User Guide AX1800 Wi-Fi 6 Router Archer AX20 REV1.0.
Contents About This Guide .........................................................................................................1 Chapter 1. Get to Know About Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . .3 1. 1. 1. 2. Product Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Appearance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7. 1. 1.Access the USB Device Locally . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 7. 1. 2.Access the USB Device Remotely . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 7. 2. 7. 3. 7. 1. 3.Customize the Access Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Media Sharing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
13. 2. Control LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 13. 3. Test the Network Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 13. 4. Upgrade the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 13. 4. 1.Online Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
About This Guide This guide is a complement of Quick Installation Guide. The Quick Installation Guide instructs you on quick internet setup, and this guide provides details of each function and shows you the way to configure these functions appropriate to your needs. When using this guide, please notice that features available of the router may vary by model and software version. Router availability may also vary by region or ISP.
Specifications can be found on the product page at https://www.tp-link.com. The TP-Link Community is provided for you to discuss our products at https://community.tp-link.com. Our Technical Support contact information can be found at the Contact Technical Support page at https://www.tp-link.com/support.
Chapter 1 Get to Know About Your Router This chapter introduces what the router can do and shows its appearance.
Chapter 1 1. 1. Get to Know About Your Router Product Overview TP-Link AX router, with next-generation 802.11ax Wi-Fi Technology, achieves WiFi performance at its ultimate level. The revolutionary combination of OFDMA and 1024QAM improve throughput by 4 times and dramatically increase the whole network capacity and efficiency. It’s also backwards compatible with 802.11a/b/g/n/ac.
Chapter 1 Get to Know About Your Router LED Explanation LED Status On (Power) (2.4GHz Wireless) (5GHz Wireless) The system is starting up or the firmware is being upgraded. Do not disconnect or power off your router. Flashing quickly WPS connection is in process. Off Power is off. On The 2.4GHz wireless band is enabled. Off The 2.4GHz wireless band is disabled. On The 5GHz wireless band is enabled. Off The 5GHz wireless band is disabled. Orange On 1. 2. 2.
Chapter 1 Get to Know About Your Router Button and Port Explanation Item Description Power Port For connecting the router to a power socket via the provided power adapter. Power On/Off Button Press this button to power on or off the router. LAN Ports (1/2/3/4) For connecting your PC or other wired devices to the router. WAN Port For connecting to a DSL/Cable modem, or an Ethernet jack. USB Port For connecting to a USB storage device.
Chapter 2 Connect the Hardware This chapter contains the following sections: • Position Your Router • Connect Your Router
Chapter 2 2. 1. Connect the Hardware Position Your Router • The product should not be located in a place where it will be exposed to moisture or excessive heat. • Place the router in a location where it can be connected to multiple devices as well as to a power source. • Make sure the cables and power cord are safely placed out of the way so they do not create a tripping hazard. • The router can be placed on a shelf or desktop.
Chapter 2 Connect the Hardware Note: Note: If the 2.4GHz LED and 5GHz LED are off, press and hold the WPS/Wi-Fi button on the back for more than 2 seconds. Both the LEDs should turn solid on. 5. Connect your computer to the router. • Method 1: Wired Turn off the Wi-Fi on your computer and connect the devices as shown below. Ethernet cable • Method 2: Wirelessly 1 ) Find the SSID (Network Name) and Wireless Password printed on the label at the bottom of the router.
Chapter 2 Connect the Hardware WLAN On TP-Link MyHome David HomeNetwork TP-Link_Home close to TP-Link_Router Test 10
Chapter 3 Log In to Your Router
Chapter 3 Log In to Your Router With a web-based utility, it is easy to configure and manage the router. The web-based utility can be used on any Windows, Mac OS or UNIX OS with a Web browser, such as Microsoft Internet Explorer, Mozilla Firefox or Apple Safari. Follow the steps below to log in to your router. 1. Set up the TCP/IP Protocol in Obtain an IP address automatically mode on your computer. 2. Visit http://tplinkwifi.net, and create a login password for secure management purposes.
Chapter 4 Set Up Internet Connection This chapter introduces how to connect your router to the internet. The router is equipped with a web-based Quick Setup wizard. It has necessary ISP information built in, automates many of the steps and verifies that those steps have been successfully completed. Furthermore, you can also set up an IPv6 connection if your ISP provides IPv6 service.
Chapter 4 4. 1. Set Up Internet Connection Use Quick Setup Wizard The Quick Setup Wizard will guide you to set up your router. Tips: If you need the IPv6 internet connection, please refer to the section of Set Up an IPv6 Internet Connection. Follow the steps below to set up your router. 1. Visit http://tplinkwifi.net, and log in with the password you set for the router. 2. Click Quick Setup on the top of the page. Then follow the step-by-step instructions to connect your router to the internet. 3.
Chapter 4 Set Up Internet Connection 2. Connect your device to the router’s wireless network. 3. Launch the Tether app, tap the + button and select Router > Wireless Router. Follow the steps to complete the setup and connect to the internet. 4. Connect your devices to the newly configured wireless networks of the router and enjoy the internet! 4. 3. Manually Set Up Your Internet Connection In this part, you can check your current internet connection settings.
Chapter 4 Set Up Internet Connection 2 ) If you choose Static IP, enter the information provided by your ISP in the corresponding fields. 3 ) If you choose PPPoE, enter the username and password provided by your ISP. PPPoE users usually have DSL cable modems.
Chapter 4 Set Up Internet Connection 4 ) If you choose L2TP, enter the username and password and choose the Secondary Connection provided by your ISP. Different parameters are needed according to the Secondary Connection you have chosen. 5 ) If you choose PPTP, enter the username and password, and choose the Secondary Connection provided by your ISP. Different parameters are needed according to the Secondary Connection you have chosen.
Chapter 4 Set Up Internet Connection 5. Click Save. 6. To check your internet connection, click Network Map on the left of the page. After the connection succeeds, the screen will display as follows. Here we take PPPoE as an example. Note: It may take 1-2 minutes to make the settings valid. Tips: • If your internet connection type is BigPond Cable, please go to Advanced > Network > Internet to set your router.
Chapter 4 Set Up Internet Connection • If you use Dynamic IP and PPPoE and you are provided with any other parameters that are not required on the page, please go to Advanced > Network > Internet to complete the configuration. • If you still cannot access the internet, refer to the FAQ section for further instructions. 4. 4. Set Up the Router as an Access Point The router can work as an access point, transforming your existing wired network to a wireless one. 1. Visit http://tplinkwifi.
Chapter 4 Set Up Internet Connection 6. Confirm the information and click Save. Now, you can enjoy Wi-Fi. Tips: • Functions, such as NAT Forwarding, are not supported in the Access Point mode. • Functions, such as Guest Network, are the same as those in the Router mode. 4. 5. Set Up an IPv6 Internet Connection Your ISP provides information about one of the following IPv6 internet connection types: PPPoE, Dynamic IP(SLAAC/DHCPv6), Static IP, 6to4 tunnel, Pass-Through (Bridge). 1.
Chapter 4 Set Up Internet Connection Tips: If you do not know what your internet connection type is, contact your ISP or judge according to the already known information provided by your ISP. 4. Fill in information as required by different connection types. Red blanks must be filled in. 1 ) Static IP: Fill in blanks and click Save. 2 ) Dynamic IP(SLAAC/DHCPv6): Click Advanced to input further information if your ISP requires. Click Save and then click Renew.
Chapter 4 Set Up Internet Connection 3 ) PPPoE: By default, the router uses the IPv4 account to connect to the IPv6 server. Click Advanced to input further information if your ISP requires. Click Save and then click Connect. Note: If your ISP provides two separate accounts for the IPv4 and IPv6 connections, please untick the PPPoE same session with IPv4 connection checkbox and manually enter the username and password for the IPv6 connection.
Chapter 4 Set Up Internet Connection 5. Configure LAN ports. Windows users are recommended to choose from the first two types. Fill in Address Prefix provided by your ISP, and click Save. Tips: Find Help on the web management page to know more about items. 6. Click Status to check whether you have successfully set up an IPv6 connection. The following figure is an example of a successful PPPoE configuration. Tips: Visit the FAQ section if there is no internet connection.
Chapter 5 TP-Link Cloud Service TP-Link Cloud service provides a better way to manage your cloud devices. Log in to your router with a TP-Link ID, and you can easily monitor and manage your home network when you are out and about via the Tether app on your smartphone or tablet. To ensure that your router stays new and gets better over time, the TP-Link Cloud will notify you when an important firmware upgrade is available. Surely you can also manage multiple TP-Link Cloud devices with a single TP-Link ID.
Chapter 5 5. 1. TP-Link Cloud Service Register a TP-Link ID If you have skipped the registration during the Quick Setup process, you can: 1. Visit http://tplinkwifi.net, and log in with the password you set for the router. 2. Go to Basic > TP-Link Cloud. 3. Click Register Now and follow the instructions to register a TP-Link ID. 4. After activating your TP-Link ID, come back to the TP-Link Cloud page to log in.
Chapter 5 • TP-Link Cloud Service To change your password: 1. Click behind the Password. 2. Enter the current password, then a new password twice. And click Save. 5. 3. Manage the User TP-Link IDs The TP-Link ID used to log in to the router for the first time will be automatically bound as the Admin account. An admin account can add or remove other TP-Link IDs to or from the same router as Users.
Chapter 5 TP-Link Cloud Service • Add/remove other TP-Link IDs to/from the router. 5. 3. 1. Add TP-Link ID to Manage the Router 1. Visit http://tplinkwifi.net, and log in with your TP-Link ID. 2. Go to Basic > TP-Link Cloud, and focus on the Bound Accounts section. 3. Click , enter another TP-Link ID as needed and click Save. Note: If you need another TP-Link ID, please register a new one via the Tether app.
Chapter 5 5. 4. TP-Link Cloud Service Manage the Router via the TP-Link Tether App The Tether app runs on iOS and Android devices, such as smartphones and tablets. 1. Launch the Apple App Store or Google Play store and search “TP-Link Tether” or simply scan the QR code to download and install the app. OR 2. Connect your device to the router’s wireless network. 3. Launch the Tether app, select the model of your router and log in with your TP-Link ID or the password your set for the router. 4.
Chapter 6 Guest Network This function allows you to provide Wi-Fi access for guests without disclosing your main network. When you have guests in your house, apartment, or workplace, you can create a guest network for them. In addition, you can customize guest network options to ensure network security and privacy.
Chapter 6 6. 1. Guest Network Create a Network for Guests 1. Visit http://tplinkwifi.net, and log in with your TP-Link ID or the password you set for the router. 2. Go to Advanced > Guest Network. Locate the Wireless section. 3. Create a guest network as needed. 1 ) Enable 2.4GHz Wireless guest network or 5GHz Wireless guest network. 2 ) Customize the SSID. Don‘t select Hide SSID unless you want your guests to manually input the SSID for guest network access. 3 ) Select the Security type.
Chapter 6 6. 2. Guest Network Customize Guest Network Options 1. Visit http://tplinkwifi.net, and log in with your TP-Link ID or the password you set for the router. 2. Go to Advanced > Guest Network. Locate the Settings section. 3. Customize guest network options according to your needs. • Allow Guests to Access Each Other Tick this checkbox if you want to allow the wireless clients on your guest network to communicate with each other via methods such as network neighbors and Ping.
Chapter 7 USB Settings This chapter describes how to use the USB ports to share files and media from the USB storage devices over your home network locally, or remotely through the internet. The router supports USB external flash drives and hard drives.
Chapter 7 7. 1. USB Settings Access the USB Storage Device Insert your USB storage device into the router’s USB port and then access files stored there locally or remotely. Tips: • If you use USB hubs, make sure no more than 4 devices are connected to the router. • If the USB storage device requires using bundled external power, make sure the external power has been connected. • If you use a USB hard drive, make sure its file system is FAT32, exFat, NTFS or HFS+.
Chapter 7 USB Settings • Method 2: Open the Windows Explorer (or go to Computer) and type the server address \\tplinkwifi.net or ftp://tplinkwifi.net in the address bar, then press Enter. Windows computer 1 ) Select Go > Connect to Server. 2 ) Type the server address smb://tplinkwifi.net. 3 ) Click Connect. Mac 4 ) When prompted, select the Guest radio box. (If you have set up a username and a password to deny anonymous access to the USB disks, you should select the Registered User radio box.
Chapter 7 USB Settings • Share photos and other large files with your friends without logging in to (and paying for) a photo-sharing site or email system. • Get a safe backup for the materials for a presentation. • Remove the files on your camera’s memory card from time to time during the journey. Note: If your ISP assigns a private WAN IP address (such as 192.168.x.x or 10.x.x.x), you cannot use this feature because private addresses are not routed on the internet.
Chapter 7 USB Settings 1 ) Open the Windows Explorer (or go to Computer, only for Windows users) or open a web browser. 2 ) Type the server address in the address bar: Type in ftp://: (such as ftp://59.40.2.243:21). If you have specified the domain name of the router, you can also type in ftp://: (such as ftp://MyDomainName:21) Computer 3 ) Press Enter on the keyboard.
Chapter 7 USB Settings 2. Now you can access the USB storage device by visiting \\MyShare (for Windows) or smb://MyShare (for Mac). • To Customize Sharing Folders Focus on the Sharing Contents section. Click the button to select specific folders that you want to share and click Save. All folders are shared by default. Tips: The Share icon appears in the Devices Settings section when more than 5 volumes are connected to the router. You can click the Share icon to disable volumes you don’t need to share.
Chapter 7 USB Settings 2. Click to modify the access account. The username and password are both admin for default administrator account, and both visit for default visitor account. Accessing as an administrator can read and modify the shared folders while visitors can only read the shared folders. Note: 1. For Windows users, do not set the sharing username the same as the Windows username.
Chapter 7 USB Settings • Go to Computer > Network, then click the Media Server Name (Model number-share by default) in the Media Devices section. Note: Here we take Windows 7 as an example. Windows Computer Tablet 7. 3. • Use a third-party DLNA-supported player. Time Machine Time Machine backs up all files on your Mac computer to a USB storage device connected to your router. 1. Visit http://tplinkwifi.net, and log in with your TP-Link ID or the password you set for the router. 2.
Chapter 7 USB Settings 4. Click Select to select a location for Time Machine backups. 5. Set the Size Limit for Backups. Note: 0 means no limit for the space. 6. Click Save.
Chapter 8 HomeCare – Parental Controls, QoS, Anti-Virus TP-Link HomeCareTM powered by Trend MicroTM provides a kit of features to help you create a personalized network that caters for the whole family. You can ensure appropriate internet access for everyone with Parental Controls, save bandwidth for the things that matter with QoS and keep your network secure with built-in Anti-Virus.
Chapter 8 HomeCare – Parental Controls, QoS, Anti-Virus • Parental Controls Parental Controls allows you to set up unique restrictions on internet access for each member of your family. You can block inappropriate content, set daily limits for the total time spent online and restrict internet access to certain times of the day. • QoS QoS (Quality of Service) allows you to prioritize the internet traffic of specific online activities, such as gaming or streaming.
Chapter 9 Network Security This chapter guides you on how to protect your home network from cyber attacks and unauthorized users by implementing these three network security functions. You can block or allow specific client devices to access your network using Access Control, or you can prevent ARP spoofing and ARP attacks using IP & MAC Binding.
Chapter 9 9. 1. Network Security Firewall The SPI (Stateful Packet Inspection) Firewall protects the router from cyber attacks and validates the traffic that is passing through the router based on the protocol. This function is enabled by default. 1. Visit http://tplinkwifi.net, and log in with your TP-Link ID or the password you set for the router. 2. Go to Advanced > Security > Firewall. 3. It’s recommended to keep the default settings. If necessary, deselect the corresponding checkbox and click Save.
Chapter 9 Network Security 1 ) Select Blacklist and click Save. 2 ) Select the device(s) to be blocked in the Online Devices table by ticking the checkbox(es). 3 ) Click Block above the Online Devices table. The selected devices will be added to Devices in Blacklist automatically. To allow specific device(s): 1 ) Select Whitelist and click Save. 2 ) Click Add in the Devices in Whitelist section.
Chapter 9 9. 3. Network Security IP & MAC Binding IP & MAC Binding, namely, ARP (Address Resolution Protocol) Binding, is used to bind network device’s IP address to its MAC address. This will prevent ARP Spoofing and other ARP attacks by denying network access to a device with matching IP address in the Binding list, but unrecognized MAC address. I want to: Prevent ARP spoofing and ARP attacks. How can I do that? 1. Visit http://tplinkwifi.
Chapter 10 NAT Forwarding The router’s NAT (Network Address Translation) feature makes devices on the LAN use the same public IP address to communicate with devices on the internet, which protects the local network by hiding IP addresses of the devices. However, it also brings about the problem that an external host cannot initiatively communicate with a specified device on the local network.
Chapter 10 NAT Forwarding 10. 1. Share Local Resources on the Internet by Virtual Servers When you build up a server on the local network and want to share it on the internet, Virtual Servers can realize the service and provide it to internet users. At the same time Virtual Servers can keep the local network safe as other services are still invisible from the internet. Virtual Servers can be used for setting up public services on your local network, such as HTTP, FTP, DNS, POP3/SMTP and Telnet.
Chapter 10 NAT Forwarding Tips: It is recommended to keep the default settings of Internal Port and Protocol if you are not clear about which port and protocol to use. • If the service you want to use is not in the Service Type, you can enter the corresponding parameters manually. You should verify the port number that the service needs. • You can add multiple virtual server rules if you want to provide several services in a router. Please note that the External Port should not be overlapped.
Chapter 10 NAT Forwarding 3. Click View Existing Applications, and select the desired application. The Triggering Port, External Port and Protocol will be automatically filled in. The following picture takes application MSN Gaming Zone as an example. 4. Click OK. Tips: • You can add multiple port triggering rules according to your network need. • The triggering ports can not be overlapped. • If the application you need is not listed in the Existing Applications list, please enter the parameters manually.
Chapter 10 NAT Forwarding For example, due to some port restriction, when playing the online games, you can login normally but cannot join a team with other players. To solve this problem, set your PC as a DMZ host with all ports open. How can I do that? 1. Assign a static IP address to your PC, for example 192.168.0.100. 2. Visit http://tplinkwifi.net, and log in with your TP-Link ID or the password you set for the router. 3. Go to Advanced > NAT Forwarding > DMZ and select Enable DMZ. 4.
Chapter 10 NAT Forwarding corresponding ports allowing the following data penetrating the NAT to transmit. Therefore, you can play Xbox online games without a hitch. LAN XBOX WAN Internet Router If necessary, you can follow the steps to change the status of UPnP. 1. Visit http://tplinkwifi.net, and log in with your TP-Link ID or the password you set for the router. 2. Go to Advanced > NAT Forwarding > UPnP and toggle on or off according to your needs.
Chapter 11 VPN Server The VPN (Virtual Private Networking) Server allows you to access your home network in a secured way through internet when you are out of home. The router offers two ways to setup VPN connection: OpenVPN and PPTP (Point to Point Tunneling Protocol) VPN. OpenVPN is somewhat complex but with greater security and more stable. It is suitable for restricted environment, such as campus network and company intranet.
Chapter 11 VPN Server 11. 1. Use OpenVPN to Access Your Home Network In the OpenVPN connection, the home network can act as a server, and the remote device can access the server through the router which acts as an OpenVPN Server gateway. To use the VPN feature, you should enable OpenVPN Server on your router, and install and run VPN client software on the remote device. Please follow the steps below to set up an OpenVPN connection. INTERNET Home Network Router Remote Devices Step1.
Chapter 11 VPN Server 7. Click Save. 8. Click Generate to get a new certificate. Note: If you have already generated one, please skip this step, or click Generate to update the certificate. 9. Click Export to save the OpenVPN configuration file which will be used by the remote device to access your router. Step 2. Configure OpenVPN Connection on Your Remote Device 1. Visit http://openvpn.net/index.php/download/community-downloads.
Chapter 11 VPN Server Note: Before you enable VPN Server, we recommend you configure Dynamic DNS Service (recommended) or assign a static IP address for router’s WAN port and synchronize your System Time with internet. 3. In the Client IP Address filed, enter the range of IP addresses (up to 10) that can be leased to the devices by the PPTP VPN server. 4. Click Advanced to set the PPTP connection permission according to your needs.
Chapter 11 VPN Server 1 ) Click Add. 2 ) Enter the Username and Password to authenticate devices to the PPTP VPN Server. 3 ) Click OK. Step 2. Configure PPTP VPN Connection on Your Remote Device The remote device can use the Windows built-in PPTP software or a third-party PPTP software to connect to PPTP Server. Here we use the Windows built-in PPTP software as an example. 1. Go to Start > Control Panel > Network and Internet > Network and Sharing Center. 2. Select Set up a new connection or network. 3.
Chapter 11 VPN Server 4. Select Use my Internet connection (VPN). 5. Enter the internet IP address of the router (for example: 218.18.1.73) in the Internet address field. Click Next.
Chapter 11 VPN Server 6. Enter the User name and Password you have set for the PPTP VPN server on your router, and click Connect. 7. The PPTP VPN connection is created and ready to use.
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Chapter 12 Customize Your Network Settings This chapter guides you on how to configure advanced network features.
Chapter 12 Customize Your Network Settings 12. 1. Change the LAN Settings The router is preset with a default LAN IP 192.168.0.1, which you can use to log in to its web management page. The LAN IP address together with the Subnet Mask also defines the subnet that the connected devices are on. If the IP address conflicts with another device on your local network or your network requires a specific IP subnet, you can change it. 1. Visit http://tplinkwifi.
Chapter 12 Customize Your Network Settings 12. 3. Configure to Support IPTV Service I want to: Configure IPTV setup to enable Internet/IPTV/Phone service provided by my internet service provider (ISP). How can I do that? 1. Visit http://tplinkwifi.net, and log in with your TP-Link ID or the password you set for the router. 2. Go to Advanced > Network > IPTV. 3.
Chapter 12 Customize Your Network Settings 3 ) After you have selected a mode, the necessary parameters, including the LAN port for IPTV connection, are predetermined. If not, select the LAN type to determine which port is used to support IPTV service. 4 ) Click Save. 5 ) Connect the set-top box to the corresponding LAN port which is predetermined or you have specified in Step 3. Done! Your IPTV setup is done now! You may need to configure your set-top box before enjoying your TV. 12. 4.
Chapter 12 • Customize Your Network Settings To reserve an IP address for a specified client device: 1. Click Add in the Address Reservation section. 2. Click View Existing Devices or enter the MAC address of the client device. 3. Enter the IP address to reserve for the client device. 4. Enter the Description for this entry. 5. Tick the Enable This Entry checkbox and click OK. 12. 5.
Chapter 12 Customize Your Network Settings Note: To enjoy TP-Link’s DDNS service, you have to log in with a TP-Link ID. If you have not logged in with one, click Log in. 4. Click Register in the Domain Name List if you have chosen TP-Link, and enter the Domain Name as needed. If you have chosen NO-IP or DynDNS, enter the username, password and domain name of your account.
Chapter 12 Customize Your Network Settings 5. Click Login and Save. Tips: If you want to use a new DDNS account, please click Logout first, and then log in with a new account. 12. 6. Create Static Routes Static routing is a form of routing that is configured manually by a network administrator or a user by adding entries into a routing table. The manually-configured routing information guides the router in forwarding data packets to the specific destination.
Chapter 12 Customize Your Network Settings How can I do that? 1. Change the routers’ LAN IP addresses to two different IP addresses on the same subnet. Disable Router B’s DHCP function. 2. Visit http://tplinkwifi.net, and log in with your TP-Link ID or the password you set for Router A. 3. Go to Network > Static Routing. 4. Click Add and finish the settings according to the following explanations: Network Destination: The destination IP address that you want to assign to a static route.
Chapter 12 Customize Your Network Settings 6. Check the System Routing Table below. If you can find the entry you’ve set, the static routing is set successfully. Done! Open a web browser on your PC. Enter the company server’s IP address to visit the company network. 12. 7. Specify Wireless Settings The router’s wireless network name (SSID) and password, and security option are preset in the factory. The preset SSID and password can be found on the label of the router.
Chapter 12 Customize Your Network Settings The smart connect function lets you to enjoy a more high-speed network by assigning your devices to best wireless bands based on actual conditions to balance network demands. 1. Go to Advanced > Wireless > Wireless Settings. 2. Enable Smart Connect. 3. Keep the default or set a new SSID and password, and click Save. This SSID and password will be applied both for 2.4GHz and 5GHz wireless networks. • To change the security option: 1.
Chapter 12 Customize Your Network Settings • Transmit Power - Select either High, Middle or Low to specify the data transmit power. The default and recommended setting is High. • To enable the Airtime Fairness feature The Airtime Fairness feature can improve the overall network performance by sacrificing a little bit of network time on your slow devices.
Chapter 12 Customize Your Network Settings 12. 8. 2. Connect via the Router’s PIN Router’s PIN is enabled by default to allow wireless devices to connect to the router using the PIN. You can use the default one or generate a new one. Note: PIN (Personal Identification Number) is an eight-character identification number preset to each router. WPS supported devices can connect to your router with the PIN. The default PIN is printed on the label of the router. 12. 8. 3.
Chapter 12 Customize Your Network Settings 2. Go to Advanced > Wireless > Wireless Schedule. 3. Enable the Wireless Off Time Schedule feature. 4. Click Add to specify a wireless off period during which you need the wireless off automatically, and click Save. Note: The Effective Time Schedule is based on the time of the router. You can go to Advanced > System Tools > Time Settings to modify the time. • The wireless network will be automatically turned on after the time period you set.
Chapter 13 Manage the Router This chapter will show you the configuration for managing and maintaining your router.
Chapter 13 Manage the Router 13. 1. Set Up System Time System time is the time displayed while the router is running. The system time you configure here will be used for other time-based functions like Parental Controls. You can choose the way to obtain the system time as needed. 1. Visit http://tplinkwifi.net, and log in with your TP-Link ID or the password you set for the router. 2. Go to Advanced > System Tools > Time Settings.
Chapter 13 • Manage the Router To manually set the date and time: 1. In the Set Time field, select Manually. 2. Set the current Date (In MM/DD/YYYY format). 3. Set the current Time (In HH/MM/SS format). 4. Click Save. • To set up Daylight Saving Time: 1. Select Enable Daylight Saving Time. 2. Select the correct Start date and time when daylight saving time starts at your local time zone.
Chapter 13 Manage the Router 3. Select the correct End date and time when daylight saving time ends at your local time zone. 4. Click Save. 13. 2. Control LEDs The router‘s LEDs indicate router’s activities and status. You can turn on or turn off the LEDs either from the web management page or by pressing the LED button. 1. Visit http://tplinkwifi.net, and log in with your TP-Link ID or the password you set for the router. 2. Go to Advanced > System Tools > LED Control.
Chapter 13 Manage the Router 1. Visit http://tplinkwifi.net, and log in with your TP-Link ID or the password you set for the router. 2. Go to Advanced > System Tools > Diagnostics. 3. Enter the information with the help of page tips: 1 ) Choose Ping or Traceroute as the diagnostic tool to test the connectivity; • Ping is used to test the connectivity between the router and the tested host, and measure the round-trip time.
Chapter 13 Manage the Router 13. 4. Upgrade the Firmware TP-Link aims at providing better network experience for users. We will inform you through the web management page if there’s any update firmware available for your router. Also, the latest firmware will be released at the TP-Link official website www.tp-link.com, and you can download it from the Support page for free. • • • Note: Make sure you remove all attached USB devices from the router before the firmware upgrade to prevent data loss.
Chapter 13 Manage the Router 4. Wait a few minutes for the upgrade and reboot to complete. Tips: If there’s a new and important firmware update for your router, you will see the notification (similar as shown below) on your computer as long as a web browser is opened. Click Upgrade now, and log into the web management page with the username and password you set for the router. You will see the Firmware Upgrade page. 13. 4. 2. Manual Upgrade 1. Download the latest firmware file for the router from www.
Chapter 13 Manage the Router 4. Click Browse and select the downloaded firmware file. 5. Click Upgrade and wait for a few minutes until the router completes the upgrading and restarts. 13. 5. Backup and Restore Configuration Settings The configuration settings are stored as a configuration file in the router. You can backup the configuration file to your computer for future use and restore the router to a previous settings from the backup file when needed.
Chapter 13 • Manage the Router To reset the router except your login password and bound TP-Link ID: 1. Click Restore under the Factory Default Restore session. 2. Wait a few minutes for the resetting and rebooting. Note: • During the resetting process, do not turn off the router. • After reset, you can still use the current login password or the TP-Link ID to log in to the web management page. • To reset the router to factory default settings: 1. Click Factory Restore to reset the router. 2.
Chapter 13 Manage the Router 4. Specify the Reboot Time when the router reboots and Repeat to decide how often it reboots. 5. Click Save. 13. 7. Change the Administrator Account The account management feature allows you to change your login password of the web management page. Note: If you are using a TP-Link ID to log in to the web management page, the account management feature will be disabled. To manage the TP-Link ID, go to Basic > TP-Link Cloud. 1. Visit http://tplinkwifi.
Chapter 13 Manage the Router Note: If you are using a TP-Link ID to log in to the web management page, the Password Recovery feature will be disabled. To manage the TP-Link ID, go to Basic > TP-Link Cloud. 1. Visit http://tplinkwifi.net, and log in with the password you set for the router. 2. Go to Advanced > System Tools > Administration and focus on the Default Password Recovery section. 3. Tick the Enable Default Password Recovery checkbox. 4.
Chapter 13 Manage the Router 2. Go to Advanced > System Tools > Administration and complete the settings In Local Management section as needed. • Access the router via HTTPS and HTTP: Toggle on Local Management via HTTPS to access the router via HTTPS and HTTP, or keep it disabled to access the router only via HTTP. • Allow all LAN connected devices to manage the router: Toggle on Access for All LAN Connected Devices. • Allow specific devices to manage the router: 1.
Chapter 13 Manage the Router 13. 10. Remote Management This feature allows you to control remote devices’ authority to manage the router. 1. Visit http://tplinkwifi.net, and log in with your TP-Link ID or the password you set for the router. 2. Go to Advanced > System Tools > Administration and complete the settings in Remote Management section as needed. 1. Tick the Enable checkbox to enable Remote Management. 2.
Chapter 13 Manage the Router 3. Choose the type and level of the system logs as needed. 4. Click Save Log to save the system logs to a local disk. • To send the system log to a mailbox at a fixed time: For example, I want to check my router’s working status at a fixed time every day, however, it’s too troublesome to log in to the web management page every time I want to go checking. It would be great if the system logs could be sent to my mailbox at 8 a.m. every day. 1. Visit http://tplinkwifi.
Chapter 13 Manage the Router 1 ) From: Enter the email address used for sending the system log. 2 ) To: Enter the recipient’s email address, which can be the same as or different from the sender’s email address. 3 ) SMTP Server: Enter the SMTP server address. Tips: SMTP server is available for users in most webmail systems. For example, the SMTP server address of Hotmail is smtp-mail.outlook.com. You can refer to their Help page to learn the SMTP server address. 4 ) Select Enable Authentication.
Chapter 13 Manage the Router 3. Toggle on Traffic Monitor, and then you can monitor the traffic usage of a specific device or all connected devices in 10 minutes, 24 hours or 7 days. 4. Check the total traffic statistics of each device on Traffic Monitor List. Click Refresh to update the statistic information on the page. Click Reset All to reset all statistic values in the list to zero. 13. 13. System Parameters 13. 13. 1. 2.
Chapter 13 Manage the Router • Bacon Interval - Enter a value between 40 and 1000 to determine the duration between beacon packets that are broadcasted by the router to synchronize the wireless network. The default is 100 milliseconds. • RTS Threshold – Enter a value between 1 and 2346 to determine the packet size of data transmission through the router. The default size is 2346.
Chapter 13 Manage the Router 13. 13. 2. NAT The router’s NAT (Network Address Translation) feature makes devices on the LAN use the same public IP address to communicate with devices on the internet, which protects the local network by hiding IP addresses of the devices. 1. Visit http://tplinkwifi.net, and log in with your TP-Link ID or the password you set for the router. 2. Go to Advanced > System Tools > System Parameters. Focus on NAT section. 3.
Chapter 14 Work with Alexa This chapter will show you how to configure your router to work with Alexa.
Chapter 14 Work with Alexa Control your network devices using simply the power of your voice with the TP-Link Router Skill for Amazon. Prioritize the Internet connection of your laptop, switch off your router’s LED or ask Alexa to read out the password of the guest network, all without stopping what you’re doing. 1. Visit http://tplinkwifi.net, and log in with your TP-Link ID or the password you set for the router. 2. Go to Advanced > Smart Life Assistant. 3.
FAQ Q1. What should I do if I forget my wireless password? The default wireless password is printed on the label of the router. If the password has been altered: 1. Connect your computer to the router using an Ethernet cable. 2. Visit http://tplinkwifi.net, and log in with your TP-Link ID or the password you set for the router. 3. Go to Basic > Wireless to retrieve or reset your wireless password. Q2.
4 ) Click LAN settings and deselect the following three options and click OK. 5 ) Go to Advanced > Restore advanced settings, click OK to save the settings.
• Use another web browser or computer to log in again. • Reset the router to factory default settings and try again. If login still fails, please contact the technical support. Note: You’ll need to reconfigure the router to surf the internet once the router is reset. Q4. What should I do if I can’t access the internet even though the configuration is finished? 1. Visit http://tplinkwifi.net, and log in with your TP-Link ID or the password you set for the router. 2.
• Your computer might not recognize any DNS server addresses. Please manually configure the DNS server. 1 ) Go to Advanced > Network > DHCP Server. 2 ) Enter 8.8.8.8 as Primary DNS, click Save. Tips: 8.8.8.8 is a safe and public DNS server operated by Google. • Restart the modem and the router. 1 ) Power off your modem and router, and leave them off for 1 minute. 2 ) Power on your modem first, and wait about 2 minutes until it gets a solid cable or Internet light. 3 ) Power on the router.
• Upgrade the firmware of the router. • Check the TCP/IP settings on the particular device if all other devices can get internet from the router. As the picture below shows, if the IP Address is 0.0.0.0, please try the methods below and try again: • Make sure the physical connection between the router and the modem is proper. • Clone the MAC address of your computer. 1 ) Visit http://tplinkwifi.net, and log in with your TP-Link ID or the password you set for the router.
• Modify the LAN IP address of the router. Note: Most TP-Link routers use 192.168.0.1/192.168.1.1 as their default LAN IP address, which may conflict with the IP range of your existing ADSL modem/router. If so, the router is not able to communicate with your modem and you can’t access the internet. To resolve this problem, we need to change the LAN IP address of the router to avoid such conflict, for example, 192.168.2.1. 1 ) Visit http://tplinkwifi.
6 ) Restart the modem and the router again. • Please upgrade the firmware of the router. If you’ve tried every method above but still cannot access the internet, please contact the technical support. Q5. What should I do if I can’t find my wireless network or I cannot connect the wireless network? If you fail to find any wireless network, please follow the steps below: • Make sure the wireless function of your device is enabled if you’re using a laptop with built-in wireless adapter.
3 ) Select and right click on My Computer on desktop, select Manage to open Computer Management window. 4 ) Expand Services and Applications > Services, find and locate Wireless Zero Configuration in the Services list on the right side. 5 ) Right click Wireless Zero Configuration, and then select Properties. 6 ) Change Startup type to Automatic, click on Start button and make sure the Service status is Started. And then click OK.
2 ) If you cannot find the PIN or PIN failed, you may choose Connecting using a security key instead, and then type in the Wireless Password/Network Security Key. 3 ) If it continues to show note of Network Security Key Mismatch, it is suggested to confirm the wireless password of your wireless router. Note: Wireless Password/Network Security Key is case sensitive.
COPYRIGHT & TRADEMARKS Specifications are subject to change without notice. is a registered trademark of TP-Link Technologies Co., Ltd. Other brands and product names are trademarks or registered trademarks of their respective holders. No part of the specifications may be reproduced in any form or by any means or used to make any derivative such as translation, transformation, or adaptation without permission from TP-Link Technologies Co., Ltd. Copyright © 2019 TPLink Technologies Co., Ltd.
FCC compliance information statement Product Name: AX1800 Wi-Fi 6 Router Model Number: Archer AX20 Component Name I.T.E. Power Model GQ24-120200-AU Responsible party: TP-Link USA Corporation, d/b/a TP-Link North America, Inc. Address: 145 South State College Blvd. Suite 400, Brea, CA 92821 Website: http://www.tp-link.com/us/ Tel: +1 626 333 0234 Fax: +1 909 527 6803 E-mail: sales.usa@tp-link.
Note: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user’s authority to operate the equipment. FCC RF Radiation Exposure Statement This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This device and its antenna must not be co-located or operating in conjunction with any other antenna or transmitter.
• Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/ TV technician for help. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference. 2.
CE Mark Warning This is a class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures. OPERATING FREQUENCY (the maximum transmitted power) 2400 MHz -2483.
1. This device may not cause interference. 2. This device must accept any interference, including interference that may cause undesired operation of the device. L’émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR d’Innovation, Sciences et Développement économique Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes : 1. l’appareil ne doit pas produire de brouillage; 2.
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цѧѥћѪѡѩ ѨќѧѩџѫѽѡѥљїѤѥ ўњѽћѤѥ Ѩ ѦѧїљџѢїѣџ ѨџѨѩќѣџ ъѡѧшмцчх Ѥї љѽћѦѥљѽћѤѽѨѩѳ љџѣѥњїѣ ѤѥѧѣїѩџљѤџѬ ћѥѡѪѣќѤѩѽљ ѩї љџѣѥњїѣ Ѱѥ ѦќѧќћјїѮќѤѽ ѮџѤѤџѣџ ўїѡѥѤѥћїљѮџѣџ їѡѩїѣџ ъѡѧїѾѤџ Safety Information • Keep the device away from water, fire, humidity or hot environments. • Do not attempt to disassemble, repair, or modify the device. • Do not use damaged charger or USB cable to charge the device.
