Frequently Asked Questions

Table Of Contents

Frequently asked questions and answers

Q1: What is the max power input of the type c port?

A1: It is 18W at max, and it supports 5V/3A, 9V/2A.

Q2: What is the max power output of the USB C port?

A2: It is 20W at max, and it supports 5V/3A, 9V/2.22A, 12V/1.67A.

Q3: What is the max power output of the USB A port?

A3: It is 18W at max, and it supports 5V/3A, 9V/2A, 12V/1.5A.

Q4: Does the USB C port of this 10000mAh power bank support PD and QC fast charging?

A4: Yes, it supports PD/QC/FCP/AFC.

Q5: Does the USB A port of this 10000mAh power bank support QC fast charging??

A5: Yes, it supports QC/FCP/AFC.

Q6: What is the storage temperature of this 10000mAh power bank?

A6: Please keep it in the place that is within -50~122℉.

Q7: How long does it take to fully recharge the power bank?

A7: It takes about 3.3 hours to fully recharge if using a PD power adapter with a USB C to C

cable.

Q8: Does it include any cable and wall charger?

A8: It includes a USB C charging cable but not the wall charger. You need to prepare the wall

charger by yourself.

Q9: Can I take it on a flight?.

A9: Yes, you can take it on a flight, since the total power is 38.5Wh (10000mAh*3.85V), which is

less than the limited 100Wh power.

Q10: How many times can this power bank charge an iPhone 11?

A10: It can charge iPhone 11 for 2.4 times.

Q11: How many times can this power bank charge an iPhone 12?

A11: It can charge iPhone 12 for 2.5 times.

Q12: How long will it take to fully charge an iPhone 11?

A12: About 110min.

Q13: Does it support Nintendo Switch?

A13: Yes, it supports charging for the Nintendo Switch in portable gaming, but it does not support

TV mode.

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Frequently asked questions and answers Q1: What is the max power input of the type c port? A1: It is 18W at max, and it supports 5V/3A, 9V/2A. Q2: What is the max power output of the USB C port? A2: It is 20W at max, and it supports 5V/3A, 9V/2.22A, 12V/1.67A. Q3: What is the max power output of the USB A port? A3: It is 18W at max, and it supports 5V/3A, 9V/2A, 12V/1.5A. Q4: Does the USB C port of this 10000mAh power bank support PD and QC fast charging? A4: Yes, it supports PD/QC/FCP/AFC.
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Q14: How can I check the remaining battery capacity of this power bank? A14: You can check it via the led indicators. 1 LED Blink: < 10% 1 LED: 10%-25% 2 LEDs: 25%-50% 3 LEDs: 50%-75% 4 LEDs: 75%-100% Q15: How can I keep the performance for this power bank? A15: In order to keep the power bank's performance, it is suggested to keep the battery power from 20% to 80%. If you rarely use it, we suggest you fully charge it every 3 months.