Portégé® R30 - A Series User’s Guide If you need assistance: Technical support is available online at Toshiba’s Web site at support.toshiba.com. At this Web site, you will find answers for many commonly asked technical questions plus many downloadable software drivers, BIOS updates, and other downloads. For more information, see “If Something Goes Wrong” on page 140 in this guide.
Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm. Wash hands after handling. For the state of California only. Model: Portégé® R30 - A Series Recordable and/or ReWritable Drive(s) and Associated Software Warranty The computer system you purchased may include Recordable and/ or ReWritable optical disc drive(s) and associated software, among the most advanced data storage technologies available.
Protection of Stored Data For your important data, please make periodic back-up copies of all the data stored on the hard disk or other storage devices as a precaution against possible failures, alteration, or loss of the data. IF YOUR DATA IS ALTERED OR LOST DUE TO ANY TROUBLE, FAILURE OR MALFUNCTION OF THE HARD DISK DRIVE OR OTHER STORAGE DEVICES AND THE DATA CANNOT BE RECOVERED, TOSHIBA SHALL NOT BE LIABLE FOR ANY DAMAGE OR LOSS OF DATA, OR ANY OTHER DAMAGE RESULTING THEREFROM.
FCC Notice “Declaration of Conformity Information” This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, it may cause harmful interference to radio communications.
Bluetooth® Wireless Technology Interoperability Bluetooth® modules are designed to be interoperable with any product with Bluetooth wireless technology that is based on Frequency Hopping Spread Spectrum (FHSS) radio technology, and is compliant to: ❖ ❖ Bluetooth Specification as defined and approved by The Bluetooth Special Interest Group. Logo certification with Bluetooth wireless technology as defined by The Bluetooth Special Interest Group.
Bluetooth® Wireless Technology and Your Health The products with Bluetooth® wireless technology, like other radio devices, emit radio frequency electromagnetic energy. The level of energy emitted by devices with Bluetooth wireless technology however is much less than the electromagnetic energy emitted by wireless devices such as mobile phones.
Wireless Interoperability Wireless LAN products are designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum (DSSS) radio technology, and is compliant to: ❖ The IEEE 802.11 Standard on Wireless LANs (Revision A/B/G), as defined and approved by the Institute of Electrical and Electronics Engineers. ❖ The Wireless Fidelity (Wi-Fi®) certification as defined by the Wi-Fi Alliance. The “Wi-Fi CERTIFIED” logo is a certification mark of the Wi-Fi Alliance.
Wireless LAN and Your Health Wireless LAN products, like other radio devices, emit radio frequency electromagnetic energy. The level of energy emitted by Wireless LAN devices however is far much less than the electromagnetic energy emitted by wireless devices like for example mobile phones. Because Wireless LAN products operate within the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes Wireless LAN is safe for use by consumers.
Optical Disc Drive Safety Instructions NOTE This section is only applicable if your system has an Optical Disc Drive. This appliance contains a laser system and is classified as a CLASS 1 LASER PRODUCT. To use this model properly, read the User’s Guide carefully and keep it for your future reference. Never attempt to disassemble, adjust or repair an optical disc drive. You could damage the drive. You would also be exposed to laser light or other safety hazards, resulting in serious injury.
Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of this device. L’ utilisation de ce dispositif est soumis aux deux conditions suivantes: (1) il ne doit pas produire de brouillage et (2) l’utilisateur du dispositif doit être prêt à accepter tout brouillage radioélectrique reçu, même s’il est susceptible de compromettre son fonctionnement.
Regulatory statements This product complies with any mandatory product specification in any country/region where the product is sold. In addition, the product complies with the following: EU Declaration of Conformity TOSHIBA declares that this product conforms to the following Standards: Supplementary *The product complies with the Information: requirements of the Low Voltage Directive 73/23/EEC, the EMC Directive 89/336/EEC and/or the R&TTE Directive 1999/5/EC.
In the European Union, these symbols indicate that when the last end user wishes to discard this product, it must be sent to appropriate facilities for recovery and recycling. This Directive applies to EU member countries only and does not apply to end users in other countries such as the United States.
Bande de fréquence restreinte: seuls les canaux 1- 7 (2400 et 2454 MHz respectivement) doivent être utilisés endroits extérieur en France. Vous pouvez contacter l’Autorité de Régulation des Télécommunications (http://www.arttelecom.fr) pour la procédure à suivre. License required for indoor use. Use with outdoor installations not allowed. È necessaria la concessione ministeriale anche per l’uso interno. Italia: Nederland: Verificare con i rivenditori la procedura da seguire.
listed above, the user must cease operating the Wireless LAN at that location and consult the local technical support staff responsible for the wireless network. ❖ The 5 GHz Turbo mode feature is not allowed for operation in any European Community country. ❖ This device must not be operated in ad-hoc mode using channels in the 5 GHz bands in the European Community. Ad-hoc mode provides a direct communication between two client devices without a Wireless LAN Access Point.
Using this Equipment in Japan In Japan, the frequency bandwidth of 2,400 MHz to 2,483.5 MHz for second generation low-power data communication systems such as this equipment overlaps that of mobile object identification systems (premises radio station and specified low-power radio station). 1. Sticker Please put the following sticker on devices incorporating this product.
2 3 4 FH: This equipment uses FH-SS modulation. The interference range of this equipment is less than 10m. This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. 3.
Export Administration Regulation This document contains technical data that may be controlled under the U.S. Export Administration Regulations, and may be subject to the approval of the U.S. Department of Commerce prior to export. Any export, directly or indirectly, in contravention of the U.S. Export Administration Regulations is prohibited. Notice The information contained in this manual, including but not limited to any product specifications, is subject to change without notice.
Trademarks Portégé and eco Utility are either registered trademarks or trademarks of Toshiba America Information Systems, Inc. and/or Toshiba Corporation. Adobe and Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. Blu-ray and Blu-ray Disc are trademarks of the BD Association. Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Toshiba is under license.
Computer Recycling Information As part of a commitment to people and the future, Toshiba promotes the efficient use of resources by working to achieve our zero-wasteto-landfill goal at all our production sites. In addition to our existing waste reduction and recycling policies, Toshiba is strongly committed to reducing electronic waste.
Contents Introduction.............................................................26 This guide ............................................................ 28 Safety icons ......................................................... 29 Other icons used............................................ 29 Your computer’s features and specifications ........................................... 30 Documentation .................................................... 30 Service options .....................................
Contents 21 Check list ....................................................... 36 Precautions .................................................... 37 Important information on your computer’s cooling fan................................................ 39 Setting up your computer .................................... 39 Connecting to a power source ............................ 40 Charging the main battery ................................... 42 Using the computer for the first time ...................
Contents Adjusting the quality of the external display ...................................................... 75 Customizing your computer’s settings ................ 76 Caring for your computer..................................... 76 Cleaning the computer .................................. 76 Moving the computer..................................... 77 Chapter 2: Learning the Basics.............................. 78 Computing tips ....................................................
Contents 23 Determining remaining battery power............ 95 What to do when the main battery runs low............................................................ 96 Setting battery notifications ........................... 96 Conserving battery power ............................. 97 Power Plans ................................................... 98 Using the eco power plan .................................... 99 Changing the main battery.................................
Contents Chapter 5: Utilities................................................ 120 eco Utility® ........................................................ 121 Password Utility ................................................. 122 Using a supervisor password ...................... 122 Using a user password ................................ 124 Deleting a user password ............................ 126 System Settings................................................. 127 Sleep Utilities .......................
Contents 25 Disk or storage drive problems.......................... 153 Error-checking ............................................. 153 Optical disc drive problems ............................... 155 Sound system problems .................................... 156 ExpressCard® problems .................................... 157 ExpressCard® checklist ............................... 157 Resolving ExpressCard® problems.............. 157 Printer problems ................................................
Introduction Welcome to the world of powerful, portable, multimedia computing. With your Toshiba computer, your work and entertainment can accompany you wherever you go. Your computer is ENERGY STAR® qualified. Toshiba is a partner in the Environmental Protection Agency’s (EPA) ENERGY STAR® Program and has designed this computer to meet the latest ENERGY STAR® guidelines for energy efficiency.
Introduction 27 When considering additions to your home office, purchase products that have earned the ENERGY STAR® for all your equipment needs, which can save you money, save energy, and help protect the climate. Visit http://www.energystar.gov or http://www.energystar.gov/powermanagement for more information regarding the ENERGY STAR® Program.
Introduction This guide NOTE The product specifications and configuration information are designed for a product Series. Your particular model may not have all the features and specifications listed or illustrated. For more detailed information about the features and specifications on your particular model, please visit Toshiba’s Web site at support.toshiba.com.
Introduction Safety icons 29 Safety icons This manual contains safety instructions that must be observed to avoid potential hazards that could result in personal injuries, damage to your equipment, or loss of data. These safety cautions have been classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.
Introduction Documentation Your computer’s features and specifications Certain computer chassis are designed to accommodate all possible configurations for an entire product Series. Your select model may not have all the features and specifications corresponding to all of the icons or switches shown on the computer chassis, unless you have selected all those features. This information applies to all the features and icons described in this guide.
Chapter 1 Getting Started This chapter provides tips for using your computer effectively, summarizes how to connect components, and explains what to do the first time you use your computer. Please read the safety instruction information on the Quick Start document (that shipped with your computer) carefully and make sure you fully understand the instructions before you attempt to use your computer in order to avoid potential hazards that could cause bodily injury, property damage, or damage the computer.
Getting Started Selecting a place to work ❖ Equipment that generates a strong electromagnetic field, such as stereo speakers (other than speakers that are connected to the computer) or speakerphones. ❖ Rapid changes in temperature or humidity and sources of temperature change such as air conditioner vents or heaters. ❖ Extreme heat, cold, or humidity. ❖ Liquids and corrosive chemicals.
Getting Started Selecting a place to work 33 ❖ When typing, keep your wrists straight and try not to rest your wrists on the notebook. Support your arms on your forearm area. The forearms can be supported by the chair arm supports or the desk surface. ❖ The notebook display should be tilted so that the image on the screen is clear. ❖ Avoid glare: position the notebook so that light sources (lamps or windows) do not shine or reflect directly into your eyes.
Getting Started Selecting a place to work ❖ When using a notebook for long hours, it may be more comfortable to dock the notebook and use an external keyboard, mouse and monitor. ❖ The keyboard and mouse (or trackball) should be close to your elbow level. ❖ The mouse should be next to the keyboard to avoid a reach. If you have to reach, the arm should be supported in the forearm area by the desk surface or the chair arm supports.
Getting Started Selecting a place to work 35 Taking breaks and varying tasks ❖ Change the way you work so that you are not stuck in the same posture for long periods of time. Some people find it comfortable to occasionally stand while using the notebook. To do this properly, the notebook needs to be on an elevated surface. Make sure you follow the Good Working Posture points mentioned above while working. ❖ Take short, strategically spaced rest breaks to avoid eye strain and body fatigue.
Getting Started Selecting a place to work Seeking additional help Follow the advice from your employer’s company health and safety staff. Contact them if you need assistance making adjustment to your workstation or adjusting the lighting. Again, if you experience persistent or recurrent pain, ache, numbness, burning, or stiffness you should promptly see a qualified health care provider. These sensations may be caused by serious medical conditions that can be treated.
Getting Started Selecting a place to work 37 Precautions Your computer is designed to provide optimum safety and ease of use, and to withstand the rigors of travel. You should observe certain precautions to further reduce the risk of personal injury or damage to the computer. ❖ Avoid prolonged physical contact with the underside or surface of the computer. Never allow any liquids to spill into any part of your computer, and never expose the computer to rain, water, seawater or moisture.
Getting Started Selecting a place to work Consider using a hard computer insulating pad or similarly suitable hard insulating material when using a computer on your lap. Never place a heavy object on the computer and be careful not to drop a heavy object onto the computer. It could damage the computer or cause system failure. ❖ Never turn off the computer if a drive light indicates a drive is active.
Getting Started Setting up your computer 39 Important information on your computer’s cooling fan Your computer may have a CPU cooling fan that cools the CPU by drawing outside air into the computer. Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep mode).
Getting Started Connecting to a power source To use external power or to charge the battery you must attach the AC adaptor. See “Connecting to a power source” on page 40. NOTE Please handle your computer carefully to avoid scratching or damaging the surface. Connecting to a power source Your computer requires power to operate. Use the power cord/cable and AC adaptor to connect the computer to a live electrical outlet, or to charge the computer’s battery.
Getting Started Connecting to a power source 41 AC adaptor Power cord/cable AC adaptor cord (Sample Illustration) Power cord/cable and AC adaptor To connect AC power to the computer: 1 Connect the power cord/cable to the AC adaptor. (Sample Illustration) Connecting the power cord/cable to the AC adaptor Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm. Wash hands after handling.
Getting Started Charging the main battery 3 Connect the power cord/cable to a live electrical outlet. The AC power light on the indicator panel glows white. Never attempt to connect or disconnect a power plug with wet hands. Failure to follow this instruction could result in an electric shock, possibly resulting in serious injury.
Getting Started Using the computer for the first time 43 Using the computer for the first time The computer is now ready for you to turn it on and begin using it, see “Exploring Your Computer’s Features” on page 106. NOTE When opening or closing the display panel, place one hand on the palm rest to hold the computer in place and use the other hand to slowly open or close the display panel.
Getting Started Registering your computer with Toshiba Setting up your software When you turn on the computer for the first time, do not turn off the power again until the operating system has loaded completely. NOTE The names of windows displayed, and the order in which windows appear, may vary according to your software setup choices. The first time you turn on your computer, the setup guides you through steps to set up your software. Follow the onscreen instructions.
Getting Started To Shut down your computer 45 To Shut down your computer 1 From the Start or Desktop screen, move your pointer to the upper-right corner of the screen or swipe in from the right edge. 2 When the Windows® charms appear, click or touch the Settings ( ) charm. Pressing the power button before shutting down the Windows® operating system could cause you to lose your work. Make sure the system indicator panel’s storage drive light and the drive in-use light are off.
Getting Started To Restart your computer To Restart your computer 1 From the Start or Desktop screen, move your pointer to the upper-right corner of the screen or swipe in from the right edge. 2 When the Windows® charms appear, click or touch the Settings ( ) charm. 3 In the lower right of the screen click or touch the Power ( ) icon. Restart option Power (Sample Image) Restart 4 Highlight Restart, and then click or touch the Restart option.
Getting Started Adding optional external devices 3 47 In the lower right of the screen click or touch the Power ( ) icon. Sleep option Power (Sample Image) Sleep 4 Highlight Sleep, and then click or touch the Sleep option. Sleep mode saves the current state of the computer to memory so that, when you restart the computer, you can continue working from where you left off. Adding optional external devices NOTE Before adding external devices, Toshiba recommends setting up your software.
Getting Started Adding memory (optional) Adding memory (optional) HINT: To purchase additional memory modules, see the accessories information packaged with your system or visit accessories.toshiba.com. Your computer comes with enough memory to run most of today’s popular applications. You may want to increase the computer’s memory if you use complex software or process large amounts of data. NOTE Before adding external devices or memory, Toshiba recommends setting up your software.
Getting Started Adding memory (optional) 49 To avoid damaging the computer’s screws, use a small Phillips screwdriver that is in good condition. Installing a memory module with the computer’s power on may damage the computer, the module, or both. The computer has two memory slots—Slot A and Slot B. You can install one or two memory modules. Before you install or remove a memory module, turn off the computer.
Getting Started Adding memory (optional) 3 In the lower right of the screen click or touch the Power ( ) icon. Shut down option Power (Sample Image) Shut down 4 Highlight Shut down while holding the Shift key, and then click or touch the Shut down option. The computer closes all open applications, shuts down the operating system, and then turns off. 5 Unplug and remove any cables connected to the computer, including the AC adaptor. Do not try to remove a memory module with the computer turned on.
Getting Started Adding memory (optional) 51 8 Using a small Phillips screwdriver, loosen the captive screw(s) that secure the memory module slot cover. 9 Remove the memory module slot cover. 10 Place the screw(s) and the cover in a safe place so that you can retrieve them later. Static electricity can damage the memory module. Before you handle the module, touch a grounded metal surface to discharge any static electricity you may have built up.
Getting Started Adding memory (optional) 13 Pick up the memory module by its sides, avoiding any contact with its connector. Position the module toward the socket, aligning the connector’s notch with the matching key in the socket. notch latch connector latch key (Sample Illustration) Aligning the memory module with the socket 14 Firmly press the memory module into the memory slot’s socket at approximately a 30-degree angle (to the horizontal surface of the computer).
Getting Started Adding memory (optional) 53 latch latch (Sample Illustration) Pressing down on the memory module Do not force the memory module into position. The memory module should be completely inserted into the socket and level when secured in place. Slot B Slot A (Sample Illustration) Inserting the memory module into the slot NOTE For this model, Slot A is the bottom slot. Slot B is the top slot. If only one memory module is to be installed, it must be installed in Slot A.
Getting Started Removing a memory module Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep mode). In this condition, observe the following: ❖ Never cover your computer or AC adaptor with any object. ❖ Never place your computer or AC adaptor near a heat source, such as an electric blanket or heater.
Getting Started Removing a memory module 55 Do not try to remove a memory module with the computer turned on. You can damage the computer and the memory module. Do not remove the memory module while the computer is in Sleep or Hibernation mode. The computer could hang up the next time you turn it on and data in memory will be lost. In either of the above cases, the Sleep configuration will not be saved. 2 Pull the latches away from the memory module. The memory module pops up slightly.
Getting Started Removing a memory module Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep mode). In this condition, observe the following: ❖ Never cover your computer or AC adaptor with any object. ❖ Never place your computer or AC adaptor near a heat source, such as an electric blanket or heater.
Getting Started Recovering the Internal Storage Drive NOTE 57 From time to time, Windows® will display a pop-up that says, “Do you want to allow the following program to make changes to this computer?” This is a security feature to prevent programs or people from doing things on your computer without your permission. If you were trying to perform the action, click Continue; otherwise, click Cancel. If unsure, cancel and try again.
Getting Started Recovering the Internal Storage Drive A recovery image of your computer is stored on the internal storage drive, and the image can be restored by running the recovery utilities directly from your internal storage drive as described in the sections below. However, it is strongly recommended that you create recovery media. If the recovery files on your internal storage drive become corrupted or are deleted, you can restore your system from your recovery media.
Getting Started Recovering the Internal Storage Drive NOTE 59 When you create recovery media, only the operating system files and drivers originally shipped with the computer are backed up to the external media and can be restored from this media. Any files that you created are not backed up on the recovery media. You will need to separately back up the files you created; for more information, see “Backing up your work” on page 85.
Getting Started Recovering the Internal Storage Drive NOTE An optional external writable optical disc drive must be connected to your computer in order for the DVD option to display in the dialog box. 2 Select DVD or USB Flash from the drop-down list, depending on the type of external media you want to use.
Getting Started Recovering the Internal Storage Drive 61 Restoring from recovery media The recovery process deletes information stored on the internal storage drive. Be sure to save your work to external media before executing the recovery (see “Backing up your work” on page 85). NOTE During the recovery process your computer must be connected to an external power source via the AC adaptor. If you have created recovery media for your system, you can restore your system from such media, if necessary.
Getting Started Recovering the Internal Storage Drive 5 A warning screen appears, stating that when the recovery is executed all data on your internal storage drive will be deleted and rewritten. Click or touch Yes to continue. 6 Follow the on-screen instructions to complete the recovery process. When the process is complete, a message displays indicating that the drive has been recovered. 7 Click or touch Finish to restart the computer.
Getting Started Recovering the Internal Storage Drive 3 63 Click or touch Change PC Settings. The PC settings window appears. (Sample Image) PC settings screen 4 Click or touch Update and recovery. 5 Click or touch Recovery. 6 Select Refresh your PC without affecting your files, and click or touch Get Started. The “Refresh your PC” screen appears. (Sample Image) Refresh your PC screen Toshiba does not guarantee successful data back up.
Getting Started Recovering the Internal Storage Drive 7 Click or touch the Next button to begin. The “Ready to refresh your PC” screen appears. (Sample Image) Ready to refresh your PC screen You will be prompted to refresh your system. 8 Click or touch the Refresh button. 9 Your system will restart. The “Refreshing your PC” window appears. When the process is complete your system will reboot your Windows® operating system.
Getting Started Recovering the Internal Storage Drive 65 2 When the Windows® charms appear click or touch the Settings ( ) charm. 3 Click or touch Change PC Settings. The PC settings window appears. (Sample Image) PC settings screen 4 Click or touch Update and recovery. 5 Click or touch Recovery. 6 Select Remove everything and reinstall Windows, and click or touch Get Started. The “Reset your PC” screen appears. (Sample Image) Reset your PC screen 7 Click or touch the Next button.
Getting Started Recovering the Internal Storage Drive (Sample Image) Do you want to fully clean your drive? screen 8 Select one of the following options: ❖ Just remove my files ❖ Fully clean the drive The “Ready to reset your PC” screen appears. (Sample Image) Ready to reset your PC screen 9 Click or touch the Reset button. The “Resetting your PC” window appears. When the process is complete your system will reboot your Windows® operating system.
Getting Started Recovering the Internal Storage Drive 67 Installing drivers and applications The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. NOTE You must have an Internet connection to reinstall applications. To reinstall drivers and applications: 1 From the Start screen begin typing TOSHIBA Application Installer and click or touch your selection.
Getting Started Using the TOSHIBA Dual Pointing Device Using the TOSHIBA Dual Pointing Device AccuPoint® II pointing device AccuPoint® II primary button AccuPoint® II secondary button Touch pad ON/OFF buton Touch pad Touch pad primary button Touch pad secondary button (Sample Illustration) TOSHIBA Dual Pointing Device buttons AccuPoint® II pointing device—Moves the cursor and selects items on the screen.
Getting Started Using the touch pad 69 Using the touch pad NOTE Some of the touch pad operations described in this section are only supported in certain applications, and only on certain models.
Getting Started Using the touch pad To: Do the following: Move the onscreen pointer Slide your finger across the touch pad in the direction you want to move the pointer. Example: To move the pointer a longer distance, slide your finger several (Sample Illustration) moves to the times across the touch pad in the Pointer right preferred direction. Select an item 1 Move the pointer to the item you want to select.
Getting Started Using the touch pad To: Do the following: Scroll vertically Slide two fingers along the right edge of the touch pad in the direction you want to scroll. Repeat to scroll a longer distance. Scroll horizontally 71 Example: (Sample Illustration) Vertical scrolling active area Slide two fingers along the bottom edge of the touch pad in the direction you want to scroll. Repeat to scroll a longer distance.
Getting Started Using the touch pad Adjusting touch pad settings While you are typing, the on-screen pointer may seem to move or jump around “by itself” to random locations on the screen. The on-screen pointer may also seem to automatically select text, click buttons, and activate other user interface elements. For help with these problems, try one or more of the following: ❖ Try adjusting your typing technique to avoid accidental contact with the touch pad.
Getting Started Using external display devices 73 2 Connect the device’s video or USB cable to the port on the computer and to the device. 3 Connect the device’s power cable to a live electrical outlet (if applicable). 4 Turn on the external device (if applicable). Your computer may automatically detect the external device.
Getting Started Using external display devices manual that came with the television or display device for more information. Your computer should automatically detect the external display device. Connecting an external monitor or projector You can easily attach an external monitor or projector to your computer if you need a larger screen. To do this: 1 Read the directions that came with the monitor to see if you first need to install new software.
Getting Started Using external display devices 75 This cycles through the settings in the following order (the last two options are available if an external monitor is connected): ❖ PC screen only ❖ Duplicate ❖ Extend ❖ Second screen only (Sample Image) Display options window NOTE The ( ) + P keys navigate through the options without activating a selection. Press ENTER to activate a selection. NOTE You may also use the Fn + F5 key, and then press ENTER to activate a selection.
Getting Started Customizing your computer’s settings Customizing your computer’s settings There are several ways in which you can customize your computer to suit your particular requirements. You can go into your computer settings to make adjustments to your computer to suit your needs. From the Start or Desktop screen, move your pointer to the upper-right corner of the screen or swipe in from the right edge.
Getting Started Caring for your computer 77 Moving the computer Before moving your computer, even across the room, make sure all drive activity has ended (the internal storage drive indicator light stops glowing) and all external peripheral cables are disconnected. Do not pick up the computer by its display panel or by the back. Doing so could damage the system.
Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the computer’s temporary memory until you save it to the internal storage drive. If the network you are using goes down and you must restart your computer to reconnect, or your battery runs out of charge while you are working, you will lose all work since you last saved.
Learning the Basics Using the keyboard ❖ 79 Back up your files to external media on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put off backing up because it takes time. However, if your internal storage drive suddenly fails, you will lose all the data on it unless you have a separate backup copy. For more information, see “Data and system configuration backup in the Windows® operating system” on page 164.
Learning the Basics Using the keyboard Function keys The function keys (not to be confused with the Fn key) are the 12 keys at the top of the keyboard. (Sample Illustration) Function keys F1 through F12 are called function keys because they execute programmed functions when pressed. Used in combination with the Fn key, function keys marked with icons execute specific functions on the computer. For example, Fn + F9 turns the touch pad ON/OFF.
Learning the Basics Using the keyboard 81 Overlay keys The keys with gray numbers and symbols on the front of them form the numeric and cursor overlay. This overlay lets you enter numeric data or control the cursor as you would using the 10-key keypad on a desktop computer’s keyboard. (Sample Illustration) Numeric and cursor control overlay Using the overlay to type numeric data The keys with the numbers on their right front are the numeric overlay keys.
Learning the Basics Backlit keyboard Backlit keyboard (Available on certain models.) Your keyboard may have a backlight illumination feature. If the keyboard backlight setting is set to Auto, the backlight turns on when you type on the keyboard and turns off after a certain interval when you stop typing. You can modify the time-out interval or change the keyboard backlight setting to always on or always off. Touch screen (Available on certain models.
Learning the Basics Mouse properties 83 Double-tap—Tap quickly twice to zoom in. For example, double-tap a section of a Web page to zoom in on that section. Double-tap again to zoom out. Pinch—In some apps (such as Maps and Games), you can zoom in and out by placing two fingers on the screen at once and pinching them together (to zoom out) or spreading them apart (to zoom in). Rotate—Place two or more fingers on an item and rotate your hand. The item rotates in the direction you turn your hand.
Learning the Basics Saving your work Starting an app from the Start screen To Start an app on the Start screen, move your pointer over the appropriate tile and click or touch to open, or swipe your finger to the left from the right edge of the screen. To Start an app using the Search function, move your pointer to the upper-right corner of the screen or swipe in from the right edge. When the Windows® charms slide out from the right, click or touch the Search ( ) charm.
Learning the Basics Backing up your work 85 Backing up your work Back up all the files you create in case something happens to your computer. You can back up your files to different types of media such as CDs, DVDs, external storage media, or to a network, if available. To back up several files at one time, use the Microsoft® Windows® file recovery program preinstalled on the computer’s internal storage drive.
Learning the Basics Using the optical disc drive NOTE When viewing DVD movies use the DVD Player software that came with your computer. Optical disc drive components The optical disc drive is located on the side of the computer. Your optical disc drive may look like this: Drive in-use indicator light Eject button Manual eject hole (Sample Illustration) Optical disc drive Drive in-use indicator light—Indicates when the drive is in use. Eject button—Press to release the disc tray.
Learning the Basics Using the optical disc drive 87 Inserting an optical disc To insert an optical disc into the drive: 1 Make sure the computer is turned on. 2 Make sure the drive’s in-use indicator light is off. 3 Press the drive’s eject button. 4 Hold the disc by its edges and check that it is free of dust. If the disc is dusty, clean it. 5 Place the disc carefully in the disc tray, label side up, and gently press the disc onto the center spindle until it clicks into place.
Learning the Basics Using the optical disc drive Recording optical media Depending on the configuration, your computer may come with an optical disc drive that allows you to: ❖ Play pre-recorded and recorded optical media. ❖ Read/write data and multi-media files to recordable optical media. For more information regarding supported optical media formats please refer to your computer’s detailed specifications at support.toshiba.com.
Learning the Basics Toshiba’s online resources 89 2 Pull the tray out until it is fully open, remove the disc, and place it in its protective cover. 3 Gently press the tray in to close it. Removing a disc with the computer off To remove a disc with the computer turned off: 1 Insert a slender object, such as a straightened paper clip, into the manual eject hole. The disc tray slides partially out of the drive. Never use a pencil to press the manual eject button.
Chapter 3 Mobile Computing This chapter covers all aspects of using your computer while traveling. Toshiba’s energy-saver design Your computer enters a low-power suspension mode when it is not being used, thereby conserving energy and saving money in the process. It has a number of other features that enhance its energy efficiency. Many of these energy-saving features have been preset by Toshiba.
Mobile Computing Running the computer on battery power 91 Battery Notice Battery life rating is for comparison purposes only, and does not indicate the battery life that will be obtained by any individual user. Actual battery life may vary considerably from specifications depending on product model, configuration, applications, power management settings and features utilized, as well as the natural performance variations produced by the design of individual components.
Mobile Computing Charging batteries The RTC battery powers the RTC memory that stores your system configuration settings and the current time and date information. It maintains this information for up to a month while the computer is turned off. TECHNICAL NOTE: Depending on your system, the RTC battery may only charge while the computer is turned on.
Mobile Computing Charging batteries 93 TECHNICAL NOTE: The recharging of the battery may not occur when your computer is using all of the power provided by the AC adaptor to run applications, features, and devices. Your computer's Power Options utility can be used to select a power level setting that reduces the power required for system operation and will allow the battery to recharge. The battery may not start charging immediately under the following conditions: ❖ The battery is extremely hot or cold.
Mobile Computing Monitoring battery power NOTE Depending on your system, the RTC battery may only charge while the computer is turned on. To recharge the RTC battery, plug the computer into a live electrical outlet and leave the computer powered on for 24 hours. NOTE It is seldom necessary to charge the RTC battery because it charges while the computer is on. If the RTC battery is low, the real-time clock and calendar may display the incorrect time and date or stop working.
Mobile Computing Monitoring battery power 95 HINT: Be careful not to confuse the battery light ( )/power light ( ), and the power button light. When the power light or power button light flashes amber, it indicates that the system is suspended (using the Windows® operating system Sleep command).
Mobile Computing Monitoring battery power TECHNICAL NOTE: The computer drains the battery faster at low temperatures. Check your remaining charge frequently if you are working in temperatures below 50 degrees Fahrenheit. The computer calculates the remaining battery charge based on your current rate of power use and other factors such as the age of the battery.
Mobile Computing Monitoring battery power 4 97 Click or touch Change advanced power settings. The Advanced settings tab of the Power Options window appears. 5 Double-click or touch Battery to display the battery options. (Sample Image) Advanced settings tab of Power Options screen 6 Configure the alarm settings to suit your needs.
Mobile Computing Monitoring battery power These power-saving options control the way in which the computer is configured. By using them, you can increase the length of time you can use the computer before you need to recharge the battery. Microsoft® has combined these options into preset Power Plans. Using one of these power plans lets you choose between maximum power savings and peak system performance. You may also set individual power-saving options to suit your own needs.
Mobile Computing Using the eco power plan NOTE 5 99 To edit a plan or to edit advanced settings, continue to the following steps. Click or touch Change plan settings to choose the plan you want to edit. This screen allows you to change basic settings. 6 Click or touch Change advanced power settings to access settings for battery notification levels, internal storage drive power save time, etc.
Mobile Computing Changing the main battery Changing the main battery When your main battery has run out of power, you have two options: plug in the AC adaptor or install a charged battery. Never short circuit the battery pack by either accidentally or intentionally bringing the battery terminals in contact with another conductive object. This could cause serious injury or fire, and could also damage the battery pack and computer. Never expose a battery pack to abnormal shock, vibration or pressure.
Mobile Computing Changing the main battery 5 101 Slide the battery release lock to the unlocked position. (Sample Illustration) Unlocking the battery release lock 6 Slide and hold the battery release latch to release the battery. 7 Pull the discharged battery out of the computer. (Sample Illustration) Removing the battery If the battery is leaking or its case is cracked, put on protective gloves to handle it, and discard it immediately.
Mobile Computing Changing the main battery Inserting a charged battery To insert a battery: 1 Wipe the terminals of the charged battery with a clean cloth to ensure a good connection. 2 Insert the charged battery into the slot until the latch clicks. The battery pack has been designed so that you cannot install it with reverse polarity. If the battery does not slide into the slot easily, move the battery release lock to the unlocked position and try again. Do not force the battery into position.
Mobile Computing Taking care of your battery 103 Taking care of your battery The following sections offer tips on how to take care of your battery and prolong its life.
Mobile Computing Taking care of your battery Disposing of used batteries The life of a battery pack depends on usage. When the battery pack needs replacing, the main battery light flashes amber shortly after you have fully recharged the battery. You must discard a battery if it becomes damaged. Never attempt to dispose of a battery pack by burning or by throwing it into a fire, and never allow exposure to a heating apparatus (e.g., microwave oven).
Mobile Computing Traveling tips 105 Notice regarding CR coin cell batteries, applicable to California, U.S.A. only: Perchlorate Material - special handling may apply. See http://www.dtsc.ca.gov/hazardouswaste/perchlorate/ Traveling tips The environmental precautions listed in “Selecting a place to work” on page 31, also apply while traveling. ❖ Never leave your computer on a sunny ledge or in a place where it could get wet or covered in dust. ❖ Always travel with the computer in a carrying case.
Chapter 4 Exploring Your Computer’s Features In this chapter, you will explore some of the special features of your computer. Exploring the Start screen The Start screen is the launching pad for everything you can do in the Windows® operating system, providing new and easy ways to access everything from your favorite apps and Web sites to your contacts and other important information.
Exploring Your Computer’s Features Exploring the Start screen 107 For detailed information on the new functionality, refer to the Windows® Help and Support. App tiles (Sample Image) Windows® Start screen Charms Use the Windows® charms to start apps, find documents, set up system components, and perform most other computing tasks.
Exploring Your Computer’s Features Exploring the desktop Tiles Tiles can be accessed and launched from the Start screen. Typical Start screen tiles are the Desktop tile and Mail tile, as well as tiles representing all other applications downloaded to your system. Exploring the desktop You can use its features to start applications, find documents, set up system components, and perform most other computing tasks.
Exploring Your Computer’s Features Exploring the desktop 109 Icons An icon represents a folder, file, or program that can be quickly activated by double-clicking or touching the icon. You can create a new desktop icon for any folder, file, or program by dragging the element’s icon from its location in a window to the desktop area. You may see various icons displayed on your system desktop, for example: Recycle Bin—Holds files you have deleted.
Exploring Your Computer’s Features Windows® Store Notification area The notification area displays icons of tasks or programs that run continuously in the background and displays notifications. To learn more about each task, position the pointer over the icon for a few moments and a short description of the task appears. Typical tasks in the notification area are Current time, Power usage mode, network connectivity status, and speaker volume.
Exploring Your Computer’s Features Setting up for communications 111 Setting up for communications To connect to the Internet or to communicate across telephone lines with another computer, you need: ❖ A browser or communications program ❖ An Internet Service Provider (ISP) or online service if you plan to use the Internet ❖ A way to connect to the ISP (for example Wi-Fi®/LAN/broadband connection, etc.
Exploring Your Computer’s Features Exploring audio features Connecting your computer to a network You can connect your computer to a network to increase its capabilities and functionality. Accessing a network For specific information about connecting to the network, consult your network administrator. Many hotels, airports, and offices offer Wi-Fi® access.
Exploring Your Computer’s Features Exploring audio features 5 113 When you have finished recording, click or touch the Stop Recording button. The Save As dialog box appears. 6 To save the file, type a file name, and then click or touch Save. Using external speakers or headphones Your computer is equipped with a full stereo sound system with internal speakers. Instead of using the internal speakers, you can connect headphones or a pair of external stereo speakers.
Exploring Your Computer’s Features Using the Web Camera Using the Web Camera Your computer may come with a built-in Web Camera. With this Web Camera you can do the following: ❖ Take pictures and record videos with your computer ❖ Chat with others and have them see you while using instant messaging (IM) programs ❖ Have video conference calls NOTE To email, instant message or video conference, you must be connected to the Internet.
Exploring Your Computer’s Features Using an ExpressCard® 115 Using an ExpressCard® (Available on certain models.) The ExpressCard® slot supports the use of ExpressCard® media. The slot also supports hot swapping, which allows you to replace one ExpressCard® with another while the computer is on. Inserting an ExpressCard® NOTE To locate your ExpressCard® slot, please refer to your Quick Start document.
Exploring Your Computer’s Features Using the Memory card reader Removing an ExpressCard® 1 If you are not currently on the Desktop, choose the Desktop tile on the Start screen, otherwise skip to step 2. 2 Prepare the card for removal by clicking on or touching the Show hidden icons button ( ), if necessary, in the notification area and then selecting the Safely Remove Hardware and Eject Media icon. 3 Highlight, and then click or touch the item you would like to eject.
Exploring Your Computer’s Features Using the Memory card reader NOTE 117 Do not use the Copy Disk function for this type of media. To copy data from one media to another, use the dragand-drop feature of the Windows® operating system. Inserting memory media NOTE To locate your Memory card reader, please refer to your Quick Start document. The following instructions apply to all types of supported media devices. 1 Turn the media so that the contacts (metal areas) are face down.
Exploring Your Computer’s Features Using the expansion port 3 Highlight, and then click or touch the item you would like to eject. If the system is unable to prepare the media for safe removal, a message will tell you to try again later. If the media can be removed now, the system displays Safe to Remove Hardware. If the computer has a spring-loaded adapter slot, see step 4; otherwise, skip to step 5. 4 Gently press the card inward to release it. The card pops out slightly.
Exploring Your Computer’s Features Using the expansion port NOTE 119 To locate your expansion port please refer to your Quick Start document. The expansion port, located on the bottom of your computer, is used to attach expansion devices such as a Port Replicator (not shipped with your system). A Port Replicator is an excellent investment if you are using your computer both in and out of the office.
Chapter 5 Utilities Your computer includes several utilities designed to help you to reconfigure your system to best meet your individual needs. Together, these allow you to ascertain certain system details, set additional options, or change default options. These utilities are described in this chapter. NOTE 120 The utilities described in this chapter, and the icons shown in the sample images are applicable only if the related utility is available on your system.
Utilities eco Utility® 121 eco Utility® The eco Utility® monitors your power savings from using the eco power plan by tracking real-time power consumption and accumulated savings over time. To access the eco Utility®: 1 From the Start screen begin typing eco Utility. 2 Click or touch eco Utility. The eco Utility® window appears. (Sample Image) eco Utility® window 3 To activate the eco power plan, select eco Mode on the left side. 4 Click or touch the eco Mode button. 5 Click or touch Close.
Utilities Password Utility Password Utility Setting a password lets you walk away from your computer while providing additional protection for your files. When you set a password, you must enter the password before you can work on your computer again. TOSHIBA supports different types of passwords on your computer: ❖ A supervisor password—Prohibits unauthorized users from accessing certain functions such as System Settings. This is useful if more than one person uses the computer.
Utilities Password Utility 123 To set a supervisor password: 1 To access Supervisor Password from the Start screen begin typing Password Utility. 2 Click or touch Password Utility. (Sample Image) Supervisor Password tab 3 Click or touch Supervisor Password. 4 Click or touch Set. 5 Enter your password, and then enter it again to verify. 6 Click or touch Set. NOTE 7 NOTE Under User Policy, this option may or may not ask for password verification.
Utilities Password Utility Deleting a supervisor password To delete a supervisor password: 1 To access Supervisor Password from the Start screen begin typing Password Utility. 2 Click or touch Password Utility. A pop-up screen appears asking for a password. 3 Enter your password, and then click or touch Verify. 4 Click or touch Supervisor Password. 5 Click or touch Delete. An authority verification pop-up screen appears. 6 Click or touch Delete.
Utilities Password Utility 125 To register a password for the power-on password functions: 1 To access User Password from the Start screen begin typing Password Utility. 2 Click or touch Password Utility. 3 Click or touch User Password. (Sample Image) User Password tab 4 Click or touch Set. 5 Enter your password, and then enter it again to verify. 6 Click or touch Set. 7 Click or touch OK to save your password as a text file. NOTE Password Utility will suggest “memo.
Utilities Password Utility Deleting a user password To cancel the power-on password function: 1 To access User Password from the Start screen begin typing Password Utility. 2 Click or touch Password Utility. A pop-up screen appears asking for a password. 3 Enter your password, and then click or touch Verify. 4 Click or touch Delete. An authority verification pop-up screen appears. 5 Click or touch Delete. 6 Enter the password, and then click or touch Verify. 7 Click or touch OK to exit.
Utilities System Settings 127 System Settings System Settings is the TOSHIBA configuration management tool available through the Windows® operating system. To access it: 1 To access System Settings from the Start screen begin typing System Settings. 2 Click or touch System Settings. The System Settings screen appears.
Utilities System Settings ❖ ❖ ❖ Boot Options—Allows you to change the sequence in which your computer searches the drives for the operating system ❖ Boot Priority—Allows you to configure boot priority settings. ❖ Boot Speed—Reduces the time needed for the BIOS to initialize, using either the Fast or Normal settings. ❖ Panel open/Power on—Allows you to turn on the computer when opening the display panel while the computer is turned off.
Utilities Sleep Utilities 129 Sleep Utilities This utility displays whether the “USB Sleep and Charge function” is enabled or disabled and shows the position of the USB port that supports the “USB Sleep and Charge function.” 1 To access Sleep Utilities from the Start screen begin typing System Settings. 2 Click or touch System Settings. 3 Click or touch Sleep Utilities.
NOTE Utilities Sleep Utilities ❖ When “USB Sleep and Charge function” is set to Enabled, USB bus power (DC 5V) will be supplied to the compatible port even when the power of the computer is turned OFF. USB bus power (DC 5V) is similarly supplied to the external devices which are connected to the compatible ports. However, some external devices cannot be charged solely by supplying USB bus power (DC 5V).
Utilities Sleep Utilities 131 Metal paper clips or hair pins/clips will generate heat if they come into contact with USB ports. Do not allow USB ports to come into contact with metal products, for example when carrying the computer in your bag. Enabling/Disabling USB Sleep and Charge This utility can be used to enable or disable the USB Sleep and Charge function. To enable this function, select Enable. To disable this function, toggle the Enable button to the Disabled position.
Utilities Sleep Utilities (Sample Image) Sleep and Charge screen NOTE With certain external devices, the USB Sleep and Charge function may not work no matter which charging mode you select. In those cases, disable USB Sleep and Charge in the utility and turn the computer on to charge the device, or use a different charging device.
Utilities Function Key 133 Function Key NOTE The Function option is disabled by default. TOSHIBA Function Key enables you to activate functions by pressing specific keys either singly or in combination with Fn. Some functions show the toast notification at the edge of the screen. These settings turn notifications ON/OFF. 1 To access Function Key from the Start screen begin typing Function Key. 2 Click or touch Function Key. The Function Key screen appears.
Utilities Recovery Media Creator Recovery Media Creator The Recovery Media Creator utility enables you to create recovery media that can be used to return your system to its out-of-box state, if necessary. For detailed information on using the utility to create recovery media, see “Creating recovery media” on page 58.
Utilities TOSHIBA Application Installer 135 TOSHIBA Application Installer NOTE You must have an Internet connection to reinstall applications. The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications: 1 To access TOSHIBA Application Installer from the Start screen begin typing Application Installer. 2 Click or touch TOSHIBA Application Installer.
Utilities Fingerprint Authentication Utility Fingerprint Authentication Utility (Available on certain models.) The fingerprint authentication utility can be used to replace the keyboard-based user password authentication system when booting up. The fingerprint authentication utility can also be used for user logon. The user’s fingerprint is read; if the system recognizes the fingerprint, the user is automatically logged on.
Utilities Fingerprint Authentication Utility 137 Fingerprint Logon The fingerprint utility enables logon to your computer using fingerprints. During user enrollment, fingerprint samples are saved and associated with the user’s Windows® user account. When the user attempts to log on again, the user’s fingerprint is read and compared with the user’s enrolled fingerprints; if the fingerprint is recognized, user logon is completed.
Utilities Fingerprint Authentication Utility ❖ Clean the reader with a lint-free cloth. Do not use detergent to clean the reader. ❖ Avoid the following finger conditions for enrollment or recognition as they may result in fingerprint enrollment errors or a drop in the fingerprint recognition success rate. ❖ Soaked or swollen finger (e.g.
Utilities Fingerprint Authentication Utility 139 Fingerprint reader limitations ❖ The fingerprint reader compares and analyzes the unique characteristics in a fingerprint. However, there may be instances where certain users are unable to register their fingerprints due to insufficient unique characteristics in their fingerprints. ❖ A warning message will be displayed when recognition is abnormal or recognition is not successful within a fixed duration.
Chapter 6 If Something Goes Wrong Some problems you may encounter when using your computer are relatively easy to identify and solve. Others may require help from your network administrator or the manufacturer of the software program. This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba’s support services at the end of this chapter.
If Something Goes Wrong Problems when you turn on the computer 141 If you are working in a program that suddenly freezes, chances are the program has stopped responding. You can exit the program without shutting down the operating system or closing other programs. To close a program that has stopped responding: 1 Press Ctrl, Alt, and Del simultaneously (once), and then click or touch Task Manager. The Task Manager window appears.
If Something Goes Wrong Problems when you turn on the computer The computer displays the WARNING RESUME FAILURE/Windows Error Recovery – Windows did not shut down successfully message. To continue, select Start Windows normally. This can happen if the computer was put into Sleep mode and the battery has discharged. If you performed a shutdown before this message was displayed, a program or driver may have prevented Windows® from shutting down. Data stored in the computer’s memory has been lost.
If Something Goes Wrong The Windows® operating system is not working 3 143 If your computer has a removable battery, connect the AC adaptor to the computer. Leave the battery out of the computer. Try turning the computer on again. If the computer starts normally, the battery may need charging, may be depleted, or may be defective.
If Something Goes Wrong The Windows® operating system is not working Unless a hardware device has failed, problems usually occur when you change the system in some way such as installing a new program or adding a device. If you experience any of these problems, use the options in the Startup menu to fix the problem. Using Startup options to fix problems If the operating system fails to start properly, you may need to troubleshoot the Operating System and/or its settings.
If Something Goes Wrong The Windows® operating system is not working 145 Reset your computer ❖ All of your personal files and apps are removed ❖ Your computer settings are changed back to their defaults For more information, see “Reset your PC” on page 64. Advanced options Choosing this option presents you with another set of options: System Restore ❖ System Restore allows you to use a Restore point to return the computer to a state at which it was performing properly.
If Something Goes Wrong The Windows® operating system is not working ❖ Enable debugging mode Starts Windows® in an advanced troubleshooting mode ❖ Enable boot logging Creates a file that lists all the drivers that are installed during startup ❖ Enable Safe Mode Starts Windows® with a minimal set of drivers and services.
If Something Goes Wrong Fixing a problem with Device Manager 147 My browser cannot find a site I bookmarked. The World Wide Web is constantly changing. A site you bookmarked yesterday may not be available today or its server may be down for temporary repair. Try again later. The Windows® operating system can help you If the operating system has started properly but you still have a problem using your computer, the online Help can assist you in troubleshooting the problem.
If Something Goes Wrong Memory problems Checking device properties Device Manager provides a way to view the properties of a device. Properties include the name of the manufacturer, the type of device, the drivers installed, and the system resources assigned to the device. To check a device’s properties: 1 From the Start screen, type Device Manager. 2 Click or touch Device Manager. The Device Manager screen appears. 3 From the list of device(s), double-click or touch the device type.
If Something Goes Wrong Memory problems 149 2 When the Windows® charms appear, click or touch the Settings ( ) charm. 3 In the lower right of the screen click or touch the Power ( ) icon. Shut down option Power (Sample Image) Shut down 4 While holding the Shift key, click or touch the Shut down option. The computer closes all open applications, shuts down the operating system, and then turns off. 5 Check for the error again.
If Something Goes Wrong Power and the batteries Power and the batteries Your computer receives its power through the AC adaptor and power cord/cable or from the system batteries (battery and real-time clock (RTC) battery). Power problems are interrelated. For example, a faulty AC adaptor or power cord/cable will neither power the computer nor recharge the batteries.
If Something Goes Wrong Keyboard problems 151 The battery appears not to power the computer for as long as it usually does. If you frequently repeat shallow charge and discharge, the battery meter may become inaccurate. Let the battery discharge completely, then try charging it again. Check the power options via your Power Plans (see “Power Plans” on page 98).
If Something Goes Wrong Display problems HINT: Pressing the Fn + F5 key several times will advance you through the display options. If you are using an external monitor: ❖ Check that the monitor is turned on. ❖ Check that the monitor’s power cord/cable is firmly plugged into a working power outlet. ❖ Check that the cable connecting the external monitor to the computer is firmly attached. ❖ Try adjusting the contrast and brightness controls on the external monitor.
If Something Goes Wrong Disk or storage drive problems 4 ❖ Project to a second screen ❖ Adjust ClearType text 153 Click or touch OK. The display mode is set to Simultaneous and the external display device does not work. Make sure the external monitor is capable of displaying at resolutions of 1280 x 800 or higher. Devices that do not support this resolution will only work in Internal/External mode, and not simultaneous mode.
If Something Goes Wrong Disk or storage drive problems 3 Right-click or touch the drive you wish to check. (Sample Image) Clicking on or touching the drive 4 In the pop-up menu, click or touch Properties. The drive’s Properties box appears. 5 Click or touch the Tools tab. 6 Click or touch the Check button. The Error Checking box appears. The system will alert you if you need to scan the drive.
If Something Goes Wrong Optical disc drive problems 4 155 Click or touch the Optimize button. The system will display the status as it optimizes and defragments the drive. Your data files are damaged or corrupted. Refer to your software documentation for file recovery procedures. Many software packages automatically create backup files. You may also be able to recover lost data using utility software. Consult your network administrator. Some programs run correctly but others do not.
If Something Goes Wrong Sound system problems If you need to remove a disc and cannot turn on the computer (for example, if the battery is completely discharged), use a narrow object, such as a straightened paper clip, to press the manual eject button. This button is in the small hole next to the optical disc drive eject button on the face of the optical disc drive tray. Never use a pencil to press the manual eject button. Pencil lead can break off inside the computer and damage it.
If Something Goes Wrong ExpressCard® problems 157 ExpressCard® problems (Available on certain models.) ExpressCards® include many types of devices, such as a removable hard disk, additional memory, or a pager. Most ExpressCard® problems occur during installation and setup of new cards. If you are having trouble getting one or more of these devices to work together, several sections in this chapter may apply.
If Something Goes Wrong ExpressCard® problems The computer stops working (hangs) when you insert an ExpressCard®. 1 If the ExpressCard® causes the system to hang, hold down the ON/OFF button until the computer shuts down (approximately 10 seconds). 2 Restart the computer and press the F8 key immediately after pressing the ON/OFF button. 3 From the menu, select Safe Mode. 4 From the Start screen, type Device after the computer starts. 5 Click or touch Settings, and then Device Manager.
If Something Goes Wrong Printer problems 3 159 Highlight, and then click or touch the item you would like to eject. The Safe To Remove Hardware message appears. 4 Remove the device. Never swap modules when the computer is in Hibernation or Sleep mode. This is known as “warm swapping” and is not supported. For more information on Hibernation and Sleep modes see “To place your computer in Sleep mode” on page 46. The system does not recognize your ExpressCard®. Refer to the ExpressCard® documentation.
If Something Goes Wrong Wireless networking problems You may have connected the printer while the computer is on. Disable Sleep mode, turn off the computer, and turn off the printer. Turn the printer back on, make sure it is online, and then turn the computer back on. Try printing another file. For example, you could create and attempt to print a short test file using Notepad. If a Notepad file prints correctly, the problem may be in your original file.
If Something Goes Wrong Wireless networking problems 161 ❖ Verify that the Service Set Identifier (SSID), or network name, is correct - i.e., that it matches the SSID assigned to the access point you are attempting to connect through. SSIDs are case-sensitive. ❖ Check the Windows® Control Panel's Device Manager to verify that the Wi-Fi® adapter is recognized by the Windows® operating system, and that the driver is loaded. To access the Device Manager, from the Start screen begin typing Control Panel.
If Something Goes Wrong DVD operating problems DVD operating problems If you experience a problem playing DVDs, you may be able to fix the problem yourself. For general problems playing a DVD title, try the following steps: 1 Verify that the disc is in a format that the drive supports. 2 Ensure that the disc is properly inserted in the drive tray. 3 Use the DVD Player software that came with your computer to view DVD movies. 4 Clean the disc and try again.
If Something Goes Wrong Develop good computing habits 163 The screen saver runs while you are watching a movie or title. If the screen saver is enabled, it runs on top of any movie or title you are watching. To disable the screen saver: 1 Right-click the desktop and click Personalize in the menu. 2 Click or touch Screen Saver in the lower-right corner of the window. 3 Select None from the Screen saver drop-down list. 4 Click or touch OK. Develop good computing habits Save your work frequently.
If Something Goes Wrong Develop good computing habits Read the documentation. It is very difficult to provide a fail-safe set of steps you can follow every time you experience a problem with the computer. Your ability to solve problems will improve as you learn about how the computer and its software work together. Get familiar with all of the documentation provided with your computer, as well as the information that may come with the programs and devices you purchase.
If Something Goes Wrong Develop good computing habits 3 165 In the left pane, click or touch System Protection. The System Protection tab of the System Properties window appears. 4 Click or touch Configure. 5 Under Restore settings select Turn on System Protection. 6 Click or touch OK. 7 Click or touch Create. 8 In the input field, enter a name that is descriptive enough to be easily understood in the future, such as “Before installing Brand X Accounting app.” Then click or touch Create.
If Something Goes Wrong Develop good computing habits 7 Verify that the Restore point you chose is the correct one. If it is not, click or touch Back to return to the previous step. 8 Close all programs and save all open files. 9 Click or touch Finish, and then Yes to begin the system restore. Your Windows® operating system configuration will now be restored to the state it was in when the chosen restore point was created, and then the computer will be automatically restarted.
If Something Goes Wrong Develop good computing habits 167 For additional Help, while in the Windows® Desktop screen, press the F1 key to launch the Windows® Help and Support screen. Search for “back up files.” General tips for installing hardware and software Here are a few tips to help ensure safe and easy installation of new hardware (printers, pointing devices, external hard drives, optical disc drive writers, scanners, etc.
If Something Goes Wrong Develop good computing habits ❖ Do one installation at a time. If you have several new items to add to your computer system, install just one at a time, creating restore points immediately before each successive installation. This will make it much easier to determine the origin of any new problems. For best results, follow this sequence: 1 Back up critical data. 2 Create a restore point. 3 Install one item of hardware or software.
If Something Goes Wrong If you need further assistance 169 ❖ If you are attempting to charge a device without an AC adaptor connected to the computer, the computer's battery power may be below the limit specified in the TOSHIBA Sleep utility or the battery may be depleted. Lower the limit in Sleep and Charge to enable charging at the current battery power level, or, if battery power is running low or is depleted, connect the AC adaptor to your computer.
If Something Goes Wrong Other Toshiba Internet Web sites Contacting Toshiba Toshiba’s Technical Support Web site For technical support, or to stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at support.toshiba.com. Other Toshiba Internet Web sites toshiba.com Worldwide Toshiba corporate site us.toshiba.com Marketing and product information in the USA accessories.toshiba.
If Something Goes Wrong Toshiba’s worldwide offices 171 Latin America and Caribbean Mexico Toshiba America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618 United States Toshiba de México S.A. de C.V. Sierra Candela No.111, 6to. Piso Col. Lomas de Chapultepec. CP 11000 Mexico, DF. Spain United Kingdom Toshiba Information Systems (España) S.A.
Appendix A TOSHIBA Function Keys TOSHIBA Function keys provide a quick way to modify selected system functions and to launch applications. Functions TOSHIBA Function keys are used to set or modify the following system functions: ❖ Lock (Instant security) ❖ Power Plan ❖ Sleep ❖ Hibernation ❖ Output (Display switch) ❖ Brightness control ❖ Wireless ❖ Touch pad ❖ Mute 172 5.375 x 8.375 ver 2.
TOSHIBA Function Keys Functions 173 Lock (Instant security) Fn+ This TOSHIBA Function key activates instant security. The user logon screen will appear and a user with a valid account will need to log back on to gain access to the computer. Power plan Fn+ This TOSHIBA Function key displays the currently selectable power plans and cycles through the power plans.
TOSHIBA Function Keys Functions Output (Display switch) Fn+ This TOSHIBA Function key cycles through the display options and highlights the available options. Click, touch, or press ENTER to activate the selected option.
TOSHIBA Function Keys Functions 175 Display brightness Fn+ This TOSHIBA Function key decreases the screen brightness. Fn+ This TOSHIBA Function key increases the screen brightness. Disabling or enabling wireless devices Fn+ This TOSHIBA Function key enables/disables the Wi-Fi® antenna in your computer. NOTE Allow about 5 seconds to switch between modes. The wireless modes are: ❖ Disables the wireless antenna (Airplane mode is ON). ❖ Enables the wireless antenna (Airplane mode is OFF).
TOSHIBA Function Keys Functions Disabling or enabling the cursor control overlay Fn+ This TOSHIBA Function key enables/disables the cursor control overlay. Disabling or enabling the numeric overlay Fn+ This TOSHIBA Function key enables/disables the numeric overlay. Disabling or enabling the scroll lock Fn+ This TOSHIBA Function key enables/disables the scroll lock. Volume Mute Fn+ This TOSHIBA Function key enables/disables volume mute.
TOSHIBA Function Keys Functions 177 Keyboard Function keys Fn+ This TOSHIBA Function key allows you to zoom out. Fn+ This TOSHIBA Function key allows you to zoom in. Fn+ This TOSHIBA Function key decreases the speaker volume. Fn+ This TOSHIBA Function key increases the speaker volume. Fn+ This TOSHIBA Function key takes a snapshot of your display screen. Fn+ This TOSHIBA Function key enables/disables the keyboard backlight.
Appendix B Power Cord/Cable Connectors Your computer ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA Canada UL approved CSA approved United Kingdom Europe VDA approved NEMKO approved BS approved Australia AS approved 178 5.375 x 8.375 ver 2.
Glossary TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this User’s Guide.
Glossary DPI Dots Per Inch DVD Digital Versatile (or Video) Disc DVD-ROM Digital Versatile (or Video) Disc Read-Only Memory eSATA external Serial Advanced Technology Attachment FAT File Allocation Table FCC Federal Communications Commission GB gigabyte GBps gigabytes per second HDD Hard Disk Drive HDMI High-Definition Multimedia Interface HDMI CEC High-Definition Multimedia Interface Consumer Electronics Control HTML Hypertext Markup Language IEEE Institute of Electrical and Ele
Glossary 181 RFI Radio Frequency Interference ROM Read-Only Memory RTC Real-Time Clock SD Secure Digital SDRAM Synchronous Dynamic Random Access Memory SSD Solid State Drive TFT Thin Film Transistor USB Universal Serial Bus URL Uniform Resource Locator WAN Wide Area Network www World Wide Web Terms The following terms may appear in this User’s Guide. A active-matrix display—A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology.
B Glossary backup—A copy of a file, usually on a removable disk, kept in case the original file is lost or damaged. Basic Input/Output System (BIOS)—See BIOS. baud rate—The speed at which a communication device, such as a printer or modem, transmits information. Baud rate is the number of signal changes per second (not necessarily the same as bits per second). See also bits per second.
Glossary C 183 cache—A section of very fast memory in which frequently used information is duplicated for quick access. Accessing data from cache is faster than accessing it from the computer’s main memory. See also CPU cache, L1 cache, L2 cache. CD—An individual compact disc. See also CD-ROM. CD-ROM (Compact Disc Read-Only Memory)—A form of high-capacity storage that uses laser optics instead of magnetic means for reading data. See also CD. Compare DVD-ROM.
Glossary controller—A device that controls the transfer of data from a computer to a peripheral device and vice versa. For example, disk drives, monitors, keyboards, and printers all require controllers. CPU—See Central Processing Unit (CPU). CPU cache—A section of very fast memory residing between the CPU and the computer’s main memory that temporarily stores data and instructions the CPU will need to execute commands and programs. See also cache, L1 cache, L2 cache.
Glossary 185 disc—A round, flat piece of material, designed to be read from and written to by optical (laser) technology, and used in the production of optical discs, such as CDs and DVDs. Compare disk. disk—A round, flat piece of material that can be magnetically influenced to hold information in digital form, and used in the production of magnetic disks, such as hard disks. Compare disc. See also hard disk.
Glossary eSATA—An external device that supports hot swapping and fast data transfer. Very useful in storing and transferring large files. executable file—A computer program that is ready to run. Application programs and batch files are examples of executable files. Names of executable files usually end with a .bat or .exe extension. expansion device—A device that connects to a computer to expand its capabilities.
Glossary 187 Function key—(1) A feature in which certain keys in combination with the Fn key can set system options or control system parameters, such as the battery save mode. (2) A key or combination of keys that activates a memory resident program. function keys—The keys labeled F1 through F12, typically located on the keyboard. Their function is determined by the operating system and/or individual programs. G ground—A conductor to which all components of an electric circuit are connected.
I Glossary icon—A small image displayed on the screen that represents a function, file, or program. interlaced—A method of refreshing a computer screen, in which only every other line of pixels is refreshed. Interlaced monitors take two passes to create a complete screen image. Compare non-interlaced. internal device—See device. Internet—The decentralized, world-wide network of computers that provides electronic mail, the World Wide Web, and other services. See also World Wide Web.
Glossary 189 load—To move information from a storage device (such as a hard disk) into memory for processing. local area network—See LAN. logical drive—A section of a disk that is recognized by the operating system as a separate disk drive. A system’s logical drives may differ from its physical drives. For example, a single hard disk drive may be partitioned into two or more logical drives.
Glossary non-interlaced—A method of refreshing a computer screen, in which each pixel of every line is refreshed as the electron beam scans across and down the screen. Compare interlaced. non-system disk—A disk for storing programs and data that cannot be used to start the computer. Compare system disk. O online—Available through the computer.
Glossary 191 pointer—An icon (usually an arrow) that moves on the screen when you slide your finger across the touch pad or move a mouse. Used to point to and select/activate on-screen items, such as icons, menu items, and buttons. The shape and purpose of the pointer varies depending on the program you are using and what you are doing. pointing device—Any device, such as the touch pad or a mouse, that enables you to move the pointer on the screen.
Glossary RGB (Red, Green, Blue) monitor—A monitor that reproduces all colors by mixing red, green, and blue light in various combinations. RJ45 connector—An eight-wire connector used to connect a computer to a network. ROM (Read-Only Memory)—Non-volatile memory that can be read but not written to. Non-volatile here means that information in ROM remains whether or not the computer is receiving power.
Glossary 193 system prompt—The symbol (in the MS-DOS® operating system, generally a drive letter followed by a “greater than” sign) indicating where users are to enter commands. T TFT display—See active-matrix display. Touch—To activate items displayed on the screen, such as apps, setting icons, and on-screen buttons by touching them with your finger. Tile/Tiles—A list of square or rectangular icons on the Start screen representing applications that can be accessed by selecting them.
Index A B AC adaptor 40 AC power 92 AC power light 40 accessing network 112 AccuPoint® primary button 68 secondary button 68 adding memory check total memory 56 memory (optional) 48 optional external devices 47 adequate ventilation cooling fan 39 adjusting touch pad settings 72 app, starting 83 App, starting from Start screen 84 apps starting from Start screen 84 audio features 112 backing up files 79, 85 Backlit keyboard 82 battery battery life 91 Call2Recycle™ 104 care 103 changing 100 charge indicator
Index power options 96 real-time clock (RTC) 92 recharge time 91 removing 100 RTC memory 92 running computer on battery power 90 safety precautions 103 setting notifications 96 taking care of 103 battery indicator light 95 BIOS Setup see System Settings button eject, optical disc drive 86 C Call2Recycle™ battery 104 caring for your computer 76 changing battery 100 charging the battery 42 cleaning the computer 76 communications set up 111 computer caring for 76 cleaning 76 environmental precautions 31, 105
Index DVDs using 85 E eco power plan 99 eco Utility® 121 eject button optical disc drive 86 eject, optical disc drive 86 enabling touch pad 72 ENERGY STAR® 26 expansion capability 118 expansion port using 118 exploring desktop 108 Start screen 106 ExpressCard® inserting 115 removing 116 troubleshooting 157 using 115 ExpressCard® problems computer stops working 158 errors 159 hot swapping fails 158 not recognized 159 slot appears dead 157 external display device HDMI® Out port 73 RGB (monitor) port 73
Index internal storage drive recovery 57 K keyboard function keys 80 overlay keys 81 special Windows® keys 80 troubleshooting 151 using 79 keys function keys 80 overlay for cursor control 81 overlay keys 81 overlay to type numeric data 81 L LEDs system indicator lights 95 AC adaptor light 94 AC power light 40, 42 battery light 42 Web Camera light 114 Licenses 18 M maintaining your battery 103 manual eject hole optical disc drive 86 memory adding (optional) 48 check total memory 56 Memory card reader ins
Index optional external devices adding 47 P password deleting a supervisor 124 deleting a user 126 instant password 122 power-on password 122 setting 122 setting a supervisor 122 setting a user 124 supervisor password 122 user password 122 utility 122 port HDMI® 73 RGB 73 power connecting cable to AC adaptor 41 cord/cable 42 cord/cable connectors 178 energy-saving features 90 power down shut down 45 power light 95 power management 92 optimum performance 92 power plans selecting power plan options 98
Index a place to work 31 power plan options 98 video cables 73 Service Station 134 setting low battery notifications 96 setting up AC adaptor 40 adding memory (optional) 48 communications 111 computer 39 software 44 work environment 31 settings customize computer settings 76 display output 74 Shut down computer 45, 46, 47, 50, 149 icon 45, 46, 47, 50, 149 Sleep mode 46 Sleep Utilities 129 Smart Card Reader using 114 sounds recording 112 speakers using external 113 Start screen exploring the 106 starting an
Index eject button 155 error message, warning resume failure 142 Error-checking 153 ExpressCard® 157 ExpressCard® checklist 157 ExpressCard® slot appears dead 157 ExpressCard®, error occurs 159 ExpressCard®, hot swapping fails 158 ExpressCard®, not recognized 159 external display problems 153 external keyboard 151 external monitor 152 good computing habits 163 hard disk drive is slow 154 high-pitched noise 156 installing hardware/software 167 keyboard 151 memory problems 148 missing files/trouble acce
Index Settings 107 Share 107 Start 107 Windows® charms 107 Windows® key 80 Windows® operating system desktop 108, 116, 117, 158 troubleshooting 143 Windows® Store 110 wireless networking 111 troubleshooting 160 201