Frequently Asked Questions

Frequently asked questions and answers
Q1: What is Bluetooth Version of the earbuds and what kind of codec do the earbuds support ?
A1: It is Bluetooth 5.0, and it supports AAC/SBC.
Q2: Can I use only one earbud at a time?
A2: Yes, both earbuds can be used independently.
Q3: Does the earbuds support mic function.
A3: Yes, it supports that.
Q4: Does the earbuds support Noise Canceling?
A4: It supports ENC noise canceling, which will reduce the environmental noises and enhance
your voice during the calls, but it doesn’t support ANC noise canceling, which means it doesn’t
shield the environmental noises when playing audio.
Q5: Does it support volume control?
A5: Yes, it supports that.
Volume +: Double tap right earbud;
Volume -: Double tap left earbud.
Q6: Is the earbuds case charged via a USB C cable? Is it included?
A6: Yes, the case is charged via a USB C cable, and it is included.
Q8: How long will it take to fully charge the earbuds case?
A8: About 1.5 hours if using the USB C cable, and about 2 hours if using a Qi wireless charger,
which is not included.
Q9: How long will it take to fully charge the earbuds?
A9: About 1.5 hours.
Q10: What kind of wall charger is need for charging the earbuds?
A10: 5V/1A power adapter.
Q11: Can I connect the earbuds with two devices at the same time?
A11: No, you can only connect them with one device at a time.
Q12: What is the difference between the Gaming Mode and Normal Mode?
A12: The Gaming Mode will support 60ms low latency and deliver 3D sounds.