000 &1000+ SERIES UPS USERS MANUAL
IMPORTANT NOTICE The instructions contained in this manual are not intended to cover all of the details or variations in equipment, or to provide for every possible contingency concerning installation, operation, or maintenance. Should further information be required or if problems arise which are not covered sufficiently, contact your local Toshiba sales office or (877) 867-8773 or by e-mail at toshibaups@tic.toshiba.com.
UNINTERRUPTIBLE POWER SYSTEM Complete the information below for the UPS received. Unless otherwise specified on the warranty card, the warranty period for the UPS or UPS part is 36 months from the shipment date (see TIC Bill of Lading). Unless otherwise specified on the warranty card, the warranty period for a UPS battery is 24 months from the shipment date (see TIC Bill of Lading). Please complete the following information and retain for your records.
Table of Contents Manual’s Purpose and Scope ................................................................................ V Contacting Toshiba International Corporation’s Customer Support Center ...... VII EMC Statements ............................................................................................... VIII General Safety Instructions .................................................................................. X Important Safety Instructions ...........................................
6.1 RS-232 Standard Interface Port ................................................................... 18 6.2 Dry Contact Interface (optional card) .......................................................... 19 6.3 USB Port ..................................................................................................... 20 6.4 EPO Port (emergency power off) ................................................................ 20 6.5 Network Transient Protector..................................................
Manual’s Purpose and Scope The purpose of this manual is to provide information on how to safely install, operate, and maintain your TIC power electronics product. This manual includes a section of general safety instructions that describes the warning labels and symbols that are used throughout the manual. Read the manual completely before installing, operating, or performing maintenance on this equipment.
TOSHIBA is a registered trademark of Toshiba Corporation. All other product or trade references appearing in this manual are registered trademarks of their respective owners. Toshiba International Corporation (TIC) shall not be liable for direct, indirect, special, or consequential damages resulting from the use of the information contained within this manual. This manual is copyrighted.
Contacting Toshiba International Corporation’s Customer Support Center Toshiba International Corporation’s Customer Support Center can be contacted to obtain help in resolving any Uninterruptible Power System problems that you may experience or to provide application information. The center is open from 8 a.m. to 5 p.m. (CST), Monday through Friday. The Support Center’s toll free number is US (877) 867-8773, Fax (713) 896-5212. The email address is toshibaups@tic.toshiba.com.
EMC Statements FCC Part 15 NOTICE: Pursuant to section 15 of the FCC rules each capacity unit has been tested and the 1000, 1500, and 2000 VA units comply with the conditions of a Class B digital device. The product has been established as offering sufficient protection against dangerous interference for installations in a residential area. The 2400 and 3000 VA units comply with FCC Section 15 conditions of a Class A digital device.
Declaration of Conformity Request Units labeled with a CE mark comply with the following standards and directives: Harmonic Standards: EN 62040-1 and EN 62040-2. EU Directives: 73/23/EEC, Council Directive on equipment designed for use within certain voltage limits. 2006/95/EC, Amending Directive 93/68/EEC and 73/23/EEC. 89/336/EEC, Council Directive relating to electromagnetic compatibility. 2004/108/EC, Amending Directive 92/31/EEC and 89/336/EEC relating to EMC.
General Safety Instructions DO NOT attempt to install, operate, maintain or dispose of this equipment until you have read and understood all of the product safety information and directions that are contained in this instruction manual. Safety Alert Symbol / Signal Words The Safety Alert Symbol indicates that a potential personal injury hazard exists. The symbol is comprised of an equilateral triangle enclosing an exclamation mark.
2. Warning — The word WARNING in capital letters preceded by the safety alert symbol indicates that a potentially hazardous situation exists that, if not avoided, could result in death or serious injury to personnel. WARNING 3. Caution/Attention — The word CAUTION or ATTENTION in capital letters preceded by the safety alert symbol indicates that a potentially hazardous situation exists that, if not avoided, may result in minor or moderate injury. CAUTION / ATTENTION 4.
Special Symbols Other warning symbols may appear in conjunction with the Danger, Warning, and Caution symbol and are used to specify special hazards. These warnings describe particular areas where special care and/or procedures are required in order to prevent serious injury and possible death. 1. ELECTRICAL HAZARD SYMBOL – Indicates a hazard that may cause injury from an electrical shock or burn. The symbol is comprised of an equilateral triangle enclosing a lightning bolt. 2.
Important Safety Instructions This manual contains important instructions that should be followed during the installation, maintenance, and operation of the UPS and its batteries to assure safe and proper operation. SAVE THESE INSTRUCTIONS • Disconnect device in the building installation wiring. • Not for use in a computer room as defined in the Standard for the Protection of Electronic Computer/Data Processing Equipment, ANSI/NFPA 75.
6. Contact your nearest Toshiba authorized service center for battery replacement. Qualified Personnel ONLY! Qualified Personnel is one that has the skills and knowledge relating to the construction, installation, operation, and maintenance of the electrical equipment and has received safety training on the hazards involved (Refer to the latest edition of NFPA 70E for additional safety requirements). Qualified Personnel shall: 1. Have read the entire operation manual. 2.
CAUTION Do not open or mutilate the batteries. Released electrolyte is harmful to the eyes and skin and could also be toxic. WARNING Disconnect charging source prior to connecting or disconnecting battery terminals. DANGER A battery can present a risk of electrical shock and high short circuit current.
—Strict adherence to the following precautions is a requirement when working with batteries— Disconnect charging source prior to connecting or disconnecting battery terminals. To be performed by Qualified Personnel only. 1. Verify that the UPS is off and that the power cord is disconnected from the power source. 2. Disconnect charging source prior to connecting or disconnecting battery terminals. 3. Remove watches, rings or other metal objects. 4.
Instructions Importantes Concernant LA SÉCURITÉ CONSERVER CES INSTRUCTIONS Cette notice contient des instructions importantes concernant la sécurité. ATTENTION Une battery peut présenter un risque de choc électrique, de brûlure par transfert d' énergie. ATTENTION L' élimination des batteries est règlementèe. Consulter les codes locaux à cet effet.
Inspection/Storage/Disposal CAUTION Inspection Upon receipt of the UPS, an inspection for shipping damage should be performed. Use caution when removing the unit from the pallet. Refer to labels or documentation attached to packing material. Uncrating Check the unit for loose, broken, bent or otherwise damaged parts. If damage has occurred during shipping, keep all original crating and packing materials for return to the shipping agent. The warranty does not apply to damage incurred during shipping.
• The optimum storage temperature is 70 °F (21° C). A higher ambient temperature will require recharging the batteries more frequently during storage. Avoid the following storage locations: • Locations that are subject to extreme temperature changes or high humidity. • Locations that are subject to high levels of dust or metal particles. • Locations that are subject to excessive vibration. • Inclined floor surfaces.
Installation Precautions CAUTION 1. Install the unit in a well-ventilated location; allow at least 4 inches (10 cm) on all sides for air ventilation and for maintenance. 2. Install the unit in a stable, level and upright position that is free of excessive vibration. 3. Install the unit where the ambient temperature is within the range specified. 4. Do not install the UPS in areas that are subject to high humidity. 5. Do not install the UPS in areas that allow exposure to direct sunlight. 6.
12. Connect the output terminals of the UPS to the load (refer to NEC Article 300 – Wiring Methods and Article 310 – Conductors For General Wiring). Size the branch circuit conductors in accordance with NEC Table 310.16. Conductor Routing and Grounding 1. Use separate metal conduits for routing the input power, output power, and control circuits. 2. Follow the wire size and tightening torque specifications. 3.
Operating Precautions CAUTION 1. The UPS should not be powered up until the entire operation manual has been read. 2. The voltage of the input power source must be within the range of +10% to -30% of the rated input voltage. The input frequency must be within the rated input frequency range. Voltages and frequencies outside of the permissible range may activate the internal protection devices. 3.
12. The heat sink and other components may become extremely hot to the touch. Allow the unit to cool before coming in contact with these items. 13. Warning signs should be placed on or near the load as a notification that the load is being powered by the UPS. 14. Additional warnings and notifications shall be posted at the equipment installation location as deemed required by Qualified Personnel.
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1. Introduction The information provided in this manual covers single phase 1000 – 6000 VA uninterruptible power systems (UPS). Included in this manual is information on the installation, operation, safety precautions, shipping, and storage of the equipment. Installation must be carried out in accordance with this manual. Electrical installations must also follow local legislation and regulations. Only qualified personnel should install this equipment.
2.1 General Description As a double conversion on-line UPS, it is able to supply uninterrupted, clean single-phase power to your critical systems while keeping batteries charged continuously, even if the utility power fails.
See Figure 1 for systems applicable to the UPS system. Figure 1. Block diagram • An input filter reduces transients on the main supply. • For maintaining full battery charge, AC power is rectified and regulated in the rectifier feeding power to the inverter and battery converter. 2.2 • DC power is converted to AC in the inverter and passes it on to the load. • Power to the load is maintained from the battery during a power failure. • The converter increases voltage for the inverter as required.
smoothly in order to obtain the greatest efficiency. Irregularities can be detected in less than a second and the on-line mode can be reactivated immediately. Switching back to online mode occurs when the input voltage exceeds ±10% (or ±15% selectable), when the input frequency exceeds ±3Hz, or when no input line is available. Although high efficiency is standard, the default operation is the on-line mode.
2.6 System Configuration The UPS device and the internal backup battery make up the system. Depending on the site and load requirements of the installation, available options may be utilized to create a tailored solution. Planning a UPS system should include the following considerations: • The total demand of the protected system shall dictate the output power rating (VA). Allow a margin for future expansion or calculation inaccuracies from measuring power requirements.
3. Storage Please adhere to the following instructions if the UPS is not installed when received: • Store the equipment in its original packing and shipping carton. • Store the unit in a temperature of 59 – 77 °F (15 – 25 °C). • Ensure that the equipment is fully protected from wet or damp areas and from moist air. In order to maintain the vitality of the batteries, ensure that the UPS is recharged every 6 months for at least 8 hours during storage. 4.
The 1000 Series UPS ships with an adhesive patch that covers the ON/OFF Button to prevent accidentally pressing the On/Off Button during shipping. Follow the above procedure to disable Cold Start and close the cover to prevent a fire hazard.
5. Installation 5.1 Environment To ensure safe and proper operation, ensure that the installation conforms to the following specifications. NOTE: Remove the protective plastic adhesive shipping cover over the Off-On button before turning the UPS On. Ensure that the installation location is consistent with the following: • Avoid extreme temperature and humidity. Maximal battery life can be attained with a recommended temperature range of 15 °C to 25 °C. • Protect the equipment from moisture.
5.
2400VA Tower Rear Panel 10
2400VA Power Wiring Options The 2400VA unit is hardwired Input and Output only. Use the following wiring guidelines. Note – Use minimum No. 14 AWG or 1.5 mm2, 60°C copper wire and 22 Lb-in Torque force when connecting to Input and Output connection. 1. X1-X3 – 240V – FULL LOAD L1 L2 I/L I/N G 240 X1 X2 Load MAX 100% 0 N X3 120 88 0 120 G 120 88 0 120 0 Terminal Block 2.
1000 – 1500 VA Rack mount (2U) Rear Panel RM-2U 120V NEMA RM-2U 230V IEC 2000 – 3000 VA Rack mount (2U) Rear Panel RM-2U 120V NEMA RM-2U 120V NEMA with –P1 Option 12
RM-2U 230V IEC 6000 VA Rack mount (UPS – 3U, Battery Pack – 3U) Rear Panel RM-6U 208/240V NEMA (Includes Battery Pack, not shown) 5.4 Connecting to main supply, loads, and external battery cabinet 1000 – 3000 VA (Except 2400VA and 6000VA) The AC input cable is supplied with all models except the 2400 VA and 6000 VA. • Ensure that the UPS is disconnected from the main supply and loads while connecting the External Battery Cabinets.
• A familiarity with the UPS parameter settings is required if changing the Battery pack quantity as when using the External Battery Cabinets. • Connect the input cable to the UPS and connect the other end to a grounded outlet. The batteries will charge automatically when connected to the main supply. The UPS may be used immediately to power a load. However, the maximum battery back-up time will not be available until the recommended 8-hour minimum charge time has completed.
6000 VA The 6000 VA UPS comes in two sections, a Power Module and the Battery Pack. Each unit is RM-3U tall. The input power is hardwired to the UPS power input terminals. The UPS accepts either 208V or 240V input. The UPS autosenses the input voltage and provides the corresponding output voltage (208V or 240V). The UPS provides two L6-30R receptacles. • Ensure that the UPS Main Circuit Breaker is open, and the UPS loads are disconnected while connecting the External Battery Cabinet/s.
5.5 Front Panel Settings Listed below are the default settings of the primary UPS parameters.
Settings 7) OUTLET SETTING Options Default Option 1 8)BATTERY TEST GROUP1/GROUP2 Option 1: 1 On /2 On Option 2: 1 Off /2 On Option 3: 1 Off /2 Off Option 4: 1 On /2 Off TEST? 9) SILENCE SET ON/OFF OFF 10)BAT CABINET SET 0: EXT B. PACKS 1: EXT B. PACKS 2: EXT B. PACKS 0 11) SITE FAULT SET ENABLE/DISABLE DISABLE 12) LANGUAGE ENGLISH GERMAN FRENCH SPANISH ITALIAN ENGLISH 13) GENERATOR ON/OFF OFF 14) RS232 CONTROL ENABLE/DISABLE ENABLE Remarks This is a load-shed feature.
6. Computer and Alarm Connections At the rear of the UPS is an interface that allows direct communication with a computer system (see Figure 2, Pg. 14). There is a RS232 serial data interface, a USB data interface, and an emergency power off switch. The RS232 port and the USB interface cannot be used simultaneously. In addition there is an optional interface slot that allows for the installation of communications cards. It may be used in parallel with either the RS232 or USB ports.
6.2 Dry Contact Interface (optional card) DB9 Male Connector Outline (facing connector) Pin # Description I/O Type 1 UPS fail, relay contact, normally open, active close. output 2 Summary alarm, relay contact, normally open, active close.
6.3 USB Port Connecting the UPS to a computer using the USB port of the computer requires USB compliant hardware, PC operating system support, and a UPS driver. The RS232 serial port cannot be used when using the USB port. The USB cable is a standard cable and may be purchased separately. 6.4 EPO Port (emergency power off) A customer-supplied switch located remotely may be used to open the EPO connection and force the UPS output receptacles to be switched off.
7. User’s Guide to Operations Normal ongoing UPS operation requires little or no user input. Startup and shutdown requirements of the user are discussed in this section. 7.1 UPS Startup and Shutdown Starting the UPS • Ensure that installation is correct and that the input power cable is connected to a properly grounded outlet. • Start the UPS by pressing the On/Off button on the front panel. • The UPS will start the inspection of internal functions, main synchronization, and inverter startup.
2. “ ” or ENTER is the Enter button. (a) Press and hold the Enter button for at least 2 seconds to read the parameter settings of the UPS. Press the Enter button again to cycle through each successive parameter. (b) Ten seconds of inactivity will return the display to the original status. 3. “ ” or FUNC is the Function button. (a) Press and hold the Function button for at least 2 seconds to access the selectable parameters.
FAULT or — is on during active UPS internal errors (red). FAULT is accompanied by an audible alarm. Press any of the front panel buttons to cancel the alarm. Status of the UPS, measurements, and alarms are all indicated on the LCD screen. Rack Unit Tower Unit ON ON-LINE ON-BATT BYPASS FAULT FUNC ENTER ON/OFF Figure 3 Control panels – 1000/1500/2000/3000VA Figure 4 Control panel – 2400VA Tower/6000VA Rack Unit 7.4 Normal Display The UPS status is shown in the normal display mode.
7.5 UPS Meters Display Listed below are the parameters available for viewing from the UPS meters display. Press this button to scroll through the parameters. LCD Message Description O/P VOLT= xxx.xV Shows Output AC Voltage O/P FREQ= xx.x Hz Shows Output Frequency I/P VOL T= xxx.xV Shows Input AC Voltage I/P FREQ= xx.x Hz Shows Input Frequency BAT VOLT= xx.
4) Press the Enter button to select a displayed parameter. 5) Press the Function button to scroll through the options for the selected parameter. Press the Enter button to select the setting. 6) If prompted to save the selection, press the Enter button to either confirm or save the selection. See the table on page 16 for a complete listing of the user-settable parameters. 7) If there is no user input for ten seconds, the UPS will exit the configuration mode and return to normal mode displaying Line mode.
7.7 UPS Manual Test Manual UPS and Battery tests may be performed from the UPS configuration screen. Tests may be performed when the battery is not being charged. To run the battery test scroll to the “Manual Bat Test” parameter press the Enter button twice. ** Note: In order for the UPS to operate normally, Manual Bypass should always be set to OFF because the load will not be protected by the unit when Manual Bypass is ON.
7.11 Troubleshooting Displayed on LCD Output Overload Audible Alarm Alarm Description Two Beeps/sec The UPS is overloaded (in Line Mode). More power required than the UPS can provide. The UPS operates in bypass. What You Should Do Remove loads from the UPS; least to most critical. If this solves the problem, the UPS will return to normal operation. Battery Test No Beeps No action needed. Battery test active. User Notification only.
8. Maintenance With a minimal amount of maintenance you can expect years of satisfactory operation from the UPS unit. The most critical issues for the reliability of the UPS are environmental issues. Ensure that the temperature and humidity are always in accordance with the specifications and keep the area around the unit clean and dust free. The typical battery lifetime is 4 years when operated at 77° (25 °C).
9. Technical Specifications 9.1 Power Range 1000-3000 VA (120 V) Tower Rackmount (2U) Input US 120V Model UT1A1A010C6 UT1A1A015C6 UT1A1A020C6 UT1A1A030C6 US 120V Model UT1A1A010C6R UT1A1A015C6R UT1A1A020C6R UT1A1A030C6R KB2 KB2 KB2 KB2 Voltage 120 VAC (80 – 144 V) Voltage Range +20% to -33% Frequency 50 / 60 Hz auto sensing Power Factor Greater than 0.
9.2 Power Range 2400 VA (208/240 V) Tower Input Output Battery Physical Environmen t US 208/240 Model Voltage Voltage Range Frequency Power Factor Topology Voltage Capacity (VA) Capacity (W) Frequency Wave Form Load Power Factor Efficiency AC/DC/AC Rated Current Overload Capacity Crest Factor DC Voltage Backup Time Interface Dimensions Weight Line Cord Receptacles Operating Temperature Altitude UT1G2L024C6T 208 or 240 VAC (161 – 276 V) +15% to -34% 50 / 60 Hz auto sensing Greater than 0.
9.3 Power Range 6000 VA (208/240 V) 1000 Series 6kVA Specification Specification Rackmount General Input Bypass Output US 208/240V Topology Certifications Voltage (V) Capacity (VA) Frequency Frequency Synchronization Power Factor Current THD Cold Start (0 to 100% load) Earth leakage (max.
Battery Acceptable manufacturer Type / Rating Back-up Time at Full Load (at 25 degree C) (min) Battery Bus Voltage (VDC) Number of Batteries Recharge Battery Mode Voltage Regulation Battery Leakage Battery Test Replaceable Batteries Battery Protection Pre-alarm Level Battery Level @ Shutdown Overcharge Protection Temperature Compensated Charger Voltage Level Environment Mechanical Protection against Batteries Deep Discharge Operating Temperature Storage Temperature Operating Humidity Altitude Acoustica
9.
9.5 Backup Time at Partial Loads Below is the estimated backup time at various fractions of full load for each 1000 Series model. This table assumes the batteries are fresh and begin with a .
10. Warranty Information TOSHIBA INTERNATIONAL CORPORATION LIMITED WARRANTY POLICY (48 contiguous U.S. States, Canada & Mexico) (UNINTERRUPTIBLE POWER SYSTEM) TOSHIBA INTERNATIONAL CORPORATION (“TIC”) warrants that any Uninterruptible Power System (“UPS”) and Uninterruptible Power System Battery (“BATTERY”) (internal UPS battery and/or external battery cabinet) sold by TIC to an end user (“User”) shall be free of defects in material and workmanship.
LIMITATIONS AND EXCLUSIONS 1. This limited warranty shall not cover the UPS, UPS parts, or BATTERY during their respective warranty periods, if the following storage, maintenance, installation, operating conditions are not met throughout the warranty periods (5 conditions below): Valve Regulated Lead Acid (VRLA) Batteries for Toshiba UPS Required Operating, Installation, and Maintenance Conditions Annual Average Temperature is to be 77°F (25 °C) with no greater 1.
3. Repair or replacement of a defective UPS, UPS part, and/or BATTERY does not extend the respective original warranty period. All defective UPS, UPS parts, and/or BATTERIES shall be the property of TIC upon replacement. 4. This warranty shall constitute the sole and exclusive remedy of all purchasers and users of the UPS, UPS part, and/or BATTERY. TIC’s responsibility for UPS, UPS Parts, and/or BATTERY shall not exceed one times the net UPS and/or BATTERY purchase price.
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