Vista N RIC behind-the-ear (BTE) hearing aid guide
This user guide applies to the following models: Year of introduction: 2015 Your hearing aids Vista N 910 R 13 Vista N 810 R 13 Vista N 710 R 13 Vista N 610 R 13 Vista N 510 R 13 Vista N 910 R 312 Vista N 810 R 312 Vista N 710 R 312 Hearing healthcare professional:_________________ Vista N 610 R 312 Vista N 510 R 312 Vista N 910 Rm 312 Vista N 810 Rm 312 Vista N 710 Rm 312 Vista N 610 Rm 312 Vista N 510 Rm 312 Year of introduction: 2016 Vista N 910 R 10 Vista N 610 R 10 Vista N 810 R 10 Vista N 510 R 1
Quick reference Low battery warning Table of contents Battery size 2 beeps every 30 minutes Your hearing aids at a glance............................................................2 10 Warnings............................................................................................7 312 Turning your hearing aids on and off ............................................. 13 13 Changing batteries Vista N R 13 On/Off Putting your hearing aids on your ears..........................................
Your hearing aids at a glance Vista N R 10 BTE hearing aids 1 W ire - connects the speaker unit to your hearing aids 2 2 M icrophone - sound enters your hearing aids through the microphones 3 Push button - switches between listening programs or changes the volume level, depending on your customized fitting 1 4 5 4 Battery door (on & off) - close the door to turn on your hearing aid, open the door all the way to turn off your hearing aid or to change the battery 6 7 5 Dome - holds the wire
Vista N Rm 312 BTE hearing aids 2 Vista N R 312 BTE hearing aids 1 2 3 1 2 4 4 5 5 6 6 7 7 2 1 2 3 1 2 4 4 7 8 4 7 8 5
Warnings Vista N R 13 BTE hearing aids 2 3 1 2 4 5 6 7 2 3 1 2 4 7 8 6 The intended use of hearing aids is to amplify and transmit sound to the ears and hereby compensate for impaired hearing. The hearing aids (specially programmed for each hearing loss) must only be used by the intended person. They should not be used by any other person as they could damage hearing. Hearing aids should only be used as directed by your physician or hearing healthcare professional.
In the unlikely case that any parts remain in the ear canal after the removal of the hearing aid, contact a physician immediately. Remove your hearing aids for CT and MRI scans or for other electromagnetic procedures. Special care should be exercised in wearing hearing aids when maximum sound pressure levels exceed 132 decibels. There may be a risk of impairing your remaining hearing.
head in a different direction or locate the cell phone and move away from it. Too high distortion during dialing or phoning may mean that the phone handset is stressed by the magnet. To avoid any damage, please move the magnet to another place on the telephone receiver. Note to hearing healthcare professional Domes should never be fitted on patients with perforated eardrums, exposed middle ear cavities, or surgically altered ear canals.
Hearing aids with custom shells 1. Hold the custom shell 1. between your thumb and index finger. The opening should be pointing in towards your ear canal with the hearing aid resting above your ear. 2. 2. Carefully insert the custom shell into your ear. The shell should fit into your ear snugly and comfortably. 3. Place the hearing aid over 3. the top of your ear. 12 Turning your hearing aids on and off The battery door acts as an on and off switch. 1. On: Close the battery door 1. fully.
Battery information Low battery warning Two long beeps indicate the hearing aid battery is low. After the low battery warning, sounds may not be as clear. This is normal and can be fixed by changing the batteries. If you can’t hear the low battery warning, your hearing healthcare professional can change its pitch or loudness. If you prefer, it can be turned off entirely.
Caring for batteries • Always discard batteries in a safe and environmentally friendly way. • To prolong battery life, remember to turn your hearing aids off when not in use, especially when asleep. • Remove the batteries and keep the battery door open while hearing aids are not being worn, especially when asleep. This will allow internal moisture to evaporate. 16 Tinnitus masker Tinnitus masker uses broadband noise to provide temporary relief of tinnitus.
Should you develop any side effects while using the tinnitus masker, such as headaches, nausea, dizziness or heart palpitations or experience a decrease in auditory function such as decreased loudness tolerance, worsening of tinnitus, or speech not as clear, you should discontinue use of the device and seek medical attention. The volume of the tinnitus masker can be set to a level which could lead to permanent hearing damage when used for a prolonged period of time.
Operating instructions Program setting Beeps Your hearing aids may come with a push button that allows you to further adjust them. You may also be able to adjust your hearing aids with the use of an optional remote. Program 1 (e.g. automatic program) 1 beep Program 2 (e.g. speech in noise) 2 beeps Program 3 (e.g. easy telephone/ telephone) 3 beeps Push button Program 4 (e.g.
Volume control Program/volume control push button If your push button has been configured as a volume control, either: • Push the button on your right hearing aid to increase the volume, and • Push the button on your left hearing aid to decrease the volume or: • Push the button to step through your volume levels As you change the volume control, your hearing aids will beep.
Volume control Remote control The optional remote control allows you to switch between different listening programs and change your volume settings. Program control Each time you push the button, you will move to a new program. Your hearing aids beep to indicate which program you are in. Program setting Beeps If your remote control has been configured to adjust volume, you can adjust the volume level by pushing the + or – button. As you change the volume, your hearing aids will beep.
Tinnitus masker Wireless synchronization If your hearing healthcare professional has configured both a tinnitus masker program and a volume control, you can adjust the tinnitus masker level while you are in the tinnitus masker program.
Using the telephone Push button Your hearing healthcare professional may have set up a phone program on your hearing aids that you can access using the push button or optional remote control. Easy telephone Your hearing aids may also have a telephone feature, which automatically switches to a dedicated telephone program when a receiver is brought close to one of your hearing aids. You will hear a short melody when you switch to the easy telephone program.
Binaural Phone The Binaural Phone feature allows you to hold a phone to one ear and hear the sound clearly in both ears. No accessories are required. Binaural Phone is available in your hearing aids through: Push button Easy telephone If your hearing aids are configured to work with the wireless uDirect™ or uStream streamers, you might benefit from a Bluetooth® hands-free option. Refer to the uDirect or uStream user guide for more information.
Cleaning your hearing aids Use a soft cloth to clean your hearing aid at the end of each day, and place it in its case with the battery door open to allow moisture to evaporate. Regular cleaning of the microphone ports with the supplied cleaning brush will ensure that your hearing instrument will maintain its sound quality. Your hearing healthcare professional can demonstrate this for you. Ear wax is natural and common.
Accessories The uDirect, uStream, uMic,™ uTV™ and a remote control are optional accessories that may be available for your hearing aids. uDirect 3, uStream and uTV 3 uDirect and uStream are streamers that provide easy, hands-free access to Bluetooth enabled devices, such as mobile phones. They can provide remote control functions to adjust your hearing aids for increased listening comfort. uDirect also has a wired audio jack to plug in devices like MP3 players.
Troubleshooting guide Cause Possible remedy No sound Not turned on Turn on Low/dead battery Replace battery Poor battery contact Consult your hearing healthcare professional Battery upside down Insert battery according to battery symbol inside battery door Custom shells/domes blocked with ear wax Clean custom shells/ domes. See “Cleaning your hearing aids.
Cause Possible remedy Intermittent Cause Not clear, distorted Low battery Replace battery Dirty battery contact Consult your hearing healthcare professional Poorly fitting custom shells/domes Consult your hearing healthcare professional Custom shells/ domes blocked with ear wax Clean custom shells/domes. See “Cleaning your hearing aids.
Cause Possible remedy Weak on the telephone Telephone not positioned properly Move telephone receiver around ear for clearer signal. See “Using the telephone” Hearing aid requires adjustment Consult your hearing healthcare professional For any problems not listed in the guide, contact your hearing healthcare professional. Warning to hearing aid dispensers (to comply with the U.S.
Licensed physicians who specialize in diseases of the ear are often referred to as otolaryngologists, otologists or otorhinolaryngologists. The purpose of medical evaluation is to assure that all medically treatable conditions that may affect hearing are identified and treated before the hearing aid is purchased.
Information and explanation of symbols xxxx With the CE symbol, Unitron confirms that this Unitron product – including accessories – meets the requirements of the Medical Devices Directive 93/42/ EEC as well as the Radio Equipment Directive 2014/53/ EU on radio and telecommunications transmitters. The numbers after the CE symbol correspond to the code of certified institutions that were consulted under the above-mentioned directives.
Compliance information Notice 3 Declaration of conformity Hereby, Unitron Hearing declares that this product meets the requirements of the Medical Device Directive 93/42/EEC and complies with Radio Equipment Directive 2014/53/EU. The full text of the Declarations of Conformity can be obtained from the manufacturer.
Patient feedback Additional notes Record your specific needs or concerns and bring to your first office visit after getting your hearing aids. ____________________________________________ This will help your hearing healthcare professional to address your needs.
Unitron Hearing, a division of National Hearing Services Inc. 20 Beasley Drive, P.O.
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