THERMAL TRANSFER / DIRECT THERMAL BAR CODE PRINTER USER’S MANUAL
Contents 1. Introduction ............................................ 1 1.1 Product Introduction ...............................................................................1 1.2 Compliances ............................................................................................1 2. Operations Overview ..................................... 3 2.1 Unpacking and Inspection ......................................................................3 2.2 Printer Overview .......................................
.5.2 Mileage Info. .................................................................................43 4. Diagnostic Tool ......................................... 44 4.1 Start the Diagnostic Tool.......................................................................44 4.2 Printer Function (Calibrate sensor, Ethernet setup, RTC setup………) .......................................................................................................................45 5. Troubleshooting ..............................
1. Introduction 1.1 Product Introduction Thank you very much for purchasing TSC bar code printer. This printer is designed with die-casting aluminum chassis and print mechanism, metal cover with large clear media view window, which ensuring to work for the extreme and heavy duty industrial environment and applications. With back-lit graphic LCD display, printer status can be managed easier and operated more user friendly. The moveable sensor design can accept wide range of label media.
Federal Communication Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Wichtige Sicherheits-Hinweise 1.Bitte lesen Sie Diese Hinweis sorgfältig durch 2.Heben Sie diese Anleitung fűr den späteren Gebrauch auf. 3.Vor jedem Reinigen ist das Gerät vom Stromentz zu trennen. Verwenden Sie Keine Flűssig-oder Aerosolreiniger. Am besten eignet sich ein angefeuchtetes Tuch zur Reinigung. 4.Die Netzanschlußsteckdose soll nahe dem Gerät angebraucht und leicht zugänglich sein. 5.Das Gerät ist vor Feuchtigkeit zu schűtzen. 6.Bei der Aufstellung des Gerätes ist auf sicheren Stand zu achten.
2. Operations Overview 2.1 Unpacking and Inspection This printer has been specially packaged to withstand damage during shipping. Please carefully inspect the packaging and printer upon receiving the bar code printer. Please retain the packaging materials in case you need to reship the printer. Unpacking the printer, the following items are included in the carton.
2.2 Printer Overview 2.2.1 Front View 1 2 3 4 5 6 1. LED indicators 2. LCD display 3. Front panel buttons 4. Paper exit chute 5. Printer right side cover 6.
2.2.2 Interior view 7 1 8 2 3 4 5 9 10 6 1. Ribbon rewind spindle 2. Print head 3. Ribbon sensor 4. Media sensor 5. Platen roller 6. Print head release lever 7. Ribbon supply spindle 8. Label supply spindle 9. Media guide bar 10.
2.2.3 Rear View 1 6 2 7 3 8 4 9 5 1. Fan-fold paper entrance chute 2. Centronics interface 3. USB interface 4. RS-232C interface 5. Power jack socket *6. SD card slot 7. Ethernet interface 8. PS/2 interface 9. Power switch * Recommended SD card specification. SD V 1.0, V 1.1 128MB SD V 2.0 (SDHC) 4GB class 6 256MB 512MB 1GB -Supported DOS FAT file system. -Folders stored on the SD card should be in the 8.3 filename format. -Approved SD card manufacturer: SanDisk, Transcend.
2.3 Operator Controls 2.3.1 Front Panel Display LED indicators LCD display Front panel buttons 2.3.2 LED Indicators LED Status Indication Off The printer power is turned off On The printer power is turned on On Printer is ready Blinking Pause Downloading data into printer.
2.3.3 Front Panel Keys Keys Function 1. Enter the menu 2. Exit from a menu or cancel a setting and return to the previous menu Pause/Resume the printing process Advance one label Scroll up the menu list Scroll down the menu list Enter/Select cursor located option 2.4 Setting Up the Printer 1. Place the printer on a flat, secure surface. 2. Make sure the power switch is off. 3. Connect the printer to the computer with the provided USB cable. 4.
2.5 Installation of Ribbon 2.5.1 Loading Ribbon 1. Lift open printer right side cover. 2. Push the print head release lever to open the print head mechanism. Print head release lever 3. Install the ribbon onto the ribbon supply spindle. 4. Place a paper core onto the ribbon rewind spindle.
5. Thread the ribbon through the ribbon sensor slot and then through the open space in between print head and platen. Ribbon Ribbon sensor 5. Stick the ribbon onto the ribbon rewind paper core. Keeping the ribbon flat and without wrinkles. 6. Wind the ribbon clockwise about 5~10 circles onto the ribbon rewind spindle until it is smooth and properly stretched.
7. Close the print head mechanism making sure the latches are engaged properly.
2.6 Installation of Media 2.6.1 Loading Roll Labels 1. Lift open printer right side cover. 2. Push the print head release lever to open the print head mechanism. Print head release lever 2. Insert a media holder guide and a roll of media into the label supply spindle. 3. Place another media holder guide into the label supply spindle and make sure the media is set on the center of spindle. Media holder guide 4.
Media sensor Media guide bar Label guide 5. Adjust the label guide to fit the width of the label. 6. Close the print head mechanism making sure the latches are engaged properly. 7. Using the front display panel, set the media sensor type and calibrate the selected sensor. Note: Please calibrate the gap/black mark sensor when changing media.
3. Menu Function Main Menu Overview Main Menu Setup F ile Manager Diagnostics Language Serv ice ↓ ↓ ↓ ↓ ↓ Printer Setup File List Print Config. English Initialization ↓ ↓ ↓ ↓ Dump Mode Chinese(TC) Mileage Info. ↓ ↓ Avail. Memory ↓ ↓ ↓ ↓ Serial Comm. Del.
3.1 Setup Menu Overview Setup Printer Setup Sensor Serial Comm. Ethernet ↓ ↓ ↓ ↓ TSPL2 Status Baud Rate Status ↓ ↓ ↓ ↓ Z PL2 Calibration Parity Configure ↓ ↓ ↓ ↓ Exit Exit Data Bits Exit Exit ↓ Stop Bit(s) ↓ Exit Notice: * The Ethernet function is available for TTP-2410M series only and option for TTP-246M Plus series. * Ethernet function is available on the LCD display when Ethernet card is installed.
3.1.
3.1.1.1 Speed: Print Setup 1/12 Speed > Speed 6 Density Direction Use this option to setup print speed. The available print speed is between 4~12 ips and each increament/decreament is 1 ips. The default print speed is 6 ips. Press key to raise the print speed, and press key to decrease print speed. Press key to set it into printer. Press cancel the setting and return to the previous menu.
key to enable the setting. Press key to cancel the setting and return to the previous menu. The following 2 figures are the printouts of DIRECTION 0 and 1 for your reference. DIRECTION 0 DIRECTION 1 Note: If printing from enclosed software/driver, the software/driver will send out the command, which will overwrite the setting set from the front panel. 3.1.1.
Cutter Mode Enable the label cutter mode. Cutter Batch Cut the label once at the end of the printing job. Note: If printing from enclosed software/driver, the software/driver will send out the command, which will overwrite the setting set from the front panel. 3.1.1.5 Offset: Print Setup 5/12 Direction Offset Print Mode +000 > Offset This option is used to fine tune media stop location.
Print Setup 9/12 Shift Y Reference Y Reference X 000 > Reference Y This option is used to set the origin of printer coordinate system horizontally and vertically. Press the button to move the cursor from left digit to right digit, button to set the value from “0” to “9”. Press the and press the button to set the value into printer. Press key to cancel the setting and return to the previous menu. The default value is 000.
SPA Spanish SWE Swedish SWI Swiss Windows Code Page (SBCS) Windows Code Page (DBCS) code page number International Character Set code page number International Character Set 1252 Latin 1 950 Traditional Chinese Big5 1250 Central Europe 936 Simplified Chinese GBK 1253 Greek 932 Japanese Shift-JIS 1254 Turkish 949 Korean 1251 Cyrillic 1255 Hebrew 1256 Arabic 1257 Baltic 1258 Vietnam ISO Code Page ISO Code Page code page name International Character Set code page numbe
is the printer current setting. Press to the previous menu.
3.1.2 Sensor Sensor Status C alibration Exit 3.1.2.1 Status This function is available to check the printer’s sensor status. When enter the [Status] option, you will see following message. Paper Len. 812 Gap Size 24 Intensity 3 Ref. Level 512 3.1.2.2 Calibration This option is used to set the media sensor type and calibrate the selected sensor. recommend to calibrate the sensor before printing when changing the media.
A. Gap Mode Calibration 1/4 > Gap Mode Gap Mode 1/4 > Automatic Bline Mode Manual Cont. Mode Pre-Printed Press the the and buttons to scroll the cursor to the media type and press button to enter the sensor calibration mode. Note: If printing from enclosed software/driver, the software/driver will send out the GAP or BLINE command, which will overwrite the sensor type setting set from the front panel.
Gap Size 0024 dot Gap Mode Scan Backing Intensity Ref. Level x 2. Press the button to move the cursor from left digit to right digit, and press the button to set the value from “0” to “9” and the “dot/ mm/ inch”. Press the button to set the gap size into the printer. 3. Open the print head mechanism, put the label backing (liner) under the media sensor. Press the button to set the value into the printer. xxx Media sensor Label backing (liner) 4. Then, Put the label with liner under the media sensor.
complete there steps： Paper Len. 00812 dot Gap Size 0024 dot Gap Mode Pre-Printed 1. Press the button to move the cursor from left digit to right digit, and press the button to set the value from “0” to “9” and the “dot/ mm/ inch”. Press the button to set the paper length into the printer. 2. Press the button to move the cursor from left digit to right digit, and press the button to set the value from “0” to “9” and the “dot/ mm/ inch”. Press the button to set the gap size into the printer. 3.
B. Bline Mode Calibration 2/4 Gap Mode Bline Mode > Automatic > Bline Mode Manual Cont. Mode Press the the 1/4 Pre-Printed and buttons to scroll the cursor to the sensor type. Press button to enter the black-mark sensor calibration mode. B-1 Automatic When enter the [Automatic] option, you will see following message and printer will feed the black mark label to calibrate the sensor sensitivity automatically. When calibration process is completed, the LCD screen will return to the previous menu.
Bline Mode Scan Mark Intensity Ref. Level x 3. Open the print head mechanism, put the black mark under the media button sensor. Press the to set the value into the printer. xxx Media sensor Black mark Bline Mode Scan Paper Intensity Ref. Level x 4. Then, put the label without black mark under the media sensor. Press the button to set the value into the printer. xxx Media sensor Label without black mark Note: Normally, the value of “Ref. Level” for mark should be larger than paper for over 128.
Paper Len. 00812 dot Bline Size 0024 dot Bline Mode Pre-Printed 1. Press the button to move the cursor from left digit to right digit, and press the button to set the value from “0” to “9” and the “dot/ mm/ inch”. Press the button to set the paper length into the printer. 2. Press the button to move the cursor from left digit to right digit, and press the button to set the value from “0” to “9” and the “dot/ mm/ inch”. Press the button to set the bline size into the printer. 3.
C. Cont. Mode Calibration 3/4 Bline Mode 1/3 > Automatic > Cont. Mode Manual Exit Exit Press the the Cont. Mode and buttons to scroll the cursor to the sensor type. Press button to enter the black-mark sensor calibration mode. C-1 Automatic When enter the [Automatic] option, you will see following message and printer will calibrate the sensor sensitivity automatically. When calibration process is completed, the LCD screen will return to the previous menu. Cont.
Cont. Mode Complete Intensity Ref. Level x 3. The sensor calibration is complete. button the LCD Press the screen will return to the previous menu. xxx 3.1.3 Serial Comm. Seria l Comm.
3.1.3.1 Baud Rate Serial Comm. 1/5 > Baud Rate Baud Rate 4/9 > 9600 bps Parity 19200 bps Data Bits 38400 bps This option is used to set the RS-232 baud rate. The default setting is 9600 bps. Press and buttons to select the different baud rate and press button to set the value into printer. When you enter this list, the baud rate value in the right side of ">" icon is the current setting in the printer. Press key to cancel the setting and return to the previous menu. 3.1.3.2 Parity Serial Comm.
3.1.3.4 Stop Bit(s): Serial Comm. 4/5 Parity Stop Bit(s) 1/3 > 1 Data Bits 2 > Stop Bit(s) Exit This option is used to set the RS-232 Stop Bits. The default setting is “1” stop bit. Press and buttons to select the different Stop Bits and press button to set the value into printer. When you enter this list, the option in the right side of ">" icon is the printer current setting. Press key to cancel the setting and return to the previous menu.
3.1.4 Ethernet Use this menu to configure internal Ethernet configuration check the printer’s Ethernet module status, and reset the Ethernet module. This function is available on the LCD display when Ethernet card is installed. and buttons to select the different options and press Press button to enter the option. Press key to cancel the setting and return to the previous menu.
3.1.4.1.2 MAC Ethernet 1/3 Status > Status 2/3 IP Address Configure MAC Address 001B82-FF0918 > MAC Exit Exit The MAC address information will be shown on the LCD display. Please press or button to return to the previous menu. 3.1.4.2 Configure: (DHCP / Static IP) Use this menu to set the printer's DHCP and Static IP. 3.1.4.2.1 DHCP Ethernet 2/4 Status Configure 1/3 > DHCP > Configure Static IP Reset Exit Press and buttons to select the DHCP function and press to enter.
3.1.4.2.2 Static IP Use this menu to set the printer's IP address, subnet mask and gateway. Ethernet 2/3 Status Configure 2/3 DHCP > Configure > Static IP Exit Exit Press and buttons to select the different options and press button to enter the option. Press return to the previous menu. key to cancel the setting and IP Address Subnet Mask Gateway 000.000.000.000 000.000.000.000 000.000.000.
3.2 File Manager This feature is used to check the printer available memory and file list. File Mana ger File List ↓ DRAM ↓ FLASH ↓ CARD ↓ Exit Avail. Memory Del. All Files ↓ DRAM ↓ FLASH ↓ CARD ↓ Exit Exit 3.2.1 File List Use this menu to show, delete and run (.BAS) the files saved in the printer DRAM/Flash/Card memory. To show the files： File Manager > File List 1/4 File List 2/4 > FLASH Avail. Memory CARD Del. All Files Exit FLASH File List > DEMO.TTF DEMO.
File Manager 2/4 File List Avail. Memory DRAM: > Avail. Memory 256 KB FALSH: Del. All Files 6656 KB CARD: 0 KB 3.2.3 Del. All Files Use this menu to delete all files. Press button to delete all files in the device. Press to cancel deleting files and go back to previous menu. File Manager File List Avail. Memory > Del. All File 3/4 File List 1/4 Del.
3.3 Diagnostics Diagnostics Print Config. Dump Mod e Rotate Cutter Exit 3.3.1 Print Config. This feature is used to print current printer configuration to the label. On the sconfiguration printout, there is a print head test pattern, which is useful for checking if there is any dot damage on the print head heater element. Diagnostics 1/4 Self Test ... > Print Config. Printing ...
3.3.2 Dump Mode Captures the data from the communications port and prints out the data received by printer. In the dump mode, all characters will be printed in 2 columns as following. The left side characters are received from your system and right side data are the corresponding hexadecimal value of the characters. It allows users or engineers to verify and debug the program. Diagnostics 2/4 Printing ... Pritn Config. Dump Mode 1/1 > Dump Mode Rotate cutter Note: 1.
3.3.3 Rotate Cutter In case paper is jammed in the cutter, this feature can rotate the cutter blade forward or reverse direction, which is helpful to remove the jammed paper easily from the cutter. Diagnostics 3/4 Print Config. UP: Fwd. DOWN: Rev. Dump Mode > Rotate Cutter MENU: Exit 3.4 Language Language English Chinese (TC) Chinese (SC) Japanese G erman Italian French Russian Polish Spanish Exit This option is used to setup the language on LCD display.
3.5 Service Service Initialization Mileage Info. Exit This feature is used to restore printer settings to defaults and display printer mileage information. 3.5.1 Initialization Service 1/3 Initialization Initializing ... > Initialization Mileage Info. SELECT Exit MENU YES NO The printer settings are restored to defaults as below once printer is initialized. Note : When printer initialization is done, please calibrate the gap or black mark sensor before printing.
Gap sensor sensitivity 3 (Will be reset. Need to re-calibrate the gap) Bline sensor sensitivity 2 (Will be reset. Need to re-calibrate the gap) Language English IP address DHCP 3.5.2 Mileage Info. Use this option to check the printed mileage (displayed in meter). Service 1/3 Mileage:(m) Initialization > Mileage Info. 4016 Labels: (pcs.
4. Diagnostic Tool The Diagnostic Utility is a toolbox that allows users to explore the printer's settings and status; change printer settings; download graphics, fonts, and firmware; create printer bitmap fonts; and to send additional commands to the printer. Using this convenient tool, you can explore the printer status and settings and troubleshoot the printer. Note: This utility works with printer firmware V6.00 and later versions. 4.1 Start the Diagnostic Tool 1.
4.2 Printer Function (Calibrate sensor, Ethernet setup, RTC setup………) 1. Select the PC interface connected with bar code printer. 2. Click the “Function” button to setting. 3. The detail functions in the Printer Function Group are listed as below. Function Description Factory Default Initialize the printer and restore the settings to factory default. Dump Text To activate the printer dump mode. Configuration Page Print printer configuration. RTC Setup Synchronize printer Real Time Clock with PC.
5. Troubleshooting 5.1 Common Problems The following guide lists the most common problems that may be encountered when operating this bar code printer. If the printer still does not function after all suggested solutions have been invoked, please contact the Customer Service Department of your purchased reseller or distributor for assistance. Problem Possible Cause Recovery Procedure Power indicator does * The power cord is not properly connected.
* Re-connect cable to interface. * If using serial cable, - Please replace the cable with pin to pin connected. - Check the baud rate setting. The default baud rate setting of printer is 9600,n,8,1. * If using the Ethernet cable, - Check if the Ethernet RJ-45 connector green LED is lit on.. - Check if the Ethernet RJ-45 connector amber LED is blinking. - Check if the printer gets the IP address when using DHCP mode.
Poor Print Quality * Reload the supply. * Clean the printhead. * Clean the platen roller. * Adjust the print density and print speed. * Run printer self-test and check the print head test pattern if there is dot missing in the pattern. * Change proper ribbon or proper label media. * Adjust the printhead pressure adjustment knob. - If the left side printout is too light, please adjust the left side pressure adjustment knob to the * Ribbon and media is loaded incorrectly higher index (higher pressure).
* Calibrate the sensor sensitivity again. * Set the correct label size and gap size. * Press [MENU] [SELECT] x3 [DOWN]x6 [SELECT] to fine tune the parameter of Shift Y. * If using the software BarTender, please set the vertical offset in the driver. * Media sensor sensitivity is not set properly. The printing position * Label size is incorrect. * The parameter Shift Y in the LCD menu of small label is is incorrect. incorrect * The vertical offset setting in the driver is incorrect.
6. Maintenance This session presents the clean tools and methods to maintain your printer. 1. Please use one of following material to clean the printer. Cotton swab (Head cleaner pen) Lint-free cloth Vacuum / Blower brush 100% ethanol 2. The cleaning process is described as following Printer Part Method Interval 1. Always turn off the printer Clean the print head when changing a before cleaning the print head. new label roll 2. Allow the print head to cool for a minimum of one minute. 3.
Do not touch printer head by hand. If you touch it careless, please use ethanol to clean it. Please use 100% Ethenol. DO NOT use medical alcohol, which may damage the printer head. Regularly clean the print head and supply sensors once change a new ribbon to keep printer performance and extend printer life.
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TSC Auto ID Technology Co., Ltd. Headquarters / Factory No. 35, Sec. 2, Ligong 1st Rd., Wujie Town , I-Lan County 268, Taiwan, R.O.C. TEL: +886-3-990-6677 FAX: +886-3-990-5577 Web site: www.tscprinters.com E-mail: printer_sales@tscprinters.com tech_support@tscprinters.com 53 Taipei Office 11F, No. 205, Sec. 3, Beishin Rd., Shindian City, Taipei 231, Taiwan, R.O.C.
