Moxi Kiss behind-the-ear (BTE) hearing aid guide
Thank you Thank you for choosing Unitron hearing aids. At Unitron, we care deeply about people with hearing loss. We work closely with hearing healthcare professionals to make advanced, purpose-driven solutions available to everyone. Because hearing matters.
Quick reference Changing batteries Table of contents Low battery warning 2 beeps every 30 minutes Plus (+) signs Your hearing aids at a glance...................................................... 2 Warnings..................................................................................... 4 Putting your hearing aids on your ears....................................... 9 Turning your hearing aids on and off ......................................... 11 Battery information.................................
Your hearing aids at a glance 1 W ire - connects the speaker unit to your hearing aids 2 1 2 Microphone - sound enters your hearing aids through the microphones 3 Battery door (on & off) - close the door to turn on your hearing aids, partly open the door to turn off your hearing aids.
Warnings The intended use of hearing aids is to amplify and transmit sound to the ears and hereby compensate for impaired hearing. The hearing aids (specially programmed for each hearing loss) must only be used by the intended person. They should not be used by any other person as they could damage hearing. Hearing aids should only be used as directed by your physician or hearing healthcare professional.
If the magnet falls into your ear, contact your hearing healthcare professional. If the magnet is swallowed, contact your physician immediately. The magnet may affect some medical devices or electronic systems. Always keep the magnet (or the telephone equipped with the magnet) at least 30 cm (12”) away from pacemakers, credit cards, floppy disks or other magnetically sensitive devices. Too high distortion during dialing or phoning may mean that the phone handset is stressed by the magnet.
Note to hearing healthcare professional Domes should never be fitted on patients with perforated eardrums, exposed middle ear cavities, or surgically altered ear canals. In the case of such a condition, we recommend to use a customized ear mold. Labeling The serial number and year of manufacture are located inside the battery door. Putting your hearing aids on your ears Your hearing aids may be color-coded with an indicator that is visible when the battery door is open: red = right ear; blue = left ear.
Hearing aids with custom shells 1. Hold the custom shell between your thumb and index finger. The opening should be pointing in towards your ear canal with the hearing aid resting upwards above your ear. 2. Carefully insert the custom shell into your ear. The shell should fit into your ear snugly and comfortably. 3. Place the hearing aid over the top of your ear. 1. 2. 3.
Battery information To replace the battery, fully open the battery door for access to the battery compartment. Low battery warning Two long beeps indicate the hearing aid battery is low. After the low battery warning, sounds may not be as clear. This is normal and can be fixed by changing the batteries in the hearing aids. If you are not able to hear the low battery warning, your hearing healthcare professional can change its pitch or loudness. If you prefer, it can be turned off entirely.
Caring for batteries Always discard batteries in a safe and environmentally friendly way. To prolong battery life, remember to turn your hearing aids off when not in use, especially when asleep. Remove the batteries and keep the battery door open while hearing aids are not being worn, especially when asleep. This will allow internal moisture to evaporate. Tips for wearing hearing aids for the first time • Start in a quiet room at home first to get • • • • 14 used to the new sound quality.
• Make notes at the back of this booklet, write down difficult situations and describe what any unpleasant noises were like. This information will help your hearing healthcare professional to fine-tune the hearing aids better for your needs. • Involve your family and friends in this familiarization period. For example, ask someone to set the television to a comfortable volume.
Should you develop any side effects while using Unitron’s tinnitus masker, you should discontinue use of the device and seek a medical evaluation. Side effects include headaches, nausea, dizziness, heart palpitations or decrease in auditory function (such as decreased tolerance to loudness, speech not as clear or worsening of tinnitus). The volume of Unitron’s tinnitus masker can be set to a level which could lead to permanent hearing damage when used for a prolonged period of time.
Operating instructions Volume control Your hearing aids can be adjusted with the use of an optional Unitron remote. Remote control The optional remote control allows you to switch between different listening programs and change your volume settings. Program control Each time you push the button, you will move to a new program. Program 1 (e.g. automatic program) Program 2 (e.g. speech in noise) Program 3 (e.g. easy-t/telephone) Program 4 (e.g.
Tinnitus masker If your remote control has been configured to adjust the tinnitus masker, you can adjust the level of the noise when your hearing aids are in the tinnitus masker program. To adjust the noise level: • Push the + button on your remote control to increase the tinnitus masker in both hearing aids • Push the – button on your remote control to decrease the tinnitus masker in both hearing aids As you change the level, your hearing aids will beep. For more information or details, please see page 17.
automatically when the telephone receiver is held to the ear, the magnet for easy-t hearing aids should be attached to the telephone receiver. The magnet is designed to strengthen the magnetic field at the ear piece of hearing aid compatible telephones. To affix the optional magnet: 1. Clean the telephone receiver. 1. Hold the magnet near the “listening end” of your telephone receiver and release it. The magnet will flip to the 2. appropriate side and seek the optimal position on the telephone receiver.
Protecting your hearing aids Cleaning your hearing aids • Open the battery door when not in use. Use a soft cloth to clean your hearing aid at the end of each day, and place it in its case with the battery door open to allow moisture to evaporate. Regular cleaning of the microphone ports with the supplied cleaning brush will ensure that your hearing instrument will maintain its sound quality. Your hearing healthcare professional can demonstrate this for you.
Cleaning your custom shells and domes Clean the domes and shells on the outside daily with a damp cloth. Avoid getting any water in and around the speaker units (microphone shields) and custom shells. Note: The wires, speakers, domes or custom shells should never be rinsed or submerged in water as water drops may block sound or damage the electrical components of the hearing aids.
• uTV is used with a streamer to send sound from your TV directly to your hearing aids. The uTV can also transmit sound from stereo systems, computers and other audio sources. For more information on using the uDirect 3, uStream or uTV, please see the user guide for that accessory. For information on how to get a streamer or uTV accessory, please contact your hearing healthcare professional.
Cause Possible remedy Not loud enough Low volume Cause Possible remedy Intermittent Turn up volume; see hearing healthcare professional for models without a volume control or if problem persists Low battery Replace battery Dirty battery contact Consult your hearing healthcare professional Two long beeps Low battery Replace battery Custom shells/domes not inserted properly See “Putting your hearing aids on your ears.
Cause Possible remedy Cause Possible remedy Weak on the telephone Not clear, distorted Poorly fitting custom shells/domes Consult your hearing healthcare professional Custom shells/domes blocked with ear wax Clean custom shells/ domes. See “Cleaning your hearing aids.
Warning to hearing aid dispensers (to comply with the U.S.
Information and explanation of symbols xxxx The CE symbol is a confirmation by Unitron that this Unitron product meets the requirements of the R&TTE Directive 1999/5/EC on Radio and Telecommunication Terminal Equipment. The numbers after the CE symbol are the numbers of the consulted certified bodies under the above mentioned directives. This symbol indicates that it is important for the user to read and take into account the relevant information in this user guide.
Compliance information Declaration of conformity Unitron hereby declares that this Unitron product meets the requirements of the Medical Devices Directive 93/42/EEC as well as the Radio and Telecommunications Terminal Equipment Directive 1999/5/EC. The full text of the Declaration of Conformity can be obtained from the manufacturer.
Patient feedback Additional notes Record your specific needs or concerns and bring to your first office visit after getting your hearing aids. ___________________________________________ This will help your hearing healthcare professional to address your needs.
Unitron Hearing 20 Beasley Drive, P.O. Box 9017, Kitchener, ON N2G 4X1 Canada Unitron Hearing GmbH Max-Eyth-Straße 20, 70736 Fellbach-Oeffingen, Germany For a listing of Unitron group companies, please visit www.unitron.
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