ENGLISH WiMAX Outdoor CPE User Manual GN D CO NS OL E PO WE R+ DA TA
Important Safety Notices Safety Information 1. Read this user manual and follow all operating and safety instructions. 2. Keep all product information for future reference. 3. Installation of the system must be contracted to a professional installer. 4. The outdoor unit must not be located near power lines or other electrical power circuits. 5. The system must be properly grounded to protect against power surges and accumulated static electricity.
Important Safety Notices Lightning Strike and Surge Protection This device should be properly protected against lightning strikes and power surges. ! CAUTION: ALL WORK MUST BE COMPLETED BY CERTIFIED INSTALLERS. CAUTION: INSTALL THE PROTECTION SYSTEM DURING STORMFREE PERIODS.
Important Safety Notices Important Warning Symbols The following symbols may be encountered during installation or troubleshooting. Note: The following NOTE symbol is placed after material to offer suggestions or comments for ease of use. See the Note as follows. N te NOTE: Useful information and tips regarding the CPE and networking. Warning: WARNING WARNING: Important information appears before the text it references and should not be ignored as the content may prevent damage to the machine.
Important Safety Notices Federal Communication Commission Interference Statement FCC Part 15 Description This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Important Safety Notices Underwriters Laboratories (UL) Information 1. This device must be properly grounded using proper wire grounding techniques in accordance with local electric codes: The cable ground shall be connected to the grounding system of the building, as close to the point of cable entry as is practical. 2. To conform to the over voltage safety requirements of telecommunications cables, a minimum 26 AWG telecommunication line cable must be used.
Important Safety Notices Important Service Information 1. Refer all repairs to qualified service personnel. Do not remove the covers or modify any part of this device, as this voids the warranty. 2. Disconnect the power to this product and return it for service if the following conditions apply: 3. – The unit does not function after following the operating instructions outlined in this manual. – The product has been dropped or the housing is damaged. Record the CPE serial numbers for future reference.
Table of Contents Important Safety Notices ......................................... i Safety Information ...................................................................................... i Lightning Strike and Surge Protection ....................................................... ii Important Warning Symbols ...................................................................... iii Conformance Documents ..........................................................................
Table of Contents 2.5 Aligning the Antenna ......................................................................... 2.5.1 Using the Optional Signal Detector .................................................. 2.6 Connecting the CPE to the LAN ........................................................ 2.6.1 Connecting the CPE to a Stand Alone PC ........................................ 2.7 Completing the Installation ................................................................ 2.
Product Overview 1 1.1 Introduction This CPE is designed for harsh outdoor conditions providing IP-65 grade waterproofing, dust and salt erosion protection, and a cost effective outdoor solution for large WiMAX deployment. Featuring IEEE 802.16-2005 (802.16e) WiMAX Compliant technology, this CPE supports MIMO (1X2) technology with consistent connection performance operating at 2.3, 2.5, or 3.5 GHz frequency bands, supporting global and long range remote side deployment.
1 Product Overview 1.2 Main Features • IEEE 802.16e-2005 compliance • Operating Frequency 2.3, 2.5, or 3.5 GHz • Support TDD • OFDMA modulation, 512 1024 FFT points QPSK, 16QAM, 64QAM • Security support for 3DES, AES(CCMP), EAP-TLS/EAP-TTLS, PKMv2 and X.509 • IP-65 level waterproof enclosure • 802.3af compliant Power Over Ethernet (PoE) support • One RJ-45 Console port • Two 7dBi dipole antennas • High output power: Typical 25.
Product Overview 1.3 Package Contents Checklist Once unpacked, ensure that all contents are included. Refer to the list below for the materials list.
1 Product Overview Accessories List Waterproof Sealing Caps N te 2 x Bracket Screws and Washers 4 x Wall Mounting Screws and Plugs 2 x Pole Mounting Rings NOTE: Please check that all the listed items are present and in good condition. If there is anything missing or damaged, contact the dealer immediately. 1.3.
Product Overview 1.4 Connection Description 1 3 1 2 4 A DAT ER+ POW OLE NS CO D GN Label 1. 2. 3. Item Antenna Connector Grounding Connector PoE and Data Port Description Connect the external 7 dBi antennas Route to approved grounding or earth Insert RJ-45 Ethernet cable and connect to PoE Adapter. See Connecting the CPE to the LAN on page 24 4.
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Basic Installation 2 This chapter contains information on safety and installation procedures for the CPE. Follow the recommendations outlined in this chapter to ensure the correct operation of the CPE and reduce the risk of damage to the device or personal injury. 2.
2 Basic Installation 2.3 Deployment Models This section describes the different deployment models supported by the CPE. The subscriber station, in this case the CPE, receives signal directly from the Base Transceiver Station (BTS) providing WAN access to standalone computers or devices on the LAN, whether in a business or residential setup. WiMAX BTS Internet Desktop PC LAN or Notebook CPE 2.3.1 Lightning Strike and Surge Protection ! CAUTION: THE INFORMATION SUPPLIED HERE IS FOR REFERENCE ONLY.
Basic Installation • Down conductor route—should avoid other services (parallel routing not closer than 2m or 80 inches), not exceed accepted bending angles (500 mm or 20 inches radius), minimize conductor length, and meet or exceed securing requirements (fixings not more than 1m (or 40 inches) apart for the top 10% of the route and 2m (or 80 inches) for the remaining 90% of the route.
2 Basic Installation DIRECT STRIKE PROTECTION A direct lightning strike, as the name suggests, describes an electrical discharge directly to a lightning rod or the CPE itself. The CPE must be installed within the lightning rod’s protection umbrella or have sufficient grounding and surge protection installed. ! DISCLAIMER: CONSULT A QUALIFIED PROFESSIONAL TO DETERMINE THE CORRECT PROTECTION METHOD FOR YOUR INSTALLATION.
Basic Installation INDIRECT STRIKE PROTECTION Indirect lightning strikes affect equipment in proximity with the strike, for example devices installed in enclosures or under roofs. The CPE must be installed within the lightning rod’s protection umbrella or have sufficient grounding and surge protection installed. ! DISCLAIMER: CONSULT A QUALIFIED PROFESSIONAL TO DETERMINE THE CORRECT PROTECTION METHOD FOR YOUR INSTALLATION.
2 Basic Installation 2.3.2 Grounding Protection ! CAUTION: THE INFORMATION SUPPLIED HERE IS FOR REFERENCE ONLY. ALL INSTALLATIONS SHOULD BE UNDERTAKEN BY CERTIFIED PROFESSIONALS. The diagram below describes a typical grounding scenario, including the lightning rod and event counter.
Basic Installation 2.4 Hardware Installation This section describes the proper steps required to install the CPE, and to align the antenna. WARNING WARNING: Before installing and using this product, see Important Safety Notices on page i of this manual. N te NOTE: Be sure to read the Release Notes file on the product CD as it contains software version and driver information that may not have been available when this document was produced. 2.4.
2 Basic Installation WALL MOUNTING To wall mount the CPE, perform the following steps: 1. Locate a clean, even wall space with adequate room for cabling. 2. Drill four holes and insert the supplied wall fixing plugs. 3. Insert the supplied screws as shown until flush with the mounting bracket. 4. Align the CPE as shown and secure the four washers and two mounting screws. N te 14 NOTE: Do not over tighten the screws at this stage, the CPE may need adjustment to obtain good signal strength.
Basic Installation POLE MOUNTING To pole mount the CPE, perform the following steps: 1. Ensure that the pole intended for installation is securely attached to a solid base. 2. Slide the securing ring through the mounting bracket as shown. 3. Place the securing ring around the pole as shown. Insert the end of the securing ring into the fastening clip and tighten the screw. N te NOTE: Do not over-tighten the screws at this stage, the CPE may need adjustment to obtain good signal strength.
2 Basic Installation 4. Repeat the process for the second securing ring. N te NOTE: The serial number is required to obtain support from the vendor. Maintain this information in a safe place for future reference.The serial number is on the bottom label of the CPE and on the side of the package. If technical assistance is required, the serial number is necessary. 2.4.
Basic Installation 2.4.3 Preparing the Outdoor LAN Cable The CPE must be connected using an outdoor-rated 24 AWG CAT5 cable (not supplied) with a diameter between 0.114 and 0.250 inches (2.9 to 6.4 mm) to the Power-over-Ethernet (PoE) adapter. To prepare the cable and assemble the waterproofing cable cover, perform the following steps: 1. Slide the lock nut (1) and sealing cap (2) over the bare end of the CAT5 cable. 1 2 2. Terminate the CAT5 cable with a standard RJ-45 connector. 3.
2 Basic Installation 4. Tighten the sealing cap (1) first, then the locking nut (2) as shown. ! CAUTION: THE LOCKING NUT (2) MUST NOT BE FULLY TIGHTENED UNTIL THE SEALING CAP (1) HAS BEEN TIGHTENED DURING FINAL INSTALLATION ON PAGE 27; OTHERWISE, THE ETHERNET CABLE MAY TWIST AND DAMAGE.
Basic Installation 2.5 Aligning the Antenna Antenna alignment ensures that the best possible link is established between the CPE receiver and base transceiver station (BTS). The antenna alignment process is usually performed during installation and after major repairs. The PoE adapter is used to align the antenna before continuing with the installation procedure. After locating the CPE, perform the following steps to align the antenna: 1.
2 Basic Installation After connecting the PoE to an electrical outlet, a diagnostic routine takes place. When startup is complete, the LEDs lights on the PoE display the unit’s operational state. There are a total of seven LEDS. A description of their function is listed as follows: ! CAUTION: WHEN INSTALLING THE DEVICE USING CROSS-OVER ETHERNET CABLES: • DO NOT press the reset button on the PoE adapter for more • than 5 seconds.
Basic Installation 3. Physically adjust the CPE to obtain the strongest possible signal ( 4. When the strongest possible signal is received, disconnect the PoE and continue with the installation process. Aligning the Antenna ).
Basic Installation 2.5.1 Using the Optional Signal Detector Alternatively, connect the optional signal detector (not supplied) to the configuration port to verify antenna alignment.
Basic Installation SIGNAL DETECTOR SPECIFICATIONS The optional signal detector supports connection to the CPE through either an RJ-45 Ethernet cable or a D-Sub9 cable as shown in the diagram. Pin Assignment The signal detector pin assignments are as follows.
2 Basic Installation 2.6 Connecting the CPE to the LAN The following diagram shows a typical CPE setup incorporating a Local Area Network (LAN). WiMAX BASE Desktop PC Internet Desktop PC Router or Switch ! 24 CAUTION: WHEN INSTALLING THE DEVICE USING CROSS-OVER ETHERNET CABLES: • DO NOT press the reset button on the PoE adapter for more • than 5 seconds. DO NOT plug in the cross-over cable while the 5 RSSI LEDS on the PoE adapter are blinking.
Basic Installation To connect the CPE through a hub or a switch to a computer, perform the following steps: ! 1. CAUTION: THE PoE (PSE) MUST BE INSTALLED INDOORS. Connect the CAT5 Ethernet cable to the DATA OUT port on the PoE, and a standard Ethernet cable to the DATA IN port. DA TA O UT DA TA IN CAT5 Ethernet Cable Ethernet Cable 2. Connect the Ethernet cable from the DATA IN port to the LAN switch or hub as shown. DA TA OU T DA TA IN 3.
2 Basic Installation 2.6.1 Connecting the CPE to a Stand Alone PC To connect the CPE directly to a computer, perform the following steps: ! 1. CAUTION: THE PoE (PSE) MUST BE INSTALLED INDOORS. Connect the CAT5 Ethernet cable to the DATA OUT port on the PoE, and a standard Ethernet cable to the DATA IN port. DA TA O UT DA TA IN CAT5 Ethernet Cable Ethernet Cable 2. Connect the Ethernet cable from the DATA IN port to the computer as shown. DA TA OU T DA TA 3.
Basic Installation 2.7 Completing the Installation Perform the following steps to complete the initial installation procedure: CAUTION: DO NOT OVER-TIGHTEN! OVER-TIGHTENING CAN CRUSH THE CAT5 CABLE AND SUBSEQUENTLY DAMAGE THE PoE OR THE CPE. ! 1. Tighten the sealing cover on the configuration port (1). 2. Tighten the sealing cap (2) on Ethernet port. 3. Tighten the locking nut (3) to secure the sealing cap.
2 Basic Installation 2.8 Installing the Antennas The CPE is supplied with two antennas to improve signal strength. Once the CPE is correctly installed, perform the following steps to attach the antennas: 1. 2. Locate the two antenna connectors on the underside of the CPE. NAttach te the antennas by turning clockwise to secure them to the CPE as shown.
Basic Installation 2.9 Powering Off the CPE The CPE does not incorporate a power switch. To remove power, unplug the PoE adapter cable from the electrical outlet or disconnect the RJ-45 connector from the DATA OUT port on the PoE adapter. 2.10 Rebooting the CPE ! CAUTION: WHEN THE DEVICE IS INSTALLED USING CROSS-OVER ETHERNET CABLES: DO NOT press the reset button on the PoE adapter for more • than 5 seconds. A dual function reset button is available on the PoE for reset purposes.
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Features and Web GUI Configuration 3 This chapter contains a list of features and connection configuration specifications as well as information on the Web-based Graphical User Interface (GUI).
3 Features and Web GUI Configuration 3.1 Logging In To log in to the GUI, perform the following steps: 1. Ensure the installation described in Chapter 2 is complete. Check the that the CPE has power and that the signal strength is good. 2. Launch an Internet browser on the administrator’s PC. N te 3. NOTE: Ensure that an up-to-date browser is installed to correctly display the GUI. Safari® users must install v3.0.3 or later to guarantee functionality. Enter the default IP address 192.168.0.
Features and Web GUI Configuration The CPE configuration homepage appears. 2 3 1 4 5 The Web configuration homepage shows: No. Item Description 1. Navigation Bar Select the desired submenu. 2. Menu Bar Select the desired main menu. 3. Description Panel A brief description of the current menu and settings. 4. Settings Panel Enter or modify configuration settings. 5. Action Buttons Perform context sensitive actions.
3 Features and Web GUI Configuration 3.2 Using the System Page The System page is used to configure CPE basic settings such as the CPE’s LAN address, DHCP settings, CPE time and date synchronization, and available managed VLAN devices. 3.2.1 LAN Settings LAN Settings is the default GUI page after logon. The default IP address, subnet mask, default gateway, and DHCP/DNS settings are displayed in the LAN Settings page. N te NOTE: Making changes to the default IP address may cause GUI connection problems.
Features and Web GUI Configuration DHCP SERVER SETTINGS Disabled by default, Dynamic Host Configuration Protocol (DHCP) assigns reusable IP addresses to DHCP client devices connected to the LAN. Enable or Disable DHCP by selecting the appropriate button. N te NOTE: If the CPE DHCP function is enabled and a DHCP server is already present on the LAN, either disable the DHCP function on the CPE or DHCP server, or ensure that the available IP Pools do not overlap.
3 Features and Web GUI Configuration 3.2.2 NTP Settings Network Time Protocol (NTP) is used to synchronize the CPE date and time with a third party NTP server. Synchronization is automatic, updating at specific time intervals. NTP is disabled by default. To configure NTP, perform the following steps: 1. Select Enable to access the configuration fields. 2. Enter a synchronization update period in minutes, or enter 0 to synchronize once every 24 hours. 3.
Features and Web GUI Configuration 3.2.3 VLAN Tagging Virtual LAN (VLAN) describes a group of devices on one or more LANs that are configured (using management software) to communicate as if they were located on the same network segment, regardless of their actual network location. VLAN Tagging is disabled by default. To configure VLAN, perform the following steps: 1. Select Enable to access the configuration fields. 2. Enter a unique VLAN ID in the field provided. 3. Click Save Settings.
3 Features and Web GUI Configuration 3.3 Using the Band Page The Band page is used to set WiMAX scan frequencies as provided by the ISP, and to set the Fast Fourier Transform rate. 3.3.1 Band Settings Band Settings are used to enter the frequencies and bandwidths supplied by the ISP, allowing the CPE to connect successfully to the BTS. The Scanning List describes the bandwidths and frequencies currently scanned for connection. To enter band settings manually, perform the following steps: 1.
Features and Web GUI Configuration 3.3.2 FFT Settings Fast Fourier Transform (FFT) scaling to the current channel bandwidth helps keep the carrier spacing constant across different channel bandwidths, resulting in higher spectrum efficiency in wide channels and cost reductions in narrow channels. The default FFT size is 1024. Select 512 or 1024 as instructed by the ISP and click Save Settings.
3 Features and Web GUI Configuration 3.4 Using the Security Page The Security page is used to manage all aspects of CPE access security, including login details, Privacy Key Management (PKM), and Simple Network Management Protocol (SNMP). 3.4.1 Changing Login Details The CPE GUI management login details are modified using the Login page. WARNING WARNING: It is strongly recommended that the login user name and password are changed after the first instance of login in order to secure the CPE and network.
Features and Web GUI Configuration 3.4.2 PKM Settings The CPE uses Privacy Key Management (PKM) to obtain authorization and traffic key material from the BTS and to periodically reauthorize and refresh the user key and certificates. PKM is disabled by default. The ISP provides all the necessary PKM information as well as the required certificates. To configure PKM, perform the following steps: 1. Select Enable to access the configuration fields. 2.
3 Features and Web GUI Configuration 3.5 Using the Status Page The Status page displays useful information in the form of easy to read tables including System, LAN, Forwarding, and Connection Status pages. 3.5.1 System Status The System Status page displays the current status of the CPE including firmware version, software version, date and time, and total running time. Information on the System Status page is read only, it is not possible to modify the display.
Features and Web GUI Configuration 3.5.2 LAN Status The LAN Status page displays the current LAN information including IP address, Host Name (if applicable), and MAC address. Information on the LAN Status page is read only, it is not possible to modify the display.
3 Features and Web GUI Configuration 3.5.3 Forwarding Status The Forwarding Status page displays the current packet forwarding statistics of the CPE. Both incoming and outgoing statistics are displayed. The column headings are described as follows: • DROP—the total number of packets discarded. • RFI—the total number of requests for information (RFI). • NSI—the total number of network side interface (NSI) packets. • LOCAL—the total number of local packets forwarded.
Features and Web GUI Configuration 3.5.4 Connection Status The Connection Status page displays the current connection status of the CPE including the frequency, bandwidth, and signal strength (RSSI). Information on the Connection Status page is read only, it is not possible to modify the display.
3 Features and Web GUI Configuration 3.6 Using the Tools Page The Tools page is used to perform maintenance tasks and upgrades including rebooting the CPE and resetting the CPE to the factory supplied defaults. 3.6.1 Upgrading the Firmware The Firmware Upgrade page is used to upload newer versions of the firmware to the CPE. Firmware upgrades are released from time-to-time to correct bugs or add functionality to devices.
Features and Web GUI Configuration 2. Click Upgrade to start the firmware upload. WARNING WARNING: The upgrade may take a few minutes: Do not power off or reset the CPE during the upgrade procedure. A progress page displays the upgrade status. 3. Follow the onscreen prompts to complete the upgrade.
3 Features and Web GUI Configuration 3.6.2 Restoring Factory Defaults The Restore Factory Defaults screen is used to restore the CPE to the factory supplied defaults. WARNING WARNING: All settings changes are lost when factory defaults are restored. To reset the CPE to the factory defaults, click Reset and follow the onscreen prompts.
Features and Web GUI Configuration 3.6.3 Rebooting the CPE The Reboot screen is used to reboot the CPE from a desktop computer without disconnecting the power or pressing reset. Restarting the CPE does not affect any configuration changes. To reboot the CPE, click Reboot and follow the onscreen prompts.
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Troubleshooting 4 This appendix contains troubleshooting and fault finding information for the CPE in the form of common questions and answers. Before beginning, perform the following basic troubleshooting sequence to confirm all the hardware is functioning correctly: 1. Make sure that the CPE is powered on. The Power LED should be green and not flashing. 2. If the Power LED is flashing, then power off all network devices, including the modem and computers. 3.
4 Troubleshooting 4.1 Common Issues Why can't I connect to the CPE to perform web configuration? 1. Check if the device is properly connected to the power adapter. 2. Ensure the PC IP address is in the same network segment as the device address. For example, the PC IP address is 192.168.0.x while the default device's IP address is 192.168.0.10. 3. Restore the factory default settings and re-log onto the CPE's web-based configuration page.
Troubleshooting 1. Go to Properties as described in step 2 above and select Use the following IP address. 2. Enter a static IP address in the same segment of the device's address. For example, the PC IP address is 192.168.0.x while the default device's IP address is 192.168.0.10. How can I login to the GUI if DHCP cannot assign my computer an IP address? • If the default log in IP address doesn’t respond, use 169.254.1.1 as an alternative. Why can't I use LAN ports to connect to the Internet? 1.
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Glossary This section defines or identifies technical terms, abbreviations, and acronyms used through out this document. Administrator An administrator performs the service of maintaining a network. In the case of this CPE, the person who sets up the network connections and makes changes to the settings. BTS Base Transceiver Station. The WiMAX service provider base transmitter providing the WiMAX signal.
Glossary address. The DNS server address used by the computers on the home network is the location of the DNS server the ISP has assigned. DSL Modem DSL stands for Digital Subscriber Line. A DSL modem uses an existing phone lines to transmit data at high speeds. Ethernet A standard for computer networks. Ethernet networks are connected by special cables and hubs, and move data around at up to 10 million bits per second (Mbps).
Glossary MTU Maximum Transmission Unit. The largest unit of data that can be transmitted on any particular physical medium. NAT Network Address Translation. This process allows all of the computers on the home network to use one IP address. Using the NAT capability of the HomeConnect home network gateway, access is available to the Internet from any computer on the home network without having to purchase more IP addresses from the ISP. Port A logical channel that is identified by its unique port number.
Glossary UDP User Datagram Protocol. Communications protocol for the Internet network layer, transport layer, and session layer, which makes it possible to send a datagram message from one computer to an application running in another computer. Unlike TCP, UDP is connectionless and does not guarantee reliable communication; the application itself must process any errors and check for reliable delivery.
Index A Antenna Adjusting 21 Alignment 19 Signal Strength 20 B Band Changing 38 Band Settings 38 C Changing 40 Channel and Frequency Band Settings 38 FFT Settings 39 Choosing a Location 13 Conformance IEEE 802.
Index L LAN Settings 34 LAN Status 43 Login Details 40 N Network Time Protocol 36 NTP 36 O Optional Signal Detector Using 22 Outdoor LAN Cable Preparation 17 P Password 40 Privacy Key Management Using 41 R Rebooting 49 S Safety Information i Notices i Security Settings Login Details 40 PKM Settings 41 Using 40 Signal Detector 22 Specifications 23 Status Pages Connection Status 45 Forwarding Status 44 LAN Status 43 System Status 42 System Settings 60 Changing 34 DHCP Server Settings 35 LAN Settings 34 NTP
