FAQ
Q: WILL EVERYTHING TASTE SUPER SMOKY?
A: Everything tastes better cooked over wood and the Timberline lets you have complete
control over smoke levels. Not all temperatures are equal—the higher the temps, the less
smoke will be produced. Food cooked between 165° - 225° will produce more smokin’ flavor
for your tastebuds than food cooked at higher temps. And with Super Smoke Mode, you can
crank up the wood-fired flavor with the tap of a button.
Q: HOW LONG DOES IT TAKE TO ASSEMBLE A TIMBERLINE?
A: Got 30-60 minutes? That’s all you need to assemble your grill (plus a friend to lend a
helping hand). Watch our digital assembly instructions on the Traeger App to walk you
through simple step-by-step instructions.
Q: I ALREADY HAVE A GAS OR CHARCOAL GRILL. WHY SHOULD I GET THIS GRILL?
A: For starters, wood-fired food just tastes better. No other grills can match the taste, versa-
tility, and ease of a Traeger grill. Really, this is much more than a grill. You can grill, smoke,
bake, roast, braise, and BBQ on a Timberline, plus sear, sauté, simmer, deep fry, and more
thanks to the Traeger Induction cooktop. Not all grills are created equal—this is the best of
the best.
Q: WHAT IS YOUR WARRANTY?
A: The Timberline is built to last, and we stand by it with our limited 10-year warranty. If you
experience any defects in material or workmanship under normal use and maintenance from
up to 10 years from the date of original purchase, then we’ve got you covered. And if you
have any questions about your grill, our seasoned experts have your back. We’re here for
you 365 days a year, including holidays, because we’re cooks—not bankers—and we care
about our craf.
Q: HOW DOES YOUR RETURN POLICY WORK?
A: If you have any problems, we’re here for you. Call us at 1-800-TRAEGER and we’ll walk
you through it. You can exchange your order of any unopened grill for a new grill or full
refund of the original purchase price, within 45 days (return shipping charges may apply).
For products purchased from an authorized Traeger dealer, please contact the dealer for
details and policies applicable to their return policy.
TIMBERLINE
FAQ
Q: CAN I USE THE TIMBERLINE WITHOUT BEING CONNECTED TO THE INTERNET
A: You can, but we’ve put in the work, so you don’t have to. Not only does WiFIRE® allow for
precision temperature control anytime or anywhere, but having a connected grill means that
you receive regular sofware updates automatically that power the best performance in your
grill, just like with your smartphone.
Q: CAN I SEAR ON THE TIMBERLINE?
A: Absolutely! Not only is the Induction Cooktop great for searing, but the main cooking
grates produce great searing. This grill holds and maintains high temperatures at the grill
grates to give you that savory crust on your food. If you’re cooking low and slow, try putting
your food on the upper racks for best results.
Q: ARE DRIP TRAY LINERS AVAILABLE?
A: We’ve designed the Timberline to be our easiest grill to clean ever. Our funneled drip tray
provides edge-to-edge coverage and not only captures all drippings and excess, but also
funnels it into one easy-to-access container along with the ash from the pellets. Covering
the drip tray with anything, including foil or liners, will significantly impact the performance
of the grill and could damage the drip tray or grill.
Q: WHAT IS THE DIFFERENCE BETWEEN THE TIMBERLINE AND THE TIMBERLINE XL?
A: We’ll break it down for you: the Timberline features 880 square inches of total cooking
capacity and the Timberline XL features 1320 square inches. Other than cooking capacity,
it’s the exact same grill.