Owner’s Manual
Congratulations Dear Kirby Customer, Congratulations on your purchase. You now own a superior, complete home care system designed to help make your home and furnishings look better and last longer. Most importantly, repeated use of your Kirby® Sentria® system will give you the type of clean in-home environment you want and deserve. This use and care manual is designed to help you get the most out of your Sentria home care system and enjoy its numerous benefits and features.
Important Safety Instructions The Sentria™ Model G10D is Listed and Certified by Underwriters Laboratories Inc. to both US and Canadian Standards Association as a double insulated appliance. The Model 2930** and 2950** Carpet Shampoo System, Model 2931** and 2951** Floor Care System, Model 2935** Zippbrush and Model 2932** Turbo Accessory System are also Listed and Certified as Optional Accessories for use with this Kirby® model.
Table of Contents Important Safety Instructions About this Manual Kirby® Micron Magic® HEPA Filtration Part 1 — Getting Started Moving Your System/Handle Tilt Latch Lock/Lifting the System Toe-Touch Control/Adjust the Cleaning Height/Tech Drive® Power Assist Installing/Changing Disposable Filter Bags Bag Support Strap/Mini Em-Tor® Collector/The Belt Lifter Part 2 — Upright & Portable Cleaner Upright Cord Management The Upright Cleaner Straight Suction Cleaner The Portable Cleaner Part 3 — Canister Cleaner &
About This Manual This Owner’s Manual was designed to be easy to read and follow. It has been organized in sections based on the various ways you may use your Kirby® Sentria® system. Within each section, simple step-by-step illustrations will help you easily visualize the steps required to properly operate your Sentria system and its many attachments and optional accessories.
With MicroAllergen Technology Reorder genuine Kirby Micron Magic HEPA filter bags from your local authorized Kirby Distributor. The Carpet and Rug Institute (CRI) has awarded the Kirby home care system its Gold Level seal of approval for meeting the organization's requirements for soil removal, dust containment and appearance retention.
Getting Started PART ONE This section outlines general information you will need as you begin using your Sentria® system. It includes information on: Moving and Carrying Your System Using the Handle Tilt Latch Lock The Toe-Touch Control Adjust the Cleaning Height Using Tech Drive® Power Assist Installing/Changing Disposable Filter Bags Emptying the Mini Em-Tor® Collector Understanding the Belt Lifter MOVING YOUR SYSTEM Your Sentria system is equipped with Tech Drive® power assist.
Getting Started TOE-TOUCH CONTROL The Toe-Touch Control ⑧, ⑨ located over the front wheel, raises and lowers the front of the system, called the Power Nozzle. Step down on the Toe-Touch Control Bottom Pedal ⑨ to raise the front. ❏ ADJUST THE CLEANING HEIGHT Turn the unit on and select the proper cleaning height. Press the Toe-Touch Control Upper Pedal ⑧, as often as necessary, until the unit reaches its lowest setting.
Getting Started THIS SENTRIA® HOME CARE SYSTEM USES KIRBY’S IMPROVED “STYLE F” DISPOSABLE FILTER BAGS. Functional fit • Easy to install To remove a used Disposable Filter Bag. Unzip the Outer Permanent Bag and pull out the Disposable Filter Bag along with the Top Adaptor. Flip up the cardboard tabs that attach the Disposable Filter Bag to the Top Adaptor. Holding the cardboard tabs, pull the cardboard faceplate on the Disposable Bag away from the Top Adaptor. To install a new Disposable Filter Bag.
Getting Started BAG SUPPORT STRAP 4 Check to make sure the Bag Support Strap ④ is connected to the Top Adaptor ⑤. The Bag Support Strap provides the support required for proper operation of the Disposable Filter Bag. If it is not connected, thread the strap through the small hole of the Top Adaptor. Then place the hole in the strap over the stud on the Top Adaptor. Finally, insert the adaptor and new filter bag into the Outer Permanent Bag ① and close the zipper completely for maximum performance.
Getting Started USING THE BELT LIFTER (cont) 1 To use the Belt Lifter, you must first raise the Headlight Hood . ➤ 2 Flip out the handle on the Belt Lifter . Use it to turn the Belt Lifter fully to the left (counter-clockwise) until it stops and the red arrows line up. This stretches the belt and lifts it off the motor shaft. Return the handle on the Belt Lifter to its closed position. If you are using your Sentria® system as a straight suction cleaner, simply lower the Headlight Hood.
Upright & Portable Cleaner PART TWO Your Sentria® home care system is extremely versatile.
Upright & Portable Cleaner THE UPRIGHT CLEANER Before you begin vacuuming, it’s important to have the Power Nozzle adjusted to the proper height setting. This gives you the most efficient cleaning action. The proper height setting can be achieved by doing the following: ➤ 1 Turn the Sentria® system on by pressing the Power Switch. ➤ 2 Press the Toe-Touch Control Upper Pedal ⑧ as often as necessary to lower the nozzle to its lowest setting.
Upright & Portable Cleaner 5 To turn your Sentria® system OFF, press the Toe-Touch Control Bottom Pedal ⑨ all the way down until nozzle is fully raised. Disengage Tech Drive power assist by stepping on the gray “N” side (marked “N” for Neutral) of the Tech Drive N/D Pedal ⑪. Turn the Sentria system OFF by pressing the Power Switch ⑬ and then unplugging. ❏ STRAIGHT SUCTION CLEANER Straight Suction Cleaning allows you to vacuum hard floors, throw rugs and delicate carpets without use of the Brush Roll.
Upright & Portable Cleaner PORTABLE CLEANER SET-UP Besides being a remarkable Upright Cleaner, the Sentria® system can easily be converted into a portable cleaner for mattresses and carpeted stairs. 1 To convert your Sentria system to a Portable Cleaner, make sure the unit is turned OFF, unplugged, and the Tech Drive® pedal is in neutral. Then release the Outer Permanent Bag Top from the Bag Support by pressing the Bag Release Button ⑯ and sliding the bag top off. ➤ 2 Remove the cord from the handle.
Upright & Portable Cleaner CARPETED STAIRS Place your Sentria® system on one of the carpeted steps, while supporting the rear. Turn the unit on after it is in place and make sure the Tech Drive® pedal is in the Neutral position. Roll the cleaner back and forth so that the Brush Roll agitates the carpeting and loosens the dirt. ❏ MATTRESS CLEANING Cleaning mattress surfaces is done the same as carpeted stairs, except that you need to disengage the Brush Roll.
Canister Cleaner & Attachments PART THREE Your Kirby® Sentria® system comes with a wide variety of attachments for added versatility.
Canister Cleaner & Attachments 4 5 At the connector end of the Attachment Hose, you will notice two hooks. Place the hooks over the ends of the Attaching Bar , then push the opening of the hose up against the Sentria® system. ➤ Lock the Attachment Hose Connector in place by turning the Accessory Lock all the way to the right (clockwise). (Accessory Lock will clamp the Attachment Hose to the unit.) Then lower the Headlight Hood.
Canister Cleaner & Attachments SURFACE NOZZLE UNDER LOW FURNITURE/BARE FLOORS The Surface Nozzle should be used on bare floors or for surface cleaning carpets and under low furniture. Rubber wheels on the nozzle allow it to glide silently on the surface of hard floors without scratching and vacuum with maximum power. ❏ DUSTER BRUSH The Duster Brush may be connected to the Attachment Hose or the Extension Tubes to remove dust from any surface, including contoured or irregular surfaces.
Canister Cleaner & Attachments UTILITY TOOL Use to clean carpeting or the floors of cars. ❏ CONTROLLING AIRFLOW WITH THE SUCTION CONTROL GRIP Sometimes when using the attachments, vacuuming drapes or delicate lamp shades, for example, you might wish to control the amount of suction. The Suction Control Grip features a valve to control the amount of suction. Slide the control back and forth until the desired level of suction is reached.
Canister Cleaner & Attachments BLOWER SET-UP (cont) 2 3 4 Raise the Headlight Hood and flip out the handle on the Belt Lifter ⑳. Use it to turn the Belt Lifter all the way to the left (counter-clockwise) until the red arrows line up. ➤ Unlock the Power Nozzle by turning the Accessory Lock all the way to the left (counter-clockwise). The Power Nozzle should tip forward when it is released. Lift nozzle away from the Sentria system.
Canister Cleaner & Attachments USING AS A BLOWER Your Sentria® system may now be used as a blower. By attaching the Inflator/Deflator to the Attachment Hose, you can inflate small toys, small air mattresses or any other low-pressure small inflatable item up to 1 p.s.i. (pounds per square inch of air pressure). ➤ NOTICE Property Damage Risk. The intended use of the Inflator/Deflator is for short durations only. Failure to follow this instruction could cause damage to the unit including overheating.
Canister Cleaner & Attachments USING THE PORTABLE SPRAYER 1 Holding the Portable Sprayer horizontally, aim it toward a sheet of newspaper. Turn the Sentria® system ON and squeeze the Portable Sprayer trigger, spraying your non-flammable solution onto the newspaper to check spray pattern. NOTE: If the Portable Sprayer must be tilted during usage, less solution should be used in the jar. This will help avoid large droplets in the spray.
Canister Cleaner & Attachments CLEANING THE PORTABLE SPRAYER 1 Immediately after use, empty the Portable Sprayer jar and wash with warm soapy water. ➤ 2 The Portable Sprayer dip tube should also be removed and washed. (Make sure to reinstall it after cleaning.) ➤ 3 The spray opening on the front of the Sprayer also pulls out so that the inside of the Sprayer and the nozzle jet can be cleaned. To remove the nozzle jet, press on the two latches on the front of the nozzle jet and pull it out.
Canister Cleaner & Attachments PORTABLE SHAMPOOER SET-UP (cont) 2 Remove the jar from the Portable Sprayer and fill the jar about ¾ full with Kirby® Carpet Shampoo mixture (Mix according to the instructions on the bottle.) USE ONLY KIRBY CARPET SHAMPOO for best results. ➤ 3 Screw the jar tightly on the Portable Sprayer, then attach the Sprayer to the Attachment Hose. Make certain your Sentria® system is set up as a Blower Unit. The Attachment Hose should be connected to the side Air Exhaust Port ⑲.
Optional Accessories PART FOUR Optional Kirby® Accessories greatly enhance the usefulness of your Sentria® system. In this section, we will discuss the following: Using the Carpet Shampoo System Using the Floor Care System Using the Turbo Accessory System Using the Zippbrush CARPET SHAMPOO SYSTEM SET-UP Vacuum thoroughly before shampooing for maximum cleaning. Then, remove the Outer Permanent Bag ① and the Power Nozzle to prepare for shampooing.
Optional Accessories CARPET SHAMPOO SYSTEM SET-UP (cont) 4 5 Press the Toe-Touch Control Bottom Pedal ⑨ all the way down to raise the front of the Sentria® system. ➤ While sliding the Carpet Shampoo System Nozzle/Tray Assembly toward the Sentria® system and over the Motor Shaft , connect the hooks on the bottom rear of the nozzle to the Attaching Bar . ➤ 6 Push the nozzle up against the unit and turn the Accessory Lock to the right (clockwise) to lock the nozzle in place.
Optional Accessories CARPET SHAMPOO SYSTEM SET-UP (cont) 8 Taking care to avoid spilling liquid on the Sentria® system or the floor, place the opening in the bottom front of the Shampoo Tank over the Air Exhaust Port on the unit. Angle the Shampoo Tank outward from the unit until the arrows line up. Next, slide the Shampoo Tank down over the locking pins on the Air Exhaust Port. Rotate the Shampoo Tank toward the unit (clockwise) to lock it in place.
Optional Accessories USING THE CARPET SHAMPOO SYSTEM (cont) As you move the Sentria® system back and forth, foam will be released and the brush will work it into the carpet. NOTE: Suds should be dispensed the full width of the tray when the unit is pulled backward. If not, pull back more slowly or check and clean the Shampoo Tank Filter, if necessary (see page 30). After suds have been on the carpet at least five minutes, pick up the foam by turning the Shampoo Tank to the OFF position.
Optional Accessories CLEANING THE CARPET SHAMPOO SYSTEM (cont) 4 Turn the Accessory Lock to the left (counter-clockwise). The Carpet Shampoo System Nozzle/Tray Assembly will tip forward. Lift the Nozzle/Tray Assembly off the Sentria® system and carry it to the sink. ➤ 5 6 7 Remove the hose from the tray and rinse. ➤ By using the handle, turn the Belt Lifter to the right (clockwise) until the green arrows line up. Pull the tray and nozzle apart. Rinse tray.
Optional Accessories CLEANING THE CARPET SHAMPOO SYSTEM (cont) 8 9 To remove the Shampoo Tank from the Air Exhaust Port , rotate it away from the Sentria® system as far as it will go, then lift it upwards. ➤ Remove and clean the Suds Screen Cap, Cup and Sponge Filter. Rinse out the Shampoo Tank with cold water and replace the Screen Cap, Cup and Sponge Filter. NOTE: The belt should not be stretched for extended periods. Make sure the green arrows on the nozzle line up for storage.
Optional Accessories REPLACING A WORN CARPET SHAMPOO SYSTEM NOZZLE BELT 1 To replace the Carpet Shampoo System Nozzle Belt, push the thumb pads located at each end of the shield and rotate the shield up and away from the brush. ➤ 2 Push down carefully on the ends of the brush with your thumbs. The brush will snap out and the belt can be replaced. Be certain the belt is placed in the center of the brush. NOTE: Use only approved Kirby® belts.
Optional Accessories USING THE KIRBY MIRACLE WAXER® FLOOR POLISHER 1 2 3 To assemble the roller waxer applicator, attach the top half of the roller waxer handle to the bottom half (if not already done). Adjust the upper half until the spring-loaded pin in the lower half is seated in the hole near the bottom of the upper half. ➤ With the wax roller bag facing the hooked end of the long roller handle, push the wax roller over the connector on the bottom of the handle until secure.
Optional Accessories USING THE MIRACLE WAXER® FLOOR POLISHER (cont) 4 To remove the wax roller from the long handle, hold the original wax roller packing bag with the open end facing the roller. Push the wax roller into the packing bag as far as it will go. Avoid touching the wax with your hand. ➤ 5 Grasp both the packing bag and roller firmly and pull them off the long roller waxer handle. To do this, push the roller away from the handle grip toward the bar to compress the retaining spring.
Optional Accessories FLOOR BUFFER SET-UP Your Sentria® system can be used as an effective floor buffer for wood or tile floors. To use the Floor Buffer, you must first insert the Buffer Brush into the Floor Buffer Nozzle. 1 2 Center the belt of the Buffer Brush in the middle area between the tufts of the brush. ➤ Turn the Buffer Nozzle over and slide the ends of the Brush into the slots at each end of the nozzle. The Buffer Brush will only fit the correct way.
Optional Accessories FLOOR BUFFER SET-UP (cont) 6 To engage the drive belt and Buffer Brush, use the handle to turn the Belt Lifter all the way to the right (clockwise) until the green arrows line up. Lower the Headlight Hood . ➤ DO NOT USE Tech Drive® power assist with the Floor Buffer. 7 Place Tech Drive power assist in Neutral by stepping on the gray “N” side (“N” for Neutral) of the Tech Drive N/D Pedal ⑪.
Optional Accessories HARD FLOOR PAD See page 13 for set-up and use of the Hard Floor Pad. ❏ USING THE CARPET FLUFFER Your Kirby® Floor Buffer can also be used as a Carpet Fluffer to reset the nap on a matted-down carpet. 1 Before fluffing the carpet, raise the nozzle all the way up by pushing the Toe-Touch Control Bottom Pedal ⑨ all the way down. 2 Holding onto the handle firmly, start the cleaner by pressing the ON switch. ➤ Place the cleaner on the carpet to be fluffed. Plug in the Power Cord.
Optional Accessories TURBO ACCESSORY SET-UP The Turbo Accessory System can be used for a wide variety of household jobs. It’s a sander, a buffing unit and a scouring unit. TURBO-SANDING 1 2 3 To set up the Turbo Accessory System as a sander, unsnap the Sander Dust Shroud at the rear of the tool and lift off. ➤ Rotate the clamp levers on the side of the Turbo Accessory upwards to open the clamps. ➤ Select the correct grade of sandpaper needed for the job.
Optional Accessories TURBO-SANDING SET-UP (cont) 6 Insert the Attachment Hose into the end of the Turbo Accessory. Grip the Sander at the front and rear and turn the Sentria® system ON. Then press the ON button on the top of the Sander. While applying light pressure, move it over the surface slowly. Allow the Sander to do the work. Don’t force it or lean heavily on it. The tool works best at high speed.
Optional Accessories USING THE ZIPPBRUSH When attached to the Attachment Hose, the Zippbrush can be used for a wide variety of cleaning surfaces, including upholstery, and carpeted steps. It can be used to clean automotive interiors. For optimum results, do not press down heavily on the Zippbrush. Allow the brush to rotate at maximum speed by gently moving it side to side on the surface being cleaned.
Operating/Maintenance Tips PART FIVE Your Kirby® Sentria® system is a highly sophisticated home maintenance system. As with most modern appliances, it requires a modest degree of routine maintenance to keep it operating efficiently. This section of the Owner’s Manual presents tips on operating and maintaining your Sentria system.
Operating/Maintenance Tips CHANGING THE POWER NOZZLE BELT (cont) 4 Slide off the old belt and replace with a new one. ➤ 5 Make sure the Brush Roll Bristle Height Adjustment setting (1, 2, or 3) is the same on both ends as when the brush was removed. See below for discussion of the Brush Roll Bristle Height Adjustment (1, 2, or 3). Place the belt and Brush Roll back into the nozzle. One of the plastic Brush Roll ends is larger than the other, thus the Brush Roll will only fit in the nozzle one way.
Operating/Maintenance Tips ADJUSTING THE BRUSH ROLL HEIGHT FOR MAXIMUM CLEANABILITY The Brush Roll bristles wear away after long periods of use. This reduces cleaning efficiency. However, the ends of the Brush Roll are adjustable, so you can extend the bristles, allowing the brush to work like new again. ➤ 1 2 Remove the Power Nozzle from the Sentria system.
Operating/Maintenance Tips Questions and Answers/Troubleshooting ADJUSTING THE BRUSH ROLL HEIGHT (cont) 4 Place the brush back into the nozzle making sure both plastic Brush Roll ends are set to the same number of notches (1, 2, or 3). Replace the Rug Plate by placing it on the front of the bumper first and then pulling it over the bumper on rear of Power Nozzle . Secure the Rug Plate using the two latches that hold it in place.
Operating/Maintenance Tips Questions and Answers/Troubleshooting Q WHAT IS A DOUBLE-INSULATED MACHINE? (Servicing of double-insulated appliances) A In a double-insulated appliance, two systems of insulation are provided instead of grounding. No grounding means is necessary on a double-insulated appliance, nor should a means for grounding be added to the appliance. A double-insulated appliance is marked with the words “DOUBLE-INSULATED” (U.S.A. and Canada).
Operating/Maintenance Tips Questions and Answers/Troubleshooting Q I SMELL BURNING RUBBER WHEN I USE MY Sentria® SYSTEM WHAT SHOULD I DO? A 1. Check to see if the Brush Roll is turning when the Sentria system is running. If not, then the Brush Roll may be stalled due to threads around the ends. Remove Brush Roll and make sure it rotates freely at both ends. 2. The belt may not be fully engaged (or disengaged). Make sure the green arrows or red arrows on the Belt Lifter ⑳ match up fully. 3.
Operating/Maintenance Tips Questions and Answers/Troubleshooting Q HOW DO I VACUUM MY UPHOLSTERED FURNITURE? A 1.Convert to a canister. (See page 16.) (Do not use Power Nozzle on furniture.) 2. Use the Attachment Hose with or without the following attachments: • the Upholstery Nozzle. • the Crevice Tool with the brush removed. (Use in between seat cushions and in crevices.) • the optional Zippbrush.
Operating/Maintenance Tips Questions and Answers/Troubleshooting Q HOW DO I CLEAN OTHER HOME FURNISHINGS? A Books and Bookcases: 1. Convert to a canister. (See page 16.) 2. Attach the Duster Brush to the end of the Attachment Hose and “dust” the books and bookcase. 3. Other options include using an Extension Tube with the Duster Brush or the Wall & Ceiling Brush to dust the bookcase top. Lampshades and Pictures: 1. Convert to a canister. (See page 16.) 2.
Kirby® Home Care Products From Your Factory Authorized Distributors and Service Centers ALLERGEN CONTROL PRODUCTS MicroAllergen Filter Bags Reduces common household dust, pollen, mites, and other particles. Allergen Control Shampoo Neutralizes dust mite particles. Reduces allergens caused by pollen. Cleans and brightens carpets. Microfiber Cloth Use when dusting. 30 times finer than cotton. Absorbs 4 times its weight in liquid, dirt and grime. Washable.
Kirby® Home Care Products From Your Factory Authorized Distributors and Service Centers HARD SURFACE PRODUCT FAMILY Scuttle® Glass & Surface Cleaner A traditional Kirby favorite; great for hard surfaces such as countertops, appliances as well as windows, mirrors and more. Dries to a streak-free shine. Citrus Scuttle Heavy-duty cleaner for all types of indoor and outdoor surfaces. Great for ovens, grills, machinery and work areas.
Index A About this Manual . . . . . . . . . . . . 4 Accessories . . . . . . . . . . . . . . . . 25 Accessory Lock . . . . . . . . . . . . . 16 Air Intake Guard . . . . . . . . . . . . 20 Attaching Bar . . . . . . . . . . . . . . . 17 Attachments . . . . . . . . . . . . . . . . 16 Attachment Hose. . . . . . . . . 16 Crevice Tool . . . . . . . . . . . . 18 Duster Brush . . . . . . . . . . . . 18 Extension Tubes . . . . . . . . . 17 Inflator/Deflator . . . . . . . . . 21 Suction Control Grip . . . . . .
CE DECLARATION OF CONFORMITY We, Kirby, declare under our sole responsibility that, where applicable, the Kirby Model G10E Vacuum Cleaner is in conformity with the following standards or standardized documents.
Sentria® No.
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Accessories and Attachments No. Part Recommended Uses 30 Kaddy Storage of accessories. 31 Portable Sprayer Attach onto attachment hose with unit in blower mode only to apply water-based, non-flammable liquids. 32 Portable Handle To transform unit from upright to portable position by removing upright handle and inserting portable handle. Aids in cleaning of carpeted stairs and mattress cleaning.
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Consumer Relations Got a Question? Need Assistance? Your local authorized distributorship is available to answer any questions regarding your purchase or the operation of your Sentria® Home Care System. The Kirby Company also has Consumer Relations Specialists available to answer any questions you may have about the Sentria Home Care System or provide you with the name of your nearest Kirby distributor. You can contact USA Consumer Relations by: e-mail consumer@kirbywhq.
For assistance, contact your local Authorized Distributor. U.S.A./Canada Australia Europe Russia South Africa UK The Kirby Company, a division of The Scott Fetzer Co., 1920 West 114th Street, Cleveland, OH 44102, U.S.A. Parts and Supplies: 1-800-437-7170 Consumer Relations: 1-800-494-8586 1800 781 556 00 800 547 292 72 +81080054729272 0800-203-222 0800-328-1247 www.kirby.com imd@kirbywhq.com consumer@kirbywhq.
