Video User Guide IP Camera/NVR Management System Software Release: 3.2 1 Ubiquiti Networks, Inc.
UniFi Video User Guide Table of Contents Table of Contents Chapter 1: Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Supported Products. . . . . . . . . . . . . .
Table of Contents UniFi Video User Guide Appendix B: Standalone Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Using Standalone Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Configuring the Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
UniFi Video User Guide Chapter 1: Installation Overview UniFi® Video is a powerful and flexible, integrated IP video management surveillance system designed to work with Ubiquiti’s UniFi Video Camera product line. UniFi Video has an intuitive, configurable, and feature‑packed user interface with advanced features such as motion detection, auto‑discovery, user-level security, storage management, reporting, and mobile device support.
Chapter 1: Installation 5. If your computer doesn’t have the Java 1.6 software platform (or newer) installed, you will be prompted to install it. Click Install to continue. Click Close when it is finished installing. UniFi Video User Guide UniFi Video Setup Follow these instructions to set up the UniFi Video software for cloud access: 1. Open the Chrome browser application on any computer on the same network as the installed software. 2. Enter https://video.ubnt.com in your browser’s address field.
UniFi Video User Guide 5. The setup wizard will search for the NVR on your network. Chapter 1: Installation 8. The Setup NVR window will appear: a. Enter a name for the NVR. b. Specify your time zone. c. Select I agree to the Terms of Service (click Terms of Service to view the Terms of Service). d. Click Next. 6. If your NVR cannot be found, the wizard displays “Unable to Locate NVR”. Verify that the NVR is connected to your network and click Rescan to try again. 9.
Chapter 1: Installation 11. A list of cameras will be displayed, allowing you to select the cameras to be controlled by the NVR. 12. If you do not want to add cameras at this time: a. Click Skip this Step. b. Go to step 16. 13. To add the camera(s): a. Select each camera you want to add by clicking the check box next to it in the list. b. Click Add Selected Cameras. UniFi Video User Guide 15. When the firmware update is complete, “Setup Complete” will be displayed. Click Go to Live View: 16.
UniFi Video User Guide Chapter 1: Installation Non-Cloud UniFi Video Setup Windows UniFi Video Setup This section describes how to launch and set up UniFi Video using the software installed in “Software Installation” on page 1. 1. If you receive a security warning, click Advanced, and then click Proceed to . Windows Launch Launch includes two steps: 1. Start the UniFi Video service.
Chapter 1: Installation 4. The Setup Cameras window will appear. Enter a password (twice to confirm) to be used to manage your cameras. 5. A list of cameras will be displayed, allowing you to select the cameras to be controlled by the NVR. UniFi Video User Guide 8. Wait while the firmware for the selected camera(s) is updated. 9. When the firmware update is complete, “Setup Complete” is displayed.
UniFi Video User Guide Chapter 1: Installation Enabling Cloud Access from Existing Installations If you have upgraded to UniFi Video version 3.2 from an older version, follow these instructions to enable cloud access to your UniFi Video Management system: 1. Launch the UniFi Video Management software, as described in “Launching UniFi Video” on page 4. 2. Click Settings to open the Settings page. 3. Click Connect to My Ubiquiti Account.
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UniFi Video User Guide Chapter 2: Cameras Chapter 2: Cameras Once you’ve finished adding the unmanaged cameras, click Managed to return to the Managed cameras view. On the Cameras page, you have the option to view all cameras (default), a selected group of cameras, or a single camera, depending on your search criteria. The Search option will narrow down the list of cameras displayed as you type characters into the Search text field, eliminating the ones that don’t match your search criteria.
Chapter 2: Cameras Live Feed Click selected camera. UniFi Video User Guide LIVE FEED to view a live feed of the Hide Details Click to hide the camera details. Click it again to reveal the camera details. Exit Camera Detail Click Details window. to close and exit the Camera Live Stream Click the image thumbnail in the upper-right corner to display the live stream window of the selected camera.
UniFi Video User Guide • AE Mode Choose AE (Auto Exposure) mode for the live view images by selecting Normal, Anti-Flicker for 60 Hz light, or Anti‑Flicker for 50 Hz light from the drop-down menu. The default is Normal. Chapter 2: Cameras Video Resolution Resolution in this section refers to video output quality expressed in total pixels: image length (horizontal) x image height (vertical).
Chapter 2: Cameras Timestamp Overlay Click to enable or disable the timestamp from appearing on the live video feed. Watermark Click to enable or disable the visibility of the watermark on the live video feed of the selected camera. RTSP Service RTSP (Real Time Streaming Protocol) is a network protocol designed for facilitating the playback of media files. High Enable RTSP Service Click to enable the RTSP Service and display the RTSP URL for the selected camera. The default setting is OFF.
UniFi Video User Guide Chapter 2: Cameras Seconds To Record Before Enter the number of seconds you want UniFi Video to record before the triggering motion occurs on the selected camera. Click to refresh the camera image that appears in the zone preview. Use this button to delete the current zone. Click an area of the camera feed to define another zone after deleting the existing zone.
Chapter 2: Cameras UniFi Video User Guide Manage Configuration Host Displays the local IP address configured for the camera you are currently viewing. Alias Displays the device name configured for the live feed window for each camera. This is different from the name described for “On Screen Display” on page 11. Unmanage Click Unmanage if you no longer want to manage the selected camera.
UniFi Video User Guide Chapter 3: Map Chapter 3: Map 2. Enter a map name in the Enter new map name field and click Image Map. The Map page allows you to upload custom map images of your site or floor plan, including aerial locations from Google Maps™ for a visual representation of your camera layout. The map also indicates if motion has been detected on a camera. The color of each camera’s field of view varies from red (motion currently detected) to green (no recent motion).
Chapter 3: Map UniFi Video User Guide 6. Click the button in the upper right corner to bring up a list of cameras for placement. Drag the camera from the Cameras list on the right to the appropriate location on the map. The camera will appear in the area it was placed. Camera Placement Camera thumbnails can be placed on the map to show the location of your cameras. To reposition a camera on the map, click and hold the Camera thumbnail and then drag the camera to another location on the map.
UniFi Video User Guide Chapter 4: Live View You can monitor multiple camera feeds through a single view layout using the Live View page. There are 12 pre‑defined templates that support up to 26 cameras. Live View allows you to select which camera layout to use and which video feeds to display in that particular layout. Chapter 4: Live View 3. Do the following for each of your cameras: a.
Chapter 4: Live View 5. To view or modify the details of any camera in your layout, click the Configure icon and refer to “Camera Details Window” on page 10. 6. Save the layout by entering a name or brief description in the View Name text field and clicking Save on the right side of the menu bar. Or, click Delete to delete the view without saving it. UniFi Video User Guide 2. Click Edit View next to the camera layout you selected and enter a new name for the layout. 3.
UniFi Video User Guide Chapter 5: Timeline The Timeline page allows you to selectively view the parts of recorded video clips where motion has been detected. You can also set the duration of video to play, adjust the playback speed, and move directly to any point in a clip. Keyboard shortcuts are also provided as a convenient method of control during playback. Chapter 5: Timeline Select Playback Date 1. The playback date is displayed below the center of the video screen.
Chapter 5: Timeline UniFi Video User Guide Select Playback Start Time and Duration 1. The playback start time is displayed at the lower left side of the video screen. • Zoom When you position the cursor over the video screen, the Zoom control appears, allowing you to zoom in on specific parts of the video display, or to zoom back out. Use the slider control or the and buttons to adjust the zoom factor. Playback Duration Playback Start Time Back Forward 2.
UniFi Video User Guide Chapter 5: Timeline Keyboard shortcuts include: • + Zoom In – Changes the playback duration to the next lower value (for example, from 1 Hr to 30 Min). • – Zoom Out – Changes the playback duration to the next higher value (for example, from 1 Hr to 6 Hrs). • > Increase Speed – Changes the playback rate to the next higher value (for example, from 1x to 2x). • < Decrease Speed – Changes the playback rate to the next lower value (for example, from 0.5x to 1x).
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UniFi Video User Guide Chapter 6: Recordings Chapter 6: Recordings From Specify the beginning range of video recordings. The Recordings page lets you search, sort, and view saved video recordings based on camera name, recording type, recording date, or length of video clip. Each of the following column headers is a clickable label that sorts the list of recordings alphabetically or numerically, depending on the type of data contained in that field: Camera, Type, Date/Time, and Length.
Chapter 6: Recordings UniFi Video User Guide Locked Locked Recordings Check this box if you would like to include Locked Recordings in the list of video clips displayed in the Recordings window. Unlocked Recordings Check this box if you would like to include Unlocked Recordings in the list of video clips displayed in the Recordings window. Motion Detection (red-shaded areas) Viewing Recordings Info Play Click the video clip to open a window where you can view the recording.
UniFi Video User Guide Chapter 7: Alerts Chapter 7: Alerts (The Alerts section is available to administrators only.) Alerts and messages can be sorted by date or message type, including software updates, camera discoveries, and requests for management. Alerts Home Page Date/Time Displays the day of week, date, and time that an event occurred. Message Displays a description of each event recorded by the NVR.
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UniFi Video User Guide Chapter 8: Users (The Users section is available to administrators only.) This section allows you to manage user accounts on the NVR. Chapter 8: Users There are four clickable tabs below the user details: Account, Password, API Access, and Delete. (Delete is not displayed if you are viewing your own account.) Name Displays the user’s full name. Username Displays the user’s email address. This email address is used to log into the NVR.
Chapter 8: Users UniFi Video User Guide Username The user name for the user account. Alert Schedule for Motion Detection New Password Create a password for the selected user. This password will be used to log in and access the NVR. To create a new schedule for motion detection alerts: Confirm Password Confirm the password by entering it a second time in the Confirm Password field. 1. Select New Schedule in the On Motion drop-down list. 2.
UniFi Video User Guide Add User Chapter 8: Users Account To add a new user, click Add User on the top left corner of the window. The Create New User window will appear. Click each tab and fill out the requested information. The Account and Password tabs are required; the API Access tab is optional. When you are finished, click Save. Full Name Enter the full name of the new user. E-Mail Address Enter an email address for the new user. This email address will be used to log in to the NVR.
Chapter 8: Users UniFi Video User Guide • User Group Name Assign the group a new name by entering it into the User Group Name field and click Save. You can also delete the group name by clicking Delete. Language Select the user’s language preference. Local Access Used to enable or disable local access. Username The user name for the user account. New Password Create a password for the selected user. This password will be used to log in and access the NVR.
UniFi Video User Guide Chapter 9: Settings (The Settings section is available to administrators only.) The Settings section provides you with important system information and configuration options for your NVR. UniFi Video Cloud Connect To My Ubiquiti Account/Disconnect From My Ubiquiti Account To connect your Ubiquiti account with the NVR, click Connect to My Ubiquiti Account and enter your credentials (the button will change to Disconnect From My Ubiquiti Account).
Chapter 9: Settings Device Discovery Discover Cameras When set to ON, your NVR will automatically discover UniFi Video cameras as they become available on the network. To disable this feature, click to toggle OFF. NVR Settings Click to open the NVR Settings window. This will display the configuration details for the NVR. NVR SETTINGS UniFi Video User Guide Time To Retain Defines the number of Hours, Days, or Weeks to keep recordings before deleting them.
UniFi Video User Guide Chapter 9: Settings Network Displays the amount of network activity over a 24-hour period (expressed in kilobytes). Disk Displays the amount of disk activity over a 24-hour period (expressed in megabytes). Logs The Logs tab provides you with four separate log files generated by the NVR in the UniFi Video management system. Click Logs to display the current log activity. The default log is the Error log. Error Displays a running log of all error messages.
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UniFi Video User Guide Appendix A: Mobile App Appendix A: Mobile App 4. Tap Sign In. The Select NVR screen will appear. UniFi Video is now accessible from iOS and Android™ smartphones and tablets using the UniFi Video mobile app. This appendix describes how to use the app on your mobile device to communicate with an NVR over the internet (cloud access). UniFi Video App for iOS 1. If you have not connected your Ubiquiti account to the NVR, do so now as described in “UniFi Video Cloud” on page 31. 2.
Appendix A: Mobile App 6. Enter your Ubiquiti account username and password and tap Sign In. Note: If you do not have a Ubiquiti account yet, tap Create One, enter all requested info, and tap Register. Then connect the account to your NVR as described in “UniFi Video Cloud” on page 31 before continuing. 7. The Select NVR screen appears again. Select the desired NVR from the list.
UniFi Video User Guide Camera Detail The Camera Detail screen displays a live video feed from the selected camera, as well as specific details on the camera, including its name, status, IP address, and software version. Appendix A: Mobile App Note: When Enhance is selected, the new view will apply to the following: • All live video from the camera. • All recorded video from the camera. • All motion zones for the camera.
Appendix A: Mobile App UniFi Video User Guide Image Settings The Image Settings screen lets you change the image settings for the live feed you are currently viewing. You can access this screen by tapping to the right of the camera name. HUE Hue Change the image hue by moving the slider control left or right, from 0 (red end of spectrum) to 100 (purple end of spectrum).
UniFi Video User Guide Appendix A: Mobile App Multi-View Screen Recordings Screen The Multi-View screen displays live video feeds from four cameras. By default, the first four cameras listed in the Cameras screen are displayed. The Recordings screen displays a list of recently recorded video clips from all cameras that are known to the UniFi controller.
Appendix A: Mobile App UniFi Video User Guide Date Range Select a specific date or range of dates to filter when listing the recent video recordings. Today Displays a list of all recordings from today. Last Week Displays a list of recordings from the last seven days. Last Month Displays a list of recordings from the last month. Custom Range Allows you to display a list of recordings based on a range of dates and times specified by the user. • From Select the beginning date and time for your range.
UniFi Video User Guide Appendix A: Mobile App Camera The name of the camera that recorded the video clip. Type The recording criteria: On Motion or Always. Locked The lock status: Yes (locked) or No (unlocked). Settings Screen To access the Settings screen, tap in the tab bar. Sign Out Tap this option to sign out of the UniFi Video mobile app. Use NVR Time Zone Select this option if you want the mobile app to use the NVR’s time zone. This does not affect the NVR’s time zone.
Appendix A: Mobile App UniFi Video App for Android UniFi Video User Guide 4. Tap Sign In. The Select NVR screen appears. 1. If you have not connected your Ubiquiti account to the NVR, do so now as described in “UniFi Video Cloud” on page 31. 2. Using your smartphone or tablet, download the free mobile app from Google Play™ Store for Android users. 3. Open the UniFi Video mobile app. 5. At the bottom of the screen, tap Connect with your Ubiquiti Account. A sign-in screen will appear. 6.
UniFi Video User Guide 8. The app opens. By default, the Cameras screen appears: Appendix A: Mobile App • Date and time of two different events, depending on the connection status: • Connected: The date and time of the last recording, or N/A if no recordings are available. • Not connected: The date and time when the camera was last seen by the UniFi Video controller. • The camera’s connection status: Connected or Disconnected.
Appendix A: Mobile App Icons below the Camera Detail screen provide the following controls: Icon Name Function Pause Tap to pause the live video stream. The icon changes to the Play icon. Play Tap to resume the live video stream. The icon changes to the Pause icon. Mute Tap to mute the camera’s audio. The icon changes to the Unmute icon. Unmute Tap to unmute the camera’s audio. The icon changes to the Mute icon.
UniFi Video User Guide SATURATION Appendix A: Mobile App Saturation Change the image saturation by moving the slider control left or right, from 0 (least saturated) to 100 (most saturated). 50 SHARPNESS Multi-View Screen The Multi-View screen displays live video feeds from four cameras. By default, the first four cameras listed in the Cameras screen are displayed. Sharpness Change the image sharpness by moving the slider control left or right, from 0 (least sharp) to 100 (sharpest).
Appendix A: Mobile App UniFi Video User Guide Recordings Screen Date Range The Recordings screen displays a list of recently recorded video clips from all cameras that are known to the UniFi controller. Select a specific date or range of dates to filter when listing the recent video recordings. Today Displays a list of all recordings from today. Last Week Displays a list of recordings from the last seven days. Last Month Displays a list of recordings from the last month.
UniFi Video User Guide Appendix A: Mobile App Recording Playback Screen The following information is displayed below the screen: To begin playback of a recently recorded video clip, tap the clip in the Recordings screen list. Duration The duration of the video clip. Camera The name of the camera that recorded the video clip. Type The recording criteria: On Motion or Always. Locked The lock status: Yes (locked) or No (unlocked).
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UniFi Video User Guide Appendix B: Standalone Mode Appendix B: Standalone Mode 4. The camera’s Standalone mode window will appear, displaying a live video feed and camera information. Standalone mode is used to access a UniFi Video camera directly using your web browser, and without using the UniFi Video software. You can use standalone mode to set up a camera right out of the box, and to view a live video feed via RTSP streaming.
Appendix B: Standalone Mode Mode The mode of the camera: UniFi Video or Standalone. The UniFi Video setting indicates that the camera is being managed by UniFi Video, To go into Standalone mode, select Standalone and click Save Changes. (If you are prompted to unmanage the camera, do so as described in “Unmanaging a Camera” on page 53.) UniFi Video Server (Available in UniFi Video mode only.) Displays the IP address of the UniFi video server.
UniFi Video User Guide System Tab The System tab displays system-related information for the camera. Appendix B: Standalone Mode Revert Click this button to cancel any changes you have made and restore the original settings. Firmware The Firmware section of the System tab contains the following options and information: Upload Firmware File Displays the name of the firmware file that you have selected for upload. Choose Click this button to select a firmware file for upload to the camera.
Appendix B: Standalone Mode UniFi Video User Guide Configuring the Camera Standalone Mode from UniFi Video When the camera is in standalone mode, the top right corner of the live video feed display has two icons: You can also enter standalone mode on a camera from within the UniFi Video software. • Entering Standalone Mode • Click this icon to toggle the live video screen between normal size and full-screen display.
UniFi Video User Guide Appendix B: Standalone Mode 5. If the Mode field is set to UniFi Video, click Standalone and click Save Changes. (If you are prompted to unmanage the camera, do so as described in “Unmanaging a Camera” on page 53.) You will now have direct access to the camera through standalone mode. Unmanaging a Camera To access a camera from UniFi Video using standalone mode, the camera must be unmanaged. To check if a camera is managed or unmanaged: 1. Go to the Cameras tab. 2.
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UniFi Video User Guide Appendix C: Contact Information Appendix C: Contact Information Ubiquiti Networks Support Ubiquiti Support Engineers are located around the world and are dedicated to helping customers resolve software, hardware compatibility, or field issues as quickly as possible. We strive to respond to support inquiries within a 24-hour period. Ubiquiti Networks, Inc. 2580 Orchard Parkway San Jose, CA 95131 www.ubnt.com Online Resources Support: ubnt.
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