Frequently Asked Questions

Frequently asked questions and answers

Q1: Is this USB 3.0 Ethernet adapter compatible with Nintendo Switch?

A1: Yes, it is compatible with Nintendo Switch.

Q2: Is this USB 3.0 Ethernet adapter compatible with Surface RT and Surface 2?

A2: No, it is not compatible with the ARM-based Windows, including Surface RT and Surface 2.

Q3: Is this USB 3.0 Ethernet adapter plug and play?

A3: It is plug and play only for Chrome OS, Windows 10/8.1/8 , while the driver is needed for

Mac OS /Win7/XP/Vista/Linux.

Q4: How to install the driver?

A4: Firstly, download the driver file, unzip it and choose the correct driver according to the

operating system of your computer; secondly, follow the on-screen instructions to finish the driver

installation; thirdly, reboot your computer after driver installation; and then connect the Ethernet

adapter to your computer and Ethernet.

Q5: Does it support POE?

A5: No, it doesn’t support POE.

Q6: What kind of tool can we use to open the driver files on Mac?

A6: "The Unarchiver" is OK to open the rar. file on Mac.

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Frequently asked questions and answers Q1: Is this USB 3.0 Ethernet adapter compatible with Nintendo Switch? A1: Yes, it is compatible with Nintendo Switch. Q2: Is this USB 3.0 Ethernet adapter compatible with Surface RT and Surface 2? A2: No, it is not compatible with the ARM-based Windows, including Surface RT and Surface 2. Q3: Is this USB 3.0 Ethernet adapter plug and play? A3: It is plug and play only for Chrome OS, Windows 10/8.1/8 , while the driver is needed for Mac OS /Win7/XP/Vista/Linux.