User's Manual

104
Limited Warranty
TRENDnet warrants its products against defects in material and workmanship, under normal
use and service, for the following lengths of time from the date of purchase.
TEW-657BRM – 3 Years Warranty
AC/DC Power Adapter, Cooling Fan, and Power Supply carry 1 year warranty
If a product does not operate as warranted during the applicable warranty period, TRENDnet
shall reserve the right, at its expense, to repair or replace the defective product or part and
deliver an equivalent product or part to the customer. The repair/replacement unit’s warranty
continues from the original date of purchase. All products that are replaced become the proper-
ty of TRENDnet. Replacement products may be new or reconditioned. TRENDnet does not
issue refunds or credit. Please contact the point-of-purchase for their return policies.
TRENDnet shall not be responsible for any software, firmware, information, or memory data
of customer contained in, stored on, or integrated with any products returned to TRENDnet
pursuant to any warranty.
There are no user serviceable parts inside the product. Do not remove or attempt to service the
product by any unauthorized service center. This warranty is voided if (i) the product has been
modified or repaired by any unauthorized service center, (ii) the product was subject to acci-
dent, abuse, or improper use (iii) the product was subject to conditions more severe than those
specified in the manual.
Warranty service may be obtained by contacting TRENDnet within the applicable warranty
period and providing a copy of the dated proof of the purchase. Upon proper submission of
required documentation a Return Material Authorization (RMA) number will be issued. An
RMA number is required in order to initiate warranty service support for all TRENDnet
products. Products that are sent to TRENDnet for RMA service must have the RMA number
marked on the outside of return packages and sent to TRENDnet prepaid, insured and pack-
aged appropriately for safe shipment. Customers shipping from outside of the USA and
Canada are responsible for return shipping fees. Customers shipping from outside of the USA
are responsible for custom charges, including but not limited to, duty, tax, and other fees.
WARRANTIES EXCLUSIVE: IF THE TRENDNET PRODUCT DOES NOT OPERATE
AS WARRANTED ABOVE, THE CUSTOMER’S SOLE REMEDY SHALL BE, AT
TRENDNET’S OPTION, REPAIR OR REPLACE. THE FOREGOING WARRANTIES
AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES,
EXPRESSED OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW,
STATUTORY OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE. TRENDNET NEITHER ASSUMES
NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER
LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION MAINTENANCE OR
USE OF TRENDNET’S PRODUCTS.