Pace Micro Technology plc Victoria Road Saltaire Shipley West Yorkshire BD18 3LF England www.pace.co.uk Pace and ® Contents are trademarks and/or registered trademarks of Pace Micro Technology plc. 502-1203701 Welcome to FOXTEL iQ . . . . . . . . . . . . . . . . . . .1 Your FOXTEL iQ . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Updates to your FOXTEL iQ . . . . . . . . . . . . . . . . . 1 Getting in touch with FOXTEL . . . . . . . . . . . . . . . . 1 For your safety . . . . . . . . . . . .
Pace Micro Technology plc Victoria Road Saltaire Shipley West Yorkshire BD18 3LF England www.pace.co.uk Pace and ® Contents are trademarks and/or registered trademarks of Pace Micro Technology plc. 502-1203701 Welcome to FOXTEL iQ . . . . . . . . . . . . . . . . . . .1 Your FOXTEL iQ . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Updates to your FOXTEL iQ . . . . . . . . . . . . . . . . . 1 Getting in touch with FOXTEL . . . . . . . . . . . . . . . . 1 For your safety . . . . . . . . . . . .
Welcome to FOXTEL Your FOXTEL remote control FOXTEL Takes you from the TV Guide (or any FOXTEL Digital screen) to the last channel you were watching Takes you back to FOXTEL after you have been using 'AV mode' av Switches to ‘AV mode’, to use your VCR, or other item connected through your FOXTEL iQ box office To order movies and events from the FOXTEL Box Office tv guide Displays your FOXTEL Digital Guide’s programme listings setup Displays the Setup screen, to alter your FOXTEL iQ's settings vol + and – C
Welcome to FOXTEL Your FOXTEL remote control FOXTEL Takes you from the TV Guide (or any FOXTEL Digital screen) to the last channel you were watching Takes you back to FOXTEL after you have been using 'AV mode' av Switches to ‘AV mode’, to use your VCR, or other item connected through your FOXTEL iQ box office To order movies and events from the FOXTEL Box Office tv guide Displays your FOXTEL Digital Guide’s programme listings setup Displays the Setup screen, to alter your FOXTEL iQ's settings vol + and – C
Welcome to FOXTEL iQ WELCOME Thank you for choosing FOXTEL. This User Guide provides you with instructions on how to use your FOXTEL iQ and remote control. ❖ Your FOXTEL iQ Your FOXTEL iQ (FOXTEL Digital’s Personal Digital Recorder) receives digital information via cable or satellite, decodes this information and sends it to your TV. This includes all the FOXTEL Digital services - from FOXTEL Digital channels and the FOXTEL Digital guide, to FOXTEL Box Office and FOXTEL Games.
For your safety Your FOXTEL iQ has been manufactured to meet international safety standards. To obtain the best results and operate the FOXTEL iQ safely it is important that you read the safety instructions below. If you have any doubts about the installation, operation or safety of your FOXTEL iQ, please consult FOXTEL. WARNING! Remember that contact with 240 V AC power can be lethal or can cause a severe electric shock.
Getting started ❖ Switching your FOXTEL iQ on and off GETTING STARTED Whenever you are not using your FOXTEL iQ you should put it into standby. You should not unplug it or switch it off at the power point. ◆ To put your FOXTEL iQ into standby, press S. The standby light on the front panel shines red. ◆ To take your FOXTEL iQ out of standby and switch it on, press FOXTEL (or S again). The standby light on the front panel shines green.
Getting started ❖ What is the FOXTEL Digital Guide? The FOXTEL Digital Guide helps you to experience the most out of FOXTEL. It is an easy-to-use on-screen guide to your FOXTEL service. All of the FOXTEL Digital Guide features are controlled by using your FOXTEL remote control.
Getting started ❖ Using your FOXTEL remote control with the FOXTEL Digital Guide ◆ Use the arrows to move the highlight around the screen, then to choose the highlighted item, press select. ◆ On many of the FOXTEL Digital Guide screens, you use the colour buttons to choose options or change the display. When a colour button is displayed next to an option, press the same colour button on your FOXTEL Remote Control to choose that option. ◆ Press the number buttons to enter numbers on the screen.
Getting started ❖ Using your FOXTEL remote control to record and watch programmes The buttons on your FOXTEL remote control that you use to record and watch programmes are towards the centre of your remote control and are described below. These buttons can be used in the same way in various places, for example, you can press R to record while you are watching TV, or when a programme is highlighted in the TV Guide, Box Office or Personal Planner.
Getting started ❖ Using the i-search banner GETTING STARTED You can display the i-search banner to find out: ◆ what is showing on any channel, now and later on; ◆ more about a programme you are interested in. You can then use the i-search banner to: ◆ tune to a programme you want to watch; ◆ record the programme you are watching, or a programme on a different channel; ◆ set a reminder for a future programme; ◆ set your FOXTEL iQ to record a future programme.
Getting started Watching a programme If you see a programme you want to watch, press select. If the programme is on now, your FOXTEL iQ tunes to it automatically; if it is on at a later time, a reminder will be set. Instantly recording a programme If you see a programme in the i-search banner that you want to record, press R to record it. If the programme is on now, your FOXTEL iQ starts recording instantly. If it is on at a later time, your FOXTEL iQ will record the programme when it starts.
Getting started ❖ Displaying the i-box GETTING STARTED While the i-search banner is displayed, you can view the i-box, which gives extra information about the programme listed in the i-search banner. ◆ While the i-search banner is displayed (see page 7), to view the i-box, press i. The i-box includes a programme synopsis (summary) and codes and symbols which provide you with additional information about the programme. These are explained below and on page 10. ◆ To remove the i-box, press i again.
Getting started Symbols Explanations The start and finish times of the programme. Classification symbol (see below for classification codes). The programme is shown in widescreen format. Closed Captions are available for this programme. (For more information about Closed Captions, see pages 41 and 55.) Subtitles are available for this programme. Dolby Digital 5.1 or Dolby Surround. If your TV has Dolby Digital decoding capabilities, you will experience enhanced sound on this programme.
Getting started ❖ Using Live Pause While you are watching a TV programme, you can pause it at any moment you want - just press pause on your FOXTEL remote control. The TV picture and sound ‘freeze’, and your FOXTEL iQ starts recording the programme. ◆ GETTING STARTED When you want to continue watching the programme from the Live Pause point, press pause again, or press play. A symbol briefly displays on-screen (see right).
Getting started Using other FOXTEL Guide features while you are using Live Pause While you are using Live Pause, you can use the i-search banner (see page 7) to find out what is showing now and later. However, you cannot display the i-box (see page 9) to find out about other programmes - you can only display the i-box for the Live Pause programme. While you are using Live Pause, you cannot use TV Guide, Box Office, Active or your Personal Planner. If you want to use these you must stop (exit) Live Pause.
Getting started ❖ Using Instant Rewind GETTING STARTED If the Instant Rewind feature is switched on (see pages 51 to 53), at any moment while you are watching TV, you can rewind the programme you are watching to catch something you missed. ◆ To start Instant Rewind, press rewind on your FOXTEL remote control. Depending on your settings, you can rewind up to 60 minutes before live TV. You can increase the rewind speed by pressing rewind again. (To slow down the rewind speed, press fast forward.
FOXTEL Digital Guide ❖ TV Guide The TV Guide provides you with a listing of all programmes available on all channels for the next seven days, making it easy to find the programmes you want to watch. ◆ To see your TV Guide, press tv guide on your FOXTEL remote control. TV listings are displayed as follows: ◆ All Channels - all programmes on all channels for today and the week ahead, listed by channel number. ◆ Channels 9, 7,10, ABC, SBS - Open Broadcaster channels.
FOXTEL Digital Guide Finding a programme There are a number of ways to search for a programme. You can search by full listings, channel genre by channel, or programme genre by time. Searching by All Channels ◆ To choose a programme from the full listings, press tv guide on your FOXTEL remote control, highlight ‘All Channels’ then press select. The All Channels screen displays. FOXTEL DIGITAL GUIDE The start times and the day are shown at the top of the listings.
FOXTEL Digital Guide Searching by Time If you want to see a list of all the programmes showing at a particular time, you can search by programme time. ◆ To choose a programme by time, press tv guide, highlight ‘Programmes By Time’ then press select. The Programmes By Time screen displays. Highlight one of the programme genres listed, then press select. The listings screen for that programme genre displays, with the programmes listed in the order they are showing.
FOXTEL Digital Guide Choosing a programme to watch or set a reminder for When you see a programme you want to watch, highlight it then press select. If the programme is on now, your FOXTEL iQ tunes to it immediately. If the programme is on later, your FOXTEL iQ sets a reminder for you. Your Personal Planner displays, showing the programme you have just added, together with a reminder symbol next to it (see right). For more information about your Personal Planner, see page 21.
FOXTEL Box Office ❖ FOXTEL Box Office You can use your remote control to order movies, sports, events and adult programmes through FOXTEL Box Office. ◆ To look at the FOXTEL Box Office screen, press box office. The listings may vary, depending on what is available from FOXTEL Box Office.
FOXTEL Box Office Purchasing a FOXTEL Box Office programme FOXTEL DIGITAL GUIDE You can order a FOXTEL Box Office programme to watch or record as follows: 1. From the FOXTEL Box Office screen, choose a FOXTEL Box Office listings screen, (highlight your choice then press select). 2. Use the arrows to highlight a programme. 3. If you want to display the i-box (see page 9), press i. To remove the i-box, press back. 4. If you want to watch the programme, press select.
FOXTEL Box Office Watching recordings of FOXTEL Box Office programmes If you have recorded a FOXTEL Box Office programme, but not yet watched it, it remains in your Personal Planner for a fixed amount of time before it is deleted. Some programmes may remain in your Personal Planner for up to seven days if you do not view them. Note If you do not watch the programme, your FOXTEL iQ will automatically delete the recorded programme at the specified time.
Personal Planner ❖ Personal Planner FOXTEL DIGITAL GUIDE Your Personal Planner helps you plan all your TV viewing. It shows: ◆ all the programmes you have recorded, and tells you whether or not you have watched them; ◆ all the programmes you have set your FOXTEL iQ to record in the future; ◆ all the programmes for which you have set a reminder. It also allows you to select programmes to ‘Keep’, and to create a Playlist so you can playback a sequence of recorded programmes.
Personal Planner programme was recorded, highlight the programme, then press i to display the programme’s i-box. Viewed - you have watched all or part of a programme. This may be a fully-recorded or part-recorded programme, or even one that is still recording. Failed - you selected the programme for recording, but the programme did not record. To find out why, highlight the programme, then press i to display the programme’s i-box.
Personal Planner Series Link symbol - shows that the programme is one of a series and you have selected it for Series Link. For more information, see page 24. FOXTEL DIGITAL GUIDE Using your FOXTEL remote control’s colour buttons Depending on the programme that is highlighted in your Personal Planner, you may be able to use the colour buttons on your remote control to select one or more of the following. If a colour button is available, the option is shown at the bottom of the screen.
Personal Planner programme is about to start; or if you have selected a programme to record, your FOXTEL iQ will still start recording at the correct time. However, if programme start time changes by more than six hours, the programme will be removed from your Personal Planner and you will need to set a new reminder, or set the programme to record again. See also Recording Clashes on pages 29 to 30.
Personal Planner Watching a programme when you see the reminder One minute before a programme for which you have set a reminder is due to start, your Personal Planner displays a reminder message on your TV screen. FOXTEL DIGITAL GUIDE ◆ ◆ ◆ To watch the programme, press select. To record the programme, press R. To carry on watching the programme you are already watching, without changing channel or recording the programme, press back.
Personal Planner Reminder clashes If a programme you have selected for a reminder is on at the same time as another reminder you have previously selected, a message will appear asking you what you want to do. ◆ ◆ 26 To keep all the programmes in your Personal Planner, press select. To cancel the programme you have just selected, but keep the previously-set reminder(s), press back.
Recording programmes ❖ Recording programmes As explained in other sections in this User Guide, recording a programme is usually as simple as pressing R on your remote control. ◆ While you are watching TV, to record the programme you are watching, press R once, then press again to confirm the recording. Your FOXTEL iQ starts recording.
Recording programmes ◆ While you are looking at your Personal Planner, if you decide to set a reminder for a programme which you have set to record, highlight the programme and press R. If you want to remove the recording completely, highlight the programme then press the yellow ‘Delete’ button. Note If you cancel a current recording, the programme remains listed in your Personal Planner, but it is marked as ‘Part recorded’. Using your FOXTEL iQ while you are recording a programme.
Recording programmes Recording clashes When you select a programme to record, your FOXTEL iQ checks whether it is on at the same time as any other programmes you have previously selected for recording. If more than two selected programmes are on at the same time, this creates a clash. Your FOXTEL iQ lets you know about the clash and suggests which previous selections you should cancel in order to record your new selection.
Recording programmes listed in two rows above it. Use the arrow buttons to select a programme to cancel, then press the yellow ‘Cancel’ button. Repeat this to cancel as many programmes as necessary until the screen changes and your new selection moves up to the second line as shown. At this point, you can still cancel your changes by pressing the back button (the first Recording Clash screen redisplays). Or, to confirm the changes you have made, press select.
Recording programmes Disk space warning When you select a programme to record, your FOXTEL iQ checks whether there is enough disk space to record it. If the disk is nearly full, your FOXTEL iQ may need to delete some programmes to make space for the new programme. Depending on your settings (see page 51), your FOXTEL iQ may do this automatically.
Recording programmes ❖ Manual recording Some channels, for example radio channels, do not provide programme listings in the i-search banner or TV Guide. However, you can still use your FOXTEL iQ to record these channels, by using the Setup screens to set up the recording. ◆ First, press the active button on your remote control to display the Active menu, then press D to highlight ‘System Setup’ and press select. The Setup screen displays (see also page 43).
Recording programmes 5. 6. Press D to highlight ‘Frequency’, then use L or R to choose how often you want to record this channel at the time you have chosen. You can choose between Once, Daily (every day starting from the day you chose in step 2), Mon-Fri (every weekday) or Weekly (once a week on the same day). Press D to highlight ‘Add Manual Recording’ then press select. Your Personal Planner displays, with the new Manual Recording added to it.
Watching recordings ❖ Watching recordings You use your Personal Planner (see page 21) to choose recorded programmes you want to watch. 1. Press planner. 2. Use U and D to choose a recorded or recording programme. Note that these may be marked as Recorded, Part recorded, Recording or Viewed. 3. Press play or select. The Playback screen displays. This shows you the i-box information about the programme, including when the programme was recorded and how much disk space it uses.
Watching recordings Instant playback Whenever you are watching TV, you can press play to continue watching the last recording you were watching (unless it has been deleted since you last watched it). The programme’s i-box displays. Press select to watch the recording. Note This does not include Live Pause or Instant Rewind recordings, because these are not listed in your Personal Planner.
Watching recordings ◆ When the recorded programme ends, a message displays to tell you. To return to your Personal Planner, press back, or to return to digital TV, press FOXTEL. Fast forward and rewind Whenever a programme is playing or is paused, you can fast forward and rewind at any of four different speeds. ◆ To rewind, press the rewind button on your FOXTEL remote control. The rewind x2 symbol displays.
Watching recordings Using Bookmarks Bookmarked symbol FOXTEL DIGITAL GUIDE Bookmarks are points, within a recorded programme, to which you can quickly return. ◆ While you are watching a recorded programme, to set a bookmark, press pause, then press the red ‘Bookmark’ button. The pause symbol is displayed with the message Bookmarked underneath (see right). ◆ To skip forward to the next bookmark, and then continue watching the programme from that point, press and hold fast forward for at least two seconds.
Playlist ❖ Using a Playlist You can play back a sequence of recorded programmes, for example if you want to schedule your favourite shows in one block. In order to do this, you first need to create a Playlist. Creating a Playlist To select a programme to add to your Playlist: 1. Press planner to display your Personal Planner. 2. Use U and D to highlight the recorded programme you want, then press the red ‘Playlist’ button. Recorded programmes may be marked as Recorded, Part recorded, or Viewed.
Playlist The following message then displays. FOXTEL DIGITAL GUIDE 2. Press play or select to continue. A ‘Contents Marker’ screen displays for 20 seconds.This shows you the total time of your selected programme(s) and a list of the programmes to be played out. The programmes will be listed in the same order that you added them to your Playlist. If there are more than ten programmes, a series of screens is displayed.
Active ❖ Active Active allows you to: ◆ play games; ◆ use additional interactive services, when these are available; ◆ display the Setup screens. The Setup screens are described in the next section - see page 43. Playing games You can use your FOXTEL remote control to play games provided by FOXTEL. 1. To play games, press active. The Active screen displays. 2. 3. 4. 40 Highlight ‘Games’, then press select. Follow the on-screen instructions.
Setup ❖ Using the Setup banner You use the Setup banner to make temporary changes to the way your FOXTEL iQ works with your TV. Theses settings are: ◆ Programme Display - to set how programmes transmitted in different formats display on your TV; ◆ Closed Captions - to set whether you want these to appear in your current viewing session; You also use the Setup banner to display the System Setup screens (see page 43), which allow you to make permanent changes to all your FOXTEL iQ settings.
Setup 16:9 Programme Display (setting for standard TVs) This setting controls how widescreen (16:9) programmes display on a ‘standard’ (4:3) TV.This item is only available if your TV Type is standard (4:3) (see page 55). Centre Cut The centre portion only of any widescreen (16:9) transmissions will display. 14:9 You see a wider portion of a widescreen (16:9) transmission than with ‘centre cut-out’, but you do not see the entire picture. The picture does not fill the screen.
Setup ❖ Using the Setup screens SETUP You use the Setup screens to: ◆ change your Parental Control settings, to restrict the viewing and/or purchase of certain programmes, channels and Box Office programmes; ◆ change your Personal Planner settings; ◆ change your FOXTEL settings, to control how your FOXTEL iQ makes recordings; ◆ set up recordings for channels without programme listings (see page 32); ◆ look at on-screen help on using your FOXTEL service; ◆ change or view the System Settings.
Setup ❖ Changing your Parental Control settings You use the Parental Control screens to: ◆ block channels; ◆ set viewing restrictions by Parental Rating category; ◆ set purchase restrictions, to control whether the PIN is needed to purchase Box Office programmes; ◆ change your PIN; ◆ choose whether you need your PIN to delete a ‘Kept’ programme from your Personal Planner. Using your PIN To use the Parental Control screens, you must enter your four-digit PIN.
Setup Blocking Channels The Blocked Channels screen lets you block certain channels. Whenever you are watching FOXTEL Digital channels, in order to view a blocked channel, you must enter your PIN. You must also use your PIN to watch a recording of a programme on a blocked channel. 1. From the Parental Control screen, highlight ‘Blocked Channels’, then press select. The Blocked Channels screen displays. SETUP ◆ ◆ 2. 3. 4. 5. A ✔ symbol next to the channel name indicates that the channel is not blocked.
Setup Setting Viewing Restrictions The Viewing Restrictions screen lets you select the Parental Rating categories you want to restrict, so that those who do not know your PIN cannot watch programmes broadcast at a restricted classification. 1. From the Parental Control screen, highlight ‘Viewing Restrictions’, then press select. The Viewing Restrictions screen displays. The classification categories you can restrict are explained below: R For adult viewers aged 18 and over.
Setup 2. 3. 4. To restrict a classification category, use U and D to highlight it, then press L or R to select the symbol. To remove the restriction, press L or R to select the ✔ symbol. Repeat step 2 to make all the changes you want. To save your changes, highlight ‘Save New Settings’ then press select, or to cancel, press back. Notes If you press the red button to reset all the settings, the settings will change to the standard settings.
Setup Changing your PIN You can change the PIN code to a secret four-digit number which you find easy to remember. 1. From the Parental Control screen, highlight ‘Change PIN’ then press select. The New PIN screen displays. 2. Use the number buttons to enter a new 4-digit PIN of your choice. As you enter numbers, the dashes change to asterisks. You can press back once to cancel your changes. If you press back a second time, the Parental Control screen redisplays.
Setup Setting your FOXTEL PIN settings The FOXTEL PIN Settings screen lets you choose whether or not you need to enter your PIN to delete a programme that has been marked to ‘Keep’ in your Personal Planner (see page 21). 1. From the Parental Control screen (see page 44), highlight ‘FOXTEL PIN Settings’ then press select. The FOXTEL PIN Settings screen displays. SETUP On the ‘PIN Protect Kept Programmes’ item, press L or R to select the setting you want - ‘No’ or ‘Yes’.
Setup ❖ Changing your Personal Planner settings You use this screen to change the display of your reminders for programmes in your Personal Planner (see page 21). Reminder Advanced Time means the length of time before a programme starts that its reminder appears. You can change your Personal Planner settings as follows: 1. On the System Setup screen, highlight ‘Personal Planner Settings’ and then press select. 2. 3. 50 Use L or R to select the setting you want: 30, 60 or 90 seconds.
Setup ❖ Changing your FOXTEL settings You use this screen to change various settings relating to how your FOXTEL iQ records programmes, to: ◆ change the way in which your FOXTEL iQ manages your recordings, when disk space is running low; ◆ change the length of time of the Instant Rewind recording; ◆ add extra time to the start and end of recordings; ◆ choose the way in which the playback indicator works.
Setup 6. 7. Repeat steps 2 and 3 until you have made all the changes you want to make. To confirm your changes, highlight ‘Save New Settings’ then press select, or to cancel, press back. Disk Space Management You use this item to change the way in which your FOXTEL iQ manages your recordings when disk space is running out. You can choose one of three settings: ◆ Automatic – recorded programmes will be deleted automatically when there is not enough space to record new programmes.
Setup Instant Rewind This is the length of time of the recording your FOXTEL iQ automatically makes of the channel you are currently viewing. For more information, see ‘Using Instant Rewind’ on page 13. You can choose one of five settings: ‘Off,’ ‘5’, ‘15’, ‘30’ or ‘60’ minutes. Add to start of recordings / Add to end of recordings If you wish, you can add extra time to the start and/or end of recordings.
Setup ❖ Using the System Settings You shouldn’t normally need to change your System Settings as your FOXTEL iQ should have been correctly set up when it was installed. However, the System Settings screens can be useful if, for example, you buy a new TV and you want to make sure your FOXTEL iQ makes the best use of the new TV’s features. 1. To use the System Settings screens, press active on your remote control. 2. Highlight ‘System Setup’, then press select. 3.
Setup Picture Settings SETUP The standard (default) setting for each item is marked with *. To confirm any changes, highlight ‘Save New Settings’ then press select, or to cancel, press back. If you press the red (Reset all settings) button, the settings will change to the standard settings (NOT the settings made by your installer).
Setup Item Settings Comments 4:3 Programme Display (Setting for how standard (4:3) programmes display on a widescreen (16:9) TV - only available if the TV Type has been set to 16:9) Pillar Box * The whole of the picture displays, as if it were on a standard TV, with black bars at either side of the picture. 14:9 The picture displays slightly enlarged, so it fills more of the screen, but is slightly cropped at the top and bottom.
Setup Audio and Language Settings Item Settings Comments Audio output Stereo *, Mono Controls the audio output on the SCART lead. Background music On *, Off Controls whether or not music will play while you look at your FOXTEL Digital Guide. Incorrect PIN signal On *, Off Controls whether or not a ‘beep’ noise will sound if you enter an incorrect PIN. SPDIF Output AC3 *, MPEG Controls the digital audio output from the connectors marked ‘OPTICAL AUDIO OUT’ and ‘DIGITAL AUDIO OUT’.
Setup System Details To see details of your FOXTEL iQ, including your FOXTEL iQ model number, manufacturer and your FOXTEL Smartcard number. Signal Test To see the quality of the signal your FOXTEL iQ is receiving from the satellite or cable input. System Test To check that your FOXTEL iQ is properly connected to your telephone line.
Extra information ❖ Using the av button You may wish to connect more items of equipment to your television than your television has connectors to support (for example, your FOXTEL iQ, plus a VCR, DVD player and/or games console). In this circumstance your FOXTEL iQ can act as an AV switcher allowing the television connector used by your FOXTEL iQ to be shared with another item of equipment.
Extra information ❖ Replacing the batteries in your remote control When the batteries in your remote control are running low, the following message will appear on your TV screen. To remove the message, press back, then make sure you replace the batteries as soon as possible. You may also see a ‘low battery’ symbol in the i-search banner (see right). To replace the batteries, insert two AA batteries as follows: 1. Hold the upper, silver part, of your FOXTEL remote control in one hand.
Your FOXTEL iQ ❖ Front panel remote control sensor Window that receives the signal from your remote control (do not block) smartcard slot (Behind pull-down door) To insert your FOXTEL Smartcard online light Lights up green when your digital set-top unit is online (using your telephone line) Flashes when your FOXTEL iQ is sending or receiving information ir receive light Flashes red when your FOXTEL iQ receives a signal from your remote control standby light Lights up red when your FOXTEL iQ is in standby
Your FOXTEL iQ ❖ Understanding the Playback Indicator circular indicator recording indicator play indicator The Playback Indicator on your FOXTEL iQ’s front panel lights up to show you what your FOXTEL iQ is doing. Provided you have ‘Front panel indicator’ set to ‘Standard’ (see page 53), the Playback indicator works as follows: Recording Indicator The recording indicator lights up constantly when your FOXTEL iQ is making a recording that will be listed in your Personal Planner.
Your FOXTEL iQ ❖ Rear view An example of how your FOXTEL iQ may be connected up is shown on page 65.
Your FOXTEL iQ ❖ Connections to your FOXTEL iQ The connection diagram is shown on page 65. WARNINGS Always disconnect your FOXTEL iQ from the power supply before you connect it to (or disconnect it from) any other equipment. The only way to disconnect your FOXTEL iQ from the power supply is to remove the power lead. Your FOXTEL iQ must therefore be installed near to the power point, which should be easily accessible. The supplied power lead has a 2-way connector at one end and a plug at the other.
Your FOXTEL iQ Connecting to your TV and video recorder The connection diagram below shows how your FOXTEL iQ may be connected up to your TV, second TV and video recorder. Other connection set-ups are possible. The diagram shows a cable FOXTEL iQ. For a diagram showing the satellite FOXTEL iQ rear view, and information about its signal inputs, see page 63. The dotted lines marked ‘Phono lead’ and ‘S-Video lead’ show optional video connections.
Your FOXTEL iQ Optional audio connections This diagram shows the optional audio connections you can make to obtain improved quality sound. You can connect to stereo audio equipment as shown, or alternatively, if your TV and/or video recorder has the correct input connectors, you can connect to these as required. Notes If you connect to your TV, video recorder or other equipment via the VIDEO OUT or S-VIDEO OUT connector, you must also use an audio connection, in order to hear/record sound.
Solving problems ❖ Using Help For more information on using your FOXTEL iQ, you can use the Help channel. ◆ To display the Help channel, press the help button on your remote control.
Solving problems ❖ On-screen messages If one of the following messages appears on your TV screen, make a note of the number that appears with the message (for example, F01). If you need to call your service provider (e.g. FOXTEL or TELSTRA) for assistance, please have the number handy so they can help you as quickly as possible. Problem Possible cause Suggested solution Please insert your Smartcard. There is no FOXTEL Smartcard in the Smartcard slot in your FOXTEL iQ.
Solving problems Possible cause Suggested solution The current Smartcard is not a FOXTEL card. Insert your FOXTEL Smartcard. Call your service provider for assistance. You have put the wrong Smartcard in your FOXTEL iQ. Insert the right FOXTEL Smartcard for this FOXTEL iQ. If the problem continues, call FOXTEL on 131 999. This programme is not available. This programme is not currently available. You will not be able to watch this programme. If the problem continues, call your service provider.
Solving problems Problem Possible cause Suggested solution Initialising new FOXTEL smartcard. Please wait. You have only just inserted your new FOXTEL Smartcard into your FOXTEL iQ and your service provider is still checking your card. Initialisation and authorisation may take up to 5 minutes. Please wait. If the problem continues, call FOXTEL on 131 999. Authorising new FOXTEL Smartcard. Please wait.
Solving problems Possible cause Suggested solution [...] is not available whilst two recordings are in progress. Press back to cancel. There are certain features that are not available while you are recording two programmes at the same time. Either cancel one of the recordings, or do not select an unavailable feature. For more information about what you can do while recording two programmes, see page 28. [...] is not available. Call your service provider to upgrade your FOXTEL subscription.
Solving problems Problem Possible cause Suggested solution Housekeeping. Please wait. Your FOXTEL iQ is attempting to resolve a system fault. Wait for your FOXTEL iQ to resolve the problem; if it is not resolved call FOXTEL on 131 999 for assistance. You cannot remove this programme because it has already started. Press back to cancel. You have attempted to remove a pay-per-view event that you have ordered, which has already started.
Solving problems ❖ General problems Before you check connections between your equipment, make sure you disconnect all your equipment from the power supply. When you have finished checking and making connections, safely reconnect all the equipment to the power supply (see page 64). Possible cause Suggested solution Your FOXTEL iQ doesn’t seem to be working, and there are no lights on the front panel. Your FOXTEL iQ is not receiving power.
Solving problems Problem Possible cause Suggested solution Your remote control isn’t working. Something is between the remote control and your FOXTEL iQ. Make sure you point your remote control directly at your FOXTEL iQ and that nothing is between it and your FOXTEL iQ. The ir receive light on your FOXTEL iQ’s front panel should flash each time you press a remote control button. The batteries are flat or inserted the wrong way round. Check the batteries and replace them if necessary.
Specification Due to continued product improvement, this specification may change without notice. General Operating voltage: Power consumption: Weight: Dimensions (W x H x D): UHF modulator: Operating temperature range: Storage temperature range: 240V AC ± 15%; 50Hz Cable FOXTEL iQ - 30 W (max.); Satellite FOXTEL iQ - 35 W (max.) 4.
Glossary 4:3 The standard shape of TVs and programme transmissions. Standard - 4:3 programme on a 4:3 TV 14:9 A display option for TV programmes. It is slightly wider than 4:3 but not as wide as 16:9. 14:9 programme on a 4:3 TV 16:9 14:9 programme on a 16:9 TV The widescreen shape of TVs and programme transmissions. The Widescreen symbol (see right) displays in the i-box when a programme is transmitted in a widescreen format.
Glossary Letterbox A description of how widescreen (16:9) programmes display on a standard (4:3) TV. The whole of the widescreen transmission displays, but black bars will appear at the top and bottom of the screen. Letterbox - 16:9 programme on a 4:3 TV MPEG The setting for standard digital stereo audio from your FOXTEL iQ’s optical audio out and digital audio out connectors Pillarbox A description of how standard (4:3) programmes display on a widescreen (16:9) TV.
On-screen symbols The following symbols appear on your TV screen while you are using your FOXTEL iQ. They are explained throughout this User Guide, but here is a handy reference of what each symbol means. Play (during playback from your Personal Planner) The green ring rotates clockwise. The number, shown with a plus sign, is the number of minutes since the start of the recording. Slow-motion play The green ring rotates clockwise at half the speed of normal play.
On-screen symbols Skip forward The green ring does not move. The number shows the number of minutes since the start of the recording. Skip back The green ring does not move. The number shows the number of minutes since the start of the recording. Note No playback symbols appear on-screen while the i-search banner or i-box is displayed.
Welcome to FOXTEL Congratulations – your FOXTEL service is installed. Now you’re ready to experience television like never before FOXTEL will change the way you watch television forever! Below is some useful information about your FOXTEL. If calling FOXTEL on 131 999, be sure to have these details ready so we can assist you promptly with your enquiry. My Account Number is: __________ In my room On my TV, FOXTEL is on... A On my VCR, FOXTEL is on...
Welcome to FOXTEL Your FOXTEL remote control FOXTEL Takes you from the TV Guide (or any FOXTEL Digital screen) to the last channel you were watching Takes you back to FOXTEL after you have been using 'AV mode' av Switches to ‘AV mode’, to use your VCR, or other item connected through your FOXTEL iQ box office To order movies and events from the FOXTEL Box Office tv guide Displays your FOXTEL Digital Guide’s programme listings setup Displays the Setup screen, to alter your FOXTEL iQ's settings vol + and – C
Pace Micro Technology plc Victoria Road Saltaire Shipley West Yorkshire BD18 3LF England www.pace.co.uk Pace and ® Contents are trademarks and/or registered trademarks of Pace Micro Technology plc. 502-1203701 Welcome to FOXTEL iQ . . . . . . . . . . . . . . . . . . .1 Your FOXTEL iQ . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Updates to your FOXTEL iQ . . . . . . . . . . . . . . . . . 1 Getting in touch with FOXTEL . . . . . . . . . . . . . . . . 1 For your safety . . . . . . . . . . . .
