Unitron uDirect™ 2 guide Guide Unitron uDirect 2 MC
Thank you Thank you for choosing the Unitron uDirect™ 2. At Unitron, we care deeply about people with hearing loss. We work closely with hearing healthcare professionals to make advanced, purpose-driven solutions available to everyone. Because hearing matters. Merci Merci d’avoir choisi la uDirectMC 2 Unitron avec vos aides auditives Unitron. Chez Unitron, nous sommes profondément dévoués aux personnes concernées par une perte auditive.
Your uDirect 2 Hearing healthcare professional: ________________ ____________________________________________ Telephone: __________________________________ Serial number of uDirect 2: _____________________ Warranty: ___________________________________ Date of purchase: _____________________________
Quick reference Charging uDirect 2 On/Off OFF ON Power indicator Wearing uDirect 2 Solid red - charging Solid green - fully charged Red blink - low battery No light - battery drained Bluetooth pairing 2 sec Blue blink
Votre uDirect 2 Professionnel de l’audition : ____________________ ____________________________________________ Téléphone : __________________________________ Numéro de série de uDirect 2: ___________________ Garantie : ___________________________________ Date d’achat : ________________________________
Référence rapide Alimentation de l’uDirect 2 Marche/Arrêt Arrêt Marche Indicateur d’alimentation Porter le dispositif uDirect 2 Rouge fixe : en charge Vert fixe : chargé Rouge clignotant : batterie faible Aucun voyant allumé : batterie épuisée Appairage uDirect 2/Bluetooth 2 sc Bleu clignotant
Table of contents Your uDirect 2 at a glance ................................................................3 Setting up the power supply ...........................................................5 Charging the uDirect 2 .....................................................................6 Turning the uDirect 2 ON and OFF....................................................7 Battery status information ...............................................................8 uDirect 2 Bluetooth pairing ............
Table des matières Votre uDirect 2 en un coup d’œil ...................................................76 Préparation du chargeur ...............................................................78 Alimentation de l’uDirect 2 ............................................................79 Mise en MARCHE / ARRÊT de uDirect 2 .........................................80 Informations sur l’état de l’accumulateur......................................81 Appairage uDirect 2/Bluetooth .................................
Your uDirect 2 at a glance Buttons a Access ( ) b Volume or SmartFocus* ( ) c Home ( d Connect ( ) e ON/OFF switch ( ) Inputs f Microphone openings g Audio input (3.5 mm jack) h FM input (Europlug) i Charging input (mini-USB) k j l a ) b e f m n Indicators j Audio indicator k Power indicator (power) Neckloop l Neckloop sockets m Neckloop (with antenna) n Neckloop plugs d c g h i *Can be configured by your hearing healthcare professional.
Accessories o, p Universal power supply with mini-USB plug q, r, s, t US, EU, UK, AUS adapter p q r o s t Other optional accessories External lapel microphone “MC1” Short neckloop (51 cm) Unitron uTV 2 (Bluetooth transmitter for TV use) Audio cable, 1.5 m / 5 ft. USB cable, 3 m / 10 ft. Included country adaptors may vary by country.
Setting up the power supply 1. Select the adapter that corresponds to your country. US EU UK AUS 2. 2. Insert the round corner of the adapter to the round corner of the universal power supply until it is 3. completely inserted. 3. Click the tail of the adapter in to lock it into place. Make sure the adapter is securely locked. To remove the power adapter: a. Pull back the tab on the universal power supply and hold. b. Gently pull the adapter upwards to remove it from receptacle. c.
Charging the uDirect 2 Your uDirect 2 has a non-removable rechargeable battery. To charge it: 1. Plug the mini-USB plug into the mini-USB port on the uDirect 2. 2. Plug the power supply into a power outlet. Power indicator Solid red: Charging, typically 90 minutes. Solid green: Battery fully charged. It is safe to leave the uDirect 2 connected to the charger overnight.
Turning the uDirect 2 ON and OFF Slide the power switch ( ) as shown to turn the uDirect 2 ON or OFF. OFF ON Switch the uDirect 2 OFF when not in use or if in storage or during transportation. For operational use switch the uDirect 2 ON.
Battery status information The power indicator shows the following: Green for 2 seconds Switching ON Blink red then solid for 2 seconds Switching OFF Slow blink green Normal operation Short blink red <20% battery left, please charge No blinking just after switching ON Charge for at least 2 hours If the neckloop has been unplugged for more than 2 minutes, the power indicator is only lit as long as a button is pressed.
uDirect 2 Bluetooth pairing 1. Switch ON ( ) the uDirect 2. 2. Press and hold the connect ( ) and volume ( ) buttons simultaneously for 2 seconds until the audio indicator starts to rapidly blink blue. 2 sec 3. Start the pairing process on the Bluetooth® device (e.g., phone) within 1 minute according to the devices user guide and use code “0000” when prompted. 4. After successful pairing, the audio indicator will stop rapidly blinking blue.
Wearing the uDirect 2 correctly Before any phone, music or TV streaming can take place, the uDirect 2 must be switched ON and worn correctly as shown below: 1. Put the neckloop around your neck (easily done by unplugging one neckloop plug). 2. Make sure both plugs are well connected in the neckloop sockets. 3. Switch the uDirect 2 ON. For streaming, the neckloop must always be plugged in. When unplugged, the uDirect 2 will go into sleep mode after two minutes.
Testing sound via the uDirect 2 1. Wear the uDirect 2 correctly and switch it ON. 2. Press and hold the connect ( ) and access ( ) buttons simultaneously for 2 seconds until the audio indicator turns violet. The hearing aids will switch to the streaming mode and you will hear the uDirect 2 sound demo for 30 seconds after the last volume adjustment. Use the volume ( volume. ) buttons to adjust the The sound demo will stop 30 seconds after the last volume adjustment or by pressing any other key.
Make sure the uDirect 2 is charged and switched ON. Make sure you are not on a phone call connected through the uDirect 2. Streaming music via a cable The uDirect 2 must be switched ON and worn correctly around your neck. 1. Insert the audio cable into the headphones socket on your audio player and start the player. 2. Insert the other end of the audio cable into the audio input on your uDirect 2. The audio streaming is automatically activated and the audio indicator will change to orange.
Briefly press the access ( ) button to stop and restart streaming. The programs of your hearing aids cannot be changed via the uDirect 2 access ( ) button when the audio cable is plugged in. uDirect 2 will confirm streaming via cable when activated with either spoken notifications or beeps, according to the uDirect 2 configuration. Streaming music via Bluetooth If you have an audio source equipped with Bluetooth functionality (e.g., MP3 player), you can stream audio wirelessly to your hearing aids.
2. Switch ON the other Bluetooth device. 3. For some Bluetooth devices it may be necessary to press “play” on the device. 4. If the devices were paired and connected correctly, streaming will start automatically and the audio indicator will turn solid blue. Use the access ( ) button to stop and restart Bluetooth streaming. To stop Bluetooth streaming completely, switch the other Bluetooth device OFF or disable its Bluetooth feature.
Watching TV We recommend using the dedicated and optimized uTV 2 for watching TV. It ensures low latency wireless transmission for up to 30 meters (90 ft.), offers a built-in volume control and acts as a charging cradle for the uDirect 2.
Adjusting the volume Press the uDirect 2 volume ( ) buttons to adjust: Press ( ) to increase the volume Press ( ) to decrease the volume Adjusting the volume on the uDirect 2 will have the same effect as adjusting the volume of the hearing aids. You can also change the volume of the streaming audio signal only by using the volume controls of the audio device (e.g., cellular phone, MP3 player, uTV 2).
Using uDirect 2 for phone calls Before you can use your uDirect 2 with your phone, you need to make sure the phone is Bluetooth enabled and complete the pairing and connection procedures. Caller’s voice audible here Your voice Caller’s voice Bluetooth Wireless signal The access ( ) button offers multi-operation functionality: It accepts and ends a phone call.
It pauses and resumes the streaming from an audio device. It operates as a remote control (uDirect 2 must be configured as a remote control by your hearing healthcare professional). Some phones are configured to play key-press tones, SMS announcements and confirmation beeps to the uDirect 2. If this is set: You will hear these tones interrupting any active audio streaming through your hearing aids. Your hearing aids may briefly switch to streaming mode which may be unwanted.
You will hear the caller’s voice through both hearing aids. Use of uDirect 2 during phone calls The Bluetooth range (maximum distance between uDirect 2 and the phone) is 5–10 meters (15–30 ft). Outside this range, the connection will be lost or you will encounter intermittency during a call. When engaged in a phone call, wear the uDirect 2 normally as shown below (figure a). In very noisy environments, you may move the uDirect 2 closer to your mouth (figure b).
Incoming calls The uDirect 2 must be switched ON, paired to the phone and worn correctly. When a call is received on your phone, the uDirect 2 audio indicator will show a solid blue light, and you will hear the ringtone signal through your hearing aids. Different ringtones of the uDirect 2 The phone ringtone depends on the uDirect 2 configuration and your phone capabilities. The ringtone is assigned automatically during the initial phone pairing process and cannot be configured.
The name is taken from your phone’s directory. Please note that this feature must be supported by your phone. Please consult the phone user guide or the phone supplier for more information. The default language setting of a new uDirect 2 is US English. Your hearing healthcare professional may configure the appropriate language setting for proper pronunciation of the names. Your hearing healthcare professional may switch the caller identification off upon your request.
Speak into the uDirect 2, not into the phone, when the call is in progress. For your safety, the hearing aid microphones will remain on at reduced levels during phone calls and audio streaming. Only one phone call at a time is possible. A second ringing phone is ignored while another call is already connected. Making phone calls Make sure the uDirect 2 and your phone are connected through Bluetooth as described on page 51. Use the phone keypad to enter the number and press the phone dialing button.
Using cordless phones (DECT) or older phones with headset profile only If your phone only supports the headset profile (HSP), the connection must be initiated manually for outgoing calls. This often applies to cordless home phones (DECT standard). For these phones, the audio indicator might not blink blue even if the phone is paired. 1. Dial the number you want to dial on your phone, or select it from the phone book. 2. Briefly press the connect ( wait 5 seconds. ) button, then 3.
the previously-active program or audio source (such as the audio jack input). You can also end a call by operating your phone instead of your uDirect 2. Advanced phone options Rejecting a call If you prefer not to answer an incoming call, press and hold the access ( ) button on your uDirect 2 for two seconds until the ringtone stops. Using your phone to reject the call will have the same effect. Pressing the home ( ) button will reject the call and the hearing aids will switch to the startup program.
Your hearing healthcare professional may configure the following additional features on uDirect 2. They will be assigned to a long press (2 seconds) of the access ( ) or the connect ( ) button: Your phone must support these features. Please consult the phone user manual for details. 1. Redial last number A long press of the access ( ) button will redial the last dialed number. 2.
of the connect ( ) button will put the call on hold. The caller stays on the line but there is no audio transfer and the hearing aids switch to the previous hearing program. Use this mode to have a side conversation with a person next to you without transmitting the conversation to the person on the phone. 4. Transfer call While in a phone conversation, a long press of the access ( ) button will transfer the call to the phone. This allows you to hand your phone to another person.
Using the external microphone Use the optional external lapel microphone “MC1” if you wear the uDirect 2 underneath clothing during a phone call. 1. Plug the 3.5mm microphone plug into the audio input of the uDirect 2, disabling the internal uDirect 2 microphones. 2. Use the clip to place the omnidirectional microphone as close to your mouth as possible. 3. Put the neckloop around your neck and switch the uDirect 2 ON. Jackets, etc., will not negatively influence the wireless link to your hearing aids.
Using uDirect 2 as a remote control The remote control functions are not supported by some hearing aid models. The streaming functionality is available for all Unitron wireless hearing aids. Please ask your hearing healthcare professional for more information. Before the remote control functionality can be used, your hearing healthcare professional must enable the remote control.
Make sure the uDirect 2 is switched ON. Volume change/SmartFocus (optional) Press the ( ) volume button on the uDirect 2 to adjust the volume of your hearing aids: Press ( ) to increase loudness Press ( ) to decrease loudness SmartFocus helps you optimize clarity and comfort for different listening situations (optional on selected hearing aids).
Program change Use the access ( ) button to change hearing aid listening programs. Changing hearing aid programs is only possible if no streaming is in progress. Push the home ( ) button to return to the startup hearing aid program and volume levels of your hearing aids. More remote control information: Your hearing aids may beep to confirm that your selection was applied. Both hearing aids are controlled at the same time.
The power indicator is lit as long as you press a uDirect 2 button. Green confirms a good uDirect 2 battery state, red indicates that you need to charge the uDirect 2 battery. 2 minutes after unplugging the neckloop both indicator lights will switch off and the uDirect 2 disconnects Bluetooth to save power.
Using uDirect 2 with FM uDirect 2 can be used together with FM equipment. 1. Place the FM transmitter near the sound source and turn it ON. 2. Turn the FM receiver ON if required. 3. uDirect 2 must be switched ON and worn correctly. 4. Attach your FM receiver to the uDirect 2 via the FM input as shown in the picture. When FM is detected, you will hear the FM notification tone for streaming through your hearing aids. The FM notification tone is similar to a phone ringtone.
Options for handling the FM signal during the FM notification tone: Accept: Briefly press the access ( ) button. Put on hold: Press the access ( ) button for 2 seconds. Ignore the FM notification tone: After 20 seconds the FM will be put on hold automatically. Briefly press the access ( ) button to pause the FM signal during streaming. The FM input that is paused is automatically kept in the background and can be restarted as long as an FM signal is present by briefly pressing the access ( ) button.
The uDirect 2 will play a confirmation sound each time the streaming via FM is activated and the audio indicator will turn orange. The uDirect 2 will send a short alert signal during FM streaming if there is no FM signal for 45 seconds, and then every 15 minutes thereafter. If there is no FM signal for more than 15 minutes, the notification tone restarts as soon as the FM signal is detected again. To deactivate FM completely, unplug the FM receiver from the uDirect 2.
Wearing the uDirect 2 in different ways Standard To benefit from the streamer and remote control functions, we recommend wearing the uDirect 2 around the neck. During calls your voice can only be picked up if the uDirect 2 is not covered by clothes. Handheld remote control To use the uDirect 2 as a remote control only, it can be held and operated in the hand. The neckloop must be removed in this case.
Managing multiple audio inputs to the uDirect 2 When an audio source is connected via the uDirect 2, your hearing aids will automatically switch to special programs. Up to 4 automatic programs can be fine-tuned by your hearing healthcare professional. It is possible to have multiple audio sources connected and in operation with the uDirect 2: • Two Bluetooth devices (e.g., phone and uTV 2) • One audio input (3.
• An FM receiver is inserted and receiving an FM signal • A Bluetooth music source is streaming music or paused • A Bluetooth phone is paired and within reach A phone call always has priority. You will hear the ringing indication even when listening to other audio sources via cable, Bluetooth or FM. If you reject or terminate the call, audio streaming will resume. It is not possible to change hearing aid programs using the access ( ) button as long as any audio source is connected to the uDirect 2.
Selecting from multiple inputs using the uDirect 2 With only one audio source (e.g., from a Bluetooth transmitter), each press of the access ( ) button will pause or resume the audio source. Multiple sound sources Previously-active hearing program can be accessed sequentially by pressing 3.5 mm plug Bluetooth music 1 the access ( ) button. (audio jack) After each press, the FM Bluetooth Europlug music 2 uDirect 2 selects the next connected source in a fixed sequence.
uDirect 2 will announce each active audio source as you go through the sequence with spoken notifications or beeps. Pause streaming To temporarily interrupt streaming, e.g., if someone wants to speak to you in person, briefly press the access ( ) button on the uDirect 2 as many times as needed until you hear the beeps announcing the previously-active acoustic hearing aid program. To resume streaming, briefly press the access ( ) button until your preferred audio source is found.
Streaming interruptions To avoid streaming interruptions, make sure you wear the uDirect 2 with the neckloop around your neck and keep the Bluetooth device within the operating range. Situations where streaming may be interrupted: If the uDirect 2 is too far away from the hearing aids while streaming, e.g., if you are not wearing the neckloop or if you have unplugged the neckloop cable. If the hearing aids are not worn correctly, e.g., if they are not in an upright position.
Resetting your uDirect 2 If, for some reason, the uDirect 2 becomes unresponsive: 1. Slide the uDirect 2 power switch to the ON position. 2. Press and hold the ( ), ( ) and ( ) button simultaneously for 2 seconds. 3. Slide the uDirect 2 power switch to the OFF position. 4. Wait for 5 seconds. The uDirect 2 is now reset and will resume normal operation when switching ON again. After resetting the Bluetooth pairings, the configuration status and the grouping to the hearing aids are kept.
Summary of indicator lights The indicator lights provide helpful information as follows: Power indicator Charging Solid red Charged and full battery Solid green Switching ON Green 2 seconds Switching OFF Red 2 seconds* Battery above 20% Blink green ** <20% battery remaining Short blink red** * When switching the uDirect 2 OFF, the power indicator may blink red first while the uDirect 2 is properly disconnecting all Bluetooth devices.
After unplugging the neckloop the uDirect 2 enters power down mode after 2 minutes and the Power indicator goes off. Only the remote control functions can be used while the neckloop is unplugged. Battery state The color of the power indicator informs you about the uDirect 2 battery state. The green power indicator indicates a battery level > 20%. The red power indicator indicates a battery level < 20%. Less than 1.5 hours streaming remain and the battery should be charged.
Audio indicator The neckloop must be plugged in for any streaming. Plug or FM streaming Solid orange Bluetooth phone or music streaming Solid blue 1 Bluetooth device connected Short blink blue 2 Bluetooth devices connected Double-blink blue Bluetooth pairing Very fast blue blinking Demo sound playing Solid violet The Bluetooth pairing indication will be visible even if the neckloop is not plugged in.
Introduction to Bluetooth What is Bluetooth? Bluetooth provides a way for devices like cellular or cordless phones, laptops and personal computers to communicate wirelessly. Your uDirect 2 supports Bluetooth to allow audio to be wirelessly received from many different audio devices and transmitted to your hearing aids. For example, you can receive phone calls directly to your hearing aids or listen to a TV show via the uTV 2. For further information about Bluetooth, visit www.bluetooth.
Second, the possible applications on a Bluetooth enabled device are defined by “profiles”. The device you wish to use with your uDirect 2 must support the appropriate Bluetooth profiles. These differ depending on what you want to do with your uDirect 2: To receive phone calls your phone must support either the “Head Set” or “Hands Free” profile (HSP/HFP) To listen to stereo music from your phone or PC, it must support the A2DP/“Stereo Headset” profile.
guide or ask your dealer. Bluetooth operating range Your uDirect 2 supports Bluetooth Class 2 operation up to a range of 10 meters (30 ft). When used with the uTV 2 for watching TV, the operation range is up to 30 meters (90 ft). Line-of-sight between your uDirect 2 and other devices is not required. However, the following factors may affect the range achieved: Interference with other devices in the environment may reduce the operating range.
to your hearing aids. If it doesn’t, switch the uDirect 2 OFF and after the red power indicator is off, switch the uDirect 2 back ON. Using a Bluetooth device: pairing and connecting If your device is Bluetooth-enabled and supports the appropriate profiles, it can communicate with the uDirect 2. To enable this communication complete these two simple procedures: 1. Pairing: The pairing procedure allows you to control which Bluetooth devices are permitted to communicate with each other.
blue blinking audio indicator. Most Bluetooth devices perform the connection procedure automatically after pairing. The pairing and the connecting procedures are described on the following pages. Setting up Bluetooth This section describes the pairing and connection procedure for Bluetooth devices. Step-by-step: pairing a Bluetooth-enabled phone It is only necessary to perform the pairing procedure once with each Bluetooth device. The pairing procedure is controlled by your phone.
A maximum of 8 devices can be paired to the uDirect 2. Another pairing will replace the first device that was paired. The uDirect 2 can support (connect) two phones at the same time but only one call at a time is possible. For more information about Bluetooth pairing instructions specific to some of the most popular manufacturers, go to: www.unitron.com 1. Turn ON your uDirect 2 and the phone. Place them next to each other. 2. Locate the connectivity settings in your phone menu.
the audio indicator starts to rapidly blink blue. 2 sec 6. Your uDirect 2 will remain in the pairing mode for two minutes or until pairing is completed. 7. Your phone should present a list of Bluetooth devices discovered. Select “Unitron uDirect 2” from this list. 8. Your phone may then ask you to enter a passcode. If so, enter “0000” (four zeros). Some phones may ask which Bluetooth service you want to enable. Select “Headset” or, if available, “Stereo Headset”. 9.
It may be necessary to redo the pairing if your phone’s firmware was updated. How to connect to a phone Once your phone and uDirect 2 are paired (see Pairing a Bluetooth-enabled phone), the phone needs to be ‘connected’ to your uDirect 2 before it will actually send audio signals to it. This function should also appear in your phone’s Bluetooth menu. 1. Ensure that the uDirect 2 is turned ON and the neckloop is plugged in and worn correctly. 2.
The connection between your uDirect 2 and your phone will be maintained as long as the two devices remain on and are within range of each other. If either device is switched off or moves out of range, you may need to repeat the connection procedure. Some phones may perform the connection procedure automatically after pairing. We recommend selecting “Yes” when prompted to allow this device to connect automatically once the pairing is completed.
pairing may vary for each device. Please refer to the device’s user guide or dealer support if you cannot complete the pairing procedure with the generic steps described below. 1. Turn ON both your uDirect 2 and the other device. 2. Place them next to each other. 3. Set your device into Bluetooth pairing mode. 4. Initiate the pairing process on your uDirect 2 by simultaneously pressing the ( ) and ( ) buttons for 2 seconds until the audio indicator is rapidly blinking blue. 5.
indicated on the uDirect 2 by the audio indicator shortly blinking blue. A double-blink indicates that two devices are connected to uDirect 2. Deleting the pairing of Bluetooth devices If you encounter issues with one of the paired devices, or if a device stops connecting to your uDirect 2, you may consider deleting the pairing of devices to the uDirect 2. 1. Turn ON your uDirect 2. 2. Press and hold the ( ) and ( ) buttons for 10 seconds until the blue rapid blinking audio indicator stops.
Caller identification: spoken caller names The uDirect 2 may be able to tell you the name of the caller. If your phone supports Phone Book Access (PBA) or Phone Book Access Profile (PBAP), the uDirect 2 will try to access information about the caller every time the phone rings. As the phone rings, the displayed information is transferred to the uDirect 2 and spoken through your hearing aids as follows: Mike Office The stored name in your phone’s phonebook. In the example, you will hear “Mike Office”.
the use of different phones. Please consult your phone’s user guide or the phone dealer to check whether this feature is supported by your phone. Some hearing aid models do not support caller identification. Caller identification must be enabled by your hearing healthcare professional. Spoken notifications Spoken notifications inform you about the different operation modes and status of the uDirect 2 using text-to-speech.
switching uDirect 2 ON or OFF, starting or ending charging during streaming, input channel confirmation and FM announcements. Detailed: Additional information about starting or ending charging even if no streaming source is active, external microphone connection, Bluetooth device connect or disconnect and transfer or hold a call. Caller identification is independent of the spoken notifications level. Some hearing aid models do not support spoken notifications.
Troubleshooting guide Most probable cause Remedy During Bluetooth pairing my other device is prompting for a code, what do I have to enter? The pairing code is required for the initial coupling of uDirect 2 with your Bluetooth device (pairing) The uDirect 2 pairing code is “0000” (four zeros) I hear intermittency during audio streaming via uDirect 2 The Bluetooth device is too far away, or worn in a back pocket (body shielding) Do not to exceed the maximum distance and keep Bluetooth devices in front of
Most probable cause Remedy The volume of the music is too loud or too quiet. The volume of phone conversations is not comfortable (too low or too high) Different audio sources have different outputs Reduce the hearing aid volume by pressing the button.
Most probable cause Remedy uDirect 2 can be paired to a maximum of 8 different Bluetooth devices.
Most probable cause Remedy Every time I switch on my phone, the music player starts For some phones this is normal behavior and not initiated by uDirect 2 Some phones can be configured not to start the music player automatically Stop the music player via phone menu after the phone is connected When I get into my car, the uDirect 2 connection to my phone shows unexpected behavior The car Bluetooth system connects to your phone Consider disconnecting the car system from your phone I accepted the incoming p
Most probable cause Remedy The phone is ringing but the audio indicator is NOT solid blue and there is no ringing signal through the hearing aids Bluetooth is disabled in Ensure Bluetooth is enabled the phone according to your phone’s user guide uDirect 2 and your phone are not connected to each other 1. Disable the Bluetooth functionality in your phone and turn it on again 2. Restart uDirect 2 by switching it OFF and then ON. The uDirect 2 Bluetooth functionality will be automatically reactivated 3.
Most probable cause Remedy The phone is ringing, the audio indicator is solid blue but there is no ringing signal through the hearing aids uDirect 2 is out of range Wear uDirect 2 correctly around of the hearing aids your neck with both neckloop plugs firmly plugged in Phone is set to vibrate Enable ring tone on phone If you are already on a phone call, then a second call cannot be recognized Hang up the first phone call, then accept the second call My phone rings but the name of the caller is not being s
Most probable cause Remedy During a phone call the other party reports difficulties hearing me uDirect 2 microphone openings may be covered Make sure the microphone openings are not covered by part of your body, clothing or dirt and debris uDirect 2 may not be worn correctly Do not turn uDirect 2 sideways and make sure the neckloop plugs point towards your mouth as you speak uDirect 2 may rub against clothing Reduce movement while you speak, or consider using the external microphone (optional) The surr
Most probable cause Remedy It may indicate a software problem Unplug any connectors from uDirect 2. Switch uDirect 2 OFF and ON again. Consider resetting uDirect 2 The operating time of your uDirect 2 is reduced substantially The battery typically needs several charging cycles to achieve full performance Charge for at least 3 hours the first time you charge uDirect 2.
Warnings Please read the information on the following pages before using your Unitron uDirect 2. Hazard warnings Keep this device out of reach of children under 3 years. Persons using medical devices such as pacemakers are not permitted to use this device. Do not wear uDirect 2 around the neck while it is connected to any programming equipment. Make sure to always remove both plugs of the neckloop and other cables when using the uDirect 2 as a handheld remote control. Opening the uDirect 2 might damage it.
The uDirect 2 may only be repaired by an authorized service center. Changes or modifications to the device that were not explicitly approved by Unitron are not permitted. The battery may only be replaced by authorized personnel. Dispose of electrical components in accordance with your local regulations. Do not use your uDirect 2 in areas where electronic equipment is prohibited. External devices may only be connected if they have been tested in accordance with corresponding IECXXXXX standards.
When operating machinery, ensure that no parts get caught in the machine. The mini-USB port is to be used for the described purpose only. Caution: electric shock. Do not insert plug alone into electrical outlets. Information on product safety Protect the uDirect 2 from excessive moisture (bathing, swimming), heat (radiator, car dashboard), and direct skin contact when sweating (workout, fitness, sports).
Protect the uDirect 2 from excessive shock and vibration. Do not use excessive force when connecting your uDirect 2 to the different cables. Protect all openings (microphones, antenna, audio, FM and charger) from dirt and debris. Never use a microwave or other heating devices to dry the uDirect 2. Clean the uDirect 2 using a damp cloth. Never use household cleaning products (washing powder, soap, etc.) or alcohol to clean the uDirect 2.
Do not disconnect the neckloop while the uDirect 2 is transmitting signals to your hearing aids. For safety reasons, recharge the uDirect 2 only with chargers supplied by Unitron or with USBcertified chargers >500 mA. Do not connect an USB or audio cable exceeding 3 meters (9ft) in length to the uDirect 2. When the uDirect 2 is not in use, turn it OFF and store it safely.
Your hearing aids and uDirect 2 are given a unique communication code during the fitting. This ensures that the device will not affect hearing aids worn by others. When using an FM transmitter, be aware that radio signals might also be picked up and overheard by other receivers.
Compliance information Declaration of Conformity Hereby Unitron declares that this Unitron product is in compliance with the essential requirements of the Medical Devices Directive 93/42/EEC as well as the Radio and Telecommunications Terminal Equipment Directive 1999/5/EC. The full text of the Declaration of Conformity can be obtained from the manufacturer or the local Unitron representative whose address can be taken from the list on www.unitron.com (worldwide locations).
reasonable protection against harmful interference in a residential installation. This device generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
