USER GUIDE Juno™ series Juno SB handheld Juno SC handheld Juno SD handheld
USER GUIDE Juno™ series Juno SB handheld Juno SC handheld Juno SD handheld Version 1.
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Safety Information Radio use The Juno™ series handhelds contain a Bluetooth® radio and a wireless LAN radio. Depending on your version of Juno handheld, it may also contain a cellular modem. In some situations, you may be required to turn off the radios. For example, aviation authority regulations restrict the use of radios on board aircraft. To prevent the handheld from emitting radio signals, do one of the following: • To turn off the handheld, press and hold the Power button for five seconds.
Safety Information such as mobile phones. However, the use of wireless radios may be restricted in some situations or environments, such as on aircraft. If you are unsure of restrictions, you are encouraged to ask for authorization before turning on the wireless radios.
Safety Information C WARNING – To use AC adaptors safely: – Use only the AC adaptor intended for the Juno series handheld. Using any other AC adaptor can damage the handheld and may void your warranty. Do not use the AC adaptor with any other product. – Make certain that the input voltage on the adaptor matches the voltage and frequency in your location. – Make certain that the adaptor has prongs compatible with your outlets.
Safety Information – Use the battery only in Trimble equipment that is specified to use it. – Use the battery only for its intended use and according to the instructions in the product documentation. Note – Many administrations have regulations relating to the recycling or safe disposal of batteries. Please consult http://www.trimble.com/about_ev.shtml for more information.
Contents Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Radio use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Exposure to radio frequency radiation from Bluetooth and WLAN transmitters Exposure to radio frequency radiation from Cellular wireless transmitters. . . . AC adaptor safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Battery safety. . . . . . . . . . . . . . . . . . . . . . . . .
Contents 3 Using the Windows Mobile Operating System . . . . . . . . . . . . . . . . 39 Parts of the screen . . . . . . . . . . . . . . . . . Accessing help . . . . . . . . . . . . . . . . . . . . Status indicators . . . . . . . . . . . . . . . . . . Battery level indicators . . . . . . . . . . Speaker status indicators . . . . . . . . . Network indicators . . . . . . . . . . . . . Modem status indicators . . . . . . . . . Pre-installed programs. . . . . . . . . . . . . . . Using the stylus . . . . . . .
Contents Using the GPS field software . . . . . . . . . . . . . . . . . . . . . . Starting the GPS field software . . . . . . . . . . . . . . . . Viewing available GPS satellites . . . . . . . . . . . . . . . Resetting the GPS receiver . . . . . . . . . . . . . . . . . . . Ensuring the accuracy of your GPS data. . . . . . . . . . . . . . . Using accuracy-based logging . . . . . . . . . . . . . . . . . Connecting to a real-time differential correction source Planning a data collection session . . . . . . .
Contents ActiveSync technology . . . . . Windows Mobile Device Center Network connections . . . . . . Bluetooth wireless technology . Wireless LAN connections . . GPS receiver issues . . . . . . . . . . . . Real-time DGPS issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CHAPTER 1 Introduction In this chapter: Q About the Juno series handheld Q What’s in the box? Q Accessories Q Use and care of the handheld Q Technical assistance Q Your comments 1 The Juno Series User Guide describes how to set up and use the Juno™ series handheld. The information in this guide supplements the information in the Juno Series Quick Start Guide, which you received with the handheld. This guide describes how to: • use the Windows Mobile® version 6.1 operating system.
1 Introduction About the Juno series handheld The Juno series includes the Juno SB, Juno SC, and Juno SD handhelds. These handhelds combine a high sensitivity GPS receiver with a field computer powered by the Windows Mobile version 6.1 operating system. The Juno series handheld has built-in Bluetooth® wireless technology for cable-free connection to other devices, and wireless LAN (Local Area Network) connectivity for connections to networks.
1 Introduction What’s in the box? When you unpack the Juno series handheld, check that you have received all the components, as shown below. Quick Start Guide Lanyard USB Data Cable 2 x Stylus Battery Juno handheld AC power adaptor and international adaptor kit Figure 1.1 Headset (Juno SD handheld only) Getting Started Disc Items included with the Juno series handheld Inspect all contents for visible damage (scratches, dents) and if any components appear damaged, notify the shipping carrier.
1 Introduction Accessories The following optional accessories are available: • Vehicle power adaptor • Replacement stylus (2 pack) • Carry case • Replacement International AC adaptor • External patch antennas • Replacement battery • Screen protectors (2 pack) • • Vehicle mount Replacement headset (Juno SD handheld only) For more information, go to www.trimble.com/junosb.shtml, www.trimble.com/junosc.shtml, or www.trimble.com/junosd.shtml.
1 Introduction 3. Press and hold the Power key for five seconds to turn off the handheld. 4. Store the handheld at room temperature. To use the Juno series handheld after storage: 1. Press the Power key to turn on the handheld. 2. Recharge the battery (see Charging the battery, page 30). Technical assistance Technical support Go to the Juno series handheld technical support page (www.trimble.com/junosd_ts.asp or www.trimble.com/junosc_ts.asp or www.trimble.com/junosb_ts.
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CHAPTER 2 Getting Started In this chapter: Q Parts of the Juno series handheld Q Keypad buttons Q Powering the handheld Q Turning on and turning off the handheld Q Resetting the handheld Q Storing data Q Installing and removing the SIM card 2 This chapter describes the main features of the Juno series handheld, and provides the information you need to get up and running with the handheld.
2 Getting Started Parts of the Juno series handheld The following pages show the main parts of the handheld. Soft keys Inbox OK Today Start Microphone Navigation and Enter keys Figure 2.1 Juno series handheld – Juno SB and Juno SC - front view Soft keys End call OK Start call Start Microphone Navigation and Enter keys Figure 2.
2 Getting Started External GPS antenna connector Camera lens Power LED Stylus holder Reset button Zoom Power button SIM card slot (SC and SD versions) MicroSD card slot Camera button Lanyard tether point Figure 2.3 Juno series handheld – left and right views Mini USB socket Headset connector Figure 2.
2 Getting Started Keypad buttons The Juno series handheld keypad provides fast, easy access to common actions. Soft keys Inbox Today OK Start Microphone Navigation and Enter keys Figure 2.5 Juno series handheld keypad buttons - Juno SB and Juno SC Soft keys End call Start call OK Start Microphone Navigation and Enter keys Figure 2.
Getting Started B 2 Key Description Navigation keys Use these keys to navigate around the screen, scroll through menus, or to tab through options on windows and forms. Use the: • arrow keys to move up, down, left, and right. • action key (the center key) to perform an applicationspecific action, which is usually Enter. Soft keys By default these keys perform the same action as the left and right softkeys in the menu bar. Alternatively, program these keys to perform a selected action.
2 Getting Started Powering the handheld The Juno series handheld contains a rechargeable Lithium-ion battery. Note – Charge the battery completely before using the handheld for the first time. If the battery has been stored for longer than six months, charge it before use. Trimble recommends charging the battery for four hours to recharge it fully.
Getting Started C 2 WARNING – Charge and use the rechargeable Lithium-ion battery only in strict accordance with the instructions. Charging or using the battery in unauthorized equipment can cause an explosion or fire, and can result in personal injury and/or equipment damage. To prevent injury or damage: – Do not charge or use the battery if it appears to be damaged or leaking. – Charge the Lithium-ion battery only in a Trimble product that is specified to charge it.
2 Getting Started Charging the battery Charge the battery in the handheld (see page 29). To charge the battery, do one of the following: • Connect the AC power adaptor to the Power socket on the handheld and then connect the adaptor to mains power. An international adaptor kit is provided with the handheld. • Connect the optional vehicle power adaptor to the Power socket on the handheld and then connect the adaptor to the vehicle power source.
2 Getting Started Checking the level of battery power To check the level of battery power remaining at any time, tap the battery icon in the title bar of the Today screen. The Power control appears, displaying the Battery tab. When the handheld battery is recharging from an external power source, the battery icon in the Today screen changes to . You can still tap the icon to view the level of battery power.
2 Getting Started Turning on and turning off the handheld If the screen on the handheld is blank, the handheld is in Suspend mode (see page 32) or has been shut down. To turn on the handheld from Suspend mode, press the Power key briefly (less than two seconds). To turn on the handheld from Shutdown, press and hold the Power key for five seconds. To turn off the handheld and put the handheld into Suspend mode, press the Power key briefly (less than one second).
2 Getting Started Resetting the handheld If the screen on the handheld is blank, the handheld has turned off. Press the Power button to turn on the handheld. If the handheld stops responding to the stylus, or if it does not respond when you press any of the keypad buttons, you may need to reset it. First, try a soft reset. If the handheld does not respond, perform a hard reset. You can also reset the handheld to its factory default settings.
2 Getting Started Resetting to factory default settings Reset the handheld to factory default settings to restore the handheld to its original state, or only if a soft reset and then a hard reset does not resolve the problem. C C B CAUTION – Resetting the handheld to factory default settings erases all data, installed applications, and settings stored in the handheld, except for any data or applications that were pre-installed on the handheld or are stored on a memory card.
2 Getting Started C CAUTION – The Windows Mobile 6.1 operating system does not include a Recycle Bin. When you delete files from the handheld, they are deleted permanently. Trimble recommends that you regularly copy important data to an office computer. For more information, see Connecting to an Office Computer, page 57. Memory cards As an alternative to storage memory, you can save data to a memory card.
2 Getting Started Encrypting files on memory cards To prevent sensitive data on a memory card from being used if the card is lost or stolen, files can be encrypted as they are placed on the card. When encryption is enabled, an encryption key is stored on the handheld. Files are encrypted as they are copied or written to the memory card. Files already saved on memory cards before enabling encryption are not automatically encrypted.
Getting Started 2 Installing and removing the SIM card C C C CAUTION – The SIM card and its contents can be easily damaged by scratches or bending. Use caution when inserting or removing the card. CAUTION – The presence of any dust or moisture in the SIM card slot may adversely affect the device and void your Trimble warranty. To prevent dust or moisture entering the SIM card slot: – Make certain that the SIM card slot door is attached correctly when you are using the handheld outdoors.
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CHAPTER 3 Using the Windows Mobile Operating System In this chapter: Q Parts of the screen Q Using the stylus Q Status indicators Q Pre-installed programs Q Accessing help Q Entering information Q Personalizing the handheld Q Messaging Q Voice calls (Juno SD handheld only) Q Text messaging (Juno SD handheld only) 3 The Juno SB and Juno SC handhelds are powered by the Windows Mobile 6.1 Classic operating system. The Juno SD handheld is powered by the Windows Mobile 6.
3 Using the Windows Mobile Operating System Parts of the screen The main parts of the screen are shown below. Start button Tap to open the Start menu, where you can access programs and system controls. Title bar Contains status icons for important system functions. Wireless LAN, Bluetooth, and cellular modem icons Show status of integrated radios. Tap an icon to access the Wireless Manager. Today screen Summarizes your appointments, tasks, notes, and emails for the day. Tap any item to open it.
3 Using the Windows Mobile Operating System Status indicators The following status indicators appear in the title bar at the top of the screen. Battery level indicators Icon Tap icon to... Battery level Low battery (10% or less remaining) check battery level Battery charging/using external power Speaker status indicators Icon Tap icon to... Speaker is on Speaker is off change volume Network indicators Icon Tap icon to...
3 Using the Windows Mobile Operating System Modem status indicators on the Juno SC handheld Icon Tap icon to... No cellular modem signal Cellular modem is turned off No cellular service Searching for cellular modem service No SIM card Cellular modem is turned on but no SIM card Cellular modem is turned on but SIM card has failed access the Modem Control application.
3 Using the Windows Mobile Operating System Pre-installed programs Programs that are pre-installed on the Juno series handheld are as follows: Program Function ActiveSync Synchronize information between the handheld and a computer. Adobe Reader LE View PDF files. Calculator Perform basic arithmetic functions. Calendar Keep track of appointments and arrange meetings. Contacts Keep track of your friends and colleagues.
3 Using the Windows Mobile Operating System Using the stylus To interact with the handheld, use the stylus to tap on the touch screen. You can perform the following actions with the stylus: Action Definition Tap Touch the screen once with the stylus to open items and select options. Tap and hold Tap and hold the stylus on an item to see a list of actions available for that item. On the pop-up menu that appears, tap the action you want to perform.
3 Using the Windows Mobile Operating System To select an input panel, tap the Input Selector arrow next to the Input Panel button and then tap the input panel you want to use: • To use the on-screen keyboard, tap Keyboard. • To write directly onto the screen and have the handwritten words and symbols converted into typed characters, tap Letter Recognizer or another input panel that supports writing on the screen. • To configure options for the selected input panel, tap Options.
3 Using the Windows Mobile Operating System Making a recording You can create a stand-alone voice note or you can add a recording to a note. Then you can work with voice notes in the same way that you work with notes. To make a recording: B 1. Tap / Programs / Notes. 2. Do one of the following: – To create a stand-alone recording, tap the Record button in the screen displaying the list of notes to begin recording.
Using the Windows Mobile Operating System 3 Application buttons can be programmed to perform one of the following types of actions: • Run a selected application, for example Messaging or Calendar. • Act as a software button, for example an OK/Close button or a scroll button. • View a selected screen, or part of a screen, for example return to the Today screen or launch the Context menu or Input panel. To open the Buttons control: • Tap / Settings / Personal / Buttons.
3 Using the Windows Mobile Operating System Items You can choose the items that appear on the Today screen, and the order that they appear in. To change the items that appear on the Today screen: 1. Tap / Settings / Personal / Today. 2. Tap the Items tab. 3. Select or clear the check boxes to show or hide the Today screen items. 4. Use the Move Up and Move Down buttons to change where the selected item appears on the Today screen. 5. Tap OK.
3 Using the Windows Mobile Operating System Power To open the Power control, do one of the following: • Tap the battery icon • Tap in the title bar of the Today screen. / Settings / System / Power. Tap the Battery tab to check the battery level (see Checking the level of battery power, page 31). Tap the Advanced tab to set the time before the handheld turns off when idle (see Suspend mode, page 32).
3 Using the Windows Mobile Operating System Screen Use the Screen control to align the touch screen or to change the appearance of text on the screen. To open the Screen control: • Tap / Settings / System / Screen. To change the screen settings: 1. Tap the General tab. 2. To change the orientation of the screen, select an option in the Orientation group. 3. To start the alignment sequence for the touch screen, tap Align Screen. 4. Tap OK.
Using the Windows Mobile Operating System 3 Backlight The backlight makes the screen easier to read in low light, but uses extra power. Use the Backlight control to configure power-saving settings for the backlight. To open the Backlight control: • Tap 1. To set the backlight to automatically turn off, do one of the following: 2. / Settings / System / Backlight. – To automatically turn off the backlight when the handheld is idle and is using battery power, tap the Battery Power tab.
3 Using the Windows Mobile Operating System Messaging Use Messaging to send and receive receive email messages using the Juno series handheld. Messaging is the equivalent of your email Inbox. To use email, you can do one of the following: • Synchronize email messages with Microsoft Exchange or Microsoft Outlook® on an office computer. • Send and receive email messages by connecting directly to an email server through an ISP or a network.
3 Using the Windows Mobile Operating System If you need to connect to different mailboxes, set up and name a different service for each connection. Note – The Messaging software supports only the POP3 and IMAP4 protocols for incoming mail, and SMTP for outgoing mail. To set up a mail service: 1. Tap / Messaging. 2. Tap New Email Account. 3. Enter the email address for your account. 4. To automatically get connection settings for your email account from the Internet, select the check box. 5.
3 Using the Windows Mobile Operating System Voice calls (Juno SD handheld only) Use the Juno SD handheld to make and receive phone calls. You can enter a number to dial using the keypad, or select a number from your Contacts list. To make a phone call: 1. Make sure that a SIM card is installed. See Installing and removing the SIM card, page 37 2. Make sure that the phone is turned on. See Turning on and turning off the integrated radios, page 82 3. Do one of the following: 4.
3 Using the Windows Mobile Operating System 3. Select the Security tab to set a PIN, change the PIN, or set the handheld to require a PIN to be entered every time the phone is used. For more information on setting a PIN, see Setting a PIN on the Juno SD handheld, page 83. Text messaging (Juno SD handheld only) Use the phone functionality on the Juno SD handheld to send and receive text messages. Make sure that a SIM card is installed.
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CHAPTER 4 Connecting to an Office Computer In this chapter: Q Connection management software Q Connecting the handheld to a computer Q Managing the connection using the Windows Mobile Device Center Q Managing the connection using ActiveSync technology Q Installing software onto the handheld 4 Connect the Juno series handheld to an office computer to transfer information, settings, and files from one device to the other, or to install software onto the handheld.
4 Connecting to an Office Computer Connection management software To install software onto a device powered by a Windows Mobile operating system, or to copy files between the handheld and a computer, you must connect the device to an office computer. If the computer is running: • the Windows 7 or Windows Vista® operating system, use the Windows Mobile Device Center to manage the connection. • the Windows® XP or 2000 operating system, use ActiveSync technology to manage the connection.
4 Connecting to an Office Computer Installing ActiveSync technology A copy of ActiveSync technology is provided on the Juno Series Getting Started Disc. Alternatively, go to www.microsoft.com/windowsmobile/activesync/default.mspx to download the latest version from the Microsoft website. Connecting the handheld to a computer To connect the Juno series handheld to a computer: 1. Make sure that the handheld and the computer are switched on. 2.
4 Connecting to an Office Computer When the handheld and the computer are connected, you can manage the connection through a window that appears on the office computer. See one of the following: – Managing the connection using the Windows Mobile Device Center, page 60 – Managing the connection using ActiveSync technology, page 61 Managing the connection using the Windows Mobile Device Center 1. Connect the handheld to the computer (see page 59). 2. If the Autoplay window appears, close the window.
4 Connecting to an Office Computer B 6. To install software onto the handheld, see Installing software onto the handheld, page 63. 7. To uninstall software from the handheld, click Programs and Services and then click Add/Remove Programs. Tip – If the Add/Remove Programs option does not appear below Programs and Services, click More. The Add/Remove Programs option appears. For more information, refer to the Windows Mobile Device Center Help.
4 Connecting to an Office Computer 3. The Microsoft ActiveSync window displays the message Connected: 4. To transfer files between the computer and the handheld, click Explore. A Windows Explorer-type window appears, displaying files stored on the handheld. Copy and paste files to other locations on the computer, or from the computer to the handheld. 5. To install software onto the handheld, see Installing software onto the handheld, page 63. 6.
Connecting to an Office Computer 4 Installing software onto the handheld Before you begin, refer to the installation instructions provided with the software. Some software installations are specifically designed to run on a Windows Mobile powered device. To install software that has a Windows Mobile installation setup: 1. Connect the handheld to a computer (see page 59). 2. Copy the installation files to a folder on the handheld. 3. Browse to the folder on the handheld.
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CHAPTER 5 Using the GPS Receiver In this chapter: Q Supported GPS field software Q Configuring the GPS field software to connect to the receiver Q Using the GPS field software Q Ensuring the accuracy of your GPS data Q Differential GPS explained Q Outputting NMEA data 5 The Juno series handheld includes an integrated GPS receiver that enables you to collect GPS data for incorporating into a GIS or for managing assets.
5 Using the GPS Receiver Supported GPS field software You can use the Juno series handheld with any of the software products described below. TerraSync software You can install version 3.30 or later of the TerraSync software on a Juno series handheld. Use the software to collect and maintain GIS and GPS data. To install the TerraSync software, either insert the TerraSync Software CD in the CD-ROM drive of a computer and use the menus provided, or run the downloaded setup file.
5 Using the GPS Receiver Other GPS field applications You can use the Juno series handheld with a custom application developed using version 2.32 or later of the Trimble GPS Pathfinder Tools Software Development Kit (SDK). You can also use the Juno series handheld with any GPS field software that accepts NMEA messages.
5 Using the GPS Receiver Starting the GPS field software • Tap / Programs and then select the GPS field software, for example GPS Controller. When you first open any Trimble GPS field software, the Skyplot section is displayed. Viewing available GPS satellites Use the graphical Skyplot section or the Satellite Info section in the Trimble GPS field software to view detailed GPS information. Note – To receive signals from GPS satellites, the handheld must have a clear view of the sky.
Using the GPS Receiver 3. 5 Plan GPS data collection around the times of the day when satellite geometry is best. For more information, see page 71. Using accuracy-based logging If you are using the TerraSync software, use accuracy-based logging to ensure that only GPS positions that meet the specified estimated accuracy are logged. GPS positions that do not meet your accuracy requirements are not logged.
5 Using the GPS Receiver Connecting to a real-time differential correction source Use a real-time differential GPS (DGPS) source to give you better accuracy as you collect data. For more information about how real-time differential GPS works, see Differential GPS explained, page 71. Using SBAS corrections The Juno series handheld has an integrated GPS receiver that uses Satellite Based Augmentation Systems (SBAS) correction messages to improve the accuracy and integrity of GPS data.
Using the GPS Receiver 5 Planning a data collection session To maximize productivity, plan GPS data collection around the times of the day when satellite geometry is best. The GPS Controller software includes a Plan section with an animated skyplot and DOP (satellite geometry) graph for your position for the next 12 hours. In the Plan section, you can check the planning skyplot as you play a session, then use the timeline to zoom in on times when geometry is poor.
5 Using the GPS Receiver Postprocessed DGPS In postprocessed DGPS, the collected GPS data is transferred to an office computer, and measurements from the base station are downloaded. You can postprocess GPS data collected with Trimble GPS field software using: • the GPS Pathfinder Office software version 4.10 (with the latest updates) or later. • the Trimble GPS Analyst extension for ESRI ArcGIS software version 2.10 (with the latest updates) or later.
5 Using the GPS Receiver To enable NMEA data to be output: 1. In the GPS Settings form, set the NMEA Output field to On. 2. that appears next Tap the Setup button to the NMEA Output field. The NMEA Output Settings appears. 3. Configure the NMEA message output settings. 4. Tap OK. For more information, refer to the GPS Controller Help. Note – NMEA data can only be used by applications installed on the handheld. There is no method to output NMEA data to an external device.
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CHAPTER 6 Using the Camera In this chapter: Q Parts of the camera Q Starting the camera application Q Camera settings Q Using the Zoom function Q Managing images 6 The Juno series handheld contains an integrated digital camera, which can be used to capture pictures or video.
6 Using the Camera Parts of the camera Lens Preview mirror Zoom Camera button. Press to: - start camera application - take photo/record video Figure 6.1 Juno series handheld – camera controls Starting the camera application To start the camera, do one of the following: 1. Press the Camera button on the right side of the device. 2. Tap / Programs / Pictures & Videos / Camera. When the camera application is started, it is by default in Image Capture mode. 3.
Using the Camera 6 To exit the camera settings and record an image or video tap the screen or press the Camera button. Video settings Image settings Table 6.1 Camera settings Camera mode Setting Image and video Exit Camera application Image and Video Operating mode Icon Video capture Image capture Image and Video File storage location MicroSD card Device memory Image and Video *Video only allows 320×240 to be selected Resolution Note – The larger the resolution, the larger the file size.
6 Using the Camera Table 6.1 Camera settings (continued) Camera mode Setting Image and Video White balance. Set according to user environment to ensure accurate image color. Icon Cloudy Indoor Outdoor Auto Image and Video Exposure Night Day Image and Video Brightness adjustment. Select plus numbers to lighten the image; select minus numbers to darken the image.
Using the Camera 6 Using the Zoom function The Zoom button can be used in both the Image and Video capture modes, as outlined in the table below. The current zoom level is indicated in the top left corner of the screen. Resolution Image 320×240 800×600 1280×960 1600×1200 2048×1536 Video 320×240 1.0 1.2 1.4 1.6 9 9 9 9 9 9 9 9 9 9 8 9 9 8 9 8 8 8 8 8 9 9 9 9 Managing images To view and manage images, click on the Album icon to access Pictures & Videos.
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CHAPTER 7 Getting Connected In this chapter: Q General wireless connection information Q Options for connecting wirelessly to other devices and networks Q Bluetooth wireless connections explained 7 The Juno series handheld includes an integrated wireless LAN radio and an integrated Bluetooth radio, and provides a number of options for connecting to networks and other devices.
7 Getting Connected General wireless connection information The Juno series handheld has an integrated wireless LAN radio compliant with IEEE 802.11 b/g and an integrated Bluetooth radio. The Juno SC and Juno SD handhelds also contain an integrated cellular modem. To use the wireless LAN, Bluetooth radio, or cellular modem, you need to turn them on (see Turning on and turning off the integrated radios below).
7 Getting Connected To turn on or turn off the radios using the Wireless Manager 1. Open the Wireless Manager (see above). 2. Do one of the following: Note – The Phone option applies only to the Juno SD handheld. – Tap All at the top of the screen to turn on the radios, or to turn off all the radios if they are already on. – Tap Wi-Fi, Bluetooth, or Phone to turn on the radio that you want to use, or to turn off the radio if it is already on.
7 Getting Connected 3. To configure the phone to always require a PIN, select Require PIN when phone is used. 4. Enter the preset PIN assigned by your wireless service provider. 5. Tap OK. To change a PIN: 1. Tap Change PIN. 2. Enter the current PIN and then tap Enter. 3. Enter a new PIN and then tap Enter.
7 Getting Connected After you turn on the cellular modem, the Modem Status icon will change from indicate the type of network coverage. For more information, see Modem status indicators on the Juno SC handheld, page 42. to Setting a PIN on the Juno SC handheld You can help to keep data secure by configuring your SIM card with a PIN (personal identification number). You will need to enter the PIN each time the modem is turned on.
7 Getting Connected Dial string editor Some carriers do not require a custom dial string to establish an Internet connection. Your service provider can provide you with specific connection details, which may include: • A username and password. • The carrier’s access point name (APN). • The “phone number” required to establish a connection. • Any additional required dial string. To configure the dial string settings: 1.
Getting Connected 7 Making the handheld visible (discoverable) to other Bluetooth devices To allow other Bluetooth-enabled devices to connect to the Juno series handheld, or if the handheld will not connect to or pair with another device you are attempting to connect to, you must make the handheld visible (this is sometimes referred to as “discoverable”). To make the handheld visible to other devices: 1. Tap / Settings / Connections / Bluetooth. 2. Tap the Mode tab. 3.
7 Getting Connected Options for connecting wirelessly to other devices and networks The Juno series handheld has an integrated wireless LAN radio and an integrated Bluetooth radio that you can use to connect to other devices and networks. In addition, the Juno SC and Juno SD handhelds include an integrated cellular modem for data connections, and the Juno SD also supports voice calls and text messaging.
7 Getting Connected Connecting to a wireless LAN access point To connect to a wireless LAN access point, you must: 1. Set up the wireless LAN connection 2. Connect to the wireless LAN network or access point. Note – If you have installed a personal certificate on the handheld, you do not need to set up the wireless connection manually as described in Step 1. To connect to the network or access point go to Step 2: Connecting to the network or access point.
7 Getting Connected When a wireless LAN is detected, the access point icon on the title bar is animated, and a notification message appears on the left softkey. If the access point icon or the notification does not appear, use the Wireless Manager to turn off and then turn back on the wireless LAN radio. When the wireless LAN radio is turned on, any networks or access points within range are detected and the icon and notification appear. 3.
7 Getting Connected Step 1: Configuring the connection to the network 1. On the handheld, tap / Settings / Connections / Connections. 2. Below My ISP, tap Add a new modem connection. 3. Enter the name for the connection. 4. Do one of the following: • For the Juno SC handheld: – from the Select a Modem dropdown list, select Internal Cellular Modem and then tap Next on the right softkey. – Enter the GPRS access number for the Internet.
7 Getting Connected 3. Tap and hold the connection you want to use and then select Connect. 4. Unless the service provider already confirmed that you must enter the user name, password, and domain settings, to access the Internet, tap OK on the left softkey without entering any information on this screen. Otherwise, enter the required information and then tap OK on the left softkey. 5.
7 Getting Connected Some devices do not support paired connections. Use a non-paired connection if the device does not have a keyboard, and if you know that the device does not automatically exchange a pre-programmed passkey during pairing. For more information, see Setting up a connection to a non-paired device, page 94.
7 Getting Connected Note – For more information on the types of devices that the Juno series handheld can connect to, and the supported Bluetooth services, see Connecting to a Bluetooth device as a client, page 106. 8. Tap OK in the top right corner of the screen to close the Bluetooth application. 9. Tap in the top right corner to close the Settings screen. You have now created a partnership between the Juno series handheld and the other Bluetooth-enabled device so that they can communicate.
7 Getting Connected You have now created a partnership between the Juno series handheld and the other Bluetooth-enabled device so that they can communicate. To start using the connection, you must complete the configuration steps for that type of connection and then connect to the device.
7 Getting Connected 4. Enter the name for the connection. 5. From the Select a Modem dropdown list, select Bluetooth and then tap Next on the right softkey. 6. If the phone you want to connect to is: – listed, go to Step 7 below. – not listed: a. Tap Add new device. The handheld searches for other Bluetooth devices and displays them in the list. If the handheld’s integrated Bluetooth radio is turned off, it is now automatically turned on. b.
Getting Connected c. 7 Tap Finish on the right softkey. You are returned to the Connections screen. You have now configured the dialup networking connection. Step 2: Connecting to the Internet using the dialup network 1. On the handheld, go to the Connections screen, if it is not already open (tap Settings / Connections / Connections). / 2. Below My ISP, tap Manage existing connections. 3. Tap and hold the connection you want to use and then select Connect. 4.
7 Getting Connected Step 3: Configuring the GPS field software to use data received from the Internet source Now that you have connected the Juno series handheld to the Internet, you must configure the software to use the connection to receive data. Downloading background map files from an Internet map server 1. Make sure that the coordinate system selected in the TerraSync software matches the coordinate system of the map server. 2.
7 Getting Connected Connecting to a Bluetooth-enabled serial device Use Bluetooth wireless technology to receive data from a Bluetooth-enabled serial device, such as a laser rangefinder. To connect to a Bluetooth-enabled serial device, you must: 1. Connect to the Bluetooth-enabled serial device. 2. Configure the COM port on the handheld to use for the connection. 3. If necessary, configure the GPS field software to use data received from the serial device.
7 Getting Connected Step 3: Configuring the GPS field software to use data from the serial device Once you configure the connection between the Juno series handheld and the Bluetooth-enabled serial device, you must configure the software to use the connection to receive data. To use a Bluetooth-enabled external sensor such as a laser rangefinder or a barcode scanner in TerraSync software, see Using data from an external source in the TerraSync software, page 100.
Getting Connected 7 Connecting to an office computer to use ActiveSync technology Instead of using a USB or serial cable to physically connect to an office computer, you can use Bluetooth wireless technology to connect to ActiveSync technology or the Windows Mobile Device Center on a Bluetooth-enabled office computer. Note – Not all Bluetooth devices and Bluetooth management software support ActiveSync connections. Check with the manufacturer of the office computer for compatibility.
7 Getting Connected The Connection Settings dialog appears: d. Select the Allow connections to one of the following check box. e. From the list, select the COM port that you selected in Step a and then click OK. Note – Before you try to form a Bluetooth connection from the Juno series handheld to the office computer, you must correctly configure the Bluetooth host serial port and ActiveSync technology on the office computer. 3. On the handheld, tap / Settings / Connections / Bluetooth. 4.
Getting Connected 7 Step 2: Connecting to ActiveSync using Bluetooth wireless technology 1. On the Juno series handheld, tap / Programs / ActiveSync. 2. Tap Menu and then select Connect via Bluetooth. On the Juno series handheld, a message box shows the status of the connection as it is made. 3. When the connection to the office computer is successful, you are returned to the ActiveSync application on the handheld. 4. Tap to close.
7 Getting Connected To send beamed files to another device: 1. Make sure that the Juno series handheld’s integrated Bluetooth radio is turned on (see page 86). 2. On the Juno series handheld, open File Explorer and go to the file you want to send. 3. Tap and hold the file and then select Beam File. The handheld scans for nearby devices. 4. Tap the device you want to send the file to. The file is sent to the device. A message reports Done or Failed, depending on the outcome of the file transfer.
Getting Connected 7 Step 2: Setting up a VPN connection 1. On the Juno series handheld, tap Connections / Connections. / Settings / 2. From the My Work Network list, tap Add a new VPN server connection. 3. Follow the instructions in the Make New Connection wizard. To view additional information for any screen in the wizard, tap . 4. Tap Finish. Step 3: Connecting to the corporate network or Intranet To connect to the corporate network or Intranet, simply start using Internet Explorer.
7 Getting Connected Bluetooth wireless connections explained The Juno series handheld has an integrated Bluetooth radio that you can use to establish a wireless connection to other Bluetooth devices that are within range. Using a Bluetooth connection, you can communicate with devices such as cellular phones, office computers, other handhelds, and Bluetooth-enabled laser rangefinders and barcode scanners.
Getting Connected Figure 7.1 7 Juno series handheld Bluetooth client connections In Figure 6.1, the dashed arrows indicate the client device—that is, the Juno series handheld—connecting to host devices. The Bluetooth profile (or service) used for the connection is shown between the arrows, for example, the DUN service is used for a connection to a cell phone, and the Serial Port service is used for a serial connection to a barcode scanner or laser rangefinder.
7 Getting Connected Providing Bluetooth services as a host You can use the Juno series handheld as a Bluetooth host device, which provides services to Bluetooth client devices that are within range. Host services provided by the Juno series handheld are: Service Description Serial Port Emulates an RS-232 serial (COM) port on the handheld. To provide a host service, you must turn on the Bluetooth radio and make both devices visible to other devices (see page 82 and page 87).
CHAPTER 8 Troubleshooting In this chapter: Q Power issues Q Backlight issues Q Touch screen issues Q Keypad issues Q Memory card issues Q Phone issues Q Connection issues Q GPS receiver issues Q Real-time DGPS issues 8 Use this section to identify and solve common problems that may occur when using the Juno series handheld. Please read this section before you contact technical support.
8 Troubleshooting Power issues Problem Cause Solution The handheld does not turn on. The battery is flat. Recharge the battery (see page 28). The screen is blank. The handheld is turned off. Press the Power button to turn on the handheld. The handheld has locked up. Reset the handheld (see Resetting the handheld, page 33). The internal temperature has risen above the allowed maximum for charging the battery.
Troubleshooting 8 Touch screen issues Problem Cause Solution The touch screen does not respond to stylus taps. The touch screen is incorrectly aligned. Realign the screen (see page 50). The screen is blank. The screen is hard to see. The touch screen is locked. To unlock the touch screen, tap Unlock in the menu bar of the Today screen. The handheld has locked up. Reset the handheld (see Resetting the handheld, page 33). The handheld is turned off. Press the Power button to turn on the handheld.
8 Troubleshooting Memory card issues Problem Cause The handheld does not The handheld does not recognize a memory card. support SDIO (SD input/output) cards. Solution Use a microSD or microSDHC memory card. Files have been encrypted on another device and have a .menc file extension. Remove encryption from the files (see Encrypting files on memory cards, page 36). Problem Cause Solution The screen is blank. A voice call is active.
Troubleshooting 8 Connection issues ActiveSync technology Problem Cause Solution ActiveSync technology will not connect to the handheld. The connection is not initiated automatically. Disconnect the USB cable from the computer and then reconnect the handheld to the computer. Alternatively, in the ActiveSync technology on the office computer, select File / Connection Settings and then tap Connect. ActiveSync does not recognize the Juno series handheld. Restart the office computer.
8 Troubleshooting Windows Mobile Device Center Problem Cause Solution Windows Mobile Device The connection is not Center will not connect initiated automatically. to the handheld. Disconnect the USB cable from the computer and then reconnect the handheld to the computer.. Alternatively, in the Windows Mobile Device Center software on the office computer, select Mobile Device Settings / Connection Settings. The Windows Mobile Device Center software does not recognize the Juno series handheld.
Troubleshooting 8 Bluetooth wireless technology Problem Cause Solution The handheld cannot discover a nearby Bluetooth device. The device is out of range. Move the devices closer to each other and then scan again. Bluetooth wireless technology is not enabled on one or both devices. Make sure that the Bluetooth radio is turned on, on both the handheld (see page 86) and the other Bluetooth device. The device has not been made Discoverable.
8 Troubleshooting Wireless LAN connections Problem Cause The “New Network Detected” notification does not appear automatically. The wireless LAN radio is Tap the wireless icon in the Today screen or go to the off. Wireless Manager and make sure wireless LAN is on. The handheld is out of range of the network. Move to within range of the network, then tap / Settings /Connections /Network Cards and then setup the connection. The handheld cannot connect to a secure site.
Troubleshooting 8 GPS receiver issues Problem Cause Solution The handheld is not receiving GPS positions. The integrated GPS receiver is not activated. Use the Connect or Activate GPS command in the GPS field software to open the GPS COM port and activate the integrated GPS receiver. For more information, see Using the GPS Receiver, page 65. The GPS COM port is already in use. Only one application at a time can have the port open.
8 Troubleshooting Real-time DGPS issues Problem Cause Solution The handheld is not receiving SBAS real-time corrections The SBAS satellite is obstructed from view. Check the location of the SBAS satellite in the Skyplot section of the GPS field software, and if possible move to a different location. You are outside the WAAS, EGNOS, or MSAS coverage area. Wide Area Augmentation System (WAAS) satellites are tracked in the Continental United States including Alaska, and in southern parts of Canada.
Index Symbols .
Index Calendar software 43 camera 75 parts 76 settings 76 starting the camera 76 carry case 20 cautions accidentally synchronizing data 58 deleting files from the flash disk 35 memory card slot 35 resetting to factory default settings 34 SIM card 37 static electricity 35 characters, entering special 45 checking battery power level 31 cleaning the handheld 20 ClearType font smoothing 50 client device 106 client services 106 clock icon 48 comments 21 communicating with a desktop computer 57 computer, connect
Index G J GeoBeacon receiver 107 getting help 40 GPS about 65 field software 66, 67 satellite signals 65, 68 troubleshooting 117 GPS Controller software connecting to GPS 67 mission planning 71 GPS field software configuring 67 supported 18, 66 GPS Pathfinder Office software 61, 62 GPS Pathfinder Tools SDK 18, 67 GPS receiver, resetting 68 green LED 30 Juno SB See Juno series handheld Juno SC See Juno series handheld Juno SD See Juno series handheld Juno series handheld accuracy 68 automatic power off 3
Index memory card electrostatic discharge 12 encrypted files 36 inserting 35 installing software to 63 removing 35 troubleshooting 111, 112 warnings 12, 35 menu bar 40 Messaging software 43, 52 Messenger software 43 microphone 46 microSD memory card 35 microSDHC memory card 35 Microsoft Exchange software 52 Microsoft Outlook software 52 Microsoft Transcriber software 45 mission planning 71 mode Flight 9 Suspend 20 Modem, status indicators 42 MP3 files 43 MSAS satellites 70, 118 N navigation using GPS data
Index the handheld 33 restoring lost data 34 S safety AC power adaptor 10 battery 11 memory card use 12 radio use 9 satellite geometry 71 SBAS satellites troubleshooting 118 using 70 screen protectors 20 SD memory cards 35 SDHC memory cards 35 SDIO memory cards 35 Search software 43 searching for files on the handheld 43 the Internet 43 sending beamed files 104 email messages 43, 52 error report 21 instant messages 43 text message 55 serial clip 20 Serial Port service 106 Serial Port service 99, 107, 108
Index time zone, setting 48 title bar 40 Today screen 40 touch screen aligning 50 care of 20 orientation 50 text size 50 troubleshooting 111 tracking appointments 43 contacts 43 tasks 43 Transcriber software 45 transferring files to a computer 60, 62 Trimble GPScorrect extension connecting to GPS receiver 67 installing 66 supported versions 66 troubleshooting ActiveSync 113, 114 backlight 110 battery 117, 118 Bluetooth wireless technology 115 GPS 117 memory card 111, 112 phone 112 power 117, 118 real-time
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