installation & user guide smart alert system ™ Hear your home
INTRODUCTION Welcome Thank you for choosing Smart Alert™ System. You’ve made a great choice: Smart Alert System provides you with independence and peace of mind around your home, around the clock – even when you’re sleeping. It’s an all-in-one hearing and alerting system that brings together your household alerts with your hearing solution, so you’ll always be aware of important household signals – phone calls, doorbells, smoke alarms and more.
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INTRODUCTION Getting started Pages 7 to 10 System installation and alerting functions Pages 11 to 27 Hearing instrument functions Pages 29 to 34 Troubleshooting guide Pages 35 to 47 3
4 INTRODUCTION Visual guide Doorbell detector System components | page 14 Detects doorbell, transmits signal to remote. Remote then sends an alert to hearing instruments or bed shaker. Telephone detector System components | page 16 Detects incoming calls, transmits signal to remote. Remote then sends an alert to hearing instruments or bed shaker. Smoke detector System Component | page 18 Detects smoke, sounds alarm and transmits signal to remote.
INTRODUCTION Nightstand remote charger System components | page 22 Charges remote and works with bed shaker as primary alert when hearing instruments are not in use. Hearing instrument functions Discreet and advanced hearing instrument control at the touch of a button. See page 29 Bed shaker System components | page 24 Activated by the remote in nightstand charger.
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GETTING STARTED Getting started Pages 7 to 10 What’s in the box How it works page 8 page 9 7
8 GETTING STARTED What’s in the box 1. Smart Alert remote 2. Nightstand remote charger 3. Telephone detector 4. Telephone adaptor 5. Doorbell detector 6. Smoke detector (only with Safety Awareness Package*) 7. Bed shaker 8. Mounting hardware and self-adhesive velcro tape for installation 9. Batteries for detectors, remote, and back-up batteries for charger Your hearing instruments are provided separately and come with their own User Guide. They are an integral part of your Smart Alert System.
GETTING STARTED How it works Smart Alert™ System improves awareness 24 / 7 How it works • Detectors respond to specific household events and transmits identifying signals to the Smart Alert remote • The corresponding LED icon lights up on the Smart Alert remote indicating which event is detected • Smart Alert remote vibrates When your hearing instruments are in use • Smart Alert remote sends beep signals to the hearing instruments • Non-urgent alerts (doorbell, telephone) are heard as a double beep.
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SYSTEM COMPONENTS System installation and alerting functions Pages 11 to 26 Smart Alert™ remote Remote care and cleaning Doorbell detector Telephone detector Smoke detector Nightstand remote charger Bed shaker Customization page 12 page 13 page 14 page 16 page 18 page 22 page 24 page 25 11
SYSTEM COMPONENTS 12 Smart Alert remote ™ What it does Your Smart Alert remote is the communications hub of your system. It acts as a receiver of signals from the detectors, as well as sends signals to your hearing instruments and activates bed shaker. It, itself, is an alerting device: LED lights and vibration make you aware of a detector going off in the household. In addition to alerting functions, your Smart Alert remote contains many of your hearing instrument functions.
SYSTEM COMPONENTS Replacing the battery The battery compartment is located on the back of the remote 1. Remove the remote belt clip. 2. Slide the battery cover open. 3. Grasp the old battery with your thumb and index finger and remove. 4. Insert the new battery into the battery compartment in the correct +/- position, placing the battery’s minus(-) end into the compartment first. 5. Slide the battery cover door closed.
14 SYSTEM COMPONENTS Doorbell detector 1 What it is The Smart Alert doorbell detector detects the sound of your doorbell, and transmits the signal to your remote, which alerts you through the remote’s LED door icon and vibration alerts. The remote also sends beep signals to your hearing instruments or activates your bed shaker (when placed in the nightstand charger). 2 3 4 5 Legend 1. LED Transmission and battery indicator 3. Battery cover 6. Signal switch 4. Microphone 7. Tone switch 2.
SYSTEM COMPONENTS What you need to do: insert batteries, test and install A 1. Open the battery cover (3). Insert supplied 9V battery by connecting the battery contacts and close the battery cover. Max 3cm TIP 2. Press the test button (2). LED light on detector (1) will illuminate, as will green doorbell LED icon on remote, which will also vibrate. A beep alert will sound in your hearing instruments. Press acknowledge button on the remote to stop alerts.
16 SYSTEM COMPONENTS Telephone detector 1 2 What it is The Smart Alert telephone detector recognizes incoming calls and transmits a signal to your remote, which alerts you through the remote’s LED telephone icon and vibration. The remote also sends beep signals to your hearing instruments or activates your bed shaker (when placed in the nightstand charger). 3 4 5 6 9 8 Ext. Trigger 7 Legend 1. Transmission and battery indicator 4. Tone switch 7.
SYSTEM COMPONENTS What you need to do: insert battery, connect adaptor, test and install 1. Open the battery cover (8). Insert supplied 9V battery by connecting the battery contacts and close the battery cover. 2. Press the test button (2). LED (1) on the telephone detector will illuminate, as will yellow LED telephone icon on the remote. The remote will also vibrate. A beep alert will sound in your hearing instruments. Press acknowledge button on the remote to stop alerts.
18 SYSTEM COMPONENTS Smoke detector 1 What it is The Smart Alert smoke detector helps detect smoke and fire in the home. It is mounted on the ceiling, just like an ordinary smoke detector. Should it detect smoke or fire, it will sound an alarm, as well as send a signal to your remote. Your remote’s LED smoke icon will illuminate and the remote will vibrate. The remote will send an urgent beep signal to your hearing instruments and activate your bed shaker (when placed in the nightstand charger).
SYSTEM COMPONENTS What you need to do: Insert battery, test and install 1. Loosen the mounting bracket by pressing the lock with a screwdriver and pushing the smoke detector in the opposite direction. Connect the battery correctly. 2. Press the test button for a few seconds until the alarm sounds and the Smart Alert remote responds. If this occurs, the unit is working properly and ready to install. 3. Attach the mounting bracket on the ceiling with the screws provided.
20 SYSTEM COMPONENTS Placement of smoke detector – follow these guidelines as closely as your home permits: • Place detector near or in place of current smoke alarm/detector, if possible at least 20 in/50 cm from any wall.
SYSTEM COMPONENTS • Replace faulty electric leads and power points • Only use approved electrical appliances in your home • Do not place inflammable objects close to heating devices Make an escape plan Choose the window most suitable for an emergency exit if smoke or fire should block the normal exit. If the window is high above ground, provide a ladder or a rope. Decide on a meeting place outside in case of alarm. Preferably have the bedrooms doors closed at night.
22 SYSTEM COMPONENTS Nightstand remote charger 1 What it is The nightstand remote charger is used to recharge your remote. Place your remote in the charger every night before you go to sleep. This combination will ensure that you continue to receive alerts when you remove your hearing instruments at night. The remote will provide LED icon alerts and will signal the connected bed shaker if any of your Smart Alert detectors should activate during the night. 3 4 5 Legend 1. Retention clip 2.
SYSTEM COMPONENTS What you need to do: plug in, activate and connect bed shaker 1. Connect power plug into the charger and then plug charger into an electrical outlet near your bed. 2. Pull tab to activate the 4 NiMH rechargeable batteries found in the bottom of the charger. 3. Connect bed shaker to charger by inserting the supplied bed shaker connector into indicated output on charger (see page 22 for bed shaker detail). 4. Test the bed shaker and back-up battery function by pressing the “Test” button.
24 SYSTEM COMPONENTS Bed shaker What it is The bed shaker is placed between mattress and box spring of your bed. When connected to the nightstand (with remote placed in charger), it provides a motion alert at night if one of your detectors should go off. This helps ensure that you are made aware of important alerts even when you are sleeping and your hearing instruments are not in use.
CUSTOMIZATION Additional Bellman & Symfon detectors In addition to the detectors that come with your Smart Alert System, Bellman & Symfon offers a wide variety of alerting products, including baby cry monitors, which may be added to your Smart Alert System. Talk to your hearing healthcare professional for more information about customizing the system to meet your needs.
26 CUSTOMIZATION Pairing remote with detectors 1. Ensure all of your detectors are set to the same radio key. Remove the back cover from each detector and locate the radio key by referring to the component diagrams in this guide. 2. Choose any combination of up and down for the keys and repeat it identically for all detectors. 3. Put your remote in pairing mode by holding down the acknowledge button for approximately 6 seconds. The green and yellow LED icons will alternately illuminate.
CUSTOMIZATION Switch # UP DOWN 1 Should remain in down position — — 2 Controls the microphone on doorbell detector. Useful in noisy environments when noise sets off the doorbell detector Microphone OFF Microphone ON 3 Increases sensitivity to the electromagnetic field to better detect electromagnetic doorbells Extra sensitivity Normal sensitivity 4 Controls electromagnetic sensor so that only acoustic doorbell signals can be detected.
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HEARING INSTRUMENT FUNCTIONS Hearing instrument functions Visual guide Accessories Turning remote on and off Scroll wheel, volume control and program change Buttons Hearing instrument functions Pages 29 to 34 page 30 page 30 page 31 page 32 page 33 page 34 29
30 HEARING INSTRUMENT FUNCTIONS Hearing instrument functions In addition to your alerting functions, your Smart Alert remote includes controls for your hearing instruments. It allows you to manage their performance in any situation, to best suit your listening needs. While your hearing instruments do adjust automatically, you may find in some circumstances that your personal adjustments further improve your listening experience.
HEARING INSTRUMENT FUNCTIONS Accessories Your remote can be used with a lanyard so that you can carry the device around your neck or wrist. It also comes with a beltclip.
HEARING INSTRUMENT FUNCTIONS Turning your remote on and off Your remote has a travel-lock – on the left side of the device. This does not affect alerting functions. To turn the remote on, slide the switch into the on or unlocked position . To turn the remote off, slide the switch into the off position . Sliding the switch to the off position will avoid sending unintentional commands to your hearing instruments (while the remote is in your handbag or pocket, for example).
HEARING INSTRUMENT FUNCTIONS Selecting which hearing instrument to adjust At the top of the remote, there is a leftboth-right switch. This switch allows you to select the hearing instruments you want to adjust. Slide the switch to the left position to adjust your left hearing instrument only. The left (blue) indicator light will flash to indicate your left hearing instrument is being adjusted. Slide the switch to the right position to adjust your right hearing instrument only.
34 HEARING INSTRUMENT FUNCTIONS LearnNow™ button Home button The learnNow button teaches your hearing instruments the volume and smartFocus settings you prefer in different listening environments. When you press the learnNow button, your remote sends a command to your hearing instruments to change the pre-programmed volume and smartFocus settings to your new preferred settings.
TROUBLESHOOTING GUIDE Smart Alert™ remote Doorbell detector Telephone detector Bed shaker Smoke detector Warnings Declarations Troubleshooting guide Pages 35 to 47 page 36 page 37 page 39 page 40 page 40 page 42 page 43 35
36 TROUBLESHOOTING GUIDE Smart Alert™ remote – alerting functions PROBLEM The remote control is not working • Not turned on • Low/dead battery • Poor battery contact • Battery upside down Indicator lights flashing rapidly • Low battery Hearing instruments not responding to Smart Alert remote commands • Holding the remote too far away from hearing instruments • Only one side responds to Smart Alert remote The remote does not charge when it is placed in the charger • The remote is not placed correctly in
TROUBLESHOOTING GUIDE Smart Alert™ remote – hearing functions PROBLEM POSSIBLE SOLUTIONS Indicator lights on Smart Alert remote not flashing • Not turned on • Move travel lock to ‘unlock’ position • Low/dead battery • Recharge battery in charging station • Poor battery contact • Consult your hearing healthcare professional • Battery upside down • Insert battery minus (–) side down Indicator lights flashing rapidly • Low battery • Recharge battery Hearing instruments not responding to Smart Aler
38 TROUBLESHOOTING GUIDE Doorbell detector PROBLEM POSSIBLE SOLUTIONS The LED light on doorbell detector lights up yellow when the doorbell detector is activated • Low battery • Replace battery.
TROUBLESHOOTING GUIDE Telephone detector PROBLEM POSSIBLE SOLUTIONS Nothing happens when the telephone detector is activated with the test button • Low battery • Replace battery. Only use 9V alkaline 6LR61 or lithium 6F22 type battery • The remote is not paired with the detector. Follow the instructions to pair The LED lights up yellow when the telephone detector is activated • Low battery • Replace battery.
40 TROUBLESHOOTING GUIDE Bed shaker PROBLEM POSSIBLE SOLUTIONS The bed shaker does not vibrate when a detector is triggered • Remote is not placed in charger • Check that bed shaker is correctly connected to charger and remote is correctly inserted in charger Check that both lights are illuminated on charger • Bed shaker is not connected properly to charger • Ensure charger is connected to power supply and working properly.
TROUBLESHOOTING GUIDE TIP When any of your non-urgent detectors are activated, the LED on the detector will illuminate in green, indicating the battery is in good condition. If the LED illuminates in yellow, the detector’s battery is low and should be changed. On the smoke detector, the red LED light will flash approximately one time per minute when the battery is fully functional. Should the battery become low, the smoke detector will sound an advisory signal about once per minute.
42 WARNINGS Warnings Smart Alert remote should only be used as directed by your hearing healthcare professional. Smart Alert remote uses a low-power, digitally coded inductive transmission to communicate to your hearing instruments. Although unlikely, interference with medical devices such as pacemakers is possible. Interference should not occur with normal use, holding the remote comfortably in the hand, 4 inches (10 centimeters) or more from the body.
DECLARATIONS Declaration of Conformity Labeling Hereby, Unitron declares that Smart Alert System is in compliance with the essential requirements and other relevant provisions of Directive 93/42/EEC. To obtain a copy of the Declaration of Conformity, please contact your local representative from the list of Unitron Distributors. This device complies with part 15 of the FCC rules and with RSS 210 of Industry Canada.
44 DECLARATIONS Guidance and manufacturer’s declaration – electromagnetic emissions The Model Smart Alert remote is intended for use in the electromagnetic environment specified below. The customer or the user of the Model Smart Alert remote should assure that it is used in such an environment. Emission test Compliance Electromagnetic environment – guidance RF emissions Group 2 The Model Smart Alert remote must emit electromagnetic energy in order to perform its intended function.
DECLARATIONS Guidance and manufacturer’s declaration – electromagnetic immunity The Model Smart Alert remote is intended for use in the electromagnetic environment specified below. The customer or the user of the Model Smart Alert remote should assure that it is used in such an environment.
DECLARATIONS 46 Guidance and manufacturer’s declaration – electromagnetic immunity The Model Smart Alert System is intended for use in the electromagnetic environment specified below. The customer or the user of the Model Smart Alert remote should assure that it is used in such an environment.
DECLARATIONS Recommended separation distances between portable and mobile RF communications equipment and the Model Smart™ Alert System The Model Smart Alert remote is intended for use in an electromagnetic environment in which radiated RF Disturbances are controlled.
48 Your Smart Alert™ System The Smart Alert remote is a MEDICAL ELECTRICAL EQUIPMENT and needs special precautions regarding EMC and needs to be put in service according to the EMC information provided. Portable and mobile RF communications equipment can affect MEDICAL ELECTRICAL EQUIPMENT! Warning: The Smart Alert remote should not be used adjacent to or stacked with other equipment. If adjacent or stacked use is necessary, the Smart Alert remote should be observed to verify normal operation.
49 Unitron Distributors Manufacturer Denmark Spain 20 Beasley Drive, P.O. Box 9017, Kitchener, ON N2G 4X1 Canada Nitivej 10, DK-2000 Frederiksberg Australia Daimlerstrasse 22, 70736 Fellbach-Oeffingen, Germany Avenida de la Industria nº13/15, Polígono de Canastell, 03690 Sant Vicent del Raspeig.
Distributor smart alert system ™ Hear your home powered by At Unitron, we care deeply about people with hearing loss. We work closely with hearing healthcare professionals to make advanced, purpose-driven solutions available to everyone. www.unitron.
