Ultimate Ears speaker Bluetooth display name If you connect your speaker to your device through Bluetooth, the display name in your device’s Bluetooth devices list will be either BLAST or MEGABLAST. Once you’ve connected, you can change the name of your speaker from the app. With the speaker connected, open the app and in the top right, tap the gear icon. You can then change the name of your speaker by tapping on the Speaker Name field.
Why do I need to connect to Bluetooth after connecting using WiFi? The Bluetooth and WiFi connections of your Ultimate Ears speakers give you access to different features.
Speaker fails to pair to phone over Bluetooth If your speaker fails to connect to your phone over Bluetooth, try the following: Make sure your speaker is turned on and is discoverable — press and hold the Bluetooth button down for five seconds or until you hear the tone confirming the speaker is in pairing mode. Move your speaker closer to your phone — it might be out of range. Move your speaker and your phone away from other wireless sources — you could be experiencing interference.
then back on again. The app screen may take up to 30 seconds to update and reflect the speaker’s connection status. What to do if the firmware update fails If you’re trying to update your speaker and the update fails, try the following: 1. Make sure you have the latest version of the app — check the Apple App Store or Google Play Store to make sure you have the latest version. 2. Make sure your speaker is connected to WiFi — firmware updates come through WiFi and not over Bluetooth. 3.
1. Go to your phone’s WiFi settings and remove any networks that are connected. 2. Go to your phone’s mobile hotspot setting and turn it Off and then On at least once. 3. Go back to the app and pull down on the WiFi scan screen to refresh the network list. 4. Your mobile hotspot should appear in the network list. If it still doesn’t appear, try repeating steps 3 and 4. Important: When you use your mobile hotspot to connect your speaker, the bandwidth needed for the connection uses your mobile data.
Music streaming over Bluetooth versus WiFi If you are connected to your speaker using Bluetooth, your music is coming from either an app on your device or from local music files you have stored on your device. If your speaker is connected to WiFi, your music can be streamed from a cloud service via Alexa (ex. Amazon Prime Music or iHeartRadio). Your phone is not connected in this case. Understanding IP67 certification and your speaker IP67 is an independent certification for water and particulate ingress.
Turn your Android device off and then back on If your Android device still won’t connect, you should re-pair your device with your speaker. Here’s how: 1. In the Bluetooth menu on your Android device, locate the speaker and tap Unpair. 2. Turn your speaker on. 3. Hold down the Bluetooth button (next to the power button) until you hear a tone or a voice confirmation that the speaker is in pairing mode.
NOTE: The Bluetooth connection button will blink rapidly and you will hear a tone or a voice confirmation from the speaker indicating the speaker is ready for pairing. 5. On your device, go to the Bluetooth menu to scan for devices. 6. Tap your speaker to pair. 41 Can I use my speaker with more than one source device at a time? No. BLAST and MEGABLAST do not support using multiple source devices at the same time.
45 Cleaning your speaker To clean your speaker: 1. Run your speaker under clean water. 2. Use a minimal amount of mild soap to clean the speaker. 3. Rinse off with clean water and air dry. 46 My speaker doesn’t play music If your speaker isn’t playing music, check the following suggestions.
48 Does my speaker come with a charging dock? No. The Ultimate Ears POWER UP charging dock is sold separately from the speaker. POWER UP comes with a charge D-ring that replaces the standard D-ring on the speaker. To charge: 1. Make sure you’ve replaced the standard D-ring with the D-ring that was included with your POWER UP. 2. Connect POWER UP to the micro USB cable and power adapter that was included with your speaker. 3. Center your speaker on POWER UP to start charging.
51 Using your speaker when it’s cold You can use your speaker when it’s cold, but we recommend keeping it out of extremely cold, subzero temperatures. The speaker is similar to your mobile phone. Extreme cold will affect the battery life and performance of your speaker. 52 Using your speaker when it’s hot You can use your speaker when it’s hot, but we recommend keeping it out of direct sunlight on very hot days. The speaker is similar to your mobile phone.
Important: If your speaker has been exposed to chlorine or salt water, rinse with fresh water and air dry completely before charging. USB port and USB cable connector must be completely clean and dry before charging. The USB charging cable is not waterproof.
Power button Blinking red Power button and Bluetooth Pink Bluetooth button Solid white Bluetooth button Blinking white Ready to pair, Charge LED Pulsing white Charging Charge LED Solid white Connected and 10 battery charge Bluetooth button + Power button Solid red Bluetooth + Solid white Power LED Alexa Microphone M Firmware updati (do not turn off spe Power button Pulsing white Alexa VR feedback, “Listening for request” Power button Solid red Low battery Power button Blinkin g re
Charge Pulsing LED white Charge LED Solid white Bluetoo Solid th red button Blueto + Power oth + button Solid white Power LED Charging Connected and 100% battery charge Alexa Microphone Mute 56 Check the battery level of your speaker You can check the battery level of your speaker in the app. 57 Can I connect my speaker using a 3.5mm jack? No. BLAST and MEGABLAST do not have a 3.5mm port.
Pandora Local content/music 59 Does BLAST and MEGABLAST work with other Ultimate Ears speakers? No. BLAST and MEGABLAST will not work with any other speakers. 60 Speaker charge time It should take approximately three hours to fully charge both BLAST and MEGABLAST. 61 Charge your speaker on the Ultimate Ears POWER UP Ultimate Ears POWER UP is a charging dock for MEGABLAST and BLAST and is sold separately.
NOTE: For best results, use the included Ultimate Ears USB cable and power adapter. 2. Plug the power adapter to the wall, connect the USB cable into the power adapter, then connect the micro USB connector to the speaker. 3. A white LED next to the micro USB charging port will illuminate and pulse while the speaker is charging. Once it is fully charged, the LED will be solid white.
1. Make sure your device is connected to your speaker via Bluetooth. 2. Open the your local content/music app and start playing content/music. 66 Playing Apple Music on your speaker Alexa and Spotify: Currently, Spotify is not supported by Alexa in MEGABLAST and BLAST. You can still stream Spotify thru a Bluetooth connection from your mobile device. Apple Music: You need to be connected to your speaker via Bluetooth. Apple Music is not supported over WiFi streaming. 1.
69 Play Spotify on your speaker To play Spotify, you need to be connect to your speaker via Bluetooth. Spotify is not supported over WiFi streaming. 1. Make sure your device is connected to your speaker via Bluetooth. 2. Open the Spotify app and start playing music. 70 Play music on your speaker There are two ways to play music on your speaker, Bluetooth and WiFi. WiFi Alexa Voice Control will only work on WiFi (dedicated network or Hotspot). The following music services can be played via WiFi and Alexa.
To select the speaker you want to control, tap the menu button on the top left (three horizontal lines) to go to the main menu. Your speakers will be listed — just tap the speaker you want to control. 72 Connect multiple speakers to the Ultimate Ears app You can add multiple speakers to the app, but you can only control one speaker at a time. To select the speaker you want to control, tap the menu button on the top left (three horizontal lines) to go to the main menu.
76 If I’m connected Wifi and bluetooth how is the music being streamed? WiFI Alexa Amazon Prime Music Amazon Music Unlimited TuneIn (US, UK and Germany) iHeartRadio (US) Bluetooth – Any music service being played directly from the app. Below are some examples.
78 What happens when I’m out of the range of my WiFi? Your speaker will lose its connection and the stream will stop. You will also hear a tone to indicate you’ve lost the connection. 79 Reconnect to an existing network Your speaker will reconnect to the last WiFi network it connected to. 80 Connect to multiple WiFi networks Your speaker will remember up to four WiFi networks, and will only reconnect to the last one it connected to.
TIP: Some of these parameters may be long. For example, WEP128 has 26 characters. Enter this password carefully, or opt for a security type with a shorter password (ex. WPA has only an 8-character minimum). If your SSID (wireless network name) is hidden, take care when entering this during setup. SSIDs are generally case sensitive and they recognize spaces in the text string. Make sure your router and other network appliances have the latest firmware updates. Try changing wireless channels.
84 How do I change the name of my speaker You can rename your speaker in two different places and in two different ways: From the Ultimate Ears app 1. Go to Speaker Settings (tap the gear icon on the top right of the app home screen). 2. Tap Speaker Name and change the name of your speaker. 3. This will modify the name of your speaker in both Bluetooth settings and on the home screen of the app. This change will not be reflected in the Alexa app. From Amazon Alexa services 1.
87 Can I change the equalizer on my speaker? Equalizer settings are not available on BLAST or MEGABLAST. 88 Get the Ultimate Ears app on the Apple App Store 89 Get the Ultimate Ears app for Android You can get the app for Android in the Google Play Store. Search for Ultimate Ears app. 90 Enable auto-updates for your speaker After the initial update, your speaker will automatically download new software with important bug fixes and new functionality as the it becomes available.
92 Do I need the app to update my speaker? The first time you set up your speaker, the app is required to download the necessary software. After the first update, the speaker will automatically download new software with important bug fixes and new functionality as it becomes available (unless you disable AUTO-UPDATE FIRMWARE from speaker settings). The auto-update feature happens periodically in the background — there’s nothing you need to do.
96 Can I listen to Bluetooth and also have the Alexa microphone muted? Yes, you can mute the microphones or enable Alexa privacy mode while you listen to music over the Bluetooth connection. There are a couple of ways to enable Alexa Privacy mode: Mute from within the Ultimate Ears app 1. Open the Ultimate Ears app. 2. On the homepage, Tap the microphone icon. 3. Tap “OFF” to disable the microphones.
98 Do I need an Amazon account to use my speaker? No, you only need an Amazon account if you want to use Alexa on your speaker. 99 Do I have to say “Alexa” everytime I want her to do something? Yes, “Alexa” is the “wake-word” for Alexa Voice Services (AVS) and needs to be spoken each time you want to make a request. For example, to ask about the weather, you would say: “Alexa, what’s the weather?”. 100 What is AVS? AVS stands for Alexa Voice Services. It’s Amazon’s cloud-based voice assist service.
104 Use Alexa on a WiFi hotspot You can use a mobile hotspot to access Alexa on your BLAST or MEGABLAST speaker. For full details see “Network issues during setup” 105 Why can’t I use Alexa to turn up the volume over Bluetooth when I’m connected Alexa can control the volume on your speaker when you’re using Alexa and listening to content provided by Alexa. If you’re connected and streaming music over Bluetooth, Alexa cannot control the volume. 106 Can I turn my speaker on and off with Alexa? No.
1. On the speaker, press the Volume down “–” and Bluetooth button (small button next to the Power button) simultaneously. 2. You will hear a tone indicating that privacy mode has been enabled and a red light will appear on top of the speaker. 3. Press the same buttons again simultaneously to disable privacy mode. 108 Does Alexa always listen to me? No. When you sign into your Amazon account and accept the Terms and Conditions, BLAST and MEGABLAST will begin listening for the Alexa wake word.
Check the Ultimate Ears app — tap the Gear icon to get to speaker settings and find the Amazon Alexa section. Tap to Sign-in or see what account is associated to your speaker. Check your Alexa app and see if your speaker is online. Ask Alexa — Say “Alexa, whose account is this?” and she will tell you which account is connected.
