Troubleshooting Guide

1. What can I do if I cannot get any signal via this adapter?

(1) Ensure that the Mini DP interface works properly.

(2) Don’t use the HDMI and VGA ports at the same time.

(3) If possible, test this adapter with another cable and monitor.

(4) Lower the resolution for a try.

2. How can I troubleshoot if the monitor keeps flashing?

(1) Re-plug the device to ensure every part is connected properly.

(2) Test this adapter with another shorter cable.

(3) Lower the resolution for a try.

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Troubleshooting Guide 1. What can I do if I cannot get any signal via this adapter? (1) Ensure that the Mini DP interface works properly. (2) Don’t use the HDMI and VGA ports at the same time. (3) If possible, test this adapter with another cable and monitor. (4) Lower the resolution for a try. 2. How can I troubleshoot if the monitor keeps flashing? (1) Re-plug the device to ensure every part is connected properly. (2) Test this adapter with another shorter cable. (3) Lower the resolution for a try.