Warranty

Limited Product Warranty
TRC warrants that this product, when properly installed
according to TRC’s installation procedures, shall be free of
defects in materials and workmanship under normal use for a
period of one year from date of purchase. For original
equipment installed products, warranty is one year from date
of purchase, not to exceed two years from date of
manufacture. The warranty extends only to the original
purchaser and is non-transferable, unless it was factory
installed onto the RV and is then transferable with the RV
Coach. During the warranty period, TRC will, at no charge,
repair or replace defective parts or, at the option of TRC,
replace the Surge Guard product within a reasonable time
after the unit is returned to us. This warranty does not extend
to any TRC product that has been damaged or rendered
defective (a) as a result of an accident, misuse, or abuse; (b)
by the use of parts not manufactured or sold by TRC; or (c) by
modification of product. Labor charges for removal or
replacement of the Surge Guard product are the responsibility
of the customer. This Limited Warranty covers only products
purchased from an authorized dealer, retailer or seller and
does not cover used, salvaged or refurbished products.
Nullification of Warranty
The occurrence of any of the following nullifies and voids this
warranty:
1. Any non-authorized modification, repair, or physical
damage to the Surge Guard product, accidental or otherwise,
not caused by a defect in material or workmanship.
2. If TRC determines that the Surge Guard has been
improperly installed (see installation instructions) altered in
any way, or tampered with.
The Warranty does not protect against acts of God, such as
direct lightning strikes, flood, earthquake and war. It also does
not protect against vandalism, theft, normal-use wear and
tear, erosion, depletion, obsolescence, abuse, or damage due
to low voltage disturbances for products without under voltage
protection (i.e. brownouts, sags, or power outages),
non-authorized program or system equipment modification or
alteration.
Sole Warranty
This warranty contains the sole warranty of TRC, there are no
other warranties, expressed or, except as required by law in
the State of Florida, implied, including implied warranty or
condition of quality, merchantability or fitness for a particular
purpose, and such implied warranties, if any, are limited in
duration to the term of this warranty. TRC expressly disclaims
any liability under this warranty for any sums that exceed the
retail value of the Surge Guard unit. Some states do not allow
limitations on how long an implied warranty lasts.
No agent or representative of TRC, retailer, distributor or
dealer has any express or implied authority to make any
representation, promise, guarantee or warranty not stated in
the Limited Product Warranty.
Technology Research Corporation (TRC)
Surge Guard
®
Warranty Information
In no event shall TRC be liable for direct, indirect, incidental,
special, consequential or multiple damages arising out of the
use of the product or damage to the connected equipment,
regardless of the legal theory on which such claim is based;
even if advised of the possibility of such damage. The
excluded damages include, but are not limited to, loss of
profits, loss of savings or revenue, loss of life, injury, loss of
use of the product or the connected equipment or any
associated equipment, loss of software, cost of capital, cost of
any subsequent equipment, facilities or services, downtime,
the claims of third parties, including customers, and damage
to property. Some states do not allow exclusion or limitations
of incidental or consequential damages. This warranty is valid
in the U.S. and Canada only.
This warranty is in lieu of all other warranties, obligations, or
liabilities expressed or implied by the company. Any properly
installed device that proves defective in normal use will be
repaired or replaced at TRC’s option provided the procedure
as stated below is followed:
1. Contact TRC Customer Support at 1-800-780-4324 to
obtain a Return Materials Number.
2. Properly package returned unit.
3. Display Return Materials Number on outside of box.
4. Include Proof of Purchase, including date of purchase.
5. Supply full written description of the problem.
6. Specify your name, address, and daytime phone number.
7. Ship unit postage prepaid directly to:
Return Materials Department
Technology Research Corporation
5250 140
th
Avenue North
Clearwater, Florida 33760
Any questions regarding this warranty, please contact TRC by
phone at 1-800-780-4324, or by email at [e-mail].
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