User's Manual dynaEdge DE-100/DE-105/DE-10*
Table of Contents Chapter 1 Legal, Regulatory, and Safety Copyright, Disclaimer and Trademarks .............................................. 1-1 Regulatory Information ......................................................................... 1-2 Video Standard Notice ........................................................................ 1-10 OpenSSL Toolkit License Issues ....................................................... 1-10 FreeType License Issues ................................................
Special features ..................................................................................... 5-5 Chapter 6 Troubleshooting Problem-solving process ..................................................................... 6-1 Hardware and system checklist ........................................................... 6-4 TOSHIBA support ................................................................................ 6-11 Chapter 7 Appendix Specifications ................................................
Chapter 1 Legal, Regulatory, and Safety This chapter states the legal, regulatory, and safety information applicable to TOSHIBA computers. TOSHIBA means Toshiba Corporation and/or its affiliates such as Toshiba Client Solutions Co., Ltd. where applicable. Copyright, Disclaimer and Trademarks Copyright © 2017 Toshiba Client Solutions Co., Ltd. All Rights Reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of TOSHIBA.
The Bluetooth® word mark is a registered trademark owned by Bluetooth SIG, Inc. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are registered trademarks or trademarks of HDMI Licensing LLC in the United States and other countries. Wi-Fi is a registered trademark of Wi-Fi Alliance. USB Type-C™ and USB-C™ are trademarks of USB Implementers Forum. All other company names, product names, and service names mentioned herein may be trademarks of their respective companies.
FCC conditions This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. 2. This device may not cause harmful interference. This device must accept any interference received, including interference that may cause undesired operation. Belt clips, holsters and other body-worn accessories must not contain metallic components to satisfy RF Exposure requirements. Contact Address: TOSHIBA America Information Systems, Inc.
EU Declaration of Conformity This product is carrying the CE-Mark in accordance with the related European Directives. Responsible for CE-Marking is TOSHIBA EUROPE GMBH, Hammfelddamm 8, 41460 Neuss, Germany. The complete and official EU Declaration of Conformity can be found on TOSHIBA’s web site http://epps.toshiba-teg.com on the Internet. CE compliance Hereby, Toshiba Europe GmbH declares that the model(s) described in this manual is/are in compliance with Directive 2014/53/EU.
Aircraft Environments Any consequences resulting from the use of this product in working environments that are not verified/recommended are not the responsibility of TOSHIBA. The consequences of the use of this product in non-verified working environments may be: Interference with other devices or machines in the near surrounding area. Malfunction of, or data loss from, this product caused by disturbances generated by other devices or machines in the near surrounding area.
Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence.
Following information is only valid for EU-member States: Information requirements Regulation EC 1275/2008 Additional information as required by Regulation (EC) 1275/2008 amended by Regulation (EU) 801/2013 implementing European Eco-Design Directive with regard to requirements for standby, off mode and networked standby electric power consumption of electrical and electronic household and office equipment can be found here: http://www.toshiba.
Disposal of batteries and/or accumulators The crossed out wheeled dust bin symbol indicates that batteries and/or accumulators must be collected and disposed of separately from household waste. If the battery or accumulator contains more than the specified values of lead (Pb), mercury (Hg), and/or cadmium (Cd) defined in the European Battery Directive, then the chemical symbols for lead (Pb), mercury (Hg) and/or cadmium (Cd) will appear below the crossed out wheeled dust bin symbol.
Following information is only for Turkey: Disposal of products: The crossed wheelie bin symbol means that this product should not be collected and disposed with other household wastes. When product become waste at the end-of-life, to protect environment and human health, it should be given to nearest collection recycling or disposal center. For more information about collection and recycling programs in your country please contact your local authority or the retailer where the product was purchased.
Video Standard Notice THIS PRODUCT IS LICENSED UNDER THE AVC, THE VC-1 AND MPEG-4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NON-COMMERCIAL USE OF A CONSUMER FOR (I) ENCODING VIDEO IN COMPLIANCE WITH THE ABOVE STANDARDS ("VIDEO") AND/OR (II) DECODING AVC, VC-1 AND MPEG-4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NONCOMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE SUCH VIDEO.
5. 6. Products derived from this software may not be called "OpenSSL" nor may "OpenSSL" appear in their names without prior written permission of the OpenSSL Project. Redistributions of any form whatsoever must retain the following acknowledgment: "This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit" ( http://www.openssl.
This can be in the form of a textual message at program startup or in documentation (online or textual) provided with the package. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1. 2. 3. Redistributions of source code must retain the copyright notice, this list of conditions and the following disclaimer.
Copyright 1996-2002, 2006 by David Turner, Robert Wilhelm, and Werner Lemberg Introduction ============ The FreeType Project is distributed in several archive packages; some of them may contain, in addition to the FreeType font engine, various tools and contributions which rely on, or relate to, the FreeType Project. This license applies to all files found in such packages, and which do not fall under their own explicit license.
authors (David Turner, Robert Wilhelm, and Werner Lemberg) as the `FreeType Project', be they named as alpha, beta or final release. `You' refers to the licensee, or person using the project, where `using' is a generic term including compiling the project's source code as well as linking it to form a `program' or `executable'. This program is referred to as `a program using the FreeType engine'.
-------------Neither the FreeType authors and contributors nor you shall use the name of the other for commercial, advertising, or promotional purposes without specific prior written permission. We suggest, but do not require, that you use one or more of the following phrases to refer to this software in your documentation or advertising materials: `FreeType Project', `FreeType Engine', `FreeType library', or `FreeType Distribution'. As you have not signed this license, you are not required to accept it.
observed to further reduce the risk of personal injury or damage to the computer. Be certain to read the following general precautions and to note the cautions included in the text of the manual. Provide adequate ventilation Always make sure that your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep Mode).
Heat injury Avoid prolonged physical contact with the computer. If the computer is used for long periods, its surface can become very warm. While the temperature will not feel hot to the touch, if you maintain physical contact with the computer for a long time, for example if you rest the computer on your lap, your skin might suffer a low-heat injury. If the computer has been used for a long time, avoid direct contact with the metal plate supporting the various interface ports as this can become hot.
Be careful not to subject the computer to impact or shock. A failure to follow this instruction could result in damage to computer, computer failure, or loss of data. Never transport your computer with any cards installed. This might damage either the computer and/or the card resulting in computer failure. Always use a suitable carry case when transporting the computer. When carrying your computer, be sure to hold it securely so that it does not fall or hit anything.
Chapter 2 Getting Started This chapter provides an equipment checklist, and basic information to start using your computer. If you use an operating system that was not pre-installed by TOSHIBA, some of the features described in this manual might not function properly. To start using this device as a Windows computer, connect the following items: a monitor a keyboard a mouse A USB-C™ to HDMI™/VGA Travel Adapter is recommended for the connections.
Conventions This manual uses the following formats to describe, identify, and highlight terms and operating procedures. Click Left-click the connected mouse once. Right-click Right-click the connected mouse once. Double-click Left-click the connected mouse twice. Start The word "Start" refers to the " " button in the lower-left corner of the screen on the connected monitor.
Connecting the AC adaptor Attach the AC adaptor when you want to charge the battery or operate from AC power. The battery pack must be charged before you can operate from battery power. The AC adaptor can automatically adjust to any voltage ranging from 100 volts to 240 volts and to a frequency of either 50 hertz or 60 hertz, enabling you to use this computer in almost any country/region. The adaptor converts AC power to DC power and reduces the voltage supplied to this computer.
Figure 2-1 Connecting the power cord to the AC adaptor (2-pin plug) Figure 2-2 Connecting the power cord to the AC adaptor (3-pin plug) Either a 2-pin or 3-pin adaptor/cord is included with the computer depending on the model. 2. Connect the DC output plug of the AC adaptor to the DC IN 19V jack on your computer. Figure 2-3 Connecting the DC output plug to the computer 2 1. DC IN 19V jack 1 2. DC output plug Product appearance depends on the model you purchased. 3.
Figure 2-4 Connecting the USB-C™ Adapter and other peripherals 1 1. USB Type-C™ (USB3.1 Gen1) port 2 2. USB Type-C™ adapter plug Product appearance depends on the model you purchased. Turning on the power This section describes how to turn on the power. The Power button ring LED indicates the status. Refer to the Power Condition Descriptions section for more information. After you turn on the power for the first time, do not turn it off until you have set up the operating system.
Figure 2-5 Turning on the power 1 1. Power button Product appearance depends on the model you purchased. Initial setup The Windows Startup Screen is the first screen displayed when you turn on the power. To install the operating system properly, follow the on-screen instructions on each screen. When it is displayed, be sure to read the license terms and license agreement carefully.
Task view Task view ( ) is launched from Windows taskbar at the bottom of the screen. Task view allows you to view the apps that are currently running. Also, you can create custom desktops so that running apps can be grouped for entertainment, productivity, or what you just want. To do this, click the Task view icon , and then click New desktop. Open the apps you want to use on that desktop. To switch between desktops, click Task view again.
Windows Hello Windows Hello is a more personal and secure way to sign in to your Windows system, apps, and services using fingerprint or face recognition. To set up Windows Hello, click Start -> in options. (Settings) -> Accounts -> Sign- Under Windows Hello, you will see options for Fingerprint if your computer has a supported fingerprint sensor. Once your fingerprint has been configured, you will be able to sign in with a quick touch. You might need to add a PIN before you can set up Windows Hello.
Restarting the computer Certain conditions require that you restart the computer, for example if you change certain computer settings. There are several ways to restart the computer: Click Start -> (Power) and then select Restart. Press CTRL, ALT, and DEL simultaneously (once) to display the menu window, and then select Restart by clicking the power icon ( in the lower-right corner. ) Before restarting the computer, be sure to save your data.
2. 3. Double-click the appropriate keyboard under Keyboards and click Power Management. Click Allow this device to wake the computer. If the computer enters Sleep Mode while a network application is active, the application might not be restored when the computer is next turned on and the system returns from Sleep Mode. To prevent the computer from automatically entering Sleep Mode, disable Sleep Mode within the Power Options. To use the Hybrid Sleep function, configure it in the Power Options.
feature does not save the status of any peripheral devices connected to the computer. Save your data. While entering Hibernation Mode, the computer saves the contents of memory to the internal storage drive. However, for safety sake, it is best to save your data manually. Data will be lost if you disconnect the AC adaptor before the save is completed.
3. Click the Save changes button. Data save in Hibernation Mode When you turn off the power in Hibernation Mode, the computer takes a moment to save the current data in memory to the internal storage drive. After you turn off the computer, and the content of memory has been saved to the internal storage drive, turn off the power to any peripheral devices. Do not turn the computer or devices back on immediately. Wait a moment to let all capacitors fully discharge.
Do not use utilities, including those intended to enhance internal storage drive access speed. They might cause unstable operation and damage data. Do not shut down/log off or Sleep/Hibernate while writing or rewriting the media. Set the computer on a level surface and avoid places subjected to vibrations such as airplanes, trains, or cars. Do not use on an unstable surface such as a stand.
Make sure that the AC adaptor is connected during the restoring process. When you reinstall the Windows operating system, the internal storage drive will be reformatted and all data will be lost. If your model has fingerprint function, before you reinstall the Windows operating system, delete the registered fingerprints. Otherwise, same fingerprints cannot be registered after the reinstallation. Make sure to use the default Boot Mode option in TOSHIBA Setup Utility before restoring. 1.
Restoring the pre-installed software from the Recovery Partition A portion of the total internal storage drive space is configured as a hidden recovery partition. This partition stores files which can be used to restore pre-installed software in the event of a problem. If you set up your internal storage drive again later, do not change, delete, or add partitions in a manner other than specified in the manual, otherwise you might find that space for the required software is not available.
Chapter 3 The Grand Tour This chapter identifies the various components of the computer. It is recommended that you become familiar with each before you operate the computer. Legal Footnote (Non-applicable Icons) For more information regarding Non-applicable Icons, refer to the Legal Footnotes section. Handle your computer carefully to avoid scratching or damaging the surface. Grand Tour The following figure shows essential components of the computer.
Figure 3-1 Grand tour of the computer 4 3 2 1 8 9 10 6 11 12 12 5 7 13 1 14 15 1. Wireless communication antennas (not shown) 2. Universal Serial Bus (USB 3.0) port 3. USB Type-C™ (USB3.1 Gen1) port 4. Headphone/Microphone jack 5. Memory media slot 6. Control buttons 7. Fingerprint Sensor* 8. Security lock slot 9. Power button ring LED 10. Power button 11. DC IN/Battery indicator 12. Cooling vents 13. DC IN 19V jack 14. Battery lock 15. Battery pack * Provided with some models.
Universal Serial Bus (USB 3.0) port One Universal Serial Bus port, which complies to the USB 3.0 standard, is provided on the computer. The USB 3.0 port is compliant with USB 3.0 standard and backward compatible with USB 2.0 devices. USB Type-C™ (USB3.1 Gen1) port One USB Type-C™ port, which complies to the USB 3.1 Gen1 standard, is provided on the computer. This USB Type-C™ (USB3.1 Gen1) port (DC5V, 3A) supports USB 2.0 and USB 3.1 Gen1 with theoretical maximum transmission rate at 5Gbps.
Fingerprint Sensor This sensor enables you to enroll and sign in with a fingerprint in Windows Hello. For more information, refer to the on-screen instructions in Windows Hello. Some models are equipped with a Fingerprint Sensor. Security lock slot A security cable can be attached to this slot and then connected to a desk or other large object in order to deter theft of the computer. Power button ring LED The Power button ring LED normally glows white when the computer is turned on.
Battery lock Slide the battery lock to release the battery pack ready for removal. Battery pack The rechargeable lithium-ion battery pack provides power to the computer when the AC adaptor is not connected. For more detailed information on the use and operation of the battery pack, refer to the Battery section. Legal Footnote (Battery Life) For more information regarding Battery Life, refer to the Legal Footnotes section.
Legal Footnote (Internal Storage Drive Capacity) For more information regarding Internal Storage Drive Capacity, refer to the Legal Footnotes section. Power Condition Descriptions The computer operating capability and battery charge status are affected by different power conditions, including whether an AC adaptor is connected and what the battery charge level is.
User's Manual Flashing White Indicates that the computer is in Sleep Mode, and that there is sufficient power available (AC adaptor or battery) to maintain this condition. No light Under any other conditions, the indicator does not light.
Chapter 4 Operating Basics This chapter describes the basic operations of your computer, and highlights the precautions that must be taken when using it. Using the Control buttons The Control buttons on the computer might support the following operations: Arrow buttons Press the up/down/left/right button to navigate within the connected screen. Up + down: press and hold these two buttons simultaneously for 5 seconds to lock/unlock the buttons.
Figure 4-1 Using the Fingerprint Sensor 1 1 1 1. Fingerprint sensor Fingerprint cannot be used in models that do not have a fingerprint function. Total fingerprints which can be registered is 20. Points to note about the Fingerprint Sensor Be aware of the following considerations when using the fingerprint sensor. A failure to follow these guidelines might result in damage to the sensor, sensor failure, fingerprint recognition problems or a lower fingerprint recognition success rate.
Avoid the following finger conditions for enrollment or recognition as they might result in fingerprint enrollment errors or a drop in the fingerprint recognition success rate Soaked or swollen finger, for example as might occur after taking a bath. Injured finger Wet finger Soiled or oily finger Extremely dry skin condition on finger Observe the following to improve the fingerprint recognition success rate. Enroll two or more fingers.
configuration while the computer is turned off. If the RTC battery becomes completely discharged, the system will lose this information and the realtime clock and calendar will stop working. You can change the Real-Time Clock settings in the TOSHIBA Setup Utility. Refer to Real-Time Clock for further information. The RTC battery of the computer must be replaced only by your dealer or by a TOSHIBA service representative. The battery can explode if not properly replaced, used, handled, or disposed of.
Procedures To recharge a battery pack, connect the AC adaptor to the DC IN 19V jack and plug the other end into a working outlet. The DC IN/Battery indicator glows amber while the battery is being charged. Use only the computer connected to an AC power source or optional TOSHIBA Battery charger to charge the battery pack. Never attempt to charge the battery pack with any other charger. Charging Time The following table shows the approximate time required to charge an exhausted battery fully.
1. 2. 3. Fully discharge the battery by leaving it in the computer with the power on until the system automatically turns itself off. Connect the AC adaptor to the DC IN 19V jack of the computer, and to a wall outlet that is supplying power. Charge the battery until the DC IN/Battery indicator glows white. Repeat these steps two or three times until the battery recovers normal capacity. Monitoring battery capacity Remaining battery power can be monitored using the following methods.
Battery pack exhausted time When you turn off the power of your computer with the battery pack fully charged, the battery pack is exhausted within the following approximate period. Battery type Sleep Mode Shut Down Mode Battery pack about 5 days about 9 days (20 Wh, 2 cell) Be aware that the battery pack exhausted time is affected if there are any external devices connected. Extending battery life To maximize the life of your battery pack, do the following at least once a month. 1. 2. 3. 4. 5.
Do not remove the battery pack while the computer is in Sleep Mode, as data is stored in RAM, so if the computer loses power it might be lost. In Hibernation Mode, data will be lost if you remove the battery pack or disconnect the AC adaptor before the save is completed. Do not unlock the battery pack while carrying the computer or the battery pack might fall out and cause injuries. Removing the battery pack To remove a discharged battery, do the following: 1. 2. 3. 4. 5. 6. Save your work.
Memory media The computer is equipped with a memory media slot that can accommodate some kinds of memory media with various memory capacities so that you can easily transfer data from devices, such as digital cameras and Personal Digital Assistants. Keep foreign objects out of the memory media slot. Never allow metal objects, such as screws, staples and paper clips, to enter the computer or Keyboard.
To format all areas of the memory card, including the protected area, you must obtain an appropriate application that applies the copy protection system. Media care Observe the following precautions when handling the card. Do not twist or bend cards. Do not expose cards to liquids or store in humid areas or lay media close to containers of liquid. Do not touch the metal part of a card or expose it to liquids or let it get dirty. After using card, return it to its case.
3. Press the memory media gently until it clicks into place. Figure 4-4 Inserting memory media 1 1. Memory media slot 2 2. Memory media Make sure that the memory media is oriented properly before you insert it. If you insert the media in wrong direction, you might not be able to remove it. When inserting the memory media, do not touch the metal contacts. You might expose the storage area to static electricity, which can destroy data.
Installing a SIM card To install a SIM card, do the following: 1. 2. 3. 4. 5. Click Start -> (Power), and then select Shut down and ensure that the Power button ring LED is off Remove the AC adaptor and all cables and peripherals connected to the computer. Turn the computer upside down and remove the battery pack. Locate the SIM card slot. To pop the SIM card tray partially open, insert a slender object (about 10mm, diameter 0.8mm), such as a straightened paper clip, into the eject hole.
Removing a SIM Card To remove the SIM card, do the following: 1. 2. 3. 4. 5. Shut down the computer. Make sure the Power button ring LED is off. Turn the computer upside down and remove the battery pack. To pop the SIM card tray partially open, insert a slender object (about 10mm, diameter 0.8mm), such as a straightened paper clip, into the eject hole. Gently pull to open the SIM card tray. Remove the SIM card from the SIM card tray. Insert the SIM card tray back into the SIM card slot.
Do not connect other USB Type-C™ adapter to USB Type-C™ port of USB Type-C™ adapter. Do not connect a USB hub to the USB 3.0 port of the USB Type-C™ adapter. Be sure to connect it to the USB 3.0 port on the computer itself. USB-C™ to HDMI™/VGA Travel Adapter This adapter provides: USB Type-C™ port (Power Delivery Charging), VGA monitor port, HDMI™ output port, USB 3.0 port and LAN port. Figure 4-6 USB-C™ to HDMI™/VGA Travel Adapter 2 3 1 4 5 1. USB Type-C™ port (Power 4.
LAN cable types The computer must be configured properly before connecting to a LAN. Logging onto a LAN using the computer’s default settings might cause a malfunction in LAN operation. Check with your LAN administrator regarding set-up procedures. If you are using Gigabit Ethernet LAN (1000 megabits per second, 1000BASE-T), be sure to connect with a CAT5e cable or higher. You cannot use a CAT3 or CAT5 cable.
2. Plug one end of the cable into the LAN port on the USB Type-C™ adapter. Press gently until you hear the latch click into place. Figure 4-7 Connecting the LAN cable 1 2 3 1. USB Type-C™ port 2. USB Type-C™ adapter 4 3. LAN port 4. LAN cable USB Type-C™ adapter appearance varies depend on the model you purchased. 3. Plug the other end of the cable into a LAN hub connector or router. Check with your LAN administrator and hardware or software vendor before using or configuring a network connection.
Figure 4-8 Connecting the HDMI™ output port 1 2 4 3 1. USB Type-C™ port 2. USB Type-C™ adapter 3. HDMI™ output port 4. HDMI™ cable USB Type-C™ adapter appearance varies depend on the model you purchased. Do not plug/unplug an HDMI™ device under the following conditions: The system is starting up. The system is shutting down. When you unplug the HDMI™ cable and replug it, wait at least 5 seconds before you replug the HDMI™ cable again.
2. 3. 4. Plug one end of the VGA cable into the VGA port of the external VGA monitor. Turn the external monitor's power on. Plug the other end of the VGA cable to the VGA monitor port on the USB Type-C™ adapter. There are no fastening screws for an external monitor cable on the VGA monitor port. However, external monitor cables which have connectors with fastening screws can still be used. Figure 4-9 Connecting the VGA cable to the VGA monitor port 1 2 3 1. USB Type-C™ port 2.
1. 2. 3. Go to (Settings) and click Devices -> Bluetooth & other devices > Add Bluetooth & other device. Click Wireless display or dock. Your computer starts searching for the wireless display device. After the wireless display device is searched, follow the on-screen instructions to finish connection. After the connection is established, the name of the wireless display device appears under Projectors.
Universal AC Adaptor If you frequently use your computer at more than one site, it might be convenient to purchase an additional AC adaptor to be kept at each site in order to remove the need to carry the adaptor with you always. USB Type-C™ Adapters You can purchase different types of USB TypeC™ adapters as accessories from TOSHIBA. Please contact your reseller or TOSHIBA dealer regarding which type is available in your region. Not all the accessories are available in your region.
When you first launch the Realtek HD Audio Manager, you can see two device tabs. Speakers is the default output device. Microphone Array is the default input device. To change the default device, click the Set Default Device button under the chosen device tab. Information to view hardware information, software Click the Information button information, and language setting. Power Management The audio controller in your computer can be turned off when the audio function is not used.
Chapter 5 Utilities and Advanced Usage This chapter describes the utilities and special features of this computer, and the advanced usage of some utilities. Utilities and Applications This section describes the pre-installed utilities that come with the computer and details how to start them. For further information on their operation, refer to online manual, help files, or README.TXT file (if applicable) of each utility.
Furthermore, this utility contains Peak shift function that can help reduce power usage during periods of peak demand by shifting some power consumption to periods when demand is lower. The utility also supports "eco Charge Mode". The battery will not be fully charged in this mode, thus extending the life cycle of the battery. It is recommended using the computer with AC adaptor connected as the battery operating time is comparatively short in this mode.
Delete (button) Click this button to delete a registered password. Before you can delete a password, you must first enter the current password correctly. Change (button) Click this button to change a registered password. Before you can change a password, you must first enter the current password correctly. Owner String (text box) You can use this box to associate text with the password. After you enter text, click Apply.
3. Press ENTER. If you enter the password incorrectly three times in a row, or if you do not enter the password within 1 minute, the computer shuts down. In this case, some features that can power on the computer automatically (Wake-up on LAN, Task Scheduler, etc) might not work. You must turn the computer back on to retry password entry.
To save the changes and exit the utility, press the F10 key and proceed by selecting Yes or select Exit -> Exit Saving Changes -> Yes. The computer restarts immediately. TOSHIBA Maintenance Utility TOSHIBA Maintenance Utility is provided to erase the internal storage drive. This utility allows you to delete all data and partitions, and also overwrite all sectors on the internal storage drive. If there is an external hard disk drive connected to your computer, it can also be erased.
Intelligent power supply *1 A microprocessor in the computer's intelligent power supply detects the battery charge, automatically calculates the remaining battery capacity, and protects electronic components from abnormal conditions such as a voltage overload from the AC adaptor. This can be specified in the Power Options. Battery save mode *1 This feature lets you configure the computer in order to save battery power. This can be specified in the Power Options.
Heat dispersal *1 To protect against overheating, the processor is equipped with an internal temperature sensor which activates a cooling fan or lowers the processing speed if the computer's internal temperature rises to a certain level. You are able to select whether to control this temperature by either turning on the fan first, then if necessary lowering the processor speed, or by lowering the processor speed first, then if necessary turning on the fan.
Chapter 6 Troubleshooting TOSHIBA has designed this computer for durability, however, should problems occur you are able to use the procedures detailed in this chapter to help determine the cause. You should become familiar with this chapter as knowing what might go wrong can help prevent problems from occurring in the first place. Problem-solving process If you observe the following guidelines, resolving problems will be much easier.
Check all cables to ensure that they are correctly and firmly attached to the computer - loose cables can cause signal errors. Inspect all connecting cables for loose wires and all connectors for loose pins. Check that your disc media is correctly loaded Always try to make detailed notes of your observations and keep them in a permanent error log - this helps you to describe your problems to TOSHIBA Support. In addition, if a problem recurs, the log you have made helps to identify the problem faster.
Hardware If you cannot find a software problem, you should then check the setup and configuration of your hardware. First run through the items in the preliminary checklist as described previously then, if you still cannot correct the problem, try to identify the source. The next section provides checklists for individual components and peripherals.
Verify that the computer is on by looking at the Power button ring LED. If the LED is glowing, the computer is on. Also, try turning the computer off and then on. If you are using an AC adaptor, verify that the computer is receiving power from the external power source by looking at the DC IN/Battery indicator. If the indicator is glowing, the computer is connected to a live external power source.
Overheating power down If the processor's temperature reaches an unacceptably high level with either setting, the computer automatically shuts down to prevent any damage. In this instance, all unsaved data in memory is lost. Problem Procedure Computer shuts down automatically. Leave the computer off until it reaches room temperature. If the computer has reached room temperature and it still does not start, or if it starts but shuts down quickly, contact TOSHIBA Support.
Problem Procedure Battery does not power the computer as long as expected If you frequently recharge a partially charged battery, the battery might not charge to its full potential. In these instances, you should fully discharge the battery and then attempt to charge it again. Check the Power saver option under Creat a power plan in the Power Options. Real-Time Clock User's Manual Problem Procedure The BIOS setting and system date/ time are lost.
BIOS Problem Procedure The computer cannot be powered on Disconnect the AC adaptor and remove the battery for several seconds. Then reinstall the battery and reconnect the AC adaptor. After that, press the power button. If it does not work, press the power button twice again. If it still does not work, press and hold the power button for 12 seconds. Real-Time Clock (RTC) information might be cleared if the power is turned on by pressing the power button.
Problem Procedure You cannot read a file Check to ensure that the required file is actually on the memory media card that is inserted into the computer. If you are still unable to resolve the problem, contact TOSHIBA Support. Pointing device If you are using a USB mouse, you should also refer to both the USB mouse section and the documentation supplied with your mouse. USB mouse Problem Procedure Mouse pointer does not respond to mouse operation In this instance, the system might be busy.
Problem Procedure The mouse pointer moves erratically The elements of the mouse responsible for detecting movement might be dirty. Refer to the documentation supplied with the mouse for instructions on how to clean it. If you are still unable to resolve the problem, contact TOSHIBA Support. USB device In addition to the information in this section, also refer to the documentation supplied with your USB device.
External monitor Also refer to Operating Basics, and to the documentation supplied with your monitor for further information. Problem Procedure Monitor does not turn on After confirming that the monitor's power switch is on, check the connections to make sure that the power cord/adaptor is firmly connected to the monitor and to a working power outlet. No display Try adjusting the contrast and brightness controls on the external monitor. Press the function key in order to change the display priority.
Problem Procedure Wake-up on LAN does not work Make sure the AC adaptor is connected. The Wake-up on LAN function consumes power even when the system is off. If problems persist, consult your LAN administrator. Wireless LAN Problem Procedure Cannot access Wireless LAN Make sure that the wireless communication function of the computer is on. If problems persist, contact your LAN administrator.
Review troubleshooting sections in the documentation supplied with your software and/or peripheral devices. If a problem occurs when you are running software applications, consult the software documentation for troubleshooting suggestions and consider calling the software company's technical support department for assistance. Consult the reseller or dealer from where you purchased your computer and/or software - they are your best resource for current information and support.
Chapter 7 Appendix Specifications This section summarizes the technical specifications of the computer. Physical Dimensions The following physical dimensions do not include parts that extend beyond the main body. The physical dimensions vary depending on the model you purchased.
AC Power Cord and Connectors The AC input plug of the power cord must be compatible with the various international AC power outlets and the cord must meet the standards for the country/region in which it is used. All cords must meet the following specifications: Wire size: Minimum 0.75 mm2 Current rating: Minimum 2.5 amperes Certification agencies China: CQC U.S. and Canada: UL listed and CSA certified No.
USA United Kingdom, South Africa, Middle-East UL approved BS approved Australia Europe, Africa, South Africa, Middle-East AS approved Approved by the appropriate agency Canada China CSA approved CCC approved State of Israel Africa SII approved Approved by the appropriate agency Switzerland Italy Approved by the appropriate agency Approved by the appropriate agency Information for Wireless Devices Wireless Technology Interoperability The Wireless LAN is compatible with other LAN systems Direc
Bluetooth® Modules are designed to be interoperable with any product with Bluetooth® wireless technology that is based on Frequency Hopping Spread Spectrum (FHSS) radio technology, and is compliant to: Bluetooth® Specification (depending on the model you purchased), as defined and approved by the Bluetooth® Special Interest Group. Logo certification with Bluetooth® wireless technology as defined by the Bluetooth® Special interest Group.
If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or environment (for example, airports), you are encouraged to ask for authorization to use the wireless device prior to turning on the equipment. Wireless LAN Technology The wireless communication function of the computer supports some wireless communication devices. Only some models are equipped with both Wireless LAN and Bluetooth® functions.
Media Access Protocol CSMA/CA (Collision Avoidance) with Acknowledgment (ACK) Radio Characteristics Radio Characteristics of Wireless LAN module might vary according to: Country/region where the product was purchased Type of product Wireless communication is often subject to local radio regulations. Although Wireless LAN wireless networking products have been designed for operation in the license-free 2.
Security Two advanced security mechanisms ensure a high level of security: Authentication prevents access to critical data and makes it impossible to falsify the origin of a message. Encryption prevents eavesdropping and maintains link privacy. Worldwide operation The Bluetooth® radio transmitter and receiver operate in the 2.4 GHz band, which is license-free and compatible with radio systems in most countries in the world.
Russian Federation: Limited Using SRD (Short Range Device) with implementation FHSS (Frequency-Hopping Spread Spectrum) modulation. 1. 2. 3. Maximum 2.5mW (4dBm) EIRP (Equivalent Isotropically Radiated Power) is permitted to use. Maximum 100mW (20dBm) EIRP is permitted to use with the following conditions: Permitted to use SRD for outdoor applications without restriction on installation height only for purposes of gathering telemetry information for automated monitoring and resources accounting systems.
Using SRD with DSSS (Direct Sequence Spread Spectrum) and other than FHSS wideband modulation. 1. 2. 3. Maximum EIRP density is 2mW/ MHz. Maximum100mW (20dBm) EIRP is permitted to use. Maximum EIRP density is 20mW/ MHz. Maximum 100mW (20dBm) EIRP is permitted to use with the following condition: It is permitted to use SRD for outdoor applications only for purposes of gathering telemetry information for automated monitoring and resources accounting systems or security systems.
Maximum Power Output (2400 - 2483.5 MHz) IEEE802.11 b/ Maximum 100mW (20dBm) EIRP g/n mode (2400 - 2483.5 MHz) BLE / Bluetooth Maximum 10mW (10dBm) EIRP (5150 - 5725 MHz) IEEE802.11 a/n/ Maximum 200mW (23dBm) EIRP ac mode The low band 5.15 - 5.35 GHz is for indoor use only. (5745 - 5875 MHz) IEEE802.11 a/n/ Maximum 25mW (13.98dBm) EIRP ac mode To remain in conformance with European spectrum usage laws for Wireless LAN operation, the above 2.4GHz and 5GHz channel limitations apply for outdoor usage.
USA-Federal Communications Commission (FCC) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. Refer to the FCC information section for the detailed information. Caution: Exposure to Radio Frequency Radiation The radiated output power of the Wireless device is far below the FCC radio frequency exposure limits.
Article 14 The low power radio-frequency devices shall not influence aircraft security and interfere legal communications; If found, the user shall cease operating immediately until no interference is achieved. The said legal communications means radio communications is operated in compliance with the Telecommunications Act. The low power radio-frequency devices must be susceptible with the interference from legal communications or ISM radio wave radiated devices.
(1)(2) (3)(4) (5) 1. 2. 3. 4. 5. 2.4 : This equipment uses a frequency of 2.4 GHz. DS : This equipment uses DS-SS modulation. OF : This equipment uses OFDM modulation. 4 : The interference range of this equipment is less than 40 m. : This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. It is possible to avoid the band of mobile object identification systems. 3. Indication for Bluetooth® The indication shown below appears on this equipment. (1) (2) (3) 1 (4) 1. 2. 3. 4. 2.
Intel® Dual Band Wireless-AC 8260 The Name of the radio equipment: 8260D2W DSP Research, Inc. Approval Number: D150070003 The following restrictions apply: Do not disassemble or modify the device. Do not install the embedded wireless module into other device. Information about Intel® AMT Your computer might support Intel® Active Management Technology (AMT) depending on the model you purchased.
2. Enter a new password. Password must comply with the following requirements concerning character types and length: Must be between 8 and 32 characters long. Must contain at least one number (“0”, “1-9”). Must contain a mix of lower-case (“a”, “b”, “z”, etc.) and upper-case (“A”, “B”, “Z”, etc.) letter. Must contain at least one special character of the following:` ~ ! @ $ % ^&*()-=+[];’<.>/? Underscore (“_”) is considered the same as Roman alphabet characters, and is not counted as a special character.
When using the computer with the AC adaptor connected and the AMT function set to enabled, power might still be supplied to the system memory even when the computer power is turned off, or the computer is in Sleep Mode or Hibernation Mode. When connecting the AC adaptor, the computer is powered and can be turned on. If the power is automatically turned off after approximately 5 to 7 seconds, it is because the RTC lasting time runs out, and the settings of AMT function have been cleared.
When using the AMT function, you should connect to a network by Wireless LAN. Information about Intel® Authenticate For Intel® Authenticate, please refer to www.intel.com/authenticate or related Intel web site. Legal Footnotes Non-applicable Icons Certain computer chassis are designed to accommodate all possible configurations for an entire product series.
Contact TOSHIBA technical service and support, refer to TOSHIBA support section for more information. 64-Bit Computing Certain 32-bit device drivers and/or applications might not be compatible with a 64-bit CPU/operating system and therefore might not function properly. Memory (Main System) Part of the main system memory might be used by the graphics system for graphics performance and therefore reduce the amount of main system memory available for other computing activities.
The actual transmission speed is lower than the theoretical maximum speed. Copy Protection Applicable copy protection standards included in certain media may prevent or limit recording or viewing of the media.
Index A External monitor problems 6-10 AC adaptor additional 4-20 connecting 2-3 DC IN 19V jack 3-4 B Battery extending life 4-7 monitoring capacity 4-6 real time clock 4-3 save mode 5-6 Battery pack replacing 4-7 H Hard disk drive automatic power off 5-5 L LAN cable types 4-15 connecting 4-15 LAN jack 4-14 M Bluetooth® 7-6 Media care Card care 4-10 C memory media card inserting 4-10 removing 4-11 Cleaning the computer 1-17 Cooling vents 3-4 D Memory media slot 4-9 microSD/SDHC/SDXC Card note 4-
user 5-2 Power Hibernation Mode 2-10 Shut Down mode 2-8 Sleep Mode 2-9 turning off 2-8 turning on 2-5 Problems AC power 6-5 Analyzing the problem 6-2 Battery 6-5 Dual Pointing device 6-8 External monitor 6-10 Hardware and system checklist 6-4 HDD 6-7 Memory Media Card 6-7 Overheating power down 6-5 Power 6-4 Real Time Clock 6-6 Sound system 6-9 TOSHIBA support 6-11 USB device 6-9 USB mouse 6-8 Sleep Mode setting 2-9 System automatic 5-5 Sound system problems 6-9 U USB device problems 6-9 W Wireless commu
