Some USRobotics routers and access points support Wi-Fi Protected Setup™ (WPS). See your wireless router or access point’s documentation to determine if it can connect clients using WPS. Using the WPS Push Button 1.
Wireless MAXg USB Adapter: User Guide Find Device on the Add Wireless Device page. The adapter detects the wireless security settings of the router and creates a secure wireless connection to the network. Using the WPS PIN 1. Be ready to start WPS on your router or access point. For WPS-enabled USRobotics routers or access points, log in to the configuration pages for the router or access point and click Add wireless device on the Status page. 2.
Wireless MAXg USB Adapter: User Guide Windows Vista 1. Click Windows Start > Connect To. 2. If the wireless network is listed, select the network you want to connect to, and then click Connect. If the wireless network is not listed, follow the instructions to Manually Create a Network Profile. Windows XP or 2000 There are two methods you can use to create a wireless connection. Using the Wireless Networks Wizard 1. Open the USRobotics Wireless Utility and select the Wireless Networks tab. 2.
Wireless MAXg USB Adapter: User Guide 4. Select a wireless device. 5. If you do not see the correct device, click Refresh to update the list. If you still do not see the correct device, click Cancel and manually enter the Network Name of the device. 6. Click Ok. 7. Enter the appropriate connection and security information for the wireless network device, if applicable, and click OK. 8. Click OK and the Wireless MAXg USB Adapter will attempt a connection to the wireless network.
Wireless MAXg USB Adapter: User Guide Using the USRobotics Wireless Utility 1. Either right-click the Utility icon in the system tray and select Open Utility or leftclick the Utility icon once and then click Advanced. 2. In the Wireless Networks screen, browse through the list of available wireless network devices. When you locate the correct device, select it and then click Configure. If you do not see the correct device, click Refresh to update the list.
Wireless MAXg USB Adapter: User Guide Wireless MAXg USB Adapter: User Guide The USRobotics Wireless Utility Users of Windows XP, 2000, Me, and 98SE have access to the USRobotics Wireless Utility once the Wireless MAXg USB Adapter is installed. With this utility, you can create and edit the settings for wireless connections, view the information regarding your Wireless MAXg USB Adapter, and perform diagnostic tests on your device.
Wireless MAXg USB Adapter: User Guide USRobotics Wireless Utility, click Help within the USRobotics Wireless Utility. In the Wireless Networks area, you can locate available wireless network devices and create connections. You can also create new entries for wireless network devices if they do not appear in the list. Windows XP and 2000: Windows Me and 98SE: file:///G|/CSO/T-Writer%20Repository/Networking/5425%20MAXg%20Refresh%20USB/User%20Guide/English/config_cu.
Wireless MAXg USB Adapter: User Guide In the Link Status area, information regarding your current wireless connection is displayed. Windows XP and 2000: Windows Me and 98SE: In Statistics, you can view the results regarding network traffic over your wireless connection. file:///G|/CSO/T-Writer%20Repository/Networking/5425%20MAXg%20Refresh%20USB/User%20Guide/English/config_cu.
Wireless MAXg USB Adapter: User Guide Windows XP and 2000: Windows Me and 98SE: In Site Monitor, you can see the wireless network devices that your Wireless Wireless MAXg USB Adapter could connect to. If you want to connect to a device that you see in this list, go to the Wireless Networks area. Windows XP and 2000: Windows Me and 98SE: file:///G|/CSO/T-Writer%20Repository/Networking/5425%20MAXg%20Refresh%20USB/User%20Guide/English/config_cu.
Wireless MAXg USB Adapter: User Guide In the Diagnostics area, you can run a battery of tests on your Wireless Wireless MAXg USB Adapter and on your wireless connection. Windows XP and 2000: Windows Me and 98SE: file:///G|/CSO/T-Writer%20Repository/Networking/5425%20MAXg%20Refresh%20USB/User%20Guide/English/config_cu.
Wireless MAXg USB Adapter: User Guide In the Information area, you can view the version information for your Wireless Wireless MAXg USB Adapter. Windows XP and 2000: Windows Me and 98SE: file:///G|/CSO/T-Writer%20Repository/Networking/5425%20MAXg%20Refresh%20USB/User%20Guide/English/config_cu.
Wireless MAXg USB Adapter: User Guide © 2005-2007 U.S. Robotics Corporation file:///G|/CSO/T-Writer%20Repository/Networking/5425%20MAXg%20Refresh%20USB/User%20Guide/English/config_cu.
Wireless MAXg USB Adapter: User Guide Wireless MAXg USB Adapter: User Guide Configuration Using Windows Vista You can see the networks that are available for you to connect to when you open the wizard. If the network is hidden, you must manually create a network profile, which includes the network name (SSID) and security key (if applicable). Profiles for advanced infrastructure networks also include settings for specific network authentication methods.
Wireless MAXg USB Adapter: User Guide Open ❍ Shared ❍ WPA-Personal ❍ WPA2-Personal Advanced ❍ ● ❍ ❍ ❍ 802.1X WPA-Enterprise WPA2-Enterprise Basic Security Basic security protocols are described in the following table: Security type Description No authentication (open) Open security is not really authentication because it only identifies a wireless node using its wireless adapter hardware address.
Wireless MAXg USB Adapter: User Guide WEP security. wireless router/ AP use the same shared key. With an ad hoc network, all of the wireless clients of the ad hoc wireless network use the same shared key. WPA-Personal WPA2-Personal For infrastructure environments without the RADIUS infrastructure. WPA-Personal and WPA2Personal security TKIP or AES types support the use of a preshared key and are the next generation of wireless network security for home and small office environments.
Wireless MAXg USB Adapter: User Guide Authentication method Authentication description EAP-TTLS/PAP TTLS EAP authentication with PAP inner authentication. Requires user name and password. EAP-TTLS/CHAP TTLS EAP authentication with CHAP inner authentication. Requires user name and password. EAP-TTLS/MD5 TTLS EAP authentication with MD5 inner authentication. Requires user name and password. EAP-TTLS/MS-CHAP TTLS EAP authentication with MS-CHAP inner authentication. Requires user name and password.
Wireless MAXg USB Adapter: User Guide Authentication method Authentication description EAP-TTLS/PAP TTLS EAP authentication with PAP inner authentication. Requires user name and password. EAP-TTLS/CHAP TTLS EAP authentication with CHAP inner authentication. Requires user name and password. EAP-TTLS/MD5 TTLS EAP authentication with MD5 inner authentication. Requires user name and password. EAP-TTLS/MS-CHAP TTLS EAP authentication with MS-CHAP inner authentication. Requires user name and password.
Wireless MAXg USB Adapter: User Guide Connect to a Network 1. Click Windows Start > Connect To. 2. Select the network you want to connect to, and then click Connect. Add a Network That Is in Range of This Computer If the network is security-enabled, you must know the security key or passphrase to add a network. Add the network as follows: 1. Click Windows Start > Control Panel > Network and Internet > Manage Wireless Networks. 2.
Wireless MAXg USB Adapter: User Guide 8. If your network does not require network authentication, click Connect to. OR If your network requires network authentication, click Change connection settings. 9. Click the Security tab 10. Select the appropriate network authentication method for your network, and then click Settings. For Protected EAP (PEAP) Network Authentication 1. In the Select Authentication Method list, select the appropriate authentication method, and then click Configure. 2.
Wireless MAXg USB Adapter: User Guide 3. On the Client Identity tab, type your logon or identity in the space provided. 4. If your network does not require server certificates to be validated, ignore the Server Identity tab. OR If your network does require server certificates to be validated, click the Server Identify tab, and then select the Validate server certificate check box. If the default Issuer and Server name settings are appropriate for your network, click OK.
Wireless MAXg USB Adapter: User Guide To Create an Ad Hoc Network 1. Click Windows Start > Control Panel > Network and Internet > Manage Wireless Networks. 2. Click Add, and then click Create an ad hoc network. 3. Click Next. 4. Give your network a name and choose security options. 5. Choose the file and printer sharing option you prefer. 6. Click Next. Obtain a Certificate The information in this section is intended for network administrators.
Wireless MAXg USB Adapter: User Guide 4. On the Request a Certificate page, click advanced certificate request. 5. On the Advanced Certificate Request page, click Create and submit a request to this CA. 6. On the next Advanced Certificate Request page under Certificate Template, click User in the list. 7. Under Key Options, verify that the Mark keys as exportable check box is selected, and then click Submit. 8. On the Certificate Issued page, click Install this certificate, and then click Yes to continue.
Wireless MAXg USB Adapter: User Guide 7. On the certification store page, select Automatically select certificate store, based on the type of certificate. 8. Complete the certificate import, and then click Finish. Advanced Properties The Advanced tab from the USRobotics Wireless MAXg Network Adapter Properties allows you to view and change the values of the available properties.
Wireless MAXg USB Adapter: User Guide To view the available settings for a given property, click the name of the property in the Property list. Then click the down arrow in the Value list. To change a property setting, click an option in the Value list or type a new value, as appropriate (selection options are different for different properties). Note: Some of the properties may not be available on your model of USRobotics Wireless MAXg adapter. file:///G|/CSO/T-Writer%20Repository/Networking/5425...
Wireless MAXg USB Adapter: User Guide ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● 54g+ (XPress) Antenna Diversity AP Compatibility Mode Bluetooth Collaboration BSS PLCP Header Fragmentation Threshold IBSS 54g Mode IBSS 54g Protection Mode Locally Administered MAC Address Location MAXg (125 Mbps) Minimum Power Consumption Mixed Cell Support Power Output Priority & VLAN Rate Roam Tendency Roaming Decision RTS Threshold WMM WZC IBSS Channel Number 54g+ (XPress) Xpress™ technology is a proprietary frame-bursti
Wireless MAXg USB Adapter: User Guide Auto (default) AP Compatibility Mode Some older APs may have implementations that deviate from IEEE 802.11 standards. Setting this property to Broader Compatibility enables your wireless adapter to better communicate with such APs, but at the expense of some performance loss. The default setting is Higher Performance.
Wireless MAXg USB Adapter: User Guide Fragmentation Threshold The maximum size in bytes at which packets are fragmented and transmitted a piece at a time instead of all at once. Available values range from 256 to 2346. The default value is 2346. IBSS 54g Mode IBSS 54g Mode is used to set the connection type in an ad hoc network. The following options are available: 54g - Auto 54g - Performance 802.
Wireless MAXg USB Adapter: User Guide Locally Administered MAC Address Locally Administered MAC Address is used to override the MAC address of the Wireless MAXg USB Adapter. The Locally Administered MAC Address is a user-defined MAC address that is used in place of the MAC address originally assigned to the network adapter. Every adapter in the network must have its own unique MAC address. This locally administered address consists of a 12-digit hexadecimal number.
Wireless MAXg USB Adapter: User Guide Enabled (default) Minimum Power Consumption When enabled, this property enables the wireless client to either turn off the radio or to not scan when the wireless client network is unassociated or when the computer is in the IDLE state. Disabled (default) Enabled Mixed Cell Support Mixed Cell Mode is a wireless network environment in which the use of WEP encryption is optional.
Wireless MAXg USB Adapter: User Guide 25% 50% 75% Priority & VLAN The Priority & VLAN property controls IEEE 802.1p packet priority and the VLAN identifier (ID). When the property is set to Priority Enabled or Priority & VLAN Enabled, the driver supports “User Priority” values that correspond to the following access classes: background (BG), best-effort (BE), video (VI), and voice (VO).
Wireless MAXg USB Adapter: User Guide attempt to make any changes. Roam Tendency This property adjusts the roaming thresholds for the Wireless MAXg USB Adapter. Aggressive Roams to wireless networks having a signal strength at least 10 dB greater than the current one. Conservative Roams to wireless networks having a signal strength at least 30 dB greater than the current one. Moderate (default) Roams to wireless networks having a signal strength at least 20 dB greater than the current one.
Wireless MAXg USB Adapter: User Guide broadcasts a Clear To Send message. This message tells the requesting adapter to send its message while telling other adapters to refrain from sending data while the requesting adapter sends its message. In environments where there are frequent data collisions between wireless adapters, decreasing the RTS threshold can decrease collisions and improve network performance. However, each RTS/CTS handshake adds communication overhead that can decrease network performance.
Wireless MAXg USB Adapter: User Guide Wireless MAXg USB Adapter: User Guide Basic Troubleshooting Procedure Note: If you are not using a USRobotics Wireless MAXg Router, refer to your router manufacturer's documentation for router-specific information. This procedure addresses a number of symptoms that you might experience with your wireless network: 1. Verify the physical cable connections between your router, your computer, and your modem. 2.
Wireless MAXg USB Adapter: User Guide 6. Low link quality or range can be caused by environmental interference, such as lead-based paint and concrete walls. Try to move the antenna of the router or to reposition the wireless clients to improve the link quality. If possible, ensure that there are no obstructions between wireless clients and the router. If you still have trouble using the router, follow the procedure below that best describes your symptom. I am no longer able to access the Internet.
Wireless MAXg USB Adapter: User Guide © 2005-2007 U.S. Robotics Corporation © 2005-2007 U.S. Robotics Corporation file:///G|/CSO/T-Writer%20Repository/Networking/5425%2...efresh%20USB/User%20Guide/English/troubleshooting.
Wireless MAXg USB Adapter: User Guide Wireless MAXg USB Adapter: User Guide My computer does not recognise the Wireless Wireless MAXg USB Adapter. Possible Solution: The Wireless MAXg USB Adapter may not be fully inserted into the USB port. You can also try installing the USB adapter into a different USB port. Return to Troubleshooting page © 2005-2007 U.S. Robotics Corporation file:///G|/CSO/T-Writer%20Repository/Networking/5425%20MAXg%20Refresh%20USB/User%20Guide/English/trouble1.
Wireless MAXg USB Adapter: User Guide Wireless MAXg USB Adapter: User Guide I am no longer able to access the Internet. 1. If you can no longer access the Internet, first see the "Basic Troubleshooting Procedure" section on the main Troubleshooting page. 2. If you are on a computer running Windows, run the USRobotics Network Test from the Troubleshooting folder on the USRobotics Installation CD-ROM.
Wireless MAXg USB Adapter: User Guide 1. Access the router's configuration interface. If you can access the router's configuration pages, try again to access the Internet. ❍ If you can connect to the router's configuration pages: The problem is not in the connection between the wireless adapter and the router. Go to "Verify the Router's Connection to the Cable or DSL Modem". ❍ If you cannot connect to the router's configuration pages: A. Try a wired connection between the computer and your router. i.
Wireless MAXg USB Adapter: User Guide Continue with this procedure. 2. Release and renew your adapter's network connection. ❍ Windows Vista Users ❍ Windows XP, 2000 and NT Users ❍ Windows Me, 98, and 95 Users Windows Vista Users A. Click Windows Start. B. In the Search box, type Command Prompt and press ENTER. C. In the resulting list, right-click Command Prompt and select Run as Administrator. D. Type ipconfig /release and press ENTER. E. Type ipconfig /renew and press ENTER.
Wireless MAXg USB Adapter: User Guide Your wireless adapter should acquire an IP address (such as 192.168.2.5) from the router. E. Type exit and press ENTER. F. Go to step 3. Windows Me, 98, and 95 Users A. Click Windows Start > Run. B. In the Run dialog box, type command and click OK. C. Enter winipcfg and press ENTER. D. Press Release. E. Press Renew. Your wireless adapter should acquire an IP address (such as 192.168.2.5) from the router. F. Close the window. G. Go to step 3. 3.
Wireless MAXg USB Adapter: User Guide B. Wait for the LEDs on the router to stabilize. C. Release and renew your wireless adapter's network connection information again. 4. Try again to access the router's configuration pages. If you can access the router's configuration pages, try again to access the Internet. ❍ If the router's configuration pages appear but you still cannot connect to the Internet: The problem is most likely with the connection to your cable or DSL modem.
Wireless MAXg USB Adapter: User Guide B. In the router's configuration pages, refresh the WAN status information and verify that the router has an IP address. C. If there is still no IP address, verify the router's Internet connection information. If you have a DSL modem, you may be required to enter the login information your ISP provided.
Wireless MAXg USB Adapter: User Guide 6. After the LEDs on the router and DSL or cable modem have stabilized, try to access the Internet again. If you still cannot access the Internet: The problem is with the cable or DSL modem or your ISP. Contact your ISP's Customer Support to determine if there is a problem with your modem or Internet connection. Return to Troubleshooting page © 2005-2007 U.S. Robotics Corporation file:///G|/CSO/T-Writer%20Repository/Networking/5425...
Wireless MAXg USB Adapter: User Guide Wireless MAXg USB Adapter: User Guide I cannot achieve MAXg (125 Mbps) connections to a Wireless MAXg Router. Possible Solution: Make sure you have MAXg enabled for the Acceleration option in the Wireless section of the Wireless MAXg Router's Web User Interface. This can be found in the Transmission area in the Wireless section. Launch the Web User Interface, click the Wireless tab, and manually set the Acceleration to MAXg within the Transmission area.
Wireless MAXg USB Adapter: User Guide Possible Solution: Low link quality or range can be caused by environmental interference, such as lead-based paint and concrete walls. Try to move the antenna of the Wireless MAXg Router or to reposition the wireless clients to improve the link quality. Possible Solution: Some electronic devices, such as 2.4Ghz phones and microwave ovens, may interfere with the wireless signal and affect your wireless range and link quality.
Wireless MAXg USB Adapter: User Guide Wireless MAXg USB Adapter: User Guide I accidentally clicked Cancel during the software installation procedure for the Wireless Wireless MAXg USB Adapter. Possible Solution: Remove and reinsert the Installation CD-ROM into your CD-ROM drive. Follow the instructions in this guide for installing the software. Return to Troubleshooting page © 2005-2007 U.S.
Wireless MAXg USB Adapter: User Guide Wireless MAXg USB Adapter: User Guide The USRobotics Installer did not begin when I inserted the Installation CDROM. Possible Solution: Some programs may disable the autorun feature of Windows. Close any open applications and reinsert the Installation CD-ROM. If the Installation CD-ROM interface does not run automatically, click Windows Start and then click Run. In the “Run” dialog box, type D: \setup.exe.
Wireless MAXg USB Adapter: User Guide Wireless MAXg USB Adapter: User Guide I inserted the Wireless Wireless MAXg USB Adapter before the Installation CD-ROM. Possible Solution: If you inserted the Wireless Wireless MAXg USB Adapter before the Installation CD-ROM, cancel the installation procedure that is currently running. Insert the Installation CDROM, select your language, click Installation, and then follow the on-screen instructions. Return to Troubleshooting page © 2005-2007 U.S.
Wireless MAXg USB Adapter: User Guide Wireless MAXg USB Adapter: User Guide The wireless clients seem to be communicating, but they do not appear in the My Computer screen or in the My Network Places screen. Possible Solution: Verify that File and Printer Sharing is enabled on all the computers on your network. 1. Open Control Panel. Note for Windows Vista and XP Users: If you are looking at Category View in Windows Vista or XP, click Switch to Classic View. 2.
Wireless MAXg USB Adapter: User Guide 6. Close the Network Connections screen. Return to Troubleshooting page © 2005-2007 U.S. Robotics Corporation file:///G|/CSO/T-Writer%20Repository/Networking/5425...g%20Refresh%20USB/User%20Guide/English/trouble7.
Wireless MAXg USB Adapter: User Guide Wireless MAXg USB Adapter: User Guide I am unable to communicate with an access point or wireless router. Possible Solution: Be sure that each Wireless MAXg USB Adapter that you want to connect to the wireless network is set to Infrastructure mode within the USRobotics Wireless Utility. If a USB adapter is not set to Infrastructure mode, it will not be able to communicate with an access point or wireless router.
Wireless MAXg USB Adapter: User Guide Ensure that the correct Authentication Mode and encryption key are being used. If you changed the settings in the configuration of your wireless router or access point, you must also change the settings of every Wireless MAXg USB Adapter attached to this network. The settings of your Wireless MAXg USB Adapter must match the new settings of the wireless router or access point.
Wireless MAXg USB Adapter: User Guide Wireless MAXg USB Adapter: User Guide I am unable to create a wireless connection to a wireless router or access point. Possible Solution: Ensure that the USRobotics Wireless Utility is installed for your Wireless Wireless MAXg USB Adapter and that the USRobotics Wireless Utility detects your Wireless Wireless MAXg USB Adapter. Possible Solution: Check the USRobotics Wireless Utility icon in the system tray to confirm the connection status.
Wireless MAXg USB Adapter: User Guide 1. Right-click the Utility icon in the system tray and select Open Utility. 2. On the Wireless Networks tab, pull down the Add menu and select Use Wizard. Browse through the list of available wireless network devices and locate the correct wireless router or access point. If you do not see the correct device, click Refresh to update the list. Double-click the device.
Wireless MAXg USB Adapter: User Guide update the appropriate connection and security information for the wireless network device. Make sure you do not have the checkbox next to This is a computer-to-computer (ad hoc) network selected. When you are finished, click OK. 4. On the main screen, click Apply and a connection will be established. Possible Solution: Change the channel used by the wireless router or access point and check for the network on the Wireless Networks tab.
Wireless MAXg USB Adapter: User Guide Return to Troubleshooting page © 2005-2007 U.S. Robotics Corporation file:///G|/CSO/T-Writer%20Repository/Networking/5425...g%20Refresh%20USB/User%20Guide/English/trouble9.
Wireless MAXg USB Adapter: User Guide Wireless MAXg USB Adapter: User Guide My computer does not create a wireless connection to a Wireless MAXg Router after I changed the settings. Possible Solution: In the USRobotics Wireless Utility for your Wireless Wireless MAXg USB Adapter, ensure that you are connecting to the correct Wireless MAXg Router by verifying the MAC address, Network name (SSID), and security settings. The MAC address is located on the label on the bottom of the Wireless MAXg Router.
Wireless MAXg USB Adapter: User Guide Wireless MAXg USB Adapter: User Guide The wireless network I want to connect to is not appearing in the Available Networks list in the USRobotics Wireless Utility. Possible Solution: Verify that your access point or wireless router is functioning correctly. Possible Solution: Check the Network name (SSID) of the wireless network and verify that the access point or wireless router is set to broadcast the Network name (SSID).
Wireless MAXg USB Adapter: User Guide file:///G|/CSO/T-Writer%20Repository/Networking/5425%...g%20Refresh%20USB/User%20Guide/English/trouble11.
Wireless MAXg USB Adapter: User Guide Wireless MAXg USB Adapter: User Guide My Wireless MAXg Router is not appearing in the list when I wirelessly scan for it. Possible Solution: You may be on a computer that is too far away from the Wireless MAXg Router. Try moving closer to the Wireless MAXg Router and repeating the scan procedure. Possible Solution: Verify that you are using the same SSID, Channel, and Security information as set in the Wireless MAXg Router.
Wireless MAXg USB Adapter: User Guide Refer to I am no longer able to access the Internet in the Troubleshooting section for more information. Return to Troubleshooting page © 2005-2007 U.S. Robotics Corporation file:///G|/CSO/T-Writer%20Repository/Networking/5425%...g%20Refresh%20USB/User%20Guide/English/trouble12.
Wireless MAXg USB Adapter: User Guide Wireless MAXg USB Adapter: User Guide I am experiencing poor link quality. Possible Solution: Low link quality or range can be caused by environmental interference, such as leadbased paint and concrete walls. Try to move the antenna of the Wireless MAXg Router or to reposition the wireless clients to improve the link quality. Possible Solution: Some electronic devices, such as 2.
Wireless MAXg USB Adapter: User Guide Wireless MAXg USB Adapter: User Guide Frequently Asked Questions What is 802.11 wireless networking? 802.11 (sometimes called "Wi-Fi") is a set of protocols that are widely used for small Local Area Networks. Another protocol called Bluetooth allows devices to communicate wirelessly, but it is only useful for very short ranges, and generally not used for home networking.
Wireless MAXg USB Adapter: User Guide examples of the attenuation values of common office construction: Plasterboard wall: 3dB Glass wall with metal frame: 6dB Cinder block wall: 4dB Office window: 3dB Metal door: 6dB Metal door in brick wall: 12.4dB Other factors that will reduce range and affect coverage area include concrete fiberboard walls, aluminum siding, pipes and electrical wiring, microwave ovens, and cordless phones.
Wireless MAXg USB Adapter: User Guide B. In the Run dialog box: Windows XP, 2000, and NT: Type cmd and click OK. Windows Me, 98, and 95: Type command and click OK. 3. All users should then enter the following command: ping xxx, where xxx is the complete URL for your ISP. 4. After you get the IP address, enter the IP address in the mail server option or in the address line of your Web browser.
Wireless MAXg USB Adapter: User Guide Wireless MAXg USB Adapter: User Guide Glossary ABCDEFGHILMNOPQRSTUW A access point (AP) A stand-alone wireless hub that allows any computer that has a wireless network adapter to communicate with another computer and to connect to the Internet. An access point has at least one interface that connects it to an existing wired network.
Wireless MAXg USB Adapter: User Guide association The process by which a wireless client negotiates the use of a logical port with the chosen wireless router/AP. authenticated provisioning A provisioning mode supported by EAP-FAST Extensible Authentication Protocol in which provisioning is done inside a server-authenticated (TLS) tunnel. AID An authority identity that identifies an EAP-FAST authenticator.
Wireless MAXg USB Adapter: User Guide basic network 1. An infrastructure network that has any of the following security settings: ❍ WPA-PSK authentication ❍ WEP (open or shared authentication) ❍ None 2. An ad hoc network that has either WEP security settings or no security settings. BER bit error rate The ratio of errors to the total number of bits being sent in a data transmission from one location to another. broadcasting network A network that is broadcasting its network name.
Wireless MAXg USB Adapter: User Guide Cisco Compatible Extensions A licensing agreement offered by Cisco Systems to enable interoperability of third-party client adapters and mobile devices with Cisco Aironet wireless local area network (LAN) infrastructure. Cisco Compatible Extensions v4 Version 4 of Cisco Compatible Extensions. certificate A digital document that is commonly used for authentication and secure exchange of information on open networks, such as the Internet, extranets, and intranets.
Wireless MAXg USB Adapter: User Guide CSP cryptographic service provider A cryptographic service provider contains implementations of cryptographic standards and algorithms. A smart card is an example of a hardware-based CSP. CSMA/CA carrier sense multiple access with collision avoidance An IEEE 802.11 protocol that ensures that the number of collisions within a domain are kept to a minimum. D dBm A unit of expression of power level in decibels with reference to a power of 1 milliwatt.
Wireless MAXg USB Adapter: User Guide EAP-FAST Extensible Authentication Protocol-Flexible Authentication via Secure Tunneling AuthenticationA standards-based extensible framework developed by Cisco Systems that uses symmetric key algorithms to achieve a tunneled authentication process. EIRP effective isotropic radiated power Expresses the performance of a transmitting system in a given direction. EIRP is the sum of the power at the antenna input plus antenna gain.
Wireless MAXg USB Adapter: User Guide H host computer The computer that is directly connected to the Internet via a modem or network adapter. I IEEE Institute of Electrical and Electronics Engineers, Inc. IEEE 802.1X-2001 The IEEE standard for Port Based Network Access Control. The IEEE 802.1X standard enforces authentication of a network node before it can begin to exchange data with the network. IEEE 802.11a The 54 Mbit/s, 5 GHz standard (1999) IEEE 802.11b The 11 Mbit/s, 2.4 GHz standard.
Wireless MAXg USB Adapter: User Guide IETF Internet Engineering Task Force A large open international community of network designers, operators, vendors, and researchers concerned with the evolution of the Internet architecture and the smooth operation of the Internet. infrastructure network A network in which there is at least one wireless router/ AP and one wireless client. The wireless client uses the wireless router/AP to access the resources of a traditional wired network.
Wireless MAXg USB Adapter: User Guide LEAP Light Extensible Authentication Protocol A version of Extensible Authentication Protocol (EAP). EAP ensures mutual authentication between a wireless client and a server that resides at the network operations center. M m meter MD5 Message Digest 5 An algorithm that takes an input message of arbitrary length and produces an output in the form of a 128-bit fingerprint or message digest.
Wireless MAXg USB Adapter: User Guide network key A string of characters that the user must type when creating a wireless network connection profile that uses WEP, TKIP, or AES encryption. Small office/home office users can obtain this string from the wireless router/AP installer. Enterprise users can obtain this string from the network administrator. nonbroadcasting network A network that is not broadcasting its network name.
Wireless MAXg USB Adapter: User Guide PEAP Protected Extensible Authentication Protocol A version of Extensible Authentication Protocol (EAP). EAP ensures mutual authentication between a wireless client and a server that resides at the network operations center. PKI public key infrastructure In cryptography, a public key infrastructure (PKI) is an arrangement that provides for third-party vetting of, and vouching for, user identities. It also allows binding of public keys to users.
Wireless MAXg USB Adapter: User Guide R RADIUS Remote Access Dial-In User Service residential gateway A stand-alone wireless hub that allows any computer that has a wireless network adapter to communicate with another computer and to connect to the Internet. A residential gateway is also referred to as an access point (AP).
Wireless MAXg USB Adapter: User Guide smart card Smart cards are small portable credit-card shaped devices with internal integrated circuits (ICs). The combination of the small size and IC make them valuable tools for security, data storage, and special applications. The use of smart cards can improve user security by combining something a user has (the smart card) with something only the user should know (a PIN) to provide two-factor security that is more secure than passwords alone.
Wireless MAXg USB Adapter: User Guide TTLS Tunneled Transport Layer Security These settings define the protocol and the credentials used to authenticate a user. In TTLS, the client uses EAP-TLS to validate the server and create a TLS-encrypted channel between the client and server. The client can use another authentication protocol (typically passwordbased protocols, such as MD5 Challenge) over this encrypted channel to enable server validation.
Wireless MAXg USB Adapter: User Guide WEP Wired Equivalent Privacy A form of data encryption. WEP is defined by the IEEE 802.11 standard and is intended to provide a level of data confidentiality and integrity that is equivalent to a wired network. Wireless networks that use WEP are more vulnerable to various types of attacks than those that use WPA. wireless client A personal computer equipped with a wireless LAN network adapter such as the USRobotics Wireless MAXg adapter.
Wireless MAXg USB Adapter: User Guide WPA-PSK Wi-Fi Protected Access Preshared Key. A network authentication mode that does not use an authentication server. It can be used with AES or TKIP data encryption types. WPA-Personal (PSK) requires configuration of a preshared key (PSK). You must type a text phrase from 8 to 63 characters long, or a hexadecimal key 64 characters long for a preshared key 256 bits in length. The data encryption key is derived from the PSK.
Wireless MAXg USB Adapter: User Guide Wireless MAXg USB Adapter: User Guide Support 1. Know your model and serial number. Product Model Number Wireless MAXg USB Adapter 5425 You can find your serial number on the side of the package and on the back of the switch. 2. Go to the Support section of the USRobotics Web site at www.usr.com/support Many of the most common difficulties that users experience have been addressed in the FAQ and Troubleshooting Web pages for your switch.
Wireless MAXg USB Adapter: User Guide Country Webmail Voice Austria www.usr.com/ emailsupport/de 07110 900 116 Belgium (Flemish) www.usr.com/ emailsupport/nl 070 23 35 45 Belgium (French) www.usr.com/ emailsupport/be 070 23 35 46 Czech Republic www.usr.com/ emailsupport/cz Denmark www.usr.com/ emailsupport/ea 38323011 Finland www.usr.com/ emailsupport/ea 08 0091 3100 France www.usr.com/ emailsupport/fr 0825 070 693 Germany www.usr.com/ emailsupport/de 0180 567 1548 Greece www.
Wireless MAXg USB Adapter: User Guide Norway www.usr.com/ emailsupport/ea Poland www.usr.com/ emailsupport/pl Portugal www.usr.com/ emailsupport/pt 0 21 415 4034 Russia www.usr.com/ emailsupport/ru 8 800 200 20 01 Spain www.usr.com/ emailsupport/es 902 117964 Sweden www.usr.com/ emailsupport/se 08 5016 3205 Switzerland www.usr.com/ emailsupport/de 0848 840 200 Turkey www.usr.com/ emailsupport/tk 0212 444 4 877 United Arab Emirates www.usr.
