uDirect™ Guide
Table of Contents Your Passport™ Hearing Instruments ............................1 Practical Solutions to Everyday Problems ......................2 Getting the Most Out of Your Passport™ Hearing Instruments..................................................................3 Using the Passport™ BTE Guide....................................4 Putting Your Passport™ Hearing Instruments on Your Ears ..............................................................................
Your uDirect Hearing Healthcare Professional: _____________________ _________________________________________________ Telephone: _______________________________________ Model: ___________________________________________ Serial Number of uDirect: ___________________________ Replacement Batteries: One AAA (1.
Practical Solutions to Everyday Problems Congratulations on purchasing your new uDirect and choosing a Unitron Unifi Wireless system. For over 40 years, Unitron has been committed to making life better for people with hearing loss. This means a commitment to developing high-quality hearing solutions that incorporate special features to solve the everyday problems and concerns you have with hearing loss and hearing devices.
What is uDirect? uDirect is the Unifi Wireless System accessory that provides connectivity between your hearing instruments and a world of audio devices: • It can wirelessly receive audio from Bluetoothenabled devices such as mobile phones and personal computers. • Using Bluetooth adapters, it can wirelessly receive audio from devices such as your home stereo and telephone.
Using the uDirect Guide Refer to the table of contents for a complete listing of the topics covered in this guide. The diagrams below identify some of the components on your uDirect. Legend 8 1 Buttons 1 On/Off Button 2 Communication Button 3 Bluetooth Pairing Button 4 Reset Button 2 Inputs 5 Audio input (4.
Getting started Charging the battery Your uDirect has an internal, rechargeable battery. To charge it, plug in the charging cable, then plug the other end of the charging cable into a power outlet. Your uDirect will turn off automatically when a charger is connected. For safety reasons, recharge the battery only with chargers supplied by Unitron. During the charging process, the battery light will turn orange. Once the battery is fully charged, the indicator will turn green.
Operating time Fully charged, your uDirect will operate for approximately 10 – 12 hours in normal use. Battery consumption and the operating time of the uDirect depend greatly on the usage of the device. Heavy use of the audio streaming and Bluetooth functions will reduce the operating time of your uDirect between battery charges. Your uDirect battery can be charged hundreds of times. If the operating time of your uDirect reduces substantially, please contact your hearing healthcare professional.
indicator turn on. Release the On/Off button. Once your uDirect is fully operational, the battery indicator will be colored and flash according to the current battery charge as described above. To turn your uDirect OFF, press and hold the On/Off button for about two seconds until you see the battery indicator turn green. Once you release the On/Off button, the battery indicator will go dark and your uDirect will be OFF.
Checking the connection to your hearing instruments The communication between your uDirect and your hearing instruments needs to be completed by your hearing clinician. To check that your uDirect and your hearing instruments can communicate successfully, briefly press the communication button. If the communicate was successful, you will hear a confirmation beep in your hearing instruments and the streaming indicator light will turn orange for a few seconds.
Introduction to Bluetooth What is Bluetooth? Bluetooth provides a way for devices like mobile telephones, laptops and personal computers to communicate wirelessly. Your uDirect supports Bluetooth to allow audio to be wirelessly received from many different audio devices and transmitted to your hearing instruments. For example, you can receive mobile phone calls directly to your hearing instruments, or listen to music from your PC. For further information about Bluetooth, visit www.bluetooth.
depending on what you want to do with your uDirect: • To receive mobile phone calls your mobile phone must support either the “Handsfree” or “Headset” profile. Many, but not all mobile phones support these Bluetooth profiles. Look for this information in your mobile phone’s user guide. • To listen to stereo music from your mobile phone or PC, it must support the “A2DP” / “Stereo Headset” profile. Fewer devices support this Bluetooth profile. Look for this information in your device’s user guide.
following factors may affect the range achieved: • Interference in the environment may reduce the operating range of Bluetooth. • The Bluetooth device with which you are connecting may support a more limited range than the 10 m supported by the uDirect. If your Bluetooth device moves out of range of your uDirect and has an active audio connection, this connection will be terminated. If the device is then moved back into range of your uDirect, it may or may not resume streaming to your hearing instruments.
them with a password for secure communication. It needs to be completed only once for each device you wish to use with your uDirect. uDirect can simultaneously pair up to 8 devices. The pairing procedure is described in detail for each of the Bluetooth device types in the sections which follow. Once a device is permitted to communicate with the uDirect by the pairing procedure, the connection procedure configures the device to actually output its audio signal over the Bluetooth connection.
procedure with the generic steps described here. To pair your uDirect and mobile phone: 1. Charge and turn ON both your uDirect and mobile phone. Place them next to each other. 2. Find the connectivity settings of your phone. Look for the “Bluetooth” feature in the main menu or one of the submenus such as “Connectivity”. 3. On your mobile phone, ensure that the Bluetooth feature is turned ON. 4.
To connect your uDirect with your mobile phone Once your mobile phone and uDirect are paired, the mobile phone needs to be ‘connected’ to your uDirect before it will actually send audio signals to it. This function should also appear in your mobile phone’s “Bluetooth” menu, usually under a list of “Paired devices”. In that list, highlight your uDirect and select “Connect”. However, as mentioned above, some mobile phones may perform the connection procedure automatically after pairing.
and Bluetooth transmitter. The pairing procedure is controlled by the device with which you are attempting to pair. Such devices vary in the procedure they require for pairing. You should therefore refer to your device’s user guide or dealer support if you cannot complete the pairing procedure with the generic steps described here. 1. Charge and turn ON both your uDirect and Bluetooth transmitter. Place them next to each other. 2.
uDirect by the Bluetooth indicator slowly flashing blue. If this is not the case, refer to the user guide of your Bluetooth transmitter. Pairing and connecting uDirect with a Personal Computer (PC) If you wish to use your uDirect to listen to audio on your PC, you can do so if your PC supports Bluetooth. As described above, it is necessary first to perform the Bluetooth pairing procedure between your uDirect and PC.
uDirect will remain in the pairing mode for two minutes or until the pairing is complete. 5. On the PC, choose to find and add a specific Bluetooth device. 6. Of the devices found, choose uDirect. 7. When the PC prompts for a passcode or PIN, enter “0000” (four zeros). 8. Allow devices to complete the establishment of a trusted link. 9. If prompted on the PC to choose Bluetooth services, you may have several options available. Select the "Stereo Headset" functionality to stream audio in stereo.
After deleting the Bluetooth pairings, none of your Bluetooth devices will work with your uDirect until paired again, because the whole pairing table has been erased. Using your uDirect with your mobile phone Before you can use your uDirect with your mobile phone, you must complete the pairing and connection procedures described in the “Setting up Bluetooth devices” section above.
The other party’s voice is received by your mobile phone, which transmits it to your uDirect. Your uDirect transmits it to your hearing instruments. Your uDirect’s communication button is used to accept, reject and end phone calls as described in the sections below. Some mobile phone support additional features such as voice dialing. Please refer to your mobile phone user guide for information about these features.
small microphone openings on the side of your uDirect. Turning your uDirect sideways is unnecessary and will not increase the sound quality. Moving out of Bluetooth range If your mobile phone leaves the Bluetooth range of your uDirect, the connection will be lost. If this happens during a phone call, the mobile phone will terminate the call, even in cases where the “Automatic reconnection” feature has been enabled on the mobile phone.
mobile phone to the hearing instruments is established. For your safety, the hearing instruments’ microphones will remain ON at reduced level during phone calls. Rejecting incoming calls If you prefer not to answer a call, press and hold the communication button on your uDirect for about two seconds until the Bluetooth indicator turns OFF. Your uDirect will command your mobile phone to reject the call and send a busy signal.
Ending a call To end a phone call via your uDirect, briefly press the communication button. The call will terminate and your hearing instruments will return to the previously active program or audio source (such as the audio jack input). Ending a call by operating your mobile phone instead of your uDirect will have the same effect.
First priority is always given to mobile phone calls: You will hear the ringing indication even when listening to other audio sources via cable, Bluetooth or FM. If you push the communication button to accept the call, streaming is switched to the phone call. If you reject, or terminate the call, audio streaming will resume. If more than one Bluetooth audio source is in range e.g. two Bluetooth stereo devices, uDirect will connect to only the last connected device.
adapter, you can stream audio wirelessly via Bluetooth. In order to use your uDirect with a Bluetooth enabled audio device or transmitter, you must first pair the devices. Please refer to the section “Pairing uDirect with a Bluetooth transmitter” for further details. Connecting via FM system When noise, distance or reverberation is a problem, FM systems greatly improve communication. A wireless FM communication system consists of a transmitter and a receiver.
then sent to your hearing instruments via uDirect. The streaming indicator will light solid orange to indicate FM usage. The FM connection will remain ON for at least 60 seconds even with no signal transmitted to ensure uninterrupted transmission in situations such as lectures. To deactivate FM, turn OFF the attached FM receiver or unplug it. uDirect will automatically activate the default hearing program. For more information about the usage of your FM system, please refer to the respective user guide.
someone wants to speak to you, press the communication button on uDirect. The hearing instruments will switch to normal operation. If connected via audio cable or FM receiver, the streaming indicator flashes yellow while in pause. If connected via Bluetooth, the Bluetooth indicator flashes blue when paused. To resume streaming, press the communication button on uDirect again. In most cases, the streaming pause operation will not pause your audio device.
Streaming interruptions Situations where streaming may be interrupted: • If uDirect is too far away from the hearing instruments while streaming, e.g. if you are not wearing the neckloop or if you have unplugged the neckloop cable. • If the Bluetooth signal is out of range. In those cases, your hearing instruments will lose the audio signal. If this situation continues for more than about 5 seconds, they will automatically switch to the previously-active hearing program.
Indicators Battery indicator Green Orange Red Orange Green Slow flash Medium flash Fast flash Lit solid Lit solid Battery full Battery medium Battery empty Battery charging Battery fully charged (charger attached) Streaming indicator Yellow Lit solid Yellow Medium flash Audio streaming uDirect is streaming audio to the hearing instruments. Audio streaming pause Audio streaming to the hearing instruments is paused. Push the communication button to resume.
Yellow Fast flash (for 3 seconds) No connection uDirect is out of range of the hearing instruments. Bluetooth indicator Blue Blue Blue Blue Blue Fast flash Bluetooth Pairing mode uDirect is in pairing mode for 2 minutes and can be detected by other Bluetooth devices. Slow flash Bluetooth successfully connected At least one device has successfully connected with uDirect. Medium flash Bluetooth Pause Bluetooth transmission is paused.
Error indication All three indicators lit solid Error There may be a software problem. Refer to the Troubleshooting section.
Important information Maintenance and care • Clean uDirect using a damp cloth. Never use household cleaning products (washing powder, soap, etc.) or alcohol to clean the device. • When uDirect is not in use, turn it OFF and store it safely. • Protect uDirect from excessive moisture (bathing, swimming) and heat (radiator, car dashboard). Protect it from excessive shock and vibration. • Protect the microphone openings, connectors for the audio cable, FM receiver and charger from dirt and debris.
have been tested in accordance with corresponding IECXXXXX standards. Important points • The digitally-coded, inductive transmission technology used in this device is extremely reliable and experiences virtually no interference from other devices. It should be noted, however, that when operating the device near a computer terminal or other strong electromagnetic fields, it may be necessary to be at least 60 cm (24”) away to ensure proper operation.
• Your hearing instrument(s) and this device were given a unique communication code during the fitting. This ensures that the device will not affect hearing instruments worn by others. • When using an FM transmitter, be aware that radio signals might also be picked up and overheard by other receivers. • Before using the system in another country, contact your hearing care professional to make sure your radio channels are permitted in that country. • Use only original Unitron accessories.
Troubleshooting Guide MOST PROBABLE CAUSE REMEDY uDirect is no longer recognized by the mobile phone or other Bluetooth device to which it was previously paired. • uDirect can be paired to a maximum of 8 different Bluetooth devices. If the internal memory is full, new pairings will overwrite previous pairings. • Repeat the pairing between uDirect and the Bluetooth device which was overwritten.
MOST PROBABLE CAUSE REMEDY The mobile phone is ringing, the Bluetooth indicator is flashing but there is no ringing indication in the hearing instruments. • Make sure uDirect is within 45 cm • uDirect is out of range of (18”) of the hearing instruments. the hearing instruments. Wear uDirect around your neck. When making phone calls, the other party reports difficulties hearing me.
MOST PROBABLE CAUSE REMEDY uDirect is unresponsive and all three indicators are lit solid. • Unplug any connectors from uDirect, • This may indicate a including the USB charging connector, software problem. and press the reset button. If the problem persists, delete Bluetooth pairings and press the reset button again. If the problem still persists, please contact your hearing healthcare professional. For any problems not listed in the guide, contact your hearing healthcare professional.
Declaration of conformity Unitron Hearing declares under its sole responsibility that uDirect is in conformity with the following standards or other standardizing documents: Radio: EN 300-330 EN 300 328 EMC: EN 60601-1-2 Safety: EN/IEC 60601-1 Implementing the provisions of the MDD 93/42/EEC (Medical Device Directive), R&TTE Directive 1999/5/EC (Radio and Telecommunications Terminal Equipment), EMC Directive 2004/108/EC (Electromagnetic Compatibility) and LVD 2006/95/EC (Low Voltage Directive).
Notices Notice 1 This instrument is certified under: FCC ID: VMY-UDIRECT IC: 2756A-UDIRECT This device complies with Part 15 of the FCC Rules and with RSS-210 of Industry Canada. Operation is subject to the following two conditions: 1) this device may not cause harmful interference, and 2) this device must accept any interference received, including interference that may cause undesired operation.
interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
This instrument is certified under: FCC ID: VMY-UDIRECT IC: 2756A-UDIRECT
Unitron Distributors Corporate Office/International 20 Beasley Drive, P.O. Box 9017, Kitchener, ON N2G 4X1 Canada Australia Level 2, Norwest Quay, 21 Solent Circuit, Baulkham Hills, NSW, NSW 2153 Belgium Baron de Vironlaan, 60 b-1700 Dilbeek Canada 20 Beasley Drive, P.O. Box 9017, Kitchener, ON N2G 4X1 China No.
D i st r i b u to r www.unitron.
