TEC Thermal Printer B-670/680-QQ SERIES Owner’s Manual
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
EO1-33015 Safety Summary Safety Summary Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions necessary for safe handling are included in this manual. All warnings and cautions contained in this manual should be read and understood before handling or maintaining the equipment. Do not attempt to effect repairs or modifications to this equipment.
EO1-33015 Safety Summary Disconnect the plug. Connect a grounding wire. If foreign objects (metal fragments, water, liquids) enter the machines, first turn off the power switches and disconnect the power cord plugs from the outlet, and then contact your authorized TOSHIBA TEC representative for assistance. Continued use of the machine in that condition may cause fire or electric shock. Disconnect the plug. When unplugging the power cords, be sure to hold and pull on the plug portion.
EO1-33015 TABLE OF CONTENTS Page 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. INTRODUCTION ...................................................................................... 1- 1 1.1 APPLICABLE MODEL ..................................................................... 1- 1 1.2 ACCESSORIES ............................................................................... 1- 1 SPECIFICATIONS ................................................................................... 2- 1 2.1 PRINTER..........
EO1-33015 1. INTRODUCTION 1.1 APPLICABLE MODEL 1. INTRODUCTION Thank you for choosing the TEC B-672/682 Series thermal/transfer printer. This new generation high performance/quality printer is equipped with the latest hardware including the newly developed high density (12 dot/mm, 305 dot/inch) edge print head. This will allow very clear print at a maximum speed of 203.2 mm/sec. (8 inch/sec.). Other standard features include an external media supply.
EO1-33015 2. SPECIFICATIONS 2.1 PRINTER 2. SPECIFICATIONS 2.
EO1-33015 2. SPECIFICATIONS 2.2 OPTIONS 2.2 OPTIONS Option Name Type Description Source Cutter module B-4208-QM A stop and cut swing cutter See NOTE 1. Strip module B-4908-H-QM This module strips the label from the backing paper with the take-up block and strip block. See NOTE 1. D-RAM PC Board (B-672 only) FMBC0067801 A 2MB RAM upgrade which enhances the image handling capability of the printer. See NOTE 2.
EO1-33015 2. SPECIFICATIONS 2.3 MEDIA 2.3 MEDIA Refer to the following NOTE 2. Black Mark (on reverse side) Stop position Label Stop position I Tag paper I Black Mark (on reverse side) Tag paper E F Cut position Cut position J Reference coordinate 1 H Reference coordinate 1 A A H B Reference coordinate 2 Reference coordinate 2 G Feed direction D C Fig. 2-1 G C [Unit: mm] Label dispensing mode Batch mode Strip mode Cut mode B-672 10.00 ~ 999.0 25.4 ~ 999.0 Label: 38 ~ 999.
3. OVERVIEW EO1-33015 3.1 FRONT/REAR VIEW 3. OVERVIEW 3.1 FRONT/REAR VIEW Front View Top Cover Message Display (LCD) Head Lever Operation Panel Right Side Cover Power Switch 0: OFF 1: ON Media Outlet Rear View [B-682] [B-672] Memory Card Slot 1 PCMCIA Card Slot (2 slots) AC Power Inlet 2 2 3 1 3 1 Serial Interface Connector (RS-232C) 2 Parallel Interface Connector (Centronics) 3 Expansion I/O Interface Connector 3.2 OPERATION PANEL Fig.
EO1-33015 4. DIP SWITCH FUNCTIONS (B-672 only) 4. DIP SWITCH FUNCTIONS (B-672 only) 4. DIP SWITCH FUNCTIONS (B-672 only) The DIP switches are located to the right of the Guide Wheel. WARNING! DIPSW 2 OPEN 1 Turn the POWER OFF before switching the functions. 2 3 4 5 6 Guide Wheel 7 8 DIPSW 1 OPEN 1 2 3 4 5 (1) DIP SW 2 6 7 8 No.
EO1-33015 5. SET UP PROCEDURE 5.1 REQUIREMENTS FOR OPERATION 5. SET UP PROCEDURE 5.1 REQUIREMENTS FOR OPERATION The B-672/682 has the following requirements: • The host computer must have a serial port or centronics parallel port. • To communicate with host, either an RS-232C cable or Centronics cable is required. (1) RS-232C cable .......... 25 pins (2) Centronics cable ....... 36 pins • To print the format, create the complete program using the interface/communication manual.
6. INSTALLING THE PRINTER EO1-33015 6.1 CONNECTING THE POWER CORD AND CABLES 6. INSTALLING THE PRINTER 6.1 CONNECTING THE POWER CORD AND CABLES WARNING! Turn the POWER SWITCH to OFF before connecting the power cord or cables. [B-672] [B-682] Expansion I/O Cable 4 1 1 3 3 2 NOTES: 2 1 2 3 4 Power Cord Serial Interface Cable (RS-232C) Parallel Interface Cable (Centronics) Expansion I/O Cable 4 Fig. 6-1 Different cables cannot be used at the same time. 6.
EO1-33015 7. LOADING THE RIBBON 7. LOADING THE RIBBON 7. LOADING THE RIBBON WARNING! 1. Do not touch moving parts. To reduce the risk that fingers, jewelry, clothing, etc., be drawn into the moving parts, push the switch in the “OFF” position to stop movement. 2. To avoid injury, be careful not to catch or jam your fingers while opening or closing the cover. There are two types of media available for printing on, these are standard media and direct thermal media (a chemically treated surface).
EO1-33015 7. LOADING THE RIBBON 7. LOADING THE RIBBON 5. Push the ribbon core against the spring guide wheel, align the protrusion of the guide wheel with the notch of the ribbon core, then set the ribbon. 6. To remove the slack of the ribbon, turn the ribbon core in the direction indicated by the arrow. 7. If the ribbon wrinkles while printing, move the ribbon levers back or forth until the wrinkle is removed.
EO1-33015 8. LOADING THE MEDIA 8. LOADING THE MEDIA 8. LOADING THE MEDIA WARNING! 1. Do not touch moving parts. To reduce the risk that fingers, jewelry, clothing, etc., be drawn into the moving parts, push the switch in the “OFF” position to stop movement. 2. To avoid injury, be careful not to catch or jam your fingers while opening or closing the cover. 1. Install the holder stand on the rear of the printer. 2. Loosen the screw and slide the media guides outside.
EO1-33015 8. LOADING THE MEDIA 8. LOADING THE MEDIA 5. Turn the Lock Levers of the Media Holders to the unlock position and readjust the Media position to the center. Then lock the Media Holders securely with the Lock Levers. Fit the Media Guides to the firmly. Media. Tighten the screw Media Guide Lock Lever Media Holder Media Media Holder Media Guide Holder Stand Screw Notch Holder Shaft Bush Fig. 8-3 NOTE: Set in the bushes of the Holder Shaft into notches of the Holder Stand securely. 6.
EO1-33015 8. LOADING THE MEDIA 8. LOADING THE MEDIA 7. Set the black mark/feed gap sensor to the correct position by turning the adjusting knob. Turning the knob right will move the sensor towards the center of the media while turning left will move it away from the center of the media.
EO1-33015 8. LOADING THE MEDIA 8. LOADING THE MEDIA 8. The media is now loaded and the sensor position is set. Batch type: Media Fig. 8-6 Cutter type: Where a cutter is fitted load the media as standard and feed it through the cutter module. NOTES: 1. Be sure to cut the backing paper of label. Cutting label will cause the glue to stick to the cutter, which may affect the cutter quality and shorten the cutter life. 2.
EO1-33015 8. LOADING THE MEDIA 8. LOADING THE MEDIA Strip type: 1 2 3 Strip labels from the backing paper for about 200-mm long from the top edge of the label roll. Lower the backing paper release bar. Pass the backing paper between the strip roller and the backing paper holder. After taking up any slack of the media, set the backing paper release bar in position. Media (Backing Paper) Backing Paper Release Bar Backing Paper Holder Fig. 8-8 9.
EO1-33015 9. INSERTING THE OPTIONAL FLASH MEMORY CARD (B-672 only) 9. INSERTING THE OPTIONAL FLASH MEMORY CARD (B-672 only) 9. INSERTING THE OPTIONAL FLASH MEMORY CARD (B-672 only) WARNING! Turn the power OFF when inserting or removing the flash memory card. CAUTION: To protect memory cards, discharge static electricity from your body by touching the printer rear cover prior to touching the memory cards. 1. Turn the power off. 2.
10. INSERTING THE OPTIONAL PCMCIA CARD (B-682 only) EO1-33015 10. INSERTING THE OPTIONAL PCMCIA CARD (B-682 only) 10. INSERTING THE OPTIONAL PCMCIA CARD (B-682 only) WARNING: Turn the power OFF when inserting or removing the PCMCIA card. CAUTION: To protect PCMCIA cards, discharge static electricity from your body by touching the printer rear cover prior touching the PCMCIA cards. 1. Turn the power off. 2. Insert the PCMCIA card into the card slot at the rear of the printer. 3. Turn the power on.
EO1-33015 11. CARE/HANDLING OF THE MEDIA AND RIBBON 11. CARE/HANDLING OF THE MEDIA AND RIBBON 11. CARE/HANDLING OF THE MEDIA AND RIBBON CAUTION: Be sure to read carefully and understand the Supply Manual. Use only media and ribbon which meet specified requirements. Use of non-specified media and ribbon may shorten the head life and result in problems with bar code readability or print quality. All media and ribbon should be handled with care to avoid any damage to the media, ribbon or printer.
EO1-33015 12. GENERAL MAINTENANCE 12.1 CLEANING 12. GENERAL MAINTENANCE 1. 2. 3. 4. WARNING! Be cafeful when handling the print head as it becomes very hot. Care must be taken not to injure yourself with the printer paper cutter. Do not touch moving parts. To reduce the risk that fingers, jewelry, clothing, etc., be drawn into the moving parts, push the switch in the “OFF” position to stop movement. To avoid injury, be careful not to catch or jam your fingers while opening or closing the cover. 12.
EO1-33015 12. GENERAL MAINTENANCE 12.1 CLEANING 7. Turn the pinch roller lever to the right. 8. Remove the white screw and detach the ribbon end sensor plate. White Screw Stud Stud Ribbon End Sensor Plate Pinch Roller Lever Fig. 12-2 NOTE: When installing the ribbon end sensor plate, be sure to fit both studs in the notches of the ribbon end sensor plate. 9. Remove the pinch roller block, then clean the roller belt and feed roller with cloth moistened by alcohol.
EO1-33015 12. GENERAL MAINTENANCE 12.2 UNDER THE MEDIA GUIDES 12.2 UNDER THE MEDIA GUIDES 1. Remove the Media Guides. Screw Media Guide Screw Media Guide Fig. 12-4 2. Remove the jammed Media. 3. Clean “dust and glue” on the Media Guides with a soft cloth moistened with alcohol. 4. Remount the Media guides using the screws. NOTE: Be careful NOT TO LOSE the screw. 12.3 COVERS AND PANELS The covers should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild detergent solution.
EO1-33015 12. GENERAL MAINTENANCE 12.4 REMOVING JAMMED MEDIA 12.4 REMOVING JAMMED MEDIA 1. Turn the power off. 2. Open the top cover, and right side cover. 3. Turn the head lever to position “OPEN, “ then release the head lock plate. 4. Remove the white screw, unclamp and disconnect the connector of the media guide plate, and then detach the media guide plate. (See Fig. 12-5.) 5. Remove the ribbon and media. 6. Remove the jammed media.
EO1-33015 12. GENERAL MAINTENANCE 12.4 REMOVING JAMMED MEDIA ■ Cleaning the Cutter Unit WARNING! 1. Be sure to turn the power off before cleaning the cutter unit. 2. The cutters are sharp and care should be taken not to injure yourself when cleaning. 1. Loosen two screws and remove the cutter cover. 2. Remove the white screw and media guide. 3. Remove the jammed paper and trash. 4. Clean the cutter with dry cloth. Screw White Screw Media Guide Fixed Cutter Cutter Cover Swing Cutter Cutter Unit Fig.
EO1-33015 12. GENERAL MAINTENANCE 12.5 THRESHOLD SETTING 12.5 THRESHOLD SETTING For the printer to maintain a constant print position it uses the transmissive sensor to detect the gap between labels by measuring the amount of light passing through the media. When the media is preprinted, the darker (or more dense) inks can interfere with this process causing paper jam errors. To get around this problem a minimum threshold can be set for the sensor in the following way.
EO1-33015 13. TROUBLESHOOTING 13. TROUBLESHOOTING 13. TROUBLESHOOTING WARNING! If you cannot solve a problem with the following solutions, do not attempt to repair it yourself. Turn the power off, unplug the printer, then contact your TOSHIBA TEC representative for assistance. Error Message PAPER JAM Solution Problem 1. The media is not fitted correctly. ∗∗∗∗ 1. Re-fit the media correctly. → Press the RESTART key. 2. The media path is jammed and does not 2.
EO1-33015 13. TROUBLESHOOTING 13. TROUBLESHOOTING Error Message Problem Solution EXCESS HEAD The print head is too hot. TEMP. HEAD ERROR Turn the power off and decrease the print head temperature. This message is displayed when sending 1. Restart the printing by pressing the head broken check command ([ESC] the RESTART key. HD001 [LF] [NUL]) and the print head has a 2. Replace the print head. broken element. RIBBON ERROR There is a fault with the ribbon sensor. ∗∗∗∗ Turn the power off.
EO1-33015 13. TROUBLESHOOTING 13. TROUBLESHOOTING Error Message example) PC001;0A00, Command error Solution Problem When an error is detected in a command 20 Correct the command and re-send it again. bytes of the command are displayed. (ESC, LF, NUL are not displayed.) 0300, 2, 2 Other Error Message NOTE: Hardware or software trouble. Turn the power off then on again. If the problem still exists turn the power off and contact your Authorized Service representative.
