Warranty

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Two (2) Year (U.S. and select Latin American countries)

Standard Limited Warranty (“Limited Warranty”) for

Toshiba Branded Data Storage Products

THIS STANDARD LIMITED WARRANTY CONTAINS A MANDATORY AND BINDING

ARBITRATION PROVISION IN WHICH YOU AND TOSHIBA AGREE TO RESOLVE

ANY DISPUTES BETWEEN THE PARTIES BY BINDING ARBITRATION. PLEASE SEE

SECTION TITLED “HOW DO WE RESOLVE DISPUTES” BELOW.

What Does Your Warranty Cover? Toshiba America Information Systems, Inc.

(“Toshiba”) warrants that the Toshiba branded product you purchased for your end

use (“Product”) is free from defects in materials and workmanship under normal use

during the Limited Warranty Period. This Limited Warranty covers the Product for

warranty service only within the country where the Product was originally purchased

and only covers Products purchased as new.

How Long Does This Warranty Last? Two (2) years after the date of your purchase

(“Limited Warranty Period”). The Limited Warranty Period for the rechargeable

battery if included with the Product is ninety (90) days from the date of your

purchase.

What Will Toshiba Do? If the Product fails to work as warranted, Toshiba will,

in its sole discretion, repair or replace the Product or part with a new or

remanufactured product/part that is at least equivalent to the original Product/

part. Toshiba will pay for shipment of the replacement Product to you via

standard ground service. In lieu of replacement, Toshiba may, in its sole

discretion, provide a refund or one-time credit for the replacement value of

the original Product, redeemable at the ToshibaDirect.com Web site (www.

ToshibaDirect.com). This is your sole and exclusive remedy for breach of

warranty. Replacement parts or products are warranted to be free from defects in

materials and workmanship for thirty (30) days or for the remainder of the Limited

Warranty Period, whichever is longer.

TOSHIBA IS NOT RESPONSIBLE FOR (1) DAMAGE TO OR LOSS OF ANY

PROGRAMS, DATA, OR INFORMATION ON THE PRODUCT BEING SERVICED,

OR (2) THE RESTORATION OR REINSTALLATION OF ANY PROGRAMS OR DATA

OTHER THAN SOFTWARE INSTALLED BY TOSHIBA WHEN THE PRODUCT WAS

MANUFACTURED.

What Are Your Obligations? You must retain proof of purchase showing price, date,

location of purchase and Product description which will be required for warranty

service (“Proof of Purchase”). Toshiba strongly recommends you register your

Product either during the initial start-up of the Product, or online at register.toshiba.

com. Your failure to complete Product Registration will not diminish your rights

under this Limited Warranty.

If applicable, always keep a backup copy of the data on your Product before

sending it in for repair and remove all condential, proprietary or personal

information.

Summary of content (12 pages)

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Two (2) Year (U.S. and select Latin American countries) Standard Limited Warranty (“Limited Warranty”) for Toshiba Branded Data Storage Products THIS STANDARD LIMITED WARRANTY CONTAINS A MANDATORY AND BINDING ARBITRATION PROVISION IN WHICH YOU AND TOSHIBA AGREE TO RESOLVE ANY DISPUTES BETWEEN THE PARTIES BY BINDING ARBITRATION. PLEASE SEE SECTION TITLED “HOW DO WE RESOLVE DISPUTES” BELOW. What Does Your Warranty Cover? Toshiba America Information Systems, Inc.
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What Does this Warranty Not Cover? On-site service/repair, or service made necessary due to Product or parts damaged by accident, misuse, abuse, neglect, improper installation/maintenance, modifications, fire, theft, acts of God, power failures, surges or electric shortages, lightning, or repairs by non-Toshiba authorized service providers, use outside of the environmental or operating parameters, or use with incompatible third party products.
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AUTHORIZED TOSHIBA REPRESENTATIVE, AUTHORIZED SERVICE PROVIDER OR RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR OF ANY CLAIM BY ANY OTHER PARTY. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR SOME PRODUCTS, SO THE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. TOSHIBA, ITS AFFILIATES AND SUPPLIERS DO NOT WARRANT THAT OPERATION OF THIS PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE.
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arbitrator fees for any arbitration initiated in accordance with the notice requirements herein. Other fees, such as attorneys’ fees and expenses of travel to the arbitration, will be paid in accordance with the JAMS Rules.
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Garantía limitada estándar de dos (2) años (“Garantía limitada”) (Estados Unidos y algunos países de América Latina) para productos de almacenamiento de la marca Toshiba ESTA GARANTÍA LIMITADA ESTÁNDAR CONTIENE UNA CLÁUSULA DE ARBITRAJE OBLIGATORIA Y VINCULANTE BAJO LA CUAL USTED Y TOSHIBA ACUERDAN RESOLVER CUALQUIER DISPUTA MEDIANTE ARBITRAJE VINCULANTE. POR FAVOR CONSULTE LA SECCIÓN “CÓMO SE RESUELVEN LAS DISPUTAS” QUE APARECE MÁS ADELANTE.
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hurto, fuerza mayor, fallas eléctricas, descargas o cortos eléctricos, tormentas eléctricas, o reparaciones realizadas por proveedores no autorizados por Toshiba para prestar servicio al Producto, uso que no cumpla con los parámetros ambientales o de funcionamiento, o uso con productos incompatibles de terceros. El Producto adquirido “tal cual en el estado en que se encuentre” o “con fallas, defectos o problemas conocidos”.
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SERVICIO AUTORIZADO O UN DISTRIBUIDOR HAYAN SIDO INFORMADOS DE LA POSIBLE EXISTENCIA DE DICHOS DAÑOS O DE CUALQUIER OTRA RECLAMACIÓN PRESENTADA POR CUALQUIER OTRA PARTE. ALGUNAS JURISDICCIONES NO PERMITEN LA EXCLUSIÓN O LIMITACIÓN DE DAÑOS INCIDENTALES O EMERGENTES CORRESPONDIENTES A ALGUNOS PRODUCTOS, DE MANERA QUE ESTAS EXCLUSIONES O LIMITACIONES PODRÍAN NO APLICARSE EN SU CASO. TOSHIBA, SUS FILIALES Y SUS PROVEEDORES NO GARANTIZAN EL FUNCIONAMIENTO CONTINUO O SIN ERRORES DEL PRODUCTO.
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por las Normas de JAMS. Salvo disposición en contrario en el presente reglamento, Toshiba pagará todos los costos administrativos y los honorarios del mediador de JAMS en cualquier arbitraje que se inicie de acuerdo con los requisitos de notificación aquí establecidos. Los demás costos, tales como honorarios de abogados y gastos de viaje para asistir al arbitraje, se pagarán de acuerdo con las Normas de JAMS.
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Garantia limitada padrão (“Garantia Limitada”) de dois (2) anos (EUA e determinados países da América Latina) para produtos de armazenamento de dados da marca Toshiba ESTA GARANTIA LIMITADA PADRÃO CONTÉM UMA CLÁUSULA DE ARBITRAGEM OBRIGATÓRIA E VINCULATIVA NA QUAL VOCÊ E A TOSHIBA CONCORDAM EM SOLUCIONAR EVENTUAIS DISPUTAS ENTRE AS PARTES POR MEIO DE ARBITRAGEM VINCULATIVA. CONSULTE A SEÇÃO ABAIXO INTITULADA “COMO SOLUCIONAMOS DISPUTAS”.
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decorrentes de acidente, mau uso, abuso, negligência, instalação/manutenção inadequada, modificações, incêndio, roubo, casos fortuitos, falhas de energia elétrica, oscilações ou falta de energia, relâmpagos, reparos por parte de provedores de serviços não autorizados pela Toshiba, uso fora dos parâmetros ambientais e operacionais ou uso com produtos incompatíveis de terceiros. Produto comprado “NO ESTADO EM QUE SE ENCONTRA” ou “com falhas, defeitos ou problemas conhecidos”.
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OU EM DECORRÊNCIA DO USO, OU DA INCAPACIDADE DE USO, DO PRODUTO E/ OU DOS MANUAIS DE USUÁRIO, MESMO QUE A TOSHIBA, OU UM REPRESENTANTE AUTORIZADO, PROVEDOR DE SERVIÇOS AUTORIZADO OU REVENDEDOR DA TOSHIBA TENHA SIDO INFORMADO SOBRE A POSSIBILIDADE DE TAIS DANOS OU DE QUALQUER REIVINDICAÇÃO DE QUALQUER OUTRA PARTE.
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Taxas/custos. Após receber sua notificação de arbitragem, a Toshiba reembolsará, prontamente, a sua taxa de registro de arbitragem, a menos que Você busque mais de US$ 75.000 em danos, situação na qual o pagamento dessas taxas será regido pelas Regras da JAMS. Exceto se expressamente previsto de outra forma neste instrumento, a Toshiba pagará todas as taxas de administração e honorários de árbitro da JAMS para qualquer arbitragem iniciada em conformidade com os requisitos de notificação aqui descritos.