32" 720p 60Hz LED TV 32L310U20 Before using your new product, please read these instructions to prevent any damage.
Contents CHILD SAFETY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 WARNING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 CAUTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Using the remote control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Installing remote control batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Programming universal remote controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Turning on your TV for the first time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Setting up the Favorites list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Tuning to a favorite channel using the menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Tuning to a favorite channel using the FAV button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Deleting a favorite channel using the FAV button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CHILD SAFETY PROPER TELEVISION PLACEMENT MATTERS THE CONSUMER ELECTRONICS INDUSTRY CARES Manufacturers, retailers, and the rest of the consumer electronics industry are committed to making home entertainment safe and enjoyable. • As you enjoy your television, please note that all televisions - new and old - must be supported on proper stands or installed according to the manufacturer's recommendations.
32L310U20 Important Safety Instructions CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER-SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
Handling the LCD panel • Your TV’s screen is made of glass. Do not drop your TV or hit, jolt, or press hard against the LCD panel. If the screen breaks, be careful of broken glass. • If the LCD panel is broken, make absolutely sure that you do not touch the liquid in the panel. This may cause skin inflammation. • If the liquid gets in your mouth, immediately gargle, rinse, and consult with your doctor.
32L310U20 End of life directives Your TV may contain materials that are regulated for environmental reasons. Your TV also contains materials that can be recycled and reused. To help protect the environment, contact your local authorities for information about disposal or recycling and about finding a recycler in your area before you dispose of your TV. 8 Non-active pixels The LCD panel contains almost 3 million thin film transistors, which provide exceptionally sharp video quality.
32" 720p 60Hz LED TV 32" 720p 60Hz LED TV Introduction DTS® TruSurround® Congratulations on your purchase of a high-quality Toshiba product. Your 32L310U20 represents the state of the art in LED TV design and is designed for reliable and trouble-free performance. HDMI®CEC Control Enjoy the benefit of having HDMI CEC-compatible products plug and play! No setup is needed! CEC technology lets different devices discover and communicate with each other.
32L310U20 Jacks and buttons Your TV may have any of the following items: Item Description Power/Function Function Power—Press to turn on your TV when your TV is off (in standby mode). Press and hold to turn off your TV when your TV is on. Warning: When your TV is off, power still flows through it. To completely disconnect power, unplug the power cord. Function—Quickly press and release to open the Function menu. Short press one or more times to highlight the option you want.
32" 720p 60Hz LED TV Remote control # Button # Button Press to... 6 MUTE Mute the sound or un-mute the sound. See Adjusting the volume on page 28. 7 VOL+/– Increase or decrease the volume. See Adjusting the volume on page 28. 8 TV—Navigate in on-screen TV menus and to adjust settings. USB—Control a photo slideshow. 9 MENU Open the on-screen menu. 10 BACK Return to the previous menu level.
32L310U20 Connecting a cable or satellite box Many cable or satellite TV boxes have more than one connection type. To get the best video, you should use the best connection type available. See Jacks and buttons on page 10.
32" 720p 60Hz LED TV AV (good) Note Cables are often color-coded to match color-coded jacks. Video and audio jacks Cable or satellite box Cable wall jack Coaxial cable AV cable 1 Make sure that your TV’s power cord is unplugged and all connected equipment is turned off. 2 Connect a coaxial cable (not provided) to the cable wall jack and to the cable-in jack on the cable or satellite box.
32L310U20 Connecting an antenna or cable TV (no box) Antenna/cable jack Antenna or cable TV (no box) Coaxial cable 1 Make sure that your TV’s power cord is unplugged and all connected equipment is turned off. 2 Connect a coaxial cable (not provided) to the antenna/cable jack on your TV and to the antenna or cable TV wall jack. 3 Plug your TV’s power cord into a power outlet, then turn on your TV. 4 Press INPUT to open the Input Selection list, select ANT / CABLE, then press ENTER.
32" 720p 60Hz LED TV Connecting a DVD or Blu-ray player Many DVD or Blu-ray players have more than one connection type. To get the best video, you should use the best connection type available. See Jacks and buttons on page 10. You can connect a DVD or Blu-ray player using: • HDMI (best) • AV (good) HDMI (best) DVD or Blu-ray player HDMI jack HDMI cable 1 Make sure that your TV’s power cord is unplugged and the DVD or Blu-ray player is turned off.
32L310U20 Connecting a game console You can connect a game console using: • HDMI (best) • AV (good) HDMI (best) HDMI jack Game console HDMI cable 1 Make sure that your TV’s power cord is unplugged and the game console is turned off. 2 Connect an HDMI cable (not provided) to one of the HDMI jacks on your TV and to the HDMI out jack on the game console. 3 Plug your TV’s power cord into a power outlet, then turn on your TV. 4 Turn on the game console, then set it to the correct output mode.
32" 720p 60Hz LED TV Connecting a computer You can connect a computer using: • HDMI (best) • DVI (same as HDMI but requires an audio connection) HDMI (best) HDMI jack Computer HDMI cable 1 Make sure that your TV’s power cord is unplugged and the computer is turned off. 2 Connect an HDMI cable (not provided) to one of the HDMI jacks on your TV and to the HDMI out jack on the computer. 3 Plug your TV’s power cord into a power outlet, then turn on your TV and the computer.
32L310U20 Connecting a USB flash drive USB port USB flash drive • Plug a USB flash drive into the USB port on your TV. Caution Do not remove the USB flash drive or turn off the TV while using the USB flash drive. You may lose data or damage the USB flash drive. Note For information about supported file types, see Supported photo file formats on page 33. Connecting headphones If the TV Speakers option on the Sound menu is set to Auto or Off, the TV speakers are muted when you connect headphones.
32" 720p 60Hz LED TV Connecting external speakers or a sound bar You can connect external speakers or a sound bar using: • Digital audio • Analog audio Digital audio Depending on the model, your TV may have a digital optical or digital coaxial audio jack. Digital optical audio jack Digital optical audio cable Digital speaker system Sound bar 1 Make sure that your TV’s power cord is unplugged and the digital speaker system or sound bar is turned off.
32L310U20 Analog audio Note If the TV Speakers option on the Sound menu is set to Auto or Off, the TV speakers are muted when you connect an analog sound system or sound bar. Audio out jack Analog speaker system Audio cable Sound bar 1 Make sure that your TV’s power cord is unplugged and the analog speaker system or sound bar is turned off. 2 Connect an audio cable (not provided) to the audio out jack on your TV and to the audio in jacks on the analog speaker system or sound bar.
32" 720p 60Hz LED TV Using the remote control Programming universal remote controls This section includes topics about: • Installing remote control batteries • Programming universal remote controls Installing remote control batteries 1 While squeezing the release latch on the back of the remote control, lift the battery compartment cover off of the remote control. You can operate your Toshiba TV with a new or existing universal remote control.
32L310U20 Common universal remote control codes The following is a list of the most common remote control codes.
32" 720p 60Hz LED TV Turning on your TV for the first time The first time you turn on your TV, the Initial Setup wizard opens. The wizard guides you through setting up basic settings including the menu language, time zone, Store or Home mode, TV signal source, and the channel list. Note You must select a voice guide setting, a language, time zone, and Home or Store mode. You cannot exit the Initial Setup wizard until you make these selections.
32L310U20 Using the one-touch function button The (power/function) button on your TV lets you select options for adjusting common settings. 1 Turn on your TV, then quickly press and release the (power/function) button on the front of your TV. The Function menu opens. 2 Short press the button one or more times to highlight the option you want, then press and hold the button (or wait for 10 seconds) to select the highlighted option.
32" 720p 60Hz LED TV Setting up the ANT / CABLE IN Understanding the basics This section covers basic information for: jack • Turning your TV on or off If you connect an antenna or cable TV without a box to the ANT / CABLE IN jack, you need to set up the jack so your TV correctly displays channels. 1 Press MENU, press or to highlight Installation, then press ENTER.
32L310U20 Selecting the video input source On-screen menu overview 1 Press INPUT. The Input Selection list opens. Notes • Depending on the signal source selected, you may see different options on your screen. • Menu items that are not selectable are grayed out. Accessibility menu 2 Do one of the following: • Press INPUT one or more times until the video input you want is selected. • Press or to highlight the video input you want, then press ENTER. • Press the number for the video input you want.
32" 720p 60Hz LED TV Sound menu Timers menu Get Help menu Options menu Installation menu www.tv.toshiba.
32L310U20 Navigating the menus Adjusting the volume • Press VOL+ or VOL– to increase or decrease the volume. • Press MUTE to mute the sound. Press MUTE again to turn the sound back on. Note If you adjust a setting on the Sound menu while the mute is active, the mute feature is canceled. Press MENU to open the on-screen menu. Press the right or left arrow to move the cursor on the screen or to adjust a selected item. Selecting a channel Press the up or down arrow to select menu options.
32" 720p 60Hz LED TV Viewing channel information Press INFO.
32L310U20 Turning HDMI-CEC Control on or off Turning TV Auto Power on or off Note If Enable HDMI CEC Control is set to Off, the other options on the menu are grayed and cannot be used. TV Auto Power automatically turns on your TV when an HDMI CEC device is turned on, if the device has this feature. 1 Press MENU, press or to highlight Options, then press ENTER. 1 Press MENU, press or to highlight Options, then press ENTER. 2 Highlight HDMI CEC Control Setup, then press ENTER.
32" 720p 60Hz LED TV Turning Auto Standby on or off Turning Amplifier Control on or off Auto Standby automatically turns off HDMI CEC devices when you turn off your TV. 1 Press MENU, press or to highlight Options, then press ENTER. 2 Highlight HDMI CEC Control Setup, then press ENTER. 3 Make sure that Enable HDMI CEC Control is set to On. 4 Highlight Auto Standby, then press ENTER. 5 Highlight Off or On, then press ENTER. 6 Press EXIT to close the menu.
L310U20 Using the TV remote to control CEC-compatible devices When Enable HDMI CEC Control on the HDMI CEC Control Setup menu is set to On, you can use the remote control that came with your TV to control a CEC-compatible device (such as a DVD or Blu-ray player). Button PLAY STOP FF REW ENTER EXIT 1 Make sure that Enable HDMI CEC Control is set to On. See Turning HDMI-CEC Control on or off on page 30. 2 Press MENU, press or to highlight Options, then press ENTER. Press to... Begin playback.
32" 720p 60Hz LED TV Viewing photos on a USB flash drive Viewing photos You can connect a USB flash drive to your TV to view photos stored on the flash drive. This section includes topics about: • Supported photo file formats • Manually opening the Photo viewer • Viewing photos • Viewing photos in a slideshow When you connect a USB flash drive that has photos on it and open the Photo viewer, a thumbnail index screen opens that shows the files and folders on the flash drive.
32L310U20 Viewing photos in a slideshow When viewing photos in a slideshow, you can: • Skip backward or forward through the photos in the current folder • Set the time interval between photo displays • Repeat the slideshow To view photos in the slideshow: 1 Select a photo, then press ENTER to view it full-screen. Press ENTER again to start a slideshow in the current folder. 2 Press or to view the previous or next photo in the slideshow.
32" 720p 60Hz LED TV Adjusting the picture • Store—The Store picture mode is only available if you selected Store Mode during initial setup. This option is hidden in the Home mode.
32L310U20 • Gamma Mid Luminance—Lets you adjust the levels of black in the picture. A Highlight this option, then press ENTER. B Press or to decrease or increase the black level detail. • Dynamic Backlight—Automatically strengthens the black coloring of dark areas in the video according to the level of darkness. You can select High, Low, or Off. • Dynamic Contrast—Automatically detects changes in picture quality that affect the appearance of your contrast settings and automatically adjusts the video.
32" 720p 60Hz LED TV 4 Press or to select a picture size, then press ENTER or wait a few seconds. The menu closes. Note You can press PIC SIZE one or more times to select a picture size. OR You can press PIC SIZE, press or to highlight a picture size, then press ENTER or wait a few seconds. The menu closes. Picture size Full Displays the picture in a 16:9 format (aspect ratio).
32L310U20 Scrolling the TheaterWide™ picture You can set separate scroll settings for the TheaterWide 2 and TheaterWide 3 picture size modes for each input. For more information about pictures sizes, see Adjusting the picture size on page 36. 1 Press MENU, press or to highlight Picture, then press ENTER. 4 Press or to move the picture up and down as needed, then press ENTER. To save the new settings, press or to highlight Done, then press ENTER.
32" 720p 60Hz LED TV 2 Highlight Display Settings, then press ENTER. 3 Highlight 4:3 Stretch, then press ENTER. 4 Highlight On, then press ENTER. (To turn off 4:3 Stretch, select Off.) 5 Press EXIT to close the menu. Freezing the picture You can freeze the picture while you are watching TV. The audio continues to play while the picture is frozen. When you unfreeze the picture, the video resumes playing. 1 When watching the TV, press FREEZE. 2 To unfreeze the picture, press FREEZE or any other button.
32L310U20 2 Highlight an option, then press ENTER. You can select: • Sound Mode—Selects the sound mode. You can select Standard, Music, Movie, Clear Voice, Enhanced Bass, or High Treble. • Reset—Resets all sound settings to the factory default. • Balance—Adjusts the balance between the left and right audio channels. • Bass—Adjusts the low sounds. • Treble—Adjusts the high sounds. • Advanced Sound Settings—Adjusts advanced sound settings.
32" 720p 60Hz LED TV Playing TV audio only You can turn off the picture on your TV and listen to the program audio only. 1 Press MENU, press or to highlight Options, then press ENTER.
32L310U20 3 Highlight Channel Tuning, then press ENTER. Manually adding channels to the channel list Channels with weak signals may not be added to the channel list when you scan for channels. You can manually add a channel to the channel list if you know the channel number. 1 Press MENU, press or to highlight Installation, then press ENTER. 4 Highlight Auto Tuning, then press ENTER. Press ENTER again to start the scan. Your TV scans for available channels. The scan may take several minutes.
32" 720p 60Hz LED TV Hiding channels Setting up the Favorites list You can hide channels in the channel list. When you press CH or CH , your TV skips the hidden channels. You can still tune to a hidden channel by pressing the number buttons for the channel. If you tune to a hidden channel, the channel appears in the History list. 1 Press MENU, press or to highlight Options, then press ENTER. You can create a list of favorite channels.
32L310U20 4 Press or go between the channels in the list. 5 Press or to scroll to different pages in the list, if those arrows are available. 6 Press ENTER to select the highlighted channel. The Favorite Channel list closes and your TV switches to that channel. Tuning to a favorite channel using the FAV button 1 Press FAV to open the Favorites list. Setting parental controls Parental controls let you prevent your children from watching inappropriate material on TV.
32" 720p 60Hz LED TV Setting a new PIN Changing or deleting the PIN A PIN is necessary for some menus. The Parental Control and Locks menu is grayed out if no PIN has been set. 1 Press MENU, press or to highlight Options, then press ENTER. 1 Press MENU, press or to highlight Options, then press ENTER. 2 Highlight Parental PIN Setup, then press ENTER. 2 Highlight Parental PIN Setup, then press ENTER. 3 Use the number buttons to enter your 4-digit PIN, then press ENTER.
32L310U20 5 If you select Change PIN, enter your new PIN, then enter it again. OR If you select Delete PIN, press or to select Yes, then press ENTER. 6 Press EXIT to close the menu. Blocking TV programs and movies (for USA region) Some TV programs and movies include ratings that classify the content of the program as unsuitable for younger viewers. Your TV detects the ratings and blocks the programs and movies according to the ratings you select.
32" 720p 60Hz LED TV 3 Use the number buttons to enter your 4-digit PIN, then press ENTER. 1 Tune to the channel you want to download ratings for. 2 Press MENU, press or to highlight Options, then press ENTER. 4 Highlight Enable Rating Blocking, then press ENTER. 5 Highlight On, then press ENTER. 6 Press to highlight Edit Rating Limits, then press ENTER. 3 Highlight Parental Control and Locks, then press ENTER. 7 Press or to highlight a rating, then press ENTER.
32L310U20 Locking video inputs 8 Highlight Alt RS, then press ENTER. Notes • The ALT RS option is only available if an additional rating system is currently available. • Your TV may take several minutes to download the additional rating system. • The information displayed in the Alternate Ratings screen depends on the rating system available at the time of download. You can use the Input Lock option to lock the video inputs (AV, HDMI 1, or HDMI 2).
32" 720p 60Hz LED TV Locking channels Setting the GameTimer™ Note You must create a PIN before you can lock channels. See Setting a new PIN on page 45. 1 Press MENU, press or to highlight Options, then press ENTER. You can use the GameTimer™ to set a time limit for playing a video game (30–120 minutes). When the GameTimer expires, your TV locks out the input source for the video game device. 1 Press MENU, press or to highlight Timers, then press ENTER. 2 Highlight Game Timer, then press ENTER.
32L310U20 Using closed captioning Closed captioning displays a text version of the TV program audio or displays information provided by the broadcaster. Closed caption controls include: • Turning closed captioning on or off • Selecting the analog closed captioning mode • Selecting the closed captioning mode with the C.
32" 720p 60Hz LED TV 3 Highlight Digital CC Settings, then press ENTER. 5 Press EXIT to close the menu. Notes If the program or video you are watching does not have closed captioning, no captions are displayed. If T1 through T4 is not available in your area, a black rectangle may appear. Selecting the closed captioning mode with the C.CAPTION button Press C.CAPTION.
32L310U20 Adjusting time settings Setting the sleep timer This section includes: • Setting the time zone and Daylight Saving Time status • Setting the sleep timer You can specify the amount of time before your TV automatically turns off. 1 Press MENU, press or to highlight Timers, then press ENTER. Setting the time zone and Daylight Saving Time status Your TV uses the time zone and Daylight Saving Time settings to correctly display program and channel status information.
32" 720p 60Hz LED TV Adjusting menu settings 2 Highlight Input Labeling, then press ENTER. You can adjust how the TV menus look by: • Selecting the menu language • Labeling a video input source Selecting the menu language You can choose from three different menu language settings (English, Français, and Español) for the on-screen display of menus and messages. 1 Press MENU, press or to highlight Installation, then press ENTER.
32L310U20 Maintaining Troubleshooting • Do not use your TV in areas that are too hot or too cold, because the cabinet may warp or the screen may malfunction. Your TV works best in temperatures that are comfortable to you. • Storage temperatures are 32° to 122°F (0° to 50°C). • Working temperatures are 41° to 104°F (5° to 40°C). • Do not place your TV in direct sunlight or near a heat source.
32" 720p 60Hz LED TV Testing the TV speakers Restoring settings to the defaults You can test your TV’s speakers to make sure that they are working correctly. 1 Press MENU, press or to highlight Get Help, then press ENTER. When you restore default settings, all the settings you have customized are reset. 1 Press MENU, press or to highlight Installation, then press ENTER. I 2 Highlight TV Speakers Test, then press ENTER. 3 Your TV tests the left speaker, then the right speaker.
32L310U20 Turning off the automatic power-off feature Your TV automatically turns off after 15 minutes when no video signal is detected. You might want to change this setting to Off if: • The incoming signal for an analog channel is too weak for your TV to detect. • You connected an audio-only device (such as a CD player) to the AUDIO L and R jacks to listen to music through the TV speakers. 1 Press MENU, press or to highlight Options, then press ENTER. 2 Highlight Power Management, then press ENTER.
32" 720p 60Hz LED TV Problem Dark, poor, or no picture (screen is lit), but sound is good. Solution • Try another channel. The station may be experiencing problems. • Make sure that the antenna or cable TV is connected correctly and securely. See Connecting a cable or satellite box on page 12 or Connecting an antenna or cable TV (no box) on page 14. • Adjust the brightness. See Adjusting the TV picture on page 35. • Press PIC SIZE to change the aspect ratio. See Adjusting the picture size on page 36.
32L310U20 Problem Solution Good picture, but • Increase the volume. no sound. • Make sure that the sound is not muted. • Make sure that you do not have headphones connected. When headphones are connected, the TV speakers are muted. • Make sure that the TV Speakers option on the Sound menu is not set to Off. • If you are using a home theater system, sound bar, or external speaker system, make sure that it is turned on and is not muted.
32" 720p 60Hz LED TV General Problem No power. Solution • Make sure that the power cord is plugged into a working outlet. • Unplug the power cord, wait 60 seconds, then plug the cord back in and turn on your TV. • Other devices (for example, a surround sound receiver, external speakers, fans, or hair dryers) may be interfering with your TV. Try turning off one device, at a time, then turning on your TV to determine which device is causing interference.
32L310U20 CEC-compatible devices Problem My TV is not displaying the video from the connected CEC device. 60 Problem Solution • Make sure that the HDMI cable is connected securely to your TV and the device. • Make sure that the device is connected to your TV with an HDMI cable. • Make sure that the device is a CEC device. See the documentation that came with the device for more information. • Press INPUT and make sure that the correct video input source is selected.
32" 720p 60Hz LED TV Problem My TV’s remote control does not control the device. The device does not show up in the list of CEC devices. Solution Problem • Make sure that there are no obstructions between the remote control and the remote control sensors on your TV and the device. • Depending on the device, all the buttons may not work. • Make sure that the HDMI-CEC Control feature is turned on. See Turning HDMI-CEC Control on or off on page 30.
32L310U20 Specifications Outputs Designs and specifications are subject to change without notice. Dimensions and weight Without stand H×W×D With stand H×W×D 31.5 in. (80 cm) LED 60Hz 720p 1366 × 768 16:9 1,000:1 3d y/c digital 6.5 ms 178° 178° NTSC ATSC, 8-VSB, Clear-QAM Inputs HDMI Composite video USB Antenna/Cable 62 Audio enhancement Speakers DTS TruSurround Number: 2 Watts per channel: 6W Power Tuner Analog Digital Yes Yes 1 (optical) Audio 17.3 × 28.7 × 3.3 in. (43.9 x 73 x 8.5 cm) 8.
32" 720p 60Hz LED TV Legal notices Dolby License Notice and Trademark Acknowledgement Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio, and the double-D symbol are trademarks of Dolby Laboratories. FCC Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
32L310U20 One-year limited warranty Toshiba Televisions Definitions: Best Buy (“Warrantor”) warrants to you, the original purchaser of this new Toshiba-branded television (“Product”), that the Product shall be free of defects in the original manufacturer of the material or workmanship for a period of one (1) year from the date of your purchase of the Product (“Warranty Period”).
For product inquiries or accessibility assistance, please contact us with the information below: www.tv.toshiba.com Product support (855) 527-2411 Distributed and warranted by Best Buy Purchasing LLC 7601 Penn Ave South, Richfield, MN 55423 U.S.A. ©2019 Best Buy China LTD. All rights reserved.