Vista N in-the-ear (ITE) hearing aid guide
Thank you Thank you for choosing these hearing aids. We care deeply about people with hearing loss. We work closely with hearing healthcare professionals to make advanced, purpose-driven solutions available to everyone. Because hearing matters.
Your hearing aids Hearing healthcare professional:_________________ ____________________________________________ Telephone:_ __________________________________ Model:_______________________________________ Serial number:________________________________ Replacement batteries: Size 10 Size 312 Size 13 Warranty:____________________________________ Program 1 is for: _ _____________________________ Program 2 is for: ______________________________ Program 3 is for: ______________________________ Program 4 is fo
Quick reference Changing batteries Low battery warning Plus (+) signs 2 beeps every 30 minutes Plus (+) signs On/Off Battery size 10 312 On Off Rotary dial v olume control; forward=louder, back=softer Push button switching programs volume control 13
Table of contents Your hearing aids at a glance............................................................2 Warnings............................................................................................4 Putting your hearing aids in your ears..............................................8 Turning your hearing aids on and off .............................................10 Battery information..........................................................................11 Tinnitus masker ..................
Your hearing aids at a glance 1 Microphone - sound enters your hearing aids through the microphones. Microphone shield protects microphones from dirt & debris 2 Push button - switches between listening programs or changes the volume level, depending on your customized fitting.
Full shell Half shell / canal 1 2 3 4 5 1 2 3 4 5 Mini canal directional 1 2 3 4 5 Mini canal omni 1 2 4 3 5 6 CIC (Completely-in-the-canal) IIC (invisible-in-the-canal) 1 1 2 3 5 6 2 3 5 6 3
Warnings 4 The intended use of hearing aids is to amplify and transmit sound to the ears and hereby compensate for impaired hearing. The hearing aids (specially programmed for each hearing loss) must only be used by the intended person. They should not be used by any other person as they could damage hearing. Hearing aids should only be used as directed by your physician or hearing healthcare professional.
In the unlikely case that any parts remain in the ear canal after the removal of the hearing aid, contact a physician immediately. Remove your hearing aids for CT and MRI scans or for other electromagnetic procedures. Special care should be exercised in wearing hearing aids when maximum sound pressure levels exceed 132 decibels. There may be a risk of impairing your remaining hearing.
The magnet may affect some medical devices or electronic systems. Always keep the magnet (or the telephone equipped with the magnet) at least 30 cm (12”) away from pacemakers, credit cards or other magnetically sensitive devices. Too high distortion during dialing or phoning may mean that the phone handset is stressed by the magnet. To avoid any damage, please move the magnet to another place on the telephone receiver.
However, communication devices such as digital cell phones can create interference (a buzzing sound) in hearing aids. If you experience interference from a cell phone being used close by, you can minimize this interference in a number of ways. Switch your hearing aids to another program, turn your head in a different direction or locate the cell phone and move away from it. Labeling The serial number and year of manufacture are located inside the battery door.
Putting your hearing aids in your ears Your hearing aids may be color-coded either on the shell or on a label on the hearing aid: red = right ear; blue = left ear. Inserting your hearing aid 1. 1. Hold the hearing aid between your thumb and index finger with the battery door facing away from your ear. 2. If your hearing aid is a CIC 2. or IIC, insert by holding the hearing aid with the removal handle at the bottom. 3. Gently insert the canal portion of the hearing aid into your ear 3.
Removing your hearing aid 1. 1. If your hearing aid is a CIC or IIC, gently pull on the removal handle. To remove an ITE hearing aid, grasp it with your thumb and index finger. 2. Move your jaw up and down or apply pressure to the back of your ear to help loosen the hearing aid. 2. Note: Do not use the controls or the battery door to remove your hearing aids.
Turning your hearing aids on and off The battery door acts as an on and off switch. 1. On: Close the battery door 1. fully. Note: It may take five seconds before the hearing aid turns on. Your hearing healthcare provider can increase the start up delay if required. 2. Off: Open the battery door to turn off the hearing aid and change the battery. 10 2.
Battery information Low battery warning Two long beeps indicate the hearing aid battery is low. After the low battery warning, sounds may not be as clear. This is normal and can be fixed by changing the batteries. If you can’t hear the low battery warning, your hearing healthcare professional can change its pitch or loudness. If you prefer, it can be turned off entirely.
Replacing the battery Plus (+) signs Plus (+) signs 1. Gently swing out the battery door with your fingernail. 2. Grasp the battery with your thumb and index finger and remove. 3. Insert the new battery into the battery compartment with the plus (+) sign on the battery facing the same way as the plus (+) sign on the side of the battery door. This will ensure that the battery door closes properly. Note: If the battery is inserted incorrectly, the hearing aid will not turn on. 4.
Caring for batteries • Always discard batteries in a safe and environmentally friendly way. • To prolong battery life, remember to turn your hearing aids off when not in use, especially when asleep. • Remove the batteries and keep the battery door open while hearing aids are not being worn, especially when asleep. This will allow internal moisture to evaporate.
Tinnitus masker Tinnitus masker uses broadband noise to provide temporary relief of tinnitus. Tinnitus masker warnings The tinnitus masker is a broadband sound generator. It provides a means of sound enrichment therapy that can be used as part of a personalized tinnitus management program to provide temporary relief from tinnitus.
Should you develop any side effects while using the tinnitus masker, such as headaches, nausea, dizziness or heart palpitations or experience a decrease in auditory function such as decreased loudness tolerance, worsening of tinnitus, or speech not as clear, you should discontinue use of the device and seek medical attention. The volume of the tinnitus masker can be set to a level which could lead to permanent hearing damage when used for a prolonged period of time.
Important information The tinnitus masker generates sounds that are used as part of your personalized temporary tinnitus management program to provide relief from tinnitus. It should always be used as prescribed by a hearing healthcare professional who is familiar with the diagnosis and treatment of tinnitus. Good health practice requires that a person reporting tinnitus have a medical evaluation by a licensed ear physician before using a sound generator.
Operating instructions Your hearing aids may come with two controls that allow you to further adjust them – a rotary dial and a push button. IIC hearing aids may also come with an IIC remote. Rotary dial The rotary dial on your hearing aids can be set up as a volume control.
As you change the volume level, your hearing aids will beep.
Push button The push button on your hearing aids can be either a program control, a volume control or a combination of both. Program control If the push button has been configured as a program control, each time you push the button, you will move to a different hearing aid program. Your hearing aids beep to indicate which program you are in. Program setting Beeps Program 1 (e.g. automatic program) 1 beep Program 2 (e.g. speech in noise) 2 beeps Program 3 (e.g.
Volume control If your push button has been configured as a volume control, either: • Push the button on your right hearing aid to increase the volume, and • Push the button on your left hearing aid to decrease the volume or: • Push the button to step through your volume levels As you change the volume control, your hearing aids will beep.
Program/volume control push button If your hearing healthcare professional has configured one hearing aid to be a program control and the other hearing aid to be a volume control: • Push the button on your right / left hearing aid to access your different programs, and • Push the button on your right / left hearing aid to step through your volume levels 21
Tinnitus masker If your hearing healthcare professional has configured both a tinnitus masker program and a volume control, you can adjust the tinnitus masker level while you are in the tinnitus masker program.
Wireless synchronization If wireless synchronization is enabled, when you change the volume or program settings on one hearing aid, the other one changes as well. Wireless synchronization works for both the push button and the rotary dial. For example, if your push button is configured as a program control and wireless synchronization is enabled, when you push the button on one hearing aid, the program will change on both hearing aids.
Using the telephone Push button Your hearing healthcare professional may have set up a phone program on your hearing aids that you can access using the push button or optional remote control. Easy telephone Your hearing aids may also have a telephone feature, which automatically switches to a dedicated telephone program when a receiver is brought close to one of your hearing aids. You will hear a short melody when you switch to the easy telephone program.
To attach the optional magnet: 1. Clean the telephone receiver. Hold the magnet near the “listening end” of your telephone receiver and release it. The magnet will flip to the appropriate side and seek the optimal position on the telephone receiver. 2. Place the double-sided tape in this optimal position on the telephone receiver. 3. Attach the magnet to the tape. 1. 2. 3.
Binaural Phone The Binaural Phone feature allows you to hold a phone to one ear and hear the sound clearly in both ears. No accessories are required. Binaural Phone is available in your hearing aids through: Push button Easy telephone If your hearing aids are configured to work with the wireless uDirect™ or uStream streamers, you might benefit from a Bluetooth® hands-free option. Refer to the uDirect or uStream user guide for more information.
Protecting your hearing aids • Open the battery door when not in use. • Always remove your hearing aids when • • • • • using hair care products. The hearing aids can become clogged and cease to function properly. Do not wear your hearing aids in the bath or shower or immerse them in water. If your hearing aids do become wet, do not attempt to dry them in an oven or microwave. Do not adjust any controls. Open the battery doors immediately, and allow your hearing aids to dry naturally for 24 hours.
Cleaning your hearing aids Use a soft cloth to clean your hearing aid at the end of each day, and place it in its case with the battery door open to allow moisture to evaporate. Ear wax is natural and common. Ensuring your hearing aids are free of ear wax is an important step in your daily cleaning and maintenance routine. Using the brush that was provided with your hearing aids, clean ear wax from your hearing aids everyday. Never use alcohol to clean your hearing aids.
Accessories The uDirect, uStream, uMic,™ uTV™ and a remote control are optional accessories that may be available for your hearing aids. uDirect 3, uStream and uTV 3 uDirect and uStream are streamers that provide easy, hands-free access to Bluetooth enabled devices, such as mobile phones. They can provide remote control functions to adjust your hearing aids for increased listening comfort. uDirect also has a wired audio jack to plug in devices like MP3 players.
uMic uMic is a personal wireless microphone system that lets you hear conversations better in noisy environments, through either uStream or uDirect. Remote control Your hearing aids may also come with an optional remote control which allows you to switch between different listening programs, and change your volume settings. IIC remote The IIC remote contains a magnet.
keychain The IIC remote contains a housing magnet that functions like a remote control to change the settings of your IIC. IIC remote Your IIC, in combination with IIC remote, can be configured as: Program switch Volume control To use the IIC remote, unscrew the magnet from the keychain housing and hold it inside the ear canal without touching the hearing aid.
Assistive listening devices Listening in public places Telecoils pick up electromagnetic energy and convert it into sound. Your hearing aid’s telecoil option can help you listen in public places equipped with telecoil compatible assistive listening devices such as a loop system. When you see this symbol, a loop system is present and it is compatible with your hearing aid. Please contact your hearing healthcare professional for more information on loop systems.
Troubleshooting guide Cause Possible remedy No sound Not turned on Turn on Low/dead battery Replace battery Poor battery contact Consult your hearing healthcare professional Battery upside down Insert battery plus (+) side up Hearing aids blocked with ear wax See “Cleaning your hearing aids.
Cause Possible remedy Not loud enough Low volume Turn up volume; see hearing healthcare professional for models without a manual volume control or if problem persists Low battery Replace battery Hearing aids not inserted properly See “Putting your hearing aids in your ears.” Remove and reinsert carefully Change in hearing Consult your hearing healthcare professional Hearing aids blocked with ear wax See “Cleaning your hearing aids.
Cause Possible remedy Intermittent Low battery Replace battery Dirty battery contact Consult your hearing healthcare professional Two long beeps Low battery Replace battery Whistling Hearing aids not inserted properly See “Putting your hearing aids in your ears.
Cause Possible remedy Not clear, distorted Poorly fitting hearing aids Consult your hearing healthcare professional Hearing aids blocked with ear wax See “Cleaning your hearing aids.” Consult your hearing healthcare professional Low battery Replace battery Weak on the telephone Low volume Turn up volume Telephone not positioned properly Move telephone receiver around ear for clearer signal.
Warning to hearing aid dispensers (to comply with the U.S.
purchasing a hearing aid. Licensed physicians who specialize in diseases of the ear are often referred to as otolaryngologists, otologists or otorhinolaryngologists. The purpose of medical evaluation is to assure that all medically treatable conditions that may affect hearing are identified and treated before the hearing aid is purchased.
for evaluation and rehabilitation since hearing loss may cause problems in language development and the educational and social growth of a child. An audiologist is qualified by training and experience to assist in the evaluation and rehabilitation of a child with a hearing loss. Cell phone Some hearing aid users have reported a buzzing sound in their hearing aids when they are using cell phones, indicating that the cell phone and hearing aid may not be compatible. According to the ANSI C63.
Information and explanation of symbols xxxx With the CE symbol, Unitron confirms that this Unitron product – including accessories – meets the requirements of the Medical Devices Directive 93/42/ EEC as well as the R&TTE Directive 1999/5/EC on radio and telecommunications transmitters. The numbers after the CE symbol correspond to the code of certified institutions that were consulted under the above-mentioned directives.
This symbol shall be accompanied by the name and the address of the authorised representative in the European Community. This symbol shall be accompanied by the name and the address of the manufacturer (who are placing this device on the market). Operating conditions: This device is designed such that it functions without problems or restrictions if used as intended, unless otherwise noted in these user guides. Transport and storage conditions: Temperature: –20° to +60° Celsius (–4° to +140° Fahrenheit).
Compliance information Declaration of conformity Unitron hereby declares that this Unitron product meets the requirements of the Medical Devices Directive 93/42/EEC as well as the Radio and Telecommunications Terminal Equipment Directive 1999/5/EC. The full text of the Declaration of Conformity can be obtained from the manufacturer.
Notice 3 This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules and ICES-003 of Industry Canada. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This device generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Patient feedback Record your specific needs or concerns and bring to your first office visit after getting your hearing aids. This will help your hearing healthcare professional to address your needs.
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