5 Using the GPS receiver For more information, refer to the documentation provided with the postprocessing software. Postprocessed real-time DGPS If you collected data with decimeter or subfoot accuracy in real time, you do not need to postprocess the data. However, if your data files contain autonomous (uncorrected) positions as well as real-time corrected positions, Trimble recommends that you postprocess the data.
5 Using the GPS receiver Outputting GPS data to external equipment The GPS Connector software is pre-installed on the GeoExplorer 2008 series handheld. Use the software to specify how the integrated GPS receiver communicates with equipment that is connected to one of the handheld’s external communications ports. To open GPS Connector, tap / Settings / Connections / GPS Connector.
CHAPTER 6 Getting Connected In this chapter: Q General wireless connection information Q Options for connecting wirelessly to other devices and networks Q Bluetooth wireless connections explained Q Connecting to other devices using the serial clip 6 The GeoExplorer 2008 series handheld includes an integrated wireless LAN radio and an integrated Bluetooth radio, and provides a number of options for connecting to networks and other devices.
6 Getting Connected General wireless connection information The GeoExplorer 2008 series handheld has an integrated wireless LAN radio compliant with IEEE 802.11 b/g and an integrated Bluetooth radio. The handheld is shipped with the wireless LAN and Bluetooth wireless technology activated. To use the wireless LAN or Bluetooth radio,you need to turn it on (see Turning on and turning off the integrated radios below).
Getting Connected 6 Using the Wireless Manager You can use the Wireless Manager application to turn on and turn off the GeoExplorer 2008 series handheld's wireless LAN radio and/or Bluetooth radio. You can turn on and turn off both radios at the same time, or control each radio individually. To open the Wireless Manager, do one of the following: • Tap the Wi-Fi icon or the Bluetooth icon • Tap in the title bar and then tap Wireless Manager. • Tap , , or in the Today screen.
Getting Connected Turning on and turning off the Bluetooth radio from within the Bluetooth application 1. Tap / Settings / Connections / Bluetooth. 2. Tap the Mode tab. 3. Select the Turn on Bluetooth check box to turn on the radio, or clear this check box to turn off the radio. 4. Tap OK. Note – If the integrated Bluetooth radio is deactivated, the message Problem with Bluetooth hardware may appear when you try to turn on the Bluetooth radio or discover devices.
6 Getting Connected Options for connecting wirelessly to other devices and networks The GeoExplorer 2008 series handheld has an integrated wireless LAN radio and an integrated Bluetooth radio that you can use to connect to other devices and networks.
6 Getting Connected Connecting to a wireless LAN access point To connect to a wireless LAN access point, you must: 1. Set up the wireless LAN connection 2. Connect to the wireless LAN network or access point. Note – If you have installed a personal certificate on the handheld, you do not need to set up the wireless connection manually as described in Step 1. To connect to the network or access point go to Step 2: Connecting to the network or access point.
6 Getting Connected If the access point icon or the notification does not appear, use the Wireless Manager to turn off and then turn back on the wireless LAN radio. When the wireless LAN radio is turned on, any networks or access points within range are detected and the icon and notification appear. 3. Tap the access point icon on the title bar or tap Notification on the left softkey. A popup message shows the available networks. 4.
6 Getting Connected Connecting to a Bluetooth-enabled device To use another Bluetooth-enabled device with the GeoExplorer 2008 series handheld, you must form a Bluetooth connection between the two devices, during which you select the type of service to use for the connection. This defines how the devices will communicate with each other.
6 Getting Connected 3. In the Devices tab, tap Add new device. The handheld searches for other Bluetooth devices and displays them in the list. If the device you are trying to connect is not displayed in the list, ensure that the device is on and within range and then tap Refresh to search for devices again. 4. Tap the name of the device you want to pair with and then tap Next on the right softkey. 5. In the Passcode field, enter a passcode of between 1 and 16 characters.
6 Getting Connected You have now created a partnership between the GeoExplorer 2008 handheld and the other Bluetooth-enabled device so that they can communicate. To start using the connection, you must complete the configuration steps for that type of connection and then connect to the device.
6 Getting Connected – a computer to access ActiveSync, select ActiveSync. Note – For more information on the types of devices that the GeoExplorer 2008 series handheld can connect to, and the supported Bluetooth services, see Connecting to a Bluetooth device as a client, page 105. 9. Tap Finish on the right softkey. 10. Tap OK in the top right corner of the screen to close the Bluetooth application. 11. Tap in the top right corner to close the Settings screen.
6 Getting Connected Connecting to a Bluetooth-enabled phone for Internet access or real-time corrections (including VRS networks) Use the GeoExplorer series handheld’s Bluetooth radio to connect to a Bluetooth-enabled cellular phone and then connect to the Internet. Use this type of connection to access a VRS network or other correction source from the Internet, a background map server, or for Internet and email access.
6 Getting Connected 4. Enter the name for the connection. For example, enter the name of the phone or the VRS network that you will connect to. 5. From the Select a Modem dropdown list, select Bluetooth and then tap Next on the right softkey. 6. If the phone you want to connect to is: – listed, go to Step 7 below. – not listed: a. Tap Add new device. The handheld searches for other Bluetooth devices and displays them in the list.
6 Getting Connected 10. Unless the phone provider confirmed that you must enter user name, password, and domain settings to access the Internet, tap Finish on the right softkey without entering any information in this screen. Otherwise: a. Enter the required information. b. If the phone provider has told you that you need to change the baud rate or other settings for the connection, tap Advanced, configure these settings and then tap OK in the top right corner of the screen. c.
6 Getting Connected To check the connection status at any time, tap the To end the connection at any time, tap the Disconnect. or or icon in the title bar. icon in the title bar and then tap To connect to a corporate network or Intranet, see page 103. To send and receive email messages, see Messaging, page 49.
6 Getting Connected e. In the Address field, enter the IP address or URL of the VRS network or the server that is supplying the corrections from the VRS network. Typically, the IP address or URL of a VRS network has the format 10.3.123.456:1234, where the digits before the colon (:) are the address, and the digits after the colon (:) are the port number. f. In the Port field, enter the port number that you will use to connect to the server. g.
6 Getting Connected Downloading background map files from an Internet map server 1. Make sure that the coordinate system selected in the TerraSync software matches the coordinate system of the map server. 2. In the Map section of the TerraSync software, pan or zoom to make sure that the area for which you want a background image is displayed on the map. If the map server covers the area you are in, it will provide a background image that matches the current map extents. 3.
6 Getting Connected Connecting to a Bluetooth-enabled serial device Use Bluetooth wireless technology to receive data from a Bluetooth-enabled serial device, such as a GeoBeacon receiver or a laser rangefinder. To connect to a Bluetooth-enabled serial device, you must: 1. Connect to the Bluetooth-enabled serial device. 2. Configure the COM port on the handheld to use for the connection. 3. If necessary, configure the GPS field software to use data received from the serial device.
Getting Connected 6 Step 3: Configuring the GPS field software to use data from the serial device Once you configure the connection between the GeoExplorer 2008 series handheld and the Bluetooth-enabled serial device, you must configure the software to use the connection to receive data. To use real-time corrections in Trimble field software, see Using real-time corrections from an external serial device below.
6 Getting Connected Using data from an external source in the TerraSync software To configure the TerraSync software to use data from an external source, for example, a laser rangefinder or barcode scanner: 1. Start the TerraSync software and then open a data file. 2. In the Setup section, tap External Sensors. The External Sensors form appears. 3. If you are connecting to: – a laser rangefinder, select the Laser check box and then tap the Properties button beside the Laser check box.
6 Getting Connected Connecting to an office computer to use ActiveSync technology Instead of using a USB or serial cable to physically connect to an office computer, you can use Bluetooth wireless technology to connect to ActiveSync technology or the Windows Mobile Device Center on a Bluetooth-enabled office computer. Note – Not all Bluetooth devices and Bluetooth management software support ActiveSync connections. Check with the manufacturer of the office computer for compatibility.
6 Getting Connected c. Select File / Connection Settings. The Connection Settings dialog appears: d. Select the Allow connections to one of the following check box. e. From the list, select the COM port that you selected in Step a and then click OK. Note – Before you try to form a Bluetooth connection from the GeoExplorer 2008 series handheld to the office computer, you must correctly configure the Bluetooth host serial port and ActiveSync technology on the office computer. 3.
6 Getting Connected Step 2: Connecting to ActiveSync using Bluetooth wireless technology 1. On the GeoExplorer 2008 series handheld, tap 2. Tap Menu and then select Connect via Bluetooth. / Programs / ActiveSync. On the GeoExplorer handheld, a message box shows the status of the connection as it is made. 3. When the connection to the office computer is successful, you are returned to the ActiveSync application on the handheld. 4. Tap to close.
6 Getting Connected Outputting GPS data to other devices using Bluetooth wireless technology To provide GPS positions from the GeoExplorer 2008 series handheld to another device using a Bluetooth wireless connection, you must: 1. Connect the other device to the GeoExplorer 2008 series handheld. 2. Configure the handheld to output data to the other device. 3. Configure the other device to receive data from the handheld. Step 1: Connecting the other device to the GeoExplorer series handheld 1.
Getting Connected 6 Step 3: Configuring the other device to receive data from the handheld 1. On the other device, run the application that will use the data from the handheld. 2. Configure the application to connect to the COM port on the other device that you selected (or was assigned) when you created the serial port connection to the handheld.
6 Getting Connected Beaming files to or from another device You can beam files, contacts, tasks, and appointments between the handheld and another device. To receive beamed files from another device: 1. Make sure that the GeoExplorer 2008 series handheld’s integrated Bluetooth radio is turned on (see page 80). 2. Tap 3. Select the Receive all incoming beams check box and then tap OK. 4. When another device attempts to beam a file, you are prompted to accept the file. To receive the file, tap Yes.
Getting Connected 6 Accessing a corporate network through your Internet connection Use a Virtual Private Network (VPN) connection to access a corporate network or Intranet. Before you begin, obtain the following information from your network administrator: • user name and password • domain name • host name or IP address of the VPN server To access a corporate network through your Internet connection, you must: 1. Set up an Internet connection on the handheld. 2. Set up a VPN connection. 3.
6 Getting Connected If you need to use the VPN connection to access URL addresses that contain periods, specify exceptions for the addresses that are within the corporate network. To do this: 1 04 1. Tap / Settings / Connections / Connections. 2. Tap the Advanced tab. 3. Tap Exceptions. The Work URL Exceptions screen appears. 4. Tap Add new URL. 5. Enter the URL and then tap OK in the top right corner of the screen. 6. Repeat steps 4 and 5 as required. 7.
Getting Connected 6 Bluetooth wireless connections explained The GeoExplorer 2008 series handheld has an integrated Bluetooth radio that you can use to establish a wireless connection to other Bluetooth devices that are within range. Using a Bluetooth connection, you can communicate with devices such as cellular phones, office computers, other handhelds, and Bluetooth-enabled laser rangefinders and barcode scanners.
6 Getting Connected Figure 6.1 GeoExplorer 2008 series handheld Bluetooth client connections In Figure 6.1, the dashed arrows indicate the client device—that is, the GeoExplorer 2008 series handheld—connecting to host devices. The Bluetooth profile (or service) used for the connection is shown between the arrows, for example, the DUN service is used for a connection to a cell phone, and the Serial Port service is used for a serial connection to a GeoBeacon receiver or laser rangefinder.
Getting Connected 6 Providing Bluetooth services as a host You can use the GeoExplorer 2008 series handheld as a Bluetooth host device, which provides services to Bluetooth client devices that are within range. Host services provided by the GeoExplorer 2008 series handheld are: Service Description Serial Port Emulates an RS-232 serial (COM) port on the handheld. For more information, see Outputting GPS data to other devices using Bluetooth wireless technology below.
6 Getting Connected The solid arrows indicate the flow of information between devices. The GeoExplorer 2008 series handheld can output GPS data to client devices that connect to the handheld using a Bluetooth serial port. When a laptop computer or office computer connects to the GeoExplorer 2008 series handheld and selects the File Transfer service, files and information can be exchanged to and from either device.
Getting Connected 6 Connecting to other devices using the serial clip The optional serial clip attaches to the communication swipes on the back of the handheld. When the serial clip is attached, it adds a serial port (COM1) to the GeoExplorer 2008 series handheld.
6 Getting Connected Connecting to external devices You can use the serial clip instead of the support module to connect to an external device that has a serial port, such as a computer. The serial clip also provides a serial port to connect to other devices. Note – When connecting to an office computer using the serial clip, you cannot use ActiveSync technology to establish the connection or synchronize data.
Getting Connected 6 Connecting to an external power source with the serial clip Use the optional serial clip to connect the GeoExplorer 2008 series handheld to an external power source. Depending on the optional accessories that you have purchased, you can use mains power, the external power kit, or a vehicle battery to supply power to the handheld. To connect to an external power source: 1. Attach the serial clip to the handheld. 2. Plug the appropriate cable into the power port on the serial clip.
6 1 12 Getting Connected GeoExplorer 2008 Series User Guide
CHAPTER 7 Troubleshooting In this chapter: Q Power issues Q Backlight issues Q Touch screen issues Q Keypad issues Q Memory card issues Q Connection issues Q GPS receiver issues Q Real-time DGPS issues Q Recommended GPS settings for maximum precision 7 Use this section to identify and solve common problems that may occur when using the GeoExplorer 2008 series handheld. Please read this section before you contact technical support.
7 Troubleshooting Power issues Problem Cause Solution The handheld does not turn on. The battery is flat. Recharge the battery (see page 24). The screen is blank. The handheld is turned off. Press the Power button to turn on the handheld. The handheld has locked up. Reset the handheld (see Resetting the handheld, page 29). The handheld is not charging.
Troubleshooting 7 Touch screen issues Problem Cause Solution The touch screen does not respond to stylus taps. The touch screen is incorrectly aligned. Realign the screen (see page 47). The screen is blank. The screen is hard to see. The touch screen is locked. To unlock the touch screen, tap Unlock in the menu bar of the Today screen. The handheld has locked up. Reset the handheld (see Resetting the handheld, page 29). The handheld is turned off. Press the Power button to turn on the handheld.
7 Troubleshooting Memory card issues Problem Cause Solution The handheld does not The handheld does not recognize a memory card. support SDIO (SD input/output) cards. Files on the memory card are not visible or are not able to be opened. Files have been encrypted on another device and have a .menc file extension. Use an SD or SDHC memory card. Remove encryption from the files (see Encrypting files on memory cards, page 32).
Troubleshooting 7 Windows Mobile Device Center Problem Cause Windows Mobile Device The connection is not Center will not connect initiated automatically. to the handheld. Solution Remove the handheld from the support module and then place it in the support module again. Alternatively, in the Windows Mobile Device Center software on the office computer, select Mobile Device Settings / Connection Settings. The Windows Mobile Device Center software does not recognize the GeoExplorer 2008 series handheld.
7 Troubleshooting Bluetooth wireless technology Problem Cause Solution The handheld cannot discover a nearby Bluetooth device. The integrated Bluetooth radio is not activated. The handheld’s Bluetooth radio has been deactivated. If Bluetooth wireless technology is allowed where you are working, use the Radio Activation Manager software to re-activate the radio (see Deactivating the integrated radios, page 7). The device is out of range. Move the devices closer to each other and then scan again.
Troubleshooting 7 Wireless LAN connections Problem Cause The “New Network Detected” notification does not appear automatically. The wireless LAN radio is Tap the wireless icon in the Today screen or go to the off. Wireless Manager and make sure wireless LAN is on. The handheld is out of range of the network. Move to within range of the network, then tap / Settings /Connections /Network Cards and then setup the connection. The handheld cannot connect to a secure site.
7 Troubleshooting Serial clip issues Problem Cause Solution Handheld does not recognize serial clip is attached. The handheld needs to be reset. Perform a soft reset of the handheld. To do this, either press the Reset button, or press the Power button to open the Power menu and then tap Soft Reset. Unable to receive The incorrect serial port Check that the serial port settings are the same on both devices and then try connecting to COM1 again. information from COM1.
Troubleshooting 7 GPS receiver issues Problem Cause Solution The handheld is not receiving GPS positions. The integrated GPS receiver is not activated. Use the Connect or Activate GPS command in the GPS field software to open the GPS COM port and activate the integrated GPS receiver. For more information, see Using the GPS receiver, page 61. Incorrect configuration of When supplying GPS data to an external device using serial COM port.
7 Troubleshooting Problem Cause Solution The GPS Connector utility reports “Unknown”. The GPS Connector software may report “Unknown” on COM3. This should not interfere with operation of the handheld. Error Code 5 appears. A receiver timeout error has occurred, caused by issues with communications to the receiver, or when the receiver has taken too long to reconnect. Close the dialog and if the handheld does not automatically connect to the receiver, try to connect to the receiver again.
Troubleshooting 7 Real-time DGPS issues Problem Cause Solution The handheld is not receiving SBAS real-time corrections The SBAS satellite is obstructed from view. Check the location of the SBAS satellite in the Skyplot section of the GPS field software, and if possible move to a different location. You are outside the WAAS, EGNOS, or MSAS coverage area. Wide Area Augmentation System (WAAS) satellites are tracked in the Continental United States including Alaska, and in southern parts of Canada.
7 Troubleshooting Recommended GPS settings for maximum precision The following table lists some of the factors that affect the precision of your data, and describes how to minimize the effect of atmospheric interference and poor satellite geometry. B Tip – To quickly find the recommended values shown here, move the GPS slider in the GPS Settings form to the middle (default) setting.
Index Symbols B .ini file 123 .
Index Personal Area Networking (PAN) service 88, 105, 106 Serial Port service 94, 105, 106, 107 troubleshooting 118 VRS network connection 88–92 Wireless Stereo service 105, 106 bonding with a device See pairing with a device bracket, range pole 18 browsing the Internet 37 buttons, customizing 43 C Calculator software 37 Calendar software 37 camcorder battery, using power from 111 canopy, working under 72 carrier data logging 67, 73 carry case 18 cautions accidentally synchronizing data 54 deleting files
Index E EGNOS satellites 69, 123 electrostatic discharge 9, 10, 18, 115 elevation, satellite 124 e-mail See Messaging enabling encryption 32 encrypted files 32 Enter key 22, 23 entering information onto the handheld 40 special characters 41 text 40 Europe, notices to users 5 EVEREST multipath rejection technology 66 Excel Mobile software 37 external antenna 18 external antenna port 18 external device, connecting to 110 external patch antenna 72 external power 111 external power kit 18 F factory default se
Index host device 107 host services 107 hotspot See access point H-Star data logging 67, 73 H-Star technology 16, 66, 74 Hurricane antenna 18, 72 I idle time 28 IMAP4 mail service 50 Inbox See Messaging 49 Input Device service 105 input panels 40 installing ActiveSync 55 GPS field software 62 software 57, 58, 59 Windows Mobile Device Center 54 integrated GPS receiver 61 international adaptor kit 17 Internet Explorer software 37 Intranet, connecting to 103 K keyboard (on-screen) 40 keypad 22, 23 keys, lar
Index Australia and New Zealand 5 Europe 5 notifications, customizing 46 null modem cable 18 O occupation time 124 Office Mobile software 38 OK key 22, 23 online help, accessing 36 optional accessories 18 orange LED 25, 26 orientation of screen 47 P pairing with a device 84–86 PAN service 105, 106 password settings 45 PC, connecting to 53 PDOP 124 Personal Area Networking service 105 Pictures and Videos software 38 planning GPS data collection 67, 73 playing a recording 42 POP3 mail service 50 postproces
Index the Internet 38 sending beamed files 102 e-mail messages 37, 49 error report 20 instant messages 37 serial clip 18 attaching to handheld 109 connecting to external device 110 connecting to external power 111 recharging battery with 111 Serial Port service 100, 101, 105 Serial Port service 94, 106, 107 setting a password 45 setting the time 45 setting up VPN connection 103 Shutdown mode 28 single-frequency GPS corrections 66 Skyplot 65 skyplot 73 SMTP mail service 50 soft reset 29 software ActiveSync
Index orientation 47 text size 47 troubleshooting 115 tracking appointments 37 contacts 37 tasks 38 Transcriber software 41 transferring files to a computer 56, 58 Trimble GPScorrect extension connecting to GPS receiver 64 installing 62 supported versions 62 TrimPix technology 63 troubleshooting ActiveSync 116, 117 backlight 114 battery 121, 123 Bluetooth wireless technology 118 GPS 121 memory card 115, 116 power 121, 123 real-time 121 touch screen 115 wireless LAN 117, 119 TSIP GPS COM port for 63 output
Index 1 32 GeoExplorer 2008 Series User Guide
