Excursion ® 35828A Congratulations on your selection of the Excursion ® 35828A model from Northwestern Bell Phones. This quality 5.8GHz 2 lines digital speakerphone cordless telephone with Caller ID on Call Waiting and digital answerer, like all Genuine BELL ® products, has been designed to give you many years of continuous service and represents the best value for your money.
IMPORTANT SERVICE INFORMATION Read this manual before attempting to setup or use this instrument. It contains important information regarding safe installation and use. Keep this manual for future reference. Also save the carton, packing and proof of purchase to simplify and accelerate any needed action. If you need assistance or service, call (800) 888-8990 between 8:00a.m. and 4:30p.m. Pacific Standard Time, Monday through Friday. You can also visit our web site at: http://www.nwbphones.
CARTON CONTENTS HANDSET x1 BASE UNIT RECHARGEABLE Ni-MH BATTERY PACK x1 ADAPTER (DC9V, 850mA) USER’S MANUAL WARRANTY CARD BELT CLIP x1 4CONDUCTORS LONG LINE CORD x 2 ACCESSORY ORDER FORM 2
SAVE THESE INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 3 Read and understand all instructions. Keep base unit at least 20cm distance apart from nearby person. Follow all warnings and instructions marked on the product.
SAVE THESE INSTRUCTIONS BATTERY SAFETY INSTRUCTIONS CAUTION: To reduce the risk of fire or injury to persons, read and follow these instructions: 1. Use only the following type and size of handset battery pack: Cordless Telephone Battery Pack: DC3.6V, 850mAh, Ni-MH Battery Pack 2. Do not dispose of the battery in a fire. The cell may explode. Check with local codes for possible special disposal instructions. 3. Do not open or mutilate the battery.
FCC NOTICE The FCC requires that you be advised of certain requirements involving the use of this telephone. 1. This telephone is Hearing Aid Compatible. 2. On the bottom of this equipment is a label that contains, among other information, a product identifier in the form US:AAAEQ##TXXXX. You must, upon request, provide this information to your telephone company. The digits represented by ## in the product identifier indicate the Ringer Equivalency Number (REN) for this equipment.
TABLE OF CONTENTS IMPORTANT SERVICE INFORMATION................................................................................................................................................................1 CARTON CONTENTS..........................................................................................................................................................................................2 IMPORTANT SAFETY INSTRUCTIONS.......................................................................
DESCRIPTION LOCATION OF CONTROLS AND FUNCTION (Figure 1) HANDSET CONTROLS 1. LCD Display: Shows call and line information, phone status, prompts and Phonebook items. 2.
12. Ring Off Button: Press this button during ringing to temporarily disable the ringer, or set both line1 and line2 ringer to off if pressed during Standby mode. Microphone: Used for speaking with callers. Receiver: Allows you to hear calls. Charge Contacts: Used for charging the handset battery. Headset Jack: A jack located on the top of the handset used for connecting your headset to enjoy a hands-free communication. 17. Ring LED Indicator: It blinks during line1 or line2 ringing. 13. 14. 15. 16.
11. Int./Format/Prog. Button: Press this button to page handset or change CID number format on screen, or when you are registering a new handset to the base. 12. Mem./Back: Press this button to go into phonebook mode or to go back to previous menu during menu mode. 13. Mute/Del.: Press this button to temporarily disable the microphone during Talk / Intercom / Conference mode or to delete record/character. 14.
(Figure 3) BELT CLIP INSTRUCTION Remove the belt clip cover and clamp the belt clip to the back of the handset as shown in Figure 4. Belt Clip (Figure 4) CONNECTING THE HEADSET For hands free conversation, a headset (not included) is connected to the headset jack as shown in Figure 5. The handset receiver and microphone are disabled when the headset is connected. Headset Jack Headset Plug (2.5 mm) (Figure 5) Press the L1 or L2 button to answer or place a call of corresponding line using the headset.
POWER INSTALLATION BASE UNIT POWER CONNECTION CAUTION: You must use a Class 2 Power Source 9VDC 850mA. The plug must correctly fit the base unit’s adapter jack. 1. Plug the adapter into a standard AC outlet. 2. Insert the small plug into the adapter jack on the rear of the base as shown in Figure 6.
INITIAL SETUP Before you can use your cordless telephone, the handset must be charged for at least 12 hours. PHONE SETUP OPERATION This unit contains the following special setup options in the setup menu, which is brought up by pressing the MENU button during Standby mode.
RINGER TONE This telephone offers each line 5 ringer tones for user to select. 1. During Standby mode, press MENU button; 2. Press DOWN button until “RINGER TONE” option is pointed by the pointer; 3. Press MENU button; 4. Press UP or DOWN button to select the line1 ringer tone (1-5) you desire; 5. Press MENU button to advance to line2 setting; 6. Press UP or DOWN button to select the line2 ringer tone (1-5) you desire; 7. Press MENU button to save the setting; 8.
1. 2. 3. 4. 5. 6. 7.
3. Press MENU button; 4. Press UP or DOWN button to select the day of week and then press MENU to confirm; 5. Press numeric keypad to enter time in 12hour format; 6. Press UP or DOWN button to select AM/PM; 7. Press MENU button to save the setting; 8. Press BACK button to go back to Standby mode. NOTE: if day/time is not set, the LCD lower row will blink and dual 7segment LED digit will show “CL”, and no day/time stamp for those message(s) recorded during day/time is not set.
CALL STATUS DISPLAY At the LCD lower row, the call duration timer is shown at the left while the volume is shown at the right, the call status of both lines are displayed at the middle of the lower row.
LAST NUMBER REDIAL 1. If you get a busy tone on line1, press L1 button to hang up. 2. Press the L1 button again and listen for a dial tone. 3. Press the REDIAL button. This will automatically redial the last telephone number you called (Redial can store up to 32 digits). 4. When finished with your call, press the L1 button on handset or place the handset on the base/charge cradle (or the L1 button again for base unit case). The L1-IN-USE LED indicator will turn off. PAGING BETWEEN EXTENSIONS 1.
3. During 1extension 2lines conference mode, you establish the intercom with a destination extension using step 1 and 2, after the intercom, either L1 or L2 key will result in transferring the conference call to the destination extension. CONFERENCE WITH TWO LINE 1. During line1 conversation, press the HOLD button to put line1 on hold, then press L2 button to get line2, “H1L2” is shown on the LCD to indicate the call status. Dial your telephone number on line2, and starts your line2 conversation. 2.
FLASH FUNCTION • Used to access custom calling features such as Call Waiting or Three-Way Calling provided by your local phone company. Flash can also be used to restore a dial tone to make a new call. OUT OF RANGE WARNING • The handset and base unit communicate up to a certain maximum range. The distance can be affected by weather, power lines, or even other cordless telephones.
3. 4. Press MENU to confirm editing in the current location. Use the TELEPHONE KEYPAD buttons (0-9) to enter the name by multi-tap input. You can store up to 15 characters. 5. Press MENU button once. 6. Enter the telephone number using the TELEPHONE KEYPAD buttons (0-9). You can store up to 24 digits. 7. Press MENU button to save into current memory location and goes back to Standby mode. NOTE: The above procedure will overwrite current location if it is not empty.
2. 3. 4. Press the UP or DOWN button to find the one you want to delete. Press the DEL button. The unit will prompt you the deletion of the current phonebook entry and the LCD display will show “DELETE RECORD?” Press again the DEL button to delete. The LCD display will show “DELETED!” and return to Standby mode. CALLER ID OPERATION IMPORTANT: Subscription to Caller ID on Call Waiting services from your local phone company is required for using the Caller ID on Call Waiting features of the 35828A.
RECEIVING NEW CALL • When you receive a new call, the call information is stored under CALLER ID List. The “NEW” segment of LCD display will turn on and Red new call(s) LED will blinks slowly if there is unread new call(s) in the caller list (the line1 new call is indicated by the red LED under the L1 button while the line2 new call is indicated by that under L2 button). • When you receive a call, the system displays the caller information sent by the telephone company, called a Call Record.
call was made from a telephone company that does not offer Caller ID services (including international calls). 12:35AM 11/30 L1 BLOCKED CALL “BLOCKED CALL” will be shown when a call is received from a blocked number. For privacy reasons, some states allow callers the option to prevent their telephone data from being displayed on the other party’s Caller ID display. L2 INCOMPLETE DATA Display shows when the Caller ID information was received incorrectly or only part of the data was received.
number of the second caller, press the FLASH button to answer the second caller while putting the first caller on hold. When you have finished, press the FLASH button to continue with your conversation with the first caller.
4. Press 2 digits numeric buttons to select location (01~30 for handset while 01~20 for base unit). 5. Screen will back to Standby mode. NOTE: If you press the FORMAT button to change the display format before saving to phonebook, the final displayed number on screen will be stored to the phonebook location. SELECTIVE DELETING IN THE CALLER LIST 1. Press the UP/DOWN button. 2. Press the UP or DOWN button to scroll to the call record you wish to delete. 3. Press DEL button.
4. To record the line2 OGM, repeat from step1 to 3 but using L2-OGM button to start the line2 OGM recording, the answerer will prompts “Please record mailbox 2 announcement after the tone”. NOTE: Maximum OGM recording time is 30seconds. NOTE: To obtain a better sound quality for locally recorded messages, speak directly into the microphone from a distance of 9 to 12 inches. CHECKING YOUR OUTGOING MESSAGE To check and playback your current outgoing messages. 1.
at the 4th ring in case no new message to listen to. NOTE: The new message(s) in the memory can be taken from either line1 or line2. SETTING REMOTE PIN CODE There is a remote access PIN code, a 3 digits code, which is required for taking remote to the answerer when calling from remote telephone. This PIN code is set on the base unit. Please refer to the TAD PIN SETUP section of the PHONE SETUP OPERATION chapter for setup details. The default PIN code is 777.
1. During Standby mode, press the REMOTE button on handset to enter the remote mode, the LCD shows “ANSWERER REMOTE ACCESS MODE”; 2. You can press ‚ to playback the message as operating the base unit; 3. During playback, press • will goes to beginning of current message and quickly press again will goes to previous message, or press ƒ to goes to next message, or press € to erase current message; 4.
WHEN THE MEMORY IS FULL The answerer can record 13 minutes or 59 messages at most. When memory is full, you will hear the voice prompt “MEMORY IS FULL” if you are trying to record new OGM/MEMO/ ICM or when you enter the line/handset remote mode. You must delete some old messages in order to make room for new messages. IMPROVING CORDLESS RECEPTION Follow these guidelines to improve cordless sound quality: • Select an area to install the 35828A where it is closest to the center of your home or office.
B. TELEPHONE UNIT TROUBLESHOOTING TABLE C.
TECHNICAL INFORMATION This cordless phone uses radio frequencies to allow mobility. There are certain difficulties in using radio frequencies with a cordless telephone. While these are normal, the following could affect the operation of your system. NOISE: Electric pulse noise is present in most homes at one time or another. This noise is most intense during electrical storms. Certain kinds of electric equipment such as light dimmers, fluorescent bulbs, motors, and fans also generate noise pulses.
