TRANZEO TR-6000 Tranzeo TR-6000 Series User Guide Covers the following models: TR-6015, TR-6008, TR-6019, TR-6000, TR-600, TR-650, TR-660, TR-6500, TR-6519, TR-6600, TR-6619 Revision: 1.3 Firmware: 3.6.
Document Revisions: Version 1.0 Version 1.1 Version 1.2 Version 1.3 May 15, 2006 May 30, 2006 September 8, 2006 November 21, 2007 Tranzeo Wireless Technologies Inc. 19473 Fraser Way Pitt Meadows, BC Canada V3Y 2V4 Toll Free Number: 1.866.872.6936 Technical Support: 1.888.460.6366 Local Number: 1.604.460.6002 Fax Number: 1.604.460.6005 iiiiii This document is intended for Public Distribution Pitt Meadows, B.C. Canada V3Y 2V4 General Inquiries: info@tranzeo.com Sales: sales@tranzeo.
Tranzeo Wireless Technologies Safety Information Safety Information FCC Compliance This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the device is operated in a residential environment. This device generates, uses, and can radiate radio frequency energy.
Tranzeo Wireless Technologies ! Safety Information Safety Instructions You must read and understand the following safety instructions before installing the device: This antenna‘s grounding system must be installed according to Articles 810-15, 810 -20, 810-21 of the National Electric Code, ANSI/NFPA No. 70-1993. If you have any questions or doubts about your antenna‘s grounding system, contact a local licensed electrician. Never attach the grounding wire while the device is powered.
Tranzeo Wireless Technologies Table of Contents Table of Contents Chapter 1: Overview ........................................................................ 1-1 Introduction ...................................................................................................... 1-1 Product Kit........................................................................................................ 1-1 Product Description .......................................................................................
Tranzeo Wireless Technologies Table of Contents Network Configuration ................................................................................... 3-18 Bridge Mode .............................................................................................. 3-18 Router Mode .............................................................................................. 3-19 DHCP Configuration ................................................................................. 3-21 IP Routing ..........
Tranzeo Wireless Technologies Chapter 1: Overview Chapter 1: Overview Introduction This next-generation wireless LAN device–the Tranzeo TR-6000 series– brings Ethernet-like performance to the wireless realm. Fully compliant with the IEEE802.11a standard, the TR-6000 series also provides powerful features such as the Internet-based configuration utility as well as WEP and WPA security. Product Kit The TR-6000 Series product kit contains the items shown below.
Tranzeo Wireless Technologies Chapter 1: Overview LED Panel Indicators Label Color Indicators Power ● Red On: Powered on Off: No power LAN ● Green On: Ethernet link Flashing: Ethernet traffic Off: No Ethernet link Radio ● Amber On: Radio link Flashing: Radio activity Off: No radio link ● Red Signal (CPE Mode) ● Amber ● Green Label Signal (AP Mode) Label In CPE mode (Client Premises Equipment), light up in sequence to indicate signal strength.
Tranzeo Wireless Technologies Chapter 2: Hardware Installation Chapter 2: Hardware Installation The TR-6000 Series radios are easy to install, as you‘ll see in this chapter. Before starting, you will need to get the tools listed below and decide about the site and orientation of the device. Once ready, follow the instructions about how to install the Ethernet cable, mount the device, ground the antenna, and make the connections in order to get a proper installation.
Tranzeo Wireless Technologies Chapter 2: Hardware Installation Polarity Determine if the antenna‘s polarization will be horizontal or vertical before installation. The TR-6000 radios can be used in either polarity. The Ethernet boot cover should always be placed so that the cable runs toward the ground for maximum environmental protection. Power Supply Only use a power adapter approved for use with the TR-6000 Series radio.
Tranzeo Wireless Technologies Chapter 2: Hardware Installation Installing the Ethernet Cable Step 1: Insert the strain relief, without the cap nut, into the port opening of the boot cover. Step 2: Using a 3/4‖ wrench, tighten the strain relief until it touches the boot cover. IMPORTANT! Use hand tools only. Do not over tighten. Step 3: Put the cap nut back over the strain relief and insert the Cat 5 cable through it.
Tranzeo Wireless Technologies Chapter 2: Hardware Installation Step 5: Place the gasket—with the adhesive side facing up—over the 4 studs around the port of the radio. Flatten the gasket ensuring there are no gaps. Remove the backing. Step 6: Plug the Cat 5 cable inserted in the boot cover into the port. Remember to place the boot cover according to the desired polarization, so that the strain relief faces the ground. Step 7: Fit the boot cover over the 4 studs and the gasket. Secure with 4 keps nuts.
Tranzeo Wireless Technologies Chapter 2: Hardware Installation Mounting the Radio Step 9: Attach the mounting bracket to the pole using the U-bolt. Secure the U-bolt with the lock washers and the nuts. Align if necessary, and then tighten the nuts enough to prevent any movement. Step 10: Fit the radio to the mounting bracket. Secure the radio with keps nuts. IMPORTANT! The strain relief must be always facing the ground.
Tranzeo Wireless Technologies Chapter 2: Hardware Installation Connecting the Radio Step 12: Connect the Cat 5 cable from the radio into the RJ-45 jack marked ―CPE‖ on the POE adapter. The POE adapter is not weatherproof and should be installed indoors. Step 13: Connect the power adapter to the POE adapter and plug the other end to an outlet. The POE adapter will be powered on and the power indicator on the top panel will turn on.
Tranzeo Wireless Technologies Chapter 2: Hardware Installation Best Practices Follow these practices to ensure a correct installation and grounding. Always try to run long Cat 5 and LMR cables inside of the mounting pole. This helps to insulate the cable from any air surges. Keep all runs as straight as possible. Never put a loop into the cables. Test all grounds to ensure that you are using a proper ground. If using an electrical socket for ground, use a socket tester, such as Radio Shack 22-141.
Tranzeo Wireless Technologies Chapter 3: Configuration Chapter 3: Configuration The TR-6000 Series radios can be configured through an HTML configuration interface, accessible using any Internet browser. The configuration interface allows you to define and change settings, and also shows information about the performance of the device. In this chapter we‘ll cover how to access the configuration interface, configure the TR-6000 Series radio, and interpret the information displayed in the interface.
Tranzeo Wireless Technologies Chapter 3: Configuration Changing the IP Address Using the Tranzeo Locator The Tranzeo Locator is a utility that allows users to quickly change the IP address of the Tranzeo radios. It sends out a broadcast on the network and displays a list of other Tranzeo radios connected, from which you can configure the IP address for your device. Note: The Locator cannot locate radios through routers.
Tranzeo Wireless Technologies Chapter 3: Configuration Login into the Configuration Interface After defining the network settings, follow these steps to login into the Tranzeo Configuration Interface. 1. Open your Internet browser (Internet Explorer, Netscape, or Firefox). 2. In the address bar, type your IP address (default IP: http://192.168.1.100). 3. In the login dialog, enter your Username and Password (if you‘re a firsttime user, follow the instructions below). 4. Click OK.
Tranzeo Wireless Technologies Chapter 3: Configuration Information Page This is the first window of the configuration interface. It shows the main menu and information about the device settings, like wireless, network, and security settings. The menu is divided in four sections: Setup Menu Security Status Network Each section contains navigation links to the configuration windows, some of which may be different for access points and CPEs.
Tranzeo Wireless Technologies Chapter 3: Configuration Setup Menu In this section you would be able to configure wireless and administrative settings for the TR-6000 Series radio. Wireless Settings This window displays the wireless configuration of the device. The contents are slightly different for access point and CPE. Wireless Mode: SSID: Visibility Status*: Define if your device will operate as Infrastructure Station (CPE) or Access Point.
Tranzeo Wireless Technologies Chapter 3: Configuration RTS Threshold: This is the maximum size for a packet to be sent automatically. When it exceeds the RTS threshold, the CPE sends first a ‗request to send‘ (RTS) to the access point before sending the packet. Note: The more clients you have, the lower the value should be set. Fragmentation Threshold: This is the size at which packets are fragmented in order to be transmitted. Setting this value too low decreases the amount sent on each transmission.
Tranzeo Wireless Technologies Chapter 3: Configuration To operate the radio in PxP mode: 1. Set one radio to Access Point and the other to Infrastructure Station. 2. Enter the same SSID on both radios. 3. Set the Channel on the access point. 4. On both radios, enter the Mac address of the opposite radio in the PxP Mac Address field (no colons). 5. Check off PxP Mode Enabled.
Tranzeo Wireless Technologies Chapter 3: Configuration Administrative Settings Use this window to upgrade the software, change your password, and define SNMP parameters. Upgrade Software: Defaults: Reboot: Rollback: Device Name: User Name: Password: Enter the location of the software update file or Browse to locate it in your computer. Click Upgrade Software. If the radio does not refresh the Information Page after 1 minute, press Refresh, Reload or F5. Verify the new firmware is installed correctly.
Tranzeo Wireless Technologies Chapter 3: Configuration WDS (AP only) The Wireless Distribution System (WDS) is a modification to the 802.11 standards that allows access points to communicate directly with each other. WDS allows users to spread out coverage to a larger area without the need for a backhaul link. The tradeoff is that overall throughput is greatly affected for all users of the access points linked.
Tranzeo Wireless Technologies Chapter 3: Configuration Security In this section you can configure both basic and advanced security settings for your device. Basic Security Settings In this window you can define WEP parameters. WEP provides security by encrypting data so that it‘s protected when transmitted from one point to another. Enabled: Check to turn on WEP security protocol. Authentication: Select your system to be open or shared. Open is always recommended.
Tranzeo Wireless Technologies Chapter 3: Configuration Advanced Security Settings In this window you can enter WPA parameters. WPA provides a higher level of security, enhancing the security features of WEP. WPA Mode: Backward Compatible: Cipher Type: PSK: Select the WPA mode. Select TKIP or AES backwards compatibility if required. Select the level of encryption. Enter your PSK password. Update Interval: This is the interval at which the PSK password will be updated.
Tranzeo Wireless Technologies Chapter 3: Configuration Access Control (AP only) This feature allows you to control the accessibility from wireless devices, in other words, to allow or deny access from other radios. It applies only to devices working as access points. Enable Access Edit Mode: Authorized Station Devices: Enable to control accessibility from wireless devices. Check to make changes in access control settings. This is the list of the authorized devices.
Tranzeo Wireless Technologies Chapter 3: Configuration Status This section displays information about the status and performance of your radio. Most options and information cannot be modified in this section. Stations List (AP only) This window displays a list of the stations associated with the access point and their connection statistics. Name: Mac Address: IP Address: TR-6000 Series Pitt Meadows, B.C.
Tranzeo Wireless Technologies Chapter 3: Configuration AP List (CPE only) This window displays information about the access points associated with the CPE and the connection statistics. You can set an access point‘s SSID as your primary SSID by clicking on the MAC address when it‘s displayed as a link. This will automatically reboot the radio. ARP Table This table lists the devices that have communicated with your device via TCP.
Tranzeo Wireless Technologies Chapter 3: Configuration Statistics This section is divided in 3 windows: LMAC (Lower Mac), UMAC (Upper Mac), and Ethernet, which can be accessed from the Statistic Summary Page. LMAC Statistics The LMAC functions occur in the radio chipset. While the UMAC divides the statistics into clean and failed packets, LMAC defines why packets failed. This window contains three tabs: TX, RX and INT. TX and RX values are useful to ISPs and other users.
Tranzeo Wireless Technologies Chapter 3: Configuration UMAC Statistics The UMAC functions occur in the unit‘s processor. The UMAC statistics are likely the most useful for radio troubleshooting. This window breaks down the statistics into clean and failed packets. The failed packets should be less than 10% in a normal operating environment. In the TX statistics, there should be little to no Retransmits at Series 2, 3 or 4. Life Statistics are reset on each reboot.
Tranzeo Wireless Technologies Chapter 3: Configuration System Performance This window shows information about the memory usage and the CPU. Many browsers do not allow infinite refreshes of a page through scripts, so this window may stop updating. If it does, simply change the refresh rate to another value to restart the process. Select Refresh Rate: Net Pages: Memory: Stack: TR-6000 Series Pitt Meadows, B.C. Canada V3Y 2V4 Set the time for automatic refreshes.
Tranzeo Wireless Technologies Chapter 3: Configuration Network Configuration In this window you can control the network configuration of the device. First, you must define if your radio will operate as a bridge or router. The content of the window varies depending on your selection. When changing modes, the radio may need to reboot before certain features become available.
Tranzeo Wireless Technologies Chapter 3: Configuration Router Mode From this window you can access specific windows to configure the DHCP Server, QoS, Static Routes, Port Filtering, and Port Forwarding. If the feature is available, it will appear like a link. To open an item, just click on it. These features are described in the next pages. MTU: Allow Pinging: Allow Access to Web Server: Cloning MAC Address: IP Mode: TR-6000 Series Pitt Meadows, B.C.
Tranzeo Wireless Technologies Chapter 3: Configuration WAN: Enter the information related to the WAN interface: IP Address, Subnet Mask, Gateway, DNS1, DNS2, and Domain Name. LAN: Enter the information related to the LAN interface: IP address and subnet mask. DHCP Server: Check the box and click Apply to enable this feature. Click on the item (which now appears as a link) to open the DHCP Server configuration window.
Tranzeo Wireless Technologies Chapter 3: Configuration DHCP Configuration This window shows the configuration of the DHCP server. IP Parameters Subnet Mask: Enter your subnet mask in this field. Address Starting from: Indicates the first address in the DHCP pool. Number of Addresses: Indicates the number of addresses in the DHCP pool. Gateway: Select This Unit to use the gateway set on the WAN interface. Select Other to use a different gateway.
Tranzeo Wireless Technologies Chapter 3: Configuration IP Routing This window is intended for those users who have a strong understanding of IP routing. Here you can see the System Routes, create your User Routes, and set the Default Route. ! IMPORTANT! Be careful when making changes since misconfiguration could result in serious network problems and even the loss of functionality. Interface: Specify if the interface is WAN or LAN. Select Off to disable the route.
Tranzeo Wireless Technologies Chapter 3: Configuration Quality of Service Configuration (QoS) In this window you can use the QoS features and set rules to prioritize the traffic. Uplink Speed: This is the maximum speed of the uplink (from the source to the destination). The order and size of traffic is determined based on this value. Dynamic Fragmentation: Check to reduce delay for high-priority traffic and adaptive fragmentation where the fragmentation is determined by the uplink speed.
Tranzeo Wireless Technologies Chapter 3: Configuration Port Forwarding This feature allows the radio to forward requests for certain ports to devices behind a router. For example, you have a web server on a private IP that you want to be accessible to the world. You can forward all requests on port 80 to 192.168.1.2. For this to work, you have to change the management port of the radio from port 80 on the Network Configuration window.
Tranzeo Wireless Technologies Chapter 3: Configuration Port Filtering This feature allows the radio to block requests to and from devices behind the router. A list of the devices filtered appears at the bottom of the window. Enable Port Filtering: WAN / LAN: Filter Rule ID: Click to apply the rules enabled from the Filter list. Select the network. Enter the filter rule ID here to retrieve its information. Edit / Delete: Click to modify or eliminate the selected filter.
Tranzeo Wireless Technologies Appendix A Appendix A: Grounding and Lightning Protection Information What is a proper ground? This antenna must be grounded to a proper earth ground.
Tranzeo Wireless Technologies Appendix A Where to ground the device? This radio must be grounded at the pole and at the POE. This is because the radio is between the exterior antenna and the POE ground. See the examples below. Grounded Radio A grounded radio causes the surge to pass directly to ground, bypassing the radio. Ungrounded Radio An ungrounded radio causes the surge to pass through the radio. In this case, the radio most likely will be damaged. TR-6000 Series Pitt Meadows, B.C.
Tranzeo Wireless Technologies Appendix A Grounded POE In this case, the surge will be picked up by the Cat 5 cable and since the POE is grounded, the route for the surge is through the POE to ground. Ungrounded POE In this case, the surge will be picked up by the Cat 5 cable and since the POE is not grounded, the route for the surge is through the radio to the antenna, and out through the building. TR-6000 Series Pitt Meadows, B.C.
Tranzeo Wireless Technologies Appendix B Appendix B: Quality of Service Configuration (QoS) Tranzeo Wireless Technologies‘ software ensures a consistently high quality online experience through the use of powerful Quality of Service (QoS) mechanisms. The key to making this applicable in a WISP environment is the Intelligent Stream Handling, a patent-pending algorithm that autonomously manages the flow of traffic going to the Internet without the need for user configuration.
Tranzeo Wireless Technologies Appendix B QoS Block Diagram Tranzeo software has the capability of continually monitoring and classifying traffic on the Internet connection, and dynamically adjusting the way individual streams are handled at any point in time. This enables latencysensitive traffic, such as voice, games or even web page requests, to be given a relatively high priority. As a result, they are sent to their destination first, reducing delay and jitter.
Tranzeo Wireless Technologies Appendix B Network QoS Example Internet Bandwidth Shaper In this case, no user is ever able to draw more than their fair share of the available up stream bandwidth, even if the communication is between two stations on the same access points. 30 MB 5A PxP 5A PxP In this case, the head end shaper is limiting the incoming demand based on the end user to ensure no user is taking the entire downstream.
Tranzeo Wireless Technologies Appendix C Appendix C: Protocol List Dec 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 Keyword HOPOPT ICMP IGMP GGP IP ST TCP CBT EGP IGP BRM NVP-II PUP ARGUS EMCON XNET CHAOS UDP MUX DCN-MEAS HMP PRM XNS-IDP TRUNK-1 TRUNK-2 LEAF-1 LEAF-2 RDP IRTP ISO-TP4 NETBLT MFE-NSP MERIT-INP SEP 3PC IDPR XTP DDP IDPRCMTP TP++ IL IPv6 SDRP IPv6-Route IPv6-Frag IDRP RSVP GRE MHRP BNA ESP Prot
Tranzeo Wireless Technologies Appendix C Dec Dec Keyword Protocol 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 IFMP PNNI PIM ARIS SCPS QNX A/N IPComp SNP Compaq-Peer IPX-in-IP VRRP PGM Ipsilon Flow Management PNNI over IP Protocol Independent Multicast ARIS SCPS QNX Active Networks IP Payload Compression Sitara Networks Protocol Compaq Peer Protocol IPX in IP Virtual Router Redundancy PGM Reliable Transport any 0-hop protocol Layer Two Tunneling Protocol D-II Data
Tranzeo Wireless Technologies Appendix D Appendix D: Common TCP Ports Visit http://www.iana.org/assignments/port-numbers for a full list of well known port numbers. Keyword ECHO SYSTAT QOTD MSP FTP-DATA FTP TELNET SMTP NAME BOOTPS BOOTPC TFTP WWW KERBEROS POP3 NNTP NFS SIP TR-6000 Series Pitt Meadows, B.C.
Tranzeo Wireless Technologies Appendix E Appendix E: Channel Allocations The following tables list the channel numbers and center frequencies used for 802.11a and 802.11b/g. Note that while all of these frequencies are in the unlicensed ISM and U-NII bands, not all channels are available in all countries. Many regions impose restrictions on output power as well as indoor and outdoor use on some channels. These regulations are rapidly changing, so always check your local regulations before transmitting.
Tranzeo Wireless Technologies Appendix F Appendix F: Wiring Standard TIA/EIA-568-B is a set of standards for cabling telecommunications products and services. Follow these standards, as described in the diagram below, to wire the Cat 5 cable during installation of the Tranzeo radio (see Step 3 in Chapter 2: Hardware Installation - Installing the Ethernet Cable). TR-6000 Series Pitt Meadows, B.C.
Tranzeo Wireless Technologies Appendix G Appendix G: Routing Quick Start Guide What do you mean by a routable subnet? To many people, routing can be a black art. So many explanations of routing explain the binary logic behind it, but not how to actually use it. This document is designed to offer some practical advise on routing based on some of the common questions our customers ask us. It is not intended to be the definitive source of all routing info.
Tranzeo Wireless Technologies Appendix G So what is a Router? Note: The following is a super simple explanation of a router. Routers are like a bad boss, they either shout out information to anyone within earshot or they if don‘t know what to do with the information, they pass the information on to someone else to deal with. This is commonly referred to as shouting or routing. Routers shout at the machines inside the network, and route the data addressed to machines located outside their network.
Tranzeo Wireless Technologies Appendix G Examples Connecting Multiple Clients to the Internet using NAT Assuming that you have a full Class C sub net (216.129.68.X), you have 254 possible IP‘s to use, from 1 to 254. The Subnet mask for this can be written as 255.255.255.0 or /24. In order to connect clients to the Internet, you can make use of Private IP and NAT. Let‘s keep it simple for now, and use some default values. The Tranzeo Radio uses the default IP address of 192.168.1.
Tranzeo Wireless Technologies Appendix G Public IP’s to less than 10 Clients Through One Radio Assuming that you have a full Class C sub net, 216.129.68.X, you have 254 possible IP‘s to use, from 1 to 254. The Subnet mask for this can be written as 255.255.255.0 or /24. However, you want to give each client a public IP. If the client has only PC or a router to attach, then bridge mode will work fine. See example below.
Tranzeo Wireless Technologies Appendix G Public IP’s to multiple Clients Through One Radio Assuming that you have a full Class C sub net, 216.129.68.X, you have 254 possible IP‘s to use, from 1 to 254. The Subnet mask for this can be written as 255.255.255.0 or /24. However, you want to give each client a public IP. If the client has less than 10 PC‘s or an external router to attach, then bridge mode will work fine. See example above.
Tranzeo Wireless Technologies Appendix H Appendix H: PxP Install Checklist The following are some of the steps you should go through when planning a Point to Point (PxP) link. Step 1: Finding the Location Determine the 2 endpoint locations. Calculate the distance between the locations. Find the heights of the locations Link Distance Free Space Loss Free space attenuation = 36.
Tranzeo Wireless Technologies Appendix I Appendix I: Glossary of Terms AP: Access Point ARP: Address Resolution Protocol CPE: Client Premise Equipment CTS: Clear To Send DFS: Dynamic Frequency Selection DHCP: Dynamic Host Configuration Protocol DNS: Domain Name Server DTIM: Delivery Traffic Indication Message EIRP: Effective Isotropic Radiated Power FTP: File Transport Protocol HTML: HyperText Markup Language HTTP: HyperText Transport Protocol IP: Internet Protocol ISP: Internet Service Provider LAN: Loca
Tranzeo Wireless Technologies Appendix J Appendix J: Tranzeo Electrical Plugs Electrical Plug Type Letter Description F FCC / North American adapter C ETSI / Euro adapter A FCC / Euro adapter U ETSI / UK adapter M FCC / UK adapter * * 24 volt version shown. TR-6000 Series Pitt Meadows, B.C.
Tranzeo Wireless Technologies Appendix K Appendix K: Warranty Terms Warranty Terms For Canada / US 1. The following Tranzeo Wireless manufactured products are warranted against defects in material and workmanship for a period of one year from date of purchase, under normal use. All products manufactured prior to May 1st, 2006 All TR-CPE200-N All TR-CPE200-15 All TR-CPE200-19 All Antennas All Cables 2. All Tranzeo Wireless Power Over Ethernet and power supplies adaptors are covered by a 90 day warranty.
Tranzeo Wireless Technologies Appendix K 8. VAT, Customs and other local taxes are the responsibility of customer. 9. The sole responsibility of Tranzeo Wireless Systems under this warranty shall be limited to repair of this product, or replacement thereof, at the sole discretion of Tranzeo Wireless Systems. 10. All RMA items shipped to Tranzeo Wireless must be freight prepaid. Tranzeo Wireless will arrange the return freight. Customer is responsible for payment of any shipping costs.
Tranzeo Wireless Technologies Appendix K Who to Contact for an RMA? There are 3 ways to discuss any technical difficulties and request an RMA #: 1. Fill out our online RMA Request Form at support@tranzeo.com 2. Call our Technical Support Center at 604-460-6002 3. Or email our RMA Department at rma@tranzeo.
Tranzeo Wireless Technologies Appendix K Out of Warranty Replacements Product that is out warranty will be repaired on a fee for service basis at Tranzeo's shop rate of $70.00 per hour plus parts. A $75.00 deposit is charged for all non-warranty repairs when the RMA is issued. Any goods left for more than 90 days without instructions will be considered abandoned and be disposed of.
Tranzeo Wireless Technologies Appendix K Goods Damaged in Transit Tranzeo Wireless Technologies ships all item FOB Factory. This means that title for the item transfers to the buyer once the courier picks up the package. If there is damage, a claim must be filed with the courier by the owner of the goods, which is the buyer. Shipping damage is not covered by the warranty. Damage claims are between the recipient of the goods and the courier.
Tranzeo Wireless Technologies Appendix L Appendix L: How Can We Improve? Please take a moment to help us improve your experience with Tranzeo Wireless. Please fax the completed questionnaire to 604-460-6005. Each month we will draw for a free gift.
Tranzeo Wireless Technologies Appendix M Appendix M: Notes TR-6000 Series Pitt Meadows, B.C.
