Quantum™ Behind-the-ear (BTE) hearing aid guide
Thank you Your hearing aids Thank you for choosing Unitron BTE hearing aids. Hearing healthcare professional: _______________ At Unitron, we care deeply about people with hearing loss. We work closely with hearing healthcare professionals to make advanced, purpose-driven solutions available to everyone. Because hearing matters.
Quick reference Changing batteries Table of contents Low battery warning 2 beeps every 30 minutes Your hearing aid at a glance....................................................2 Putting your hearing aids on your ears...................................4 Turning your hearing aids on and off .....................................6 Plus (+) Signs Battery size Battery information .................................................................8 13 Tips for wearing hearing aids for the first time .......
Your hearing aid at a glance 1 Earhook - your custom made earmold attaches to your hearing aid using the earhook 1 2 3 2 Microphone - sound enters your hearing aid via the microphones.
Putting your hearing aids on your ears 3. Place the hearing aid over the top of your ear. 3. Your behind-the-ear (BTE) may be color-coded with a small dot on the battery door: red = right ear; blue = left ear. BTEs with earmolds BTEs with slim tubes 1. Hold the earmold between 1. your thumb and index finger. The opening should be pointing in towards your ear canal with the BTE resting upwards over the top of your ear. 1. Place the hearing aid over the top of your ear.
Turning your hearing aids on and off Your hearing aids have a three-position battery door that acts as an on/off switch and that allows access to the battery compartment. 3. OPEN: Fully open the battery door to access and change the battery. 3. FPO 1. ON: Close the battery door 1. fully. Note: When turning your hearing aid on and off while it is on the ear, grasp the top and bottom of the device with your index finger and thumb. Use your thumb to open and close the battery door.
Battery information Replacing the battery To replace the battery, fully open the battery door for access to the battery compartment. 1. Gently swing out the battery door with your fingernail. 1. Two long beeps indicate the hearing aid battery is low. After the low battery warning, you may experience some reduction in sound quality. This is normal and can be remedied by inserting fresh batteries into the hearing aids. 2. Grasp the battery with your thumb and index finger and remove. 2.
Replacing the battery in hearing aids with a tamper-resistant battery door Caring for batteries FPO Some hearing aids have a tamper-resistant battery door for safety reasons. To replace the battery, open the battery compartment and push the locking piece back inside the hearing aid using the tip of a pen. Always discard batteries in a safe and environmentally friendly way. To prolong battery life, remember to turn your hearing aids off when not in use.
Tips for wearing hearing aids for the first time 1. Start in a quiet room at home first to get used to the new sound quality. Sounds like the ticking of a clock, the humming of the computer, the beep of the microwave or the rustling of clothes or paper may seem loud to you at first, because you have not been hearing them properly for a long time. 2. Read aloud to yourself and learn to correct the volume of your own voice when you are wearing the hearing aids. 3.
Operating instructions Comfort-clarity control Your BTE hearing aid comes with two controls that allow you to further adjust your hearing aid – a lever and a push button. Lever The lever on your hearing aid can be set up as either a volume control or a comfort-clarity control. Volume control If the lever has been configured as a volume control, you can adjust the loudness of your hearing aids. Press up to increase; press down to decrease. As you change the volume level, your hearing aids will beep.
Tamper-resistant cover Some hearing aids are fitted with tamperresistant covers instead of levers to prevent someone from accidentally FPO adjusting the hearing aids. The cover can still be used to make adjustments but it requires using a FPO fingernail or a small tool to push up or down. Your hearing aids beep to indicate which program you are in. Program 1 (e.g. automatic program) 1 beep Program 2 (e.g. speech in noise) 2 beeps Program 3 (e.g. easy-t/telephone) 3 beeps Program 4 (e.g.
Volume control If the push button has been configured as a volume control: • Push the button on your right hearing aid to increase the volume in both hearing aids. • Push the button on your left hearing aid to decrease the volume in both hearing aids.
DuoLink Remote control If DuoLink is enabled, then changing the volume, program or comfort-clarity setting on one hearing aid, will automatically make the change to both hearing aids at the same time. DuoLink works for both the push button and the lever. Your hearing aids may also come with an optional remote control which allows you to switch between different listening programs, and change your volume or comfort-clarity settings.
Using the telephone As telephones do not all work the same, you may experience different results from different phones. You can use many phones by simply holding the receiver to your ear, without the need to change to a dedicated telephone program on your hearing aid. Remember to move the handset slightly up or back to find the position that sounds best to you. Depending on the phone type you use, your hearing healthcare professional might have selected a dedicated phone program on your hearing aids.
2. Hold the magnet near the 2. “listening end” of your telephone receiver and release it. The magnet will flip to the appropriate side and seek the optimal position on the telephone receiver. 3. Place the double-sided tape in this optimal position on the telephone receiver and attach the magnet to the tape. 3. If your hearing aids are configured to work with the wireless uDirect™ neck worn accessory, you might benefit from a Bluetooth® hands free option.
Cleaning your hearing aids Ear wax is natural and common. Ensuring your hearing aids are free of ear wax is an important step in your daily cleaning and maintenance routine. Never use alcohol to clean your hearing aids, earmolds or domes. Do not use sharp tools to dislodge ear wax. Sticking household items into your hearing aids or earmolds can seriously damage them. Earmolds Always ensure earmolds are clean and free of earwax. Do not use alcohol to clean your earmolds.
Slim tubes and domes You should have the slim tubes and domes replaced by your hearing healthcare professional approximately every three to six months or when they become stiff, brittle, or discolored. 4. Remove the dome from the slim tube by pulling gently, before cleaning the slim tube. 5. Using the black cleaning pin provided in the kit, gently insert the cleaning pin where the slim tube attaches to the hearing aid and push the pin all the way through the tube. Clean the domes daily with a damp cloth.
Signature features of your hearing aids Comfort-clarity control Your hearing aids automatically adjust to focus on hearing speech more clearly or providing comfort in noisy situations. Some Quantum hearing aid models provide a control to adjust your comfort-clarity settings. • Adjusting the comfort-clarity control up causes your hearing aids to focus more on speech clarity. • Adjusting the comfort-clarity control down causes your hearing aids to soften background noise, providing more comfort.
• uTV is used with the uDirect to transmit sound from your TV directly to your hearing aids. The uTV can also transmit sound from stereo systems, computers and other audio sources. For more information on using the uDirect or uTV, please see the appropriate guide. For information on how to get a uDirect or uTV accessory, please contact your hearing healthcare professional. Assistive listening devices Listening in public places Telecoils pick up electromagnetic energy and convert it into sound.
Troubleshooting guide Cause No sound Not turned on Turn on Low/dead battery Replace battery Poor battery contact Consult your hearing healthcare professional Battery upside down Insert battery plus (+) side up Earmolds/slim tubes/ domes blocked with ear wax Plugged microphone shield 34 Possible remedy Clean earmolds/ domes. See “Cleaning your hearing aids”. Use cleaning pin to dislodge ear wax in slim tubes. Consult your hearing healthcare professional.
Cause Possible remedy Intermittent Low battery Replace battery Dirty battery contact Consult your hearing healthcare professional Two long beeps Low battery Replace battery Whistling Earmolds/slim tubes/ domes not inserted properly See “Putting your hearing aids on your ears”. Reinsert carefully.
Cause Weak on the telephone Telephone not positioned properly Possible remedy Hearing aid requires adjustment Consult your hearing healthcare professional Move telephone receiver around ear for clearer signal. See “Using the telephone”. For any problems not listed in the guide, contact your hearing healthcare professional. If you do not have a hearing healthcare professional, please contact the nearest office listed on the back page of this booklet.
Remove your hearing aids for CT and MRI scans or for other electromagnetic procedures. Special care should be exercised in wearing hearing aids when maximum sound pressure levels exceed 132 decibels. There may be a risk of impairing your remaining hearing. Speak with your hearing healthcare professional to ensure the maximum output of your hearing aids is suitable for your particular hearing loss.
and lip reading instruction may be required as well. In most cases, infrequent use of hearing aids does not provide full benefit. Once you have become accustomed to your hearing aids, wear your hearing aids everyday all day. Your hearing aids use the most modern components to provide the best possible sound quality in every listening situation. However, communication devices such as digital cell phones can create interference (a buzzing sound) in hearing aids.
Warning to hearing aid dispensers (to comply with the U.S.
evaluation and rehabilitation since hearing loss may cause problems in language development and the educational and social growth of a child. An audiologist who is qualified by training and experience to assist in the evaluation and rehabilitation of a child with hearing loss is recommended.
Notice 3 This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules and ICES-003 of Industry Canada. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This device generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Additional notes Unitron distributors Corporate Office/International 20 Beasley Drive, P.O. Box 9017, Kitchener, ON N2G 4X1 Canada .................................................................................................................. .................................................................................................................. .................................................................................................................. ..................................
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