Alpha-4 4L Series Ba arcode e Prin nter USE ER’S MANU UAL
Copyright Information ©2013 TSC Auto ID Technology Co., Ltd. The copyright in this manual, the software and firmware in the printer described therein are owned by TSC Auto ID Technology Co., Ltd, All rights reserved. CG Triumvirate is a trademark of Agfa Corporation. CG Triumvirate Bold Condensed font is under license from the Monotype Corporation. Windows is a registered trademark of Microsoft Corporation. All other trademarks are the property of their respective owners.
Agency Complia ance and Approvals A s CE E CLASS B EN N 55022:201 10/AC:2011 1, EN61000 0-3-2:2014,E EN61000-3--3:2013 EN N 55024:201 10 ,IEC6100 00-4-2,IEC6 61000-4-3, IEC61000-44-4, IEC610 000-45, IEC61000-4 I 4-6, IEC610 000-4-8, IEC C61000-4-11 EN N301489-1,E EN301489-1 17,EN300328,EN3018 893, EN N50556:2013,EN62311 :2008, EN6 62209-2:2010, EN624779:2010 FCC C CFR Title 47 Part 15 S Subpart B Class C B FCC C CFR Title 47 Part 15 S Subpart C FCC C CFR Title 47 Part 15 S Subpart E FCC C 47 CFR Pa art 2(2.
Battery safety warning: DO NOT throw the battery in fire. DO NOT short circuit the contacts. DO NOT disassemble the battery. DO NOT throw the battery in municipal waste. The symbol of the crossed out wheeled bin indicates that the battery should not be placed in municipal waste. CAUTION Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. IMPORTANT NOTE: Federal Communication Commission (FCC) Radiation Exposure Statement This EUT is compliance with SAR for general population/uncontrolled exposure limits in ANSI/IEEE C95.
RF exposure warning (WiFi) This equipment must be installed and operated in accordance with provided instructions and must not be co-located or operating in conjunction with any other antenna or transmitter. End-users and installers must be providing with antenna installation instructions and transmitter operating conditions for satisfying RF exposure compliance. This device meets the government's requirements for exposure to radio waves.
Informations concernant l'exposition aux fréquences radio (RF) La puissance de sortie émise par l’appareil de sans fil Dell est inférieure à la limite(1.6W/Kg) d'exposition aux fréquences radio d'Industry Canada (IC). Utilisez l’appareil de sans fil Dell de façon à minimiser les contacts humains lors du fonctionnement normal. Ce dispositif a été évalué pour et démontré conforme à la Taux IC d'absorption spécifique ("SAR") des limites(1.
Contents 1. Introduction ................................................................................................................ 1 1.1 Product Introduction ............................................................................................. 1 1.2 Product Features................................................................................................... 2 1.2.1 Printer Standard Features ..............................................................................................
4. Power-on Utilities .................................................................................................... 28 4.1 Power-on Utility for Standard Panel .................................................................. 28 4.1.1 Media Sensor Calibration ............................................................................................ 29 4.1.2 Self-test and Dump Mode............................................................................................. 29 4.1.
6.6 Language ............................................................................................................ 56 6.7 Service................................................................................................................. 56 7. Troubleshooting ....................................................................................................... 57 8. Maintenance .............................................................................................................
1. Introduction 1.1 Product Introduction Thank you very much for purchasing TSC bar code printer. Enjoy TSC’s reputation for cost-efficient, high durability printers with the Alpha-4L economical receipt printer. The Alpha-4L is a comfortable, light-weight printer capable of working with any mobile receipt printing application where you need quick, simple receipts on demand.
1.2 Product Features 1.2.1 Printer Standard Features The printer offers the following standard features. Product standard feature Direct thermal printing Black mark reflective sensor (center position , black mark in back side) Gap transmissive sensor (Fixed, center of offset 2.75 mm to right from center) Head open sensor Peeler sensor 2 operation buttons (On/off and feed) 3 LEDs for printer status, 3 LEDs for battery status USB 2.
Code page Codepage 437 (English - US) Codepage 737 (Greek) Codepage 850 (Latin-1) Codepage 852 (Latin-2) Codepage 855 (Cyrillic) Codepage 857 (Turkish) Codepage 860 (Portuguese) Codepage 861 (Icelandic) Codepage 862 (Hebrew) Codepage 863 (French Canadian) Codepage 864 (Arabic) Codepage 865 (Nordic) Codepage 866 (Russian) Codepage 869 (Greek 2) Codepage 950 (Traditional Chinese) Codepage 936 (Simplified Chinese) Codepage 932 (Japa
Mini USB cable Mini USB to RS-232 (serial) converter cable IP54-rated environmental case with shoulder strap (for standard model) IP54-rated environmental case (for standard model) IP54-rated environmental case with shoulder strap (for linerless model) IP54-rated environmental case (for linerless model) Shoulder strap Vehicle power adaptor DC 7.2V/5800 mAh Li-ion rechargeable battery Charger station 1 cell Charger station 4 cell Belt strap ( standard for linerless model) Adapter for 0.
1.3 General Specifications General Specifications Physical dimensions Mechanism Weight Power Environmental condition Battery Spec Charging capability 160 mm (W) x 191.6 mm (H) x 79 mm (D) Plastic with rubber over molded 0.945 kg (w/o battery) External power adapter Input: AC 100-240V Output: DC 12V 1A Operation: -10 ~ 50˚C (14 ~ 122˚F) Storage: -40 ~ 60 ˚C (-40 ~ 140˚F) Relative humidity: 10 ~ 90% non-condensing IP54 w/ IP54-rated environmental case Drop 1.5m (5ft) Drop 1.8m (6.
1.5 Media Specifications Media Specifications Media roll capacity Media core diameter Max. 2.65” (67.3 mm) OD 12.7 mm ~ 25.4 mm (0.5” ~ 1”) ID core Media type Continuous, die-cut, black mark, External fanfold, receipt, Linerless label (w/ linerless kit) Media wound type Outside wound Media width Media thickness Label length 50.8 mm ~ 112 mm 0.055 mm ~ 0.165 mm 12.7 mm ~ 2286 mm Label length (peeler mode) 25.4 ~ 152.4 mm (1” ~ 6”) External fan-fold media Stack height: 70 mm (2.
2. Operations Overview 2.1 Unpacking and Inspection This printer has been specially packaged to withstand damage during shipping. Please carefully inspect the packaging and printer upon receiving the bar code printer. Please retain the packaging materials in case you need to reship the printer. Unpacking the printer, the following items are included in the carton.
2.2 Printer Overview 2.2.1 Front View 1 2 4 3 6 5 7 8 10 9 12 13 11 14 15 1. Power on/off button 2. Feed button 3. Printer status LED indicator 4. Battery status LED indicator 5. Media cover release button 6. Peel-off sensor (Without for linerless model) 7. Print head 8. Transmissive sensor – Gap sensor 9. Media holder lock switch 10. Media holder 11. Media cover 12. Reflective sensor – Black mark sensor 13. Platen roller 14. Tear/Peeler bar (Without for linerless model) 15.
2.2.2 Rear View 2 1 3 4 5 6 1. Li-ion battery 7 2. Belt chip 3. Battery open clasp 4. Hanger for shoulder strap 5. External label entrance chute 6. USB interface 7. * MicroSD card socket 8. Power jack Note: * Recommended MicroSD card specification. SD card spec SD card capacity Approved SD card manufacturer V1.0, V1.1 MicroSD 128 MB Transcend, Panasonic V1.0, V1.1 MicroSD 256 MB Transcend, Panasonic V1.0, V1.1 MicroSD 512 MB Transcend, Panasonic V1.0, V1.
2.3 Operator Control 2.3.1 LED Indication and Keys Keys Function Press and hold for 2-3 seconds to turn on the printer Press and hold for 2-3 seconds to turn off the printer Ready status: Feed one label Printing status: Pause the print job Status Indication Full charged Green (solid) 2/3 charged level Green (solid) 1/3 charged level Green (blinking) Low battery Amber (solid) Battery is charging Blue (solid) WiFi device is ready Blue (blinking) WiFi device is communicating Note: WiFi device is optional.
2.3.
3. 3 Setup p 3.1 3 Install the Belt Clip an nd Batterry 1. Insert the e belt clip fiirst. 2. Insert the e left side too install the battery att the rear oof the printer. 3. Push the right side of the battery. PUSH Battery saffety warning: DO NOT th hrow the batttery in fire. D DO NOT shorrt circuit the contacts. c DO NOT disassemble the t battery. D DO NOT thro ow the batterry in municippal waste.
3.2 3 Chargge the Ba attery It take es 5~6 hou urs to fully charge the e battery be efore the first time ussage. The lifetime of the ba attery is 30 00 times for charge/d ischarge cycles. c 3.2.1 3 Charrge the Ba attery 1. The batttery is insta alled into th he printer. 2. 2 Open the interface e cover and d plug er cord to tthe power jack. the powe 3. 3 Plug the power corrd into a prroperly power outlet.
3.3 3 Loadiing the Media M 3.3.1 3 Load ding the Media M 1. Open thee printer media m cover byy pressing the t se media coover releas button. 2. Pull the m media hold ders apart to ffit the label roll width. 3. Place thee roll betwe een the media hoolders and close them ontto the core e. Place the papeer, printing side face up, and pull out enough ppaper overr the print head.
4. Press eaach side off media cover to close the media m cover annd make su ure the media coover closed d correctlyy. Note: * Please caalibrate the gap/black mark sen nsor when changing urn on the printer p and media. Tu open/closse the media cover then it wiill calibrate the t utomatically y. sensor au * Please reefer to video o on TSC YouTube or driver CD.
3.3.2 Load ding Media a in Peel-o off Mode 1. Please reefer to sub bsection 3.3.1 to lloading the e media roll into tthe printer. Note: Please cal ibrate the gap/black ding mark senssor after load peel-off mod de. Turn media in p nter and ope en/close on the prin the media cover then it will he sensor calibrate th automaticaally. 2. Remove 1~2 labels s from the liner.. 3. Press eaach side off media cover to close the media m cover annd make su ure the media coover closed d correctlyy.
4. Feed thee liner go th hrough the peeleer module. (as figure shhown) 5. Pull the lliner tightly y. 6. M Move the peeler modu ule to nearr the peele er bar by pu ushing eacch side of peeler p m module.
7. P Press down n the peele er module tto lock it.
3.3.3 Load ding the Fa an-fold/Ex xternal Me edia 1. Ope en the printter media cover c by pres ssing the m media cove er release buttonn. Pull the media hold ders apart tto fit the media m widtth. 2. Pus sh down eaach side off media hold der lock sw witch to fix the med dia holder. 3. Fee ed the meddia through the rear exte ernal label entrance chute. c Plac ce the pap er, printing g side face e up.
4. Pres ss each sidde of mediia cover to close the m media cover and mak ke sure thee media co over clos sed correcttly. Note: se calibrate the gap/bla ack mark Pleas sensor when chaanging med dia. Turn he printer an nd open/clos se the on th media cover then n it will calib brate the sensor automati cally.
3.3.4 Load ding the Liinerless Media (Optiion) 1. Plea ase refer too subsectio on 3.3.1 to lo oading the media roll into the printer. 2. Pus sh down eaach side off media hold der lock sw witch to fix the med dia holder ffor using linerless med dia. 3. Plac ce the pap er, printing g side face e up, and ppull out eno ough paper over thee print head. 4. Pres ss each sidde of mediia cover to close the m media cover and ke sure thee media co over mak clos sed correcttly.
3.4 3 Connecting th he Printe er The p printer musst establish communiccation with h a host terrminal whicch sends the data to be printed. Therre are three e ways to cconnect fo or Alpha-4L L series, * By a cable e between the printerr and its ho ost termina al eless LAN (Option) ( * By a Wire 3.4.1 3 Cable Commun nications USB connecto or (Printer) USB/RS-232 connectoor (PC) Ope en the inte erface cove er and conn nect the prrinter to the e computeer/smart ph hone (host terminal) with USB B cable.
3.5 Install the IP5 54-rated Environ mental Case with h Shoulde er Strap (Option)) 1. Opeen the cas se top covver. 2. Putt the printe er into the casse. 3. Cloose the cas se top covver. The ou utside covver should be opeened while printing.
3.6 Install the Ad dapter for 0.75” a and 1” Paper Corre (Optio on) 1. Chec ck the partss. Adapter x 2 Screw x 2 Nut x 2 2. Put th he nut on tthe media holder. 3. Make e the arrow w direction is as fig. to ins stall the ad apter.
4. Pull the media holders apart. Push down another side of media holder lock switch to keep the media holder in max width. 5. Tighten the screw on nut for fixing the adapter on media holder. Note: Press the nut with hand when tighten the screw.
3.7 Install the Belt Strap (Option/ Standarrd for line erless mo odel) 1. Tighten 2 screw ws on the printer. For linerless modeel 2. P Pull up the e belt strap to lock it o on the sscrews. For stan ndard moddel 3. O Open the belt b strap fo or using.
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4. Power-on Utilities There are three power-on utilities to set up and test printer hardware. These utilities are activated by pressing FEED button ( ) then turning on the printer power ( ) simultaneously and release the button at different positions of LED indicator. 4.1 Power-on Utility for Standard Panel Please follow the steps below for different power-on utilities. 1. Turn off the printer power switch. 2. Hold on the FEED button ( 3.
4.1.1 Media Sensor Calibration Please follow the steps below to calibrate the media sensor. 1. Turn off the printer power switch. 2. Hold on the FEED button ( 3. Release the power switch ( ) then turn on the power switch ( ) when ). LED color turn on amber. Note: In this moment, you should still hold on the FEED button. 4. The printer will beep sound twice later, then release the FEED button ( indicator becomes ) when the and blinking. 5.
4. The printer will beep sound twice later, then release the FEED button ( indicator becomes ) when the and blinking. 5. Printer will calibrate the sensor and print out the internal settings, then enter the dump mode. Note: Turn off/on the power or press FEED button to resume printer from dump mode to normal printing mode. Please refer to sections 4.3 and 4.4 for more details of self-test and dump mode.
4.2 Power-on Utility for LCD Panel (Option) Please follow the steps below for different power-on utilities. 1. Turn off the printer power switch. 2. Hold on the FEED button ( ) then turn on the power switch ( 3. Release the power switch ( ). ) when “Error” LED color turn on red. Note: In this moment, you should still hold on the FEED button. 4. The printer will beep sound twice later, then release the button ( ) when LCD indicate for different functions.
Note: In this moment, you should still hold on the FEED button. 4. The printer will beep sound twice later, then release the FEED button ( ) when LCD showing “Calibrate…..”. 5. Printer will calibrate the gap/black mark sensor sensitivity. Note: You also can do this function by open/close the media cover when turn on the printer. The LCD will be changed as following: Beep sound twice Æ Calibrate….. (5 dots) Æ Self Test….. (5 dots) Æ Initialize….. (5 dots) Æ Turn on the printer 4.2.
Beep sound twice Æ Calibrate….. (5 dots) Æ Self Test….. (5 dots) Æ Initialize….. (5 dots) Æ Turn on the printer 4.2.3 Printer Initialization Printer initialization is used to clear DRAM and restore printer settings to defaults. Printer initialization is activated by the following procedures. 1. Turn off the printer power switch. 2. Hold on the FEED button ( 3. Release the power switch ( ) then turn on the power switch ( ). ) when “Error” LED color turn on red.
4.3 Self-test Printer will print the printer configuration after media sensor calibration. Self-test printout can be used to check if there is any dot damage on the heater element, printer configurations and available memory space. Note: Self-test printout requires 4” wide paper width.
4.4 Dump mode Printer will enter dump mode after printing printer configuration. In the dump mode, all characters will be printed in 2 columns as following. The left side characters are received from your system and right side data are the corresponding hexadecimal value of the characters. It allows users or engineers to verify and debug the program. Hex decimal data related to left ASCII Data column of ASCII data Note: 1. Dump mode requires 4” wide paper width. 2.
4.5 Printer defaults Printer configuration will be restored to defaults as below after initialization. Parameter Speed Density Media Width Media Height Sensor Type Print Direction Reference Point Gap Offset Post-Print Action Serial Port Settings Code Page Country Code Clear Flash Memory Default setting 50.8 mm/sec (2 ips) 8 4” (101.5 mm) 4” (101.
5. Diagnostic Tool TSC’s Diagnostic Utility is an integrated tool incorporating features that enable you to explore a printer’s settings/status; change a printer’s settings; download graphics, fonts and firmware; create a printer bitmap font; and send additional commands to a printer. With the aid of this powerful tool, you can review printer status and setting in an instant, which makes it much easier to troubleshoot problems and other issues. 5.1 Start the Diagnostic Tool 1.
5.2 5 Printer Functtion 1. Co onnect the printer and compute er with a ca able. N Note: er connects with the com mputer via USB U to USB B cable or US SB to RS-23 32 cable * The printe (option). 2. Se elect the PC interface e connecte ed with barr code printter. U USB to USB B cable USB to RS S-232 cable 2 1 T The default in nterface setting is USB interface. If USB U interface e is cconnected with printer, no o other ssettings need d to be chang ged in the interface field d. 3.
5.4 Setting Wi-Fi by Diagnostic Tool (Option) 1. Connect the printer and computer with the cable. Note: * The printer connects with the computer via USB to USB cable or USB to RS-232 cable (option). 2. Turn on the printer power switch. 3. Open Diagnostic tool and set interface. (The default setting is USB.) USB to USB cable USB to RS-232 cable 2 1 The default interface setting is USB interface. If USB interface is connected with printer, no other settings need to be changed in the interface field. 4.
1 2 3 4 5 6. LCD Menu Function (Option) The Alpha-4L series offer the LCD panel for selection to further enhance its capabilities to meet the demands of a wide range of printing solutions. This option feature includes LCD control panel, 4 buttons and 2 LED display. Please press the “M” button to enter the setting menu. 6.1 How to use the LCD to set the printer Press the “M” button to display the function menu screen as following shown.
Icon Function Display printer information Enter setting menu Power switch Scroll up Scroll down Return to previous menu Enter to next menu Enter setting mode Exit setting mode Save the selected settings and return to previous menu Select Alter to OFF Alter to ON For example: Change the speed setting, please following steps as below. 1. Press “M” button to enter the setting menu. Press 2. Press button to enter the “Setup” item. button to enter the “Print Setup” item. Select the “TSPL2” item.
3. At this status, you can scroll up or scroll down to select the value of print speed. Then press the button to save the selected value into the printer. Press “ mode”.
6.2 Main Menu Overview There are 5 categories for the main menu. You can easy to set the settings of printer without connecting the computer. Please refer to following sections for more details. Main Menu Setup ɧ Printer ɧ Sensor ɧ Serial ɧ *Wireless LAN File Manager ɧ DRAM ɧ FLASH Diagnostics ɧ Print Config. ɧ Dump Mode ɧ Battery ɧ Print Head Language ɧ English ɧ Bluetooth ɧ Date Time ɧ Display Note: * The Wireless LAN function is optional for Alpha-4L series.
6.3 6 Setup p This “S Setup” categ gory can se et up the se nsor, serial comm., wirreless, datee time and display d setting gs. 6.3.1 6 Printter Setup 6.3.1-1 P Printer settup for TS SPL2 Speedd Density ty Directioon Print Moode Offsett Main M Menu Setup TSPL L2 Shift X Shift Y Referencce X Referencce Y Code Paage Countrry Item Speed d Densitty Description Use this ittem to setu p print spee ed. The eac ch increase or decrease is 0.5 ips. Av vailable settting is from m 1 to 6.
This item is used to set the print mode. There are 3 modes as below, Printer Mode Print mode None Batch Mode Peeler Mode Description Next label top of form is aligned to the print head burn line location. (Tear Off Mode) Once image is printed completely, label gap/black mark will be fed to the tear plate location for tear away. Enable the label peel off mode. This item is used to fine tune media stop location. Available setting value is from “+” to “-” or “0” to “9”.
6.3.1-2 P Printer settup for ZP PL2 Density Print Speed Tear T Off Prrint Mode Prrint Width List Fonts Lis st Images Main Menu Setu up ZPL2 2 Lis st Formats List Setup Con ntrol Prefix Forrmat Prefixx Delimiter Charr Media Power Upp He ead Close Lefft Position Item Descriiption Defa ault Densitty Use this item to se etup printing g darkness. The availaable setting is from 0 to 30, and the step is 1. You may y need to addjust your density y based on selected media.
List Fonts List Images List Formats List Setup Control Prefix Format Prefix Delimiter Char This feature is used to print current printer available fonts list to the label. The fonts stored in the printer’s DRAM, Flash or optional memory card. This feature is used to print current printer available images list to the label. The images stored in the printer’s DRAM, Flash or optional memory card. This feature is used to print current printer available formats list to the label.
6.3.2 Senssor Gap Au uto Calib bration Black Marrk Continuou us Gap Manua al Setup Main Menu Setup Sensor Scan Baacking Black Marrk Scann Mark Continuou us Reemove LLabel Scan S Paper Scan S Paper P Scan Paper Auto Thre eshold Maxximum Len ngth Adva anced Fixed ON OFF Min. Paper Max. G ap/Mark Item Descriiption Defa ault Auto C Calibration n This ite em is used tto set the media m senso or type and calibrate th he selecte ed sensor.
6.3.3 Seria al Comm. Baud Rate Main Menu u Se etup S Serial Comm m. 1200 bps s 2400 bps s 4800 bps s 9600 bps s 19200 bp ps 38400 bp ps 57600 bp ps 115200 bp ps None Odd Pa arity Even Datta Bits Stop p Bit(s) 7 8 1 2 Item Description Defa ault Baud Rate This item is used to sset the RS-2 232 baud ra ate. 960 00 Parity This item is used to sset the RS-2 232 parity. Non ne Data B Bits This item is used to sset the RS-2 232 Data Bits.
6.3.4 Wire eless LAN Infrastrructure Opera ating Mode Ad-h hoc Main Menu Setup Wirreless LAN Sc can AP ON DHCP D OF FF Item Descriiption Default This ite em is used tto set the operating mo ode of wirelless local area networkks to connect devices to t the netwoorks. Opera ating Mode Note: Infrasttructure mo ode require es the use of an acceess point for f this com mmunicatio on to take place. Ad hoc c mode inv volves connecting a computer c er compute directly to anothe er.
6.3.5 Date e Time Date Main Menu Setup Date Time Time Item m Description Default D Datte This item is used to sset the date e. (ex: 2013--05-30) N/A Tim me This item is used to sset the time e.
6.3.7 Display A Always On A Always Off 5 Seconds 110 Second Main Menu u Setup p Contras st 330 Second Backligh ht 1 Minute Dissplay 5 Minutes 110 Minutes 330 Minutes 1 Hour 5 Hours Item m Description Default D Con ntrast This item is used to sset the conttrast for disp play. Bac cklight This item is used to sset the back klight time fo or display.
6.4 File M Manager This feature is use ed to check the printer available memory m and d file list. Main M Menu Item m DRA AM File Manager DRAM M (A Available memory) m Save ed file list FLASH H (A Available memory) Saved d file list CARD D (A Available memory m Saved d file list Description Use this menu m to sho ow available e memory space s and ruun (.BAS) the files saved in the printer DRA AM memory y. FLA ASH Use this menu m to sho ow available e memory space s and ruun (.
6.5 6 Diagn nostics Main Menu Diagnostic cs Prin nt Config. Dump Mode e Battery Printt Head 6.5.1 6 Prin nt Config. Main Men nu D Diagnostics Priint Config. This feature is used u to prin nt current prrinter config guration to th he label. Onn the config guration printtout, there iss a print hea ad test patttern, which is useful forr checking iff there is an ny dot damage on the print head heater elem ment. Please refer to se ection 4.3 foor more dettails. 6.5.
6.5.3 6 Batte ery Main Men nu D Diagnostics Battery This feature is used u to che eck the printter battery voltage. v 6.5.4 6 Printt Head Main Men nu D Diagnostics P Print Head This feature is used u to che eck the printter temperature, resista ance, and bbad dots for print head..
6.6 6 Langu uage Main Men nu L Language English This option is ussed to setup the langu age on LCD D display. 6.7 6 Service Main Men nu Service In itialization This feature is used u to resttore printer settings to defaults. Please refer tto section 4.5. 4 e: Note Whe en printer in nitialization n is done, p g or blacck mark sensor beforre please caliibrate the gap printing.
7. Troubleshooting The following guide lists the most common problems that may be encountered when operating this bar code printer. If the printer still does not function after all suggested solutions have been invoked, please contact the Customer Service Department of your purchased reseller or distributor for assistance. Problem Possible Cause Recovery Procedure Power indicator does not illuminate * The battery is not properly installed. * Battery out of power. * The battery is dead.
Poor Print Quality * Reload the supply. * Clean the print head. * Media is loaded incorrectly * Clean the platen roller. * Dust or adhesive accumulation * Adjust the print density and print on the print head. speed. * Print density is not set properly. * Run printer self-test and check the * Print speed is not set properly. print head test pattern if there is dot * Print head element is damaged. missing in the pattern. * Change proper media roll. Missing printing on the left or * Wrong label size setup.
8. Maintenance This session presents the clean tools and methods to maintain your printer. 1. Please use one of following material to clean the printer. Cotton swab Lint-free cloth Vacuum / Blower brush 100% Ethanol or Isopropyl Alcohol 2. The cleaning process is described as following, Printer Part Method Interval 1. Always turn off the printer before cleaning the print head. 2. Allow the print head to cool for a Clean the print head when changing minimum of one minute. a new label roll. 3.
Revise History Date Content Editor 2013/10/4 Modify section 2.3.2 Camille 2013/10/31 Modify section 1.3 and 3.2 * Modify section 1.2.2 * Add section 3.6 (Install the adapter for 0.75” and 1” paper core) Modify section 1.3 Add section 3.7 (Install the belt strap) Modify section 1.2.
TSC Auto ID Technology Co., Ltd. Corporate Headquarters 9F., No.95, Minquan Rd., Xindian Dist., New Taipei City 23141, Taiwan (R.O.C.) TEL: +886-2-2218-6789 FAX: +886-2-2218-5678 Web site: www.tscprinters.com E-mail: printer_sales@tscprinters.com tech_support@tscprinters.com Li Ze Plant No.35, Sec. 2, Ligong 1st Rd., Wujie Township, Yilan County 26841, Taiwan (R.O.C.
