Declaration of conformity We, Toshiba Information Systems UK (Ltd), Mobile Communications Division, of Toshiba Court, Weybridge Business Park, Addlestone Road, Weybridge, KT15 2UL declare under our sole responsibility that this product (Portégé G910/G920, Type (Model) Name CH5-E01/CH5-E02) is in conformity with the following standards and/or other normative documents: Declaration of conformity 3GPP TS 51.010-1, 3GPP TS 34.
Health and safety G910-G920_UM_EN.book Page 14 Friday, November 9, 2007 2:02 PM 14 Health and safety General Health and safety • Always use your Toshiba phone in the intended manner. Incorrect usage may affect performance. Only qualified service personnel should install or repair the phone and its accessories. • To avoid permanent damage to your Toshiba phone, use only Toshiba approved batteries and accessories. • The bundled battery and AC adapter are only for use with your Toshiba phone.
Health and safety Operating environment • Do not handle your Toshiba phone while driving or when operating machinery. If you must handle the phone while driving, park the vehicle before conversing. If using an integrated hands free device, make sure the phone is securely placed in its holder. • Switch your Toshiba phone off if you are entering a hospital or health care facilities. Medical equipment may be affected by phone usage. Always follow building regulations governing phone usage.
Health and safety G910-G920_UM_EN.book Page 16 Friday, November 9, 2007 2:02 PM 16 Health and safety Electronic devices • If you wear a pacemaker, or are in the company of someone who does, you should be aware that there is a small risk of mobile phone usage interfering with the operation of the pacemaker. You should contact your doctor, or the manufacturer of the pacemaker, for more information. • Mobile phone usage may interfere with some hearing aids.
Health and safety • Do not short-circuit the battery. Accidental shortcircuiting can occur when a metallic object causes a direct connection between the + and terminals of the battery. • Do not leave the battery in areas of extreme cold or heat as this will affect the performance of the battery. Areas of extreme cold include a refrigerator, and areas of extreme heat include a car exposed to direct sunlight. • Do not dispose of the battery in a fire. • Do not dispose of the battery in an ordinary bin.
Health and safety G910-G920_UM_EN.book Page 18 Friday, November 9, 2007 2:02 PM 18 Health and safety Emergency calls Calls cannot be made to emergency services while data communication is being performed within a GSM area. If the system mode is set to UMTS Only or GSM Only, calls cannot be made to emergency services if the selected network is unavailable. Also, calls may not be able to be made to emergency services depending on the network services of some service providers.
Health and safety FCC notice This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Health and safety Health and safety.fm Page 20 Friday, November 9, 2007 7:33 PM Health and safety FCC RF exposure information Body-worn operation Your Toshiba phone is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government. This phone was tested for typical body-worn operations with the back of the phone kept at a distance of 1.5cm from the body.
Health and safety European RF Exposure Information Your Toshiba phone is a radio transmitter and receiver. It is designed not to exceed the limits for exposure to radio waves recommended by international guidelines. These guidelines were developed by the independent scientific organisation ICNIRP and include safety margins designed to assure the protection of all persons, regardless of age and health. The guidelines use a unit of measurement known as the Specific Absorption Rate, or SAR.
Health and safety G910-G920_UM_EN.book Page 22 Friday, November 9, 2007 2:02 PM Health and safety The following Information is only for EU-Member States: The use of the above symbol indicates that this product may not be treated as household waste. By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product.
Care and maintenance Care and maintenance Care and maintenance You can greatly enhance the life span of your Toshiba phone, and the parts and accessories, by following the suggestions below. TIP: Maintaining your Toshiba phone, and the parts and accessories, in a good condition will help you fulfil the warranty obligations. • Keep your Toshiba phone, and all the parts and accessories, out of the reach of small children and pets.
Care and maintenance G910-G920_UM_EN.book Page 24 Friday, November 9, 2007 2:02 PM 24 Care and maintenance • If the tip of the stylus is damaged, do not use it. If you operate the Touch screen with a damaged stylus, the Touch screen may be damaged. When the stylus is damaged, please purchase a new one. • Do not tap hard on the Touch screen, as this may cause permanent damage to the screen. • Do not apply paint or other such substances to your Toshiba phone.
Care and maintenance Reinitialising your Toshiba phone You should only use this procedure as a last resort. If you are experiencing a problem with an application, it is most likely a result of a conflict between installed programs. We recommend uninstalling the most recently added program first. Also verify that the program is designed to be run on your Toshiba phone by comparing the requirements to the information provided with your phone - tap Start > Settings > System > About to view this information.
Getting started G910-G920_UM_EN.
Getting started Phone layout and functions 1. Power key - press and hold to turn power on/off. Press to enter sleep mode, and press and hold to wake up from sleep mode. 2. microSD card slot 3. Earpiece 4. Headset connector 5. SubDisplay - displays clock, status indicators, etc. 6. Side key - adjusts the volume. 7. Fingerprint sensor 8. End key - ends calls/operations and returns to Today screen. 9.
Getting started G910-G920_UM_EN.book Page 28 Friday, November 9, 2007 2:02 PM 28 Getting started 16. Battery cover 17. Camera light 18.
Getting started 19. Program buttons - initially set to (Left side) Contacts, Messaging, Internet Explorer, Calendar/ (Right side) Tasks, Today, File Explorer, Windows Media. You can reassign Program buttons. 20. Touch screen 21. Front camera 22. Keyboard - for entering phone numbers and characters. 23. OK key (first level) - confirms data entries, and exits the current program. Press and hold this key to change ringer settings (On/Vibrate/Off). / Bluetooth (second level). 24.
Getting started G910-G920_UM_EN.book Page 30 Friday, November 9, 2007 2:02 PM Getting started Today screen You can access the Home screen from any menu by pressing the End key. Important information such as date, time, status indicators, appointments and profile are displayed on the Today screen. You can open a program directly by selecting the relevant icon and pressing the Action key. 1. Title bar 2. Displays time and date. 3.
Getting started Start menu To access the Start menu, tap Start from the Today screen. You can then tap the required program. 1. Recently used programs. 2. Today 3. Pinned applications. 4. Programs 5. Settings 6. Help n 1 2 Getting started G910-G920_UM_EN.book Page 31 Friday, November 9, 2007 2:02 PM 3 4 5 6 NOTE: The pinned applications and Help in the Start menu can be customised to your own preference. For more information, please refer to Customising your Start menu in the Settings section.
Getting started G910-G920_UM_EN.
Getting started Slot Type 2 Roaming icons 3 Data icons 4 Signal strength icons Icon Description Multiple notifications. This icon is displayed when there are multiple occurrences that would normally each display an icon, for example, when there is a missed call and the alarm is pending). This icon is displayed automatically after the last notification icon has been displayed briefly. You can tap this icon to view all of the individual notifications.
Getting started G910-G920_UM_EN.book Page 34 Friday, November 9, 2007 2:02 PM Getting started Slot Type 1 5 Volume icons2 6 Mini time Battery strength icons Icon - Missed call notification icon is dependent on the wireless service provider. The first New Voice Mail notification icon is displayed when the network supports the SMS notification of Voice Mail, and this has been selected by the user. The second New 34 Description Radio off No radio service.
Getting started SubDisplay functions When you close your Toshiba phone, the clock (in 24 hour format) is displayed on the subDisplay. You can confirm important notifications such as incoming calls, appointment alarms, and new messages on the subDisplay. Opening your Toshiba phone again will return to the previous screen on the mainLCD. Getting started G910-G920_UM_EN.
Getting started G910-G920_UM_EN.book Page 36 Friday, November 9, 2007 2:02 PM Getting started SubDisplay indicators Slot Type 1 Signal strength icons Roaming icons 2 36 Data icon Battery strength icons Icon Description GPRS in progress Voice/Video call in progress Data call in progress Radio off No radio service. The phone has not yet connected to a network.
Getting started Slot Type 3 Volume icons 4 Notification icons Icon Description Vibrate Ringer off Headset on Missed call New Voice Mail(s) Voice Mail on line1 Voice Mail on line2 Voice Mail on both lines New e-mail(s) or text message(s) Getting started G910-G920_UM_EN.
Getting started G910-G920_UM_EN.book Page 38 Friday, November 9, 2007 2:02 PM Getting started Installing the SIM card, battery and microSD card IMPORTANT: The SIM card is easily damaged by scratching and bending, so take care when handling it. • Slide the battery cover (1), lift the battery cover upwards and remove the battery (2) from the battery compartment.
Getting started • Insert the battery (4) into the battery compartment with the gold connectors facing towards the cable and phone charging connector. The battery is shaped so that it can only be inserted this way. Gently push down on the battery to snap it into place. ! • Gently slide the battery cover (2) into position. Getting started G910-G920_UM_EN.book Page 39 Friday, November 9, 2007 2:02 PM WARNING: Please use the bundled battery in your sales pack. Do not use other batteries.
Getting started G910-G920_UM_EN.book Page 40 Friday, November 9, 2007 2:02 PM 40 Getting started • Open the microSD card slot cover. Slide the microSD card into the slot (5). • To remove the microSD card, press it inwards (5). The microSD card will pop out (6). Close the slot cover.
Getting started Removing and reinserting the stylus • Remove the stylus from stylus slot (7). • When you want to reinsert the stylus, slide it gently into the stylus slot (7). Using the stylus The stylus is used for menu selection and data input on the Touch screen of your Toshiba phone. • Tap: Touch the screen once with the stylus to open items and select options. • Drag: Hold the stylus on the screen and drag it to select text and images. Drag in a list to select multiple items.
Getting started G910-G920_UM_EN.book Page 42 Friday, November 9, 2007 2:02 PM Getting started Charging the battery Low battery indicator You need to fully charge the battery before you can switch your Toshiba phone on for the first time. The battery will only achieve optimum performance after two or three complete charges. You can charge your battery in the following two ways: 1. Plug the AC adapter into an AC outlet and connect it to the charger connector on your Toshiba phone.
Getting started Managing a low battery Switching the power on and off When the low battery warning is displayed, do the following: 1. Save your current data. 2. Charge the battery as soon as possible. 3. Turn your Toshiba phone off. To switch your Toshiba phone on: 1. Press and hold down the Power key. The standby screen is displayed. 2. If a PIN or security code is requested, enter the code. ! Getting started G910-G920_UM_EN.
Getting started G910-G920_UM_EN.book Page 44 Friday, November 9, 2007 2:02 PM Getting started Synchronising Installing and setting up ActiveSync ActiveSync allows you to create a synchronisation relationship between your Toshiba phone and PC, and between your Toshiba phone and your Exchange server. This means that the shared data is always consistent. If you make a change, it is automatically made to the corresponding information on the other computer.
Getting started Changing ActiveSync settings Synchronising media Once you have set up synchronisation using the ActiveSync Setup Wizard on the PC, you can change your synchronisation settings at a later stage: • If you want to change ActiveSync settings for synchronising with a PC, use ActiveSync on the PC. For more information, see ‘Changing the amount of information synchronized’ in ActiveSync Help on the PC.
Call functions G910-G920_UM_EN.book Page 46 Friday, November 9, 2007 2:02 PM Call functions Making a call Call functions You can make calls from the Today screen, Phone screen, Contacts, Call History, or via speed dial. You can also make calls with your Toshiba phone closed by dialling a number displayed on the SubDisplay screen. Before making a call, ensure that your Toshiba phone is switched on, that there is a valid SIM card installed, and that the signal is sufficiently strong.
Call functions Making a call from the Call History The Call History displays calls you have made, received, and missed recently. 1. From the Phone screen, tap Keypad > Call History. 2. Select the relevant name or phone number. 3. Press the Send key or tap Call. Making a call using a recently dialled phone number 1. From the Today screen, press the Send key. 2. Select the relevant name or phone number, using the up and down arrows if required. 3. Press the Send key or tap Talk.
Call functions G910-G920_UM_EN.book Page 48 Friday, November 9, 2007 2:02 PM Call functions Using a speed dial From the Today screen, press and hold the speed dial number that you want to call. If the speed dial contains two digits, press the first digit, then press and hold the second digit. Your Toshiba phone dials the phone number. Editing a speed dial 1. From the Today screen, tap Phone > Keypad > Speed Dial. 2. Scroll to the required speed dial, then tap Menu > Edit... 3.
Call functions In-call options Answering or postponing a second call To answer or postpone a second call, you need to first enable the call waiting option by doing the following: 1. From the Today screen, tap Start > Settings. 2. On the Personal tab, tap Phone. 3. Tap the Services tab. 4. Tap Call Waiting in the list of services, and then tap the Get Settings... button. 5. When the settings have been received from the network, tap the Notify me radio button. 6. Tap ok.
Call functions G910-G920_UM_EN.book Page 50 Friday, November 9, 2007 2:02 PM Call functions Having a private conversation with a party To do this you will need to split the conference call up. 1. With the conference call running, tap Menu > Private. 2. Select the party with which you wish to have the private conversation and tap Private. n NOTE: The conference call feature depends upon your Service Provider supporting it. Please check with your Service Provider to ensure you can use this feature.
Call functions Video telephony Video calls allow you to enjoy live ‘face-to-face’ conversations with friends, family and colleagues. n NOTE: With your Toshiba phone closed, you cannot make a video call. Making a video call Before making a video call, you must confirm that the person you are video calling also has a videoenabled phone. To make a video call: 1. From the Today screen, tap Phone. 2. Enter the phone number. 3. Tap Video. The video call is made.
Messaging G910-G920_UM_EN.book Page 52 Friday, November 9, 2007 2:02 PM 52 Messaging This section describes how you can create, send, receive, organise, delete and store the following message types on your Toshiba phone: • Text (SMS,Short Message Service) message • Outlook E-mail • Multimedia message (MMS) You can also use the instant messaging application, Windows Live Messenger, from your Toshiba phone.
Messaging • Storage tab - Tap this tab to check the memory space of your phone, storage card and attachments. You can also select whether to store attachments on a storage card, and specify how deleted items are emptied. Creating and adding a signature to a message For each account in Messaging, you can specify a signature to be automatically inserted into messages that you send. To create a signature to be added to messages: 1. On the Accounts tab, tap Signatures... 2.
Messaging G910-G920_UM_EN.book Page 54 Friday, November 9, 2007 2:02 PM Messaging Alternatively, enter the mobile phone number of the recipient/s in the To: field. Use a semicolon to separate multiple recipients. 3. After you have selected your recipient/s, tap the message area and enter your message. 4. Tap Send. The text message is sent. TIP: To cancel a message before sending it, tap Menu > Cancel Message while in the text message creation screen.
Messaging E-mail Before you can send or receive e-mails, you need to set up an e-mail account. Your Toshiba phone supports the following types of e-mail accounts (all of which are covered here): • Internet e-mail (POP3/IMAP) • Exchange server (Outlook) Setting up an e-mail account automatically 1. From the Today screen, tap Start > Messaging > New E-mail Account. 2. Enter the e-mail address for this account into the E-mail address: field. 3.
Messaging G910-G920_UM_EN.book Page 56 Friday, November 9, 2007 2:02 PM Messaging 8. Tick the Save password checkbox if you wish to save your password to your Toshiba phone. This may or may not be required. Contact your Internet Service Provider (ISP) for more information. ! WARNING: If you save your password and then lose your Toshiba phone, you run the risk of someone else being able to access your e-mail account. 9. Tap Next. 10.
Messaging Tap Advanced Settings to edit additional settings for sending and deleting e-mails if required. Tap Done when you finished setting the Advanced Settings. 18. Tap Next. 19. Select the format for sending (HTML or Plain Text) from the Message format: list. 20. Select the download size limitation from the Message download limit: list. 21. Tap Finish. Setting up an Outlook E-mail account An Outlook E-mail account is created and managed by Microsoft's Exchange server.
Messaging G910-G920_UM_EN.book Page 58 Friday, November 9, 2007 2:02 PM Messaging TIP: To set the priority of the e-mail, tap Menu > Message Options. 3. Tap Send. TIP: If you are replying to an e-mail in an Outlook E-mail account, you will send less data if you do not edit the original message. This may reduce data transfer costs based on your rate plan. TIP: To cancel a message, tap Menu > Cancel Message.
Messaging 4. Tap Menu > Download Message. The complete message is retrieved the next time you synchronise or connect to your e-mail server to send/receive e-mail. Downloading an e-mail attachment In an open message with an attachment to download, tap the attachment. The attachment is downloaded the next time you synchronise or connect to your e-mail server to send/receive e-mail. Adding a picture to an e-mail 1. In the message area of an e-mail, tap Menu > Insert > Picture. 2.
Messaging G910-G920_UM_EN.book Page 60 Friday, November 9, 2007 2:02 PM Messaging MMS messaging The Multimedia Messaging Service (MMS) allows you to exchange multimedia messages containing data such as text, pictures, sounds, animation and video clips. You can send MMS messages to other mobile phones or to e-mail addresses. For details of MMS, and to enable your account for this service, contact your Service Provider. An MMS can be made of many pages, also known as 'slides'.
Messaging Using/creating templates Receiving MMS messages Tap Menu > Template > New From Template... and choose a template to use. Your Toshiba phone will alert you when a new MMS message arrives. Depending on your settings, the MMS contents may download a few moments later when the message will be ready to view in your MMS Inbox. The MMS Inbox functions in an identical way to your text message and e-mail inboxes. Selecting a background colour To select a background colour for the message: 1.
Messaging G910-G920_UM_EN.book Page 62 Friday, November 9, 2007 2:02 PM Messaging - empty the Deleted Items folder. - clear all MMS messages. - create a new account for e-mail. - change the messaging options. • Download Message - if you have chosen only to receive notification of MMS messages, and not to download the whole MMS message, you can mark a message for download. The MMS message will be downloaded when you next send or receive a message.
Messaging 7. Tap Ok. 8. Tap Set as Default to set this new account as your default MMS account. 9. Tap ok. Your Toshiba phone is now configured for MMS. Windows Live Messenger Windows Live Messenger is the next model of MSN Messenger, and provides new messaging service. Windows Live Messenger on your Toshiba phone provides instant access to your contact list, emoticons, and friends. This service is currently free of charge.
Messaging G910-G920_UM_EN.book Page 64 Friday, November 9, 2007 2:02 PM Messaging Windows Live Messenger overview With Windows Live Messenger you can send instant messages to your contacts' mobile device or PC. To use Windows Live Messenger, you need Microsoft Passport Network credentials. After obtaining the credentials, complete the following tasks: 1. Set up a connection to the Internet with your Toshiba phone. 2. Get a Windows Live ID. 3. Sign in to Windows Live Messenger.
Text input Text input Input methods Block Recognizer Your Toshiba phone has three text input methods: • Typing - Using Input Panel or the keyboard. • Writing - Using the stylus, writing directly on the screen. • Drawing - Using the stylus, drawing directly on the screen. Input Panel provides various input methods, including Block Recognizer, Keyboard, Letter Recognizer and Transcriber. By default, the Input Panel icon appears on the command bar to indicate which input method is currently selected.
Text input G910-G920_UM_EN.book Page 66 Friday, November 9, 2007 2:02 PM Text input Keyboard Letter Recognizer With the smart keyboard, you use the stylus to tap on the smart keyboard to enter characters. With Letter Recognizer, you can write individual letters, numbers and punctuation, which are then converted into typed text. TIP: Tap áü to enter miscellaneous vowels or To use Letter Recognizer, tap the selector arrow, symbols. and tap Letter Recognizer.
Text input Transcriber Using Transcriber Transcriber is a handwriting recognition program that allows you to write in cursive, print, or a combination of both. Transcriber works transparently in the background of programs, recognising words with its integrated dictionary. When transcriber is turned on, it interprets stylus movement anywhere on the screen as handwriting input.
Text input G910-G920_UM_EN.book Page 68 Friday, November 9, 2007 2:02 PM Text input To use gestures in Transcriber: Use quick strokes of the stylus to edit your text. Do the Enter, Space, and Tab gestures while writing text to insert returns, spaces, or tabs. Name Enter Space Backspace Words Caps Description Inserts a paragraph return at the cursor. The horizontal portion of the gesture must be at least two times longer than the vertical portion. Inserts a space at the cursor.
Text input Name Paste Tab Action Description Pastes cut or copied text. Do the gesture by drawing a line from the lower left of the screen diagonally up toward the right and back down to the right. Inserts a tab. The horizontal portion of the gesture must be at least two times longer than the vertical portion. Text input G910-G920_UM_EN.
Text input G910-G920_UM_EN.book Page 70 Friday, November 9, 2007 2:02 PM Text input Optimising handwriting recognition for Transcriber If Transcriber does not recognize your handwriting as accurately or quickly as you would like, there are some things you can do to optimise handwriting recognition. • Select the Writing Direction: picture that best matches the slant of your handwriting.
Text input Toolbar icon Description Text input G910-G920_UM_EN.book Page 71 Friday, November 9, 2007 2:02 PM Displays the Transcriber: Options screen. From here, you can set options such as Writing Direction:, pen settings, and Shorthand. Displays the Letter Shapes screen. This screen allows you to set your personal writing styles to maximise recognition. Displays the on-screen miniature keyboard. This allows you to quickly enter numbers, punctuation, and other symbols.
Text input G910-G920_UM_EN.book Page 72 Friday, November 9, 2007 2:02 PM Text input Drawing and writing on the screen 8. Write your text on the screen. 9. When you have finished, tap ok to return to the list of notes. With your Toshiba phone, you can draw directly on the screen, write on the screen, and save notes in your own handwriting. To do this, you must first set the input mode in Notes to Writing.
Text input Searching You can search for files and other items stored on your Toshiba phone in the My Documents folder or on a storage card. You can search by file name or by key words located in the item. For example, you can search email messages, notes, appointments, contacts, and tasks as well as in Help. To search for a file or an item: 15. .Tap Start > Programs > Search. 16. In the Search for: field, enter the file name, word, or other information you require. 17.
Settings G910-G920_UM_EN.book Page 74 Friday, November 9, 2007 2:02 PM Settings Settings Volume control Reassigning button functions If you want to turn the ringer off, or change the ringer settings quickly, press and hold the OK key. You can change the ringer setting cyclically (through On/Vibrate/Off) instead of tapping the ringer icon on the title bar. You can also change the ringer setting and volume using the stylus or by pressing the Side key up or down.
Settings Setting the input method 1. From the Today screen, tap Start > Settings. 2. On the Personal tab, tap Input. 3. On the Input Method tab, select a required input method from the Input method: list. 4. On the Word Completion tab, tap a desired setting for word completion. 5. On the Options tab, tap the desired options for writing and recording. These options apply to any program on your Toshiba phone when you can record or write.
Settings G910-G920_UM_EN.book Page 76 Friday, November 9, 2007 2:02 PM Settings ! WARNING: If you fail to enter the correct PIN 5. Enter the password and, if necessary, confirm the password. If your device is configured to for your SIM card following three consecutive connect to a network, use a strong password to unsuccessful attempts, you will need to help network security. contact your Service Provider to obtain the PIN Unblocking Key (PUK). Do not attempt to 6. Tap ok.
Settings To change your device lock password: 1. From the Today screen, tap Start > Settings. 2. On the Personal tab, tap Lock. You will be prompted to enter your current password or to swipe your finger. 3. In the Password: field, enter your new password. 4. Tap ok. Enabling Fingerprint The Fingerprint feature helps provide additional security on your Toshiba phone, by protecting it from unauthorised use. To enable the Fingerprint feature: 1. From the Today screen, tap Start > Settings. 2.
Settings G910-G920_UM_EN.book Page 78 Friday, November 9, 2007 2:02 PM Settings n NOTE: To disable this feature, enter your Owner information eight digit password, untick the Lock phone to use current SIM card only checkbox and Entering owner information could allow someone to return your Toshiba phone to you if it becomes lost. tap ok. 1. From the Today screen, tap Start > Settings. Enabling network-specific SIM Lock 2. On the Personal tab, tap Owner Information.
Settings 2. On the Personal tab, tap Phone. Setting call barring TIP: In the Sounds section, you can change Call barring allows you to screen incoming and the way that you are notified of incoming calls. outgoing calls. To set call barring: 1. From the Today screen, tap Start > Settings. 3. On the Phone tab, select the required type of 2. On the Personal tab, tap Phone. ringing tone (Ring, Vibrate, or a combination) 3. Tap the Services tab. from the Ring type: list. 4.
Settings G910-G920_UM_EN.book Page 80 Friday, November 9, 2007 2:02 PM Settings Setting call forwarding To set call forwarding: 1. From the Today screen, tap Start > Settings. 2. On the Personal tab, tap Phone. 3. Tap the Services tab. 4. Tap Call Forwarding in the list of services, and then tap the Get Settings... button to retrieve settings from network. 5. When the current settings are displayed, select the settings required for forwarding incoming calls. 6. Tap ok.