Portégé 2000 User’s Guide ® If you need assistance: ❖ VirtualTechTM http://virtualtech.toshiba.com ❖ InTouch® Center Calling within the United States (800) 457-7777 Calling from outside the United States (949) 859-4273 For more information, see Chapter 8 on page 148. TOSHIBA C6609-1201M1 5.375 x 8.375 ver 2.3.
Model: Portégé 2000 Compact Disk-ReWritable The computer system you purchased may include a Compact DiskReWritable (CD-RW), one of the most advanced storage technologies available. As with any new technology, you must read and follow all set-up and usage instructions in the applicable user guides and/or manuals enclosed. If you fail to do so, this product may not function properly and you may lose data or suffer other damage.
ARISING OUT OF THE USE OF THE COMPUTER PRODUCTS IN ANY CRITICAL APPLICATIONS. IF YOU USE THE COMPUTER PRODUCTS IN A CRITICAL APPLICATION, YOU, AND NOT TOSHIBA, ASSUME FULL RESPONSIBILITY FOR SUCH USE. FCC Notice This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
❖ This device must accept any interference received, including interference that may cause undesired operation. Contact: Toshiba America Information Systems, Inc. 9740 Irvine Blvd. Irvine, CA 92618-1697 (949) 583-3000 Industry Canada Requirement This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conformé à la norme NMB-003 du Canada. FCC Requirements The following information is pursuant to FCC CFR 47, Part 68 and refers to internal modems.
might affect your service or the operation of your equipment, the telephone company will give you notice, in writing, to allow you to make any changes necessary to maintain uninterrupted service. If Problems Arise If any of your telephone equipment is not operating properly, you should immediately remove it from your telephone line, as it may cause harm to the telephone network. If the telephone company notes a problem, they may temporarily discontinue service.
using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations. Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.
Wireless LAN and your Health Wireless LAN products, like other radio devices, emit radio frequency electromagnetic energy. The level of energy emitted by Wireless LAN devices however is far much less than the electromagnetic energy emitted by wireless devices like for example mobile phones. Because Wireless LAN products operate within the guidelines found in radio frequency safety standards and recommendations, Toshiba believes Wireless LAN is safe for use by consumers.
Caution: Exposure to Radio Frequency Radiation The radiated output power of the Toshiba Wireless LAN Mini PCI Card is far below the FCC radio frequency exposure limits. Nevertheless, the Toshiba Wireless LAN Mini PCI Card shall be used in such a manner that the potential for human contact during normal operation is minimized.
Approved Countries for use This equipment is approved to the radio standard by the countries in Fig.1. Australia Austria Belgium Canada Denmark Finland France Germany Greece Iceland Ireland Italy Japan Luxembourg Mexico Netherlands New Zealand Norway Poland Portugal Spain Sweden Switzerland UK USA Caution: Do not use this equipment except in the countries in Fig.1.
Location of the required label (Sample shown below. (Location of the label and manufacturing information may vary.) CAUTION: This appliance contains a laser system and is classified as a “CLASS 1 LASER PRODUCT.” To use this model properly, read the instruction manual carefully and keep it for your future reference. In case of any trouble with this model, please contact your nearest “AUTHORIZED service station.” To prevent direct exposure to the laser beam, do not try to open the enclosure.
Notice The information contained in this manual, including but not limited to any product specifications, is subject to change without notice. TOSHIBA CORPORATION AND TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (TOSHIBA) PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL OR ANY OTHER INFORMATION CONTAINED HEREIN AND HEREBY EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO ANY OF THE FOREGOING.
Contents Introduction ..............................................................20 This guide .............................................................. 20 Safety icons ........................................................... 21 Other icons used.............................................. 22 Other documentation ............................................. 22 Service options ...................................................... 23 Chapter 1: Finding Your Way Around ........................
Contents 13 Creating a computer-friendly environment....... 35 Keeping yourself comfortable .......................... 36 Precautions............................................................ 39 Setting up your computer ...................................... 40 Installing additional memory (optional) ........... 40 Connecting a mouse ........................................ 44 Connecting a printer ........................................ 45 Connecting the modem....................................
Contents Saving your work ................................................... 64 Printing your work ................................................. 65 Using optional external diskettes ........................... 65 Inserting and removing diskettes..................... 66 Copying documents to a diskette ..................... 66 Taking care of diskettes.................................... 67 Backing up your work ............................................ 68 Restoring your work ......................
Contents 15 What to do when the main battery runs low .... 82 Conserving battery power ..................................... 83 Setting a power usage mode............................ 83 Using battery alarms.............................................. 85 Setting battery alarms...................................... 85 Turning off the display automatically ..................... 86 Enabling the screen saver ................................ 86 Changing the main battery .....................................
Contents Hot swapping PC Cards ................................. 102 Using a Secure Digital card.................................. 102 Inserting a Secure Digital card ....................... 103 Removing a Secure Digital card ..................... 103 Chapter 6: Enhancing Productivity .......................... 104 Windows® XP special features............................. 104 Personalizing your desktop.................................. 105 Customizing the taskbar ................................
Contents 17 Starting again after Turn Off or Shut down .... 125 Using Hibernation ................................................ 125 Enabling the Hibernation command ............... 125 Going into Hibernation mode ......................... 127 Going into Hibernation mode more quickly.... 128 Starting again from Hibernation..................... 129 Using Standby ..................................................... 129 Going into Standby mode more quickly ......... 130 Starting again from Standby .......
Contents Internet problems .......................................... 153 The Windows® XP operating system can help you ........................................... 154 Resolving a hardware conflict .............................. 154 A plan of action .............................................. 155 Resolving hardware conflicts on your own .... 155 Fixing a problem with Device Manager .......... 157 Memory card problems.................................. 158 Power and the batteries .....................
Contents 19 Appendix B: Power Cable Connectors ..................... 185 USA and Canada ............................................ 185 United Kingdom ............................................. 185 Australia......................................................... 185 Europe ........................................................... 185 Glossary ..................................................................186 Index .......................................................................202 5.
Introduction Welcome to the world of powerful and portable multimedia computers! With your new Toshiba notebook computer, your access to information can accompany you wherever you go. You will find that your Microsoft® Windows® XP Professional operating system is already installed on your computer. It offers exciting features and easy Internet access. This guide This guide introduces the computer’s features. You can: ❖ Read the entire guide from beginning to end.
Introduction Safety icons 21 Safety icons This manual contains safety instructions that must be observed in order to avoid potential hazards that could result in personal injuries, damage to your equipment, or loss of data.
Introduction Other documentation Other icons used Additional icons highlight other helpful or educational information: TECHNICAL NOTE: This icon highlights technical information about the computer. HINT: This icon denotes helpful hints and tips. DEFINITION: This icon indicates the definition of a term used in the text. Other documentation Your computer comes with the following documentation: ❖ This electronic version of the user’s guide.
Introduction Service options 23 Service options Toshiba offers a full line of service options built around its SelectServTM warranty programs. For more information, visit Toshiba's Web site at Toshiba.com. If you have a problem or need to contact Toshiba, see “If Something Goes Wrong” on page 148. 5.375 x 8.375 ver 2.3.
Chapter 1 Finding Your Way Around This chapter presents a grand tour of your Portégé 2000 computer. It serves as a reference for you to locate specific parts of the computer. Making sure you have everything Before you do anything else, consult the Quick Start card shipped with your unit to make sure you received everything. If any items are missing or damaged, notify your network administrator or authorized Toshiba representative immediately.
Finding Your Way Around Front with the display panel closed 25 Front with the display panel closed Display latch The display latch locks the display panel. Press the latch to release it. Left side Security lock slot Cooling vent Secure Digital card slot Secure Digital LED light Attaching a special cable to the antitheft security lock slot lets you anchor your computer to a large, heavy object, such as your desk.
Finding Your Way Around Back Back Modem port DC-IN jack LAN port RGB (monitor) port USB ports The modem port lets you use a RJ11 telephone cable to connect the modem directly to a standard telephone line. For more information, see “Connecting the modem” on page 45. Ether The LAN port lets you connect the computer to a local area network using a 10/100 Ethernet link. Use the Universal Serial Bus (USB) ports to connect the optional external USB diskette drive or other USB peripherals.
Finding Your Way Around Right side 27 Right side Infrared port Microphone jack Headphone jack PC Card slot PC Card eject button Wi-Fi antenna on-off switch The Wi-Fi antenna on-off switch turns the computer’s WiFi antenna on or off. The 3.5 mm diameter mini headphone jack lets you connect stereo headphones. Connecting headphones to this jack automatically disables the internal speaker. For more information about the Portégé 2000’s audio capabilities, see “Using audio features” on page 116. The 3.
Finding Your Way Around Underside Underside Expansion memory slot cover Expansion port Main battery release latch Hard disk drive cover Main battery module Speaker The expansion port allows you to connect the computer to an expansion device such as the optional Slim Port Replicator. A shutter door protects this port. The spring-loaded main battery release latch locks and unlocks the battery module, which holds the main battery in place.
Finding Your Way Around Front with the display panel open The hard disk drive cover protects the slot that holds the hard disk drive.
Finding Your Way Around Front with the display panel open The keyboard provides all the functionality of a full-size keyboard. For detailed information, see “Using the keyboard” on page 60. The system indicator panel is located above the keyboard on the left side, just below the open display panel. It consists of six lights that provide information about the current status of your computer. The power button turns the computer on and off.
Finding Your Way Around Front with the display panel open 31 Keyboard indicator panel Numeric mode Cursor control mode The cursor control mode light glows when the cursor control overlay is on. When this light is on, pressing an overlay key moves the cursor in the direction of the arrow printed on the key instead of typing the letter printed on the key. The numeric mode light glows when the numeric overlay is on.
Finding Your Way Around Front with the display panel open ❖ Green means the system is receiving power from the AC adapter. ❖ Flashing amber means there may be a problem with the AC adapter, the main battery, or the computer. Unplug the AC adapter, remove the main battery, and reinstall it. (See “Changing the main battery” on page 88.) For more information, see “Connecting to a power source” on page 46.
Finding Your Way Around AC adapter 33 The hard disk drive light indicates whether the internal hard disk drive is currently in use. ❖ No illumination means the hard disk drive is idle. ❖ Green or flashing green means that the hard disk is being accessed. Wi-Fi indicator light—The 802.11b (referred to as Wi-FiTM — wireless fidelity) indicator light glows amber when the Wi-Fi antenna is turned on.
Finding Your Way Around AC adapter To DC-IN jack on computer AC adapter For more information, see “Connecting to a power source” on page 46. 5.375 x 8.375 ver 2.3.
Chapter 2 Getting Started This chapter provides tips for working comfortably, summarizes how to connect components, and explains what to do the first time you use your notebook computer. Selecting a place to work Your computer is portable and designed to be used in a variety of circumstances and locations. Creating a computer-friendly environment Place the computer on a flat surface that is large enough for the computer and any other items you are using, such as a printer.
Getting Started Selecting a place to work ❖ Liquids and corrosive chemicals. CAUTION: If you spill liquid into the computer, turn it off, unplug it from the AC power source, and let it dry out completely before turning it on again. If the computer does not operate correctly after you turn it back on, contact your Toshiba service representative or your network administrator.
Getting Started Selecting a place to work 37 Placement of the computer Proper placement of the computer and external devices is important to avoid stress-related injuries: ❖ Place the computer on a flat surface at a comfortable height and distance. You should be able to type without twisting your torso or neck, and look at the screen without slouching. ❖ If you are using an external monitor, the top of the screen should be no higher than eye level.
Getting Started Selecting a place to work comfortably with your shoulders relaxed and your forearms parallel to the floor. If you are using a conventional chair: ❖ Your knees should be slightly higher than your hips. If necessary, use a footrest to raise the level of your knees and ease the pressure on the back of your thighs. ❖ Adjust the back of your chair so that it supports the lower curve of your spine. If necessary, use a cushion to provide extra back support.
Getting Started Precautions 39 Work habits The key to avoiding discomfort or injury from strain is to vary your activities. If possible, schedule a variety of tasks into your working day. Finding ways to break up the routine can reduce stress and improve your efficiency. ❖ Take frequent breaks to change position, stretch your muscles and relieve your eyes. A break of two or three minutes every half hour is more effective than a long break after several hours.
Getting Started Setting up your computer ❖ Scan all new files for viruses. This precaution is especially important for files you receive via diskette or email, or download from the Internet. Setting up your computer Your computer contains a rechargeable main battery that needs to be charged before you can use it. To use external power or to charge the battery, you must attach the AC adapter. See “Connecting to an AC outlet” on page 46.
Getting Started Setting up your computer 41 To install a memory module: 1 Turn the computer off. CAUTION: Do not try to install a memory module with the computer in Standby or Hibernation mode. You can damage the computer and the module. 2 Remove all cables connected to the computer. Expansion memory slot cover Main battery module Base of the computer 3 Turn the computer upside down and remove the main battery module. 5.375 x 8.375 ver 2.3.
Getting Started Setting up your computer Removing the memory slot cover screws 4 Remove the two screws securing the expansion memory slot cover and store them in a safe place. NOTE: Use a point size 0 Phillips screwdriver. 5 Lift off the cover. Inserting the memory module 5.375 x 8.375 ver 2.3.
Getting Started Setting up your computer 6 43 Align the connector on the memory module with the computer’s connector and carefully press the module above the connector to ensure a solid connection. CAUTION: Do not touch the connectors on the memory module or on the computer. Debris on the connectors may cause memory access problems. Press only the area above the connector. Do not press on the electronic components. 7 Secure the memory model with the one screw that came with the memory module.
Getting Started Setting up your computer Removing a memory module To remove the memory module: 1 Turn the computer off and remove all cables connected to the computer. CAUTION: Do not try to remove a memory module with the computer in Standby or Hibernation mode. You can damage the computer and the memory module. 2 Turn the computer upside down and remove the main battery module. 3 Remove the two screws securing the memory module cover and store them in a safe place. 4 Lift off the cover.
Getting Started Setting up your computer 45 To connect the mouse to your computer or the optional Slim Port Replicator, plug its cable into one of the USB ports. You can connect it while the computer is on. The operating system automatically detects the mouse. The mouse and TouchPad can be used at the same time. Connecting a printer You can connect a USB-compatible printer to your computer. To determine if the printer is USB-compatible, check its documentation.
Getting Started Setting up your computer Connecting the internal modem 3 Connect the other end of the telephone cable to the jack of a standard voice-grade telephone line. HINT: If you are using a telephone line at home, disable Call Waiting before you connect through the modem. Call Waiting interrupts transmission. Connecting to a power source Your computer requires power to operate.
Getting Started Setting up your computer 47 To connect the computer to an external power source: 1 Connect the socket end of the power cable to the AC adapter. Connecting the power cable to the AC adapter CAUTION: Use only the AC adapter supplied with the computer. Using any other AC adapter could damage the computer and void your warranty. 2 Connect the DC-OUT end of the AC adapter cable to the DC-IN jack on the back of the computer.
Getting Started Using the computer for the first time If the main battery is present, the main battery light glows: 4 ❖ Green if the main battery is fully charged ❖ Amber if the main battery is charging If the AC power light flashes amber during charging, either the main battery is malfunctioning, or it is not receiving input from the AC power supply. Disconnect the AC cable and remove the main battery pack. See “If Something Goes Wrong” on page 148 for troubleshooting information.
Getting Started Using the computer for the first time 49 Opening the display panel Press the display panel latch and lift the display panel. Opening the display panel CAUTION: To avoid damaging the display panel, don’t force it beyond the point where it moves easily. Never lift or move the computer using the display panel. Turning on the power 1 If the optional external diskette drive is connected, check that it is empty.
Getting Started Using the computer for the first time 3 Locate the oval-shaped power button above the F3 and F4 keys at the top of the keyboard. Turn on the computer by pressing the button for at least one second. The on/off light on the system indicator panel glows green, indicating that the computer is on. HINT: After turning on the computer for the first time, don’t turn off the power again until the operating system has completely loaded.
Getting Started Using the computer for the first time 51 ❖ To move the cursor to the bottom of the page, drag your finger toward yourself. ❖ To move the cursor to the right side of the page, slide your finger across the TouchPad from left to right. ❖ To move it to the left side, slide your finger from right to left.
Getting Started Using the computer for the first time 1 From the welcome screen, click Next to enter the Setup Wizard. 2 Confirm acceptance of Microsoft’s End User License Agreement and click Next. 3 Enter your name and the name of your company or organization and click Next. 4 Enter the information about your computer.
Getting Started Using the computer for the first time 1 53 Click Start, Printers and Faxes. The Printers and Faxes window appears. 2 Click Add a Printer. The Add Printer Wizard appears Sample Add Printer Wizard 3 Follow the on-screen instructions to set up your printer. TECHNICAL NOTE: Some printers require a specific installation ® process. In this case, the Windows XP Professional Add Printer Wizard will display an error message.
Getting Started Powering off the computer You may also wish to customize your power usage settings. For more information, see “Turning off the display automatically” on page 86. There are additional custom settings you can choose. See “Toshiba Utilities” on page 134. Powering off the computer It’s a good idea to power off your computer when you are not using it for a while.
Getting Started Caring for your computer 55 Closing the display panel When you are finished using the computer, power off and close the display panel to keep dust and dirt out of the computer. If you close the display panel while the computer is still on, one of these actions will occur: ❖ If you have the audible warning set, the computer will beep to notify you that it is still on. (See “Toshiba Hardware Setup” on page 146.
Getting Started Caring for your computer Cleaning the computer CAUTION: Keep liquid, including cleaning fluid, out of the computer’s keyboard, speaker grille and other openings. Never spray cleaner directly onto the computer. Never use harsh or caustic chemical products to clean the computer. To keep your computer clean, gently wipe the display panel and exterior case with a lightly dampened cloth. Ask your network administrator for suggestions for appropriate cleaning products.
Getting Started Caring for your computer 57 2 Pass the locking end through the loop. 3 Insert the cable’s locking end into the security lock slot on your computer, then engage the locking device. The computer is now securely locked. 5.375 x 8.375 ver 2.3.
Chapter 3 Learning the Basics This chapter lists computing tips and provides important information about the system’s basic features. Computing tips ❖ Save your work frequently. Your work temporarily stays in the computer’s memory until you save it to the disk. You will lose all unsaved work, if, for example, a system error occurs and you must restart your computer, or your battery runs out of charge while you are working. Your computer can be configured to warn you when the battery is running low.
Learning the Basics Computing tips ❖ 59 Back up your files to diskettes (or other removable storage media) on a regular basis. Label the backup copies clearly and store them in a safe place. If your hard disk suddenly fails, you may lose all the data on it unless you have a separate backup copy. ❖ Use Error-Checking and Disk Defragmenter regularly to conserve disk space and help your computer perform at its optimal level.
Learning the Basics Using the keyboard Using the keyboard Windows keys Function keys Character keys Alt (Alternate) key Fn key Ctrl (Control) key Numeric and cursor control overlay Sample parts of the keyboard Ctrl, Fn and Alt keys Ctrl Fn Alt Ctrl, Fn and Alt keys The Ctrl, Fn and Alt keys do different things depending on the program you are using. For more information, see your program documentation.
Learning the Basics Using the keyboard ❖ The uppercase O (oh) and the number 0 are not interchangeable. ❖ The Caps Lock key changes only the alphabet keys to uppercase—the number and symbol keys are not affected. 61 Function keys Function keys The function keys (not to be confused with the Fn key) are the 12 keys at the top of the keyboard. They are called function keys because they run programmed functions determined by the application you are using.
Learning the Basics Using the keyboard Overlay keys ∗ & ( 8 7 Home 7 ) 9 8 U PgUp I 4 0 9 O 5 J End K 1 P 6 : ; L 2 PgDn 3 > M . Ins 0 ? / Del Keyboard overlay keys The keys with numbers and symbols on them form the numeric and cursor overlay. This overlay lets you enter numeric data or control the cursor as you would using the ten-key keypad on a full-size keyboard. Using the numeric keyboard overlay To turn the numeric overlay on and off, press Fn and F11 simultaneously.
Learning the Basics Using the keyboard 63 To Procedure Use the cursor control keys Press and hold down Shift while you use the overlay keys, then release Shift to return to the numeric overlay To turn off the numeric overlay, hold down the Fn key and press F11 again. The numeric mode light on the keyboard indicator panel goes out. Using the cursor control overlay To turn on the cursor control overlay, press Fn and F10 simultaneously.
Learning the Basics Starting a program Starting a program The easiest way to start a program is to double-click the name of the file that contains the information you want to work on. To find the file, use My Computer or Windows® Explorer.
Learning the Basics Printing your work ❖ 65 A new file, choose Save As from the File menu, type a name for the file, and click OK. HINT: To make another copy of the file you are currently working with, choose Save As from the File menu and give the new file a different name. Printing your work Verify that the Windows® XP operating system is set up for your printer as described in “Setting up a printer” on page 52. TECHNICAL NOTE: You only need to set up the printer the first time you connect it.
Learning the Basics Using optional external diskettes Inserting and removing diskettes 1 Insert a diskette into the insertion slot until it clicks in place. A protective flap inside the drive’s insertion slot automatically retracts when you insert a diskette. The diskette-in-use light glows when the computer is accessing a diskette. 2 Push the diskette eject button to remove a diskette from the drive.
Learning the Basics Using optional external diskettes 6 On the menu bar, click File, then click Send To. 7 Click the icon for 3½ Floppy (A:). 67 The operating system copies the file(s). HINT: You can also copy a file to diskette by clicking the file (or files) you want to copy with the secondary button, then pointing to Send To and clicking 3 ½ Floppy (A:).
Learning the Basics Backing up your work Backing up your work To back up several files at one time, use the Backup or Restore Wizard. You can choose the files and the type of backup you want to perform. 1 Connect the backup device to your computer as shown in the manufacturer’s instructions. 2 Click Start, All Programs, Accessories, System Tools, Backup. The Backup or Restore Wizard window appears. Sample Backup or Restore Wizard window 3 Follow the on-screen instructions. 5.375 x 8.375 ver 2.3.
Learning the Basics Restoring your work 69 Restoring your work You can also use the Backup or Restore Wizard to restore information from your backup media to your hard disk. TECHNICAL NOTE: When restoring files, the backup program prompts you if you try to overwrite a file that already exists on the hard disk. Make sure the backup version is the one you want before overwriting the existing file.
Learning the Basics Setting up for communications Rewind Play Stop Previous track Next track Mute Fast forward Volume control Sample Windows MediaTM Player screen With your pointing device, use the Windows MediaTM Player screen as you would an audio control panel.
Learning the Basics An overview of using the Internet ❖ 71 An Internet Service Provider (ISP) or an online service if you plan to use the Internet Before you can use the modem, you must connect it to a standard voice-grade telephone line. See “Connecting the modem” on page 45 for details. Connecting your computer to a network To access a network: ❖ At the office, connect the computer to a Local Area Network (LAN).
Learning the Basics An overview of using the Internet ❖ Internet Service Providers ❖ Connecting to the Internet ❖ Surfing the Internet ❖ Internet features ❖ Uploading and downloading files from the Internet The Internet The Internet is an association of thousands of networks and millions of computers around the world connected by communications lines. They all work together to share information.
Learning the Basics An overview of using the Internet 73 Connecting to the Internet To connect to the Internet, you need: ❖ A modem ❖ A Web browser ❖ A telephone line ❖ An Internet Service Provider (ISP) account Microsoft’s Web browser, Internet Explorer, is automatically configured on your system so that when you first start it, it guides you through signing up for a new ISP account. Once you have established an ISP account, you can access the Internet.
Learning the Basics An overview of using the Internet Internet features The Internet offers many types of communication tools to help you perform many tasks. ❖ Internet email To send and receive email of your own, you need a mailbox on the Web, or an email address. If you have an account with an ISP, you can probably set up an email address at the same time as you sign up for the service.
Learning the Basics Toshiba’s online resources 75 Toshiba’s online resources Toshiba maintains a number of online sites to which you can connect. These sites provide information about Toshiba products, give help with technical questions and keep you up to date with future upgrades. For more information, see “Contacting Toshiba” on page 172. 5.375 x 8.375 ver 2.3.
Chapter 4 Mobile Computing This chapter covers all aspects of using your computer while traveling. Toshiba’s energy-saver design Your computer enters a low-power standby mode when it is not being used, thereby conserving energy and saving money in the process. It has a number of other features that enhance its energy efficiency. Many of these energy-saving features have been set by Toshiba.
Mobile Computing Running the computer on battery power 77 In addition to the removable lithium polymer main battery, the computer has an internal real-time clock (RTC) battery. This is a nickel metal hydride (NiMH) battery. The RTC battery powers the RTC memory, which stores your system configuration settings and the current time and date for up to a month while the computer is turned off.
Mobile Computing Charging batteries Battery safety precautions ❖ Never try to disassemble a battery pack. ❖ Never overcharge or reverse charge a battery. Overcharging will shorten its life and reverse charging could destroy it, causing the release of toxic fumes. ❖ Avoid touching the metal terminals of the battery with another metal object. Short circuiting the battery will cause it to overheat and may cause permanent damage to the battery or the computer.
Mobile Computing Charging batteries 79 The main battery light: ❖ Glows amber while the main battery is being charged. ❖ Glows green when the main battery is fully charged. The main battery may not start charging immediately if: ❖ The main battery is extremely hot or cold. To ensure that the main battery charges to its full capacity, wait until it reaches room temperature. ❖ The main battery is almost completely discharged.
Mobile Computing Monitoring main battery power To recharge the RTC battery, plug in the computer and leave it turned off for at least 24 hours. TECHNICAL NOTE: It is seldom necessary to charge the RTC battery because it charges while the computer is on. If the RTC battery is low, the real-time clock and calendar become slow or stop working. When Hibernation mode is enabled and the RTC battery is completely discharged, a warning prompts you to reset the realtime clock.
Mobile Computing Monitoring main battery power 81 ❖ Green means the main battery is fully charged. ❖ Amber means the main battery is charging (AC Adapter connected). ❖ Flashing amber means the main battery charge is low and it is time to recharge the main battery or plug in the AC Adapter. HINT: Be careful not to confuse the main battery light ( ) with the on/off light ( ). When the on/off light flashes amber, it indicates that the system is suspended (using the operating system Standby command).
Mobile Computing Monitoring main battery power TECHNICAL NOTE: The computer drains the battery faster at low temperatures. Check your remaining charge frequently if you are working in temperatures below 50 degrees Fahrenheit. The computer calculates the remaining battery charge based on your current rate of power use and other factors such as the age of the battery.
Mobile Computing Conserving battery power 83 Conserving battery power How long a fully charged battery pack lasts when you are using the computer depends on a number of factors, such as: ❖ How the computer is configured. ❖ How much you use the display panel instead of an external monitor. ❖ How much you use the hard disk and other drives. ❖ Whether you use any optional devices to which the battery supplies power. ❖ Where you are working—since operating time decreases at low temperatures.
Mobile Computing Conserving battery power 3 Click the TOSHIBA Power Saver icon. The TOSHIBA Power Saver Properties window appears. Sample TOSHIBA Power Saver Properties window By changing the options that appear in the Power Saver Properties dialog box and clicking OK, you can reconfigure that function. You may choose a power-saving management strategy to best suit your computing needs.
Mobile Computing Using battery alarms 85 Using a hot key to select the power usage mode 1 Press Fn and F2 simultaneously to display the power usage pop-up window. 2 While continuing to press Fn, press F2 until you select the desired power usage mode. 3 Release the Fn key. The computer is now in the selected mode. Using battery alarms You can configure the computer to warn you when the main battery is running low. Setting battery alarms You can set two alarms.
Mobile Computing Turning off the display automatically Turning off the display automatically To save power, it’s a good idea to set the display to turn off automatically when you’re not using the computer. You can do this in several ways: ❖ Use the Display Properties to enable the blank screen saver. ❖ Use the Power Saver Properties to turn off the LCD panel after a certain amount of time has passed. Enabling the screen saver 1 Click Start, Control Panel. 2 Click Appearance and Themes.
Mobile Computing Turning off the display automatically 87 Sample Display Properties window with Screen Saver tab displayed 5 In the section labeled Screen Saver, select Blank Screen. 6 In the Wait window, click the up and down buttons to set the number of minutes of inactivity before the display turns off automatically. 7 Click Apply, then OK. 5.375 x 8.375 ver 2.3.
Mobile Computing Changing the main battery Changing the main battery When your main battery has run out of power, you have two options: plug in the AC Adapter or install a fresh main battery. TECHNICAL NOTE: To avoid losing any data, save your files and then either completely shut down your computer, or put it into Hibernation mode before changing the main battery. Removing the battery from the computer 1 Save your work.
Mobile Computing Changing the main battery 89 Pulling the battery out 5 Carefully slide the battery release latch to the left and use the finger slot near the corner of the battery module to gently pull the battery module free. WARNING: If the battery is leaking or its case is cracked, put on protective gloves to handle it, and discard it immediately following the advice in “Disposing of used batteries safely” on page 90.
Mobile Computing Disposing of used batteries safely Inserting the battery CAUTION: Failure to lock the battery cover can result in the battery falling out of the computer case. 4 Turn the computer right side up. 5 Reconnect any cables you removed. 6 Turn on the computer. Disposing of used batteries safely You can recharge a battery pack many times, so it should last for years.
Mobile Computing Traveling tips 91 The materials that came with your computer may include an insert regarding the disposal of batteries. If not, check with your local government for information on where to recycle or dispose of old batteries. Traveling tips The environmental precautions listed in “Selecting a place to work” on page 35 also apply while traveling. ❖ Never leave your computer on a sunny ledge or in a place where it could get splashed with moisture or covered in dust.
Chapter 5 Expansion Options Your computer is designed to work in your office as well as on the road. This chapter explains how to set up several optional external devices so that your notebook can provide all the convenience of a traditional desktop computer. To order additional devices and accessories, see the accessories information provided with your computer, or visit toshibaaccessories.com.
Expansion Options Optional Slim Port Replicator 93 Optional Slim Port Replicator The optional Slim Port Replicator enhances your mobility because it provides a range of ports that enable you to connect to many expansion devices. The replicator provides more USB ports than the computer, enabling you to use more USB-compatible devices at the same time.
Expansion Options Using the optional Slim Port Replicator Use the Universal Serial Bus (USB) ports to connect the optional external USB diskette drive or other USB peripherals. Using the optional Slim Port Replicator The optional Slim Port Replicator connects to the expansion port on the bottom of the computer. When the port replicator is attached and the power is on, a small light illuminates. Attaching the optional Slim Port Replicator to the computer 1 Make sure the computer is turned off.
Expansion Options Connecting the optional external USB diskette drive 95 Computer connection port Optional Slim Port Replicator and where it attaches to your computer 4 Holding the computer firmly, connect the expansion port on the bottom of the computer to the connection port on top of the optional Slim Port Replicator. 5 Connect the replicator to a power source.
Expansion Options Connecting the optional external USB diskette drive USB connector Eject button Diskette slot Diskette-in-use light Optional external USB diskette drive and connector cable TECHNICAL NOTE: You may attach the optional external USB diskette drive while the computer is on or off. If you attempt to access the drive when it is not attached to the computer, you will receive an error message.
Expansion Options Using an external keyboard 97 Using an external keyboard If you prefer to use a standard keyboard, you can attach one to a USB port on the computer or on the optional Slim Port Replicator, provided the keyboard is USB-compatible. Connecting a keyboard You can connect a USB keyboard while the computer is on. To connect the keyboard to the computer or the optional Slim Port Replicator, gently push the keyboard cable into the USB port.
Expansion Options Using an external monitor Connecting the monitor 1 If you are connecting the monitor to your computer or to the optional Slim Port Replicator, and the replicator is connected to your computer, turn off the computer. NOTE: Make sure the computer is off before you attach the monitor. Connecting a monitor with the computer’s power on may damage the monitor, the computer, or both.
Expansion Options Connecting a mouse or a printer 99 This hot key cycles through the settings in the following order: built-in display only, external monitor only, and simultaneous display. 3 Release the Fn key. HINT: Simultaneous mode works only with external monitors that support 800 x 600 resolution and higher. Connecting a mouse or a printer For information on attaching a mouse or a printer, see “Connecting a mouse” on page 44 or “Connecting a printer” on page 45.
Expansion Options Using PC Cards Inserting a PC Card Before inserting a PC Card, read the documentation that came with the card to see if it has any special requirements. HINT: The operating system provides the Card and Socket Services software for your PC Card. Even if your PC Card comes with its own version of Card and Socket Services, you should use the files included in the operating system. To install a PC Card: 1 Locate the PC Card slot on your computer.
Expansion Options Using PC Cards 101 Removing a PC Card PC Card eject button PC Card eject button 1 Press the PC Card eject button once to extend it, then press it again to remove the card. The PC Card pops out about an inch. Removing the PC Card from the slot 2 Grasp the edges of the PC Card and carefully slide it out of the slot. 5.375 x 8.375 ver 2.3.
Expansion Options Using a Secure Digital card Hot swapping PC Cards One of the great things about PC Cards is that you can replace one PC Card with another while the computer is on. This is called “hot swapping.” DEFINITION: Hot swapping is the ability to change PC Cards while the computer is on. Hot swapping precautions Although you can insert a PC Card at any time, remember not to remove a card while it is in use. Otherwise, you could lose valuable information.
Expansion Options Using a Secure Digital card 103 Inserting a Secure Digital card 1 Turn the card so that the contacts (metal areas) are face down. Secure Digital card slot 2 Push the card into the slot until it locks in place. Removing a Secure Digital card 1 Right-click the Secure Digital drive’s icon and select Eject from the pop-up menu. 2 Press the card inward to release it. The card pops out slightly. 3 Lift the left side of the computer, grasp the card, and pull it straight out. 5.
Chapter 6 Enhancing Productivity In this chapter, you will explore other features of your notebook computer.
Enhancing Productivity Personalizing your desktop 105 Personalizing your desktop Your desktop is your virtual workspace. This section explains how to customize its features for the way you like to work.
Enhancing Productivity Personalizing your desktop Bringing the world to your desktop With the Windows® XP operating system you can set up your desktop with complete World Wide Web integration at a single click. Turning on the Web content interface The first step to bring active content to your desktop is to turn on the Web content interface: 1 Point to an empty space on the desktop and click the secondary button. 2 Click Properties. The Display Properties window appears. 3 Click the Desktop tab.
Enhancing Productivity Personalizing your desktop 7 107 To browse the Gallery for more components to add, click Visit Gallery. In order to browse, an active Internet connection must be established. 8 To select some other Web site, type the address of the Web site you want or click Browse to locate it. You can configure the Web content interface in several other ways. For further information, see your operating system documentation or access Windows® Help by clicking Start, Help and Support.
Enhancing Productivity Personalizing your desktop The My Computer window appears. 2 Select the Tools menu, then click Folder Options. The Folder Options dialog box appears. Sample Folder Options dialog box 3 Click the preferred options. 4 Click Apply, then OK. Personalizing individual windows Just as you can display a Web page on your desktop, you can also display a Web page in an individual window. If you subscribe to the Web page, it can be automatically updated on a regular basis.
Enhancing Productivity Personalizing your desktop 109 Customizing window toolbars You can display one or more customizable toolbars at the top of a window. As you browse, the operating system detects the kind of information presented in the window and automatically displays the appropriate toolbar buttons and menus. You can also add these toolbars to the taskbar. Address bar Standard buttons Sample toolbar locations 5.375 x 8.375 ver 2.3.
Enhancing Productivity Personalizing your desktop The elements you can add to the top of the window are: Toolbar element Description Address Bar Opens Web pages, programs, folders, or documents. By default, the address bar shows your current location, and whether it is a folder or a Web page. You can browse to another location by typing an address — a URL, a path, or even a program name. If you start typing a previously typed address, the AutoComplete feature finishes the address for you.
Enhancing Productivity Emulating a full-size keyboard 111 2 Open the folder you want to view as a Web page. 3 In the Tools menu, select Folder Options. 4 In the Tasks section, click the button for Show common tasks in folders. 5 Click Apply, then OK. Sample Control Panel window as a Web page The addition of the name of the folder and instructions for how to use the folder on the left give the window the appearance of a Web page.
Enhancing Productivity Setting up for communications Setting up for communications In order to connect to the Internet, use an online service, or communicate across the telephone lines with another computer, you need: ❖ A modem (one comes with your computer) ❖ A telephone line ❖ A browser or communications program ❖ An Internet Service Provider (ISP) or online service if you plan to use the Internet Determining the COM port Your modem is connected to one of the computer’s COM (communications)
Enhancing Productivity Setting up for communications 113 4 Make a note of the COM port number shown in the Attached to field. 5 To verify that the modem is set up properly, double-click the COM port to which your modem is connected. The Modem AMR Properties box appears. In the device status area, the computer should indicate whether the modem is working properly. 6 If the modem isn’t working properly, click Troubleshooting and follow the instructions.
Enhancing Productivity Exchanging data with another computer Your LAN port is now disabled. Accessing a LAN To access a LAN: ❖ At the office, you can connect the network Ethernet cable to the RJ45 jack on your computer. ❖ Your computer may be equipped for wireless communications. If so, see the next section on “Exchanging data with another computer.” ❖ From home or while on the road you’ll need a dial-up connection. Ask your network administrator for the telephone number to access the network.
Enhancing Productivity Exchanging data with another computer 115 You can order a PORT-Noteworthy PC Card CD-ROM drive from Toshiba and install it in the PC Card slot on the right side of the computer. Alternatively, if you have a PC Card SCSI adapter, you can use a SCSI CD-ROM drive. ❖ Connect to a network. You can access your Recovery CD by connecting your notebook to the office network.
Enhancing Productivity Using audio features such things as transfer files between two computers, broadcast a slide presentation simultaneously to several machines, set up electronic business cards, and send text messages to a few people or to everyone in your proximity. NOTE: Before using SPANworks, you must establish a network link between computers. SPANworks 2000 supports communication over a wired LAN or a wireless LAN. To access SPANworks 2000: 1 Double-click the SPANworks icon on the desktop.
Enhancing Productivity Using audio features 117 System utility. To adjust the volume, click the speaker icon in the taskbar. Using external speakers or headphones Instead of using the internal speaker, you can connect headphones or a pair of external stereo speakers. TECHNICAL NOTE: Use amplified speakers that require an external power source. Other types of speakers will be inadequate to produce sound from the computer.
Enhancing Productivity Using audio features You may also record sounds as .WAV files by connecting an external microphone or other sound source to the microphone jack. Using a microphone 1 Connect an external microphone to the computer. 2 Click Start, point to All Programs, Accessories, Entertainment, then click Sound Recorder. Positioning bar Record Stop Play Skip forward Skip backward Sample Sound Recorder screen 3 Click the Record button and speak normally into the microphone.
Enhancing Productivity Powering down the computer 119 Adjusting recording settings The better the quality of the recording, the more disk space the sound file requires. Experiment to find a balance that fits your needs. 1 Open Sound Recorder, if necessary (click Start, point to All Programs, Accessories, Entertainment, then click Sound Recorder). 2 In the Sound Recorder window, click Edit, then click Audio Properties.
Enhancing Productivity Powering down the computer Turn Off or Shut down command The Turn Off or Shut down commands power off the computer. The Windows® XP Professional operating system uses Turn Off if you are not connected to a Windows® network server (domain server). It uses Shut down if you are connected to a Windows® network server (domain server). Factors to consider when choosing Turn Off or Shut down: ❖ No power is used while the computer is turned off.
Enhancing Productivity Powering down the computer 121 ❖ Because the state of the system is held on the hard disk, no data is lost if the battery discharges while the computer is in Hibernation mode. ❖ When starting up again, this choice uses less time and battery power than the Turn Off or Shut down option. But it uses a little more time and battery power to start up than the Standby option, because information is being retrieved from the hard disk instead of from memory.
Enhancing Productivity Using Turn Off or Shut down Using Turn Off or Shut down If you are not connected to a Windows® network server (domain server), power off the computer as follows: To turn off the computer. 1 Click Start, Turn off computer. The Turn off computer window appears. Sample Turn off computer window 2 Click Turn Off. The computer turns itself off.
Enhancing Productivity Using Turn Off or Shut down 123 To use this method, you first need to turn on the feature in TOSHIBA Power Saver. 1 Click Start, Control Panel. The Control Panel window appears. 2 Click Performance and Maintenance. 3 Double-click the TOSHIBA Power Saver icon. The TOSHIBA Power Saver Properties window appears. Sample TOSHIBA Power Saver Properties window 5.375 x 8.375 ver 2.3.
4 Enhancing Productivity Using Turn Off or Shut down Click Details in the Running on batteries section. The Full Power Properties window appears. 5 Click the System Power Mode tab. Sample Full Power Properties window 6 Select Power Off for the option you want. ❖ When I press the power button Set this option to Power Off if you want the computer to turn off when you press the power button. 5.375 x 8.375 ver 2.3.
Enhancing Productivity Using Hibernation 7 125 Click Override all Modes with settings here. The Set the range window appears. Sample Set the range window with DC only option 8 9 Do one of the following: ❖ Click DC only if you want the settings to apply only when you are using battery power. ❖ Click All for the settings to apply whether you are using battery power or outlet power. Click OK to close the Full Power Properties window.
Enhancing Productivity Using Hibernation The TOSHIBA Power Saver Properties window appears. Sample TOSHIBA Power Saver Properties window 4 In the Running on batteries area, click the Details button. 5 Click the System Power Mode tab. 6 Select Hibernation for the options you want. ❖ When I press the power button Set this option to Hibernation so that the computer will go into Hibernation mode when you press the power button.
Enhancing Productivity Using Hibernation 127 The Set the range window appears. Sample Set the range window with DC only option 8 9 Do one of the following: ❖ Click DC only if you want the settings to apply only when you are using battery power. ❖ Click All for the settings to apply whether you are using battery power or outlet power. Click OK to close the Full Power Properties window. 10 Click the Hibernate tab, then click the Enable hibernate support check box.
Enhancing Productivity Using Hibernation The Turn off computer window appears. Sample Turn off computer window with shift key held down to show Hibernate option 2 Hold down the shift key and click Hibernate (“Hibernate” only appears when the shift key is pressed). The computer saves the state of the system, including all open programs and files, to the hard disk, and then powers down completely.
Enhancing Productivity Using Standby ❖ 129 By closing the display panel. Starting again from Hibernation To start up the computer from Hibernation mode, press and release the power button until the on/off icon glows green. The computer returns to the screen you were using. If you went into Hibernation mode by closing the display panel, you can start the computer again by opening the display panel.
2 Enhancing Productivity Using Standby Click Stand By. The computer saves the state of all open programs and files to memory, turns off the display, and goes into a low-power mode. The on/off light ( ) blinks amber indicating the machine is in Standby mode. If you are connected to a Windows® network server (domain server), power down the computer using the Standby command as follows: 1 Click the Start button, then select Shut down. The Shut Down window appears.
Enhancing Productivity Using Standby 131 To put the computer into Standby mode when you press the power button or close the display panel, you must preset the mode: 1 Click Start, Control Panel. The Control Panel window appears 2 Click Performance and Maintenance. 3 Double-click the TOSHIBA Power Saver icon. The TOSHIBA Power Saver Properties window appears. Sample TOSHIBA Power Saver Properties window 4 Click Details in the Running on batteries section.
Enhancing Productivity Using Standby Sample Full Power Properties window 6 Select Standby for the options you want. ❖ When I press the power button Set this option to Standby so that the computer will go into Standby mode when you press the power button. ❖ When I close the lid Set this option to Standby so that the computer will go into Standby mode when you close the display panel.
Enhancing Productivity Using Standby 133 can set the System standby time on the Power Save Mode tab. 7 Click Override all Modes with settings here. The Set the range window appears. Sample Set the range window with DC only option 8 9 Do one of the following: ❖ Click DC only for the settings to apply only when you are using battery power. ❖ Click All for the settings to apply whether you are using battery power or outlet power. Click OK to close the Full Power Properties window.
Chapter 7 Toshiba Utilities Your computer includes several utilities designed to help you to reconfigure your system to best meet your individual needs. Together, these allow you to ascertain certain system details, set additional options, or change default options.
Toshiba Utilities Fn-esse 135 With Fn-esse, you can assign an Fn key combination to: ❖ Open a Windows® program ❖ Open a file in its associated Windows® program ❖ Display a customized folder of Windows® programs and/ or files from which to choose Fn-esse also has several keys, known as hot keys, that perform preassigned operations. For more information, see “Hot Keys” on page 178. You can assign any key that is not associated with a hot key or a keyboard overlay.
Toshiba Utilities Fn-esse Assigning a key to a program or document There are two ways to assign a key to open a program or document: ❖ Drag-and-drop ❖ Use the keyboard or pointing device The method most often used is drag-and-drop. Using drag-and-drop To assign a key to a program or document: 1 Start both Fn-esse and Windows® Explorer (or the program supporting drag-and-drop). 2 Resize the Explorer window so that you can see both the Fn-esse keyboard and Explorer at the same time.
Toshiba Utilities Fn-esse 137 Using the keyboard or pointing device To assign a key to open a program or document: 1 Start Fn-esse. 2 Perform one of the following: ❖ Using the keyboard, press and hold the Fn key, then press the desired assignment key. ❖ Using the pointing device, move the cursor over the desired key and press the secondary button. The Assignment Type dialog box appears. HINT: If you are making a direct key assignment, complete step 3.
Toshiba Utilities Hotkey utility do this, refer to your operating system documentation. ❖ Click OK to associate the folder with the key you just selected. ❖ To open a popup list showing the items in that folder, press Fn plus the appropriate key from within any ® Windows program. Viewing existing key assignments To view the existing key assignments, choose Assignments from the Fn-esse keyboard. Fn-esse displays the Function Key Assignments dialog box.
Toshiba Utilities Expansion device properties 139 Sample Toshiba Hotkey utility window 2 Put a check mark next to the desired option. 3 Click OK. Expansion device properties To adjust the settings for the optional Slim Port Replicator, use the TOSHIBA Mobile Extension Service Configuration utility.
Toshiba Utilities TOSHIBA Console The TOSHIBA Mobile Extension Service Configuration window appears. Sample TOSHIBA Mobile Extension Service Configuration window TOSHIBA Console The TOSHIBA Console provides quick access to computer functions and allows you to customize a range of computer settings. You can normally access this utility in two ways: ❖ Press the TOSHIBA Console button located above the F12 key on your keyboard. ❖ Use the Start menu, as follows.
Toshiba Utilities TOSHIBA Console 141 Sample TOSHIBA Console window The TOSHIBA Console offers three categories of features: ❖ Customize Your Computer ❖ Network ❖ Security Customize Your Computer The features available in this category are: ❖ Power Management ❖ TOSHIBA Button Controls ❖ Mouse ❖ Hotkey assignment (for detailed information, see “Fn-esse” on page 134) ❖ Toshiba Hardware Network The feature in this category is the IR Utility. 5.375 x 8.375 ver 2.3.
Toshiba Utilities TOSHIBA Console Security The features available in this category are: ❖ Supervisor password ❖ User password TOSHIBA Button Controls The TOHSIBA Button Controls allow you to enable or disable the TOSHIBA Console and Internet buttons and the programs associated with them. Those buttons are located just above the function keys at the top of the keyboard. To access these controls: 1 In the TOSHIBA Console window, click TOSHIBA Button Controls.
Toshiba Utilities TOSHIBA Console 143 Sample TOSHIBA Controls Properties window 2 Click the Buttons tab 3 Check the boxes for the TOSHIBA Console button and/ or the Internet button. 4 Under Select a Program, make the desired selections. 5 Click Apply, then click OK. Power Management The Power Management feature enables you to control your computer’s power usage, regardless of the source, and use the many preset power modes, or create one yourself.
Toshiba Utilities TOSHIBA Console Sample TOSHIBA Power Saver Properties window The Power Save Modes tab shows the power usage modes for both AC power (“Plugged in”) and battery power (Running on batteries”). You can either use one of the preset modes or create and use your own customized mode. The preset modes cannot be deleted. By changing the options that appear in the Toshiba Power Saver Properties window and clicking OK, you can reconfigure that function.
Toshiba Utilities TOSHIBA Console 145 The windows and settings for creating and customizing AC power modes are described below. Running on batteries section This section lists the preset modes along with the estimated battery life for each mode. The preset modes are: ❖ Long Life ❖ Normal ❖ High Power ❖ Presentation ❖ Super Long Life Although you can change the properties for any of these modes, this is not recommended.
Toshiba Utilities TOSHIBA Console The Name field displays the name assigned to the mode in the Power Saver Properties window. You can change the name here if you wish. Toshiba Hardware Setup Toshiba Hardware Setup is the Toshiba configuration management tool. To access it: In the TOSHIBA Console, double-click the Toshiba Hardware icon.
Toshiba Utilities TOSHIBA Console ❖ 147 Boot Priority — Allows you to change the sequence in which your computer searches the drives for the operating system. You can also manually choose the Boot Priority by pressing the power button, then quickly pressing the right or left arrow keys. Select the boot device by pressing the right or left arrow keys, then pressing the Enter key. NOTE: Since the system is a quick-booting system, you must press the arrow keys immediately after pressing the power button.
Chapter 8 If Something Goes Wrong Some problems you may encounter when using your computer are relatively easy to identify and solve. Others may require help from your network administrator or the manufacturer of a software program. This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba’s support services at the end of this chapter.
If Something Goes Wrong Problems that are easy to fix 149 To close a program that has stopped responding: 1 Press Ctrl, Alt, and Del simultaneously (once). 2 Click Windows Task Manager. The Windows Task Manager window appears. 3 Click the Applications tab. If a program has stopped responding, the words “not responding” appear beside its name in the list. 4 Select the program you want to close, then click End Task. Closing the failed program should allow you to continue working.
If Something Goes Wrong Problems when you turn on the computer Your program performs an illegal operation. If you receive the message, “Your program has performed an illegal operation,” you should record the details of the message and consult the software manufacturer. To record the details: 1 Click the Details button and select the text the operating system displays. The Details button displays information that the software manufacturer needs to help you solve your problem.
If Something Goes Wrong Problems when you turn on the computer 151 The computer starts but, when you press a key, nothing happens. You are probably in Stand By mode and have a software or resource conflict. When this happens, turning the power on returns you to the problem instead of restarting the system. To clear the condition, press Ctrl, Alt, and Del simultaneously. Clearing the condition may get the computer running, but it won’t solve a resource conflict.
If Something Goes Wrong The Windows® operating system is not working The Windows ® operating system is not working Once you are familiar with the desktop and used to the way the operating system responds to your work routine, you can easily detect if the operating system is not working correctly. For example: ❖ The operating system fails to start after the Starting Windows XP message appears. ❖ The operating system takes a long time to start.
If Something Goes Wrong The Windows® operating system is not working 153 ❖ Safe Mode (with Networking) ❖ Safe Mode (with Command Prompt) ❖ Enable Boot Logging ❖ Enable VGA Mode ❖ Last known good configuration (your most recent settings that worked) ❖ Directory Services Restore Mode (Windows® domain controllers only) ❖ Debugging Mode ❖ Start Windows® normally ❖ Reboot ❖ Return to OS Choices (menu) See your Windows® documentation for further explanation.
If Something Goes Wrong Resolving a hardware conflict other mistake makes it impossible for your browser to locate the site. My browser can’t find a site I bookmarked. The World Wide Web is constantly changing. A site you bookmarked yesterday may not be available today or its server may be down for temporary repair. Try again later.
If Something Goes Wrong Resolving a hardware conflict 155 3 Click the Fixing a hardware problem. 4 Choose from specific topics and follow the steps. If there is still a problem, the operating system should display a message that explains what the conflict is. A plan of action The smooth operation of the system depends on the interaction of all devices, programs, and features. If the system or one of its attached devices isn’t working, resolving the problem can be time-consuming and frustrating.
If Something Goes Wrong Resolving a hardware conflict Direct Memory Access Similarly, the data required by the device is stored in a specific place or address in memory called the Direct Memory Access (DMA). The DMA provides a dedicated channel for adapter cards to bypass the microprocessor and access memory directly. If two or more devices use the same DMA, the data required by one device overwrites the data required by the other, causing a hardware conflict.
If Something Goes Wrong Resolving a hardware conflict ❖ 157 Reconfigure the device so that its requirements do not conflict. Refer to the device’s documentation for instructions about changing settings on the device. Fixing a problem with Device Manager Device Manager provides a way to check and change the configuration of a device. CAUTION: Changing the default settings using Device Manager can cause other conflicts that make one or more devices unusable.
If Something Goes Wrong Resolving a hardware conflict To check a device’s properties: 1 Click Start, Control Panel, Administrative Tools. 2 Click the Computer Management icon. 3 Click the Device Manager button. 4 To view the device(s) installed, double-click the device type. 5 To view the properties, double-click the device. The operating system displays the Device Properties dialog box, which provides an array of tabs.
If Something Goes Wrong Resolving a hardware conflict 159 3 Remove the memory module, following the instructions in “Removing a memory module” on page 44. 4 Reinstall the memory module, following the instructions in “Installing additional memory (optional)” on page 40, and making sure the module is seated properly. 5 Check for the error again. 6 If the error recurs, remove the memory module entirely and check for the error again.
If Something Goes Wrong Resolving a hardware conflict The main battery may not be inserted correctly in the computer. Turn off the computer, remove the battery, clean the contacts with a soft dry cloth (if necessary) and replace the battery. See “Removing the battery from the computer” on page 88 and “Inserting a charged battery” on page 89 for detailed instructions. The battery may be too hot or too cold to charge properly.
If Something Goes Wrong Resolving a hardware conflict 161 Keyboard problems If, when you type, strange things happen or nothing happens, the problem may be related to the keyboard itself. The keyboard produces unexpected characters. A keypad overlay may be on. If the numeric keypad or cursor control light is on, press Fn and F10 simultaneously to turn off the cursor control light or press Fn and F11 simultaneously to turn off the numeric keypad light.
If Something Goes Wrong Resolving a hardware conflict problem, press Fn and F5 simultaneously again to return the display priority to its previous setting. If you are using an external monitor: ❖ Check that the monitor is turned on. ❖ Check that the monitor’s power cable is firmly plugged into a working power outlet. ❖ Check that the cable connecting the external monitor to the computer is firmly attached. ❖ Try adjusting the contrast and brightness controls on the external monitor.
If Something Goes Wrong Resolving a hardware conflict 163 A message tells you that there is a problem with your display settings and that the adapter type is incorrect or the current settings do not work with your hardware. Reduce the size of the color palette to one that is supported by the computer’s internal display. To change the display properties: 1 Point at the desktop and click with the secondary button. The Display Properties window appears. 2 Click Properties, then click the Settings tab.
If Something Goes Wrong Resolving a hardware conflict To run Error-checking: 1 Click Start, then click My Computer. 2 Right-click the drive you want to check. The drive’s Properties box appears. 3 Click the Tools tab. 4 Click the Check now button. The Check Disk All Apps box appears. 5 6 You can choose one or both options: ❖ Automatically fix file system errors ❖ Scan for and attempt recovery of bad sectors Click Start. Error-checking tests and repairs the disk.
If Something Goes Wrong Resolving a hardware conflict 165 A diskette will not go into the optional external diskette drive. You may already have a diskette in the drive. Make sure the drive is empty. You may be inserting the diskette incorrectly. Hold the diskette with the hub side facing down, and insert it so that the metal head window cover goes into the drive first. The metal cover or a loose label may be obstructing the path into the drive. Carefully inspect the diskette.
If Something Goes Wrong Resolving a hardware conflict Changing the settings for the Record Monitor feature in the Recording Control Utility (default Off), or the Mute feature in the Mixer Utility (default Enabled), may cause feedback. Revert to the default settings. PC Card problems PC Cards (PCMCIA-compatible) include many types of devices, such as a removable hard disk, additional memory, or a pager. Most PC Card problems occur during installation and setup of new cards.
If Something Goes Wrong Resolving a hardware conflict 167 the manufacturer of the PC Card for information about using the card under the operating system. PC Card checklist ❖ Make sure the card is inserted properly into the slot. See “Connecting a mouse or a printer” on page 99 for how to insert PC Cards. ❖ Make sure all cables are securely connected. ❖ Occasionally a defective PC Card slips through quality control. If another PCMCIA-equipped computer is available, try the card in that machine.
If Something Goes Wrong Resolving a hardware conflict The computer stops working (hangs) when you insert a PC Card. The problem may be caused by an I/O (input/output) conflict between the PCMCIA socket and another device in the system. Use Device Manager to make sure each device has its own I/O base address. See “Fixing a problem with Device Manager” on page 157 for more information. Since all PC Cards share the same socket, each card is not required to have its own address.
If Something Goes Wrong Resolving a hardware conflict 169 Printer problems This section lists some of the most common printer problems: The printer will not print. Check that the printer is connected to a working power outlet, turned on and ready (on line). Check that the printer has plenty of paper. Some printers will not start printing when there are just two or three sheets of paper left in the tray. Make sure the printer cable is firmly attached to the computer and the printer.
If Something Goes Wrong Develop good computing habits Modem problems This section lists common modem problems: The modem will not receive or transmit properly. Make sure the cable from the modem to the telephone line is firmly connected to the computer’s modem port and the telephone line jack. Check the port settings to make sure the hardware and software are referring to the same COM port. See “Determining the COM port” on page 112.
If Something Goes Wrong Develop good computing habits 171 software programs build in an automatic backup, but you should not rely solely on this feature. Save your work! See “Computing tips” on page 58 for instructions. On a regular basis, back up the information stored on your hard disk. Here are some ways you can do this: ❖ Copy files to diskette. ❖ Connect a tape drive to the system and use specialized software to copy everything on the hard disk to a tape.
If Something Goes Wrong If you need further assistance If you need further assistance If you have followed the recommendations in this chapter and are still having problems, you may need additional technical assistance. This section contains the steps to take to ask for help. Before you call Since some problems may be related to the operating system or the program you are using, it is important to investigate other sources of assistance first.
If Something Goes Wrong If you need further assistance 173 Toshiba voice contact Before calling Toshiba, make sure you have: ❖ Your computer’s serial number. ❖ The computer and any optional devices related to the problem. ❖ Backup copies of your Windows® operating system and all other preloaded software on diskettes or CD-ROM. ❖ Name and version of the program involved in the problem along with its installation diskettes or CD-ROM.
If Something Goes Wrong Other Toshiba Internet Web sites Other Toshiba Internet Web sites toshiba.com Worldwide Toshiba corporate site computers.toshiba.com Marketing and product information in the USA toshiba.ca Canada toshiba-Europe.com Europe toshiba.co.jp/index.htm Japan csd.toshiba.com/cgi-bin/tais/ support/supp_home_latin.jsp Mexico and all of Latin America Toshiba’s worldwide offices Australia Toshiba (Australia) Pty.
If Something Goes Wrong Toshiba’s worldwide offices 175 Czech Republic CHG Toshiba, s.r.o. Hnevkovskeho 65 61700 Brno Denmark Scribona Danmark A/S Naverland 27 DK2600 Glostrup Denmark Finland Scribona TPC OY Sinimäentie 14 P.O. Box 83 02630 ESPOO Finland France Toshiba Systèmes (France) S.A. 7, Rue Ampère 92804 Puteaux Cédex France Germany Toshiba Europe GmbH Leibnizstraße 2 D-93055 Regensburg Germany Greece Ideal Electronics S.A.
If Something Goes Wrong Toshiba’s worldwide offices Luxembourg Toshiba Information Systems Benelux B.V. Rivium Boulevard 41 2909 LK, Capelle a/d IJssel The Netherlands Mexico and all of Latin America Toshiba de México S.A. Sierra Candela No.111, 6to. Piso Col. Lomas de Chapultepec. CP 11000 Mexico, DF. 800-457-7777 (outside of the US) 949-859-4276 (within the US - this call may incur long distance charges) Morocco C.B.I.
If Something Goes Wrong Toshiba’s worldwide offices 177 Singapore Toshiba Singapore Pte. Ltd. 438B Alexandra Rd. # 06-01 Alexandra Technopark Singapore 119968 Slovakia HTC a.s. Dobrovicova 8 81109 Bratislava Slovakia Slovenia Inea d.o.o. Ljubljanska 80 61230 Domzale Slovenia Spain Toshiba Information Systems (España) S.A.
Appendix A Hot Keys Hot keys are keys that, when pressed in combination with the Fn key, turn system functions on and off. Hot keys have a legend on the key indicating the option or feature the key controls. Volume Control Fn + Fn + This hot key decreases the volume coming from your computer. This hot key increases the volume coming from your computer. 178 5.375 x 8.375 ver 2.3.
Hot Keys Volume Mute 179 Volume Mute Fn + This hot key enables/disables volume mute on your computer. When volume mute is enabled, no sound will come from the speakers or headphones. Password security Fn + This hot key blanks the display. Without a password The Fn + F1 key combination turns off the display. Using the mouse or any key will make the display reappear. With a password The Fn + F1 key combination turns off the display and activates the security feature.
5 Hot Keys Power usage mode Click OK. Power usage mode Fn + This hot key displays the power usage pop-up window and cycles through the battery save modes. Sample power usage modes The properties of each mode are set in the Toshiba Power Management utility. For more information, see “Power Management” on page 143. 5.375 x 8.375 ver 2.3.
Hot Keys Standby mode 181 Standby mode Fn + This hot key puts the computer into Standby mode. ❖ A message box is displayed by default to confirm that the computer is going into Standby mode. You can choose not to display this message box. Sample Standby confirmation box ❖ For more information about Standby mode, please see “Using Standby” on page 129. 5.375 x 8.375 ver 2.3.
Hot Keys Hibernation mode Hibernation mode Fn + This hot key puts the computer into Hibernation mode. ❖ If Hibernation mode is enabled (the default) a message box is displayed by default to confirm the computer is going into Hibernation mode. You can choose not to display this message box. Sample Hibernation confirmation box ❖ If Hibernation mode is disabled, this hot key will not respond. For more information on Hibernation mode, see “Using Hibernation” on page 125. 5.375 x 8.375 ver 2.3.
Hot Keys Display modes 183 Display modes Fn + This hot key cycles through the power-on display options. The display modes are: ❖ Built-in display panel only ❖ Built-in display panel and external monitor simultaneously ❖ External monitor only Sample display options window In order to use a simultaneous mode, you must set the resolution of the internal display panel to match the resolution of the external display device. 5.375 x 8.375 ver 2.3.
Hot Keys Display brightness Display brightness Fn + This hot key decreases the screen brightness. Fn + This hot key increases the screen brightness. Keyboard hot keys Fn + This hot key turns the cursor control overlay on and off. Fn + This hot key turns the numeric overlay on and off. Fn + This hot key turns the scroll lock feature on and off. 5.375 x 8.375 ver 2.3.
Appendix B Power Cable Connectors Your computer features a universal power supply you can use worldwide. This appendix shows the shapes of the typical AC power cable connectors for various parts of the world. USA and Canada United Kingdom UL approved CSA approved BS approved Australia Europe AS approved VDA approved NEMKO approved 185 5.375 x 8.375 ver 2.3.
Glossary TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this user’s guide.
Glossary DMA direct memory access DIMM dual inline memory module DOS disk operating system DPI dots per inch DSTN dual supertwist nematic DVD digital versatile (or video) disc 187 DVD-ROM digital versatile (or video) disc read-only memory ECP enhanced capabilities port EPROM erasable programmable read-only memory FAT file allocation table FCC Federal Communications Commission FIR fast infrared GB gigabyte HDD hard disk drive HTML Hypertext Markup Language IEEE Institute of Ele
Glossary RAM random access memory RFI radio frequency interference ROM read-only memory RTC real-time clock SCSI small computer system interface SDRAM synchronous dynamic random access memory SRAM static random access memory SVGA super video graphics adapter TFT thin film transistor USB universal serial bus URL uniform resource locator WAN wide area network www World Wide Web Terms The following terms may appear in this user’s guide.
Glossary 189 alternating current (AC) — The type of power usually supplied to residential and commercial wall outlets. AC reverses its direction at regular intervals. Compare direct current (DC). application — A computer program that you use to perform tasks of a specific type. Applications include word processors, spreadsheets, and database management systems. See also program. B backup — A copy of a file, usually on a removable disk, kept in case the original file is lost or damaged.
Glossary bus — An electrical circuit that connects the central processing unit (CPU) with other parts of the computer, such as the video adapter, disk drives, and ports. It is the pathway through which data flows from one device to another. See also bus speed, frontside bus. bus speed — The speed at which the central processing unit (CPU) communicates with the other parts of the computer. byte — A sequence of eight bits. A byte is the smallest addressable unit of data.
Glossary 191 color palette — A set of specified colors that establishes the colors that can be displayed on the screen at a particular time. compatibility — The extent to which computers, programs, or devices can work together harmoniously, using the same commands, formats, or language as each other. configuration — (1) The collection of components that make up a single computer system. (2) How parts of the system are set up (that is, configured).
Glossary direct memory access (DMA) — A dedicated channel, bypassing the CPU, that enables direct data transfer between memory and a device. directory — See folder. disable — To turn a computer option off. See also enable. disc — A round, flat piece of metal, designed to be read from and written to by optical (laser) technology, and used in the production of optical discs, such as CDs and DVDs. Compare disk.
Glossary 193 drag — To hold down a TouchPad control button or mouse button while moving the cursor to drag a selected object. In the Windows® operating system, this refers to the left TouchPad control button or mouse button, unless otherwise stated. driver — See device driver. DVD — An individual digital versatile (or video) disc. See also DVD-ROM. DVD-ROM (digital versatile [or video] disc read-only memory) — A very high-capacity storage medium that uses laser optics for reading data.
Glossary file extension — The three characters following the period (pronounced “dot”) at the end of a file name. The extension indicates the type of file. Examples are .exe for program files and .hlp for help files. See also file name. folder — Also called directory. A container for organizing files saved to a disk. A folder is symbolized on screen by a graphical image (icon) of a file folder. A folder can contain files and other folders.
Glossary 195 Hibernation — A feature of many Toshiba notebook computers that saves to the hard disk the current state of your work, including all open files and programs, when you turn the computer off. When you turn on the computer again, your work is returned to the same state it was when the computer was turned off. See also Standby, Suspend. high-density diskette — A 3.5-inch diskette that holds 1.44 MB of data. See also diskette.
Glossary L2 (level two) cache — Memory cache installed on the motherboard to help improve processing speed. It is slower than L1 cache and faster than main memory. See also cache, CPU cache, L1 cache. LAN (local area network) — A group of computers or other devices dispersed over a relatively limited area and connected by a communications link that enables any device to interact with any other on the network.
Glossary 197 MIDI (Musical Instrument Digital Interface) — A standard for connecting musical instruments, synthesizers, and computers. The MIDI standard provides a way of translating music into a form computers can use, and vice versa. modem — Short for “modulator/demodulator.” A device that converts information from digital to analog and back to digital, enabling information to pass back and forth between digital computers and analog telephone lines. motherboard — The main circuit board in the computer.
P Glossary palette — See color palette. parallel — Processes that occur simultaneously. In communications, it means the transmission of more than one bit of information at a time. On some computers, a parallel port provides a parallel communications interface between the computer and an appropriate device. Compare serial. password — A unique string of characters which you enter to verify your identity to the computer or the network.
Glossary R 199 RAM (random access memory) — Volatile memory that can be written to as well as read. By volatile, we mean that information in RAM is lost when you turn off your computer. This type of memory is used for your computer’s main memory. See also memory. Compare ROM. random access memory — See RAM. read-only memory — See ROM. reboot — See boot, restart. removable disk — A disk that can be removed from a disk drive. A diskette is one example of a removable disk.
Glossary serial — Processes that occur one at a time. In communications, it means the transmission of one bit at a time sequentially over a single channel. Most computers have a serial port, which provides a serial interface between the computer and a single device, and/or a USB port which provides a high-speed connection to multiple devices. See Universal Serial Bus (USB). Compare parallel. shortcut — See keyboard shortcut. software — See program. Compare hardware.
Glossary 201 utility — A computer program designed to perform a narrowly focused operation or solve a specific problem. Utilities are often related to computer system management. W V Web — See World Wide Web. Wi-Fi — A term trademarked by the Wireless Capability Ethernet Alliance which stands for Wireless Fidelity. Wi-Fi is another term for the IEEE 2.11b communication protocol that permits an Ethernet connection using wireless communication components.
Index A AC adapter 33 AC power connecting adapter 47 power light 50 status 31 accessories carrying case 91 Direct Cable Connection software 115 PORT-Noteworthy computer lock cable 56 adding memory 40 audio .
Index primary control 30, 51 secondary control 30, 51 TOSHIBA Console 30 cursor control mode light 31 customizing taskbar 105 C D caps lock light 31 channels DMA 156 IRQ 155 checking device properties 157 cleaning the computer 56 click 51 COM port 112 command Turn Off 120 communications network connection 71, 114 setting up 70 system resources 155 computer lock 56 non-system disk or disk error message 151 not accessing disk drives 151 setting up 40, 41 transferring information 116 warning resume f
Index simultaneous viewing 98 display panel closing 55 opening 49 panel latch 25 TFT LCD 29 turn off automatically 86 displaying folder information 110 disposing of battery 90 DMA (Direct Memory Access) 156 double-click 51 downloading 74 E email 74 environment computer-friendly 35 ergonomics 36, 37, 38 error messages device driver conflict 154 general hardware problem 154 non-system disk or disk error 151, 165 problem with display settings/ current settings not working with hardware 163 program has perfor
Index Hibernation mode 120 methods 129, 130 hot key display brightness 184 display modes 183 Hibernation mode 182 keyboard overlays 184 password security 179 power usage mode 180 Standby mode 181 volume control 178 volume mute 179 hot keys 179 power usage modes 85 hot swapping 102 precautions 102 Hotkey utility 138 Hypertext Transfer Protocol (HTTP) 72 I icons safety 21 infrared port 27 transferring files 114 inserting main battery 89 installing memory module 40 Internet 72 bookmarked site not found
Index 206 M O main battery light 32, 48 maximizing life 77 module 28 release latch 28 removing 88 memory installing additional 40 problem solving 158 removing expansion slot cover 43 memory cards Secure Digital 25, 103 microphone using 118 microphone jack 27 Microsoft Support Online Web site 154 modem connecting 45 determining COM port 112 port 26 problem solving 170 resetting port to default settings 112 upgrading 112 modes Hibernation 120 Standby 121 monitor not working 162 moving the computer 56 on/
Index connecting cable to AC Adapter 47 energy-saving features 76 light 48 on/off button 30 preset usage modes 83 problem solving 159 turning on the power 49 power cable connectors 185 Power Management 143 running on batteries 145 power off alternate methods 55 guidelines 54 power source connecting 47 power usage modes changing 83 customizing 145 preset 83 powering down the computer 119, 130 options 119 primary control button 30, 51 printer connecting 45 problem solving 169 setting up 52 printing a fi
Index Startup options 152 system resources 155 trouble prevention 170 URL address not found 154 warning resume failure 151 Windows won’t start 151 Windows XP not working 152 programs not running correctly 164 starting 64 synchronization 116 Web browsers 72 R real-time clock battery recharging 79 recording adjusting quality 119 recording sounds 117 Recovery CDs 22 transferring application files 115 registering computer 52 remaining battery power 81 removing main battery 88 Restart command 120 restoring wor
Index displaying in a window 110 Toshiba Accessories Information 22 Internet Web sites 174 registering computer 52 worldwide offices 174 TOSHIBA Button Controls 142 TOSHIBA Console 140 TOSHIBA Console button 30 Toshiba Hardware Setup 146 TOSHIBA Mobile Extension 139 Toshiba online services Toshiba Forum 172 TouchPad 30 using 50, 51 traveling tips 91 Turn Off using 122 Turn Off command 120, 122 Turn Off methods 122 turning computer on/off 30, 49 turning off the computer 54 U Uniform Resource Locator (
