User’s Manual PORTÉGÉ R400
ii User’s Manual
Copyright © 2007 by TOSHIBA Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of TOSHIBA. No patent liability is assumed, with respect to the use of the information contained herein.
EU Declaration of Conformity This product is carrying the CE-Mark in accordance with the related European Directives. The party responsible for CE-Marking is TOSHIBA Europe GmbH, Hammfelddamm 8, 41460 Neuss, Germany. The complete and official EU Declaration of Conformity can be found on TOSHIBA’s web site http://epps.toshiba-teg.com on the Internet. Following information is only for EU-member states: The use of the symbol indicates that this product may not be treated as household waste.
Table of Contents Preface General Precautions Chapter 1 Getting Started Equipment checklist. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 System Recovery Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13 Restoring the pre-installed software . . . . . . . . . . . . . . . . . . . . . . . .
LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-25 Computer Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-27 Using the Hard Disk Drive (HDD) Protection . . . . . . . . . . . . . . . . . . .4-29 Heat dispersal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-31 Chapter 5 The Keyboard Typewriter keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Appendix D Bluetooth wireless technology Interoperability Bluetooth wireless technology and your Health . . . . . . . . . . . . . . . . D-3 Regulatory statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-3 Using Bluetooth® Card from TOSHIBA equipment in Japan . . . . . .
viii User’s Manual
Preface Congratulations on your purchase of the PORTÉGÉ R400 series computer. This powerful notebook computer provides excellent expansion capability, includes multimedia functionality, and is designed to provide years of reliable, high-performance computing. This manual tells how to set up and begin using your PORTÉGÉ R400 computer. It also provides detailed information on configuring your computer, basic operations and care, using optional devices and troubleshooting.
Preface Keys The keyboard keys are used in the text to describe many computer operations. A distinctive typeface identifies the key top symbols as they appear on the keyboard. For example, Enter identifies the Enter key. Key operation Some operations require you to simultaneously use two or more keys. We identify such operations by the key top symbols separated by a plus sign (+). For example, Ctrl + C means you must hold down Ctrl and at the same time press C.
General Precautions TOSHIBA computers are designed to optimize safety, minimize strain and withstand the rigors of portability. However, certain precautions should be observed to further reduce the risk of personal injury or damage to the computer. Be certain to read the general precautions below and to note the cautions included in the text of the manual.
General Precautions Heat injury ■ Avoid prolonged physical contact with the computer. If the computer is used for long periods, its surface can become very warm. While the temperature will not feel hot to the touch, if you maintain physical contact with the computer for a long time, for example if you rest the computer on your lap or if you keep your hands on the palm rest, your skin might suffer a low-heat injury.
Chapter 1 Getting Started This chapter provides an equipment checklist, and basic information to start using your computer. Some of the features described in this manual may not function properly if you use an operating system that was not pre-installed by TOSHIBA. Equipment checklist Carefully unpack your computer, taking care to save the box and packaging materials for future use.
Getting Started Software The following Windows® operating system and utilities are pre-installed.
Getting Started ■ Use a virus-check program and make sure it is updated regularly. ■ Never format storage media without checking its content - formatting destroys all stored data. ■ It is a good idea to periodically back up the internal hard disk drive or other main storage device to external media. General storage media is not durable or stable over long periods of time and under certain conditions may result in data loss.
Getting Started ■ Do not drop the computer or apply excessive impact to it. Do not leave the computer in a car or similar environment where it is exposed to direct sunlight. ■ Do not put the computer in a bag when it is in Tablet mode. ■ The display panel works as a touch sensitive digitizer screen. However, the outer edges of the screen may be less sensitive. Please keep the Tablet PC Pen inside the display area when you use it near the edges of the display panel.
Getting Started Connecting the AC adaptor Attach the AC adaptor when you need to charge the battery or you want to operate from AC power. It is also the fastest way to get started, because the battery pack will need to be charged before you can operate from battery power. The AC adaptor can be connected to any power source supplying from 100 to 240 volts and 50 or 60 hertz. For details on using the AC adaptor to charge the battery pack, refer to Chapter 6, Power and Power-Up Modes.
Getting Started 1. Connect the power cord to the AC adaptor. Figure 1-2 Connecting the power cord to the AC adaptor (2-pin plug) Figure 1-3 Connecting the power cord to the AC adaptor (3-pin plug) Either a 2-pin or 3-pin adaptor/cord will be included with the computer depending on the model. 2. Connect the AC adaptor’s DC output plug to the DC IN 15V jack on the back of the computer. DC IN 15V jack Figure 1-4 Connecting the adaptor to the computer 3.
Getting Started Opening the display The display panel can be opened to a wide range of angles for optimal viewing. 1. While holding down the palm rest with one hand so that the main body of the computer is not raised, slowly lift the display panel - this will allow the angle of the display panel to be adjusted to provide optimum clarity. Display panel Figure 1-5 Opening the display panel Use reasonable care when opening and closing the display panel.
Getting Started Turning on the power This section describes how to turn on the power - the Power indicator will then indicate the status. Please refer to the Monitoring of power condition section in Chapter 6, Power and Power-Up Modes for more information. ■ After you turn on the power for the first time, do not turn it off until you have set up the operating system. Please refer to the section Starting up for the first time for more information.
Getting Started Turning off the power The power can be turned off in one of three modes, either Shut Down (Boot) Mode, Hibernation Mode or Sleep Mode. Shut Down mode (Boot Mode) When you turn off the power in Shut Down Mode no data will be saved and the computer will boot to the operating system’s main screen the next time it is turned on. 1. If you have entered data, either save it to the hard disk drive or to other storage media. 2.
Getting Started ■ When the AC adaptor is connected, the computer will go into Sleep Mode according to the settings in the Power Options (to access it, Start -> Control Panel -> System and Maintenance -> Power Options). ■ To restore the operation of the computer from Sleep Mode, press the power button. ■ If the computer enters Sleep Mode while a network application is active, the application might not be restored when the computer is next turned on and the system returns from Sleep Mode.
Getting Started ■ Close the display panel. Please note that this feature must be enabled within the Power Options (to access it, click Start -> Control Panel -> System and Maintenance -> Power Options). ■ Press the power button. Please note that this feature must be enabled within the Power Options (to access it, click Start -> Control Panel -> System and Maintenance -> Power Options). When you turn the power back on, you can continue where you left when you shut down the computer.
Getting Started Starting Hibernation Mode You can also enable Hibernation Mode by pressing Fn + F4 - please refer to Chapter 5, The Keyboard, for further details. To enter Hibernation Mode, follow the steps below. 1. Click Start. 2. Click the arrow button ( ( ) in the power management buttons ) and select Hibernate from the menu. Automatic Hibernation Mode The computer can be configured to enter Hibernation Mode automatically when you press the power button or close the lid.
Getting Started Restarting the computer Certain conditions require that you reset the computer, for example if: ■ You change certain computer settings. ■ An error occurs and the computer does not respond to your keyboard commands. If you need to restart the computer, there are three ways this can be achieved: ■ Click Start then click the arrow button ( buttons ( ) in the power management ) and select Restart from the menu.
Getting Started Restoring the pre-installed software An external optical disc drive that is sold separately and compatible to the computer is required to create the Recovery Discs. It can be purchased from TOSHIBA dealers. ■ This machine supports the following optical disc drives for restoring the pre-installed software: External DVD Super Multi Drive PA3454U External CD-RW/DVD-ROM Drive PA3438U If pre-installed files are damaged, use the Product Recovery DVD-ROM to restore them.
Chapter 2 The Grand Tour This chapter identifies the various components of the computer - it is recommended that you become familiar with each before you operate the computer. Legal Footnote (Non-applicable Icons) For more information regarding Non-applicable Icons, please refer to Appendix G, Legal Footnotes. Front with the display closed The following figure shows the computer’s front with its display panel in the closed position.
The Grand Tour System indicators These LED indicators allow you to monitor the status of various computer functions and are described in more detail within the System indicators section. Microphone A built-in microphone allows you to record sound into your applications - please refer to the Sound System section in Chapter 4, Operating Basics for more information. TOSHIBA Edge Display Displays the time, remaining battery power, new mail notifications and calendar notifications.
The Grand Tour Left side The following figure shows the computer’s left side. Security lock slot External monitor port Figure 2-2 The left side of the computer Security lock slot A security cable can be attached to this slot and then connected to a desk or other large object in order to deter theft of the computer. External monitor port This port allows you to connect an external monitor to the computer. Right side The following figure shows the computer’s right side.
The Grand Tour Volume control switch Use this dial to adjust the volume of the internal monaural speaker and optional external stereo headphones (if connected). Move the Volume control switch to the right to increase the volume and to the left to decrease the volume. Press the Volume control switch to Mute the sound. Press the Volume control switch again to turn Mute off. The mute icon will be displayed when the Volume control switch is pressed.
The Grand Tour LAN jack This jack lets you connect to a LAN. The adaptor has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T), Fast Ethernet LAN (100 megabits per second, 100BASE-TX) and Gigabit Ethernet LAN (1000 megabits per second, 1000BASE-T). Refer to Chapter 4, Operating Basics, for details. ■ Do not connect any cable other than a LAN cable to the LAN jack. It could cause damage or malfunction. ■ Do not connect the LAN cable to a power supply.
The Grand Tour Underside The following figure shows the underside of the computer. You should ensure that the display is closed before the computer is turned over to avoid causing any damage. Always make sure the display panel is closed in Laptop mode before turning the computer upside down. 2nd battery port Notches Memory module slot Notches Battery pack Battery release latch Figure 2-5 The underside of the computer 2nd battery port Use this port to connect an optional 2nd Battery Pack.
The Grand Tour Battery release latch Slide and hold this latch into its ’Unlock’ position in order to release the battery pack ready for removal. For more detailed information on removing the battery pack please refer to Chapter 6, Power and Power-Up Modes. Battery pack The battery pack provides power to the computer when the AC adaptor is not connected. For more detailed information on the use and operation of the battery pack please refer to Chapter 6, Power and Power-Up Modes.
The Grand Tour 2-8 Display screen Please be aware that, when the computer is operating on the AC adaptor, the image displayed on the internal screen will be somewhat brighter than when it operates on battery power. This difference in brightness levels is intended to save power when running on batteries. For more information on the computer’s display, please refer to the Display Controller and Video Mode section in Appendix B.
The Grand Tour Windows Mail button Pressing this button launches the Windows Mail application. Fingerprint Sensor This sensor enables you to enroll and recognize a fingerprint. For detailed information on Fingerprint Sensor, refer to Chapter 4, Using the Fingerprint Sensor. LCD Sensor switch This switch senses when the display panel is either closed or opened and activates the Panel Power Off/On feature as appropriate.
The Grand Tour 2-10 Power The Power indicator normally glows blue when the computer is turned on. However, if you turn the computer off into Sleep Mode, this indicator will flash orange - approximately one second on, two seconds off - both while the system is shutting down and while it remains turned off.
The Grand Tour Keyboard indicators The following figures show the positions of the Caps Lock indicator and the keypad overlay indicators which show the following conditions: ■ When the Caps Lock indicator glows, the keyboard will produce capitals when any letter is typed. ■ When the Arrow Mode indicator glows, the keypad overlay allows you to use cursor functions. ■ When the Numeric Mode indicator glows, the keypad overlay allows you to enter numbers.
The Grand Tour AC adaptor The AC adaptor can automatically adjust to any voltage ranging from 100 to 240 volts and to a frequency of either 50 or 60 hertz, enabling you to use this computer in almost all country/region. The adaptor converts AC power to DC power and reduces the voltage supplied to this computer. To recharge the battery, simply connect the AC adaptor to a power source and to the computer. Please refer to Chapter 6, Power and Power-Up Modes for further information.
Chapter 3 Features, Utilities and Options Features The computer extensively uses TOSHIBA’s advanced Large Scale Integration (LSI), Complementary Metal-Oxide Semiconductor (CMOS) technology to provide compact size, minimum weight, low power usage, and high reliability, and incorporates the following features and benefits: Processor CPU The computer is equipped with an Intel® processor.
Features, Utilities and Options Memory Slots 512, 1,024 or 2,048MB memory modules can be installed in the computer’s two memory slots for a maximum of 4,096MB system memory. Video RAM The Video RAM capacity will differ depending on the system memory capacity in the computer. ■ If system memory is 512MB, a maximum of 64MB will be used as Video RAM. ■ If system memory is 1024MB or more, a maximum of 256MB will be used as Video RAM.
Features, Utilities and Options Disks Hard disk drive The following hard disk drive is pre-installed in this computer. ■ 80.0 billion bytes (74.53 GB) Please note that part of the hard disk drive’s overall capacity is reserved as administration space. Legal Footnote (Hard Disk Drive (HDD) Capacity) For more information regarding Hard Disk Drive (HDD) Capacity, please refer to Appendix G, Legal Footnotes.
Features, Utilities and Options Communications LAN The computer has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T), Fast Ethernet LAN (100 megabits per second, 100BASE-TX) and Gigabit Ethernet LAN (1000 megabits per second, 1000BASE-T). Bluetooth Some computers in this series offer Bluetooth wireless communication functionality which eliminates the need for cables between electronic devices such as computers, printers and mobile phones.
Features, Utilities and Options Display automatic power off *1 This feature automatically cuts off power to the computer’s display panel when there is no keyboard input for a specified time, with power being restored the next time a key is pressed. This can be specified in the Power Options. HDD automatic power off *1 This feature automatically cuts off power to the hard disk drive when it is not accessed for a specified time, with power being restored when the hard disk drive is next accessed.
Features, Utilities and Options Low battery automatic Hibernation Mode *1 When battery power is exhausted to the point that computer operation cannot be continued, the system automatically enters Hibernation Mode and shuts itself down. This can be specified in the Power Options.
Features, Utilities and Options TOSHIBA Value Added Package This section describes the TOSHIBA Component features pre-installed on the computer. User’s Manual TOSHIBA Power Saver TOSHIBA Power Saver provides you with the features of more various power supply managements. TOSHIBA Button Support This utility controls the following computer button functions. The applications associated with each of the following button can be assigned by the user.
Features, Utilities and Options TOSHIBA Tablet PC Extension This section describes the pre-installed TOSHIBA Component features that come with the computer. To access these components, click Start -> All Programs -> TOSHIBA. 3-8 TOSHIBA Rotation Utility This utility controls the screen orientation setting for both Laptop mode and Tablet mode.
Features, Utilities and Options Utilities and Applications This section describes the pre-installed utilities that come with the computer and details how to start them. For further information on their operation, please refer to each utility’s online manual, help files or README.TXT file.
Features, Utilities and Options TOSHIBA ConfigFree TOSHIBA ConfigFree is a suite of utilities that improve the ease and control of communication devices and network connections, help in the identification of communication problems and allow the creation of profiles if you need to switch between different locations and communication networks. To access this utility, click Start -> All Programs -> TOSHIBA -> Networking -> ConfigFree.
Features, Utilities and Options TOSHIBA Tablet Access Code Logon Utility If a Windows password has been set, you can logon to the operating system by entering a handwriting signature into the dialog box using the Tablet PC Pen when prompted. Optional devices Optional devices can expand the computer’s capabilities and its versatility.
Features, Utilities and Options 4. Insert the PC Card into the PC Card slot on the side of the computer. 5. Press the PC Card gently to ensure a firm connection is made. PC Card slot PC Card Figure 3-1 Inserting the PC Card 6. After inserting the PC Card you should refer to its documentation and also check the configuration in Windows in order to ensure that it is correct. Removing a PC Card To remove a PC Card, follow the steps as detailed below: 1.
Features, Utilities and Options 6. Insert the Dummy card into the PC Card slot. When you do not use a PC card, please be sure to insert a Dummy card. PC Card PC Card eject button Figure 3-2 Removing the PC Card Media care Observe the following precautions when handling the PC Card. PC Card care ■ Do not twist or bend PC Cards. ■ Do not expose PC Cards to liquids or store in humid areas or lay media close to containers of liquid.
Features, Utilities and Options Additional memory module This computer is equipped with two memory slots; Slot A is beneath the keyboard and Slot B is in the underside of the computer. You can install additional memory into the computer in order to increase the amount of system memory that is available. This section describes how to install and remove optional memory modules.
Features, Utilities and Options Point to note about memory module error If you install a memory module that is not compatible with the computer, the Power indicator flashes (on for 0.5 seconds, off for 0.5 seconds) in the following ways; ■ If there is only an error in Slot A: repeatedly flashes orange twice, then blue. ■ If there is only an error in Slot B: repeatedly flashes orange, then blue twice. ■ If there is an error in Slot A and in Slot B: repeatedly flashes orange twice, then blue twice.
Features, Utilities and Options 7. Remove two screws securing the keyboard. Use a point size 0 Phillips screwdriver. 8. Lift up the back of the keyboard, rotate it toward you and lay in face down on the palm rest. ■ Never allow metal objects, such as screws, staples and paper clips, to enter the computer or keyboard. Foreign metal objects can create a short circuit, which can cause computer damage and fire, possibly resulting in serious injury. ■ When you move the keyboard forward, do not touch the keys.
Features, Utilities and Options 10. Align the notch of the memory module with that of the memory slot and gently insert the module into the slot at about a 45 degree angle before holding it down until the latches on either side snap into place. Slot A Figure 3-6 Installing the memory module ■ Never allow metal objects, such as screws, staples and paper clips, to enter the computer or keyboard.
Features, Utilities and Options 11. Seat the insulation sheet to cover the memory module. Be sure to check that insulation sheet is returned to the original position to cover the memory module. Insulation sheet Figure 3-7 Seating the insulation sheet 12. Insert the tabs on the front of the keyboard into the corresponding notches on the computer and place the keyboard down. Figure 3-8 Replace the keyboard 13. Replace the keyboard and secure it using the two screws.
Features, Utilities and Options 17. Turn the computer on and make sure the added memory is recognized to confirmed it, Start -> Control Panel -> System and Maintenance -> System icon. Removing a memory module (Slot A) To remove the memory module, follow the steps as detailed below: 1. Set the computer to Boot Mode and turn its power off - make sure the Power indicator is off (refer to the Turning off the power section in Chapter 1, Getting Started, if required). 2.
Features, Utilities and Options 7. Rotate the keyboard back into place and secure the keyboard brace as described in the previous section. 8. Install the battery pack. Refer to Replacing the battery pack section in Chapter 6, Power and Power-Up Modes, for details. 9. Turn your computer over. Installing a memory module (Slot B) To install a memory module, follow the steps as detailed below: 1.
Features, Utilities and Options 6. Align the notch of the memory module with that of the memory slot and gently insert the module into the slot at about a 45 degree angle before holding it down until the latches on either side snap into place. Slot B Figure 3-11 Seating the memory module ■ Never allow metal objects, such as screws, staples and paper clips, to enter the computer.
Features, Utilities and Options 7. Seat the memory module cover in place and secure it with one screw. Take care to ensure that the memory module cover is firmly closed. Memory module cover Screw Figure 3-12 Seating the memory module cover 8. Install the battery pack - refer to Replacing the battery pack section in Chapter 6, Power and Power-Up Modes, if required. 9. Turn your computer over. 10.
Features, Utilities and Options 7. Grasp the module by its edges and remove it from the computer. ■ If you use the computer for a long time, the memory modules and the circuits locating close to the memory modules will become hot. In this case, let them cool to room temperature before you replace them. Or you will get burnt if you touch any of them. ■ Do not touch the connectors on the memory module or on the computer. Debris on the connectors may cause memory access problems.
Features, Utilities and Options External monitor An external analog monitor can be connected to the external monitor port on the computer. To connect a monitor, follow the steps as detailed below: Connecting the monitor cable 1. Turn the computer’s power off. 2. Connect the monitor cable to the external monitor port. External monitor port Monitor cable Figure 3-14 Connecting the monitor cable to the external monitor port 3. Turn the external monitor’s power on. 4. Turn the computer’s power on.
Features, Utilities and Options USB FDD Kit The USB floppy diskette drive accommodates either a 1.44MB or 720KB floppy diskette and connects to one of the computer’s USB ports. USB connector Disk-In-Use Indicator Floppy diskette slot Eject button Figure 3-15 The USB floppy diskette drive Connecting the USB floppy diskette drive To connect the drive, plug the floppy diskette drive’s USB connector into a computer’s USB port. Make sure the connector is properly aligned with the socket.
Features, Utilities and Options If you connect the USB floppy diskette drive after the computer has already been turned on, it will take about ten seconds for it to be recognized by the computer. Do not attempt to disconnect and reconnect the drive before this period has elapsed. Disconnecting the USB floppy diskette drive When you have finished using the USB floppy diskette drive, you can follow the procedures below in order to disconnect it: 1.
Features, Utilities and Options Optional accessories You are able to add a number of options and accessories in order to make your computer even more powerful and convenient to use. For reference, the following list details some of the items that are available from your reseller or TOSHIBA dealer: User’s Manual DDR2-533 Memory Module A 512MB or 1,024MB memory module (DDR2-533) can easily be installed in the computer.
Features, Utilities and Options 3-28 Bluetooth USB Adaptor When connected to one of the computer’s USB ports, the Bluetooth USB adaptor allows wireless communications to be carried out with Bluetoothcompatible equipment. Tablet PC Pen Additional Tablet PC Pens can be purchased from your TOSHIBA dealer for use as spare items (spare pen tips and a tip draw-out tool are included).
Chapter 4 Operating Basics This chapter describes the basic operations of your computer and highlights the precautions that should be taken when using it. Using the Touch Pad To use the Touch Pad, simply touch and move your fingertip across it in the direction you want the on-screen pointer to go.
Operating Basics You can also tap the Touch Pad to perform functions similar to those of the left button on a standard mouse. Click: Tap once Double-click: Tap twice Drag and drop: Tap to select the item(s) you want to move, leave your finger on the Touch Pad after the second tap and then move the item(s) to their new destination. Using the Tablet PC Pen You can use the Tablet PC Pen to execute actions and enter data.
Operating Basics Observe the following precautions on the handling of the Tablet PC Pen. ■ Do not tap or press the Tablet PC Pen forcefully against the display as this could damage the Tablet PC Pen and the screen itself. ■ Avoid using or keeping the Tablet PC Pen in areas where the temperature can change rapidly or in places, such as a car, where the Tablet PC Pen is exposed to direct sunlight. Store the Tablet PC Pen without any pressure being applied to the buttons.
Operating Basics Removing the Tablet PC Pen Remove the Tablet PC Pen as described below. 1. Slide the Tablet PC Pen from the Tablet PC Pen slot, so that it protrudes slightly. 2. Pull the Tablet PC Pen to remove it from the Tablet PC Pen slot. Tablet PC Pen Tablet PC Pen slot Figure 4-3 Removing the Tablet PC Pen Inserting the Tablet PC Pen The Tablet PC Pen is included in the small case coming with the product. Remove the Tablet PC Pen from small case and install it to the computer as follows: 1.
Operating Basics Pen actions You can use the Tablet PC Pen to enter data, start programs, move objects and execute other actions. Single tap Lightly tap the tip of the Tablet PC Pen on an object and lift it immediately to execute an action. A single tap is similar to clicking the left touch pad control button. Double tap Lightly tap the tip of the Tablet PC Pen twice on an object and lift it immediately to execute an action. A double-tap is similar to double-clicking the left touch pad control button.
Operating Basics Do not continue to use a broken pen tip as this may result in scratching of the display panel. When the pen tip breaks replace it with one of the refills delivered with the Tablet PC Pen. When these refills have run out, you can purchase a new pen set from a TOSHIBA authorized dealer. ■ A short and worn pen point is difficult to pull out. Replace the pen point with a refill before it becomes too short to remove. ■ It is recommended that you keep another pen set as a spare.
Operating Basics 2. Rotate the display panel clockwise slowly. ■ When rotating display panel of your computer, be sure to slowly turn it in the proper direction, and not apply excessive force or speed. ■ Do not attempt to rotate the display panel past the maximum rotation point. Forcing the display panel past the maximum rotation point will damage the display panel. ■ Rotating the display panel counterclockwise will break the hinge and cause the computer to cease to function correctly.
Operating Basics Changing to the Laptop mode To change the operating mode to the Laptop mode, follow the instructions below. 1. Raise the display to the upright position carefully. 2. Rotate the display counter-clockwise slowly. 3. Closing of the display.
Operating Basics ■ Execute the following applications on Primary landscape: ■ 3D game software ■ 3D screen saver ■ Playback of a motion picture as would be the case using DVD-Video playback on the computer connected to an external DVD-ROM Drive. ■ The screen cannot automatically rotate in the following cases.
Operating Basics 5. Select a screen orientation from the Orientation pull down menu and change the screen. Primary landscape Primary portrait Secondary landscape Secondary portrait You can set the orientation of the desktop screen just after rotating the display from Start -> All Programs -> TOSHIBA -> Tablet PC -> Rotation Utility.
Operating Basics It is safer if you hold the computer with both hands horizontally as shown in the below example. The computer is shaken horizontally. The computer is shaken perpendicularly. Figure 4-10 Shake the computer Using the Fingerprint Sensor This product has a fingerprint utility installed for the purpose of enrolling and recognizing fingerprints. By enrolling the ID and password onto the fingerprint authentication feature, it is no longer necessary to input the password from the keyboard.
Operating Basics The following illustrations show the recommended way to swipe your finger over the fingerprint sensor. Sample. 1) When swiping the index finger Sample. 2) When swiping the thumb Figure 4-11 Swipe the finger ■ Avoid swiping with your finger stiff or pressed too hard onto the sensor, and take care to ensure that the center of the fingerprint is touching the sensor before swiping. Either of these conditions may cause fingerprint reading to fail.
Operating Basics Points to note about the Fingerprint Sensor Please be aware of the following considerations when using the fingerprint sensor. A failure to follow these guidelines might result in damage to the sensor, sensor failure, fingerprint recognition problems or a lower fingerprint recognition success rate. ■ Do not scratch or poke the sensor with your nails or any hard or sharp objects. ■ Do not press the sensor strongly.
Operating Basics ■ Check the position and speed at which you swipe your finger across the sensor - please refer to the preceding drawing. How to Delete the Fingerprint Data Saved fingerprint data is stored in special non-volatile memory inside the fingerprint sensor. Therefore, if you give the computer to someone else, or dispose of it in any way, the following process is recommended to delete your fingerprint information: 1.
Operating Basics If both the fingerprint sensor and Trusted Platform Module (TPM) security are used as identification devices, you must install and configure the Infineon TPM Professional package first before you setup and configure the fingerprint utility. Please refer to the TPM (Trusted Platform Module) Installation Guide for further information on the installation and configuration considerations relating to TPM.
Operating Basics 7. At the User’s Fingers screen, select the finger that you wish to enroll from the illustration and then click Next. On this screen please be aware that any previously enrolled fingerprints would have green check marks, while the fingerprint that you are about to enroll will have a red check mark. If any of the previously enrolled fingerprints is selected again, the latest information will be enrolled and any previous information over-written. 8.
Operating Basics ■ You must ensure that you use the TOSHIBA Password Utility to register a User Password before using the Fingerprint Power-on Security and its extended function to allow fingerprints to be used to access the computer when it is turned on.
Operating Basics Fingerprint Single Sign-on Feature General This is a feature that allows the user to complete the authentication for both the User/BIOS Password (and, if applicable, the HDD (Hard Disk Drive) Password) and logging onto Windows using only one fingerprint authentication when booting up. It is necessary to register the User/BIOS Password and Windows Logon Password before using the Fingerprint Power-on Security and this Fingerprint Single Sign-on Feature.
Operating Basics Media care This section provides tips on protecting data stored on your CD’s, DVD’s and floppy diskettes. Handle your media with care. Following the simple precautions listed below will increase the lifetime of your media and protect the data stored on it. CD/DVDs 1. Store your CD’s and DVD’s in the containers they originally came in to protect them and keep them clean. 2. Do not bend the CD’s or DVD’s. 3.
Operating Basics 8. Data may be lost if the floppy diskette is twisted, bent, or exposed to direct sunlight, extreme heat or cold. 9. Do not place heavy objects on your floppy diskettes. 10. Do not eat, smoke, or use items such as erasers near your floppy diskettes as foreign particles inside the jacket of the floppy diskette can damage the magnetic surface. 11. Magnetic energy can destroy the data on your floppy diskettes.
Operating Basics Audio Enhancements In order to apply the sound effects for your current speaker, follow the steps below. 1. Right click on the speaker icon on the taskbar, and select Playback Devices from the sub menu. 2. Select Speakers, and click Properties. 3. On the Enhancement tab select the sound effects you would like, and click Apply. Realtek HD Audio Manager The Realtek HD Audio Manager provides you a user interface to change various audio configuration settings.
Operating Basics Wireless communications The computer’s wireless communication function supports both Wireless LAN and Bluetooth devices. Only some models are equipped with both Wireless LAN and Bluetooth functions. ■ Do not use the Wireless LAN (Wi-Fi), Bluetooth or Wireless WAN functionalities near a microwave oven or in areas subject to radio interference or magnetic fields. Interference from a microwave oven or other source can disrupt Wi-Fi, Bluetooth or Wireless WAN operation.
Operating Basics ■ Roaming over multiple channels ■ Card power management ■ Wired Equivalent Privacy (WEP) data encryption based on an 128-bit encryption algorithm ■ Wi-Fi Protected Access (WPA) ■ The values shown above are the theoretical maximums for Wireless LAN standards. The actual values may differ.
Operating Basics Radio links You can easily establish links between two or more devices, with these links being maintained even if the devices are not within a line-of-sight of each other. Security Two advanced security mechanisms ensure a high level of security: ■ Authentication prevents access to critical data and makes it impossible to falsify the origin of a message. ■ Encryption prevents eavesdropping and maintains link privacy.
Operating Basics Wireless communication switch You can enable or disable Wireless communication functions with the on/off switch. No transmissions are sent or received when the switch is off. Slide the switch to the right to turn it on and to the left to turn it off. Wireless communication Indicator The wireless communication indicator shows the status of the computer’s wireless communication functions.
Operating Basics LAN cable types The computer must be configured properly before connecting to a LAN. Logging onto a LAN using the computer’s default settings could cause a malfunction in LAN operation. Check with your LAN administrator regarding set-up procedures. If you are using Gigabit Ethernet LAN (1000 megabits per second, 1000BASE-T), be sure to connect with a CAT5E cable or higher. You cannot use a CAT3 or CAT5 cable.
Operating Basics 3. Plug the other end of the cable into a LAN hub connector or router. Check with your LAN administrator and hardware or software vendor before using or configuring a network connection. When the computer is exchanging data with the LAN, the LAN Active indicator glows orange. When the computer is connected to a LAN hub but is not exchanging data, the Link indicator glows green.
Operating Basics Moving the computer While the computer is designed for rugged durability you should exercise a few simple precautions when moving it in order to help ensure trouble-free operation. ■ Before moving the computer, it is recommended that you change the setting associated with the Hard Disk Drive Protection feature. Please refer to the section, Using the Hard Disk Drive (HDD) Protection, in this chapter for further information.
Operating Basics Using the Hard Disk Drive (HDD) Protection This computer has a function for reducing the risk of damage on the hard disk drive. Using an acceleration sensor built into the computer, TOSHIBA HDD Protection detects vibration shocks and similar signs of movement of the computer, and automatically moves the Hard Disk Drive head to a safe position to reduce the risk of damage that could be caused by head-to-disk contact.
Operating Basics Different detection levels can be set depending on whether the computer is used as handheld or mobile usages, or whether it is used in a stable environment such as on a table in the workplace or at home. By setting different detection levels for the computer depending on whether it runs with the AC power (desktop) or with batteries (handheld or mobile usage), the detection level automatically switches according to the power connection mode.
Operating Basics Heat dispersal To protect against overheating, the processor is equipped an internal temperature sensor which activates a cooling fan or lowers the processing speed if the computer’s internal temperature rises to a certain level.
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Chapter 5 The Keyboard The computer’s keyboard layouts are compatible with a 101/102-key enhanced keyboard - by pressing some keys in combination, all of the 101/102-key enhanced keyboard functions can be performed on the computer. The number of keys available on your keyboard will depend on which country/region your computer is configured for, with keyboards being available for numerous languages.
The Keyboard Never remove the key caps on your keyboard. Doing so could cause damage to the parts under the key caps. Function keys: F1 … F12 The function keys (not to be confused with the special Fn key) are the twelve keys at the top of your keyboard - these keys function differently from other keys.
The Keyboard In the event that your software requires you to use keys that the computer’s keyboard does not have, pressing the Fn key together with one of the following keys, will simulate the enhanced keyboard’s functions. Press Fn + F10 or Fn + F11 to access the computer’s integrated keypad. When activated, the keys with grey markings on their bottom edge become either numeric keypad keys (Fn + F11) or cursor control keys (Fn + F10).
The Keyboard Power Plan: Pressing Fn + F2 changes the power settings. Sleep: Pressing Fn + F3 switches the system to Sleep mode. Hibernate: Pressing Fn + F4 switches the system to Hibernation mode. Output: Pressing Fn + F5 changes the active display device. Brightness Down: Pressing Fn + F6 decreases the computer’s display panel brightness in individual steps. Brightness Up: Pressing Fn + F7 increases the computer’s display panel brightness in individual steps.
The Keyboard Zoom: Pressing Fn + Space changes the display resolution. TOSHIBA Zooming Utility (reduce): Pressing Fn + 1 reduces the icon size on the desktop or the font sizes within one of the supported application windows. TOSHIBA Zooming Utility (enlarge): Pressing Fn + 2 enlarges the icon size on the desktop or the font sizes within one of the supported application windows.
The Keyboard Keypad overlay Your computer’s keyboard does not have a separate numeric keypad but includes a numeric keypad overlay which functions like one - this is located in the center of the keyboard with the relevant keys having grey letters at their front edge. The overlay provides the same functions as the numeric keypad on a standard 101/102-key enhanced keyboard. Turning on the overlays The numeric keypad overlay can be used for numeric data input or cursor and page control.
The Keyboard Temporarily using normal keyboard (overlay on) While using the overlay, you can temporarily access the normal keyboard functions without having to turn the overlay off: 1. Hold down Fn key and press any other key - this key will operate as if the overlay were off. 2. Type upper-case characters by holding down Fn + Shift and pressing a character key. 3. Release Fn key to continue using the selected overlay function.
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Chapter 6 Power and Power-Up Modes The computer’s power resources include the AC adaptor, battery pack and any internal batteries. This chapter provides details on making the most effective use of these resources, and includes information on charging and changing batteries, tips for saving battery power, and information on the different power-up modes.
Power and Power-Up Modes Power conditions (continued) AC adaptor 2nd battery fully connected charged Power off (no operation) • Operates • No charge • LED: 2nd battery blue DC IN blue • No charge • LED: 2nd battery blue DC IN blue 2nd battery partially charged or no charge • Quick charge *2 • Operates 2 • LED: 2nd battery • Charge * orange • LED: 2nd battery orange DC IN blue DC IN blue No 2nd battery installed • Operates • No charge • LED: 2nd battery off DC IN blue AC adaptor Main battery charge
Power and Power-Up Modes Power conditions (continued) Power on AC adaptor 2nd battery not charge is above connected low battery trigger point • Operates • LED: 2nd battery off DC IN off 2nd battery charge is below low battery trigger point • Operates • LED: 2nd battery flashes orange DC IN off 2nd battery charge is exhausted Computer shuts down *3 No 2nd battery is installed • No operation *5 • LED: 2nd battery off DC IN off Power off (no operation) *1 When the 2nd Battery Pack is not charging.
Power and Power-Up Modes Monitoring of power condition As shown in the below table, the Battery, 2nd battery, DC IN and Power indicators on the system indicator alert you to the computer’s operating capability and battery charge status. Battery indicator Check the Battery indicator to determine the status of the main battery and the 2nd battery indicator to determine the status of the 2nd battery.
Power and Power-Up Modes Power indicator Check the Power indicator to determine the power status of the computer the following indicator conditions should be noted: Blue Indicates power is being supplied to the computer and the computer is turned on. Blinking orange Indicates that the computer is in Sleep Mode and that there is sufficient power available (AC adaptor or battery) to maintain this condition. In Sleep Mode, this indicator will turn on for one second and off for two seconds.
Power and Power-Up Modes Real Time Clock (RTC) battery The Real Time Clock (RTC) battery provides power for the internal real time clock and calendar function and also maintains the system configuration while the computer is turned off.
Power and Power-Up Modes ■ Never remove the battery pack while the Wake-up on LAN function is enabled. Data will be lost. Before you remove a battery pack, disable the Wake-up on LAN function. ■ Never remove the battery pack while the Wake-up on Wireless LAN function is enabled. Data will be lost. Before you remove a battery pack, disable the Wake-up on Wireless LAN function.
Power and Power-Up Modes Battery charging notice The battery may not begin charging immediately under the following conditions: ■ The battery is extremely hot or cold (if the battery is extremely hot, it might not charge at all). To ensure the battery charges to its full capacity, you should charge it at room temperature of between 5° to 35°C (41° to 95°F). ■ The battery is nearly completely discharged.
Power and Power-Up Modes Maximizing battery operating time A battery’s usefulness depends on how long it can supply power on a single charge, while how long the charge lasts in a battery depends on: ■ Processor speed ■ Screen brightness ■ System Sleep Mode ■ System Hibernation Mode ■ Display power off period ■ Hard disk drive power off period ■ How often and for how long you use the hard disk drive and external disk drives, for example, optical disc and floppy diskette drive.
Power and Power-Up Modes Extending battery life To maximize the life of your battery packs: ■ At least once a month, disconnect the computer from a power source and operate it on battery power until the battery pack fully discharges. Before doing so, follow the steps as detailed below. 1. Turn off the computer’s power. 2. Disconnect the AC adaptor and turn on the computer’s power - if it does not turn on then go to Step 4. 3. Operate the computer on battery power for five minutes.
Power and Power-Up Modes Removing the battery pack To remove a discharged battery, follow the steps as detailed below: 1. Save your work. 2. Turn the computer’s power off - ensure that the Power indicator is off. 3. Remove all cables and peripherals that are connected to the computer. 4. Close the display panel and turn the computer upside down. Always make sure the display panel is closed in Laptop mode before turning the computer upside down. 5.
Power and Power-Up Modes 3. The battery release latch (3) is in its ( ) position. Battery release latch Battery pack Figure 6-2 Securing the battery pack 4. Turn your computer over. Connecting and disconnecting the 2nd Battery Pack This battery pack increases your computer’s operating time when a main battery pack is also installed. For details on using the battery pack, follow the steps below.
Power and Power-Up Modes 3. Remove the protective cap from connector of the 2nd Battery Pack. 4. Slide the cover on 2nd battery port of the computer (1). 5. Fit the battery’s guide-tab into the groove on the Left side of the computer (2). 6. Connect the battery’s connector to the 2nd battery port (3). 7. Close the latches to secure the 2nd Battery Pack to the computer (4).
Power and Power-Up Modes 7. Remove the battery’s guide-tab from the groove on the Left side of the computer (3). Latches Figure 6-4 Removing the 2nd Battery Pack 8. Be sure to replace the protective cap before storing the 2nd Battery Pack. 9. Slide the cover on 2nd battery port of the computer (4). TOSHIBA Password Utility The TOSHIBA Password Utility provides two levels of password security: User and Supervisor.
Power and Power-Up Modes ■ After you set the password, a dialog box will be displayed asking whether you want to save it to a floppy diskette or other media. If you forget the password, you can open the password file on another computer. Be sure to keep the media in a safe place. ■ When entering the character string to register the password, enter from the keyboard character by character and do not enter as ASCII code or copy-and-paste the character string.
Power and Power-Up Modes Supervisor Password If you set a Supervisor Password, some functions might be restricted when a user logs on with the User Password. To set a Supervisor Password, execute the file TOSPU.EXE. The file is located at: C:\Program Files\Toshiba\PasswordUtility\TOSPU.exe This utility lets you do the following: ■ Register, delete or change the Supervisor Password. ■ Specify restrictions for general users.
Power and Power-Up Modes Tablet mode Enter your password by tapping the on-screen keyboard using the Tablet PC Pen. Figure 6-5 On-screen keyboard ■ The beep sounds when tapping the on-screen keyboard with the Tablet PC Pen. An * (asterisk) is displayed after “Password =” and one character is input for every tapping. Register your password to the computer in the Laptop mode using the standard keyboard. Refer to TOSHIBA Password Utility, in this chapter for details.
Power and Power-Up Modes Panel power on/off You can set up your computer so that power is turned off automatically when you close the display panel, and turned on again when you open it. Please note that this function is only available for Sleep Mode or Hibernation Mode, not for Boot Mode. If the panel power off function is enabled, and you manually shut down Windows, do not close the display panel until the shut down process has been completed.
Chapter 7 HW Setup & BIOS Setup This chapter explains how to use the TOSHIBA HW Setup program to configure your computer, and provides information on setting up features such as the Execute-Disable Bit Capability and Trusted Platform Module (TPM). Accessing HW Setup To run the HW Setup program, click Start -> All Programs -> TOSHIBA -> Utilities -> HWSetup.
HW Setup & BIOS Setup General This window displays the BIOS version and contains two buttons: Default and About. Default Return all HW Setup values to the factory settings. About Display the HW Setup version. Setup This field displays the installed BIOS version and date. Display This tab lets you customize your computer’s display settings for either the internal display or an external monitor. Power On Display This tab allows you to select the display to be used when the computer is started.
HW Setup & BIOS Setup Boot Priority Boot Priority Options This tab allows you to select the priority for booting the computer - the following settings are available: FDD −> HDD −> CD-ROM −> LAN The computer looks for bootable files on devices in the following order: 1. floppy diskette drive*1, 2. hard disk drive, 3. CD-ROM*2, 4. LAN. HDD −> FDD −> CD-ROM −> LAN The computer looks for bootable files on devices in the following order: 1. hard disk drive, 2. floppy diskette drive*1, 3. CD-ROM*2, 4. LAN.
HW Setup & BIOS Setup To change the boot drive, follow the steps below. 1. Hold down F12 and boot the computer. 2. The following menu will be displayed with the following icons: Built-in hard disk drive, CD-ROM, FDD, Network (LAN), USB Memory boot. Please note that a highlighted bar will only appear under the selected device. 3. Use the left/right cursor keys to highlight the boot device you want and press Enter.
HW Setup & BIOS Setup HDD Priority Options If more than one hard disk drive is installed in the computer, this option allows you to set the priority associated with hard disk drive detection - the first hard disk drive detected that has a valid boot command on it will be the device from which the computer will start. Built-in HDD -> USB This option sets the priority as the built-in hard disk drive followed by a USB memory device (Default).
HW Setup & BIOS Setup Keyboard Wake-up on Keyboard When this feature is enabled, and the computer is in Sleep Mode, you can turn on the system by pressing any key. However, please be aware that this option will only work with the internal keyboard and only when the computer is in Sleep Mode. Enabled Enables the Wake-up on Keyboard function. Disabled Disables the Wake-up on Keyboard function (Default). CPU This function allows you to set the processor’s operating mode.
HW Setup & BIOS Setup LAN Wake-up on LAN This feature lets the computer’s power be turned on when it receives a wake-up signal from the LAN. Power will be automatically turned on when a signal is received from an administrator’s computer which is connected via a network. The following settings can be changed when the Built-in LAN is Enabled. Connect the AC adaptor when using the Wake-up on LAN function.
HW Setup & BIOS Setup USB USB KB/Mouse Legacy Emulation You can use this option to enable or disable USB keyboard/mouse legacy emulation so that, even if your operating system does not support USB devices, you can still use a standard USB mouse and keyboard - to achieve this you should set the appropriate option(s) to Enabled. Enabled Enables the USB KB/Mouse Legacy Emulation function (Default). Disabled Disables the USB KB/Mouse Legacy Emulation function.
HW Setup & BIOS Setup Starting and Ending the BIOS Setup Program Starting the BIOS Setup Program 1. Turn on the computer while pressing the Esc key - if the Password = prompt is displayed, enter either the Supervisor Password, if one is set, or the User Password and press the Enter key. Please refer to Chapter 6, the TOSHIBA Password Utility for further details about the User Password. 2. At the Check system. Then press [F1] key. prompt, press the F1 key - the BIOS setup application will start up.
HW Setup & BIOS Setup Virtualization Technology Virtualization Technology sets enable or disable of the Intel Virtualization Technology installed in the CPU. Intel Virtualization Technology is the technique that allows one machine to operate as multiple virtual machines. The Virtualization Technology is supported with some models. The Disabled command does not allow use of the Intel Virtualization Technology. The Enabled command allows use of the Intel Virtualization Technology.
HW Setup & BIOS Setup System configuration changes, other than changes to this setting, should be made within Windows by using applications such as TOSHIBA HW Setup, TOSHIBA Password Utility, Windows Device Manager and so forth. LCD Display Stretch Select the display function of the computer’s display panel. Enabled Display modes with low resolution are stretched and displayed (Default). Disabled Display modes with low resolution are not stretched and displayed in their original state.
HW Setup & BIOS Setup ■ System configuration changes, other than changes to this setting, should be made within Windows by using applications such as TOSHIBA HW Setup, TOSHIBA Password Utility, Windows Device Manager and so forth. ■ When using TPM, please refer to the Infineon TPM Installation Guide from the C:\TOSAPINS\Infineon TPM Installation Guide and ensure that the user reads as it contains usage information and notes on using TPM security.
Chapter 8 Troubleshooting TOSHIBA have designed this computer for durability, however, should problems occur you are able to use the procedures detailed in this chapter to help determine the cause. All users should become familiar with this chapter as knowing what might go wrong can help prevent problems from occurring in the first place.
Troubleshooting Preliminary checklist You should always consider the simplest solution first - the items detailed in this checklist are easy to fix and yet can cause what appears to be a serious problem: ■ Make sure you turn on all peripheral devices before you turn on the computer - this includes your printer and any other external device you are using.
Troubleshooting ■ Do you hear any beeps, if so how many, are they long or short and are they high pitched or low pitched? In addition, is the computer making any unusual noises? Write down what you hear. Record your observations so you can describe them in detail to your reseller, dealer or service provider. Software The problems may be caused by your software or disk.
Troubleshooting System start-up When the computer does not start properly, check the following items: ■ Self Test ■ Power Sources ■ Power-on Password Self test When the computer starts up, the self test will be run automatically, and the following will be displayed: S In Touch with Tomorrow TOSHIBA This message remains on the screen for a few seconds.
Troubleshooting Overheating power down In the event that the computer’s internal operating temperature becomes too high, the system will automatically enter either Hibernation Mode or Sleep Mode and shut itself down. Problem Procedure Computer shuts down and DC IN indicator blinks orange Leave the computer off until the DC IN indicator stops blinking. It is recommended to leave the computer off until the interior reaches room temperature even though the DC IN indicator stops blinking.
Troubleshooting Battery If you suspect a problem with the battery, you should check the status of the DC IN indicator as well as the Battery indicator. Please refer to Chapter 6, Power and Power-Up Modes for more information on these indicators, together with general battery operation. Problem Procedure Battery doesn’t power the computer The battery may be discharged - connect the AC adaptor to recharge the battery.
Troubleshooting Real Time Clock Problem Procedure The following message is Displayed on the screen: RTC battery is low or CMOS checksum is inconsistent. Press [F1] key to set Date/Time. The charge in the Real Time Clock (RTC) battery has run out - you will need to set the date and time in the BIOS setup application by using the following steps: 1. Press the F1 key - the BIOS setup application will load. 2. Set the date in the System Date field. 3. Set the time in the System Time field. 4.
Troubleshooting Internal display panel Apparent computer’s display panel problems may be related to the computer’s setup and configuration - please refer to Chapter 7, HW Setup & BIOS Setup, for further information. Problem Procedure No display Press the Fn + F5 hot keys to adjust the display priority, and to make sure it is not set for output to an external monitor. Markings appear on the These marks may have come from contact with computer’s display the keyboard and Touch Pad while the display panel.
Troubleshooting Problem Procedure Slow performance The files on the hard disk drive may be fragmented - in this instance you should run the disk Defragmentation utility to check the condition of your files and the hard disk drive. Please refer to the operating system’s documentation or online Help File for further information on running and using the Defragmentation utility. As a last resort you should reformat the hard disk drive and then reload the operating system and all other files and data.
Troubleshooting PC Card For further information, please refer to Chapter 3, Features, Utilities and Options. Problem Procedure PC Card error occurs Remove the PC Card from the computer and then reinsert it in order to ensure it is firmly connected. In the event that the PC Card is attached to an external peripheral device, ensure that this connection is properly made. If the problem persists, then you should refer to the documentation supplied with your PC Card for further information.
Troubleshooting Problem Procedure The mouse pointer moves too fast or too slow In this instance, you should initially try changing the speed setting within the Mouse Control utility. 1. To access this utility, click Start -> Control Panel -> Hardware and Sound -> Mouse icon. 2. Within the Mouse Properties window, click the Pointer Options tab. 3. Set the pointer speed as required and click OK. If you are still unable to resolve the problem, contact your reseller, dealer or service provider.
Troubleshooting Problem Procedure The mouse pointer moves too fast or too slow In this instance, you should initially try changing the speed setting within the Mouse Control utility. 1. To access this utility, click Start -> Control Panel -> Hardware and Sound -> Mouse icon. 2. Within the Mouse Properties window, click the Pointer Options tab. 3. Set the pointer speed as required and click OK.
Troubleshooting USB device In addition to the information in this section, please also refer to the documentation supplied with your USB device. Problem Procedure USB device does not work Remove the USB device from the computer and then reconnect it to a free port it in order to ensure it is firmly attached. Ensure that any required USB device drivers are properly installed - to achieve this you should refer to both the device documentation and the operating system documentation.
Troubleshooting Sound system In addition to the information in this section, please also refer to the documentation supplied with your audio device. Problem Procedure No sound is heard Adjust the volume control switch. Check the software volume settings. Please check to see if Mute is turned to Off Check to make sure the headphone connection is secure.
Troubleshooting Problem Procedure No display Try adjusting the contrast and brightness controls on the external monitor. Press the Fn + F5 hot key in order to change the display priority and ensure that it is not set for the internal display only. Display error occurs Check that the cable connecting the external monitor to the computer is firmly attached. If you are still unable to resolve the problem, contact your reseller, dealer or service provider.
Troubleshooting Bluetooth For further information on Bluetooth wireless communication, please refer to Chapter 4, Operating Basics. Problem Procedure Cannot access Bluetooth device Check to ensure the computer’s Wireless Communication Switch is set to on. Check to ensure the Bluetooth Manager application is running on the computer and that power to the external Bluetooth device is turned on.
Troubleshooting TOSHIBA support If you require any additional help using your computer or if you are having problems operating the computer, you may need to contact TOSHIBA for additional technical assistance. Before you call Some problems you experience may be related to software or the operating system so it is important that you investigate other sources of assistance first.
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Appendix A Specifications This appendix summarizes the computer’s technical specifications. Physical Dimensions Weight 1.72 kilograms, configured with: 12.1" WXGA, 512MB RAM x 2, (typical) 80GB (1.8" HDD), LAN (1000M bps), Wireless LAN, Bluetooth, 6cell battery pack. Weight will vary with other configurations. Above weights are measured at specific criteria. They are not guaranteed as the maximum weight of the actual product. Size 304 (w) x 239.5 (d) x 29.9/31.
Specifications Power Requirements AC adaptor 100-240 volts AC 50 or 60 hertz (cycles per second) Computer 15 V DC 4.
Appendix B Display Controller and Video Mode Display controller The display controller interprets software commands into hardware commands that turn particular parts on the screen on or off. Due to the LCD display’s increased resolution, lines may appear broken when displaying images in full-screen text mode. The display controller also controls the video mode and uses industry standard rules to govern the screen resolution and the maximum number of colors that can be displayed at a time.
Display Controller and Video Mode B-2 User’s Manual
Appendix C Wireless LAN This appendix is intended to help you get your Wireless LAN network up and running, with a minimum of parameters. Card Specifications Form Factor Compatibility Network Operating System Media Access Protocol Data Rate User’s Manual PCI Express Mini Card ■ IEEE 802.11 Standard for Wireless LANS ■ Wi-Fi (Wireless Fidelity) certified by the Wi-Fi Alliance. The “Wi-Fi CERTIFIED” logo is a certification mark of the Wi-Fi Alliance.
Wireless LAN Radio Characteristics Radio Characteristics of Wireless LAN Cards may vary according to: ■ Country/region where the product was purchased ■ Type of product Wireless communication is often subject to local radio regulations. Although Wireless LAN wireless networking products have been designed for operation in the license-free 2.4GHz and 5GHz band, local radio regulations may impose a number of limitations to the use of wireless communication equipment.
Wireless LAN Supported Frequency Sub-bands Subject to the radio regulations that apply in the countries/regions, your Wireless LAN card may support a different set of 5 GHz/2.4 GHz channels. Consult your Authorized Wireless LAN or TOSHIBA Sales office for information about the radio regulations that apply in the countries/regions. Wireless IEEE 802.11 Channels Sets (Revision B and G) Frequency Range Channel ID 2400-2483.
Wireless LAN Wireless IEEE 802.
Appendix D Bluetooth wireless technology Interoperability Bluetooth® Cards from TOSHIBA are designed to be interoperable with any product with Bluetooth wireless technology that is based on Frequency Hopping Spread Spectrum (FHSS) radio technology, and is compliant to: ■ Bluetooth Specification Ver2.0+EDR, as defined and approved by The Bluetooth Special Interest Group. ■ Logo certification with Bluetooth wireless technology as defined by The Bluetooth Special interest Group.
Bluetooth wireless technology Interoperability ■ Bluetooth wireless technology is a new innovative technology, and TOSHIBA has not confirmed compatibility of its Bluetooth® products with all computers and/or equipment using Bluetooth wireless technology other than TOSHIBA portable computers. Always use Bluetooth® Cards from TOSHIBA in order to enable wireless networks over two or more (up to a total of seven) TOSHIBA portable computers using these cards.
Bluetooth wireless technology Interoperability Bluetooth wireless technology and your Health The products with Bluetooth wireless technology, like other radio devices, emit radio frequency electromagnetic energy. The level of energy emitted by devices with Bluetooth wireless technology however is far much less than the electromagnetic energy emitted by wireless devices like for example mobile phones.
Bluetooth wireless technology Interoperability Canada - Industry Canada (IC) This device complies with RSS 210 of Industry Canada. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of this device.
Bluetooth wireless technology Interoperability Caution: Exposure to Radio Frequency Radiation The radiated output power of the Bluetooth® Card from TOSHIBA is far below the FCC radio frequency exposure limits. Nevertheless, the Bluetooth® Card from TOSHIBA shall be used in such a manner that the potential for human contact during normal operation is minimized.
Bluetooth wireless technology Interoperability Using Bluetooth® Card from TOSHIBA equipment in Japan In Japan, the frequency bandwidth of 2,400 - 2,483.5 MHz for second generation low-power data communication systems such as this equipment overlaps that of mobile object identification systems (premises radio station and specified low-power radio station). 1. Sticker Please put the following sticker on computer incorporating this product.
Bluetooth wireless technology Interoperability Device Authorization This device obtains the Technical Conditions Compliance Approval, and it belongs to the device class of radio equipment of low-power data communication system radio station stipulated in the Telecommunications Business Law. The Name of the radio equipment: EYXF3CS JAPAN APPROVALS INSTITUTE FOR TELECOMMUNICATIONS EQUIPMENT Approval Number: D05-0074001 The following restrictions apply: Do not disassemble or modify the device.
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Appendix E AC Power Cord and Connectors The power cord’s AC input plug must be compatible with the various international AC power outlets and the cord must meet the standards for the country/region in which it is used. All cords must meet the following specifications: Length: Minimum 1.7 meters Wire size: Minimum 0.75 mm2 Current rating: Minimum 2.5 amperes Voltage rating: 125 or 250 VAC (depending on country/region’s power standards) Certification agencies U.S.
AC Power Cord and Connectors In Europe, two conductors power cord must be VDE type, H05VVH2-F or H03VVH2-F and for three conductors power cord must be VDE type, H05VV-F. For the United States and Canada, two pin plug configuration must be a 2-15P (250V) or 1-15P (125V) and three pin plug configuration must be 6-15P (250V) or 5-15P (125V) as designated in the U.S. National Electrical code handbook and the Canadian Electrical Code Part II. The following illustrations show the plug shapes for the U.S.A.
Appendix F TOSHIBA Anti-theft Protection Timer This feature allows you to set up a timer-activated BIOS password that will prevent unauthorised system access in the event of theft. When the time limit is exceeded, you are required to provide the Password or fingerprint authentication for the BIOS and Hard Disk Drive to gain access to the system. To set permissions and limits for the TOSHIBA Anti-theft Protection Timer please use the TOSHIBA Password Utility.
TOSHIBA Anti-theft Protection Timer F-2 User’s Manual
Appendix G Legal Footnotes This chapter states the Legal Footnotes information applicable to TOSHIBA computers. In the text in this manual, *XX is used to show which Legal Footnotes description is related to TOSHIBA computers. Description(s) related to this computer are marked with a blue *XX in this manual. Clicking on *XX will display the related description. Non-applicable Icons*1 Certain computer chassis are designed to accommodate all possible configurations for an entire product series.
Legal Footnotes ■ use of computer at temperatures outside the range of 5°C to 30°C (41°F to 86°F) or >25°C (77°F) at high altitude (all temperature references are approximate and may vary depending on the specific computer model please refer to your computer documentation or visit the Toshiba website at www.pcsupport.toshiba.com for details). CPU performance may also vary from specifications due to design configuration. Under some conditions, your computer product may automatically shut-down.
Legal Footnotes Hard Disk Drive (HDD) Capacity*5 1 Gigabyte (GB) means 109 = 1,000,000,000 bytes using powers of 10. The computer operating system, however, reports storage capacity using powers of 2 for the definition of 1 GB = 230 = 1,073,741,824 bytes, and therefore shows less storage capacity. Available storage capacity will also be less if the product includes one or more pre-installed operating systems, such as Microsoft Windows and/or pre-installed software applications, or media content.
Legal Footnotes G-4 User’s Manual
Appendix H If your computer is stolen Always take care of your computer and try to prevent it from being stolen. You are the owner of a valuable technical device, which may be highly attractive to thieves, so please do not leave it unattended in a public place. To further help protect against theft, security cables can be bought for use with your notebook when it is being used at home or in the office. Make a note of your computer’s machine type, model number, and serial number, and put it in a safe place.
If your computer is stolen To register the theft online, please follow these procedures: ■ Visit www.toshiba-europe.com on the Internet. In the product area, choose Computer Systems. ■ In the Computer Systems page, open the Support & Downloads menu and choose the Stolen Units Database option. Your entries are used to track your computer at our service points. TOSHIBA Theft Registration Send to: Fax number: TOSHIBA Europe GmbH Technical Service and Support Leibnizstr.
Glossary The terms in this glossary cover topics related to this manual. Alternate naming is included for reference.
Glossary LCD: liquid crystal display LED: light emitting diode LSI: large scale integration MB: megabyte MS-DOS: Microsoft Disk Operating System OCR: optical character recognition (reader) PCB: printed circuit board PCI: peripheral component interconnect RAM: random access memory RGB: red, green, and blue ROM: read only memory RTC: real time clock SCSI: small computer system interface SIO: serial input/output TFT: thin-film transistor UART: universal asynchronous receiver/transmitter USB: Universal Serial
Glossary ANSI: American National Standards Institute. An organization established to adopt and define standards for a variety of technical disciplines. For example, ANSI defined the ASCII standard and other information processing requirements. antistatic: A material used to prevent the buildup of static electricity. application: A group of programs that together are used for a specific task such as accounting, financial planning, spreadsheets, word processing and games.
Glossary buffer: The portion of the computer’s memory where data is temporarily stored. Buffers often compensate for differences in the rate of flow from one device to another. bus: An interface for transmission of signals, data or electric power. byte: The representation of a single character. A sequence of eight bits treated as a single unit; also the smallest addressable unit within the system. C cache memory: High speed memory which stores data that increases processor speed and data transfer rate.
Glossary COM1, COM2, COM3 and COM4: The names assigned to the serial and communication ports. commands: Instructions you enter at the terminal keyboard that direct the actions of the computer or its peripheral devices. communications: The means by which a computer transmits and receives data to and from another computer or device. See parallel interface; serial interface.
Glossary D data: Information that is factual, measurable or statistical that a computer can process, store, or retrieve. data bits: A data communications parameter controlling the number of bits (binary digits) used to make up a byte. If data bits = 7 the computer can generate 128 unique characters. If data bits = 8 the computer can generate 256 unique characters. DC: Direct Current. Electric current that flows in one direction. This type of power is usually supplied by batteries.
Glossary DVD-RAM: A Digital Versatile Disc-Random Access Memory is a highcapacity, high performance disc that lets you store large volumes of data. The DVD-ROM drive uses a laser to read data from the disc. DVD-ROM: A Digital Versatile Disc-Read Only Memory is a high capacity, high performance disc suitable for play back of video and other high-density files. The DVD-ROM drive uses a laser to read data from the disc. DVD-RW (+RW, -RW): A Digital Versatile Disc-ReWritable disc can be rewritten many times.
Glossary floppy diskette drive (FDD): An electromechanical device that reads and writes to floppy diskettes. Fn-esse: A TOSHIBA utility that lets you assign functions to hot keys. folder: An icon in Windows used to store documents or other folders. format: The process of readying a blank disk for its first use. Formatting establishes the structure of the disk that the operating system expects before it writes files or programs onto the disk.
Glossary I icon: A small graphic image displayed on the screen or in the indicator panel. In Windows, an icon represents an object that the user can manipulate. input: The data or instructions you provide to a computer, communication device or other peripheral device from the keyboard or external or internal storage devices. The data sent (or output) by the sending computer is input for the receiving computer. instruction: Statements or commands that specify how to perform a particular task.
Glossary L level 2 cache: See cache. Light Emitting Diode (LED): A semiconductor device that emits light when a current is applied. Liquid Crystal Display (LCD): Liquid crystal sealed between two sheets of glass coated with transparent conducting material. The viewing-side coating is etched into character forming segments with leads that extend to the edge of the glass. Applying a voltage between the glass sheets alters the brightness of the liquid crystal. LSI: Large Scale Integration.
Glossary N non-system disk: A formatted floppy diskette you can use to store programs and data but you cannot use to start the computer. See system disk. nonvolatile memory: Memory, usually read-only (ROM), that is capable of permanently storing information. Turning the computer’s power off does not alter data stored in nonvolatile memory. numeric keypad overlay: A feature that allows you to use certain keys on the keyboard to perform numeric entry, or to control cursor and page movement.
Glossary peripheral device: An I/O device that is external to the central processor and/or main memory such as a printer or a mouse. pixel: A picture element. The smallest dot that can be made on a display or printer. Also called a pel. plug and play: A capability with Windows that enables the system to automatically recognize connections of external devices and make the necessary configurations in the computer.
Glossary S SCSI: Small Computer System Interface is an industry standard interface for connection of a variety of peripheral devices. SD Card: Secure Digital cards are flash memory widely used in a variety of digital devices such as digital cameras and Personal Digital Assistants. SIO: Serial Input/Output. The electronic methodology used in serial data transmission.
Glossary U Universal Serial Bus: This serial interface lets you communicate with several devices connected in a chain to a single port on the computer. V VGA: Video Graphics Array is an industry standard video adaptor that lets you run any popular software. volatile memory: Random access memory (RAM) that stores information as long as power is supplied to the computer. W warm start: Restarting or resetting a computer without turning it off.
Index A AC adaptor, 3-2 additional, 3-27 connecting, 1-5 ASCII characters, 5-7 B Battery 2nd battery port, 2-6 charging, 6-7 extending life, 6-10 indicator, 2-10, 6-4 monitoring capacity, 6-8 real time clock, 3-2, 6-6 save mode, 3-5 types, 6-5 Battery pack, 2-7, 3-2 2nd Battery Pack, 6-5, 6-12 additional, 6-1 replacing, 6-10 BIOS Setup, 7-8 Bluetooth, 3-4, 4-23 Bluetooth Stack for Windows by Toshiba, 3-9 problems, 8-16 Boot Priority, 7-3 C Cleaning the computer, 4-27 Cooling vents, 2-5 D DC IN indicator,
Index G Graphics controller, 3-3 H Hard disk drive, 3-3 automatic power off, 3-5 Hard Disk Drive indicator, 2-10 HDD Protection, 4-29 Heat dispersal, 3-6, 4-31 Hibernation Mode, 3-6 Hot keys, 3-4 Brightness Down, 5-4 Brightness Up, 5-4 Hibernate, 5-4 Lock, 5-3 Mute, 5-3 Output, 5-4 Power Plan, 5-4 Sleep, 5-4 TOSHIBA Zooming Utility (enlarge), 5-5 TOSHIBA Zooming Utility (reduce), 5-5 Touch Pad, 5-4 Wireless, 5-4 Zoom, 5-5 HW Setup accessing, 7-1 Boot priority, 7-3 CPU, 7-6 device config, 7-7 display, 7-2
Index Pointing Device Tablet PC Pen, 4-2 Touch Pad, 2-8 Touch Pad control buttons, 2-8, 4-1 Touch Pad location, 2-7 using, 4-1 Power conditions, 6-1 Hibernation Mode, 1-11 indicators, 6-4 panel on/off, 3-5, 6-18 Shut Down mode (Boot Mode), 1-9 Sleep Mode, 1-9 System Auto Off, 6-18 turning off, 1-9 turning on, 1-8 Problems AC power, 8-5 Additional memory module, 8-13 Analyzing the problem, 8-2 Battery, 8-6 Bluetooth, 8-16 External monitor, 8-14 Fingerprint Sensor, 8-12 Hard disk drive, 8-8 Hardware and syst
Index V Video RAM, 3-2 Volume control switch, 2-4 W Windows Mobility Center, 3-10 Wireless communication, 4-22 indicator, 2-10, 4-25 Wireless communication switch, 2-2, 4-25 Wireless LAN, 3-4, 4-22 problems, 8-15 Wireless WAN, 3-4 Index-4 User’s Manual