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Frequently Asked Questions

ManualsBrandsUGREEN ManualsComputer Accessories & PeripheralsExternal Hard Drive Enclosure for 3.5 2.5 Inch SATA SSD HDD USB 3.0 to SATA III Hard Drive Case with UASP 12V Power Adapter Compatible with WD Seagate Toshiba Samsung Hitachi PS4 Xbox
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Frequently asked questions and answers
Q1: What is the thickness of the hard drive that this enclosure can support?
A1: It can support 26mm 3.5" hard drives, and 7mm/9.5mm 2.5 "hard drives
Q2: What is the max capacity this enclosure supports?
A2: It supports 16TB theoretically at max, but Win XP 32bit system does not support 2TB above
HDD.
Q3: Does this enclosure support 3.5inch hard drives?
A3: Yes, it does support both 2.5 " and 3.5" hard drives.
Q4: Does this enclosure support UASP?
A4: Yes, it supports UASP, but you need to make sure the device, OS and controller have the
UASP function enabled.
Q5: Does this enclosure support TRIM.
A5: Yes, it supports TRIM.
Q6: Does this enclosure support S.M.A.R.T.
A6: Yes, it supports S.M.A.R.T.
Q7: What is the cable length of this hard drive enclosure?
A7: The USB A to USB B Cable is 3ft.
Q8: Is a driver needed for this hard drive enclosure?
A8: No, it is plug and play.
Q9: Does it support sleeping mode?
A9: Yes, it supports that.
Q10: Can the enclosure be unplugged directly?
A10: Always safely remove your disk before unplugging this product. Otherwise, the data might
be lost.
Q11: What is the max transfer speed for this enclosure?
A11: It is 5Gbps at max if you use the included USB A to B cable.

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