TOSHIBA Barcode Printer B-EV4D SERIES Owner’s Manual
CE Compliance (for EU only) This product complies with the requirements of EMC and Low Voltage Directives including their amendments. VORSICHT: Maschinenlärminformations-Verordnung 3. GPSGV, der höchste Schalldruckpegel beträgt 70 dB(A) oder weniger gemäß EN ISO 7779. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Safety Summary ENGLISH VERSION EO1-33088 Safety Summary Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions necessary for safe handling are included in this manual. All warnings and cautions contained in this manual should be read and understood before handling or maintaining the equipment. Do not attempt to effect repairs or modifications to this equipment.
Safety Summary ENGLISH VERSION EO1-33088 If foreign objects (metal fragments, water, liquids) enter the machines, first turn off the power switches and disconnect the power cord plugs from the outlet, and then contact your authorised TOSHIBA TEC representative for assistance. Continued use of the machine in that condition may cause fire or electric shock. Ensure that the equipment is Connect a properly grounded. Extension grounding wire. cables should also be grounded.
ENGLISH VERSION EO1-33088 TABLE OF CONTENTS Page 1. PRODUCT OVERVIEW.......................................................................................................... E1-1 1.1 Introduction.................................................................................................................... E1-1 1.2 Features ........................................................................................................................ E1-1 1.3 Unpacking........................................
ENGLISH VERSION EO1-33088 APPENDIX 2 INTERFACE ..........................................................................................................EA2-1 GLOSSARIES CAUTION! 1. This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC. 2. The contents of this manual may be changed without notification. 3. Please refer to your local Authorized Service representative with regard to any queries you may have in this manual.
1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33088 1.1 Introduction 1. PRODUCT OVERVIEW 1.1 Introduction Thank you for choosing the TOSHIBA B-EV4D series barcode printer. This Owner’s Manual contains valuable information from general set-up to confirming the printer's operation using test prints. You should read it carefully to help you gain maximum performance and life from your printer. This manual should be kept close at hand for everyday reference.
1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33088 1.4 Accessories When purchasing the power cord Since the power cord set is not enclosed in this unit, please purchase an approved one that meets the following standard from your authorized TOSHIBA TEC representative.
1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33088 1.5 Appearance 1.5 Appearance 1.5.1 Dimensions The names of the parts or units introduced in this section are used in the following chapters. 198 (7.8) 258 (10.2) 173 (6.8) 1.5.2 Front View Dimensions in mm (inches) STATUS Lamp Media View Window FEED Button Top Cover Release Button Media Outlet SD Card Slot 1.5.
1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33088 1.5 Appearance 1.5.4 Interior WARNING! Do not touch the print head or around it just after printing. You may get burned as the print head becomes very hot during printing.
1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33088 1.5 Appearance 1.5.5 Button and Indicator Lamp The [FEED] button operates as FEED button or PAUSE button depending on the printer statuses. • Pressing this button when the printer is in online As the FEED state causes a media feed. button • Pressing this button after removing a cause of an error returns the printer to online state. • Pressing this button during printing stops As the PAUSE printing after completing the current label.
2. PRINTER SETUP ENGLISH VERSION EO1-33088 2.1 Precautions 2. PRINTER SETUP This section outlines the steps necessary to setup your printer prior to its operation. The section includes precautions, connecting cables, assembling accessories, loading media, and performing a test print. 2.1 Precautions CAUTION! Avoid using the printer in the locations where it is subjected to intense light (e.g. direct sunlight, desk light). Such light may affect the sensors of the printer, causing malfunctions.
2. PRINTER SETUP ENGLISH VERSION EO1-33088 2.2 Procedure before Operation 2.2 Procedure before Operation NOTE: 1. To communicate directly with a host computer, an RS-232C, Centronics, Ethernet, or USB cable is required. (1) RS-232C cable: 9 pins (do not use a null modem cable) (2) Centronics cable: 36 pins (3) Ethernet cable: 10/100 Base (4) USB cable: V2.0 (Full Speed) 2. Use of a Windows Driver will allow issuing media on the printer from a Windows application.
2. PRINTER SETUP ENGLISH VERSION EO1-33088 2.4 Connecting the Cables to the Printer 2.3.2 Turning OFF the Printer CAUTION! 1. Do not turn off the printer power while the media is being printed as this may cause a paper jam or damage to the printer. 2. Do not turn off the printer power while the Green Indicator Lamp is flashing as this may cause damage to the data being downloaded. 1. Before turning off the printer power switch verify that the Indicator Lamp is illuminated in green, not flashing. 2.
2. PRINTER SETUP ENGLISH VERSION EO1-33088 2.4 Connecting the Cables to the Printer 2.4 Connecting the Cables to the Printer CAUTION! Be sure to connect the serial or parallel cable while the printer and the host computer are power-off states. Failure to do this may cause electric shock, short-circuit, or breakdown of the printer. NOTE: For the specifications of the serial interface cable, refer to APPENDIX 2, INTERFACE.
2. PRINTER SETUP ENGLISH VERSION EO1-33088 2.5 Connecting the Power Adapter and the Power Cord 2.5 Connecting the Power Adapter and the Power Cord NOTES: 1. Since the power cord is not enclosed in this printer, please purchase a proper one after referring to page 1-2. 2. The EA10953 AC adapter should be exclusively used for the B-EV4D Series printer. The B-EV4D Series printer must be powered by the EA10953 AC adapter. 1. Make sure that the printer power switch is in the OFF (O) position. 2.
2. PRINTER SETUP ENGLISH VERSION EO1-33088 2.6 Opening/Closing the Top Cover 2.6 Opening/Closing the Top Cover When opening or closing the Top Cover, please be sure to follow the instructions below. To open the Top Cover: WARNING! To avoid injury, be careful not to trap your fingers while opening or closing the cover. 1. Press down the Top Cover Release Button to unlock the Top Cover, then fully open the Top Cover. Top Cover CAUTION! 1.
2. PRINTER SETUP ENGLISH VERSION EO1-33088 2.7 Loading the Media 2.7 Loading the Media WARNING! 1. Do not touch any moving parts. To reduce the risk of fingers, jewellery, clothing, etc. being drawn into the moving parts, be sure to load the media once the printer has stopped moving completely. 2. To avoid injury, be careful not to trap your fingers while opening or closing the Top Cover. CAUTION! Be careful not to touch the Print Head Element when opening the Top Cover.
2. PRINTER SETUP ENGLISH VERSION EO1-33088 2.7 Loading the Media 2.7 Loading the Media (Cont.) 2. Slide the Media Holder Lock Switch to the Unlock (▲) side to release the Media Holders. Media Holder Lock Switch 3. Open the Media Holders. NOTE: Media path Feed Gap Sensor Media Holder Media Holder Platen Black mark sensor NOTES: 1. Refer to the Supply Path Label attached inside of the Top Cover. 2. Make sure that the print side faces up. 4.
2. PRINTER SETUP ENGLISH VERSION EO1-33088 2.7 Loading the Media 2.7 Loading the Media (Cont.) NOTES: 1. The sensor type used in the last print job has been selected. To change the sensor type, refer to Section 2.9.1 Media Sensor Calibration. 2. The Feed Gap Sensor is positioned 6.35 mm right from the media centre. 6. Adjust the media sensor position and select a sensor type to be used. . (Refer to Section 2.9.
2. PRINTER SETUP ENGLISH VERSION EO1-33088 2.7 Loading the Media 2.7 Loading the Media (Cont.) 9. Close the Top Cover gently and push down the arrow-indicating portions until they click. 10. Press the [FEED] button to check for a proper media feed. FEED Button There are three issue modes available for this printer. CAUTION! To separate the printed media from the media roll in batch mode, be sure to tear off the media at the Media Outlet or cut the media past the Strip Plate.
2. PRINTER SETUP ENGLISH VERSION EO1-33088 2.7 Loading the Media 2.7 Loading the Media (Cont.) NOTES: 1. When issuing labels without removing them from the backing paper, it is not necessary to pass the media through the Strip Block. 2. When the media is correctly set, the backing paper is supposed to be pinched by the Platen and the Strip Feed Roller as shown below. Strip mode (Option): When issued in the strip mode, labels are automatically removed from the backing paper each time a label is printed.
2. PRINTER SETUP ENGLISH VERSION EO1-33088 2.7 Loading the Media 2.7 Loading the Media (Cont.) WARNING! HAZARDOUS MOVING PARTS KEEP FINGERS AND OTHER BODY PARTS AWAY The cutter is sharp, so care must be taken not to injure yourself when handling the cutter. CAUTION! 1. Be sure to cut the backing paper of the label. Cutting labels will cause the glue to stick to the cutter which may affect the cutter quality and shorten the cutter life. 2.
2. PRINTER SETUP ENGLISH VERSION EO1-33088 2.7 Loading the Media 2.7 Loading the Media (Cont.) When a media roll has an outside diameter exceeding 127 mm (5”) and the inner core diameter of 76.2 mm (3”), the optional External Media Roll Hanger is required. 1. Fit the protrusions on the bottom of the printer into the holes in the External Media Roll Hanger. External Media Roll Hanger (Option) 2. Insert the Media Shaft into the core of the media roll. 3.
2. PRINTER SETUP ENGLISH VERSION EO1-33088 2.8 Media Sensor Calibration, Self Print Test, and Dump Mode Utilities This utility is used to calibrate the sensitivity of the Feed Gap/Black 2.8 Media Sensor Mark Sensor. Calibration, Self Print It is necessary to set the media sensors after the media is changed to Test, and Dump Mode different type. Utilities 2.8.1 Media Sensor Calibration 1. First, select the sensor to calibrate in the following procedure. Turn on the printer power.
2. PRINTER SETUP ENGLISH VERSION EO1-33088 2.8 Media Sensor Calibration, Self Print Test, and Dump Mode Utilities 2.8.2 Self Print Test and Dump Mode 1. Turn off the printer power and install a media roll on the printer. 2. Press the [FEED] Button while turning on the printer. The Indicator Lamp will light up in the following order: Green (Flashing) → Red (Flashing) → Orange (Flashing) → Orange → RED → Green 3. Release the [FEED] Button when the Indicator Lamp lights up in green. 4.
2. PRINTER SETUP ENGLISH VERSION EO1-33088 2.8 Media Sensor Calibration, Self Print Test, and Dump Mode Utilities 2.8.2 Self Print Test and Dump Mode (Cont.) The test print contents should be changed by the following commands and parameters: PROGRAM VERSION: VX.XX XXXX --- Firmware version and checksum TONE ADJUST: +XX ------------------------- Print tone fine adjustment value FEED ADJUST: +XX.Xmm ------------------ Print position fine adjustment value CUT POSITION ADJUST: +XX.
2. PRINTER SETUP ENGLISH VERSION EO1-33088 2.9 How to Use an SD Card 2.9 How to Use an SD Card CAUTION! 1. Turn off the printer before inserting or removing an SD card. Failure to do this may destroy the data in the SD card. 2. Do not turn off the printer during access to the SD card, as doing so may destroy the data in the SD card. 3. For handling of the SD card, refer to the instruction supplied with the SD card. This printer enables you to save print formats, writable characters, True Type fonts, etc.
3. MAINTENANCE ENGLISH VERSION EO1-33088 3.1 Cleaning 3. MAINTENANCE 1. 2. 3. 4. WARNING! Be sure to turn OFF the power before performing maintenance. Failure to do this may cause an electric shock. To avoid injury, be careful not to trap your fingers while opening or closing the cover. Be careful when handling the print head as it becomes very hot immediately after printing. Allow it to cool before performing any maintenance. Do not pour water directly onto the printer.
3. MAINTENANCE ENGLISH VERSION EO1-33088 3.1 Cleaning 1. Wipe the Platen with a soft cloth moistened with absolute ethyl alcohol. 2. Remove dust or paper particles from wipe the Black Mark Sensor, Feed Gap Sensor, and Cover Open Sensor with a dry soft cloth. 3.1.2 Platen/Sensors Feed Gap Sensor Platen Black Mark Sensor Cover Open Sensor 3.1.3 Cover Wipe the Cover with a dry soft cloth. Wipe off dirt with a soft cloth slightly moistened with mild detergent solution.
3. MAINTENANCE ENGLISH VERSION EO1-33088 3.2 Care/Handling of the Media 3.1.5 Strip Sensor/Strip Roller 1. Wipe the Strip Roller with a soft cloth moistened with absolute ethyl alcohol. (Option) 2. Remove dust or paper particles from the Strip Sensor with a dry soft cloth. Strip Sensor Strip Roller 3.2 Care/Handling of the Media CAUTION! Be sure to carefully review and understand the Supply Manual. Use only media which meets specified requirements.
4. TROUBLESHOOTING ENGLISH VERSION EO1-33088 4.1 Troubleshooting Guide 4. TROUBLESHOOTING WARNING! If a problem cannot be solved by taking actions described in this chapter, do not attempt to repair the printer. Turn off and unplug the printer. Then contact an authorised TOSHIBA TEC service representative for assistance. 4.1 Troubleshooting Guide Symptom The power lamp of the Power Adapter does not light up though the power cord is plugged in an AC outlet.
4. TROUBLESHOOTING ENGLISH VERSION EO1-33088 4.2 Status Lamp Symptom Labels are not separated from the backing paper smoothly. (When the optional strip unit is fitted.) Peel-off issue cannot be performed. (When the optional strip unit is fitted.) Media cannot be cut cleanly. (When the optional cutter unit is fitted.) Cause TOSHIBA TEC approved media is not used. Label loading method is incorrect. Solutions Replace the media with TOSHIBA TEC approved one. Load the label properly. (⇒ Section 2.
4. TROUBLESHOOTING ENGLISH VERSION EO1-33088 4.3 Removing Jammed Media Flashing speed of the LED Status Flashing slowly Flashing at medium speed Flashing fast Flashing interval 1 sec. 0.5 sec. 0.2 sec. 4.3 Removing Jammed Media This section describes in detail how to remove jammed media from the printer. CAUTION! Do not use any tool that may damage the print head. 1. Turn the power off. 2. Open the Top Cover and remove the media roll. 3. Remove the jammed media from the printer.
APPENDIX 1 SPECIFICATIONS ENGLISH VERSION EO1-33088 A1.1 Printer APPENDIX 1 SPECIFICATIONS Appendix 1 describes the printer specifications and supplies for use on the B-EV4D printer. A1.1 Printer The following are the printer specifications.
APPENDIX 1 SPECIFICATIONS ENGLISH VERSION EO1-33088 A1.2 Options Item Supply voltage Power consumption During a print job During standby Power supply Operating temperature range Storage temperature range Relative humidity Humidity for storage Ventilation for storage Resolution Printing method Issue mode Printing speed In the batch/cut mode In the strip mode Available media width (including backing paper) Effective print width (max.
APPENDIX 1 SPECIFICATIONS ENGLISH VERSION EO1-33088 A1.2 Options A1.2 Options Option Name AC Adapter Cover Type B-EV904-AC-QM-R Cutter module B-EV204-F-QM-R B-EV204-P-QM-R B-EV904-H-QM-R Strip module External media roll hanger B-EV904-PH-QM-R Description Attached to the printer bottom for housing the AC adapter. A cutter unit that makes full cuts. A cutter unit that makes partial cuts.
APPENDIX 1 SPECIFICATIONS ENGLISH VERSION EO1-33088 A1.3 Media A1.3.1 Media Type (Cont.) Unit: mm (inch) Issue mode Item c Width including backing paper d Media width Batch mode 10 to 999 (0.39 to 39.3) 10 to 457.2 (0.39 to 18.0) 10 to 999 (0.39 to 39.3) 10 to 457.2 (0.39 to 18.0) 8 to 997 (0.31 to 39.25) 203 dpi Label 300 dpi e Media pitch 203 dpi Tag 300 dpi 203 dpi f Media length Strip mode 25.4 to 112 (1.0 to 4.41) 22.4 to 109 (0.88 to 4.29) 25.4 to 152.4 (1.0 to 6) 25.4 to 152.4 (1.
APPENDIX 1 SPECIFICATIONS ENGLISH VERSION EO1-33088 A1.3 Media A1.3.3 Detection Area of the Reflective Sensor The Reflective Sensor is movable within the full range of the media width. The reflection factor of the Black Mark must be 10% or lower with a waveform length of 950 nm. The Reflective Sensor should be aligned with the centre of the Black Mark. Sensor should be positioned at the centre of the black mark. Detecting the black marks on the back. Min. 2 mm Min.
APPENDIX 1 SPECIFICATIONS ENGLISH VERSION EO1-33088 A1.3 Media The figure below shows the effective print area on the media. Start line 1mm 1.5mm from the left edge of media 1.5mm from the right edge of media Guaranteed print area 1mm Media feed direction Media width (Backing paper width is not included.) NOTES: 1. Be sure not to print on the 1.5-mm wide area from the media edges (shaded area in the above figure). 2. The centre of media should be positioned at the centre of the print head. 3.
APPENDIX 2 INTERFACE ENGLISH VERSION EO1-33088 APPENDIX 2 INTERFACE APPENDIX 2 INTERFACE Interface Cables To prevent radiation and reception of electrical noise, the interface cables must meet the following requirements: • Fully shielded and fitted with metal or metallized connector housings. • Keep as short as possible. • Should not be bundled tightly with power cords. • Should not be tied to power line conduits.
GLOSSARIES ENGLISH VERSION EO1-33088 GLOSSARIES GLOSSARIES Bar code A code which represents alphanumeric characters by using a series of black and white stripes in different widths. Bar codes are used in various industrial fields: Manufacturing, Hospitals, Libraries, Retail, Transportation, Warehousing, etc. Reading bar codes is a fast and accurate means of capturing data while keyboard entry tends to be slow and inaccurate.
GLOSSARIES ENGLISH VERSION EO1-33088 GLOSSARIES Supply Media Tag A type of media having no adhesive backing but black marks to indicate the print area. Usually tags are made of cardboard or other durable material. Thermal print head A print head using thermal transfer or thermal direct printing method.
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