TowerIQGuardianA™ UserandInstallationGuide Class A PublicSafetyBDAforFirstResponders Fortechnicalsupport: Email:guardian@tower‐iq.com |Call:844‐626‐ 7638AvailableMonday –Friday,7am –5pm PST Activateyourwarrantyatwww.toweriq.nyc 06.16.
TowerIQ, Inc|1609 Park 370 Place, Hazelwood, MO 63042|844‐626‐7638| guardian@tower‐iq.
FCCNOTICE The TowerIQTQ‐GuardianA2A signal booster is 90.219 Class A booster. Under Section 90.219(d)(5) of the Commission’s rules,allPart90ClassAsignalboosterinstallationsmustberegisteredwiththeFCC. NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 ofthe FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a commercial environment.
TABLE OF CONTENTS FCCNOTICE..................................................................................................................................................................................................................................................3 TABLE OF CONTENTS................................................................................................................................................................................................................................
CHAPTER1:INTRODUCTION&OVERVIEW 1.1 ProductOverview TQ‐GuardianA2Aisa2‐watt,bi‐directionalamplifierwithamaximumgain of90dBsupportingboththe700and800MHzPublicSafetyfrequencybands. In the majority of cases, newly constructed buildings with considerable size, or existing buildings that increase capacity byexpanding the building footprint are required to have signal strength of ‐95 dBm or better in designated critical areas –Emergency Command Centers, Fire Pump Rooms, stairwells, standpipe, cabinets, etc.
1.5 OptionalAccessories TowerIQprovidesmanyoptionalfeaturesandaccessoriesfortheTQ‐ GuardianA2Aamplifier.Note,somecomponentoptionsarelistedintablebelow.Notallaccessoriesarelisted. SeeyourTowerIQsalesperson forallcompatiblepartnumbers OutdoorAntennaOptions DirectionalWideBand50ΩYagiAntenna(698‐960MHz); N‐Female connectors Note:The sum of antenna gain(dBi) and cableloss(dB) can not exceed 9 And if the insertion loss of outside cable exceeds 4dB, the VSWR alert will be affected.
1.6 Howit Works TheTQ‐GuardianA2Aamplifiessignalsthatreachabuildingfromthenearestradiotower,andfromradiosinsidethebuildinggoingback to the tower. This compensates for weak reception caused by distance, topography, building structure, etc. The BDAreceives the signal from an outside antenna, amplifies that signal, and then rebroadcasts it via antenna(s) inside the building,where it can then be picked up by radios inside.
CHAPTER2:BDAINTERFACE&CONNECTIONS 2.
2.2 RFInterfaces (A5 & A1) A5—N‐ A1—N‐ typeFemaleforOUTSIDEcable and antenna typeFemaleforINSIDEcablea nd antenna TowerIQ, Inc|1609 Park 370 Place, Hazelwood, MO 63042|844‐626‐7638| guardian@tower‐iq.
2.3 Power WiringDCPower for 24‐30VUPS/Battery Backup Battery line: Red: Positive Black:Negative 2.4 ACPower 110V Green: ground Black: N White: L TowerIQ, Inc|1609 Park 370 Place, Hazelwood, MO 63042|844‐626‐7638| guardian@tower‐iq.
2.5 AlarmI/O Interface 987654321 Number Definition WireColoronCable 1 VSWRAlert(N.O.) Black 2 VSWRAlert(COM) Red 3 VSWRAlert(N.C.) White 4 Oscillation Detected Alert(N.O.) Green 5 Oscillation Detected Alert(COM) Brown 6 Oscillation Detected Alert(N.C.) Blue 7 ComponentAlert(N.O.) Yellow 8 ComponentAlert(COM) Purple 9 ComponentAlert(N.C.) Gray Note: these connections need to be made to Power Limited sources. 2.
• VSWR Alarm caused by outdoor VSWR abnormal TowerIQ, Inc|1609 Park 370 Place, Hazelwood, MO 63042|844‐626‐7638| guardian@tower‐iq.
2.7 Oscillation Detected AlertTriggerCriteria TheOscillation Detected Alertistriggeredunderone(ormore)ofthe followingconditions: • The isolation between outside antenna and inside antenna is not enough. TowerIQ, Inc|1609 Park 370 Place, Hazelwood, MO 63042|844‐626‐7638| guardian@tower‐iq.
2.8 Component AlertTriggerCriteria TheComponent Alert istriggeredunderthefollowing: • Repeatercurrentisabnormal 2.9 LoadRestrictions AlarmDryContactOutputRestrictions • 1 A at 30 VDC (Resistive) • 0.5 A at 60 VDC (Resistive) • 0.3 A at 125 VAC (General Use) Note: these connections need to be made to Power Limited sources. TowerIQ, Inc|1609 Park 370 Place, Hazelwood, MO 63042|844‐626‐7638| guardian@tower‐iq.
2.10 EthernetInterface MaleConnectorusedto transfertointernet orethernet Female EthernetPort(RJ‐45)onBDA 2.11 USBInterface TheUSBconnectorisontopoftheTQ‐GuardianA2Aunit, belowtheDIPswitches, asshownbelow. Onlywhen initializingthe network connectionequipment, afterinitializationunplugthe USBcable. As shown, the NEMA Type 4 housing must be open to gain access to this port. The interface is used to initialize network connectionsusingacomputer.
2.12 AlarmLEDs INSIDEBDAALARMINTERFACE 1 OUTSIDETYPE 4 ALARM INTERFACE Status Description GreenON AC Powerisworking properly ACPower OFF RedON 2 ACPower isnotworking, and BDA has switched to DC Power. DC Power OFF RedON 3 VSWR Connection to the donor antenna has been interrupted or is not present. Possible bad connector or cable termination.
CHAPTER3:PLANNINGTHEINSTALLATION 3.1 InstallationOverview Typically,aBDAinstallationfollowsthesesteps: 1. Choosea mounting location for theexterior antenna. TherecommendedYagi directional antenna is, pointed directlyat the radio tower (line of sight). The antenna is typically mounted on the wall or roof of the side of the building with thestrongest signal.Agrounded lightningprotector isrequired betweentheexterior antenna and theBDA. 2.
Thesedistancesaregeneralguidelinesonly.Refertotheapplicablebuildingandelectricalcodesinyourareatodeterminespecificlocalrequiremen ts. 3.3 InteriorAntennaOverview Youmayuseanycombinationofomnidirectional(dome)and/ordirectional(flatpanel)interiorantennastoobtainbalancedsignal strengththroughoutthestructure. Domeantennasprovide360‐ degreehemisphericalcoveragesuitableformostlysquareareas,whileflatpanelantennasprovideafocusedzoneofcoveragesuitableforlongnarro w areas.
Note:Youmaynotneedantennasoneveryfloorofamultistorybuilding,depending onfactorssuchasbuildingmaterial,BDAgain,etc. 3.4 AntennaSeparation Proper antenna separation prevents signal oscillation (feedback) that can interfere with the radio tower. Separation ismeasured in a straight line from the exterior antenna to the closest interior antenna. The closest allowable distance dependsonanumber offactors,suchas BDA gainlevel,buildingmaterial,etc.Recommended separationdistancesare: Amplifiergain Min.
3.5 BDALocation Selectanindoorlocationforthe BDAthatmeetsthe followingcriteria: • Awayfromtightlyenclosedoroverlyhotspaces • Powerandwarninglightsareeasilyvisible • Shortestpossiblecablerunstoallantennas 3.6 Accessories The final step in the planning process is to make sure you have all of the necessary accessories to complete the installation.Youwillneedall oftheitemslistedinChapter1ofthismanualplussomeorallofthefollowing: • Cableclips:Usethesetosecurethecablestointeriorandexteriorwalls/ceilings.
CHAPTER4:INSTALLATION 4.1 SoftInstallation Performa“soft”installationofallcomponents totest signal coverageand oscillationbeforemakingtheinstallationpermanent. Avoid making holes or other permanent attachments during this phase. Refer to Chapter 5 for configuration andtestinginstructions.Proceedwithfinalinstallationonceconfigurationand testingarecomplete. 4.2 ExteriorAntenna Mount the exterior antenna in the location you selected during planning.
4.3 InteriorAntennas Mount the interior antenna(s) in the location(s) you selected when planning. Follow all instructions included with the antenna(s)toensuretheinstallation(s)aredoneproperly. Hereareafewremindersandessentialsteps: • • Domeantennasaremountedontheceilingasclose tothecenterofthedesiredcoverage areaaspossible, domed(convex)sidepointingdown. Flat panel antennas should be wall‐mounted as close as possible to the center of the wall, or at one end of long narrowspace. • • • Mountthe antenna.
4.4 Mounting theBDA MounttheTQ‐GuardianA2Aasfollows: • • • • • Verifythattheselectedlocationmeetsallcriteriadescribedinthepreviouschapter. Mount a 24 inch x 24 inch x 3⁄4 inch thick sheet of plywood on top of sheetrock, secured into wall studs where the NEMAhousingistobeplaced.Theplywoodshouldbeflushagainstwall. Oncetheplywoodissecure,attach theType 4 housingtotheplywoodbaseusingthescrewsprovided.Inmostinstallations,thehousingwillbeoriented,sotheI/Oportsarefacing down.
CHAPTER5:CONFIGURATION&TESTING 5.1 PoweringontheBDA 1. Makesuretheexteriorandinteriorantennacablesare firmly connectedtotheircorrespondingportsontheType 4enclosure. 2. Verifythatthe greenPowerlightisilluminated. 3. Whentheboosteristurnedon, the bandlightswillflash redandyellowforapproximately10seconds. CAUTION:ONLYUSETHEPOWERSUPPLYINCLUDEDWITHTHEBDA. USE OF ANOTHER POWER SUPPLY COULD DAMAGE THEBDAAND/ORPOWERSUPPLY.
Notethatredflashinglightsindicatethesystemhasdetectedoscillation forthecorrespondingchannel(s). Thebandwillturnoff if adjustments are not made. When adjusting booster attenuation, full power is not always the best option. The goal is toobtainasignallevelthroughoutthebuildingthatmeetssafetyrequirements. Thefollowingdiagramsandnotesexplainhowtointerpret,anduse,these switchbanks.
DOWNLINK Switch 1 Switch 2 Switch 3 Switch 4 Switch 5 1 dB 2 dB 4 dB 8 dB 16 dB Additivecombinationeffects: • • UPLINK 124 816 1 2 4 8 16 12345 1234 5 Switch 1(1dB)+Switch2(2dB)=3dBattenuation Switch1(1 dB)+Switch2(2 dB)+Switch3(4dB)=7dBattenuation • Switch1(1dB)+Switch2(2dB) +Switch3(4 dB)+Switch4(8 dB)=15dBattenuation •Switch 1 (1 dB) + Switch 2 (2 dB) + Switch 3 (4 dB) + Switch 4 (8 dB) + Switch 5 (16 dB) = 31 dB attenuation Afewpracticalattenuationexamples: ImportantNote: TurnALLuplinka
CHAPTER 6:TESTINGANDTROUBLESHOOTING 6.1 BandLEDConditions Thissectionwillhelp you interprettheLEDindicatorsonyourTQ‐GuardianA2A.Butfirst,hereareafewconfigurationand testingpointstokeepinmind: SILENCING PS700 • • • POWER PS800 If the controllightforaspecificfrequencybandisflashingredorred‐yellow,tryincreasing the antennaseparationbetween theinsideandoutsideantennasasmuchaspossiblefirst,thenrestartingthebooster.
CHAPTER 7:SENTRYCONFIGURATION&MONITORING 7.1 SentrySoftwareIntroduction TowerIQ’s Sentry is a revolutionary advancement in signal‐booster management. It aids in the installation, optimization, andongoingmanagementofyourTQ‐GuardianA2ABDA.Itprovidesinstallerswithtoolsforseamlesssystemconfigurations, andithelpspinpoint malfunctions due to unforeseen changes in the amplifier landscape, such as new towers or repeater systems. Sentryalsonotifiesinstallersorendusersaboutvariousparametersviaemail.
7.3 HardwareInstallation OncetheSentrysoftware isinstalled,youcanproceedtoconnectandconfiguretheTQ‐ GuardianA2ABDA.Toinstallthehardware,firstcompletethefollowingsteps: To Computer USB To NFPA GuardianA’s USB To Network server Computer USB • • To Ethernet Computer USB USBConnection:UseaUSB cableto connectyourcomputerdirectlyto theTQ‐GuardianA2AUSB port.TheUSB connectionon the TQ‐ GuardianA2A is accessible by opening the Type 4 enclosure.
7.4 UserRegistration You’llneedtoregisteranaccount.Connectyourcomputertothenetwork.AsecureLANconnectionisimportantbecauseit will allow the computer to “see” the device on the network. Fill in the User Registration form and choose a user name,password,emailanduserphone.Oncecompleted,clicktheRegisterbutton. Click Register and you’ll see the following screen,promptingyoutoenterthelocalServerIPaddress. EnterTowerIQ’sserverIP:12.232.138.150 or domain name erces.tower‐iq.
7.5 Device Registration Connect the device to the networked client computer with a USBcable as described in the previous section. Make sure the server isalsolinkedtothecomputer.SelectaserialportandclickOpen,asshownintheAddBoosterscreenbelow.
Youwillseeaconfirmationscreenasshownbelow.ClickYestoproceed. Password and E‐mail Management: In the Tools pull‐down menu, you can change your account information, including yourpassword, or the e‐mail address for status reports. Roll over the Accounts heading and click on Modify Password/E‐mail toaccessthisfeature. Tomodifyyourpassword,typeintherequestedinformationshownbelow andclickonModify. Tochangethee‐mailaddresswherealertsgo,enteranewe‐mail as shownaboveandclickon Modify.
7.7 SentryOperation LeavingallDIPswitchesoffbydefaultallowstheAGCtoadjustgainasneeded.TheabsenceofredLEDsindicatesthatthesystemisworkingasintended. ATTENUATIONTHROUGHSENTRYSOFTWAREISCUMULATIVE WITHTHATOFTHEBOOSTER’SDIPSWITCHES. ATTENUATION GREATER THAN 25 DB (EITHER MADE BY THEBOOSTER’SDIPSWITCHESORCUMULATIVEADJUSTMENTSOFDIPSWITCHESANDS OFTWARE)WILLCAUSETHEAFFECTEDBANDTOSHUTOFFANDDISPLAYASOLIDREDLED . 700MHz/ 800MHz 1. CENTERFREQUENCY:Thiscolumn isusedtoinputthefrequencyofthechannel.
SettingDefaultValues TowerIQ, Inc | 1609 Park 370 Place, Hazelwood, MO 63042| 844‐626‐7638 | guardian@tower‐iq.
RFState • PS700andPS800sharethesameuplinkRFlink.Setting the Uplink Attenuation on this pagebetween 1 and 25 will simultaneously set theequivalentvalueforalluplinkchannelsforbothPS700 andPS800. • PS700 downlink Attenuation is used to attenuatethedownlinkgainfor700MHzband.Inputtinganyval ue between1and25 will settheequivalentvalueforalldownlinkchannels inthisband. • PS800 downlink Attenuation is used to attenuatethe downlink gain for the 800MHz band.
FromthedashboardaboveyoucanmanuallyadjusttheattenuationdBtoresolveproblems.Youcanalsoturnoffindividualbands. TowerIQ, Inc | 1609 Park 370 Place, Hazelwood, MO 63042| 844‐626‐7638 | guardian@tower‐iq.
CHAPTER8:SPECIFICATIONS Electrical 700MHz 800MHz 779–805 806–816 Unitofmeasure FrequencyRange,Uplink MHz FrequencyRange, Downlink MHz 769–775 851–861 ChannelBandwidth KHz 12.5/25/75 12.
CHAPTER9:SAFETYANDCOMPLIANCE 9.1 FCCCompliance This is a90.219 Class A device. This producthasbeentestedandfoundtocomplywiththeBoosterRequirementsperFCCPart90. Part90SignalBoostersTHISISA90.219CLASSADEVICE WARNING: This is NOT a CONSUMER device. It is designed for installation by FCC LICENSEES andQUALIFIED INSTALLERS. You MUST have an FCC LICENSE or the express consent of an FCC Licenseeto operate this device. You MUST register Class A signal boosters (as defined in 47 CFR 90.219) online atwww.fcc.
CHAPTER10:WARRANTY Forquestionsregardingyourwarranty, contactaTowerIQrepresentativeat844‐626‐7638oremailguardian@tower‐iq.com. 10.1 WarrantyPeriods Yourwarrantyincludesthefollowingperiods: Three‐YearProductWarranty:TowerIQproductsarecoveredunderathree‐ yearproductwarrantyfromthedateofpurchase.Thisprotectsthecustomerfromanydefectsorproblemstheproductmayhavethataresolelythefault ofTowerIQ.Incorrectinstallationormisusewillvoidthiswarranty.
AllmattersregardingthiswarrantyshallbeinterpretedinaccordancewiththelawsoftheStateofCalifornia,andanycontroversythatcannotbesettled directlyshallbesettledbyarbitrationinCaliforniainaccordancewiththerulesthenprevailingoftheAmerican ArbitrationAssociation,andjudgmentupontheawardrenderedmaybeenteredinanycourthavingjurisdictionthereof.
TowerIQ, Inc 1609 Park 370 Place, Hazelwood, MO 63042,USA 844‐626‐7638|ww.toweriq.nyc TowerIQ, Inc | 1609 Park 370 Place, Hazelwood, MO 63042| 844‐626‐7638 | guardian@tower‐iq.
