B‐FV4T SERIES Printer Owner’s Manual B-FV4T-GS12-QM-R / B-FV4T-GS14-QM-R B-FV4T-TS12-QM-R / B-FV4T-TS14-QM-R
FCC Compliance Statement This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Liability Disclaimer Toshiba TEC Corporation takes steps to assure that the company’s published engineering specifications and manuals are correct; however, errors do occur. Toshiba reserves the right to correct any such errors and disclaims any resulting liability.
Precautions for the handling of Wireless Communication Devices This product is classified as “wireless equipment for stations of low-power data transmissions systems” under the Wireless Telegraphy Act, and does not require a radio transmission license. The law prohibits modification of the interior of this product. Regulatory Information This product must be installed and used in strict accordance with the manufacturer’s instructions as described in the user documentation that comes with the product.
CAUTION: This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Any changes or modifications not expressly approved by the grantee of this device could void the user's authority to operate the equipment.
Canada - Industry Canada (IC) This device complies with Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Cet appareil est conforme avec Industrie Canada exemptes de licence RSS standard(s).
This product communicates with other devices by radio. Depending on the installation location, orientation, environment, etc., its communication performance may deteriorate or devices installed near by may be affected. Bluetooth® devices operate within the same radio frequency range and may interfere with one another. If you use Bluetooth® devices simultaneously, you may occasionally experience a less than optimal network performance or even lose your network connection.
Contents 1 Introduction .....................................................................................................1 1.1 Features.................................................................................................1 1.2 Unpacking .............................................................................................2 1.3 Understanding Your Printer ..................................................................3 1.3.1 Front View..................................................
4.1.2 Media Housing .........................................................................31 4.1.3 Sensor ......................................................................................32 4.1.4 Platen Roller.............................................................................33 4.2 Replacing RTC Battery .........................................................................34 5 Troubleshooting .............................................................................................
1 Introduction 1 Toshiba B‐FV4T Owner’s Manual Introduction Thank you for purchasing a Toshiba B‐FV4T printer. This manual provides information about how to set up and operate your printer, load the media and the ribbon, and solve common problems. 1.
1 Introduction 1.2 Toshiba B‐FV4T Owner’s Manual Unpacking Make sure all of the following items are included in your package. When you receive the printer, open the package immediately and inspect for shipping damage. If you discover any damage, contact the shipping company and file a claim. Toshiba is not responsible for any damage incurred during shipping. Save all package materials for the shipping company to inspect. Note If any item is missing, please contact your local dealer.
1 Introduction Toshiba B‐FV4T Owner’s Manual 1.3 Understanding Your Printer 1.3.
1 Introduction Toshiba B‐FV4T Owner’s Manual 1.3.
1 Introduction Toshiba B‐FV4T Owner’s Manual 1.3.
1 Introduction Toshiba B‐FV4T Owner’s Manual 1.3.
1 Introduction 1.4 Toshiba B‐FV4T Owner’s Manual Printer Lights 1.4.1 Status Lights Status lights can help you check printer’s condition. The following tables show the blinking speed of status lights and the conditions they indicate. Symbol Blinking Speed Blinking Interval Blinking Fast 0.5 Second Blinking 1 Second Blinking Slowly 2 Seconds LED 1 LED 2 Description The printer module is opened when the printer is turned on. Off Off Green Off In the online mode.
1 Introduction Toshiba B‐FV4T Owner’s Manual Red Red Cover (Thermal Head) open error. Red Red The RTC battery is low. (If the printer has a built‐in RTC) 1.4.2 System Mode The system mode consists of status light color combinations. It contains a list of commands for you to select and run. To enter the system mode and run the command, do the following: 1. Turn off the printer. 2. Press and hold the FEED button, and turn on the printer. 3.
2 Getting Started Toshiba B‐FV4T Owner’s Manual 2 Getting Started This chapter describes how to set up your printer. 2.1 Attaching Power 1. Make sure the power switch is set to the OFF position. 2. Insert the power supply’s connector into the printer power jack. 3. Insert the AC power cord into the power supply. 4. Plug the other end of the AC power cord into the wall socket.
2 Getting Started 2.2 Toshiba B‐FV4T Owner’s Manual Turning On/Off the Printer When the printer is connected to the host (the computer), it is good to turn on the printer before turning on the host, and turn off the host before turning off the printer. 2.2.1 Turn On the Printer 1. To turn on the printer, turn on the Power Switch as below. The “I” is the ON position. 2. Both status lights will light up solid orange for a few seconds, and then LED 2 goes out, while LED 1 turns to solid green.
2 Getting Started Toshiba B‐FV4T Owner’s Manual 2.2.2 Turn Off the Printer 1. Make sure LED 2 is off and LED 1 is solid green before turning off the printer. 2. To turn off the printer, turn off the Power Switch as below. The “O” is the OFF position. Warning 2.3 Do not turn off the printer during data transmission. Loading Media There are various types and sizes for the media roll. Load the applicable media to satisfy your need. 2.3.
2 Getting Started Toshiba B‐FV4T Owner’s Manual between the printhead and platen roller. Inside Wound Outside Wound 2.3.2 Placing Media Roll 1. Open the top cover of the printer.
2 Getting Started Toshiba B‐FV4T Owner’s Manual 2. Press the switch lock on the Media Roll Holders to slide them outward, and place the media roll between the holders. Adjust the media roll so its print side is facing up, and make sure it is clamped tightly by the holders. 3. Push the Module Release Latch to open the printer module.
2 Getting Started Toshiba B‐FV4T Owner’s Manual 4. Press the Lock button on the Media Guides to slide them outward. 5. Pull the media until it reaches out of the printer.
2 Getting Started Toshiba B‐FV4T Owner’s Manual 6. Put the media under the Media Shaft and center it between the Media Guides. 7. Close the printer module and press down firmly at its both sides, until you hear a click.
2 Getting Started Toshiba B‐FV4T Owner’s Manual 2.3.3 Testing Media Feed If you need to test the media feed, do this: 1. Turn on the printer, and press the FEED button to feed a label out of the printer. 2. To tear the media, pull the media gap against the Tear Bar.
2 Getting Started Toshiba B‐FV4T Owner’s Manual 2.3.4 Media Types Your printer supports various media types, including non‐continuous media, continuous media, and fanfold media. The following table provides details about them. Media Type Non‐Continuous Media Looks Like Description Non‐continuous media is the typical media for bar code printing. Labels and tags are made of various materials, such as paper, fabric or cardstock, and are separated by gaps, holes, notches or black marks.
2 Getting Started Toshiba B‐FV4T Owner’s Manual Continuous Media Continuous media does not have gaps, holes, notches or black marks. It allows you to print data anywhere on the media. A cutter may be used for splitting labels. Mostly it is used for direct thermal printing. Fanfold Media Fanfold media is in continuous form, but it can be used as non‐continuous media, because its labels are separated by folds. Some fanfold media also has black marks or liners.
2 Getting Started 2.4 Toshiba B‐FV4T Owner’s Manual Loading Ribbon Ribbons are only required for thermal transfer printing. You can use a wax, wax‐resin or resin ribbon. The type of the ribbon and the media should match to each other to get the proper print quality. The ribbon needs to be wider than or equal to the media to protect the printhead from wear. 2.4.1 Preparing Ribbon Remove the wrapping and the protective film of the ribbon. You will find two pairs of ribbon cores in the printer package.
2 Getting Started Toshiba B‐FV4T Owner’s Manual 2.4.2 Placing Ribbon Roll 1. Open the top cover of the printer. 2. Push the Module Release Latch to open the printer module.
2 Getting Started Toshiba B‐FV4T Owner’s Manual 3. Lift the printer module to reveal the Supply Wheel. 4. Do the following to install both rolls: To load the supply roll, align the notches on the left side and press the roll to the supply hub, and then press the right side of the roll to the hole.
2 Getting Started Toshiba B‐FV4T Owner’s Manual To load the take‐up roll, align the notches on the left side and press the roll to the take‐up hub, and then press the right side of the roll to the hole. 5. Pull the ribbon from the supply roll and tape it on the take‐up roll.
2 Getting Started Toshiba B‐FV4T Owner’s Manual 6. Close the printer module and press down firmly at its both sides, until you hear a click. 7. Rotate the Take‐Up Wheel to straighten the ribbon and reduce its wrinkles. Note For the supply hub, the ribbon wind direction can be coated side in (CSI) or coated side out (CSO); for the take‐up hub, the wind direction must be CSO.
3 Printer Operations 3 Toshiba B‐FV4T Owner’s Manual Printer Operation This chapter provides information about printer operation. 3.1 Media Sensor Calibration You will want the printer to work properly before starting your print jobs. To do this, you need to calibrate the media sensor. Toshiba B‐FV4T provides transmissive and reflective sensor calibration. Take the following steps to use them. 1.
3 Printer Operations 3.2 Toshiba B‐FV4T Owner’s Manual Self Test and Dump Mode The printer can run a self test to print a configuration label, which helps you understand current settings of the printer. 3.2.1 Self Test 1. Turn off the printer. 2. Press and hold the FEED button, and turn on the printer. 3. Both status lights will light up solid orange for a few seconds. Next, they turn to green shortly, and then turn to other colors.
3 Printer Operations Toshiba B‐FV4T Owner’s Manual Your configuration label should look like this: 26
3 Printer Operations Toshiba B‐FV4T Owner’s Manual 3.2.2 Dump Mode The printer will enter the Dump mode after running a self test. In this mode, characters are printed in hexadecimal codes, allowing users and engineers to debug the system. To return to the online mode: Turn off the printer, and turn it on again. 3.3 Restore Your Printer to Factory Settings Some problems can be solved by restoring the printer to its factory settings. Do the following to reset your printer. 1. Turn off the printer.
3 Printer Operations 3.4 Toshiba B‐FV4T Owner’s Manual Media Sensing There are two media sensor types: transmissive and reflective. They are used for detecting specific media types. 3.4.1 Transmissive Sensor The transmissive sensor is fixed and placed near the center of the media path. It is used for detecting gaps across the entire width of the label.
3 Printer Operations 3.4.2 Toshiba B‐FV4T Owner’s Manual Reflective Sensor The reflective sensor is movable within the entire width of the media. It detects gaps, notches and black marks not located at the center of the media. Multi Columns Notch Black Mark Flip the media so the black‐mark side is facing down to align with the sensor.
4 Maintenance Toshiba B‐FV4T Owner’s Manual 4 Maintenance This chapter describes routine cleaning procedure. 4.1 Cleaning To maintain print quality and prolong the printer’s life, you need to perform some routine maintenance. Daily maintenance should be done for high volume printing, and weekly for low volume printing. Warning Always turn off the printer before cleaning. 4.1.1 Printhead It is essential to keep printhead clean if you want the best print quality.
4 Maintenance Toshiba B‐FV4T Owner’s Manual printhead again. Note Printhead warranty becomes void if printhead’s serial number is removed, altered, defected, or made illegible, under every circumstance. 4.1.2 Media Housing Use a soft cloth to clean the dust, dirt or debris built up on the Media Roll Holders, Media Guides and media path. 1. Moisten a soft cloth with ethyl alcohol. 2. Wipe the Media Roll Holders to clean dust. 3. Wipe the Media Guides to clean dust and dirt. 4.
4 Maintenance Toshiba B‐FV4T Owner’s Manual 4.1.3 Sensor Media sensors may not be able to detect the media correctly if it becomes dirty. 1. Moisten a soft cloth or a cotton swab with absolute ethyl alcohol. 2. Gently brush sensors to remove the dust away. 3. Use a dry cloth to clean the residue.
4 Maintenance Toshiba B‐FV4T Owner’s Manual 4.1.4 Platen Roller The platen roller is also important for print quality. Dirty platen roller may damage the printhead. Clean the platen roller right away if the adhesive, dirt or dust accumulates on it. 1. Moisten a soft cloth with absolute ethyl alcohol. 2. Gently wipe the platen roller to remove the dust and adhesive.
4 Maintenance 4.2 Toshiba B‐FV4T Owner’s Manual Replacing RTC Battery If your printer has a built‐in real‐time clock (RTC), you will find the RTC battery on the main board. The RTC battery keeps the RTC running when the printer is turned off, so the RTC can keep track of the current time. You can check the RTC battery charge from the status lights. If the RTC battery is low or out, you need to replace it with a new one. Take the following steps to replace your RTC battery: 1. Turn on the printer. 2.
5 Troubleshooting Toshiba B‐FV4T Owner’s Manual 5 Troubleshooting This chapter provides the information about printer problems and solutions. 5.1 Printer Problems The printer is not turned on Did you attach the AC power cord? Make sure the power supply’s connector is inserted into the printer power jack. Check the power connection from the wall socket to the printer. Test the power cord and the socket with other electrical devices.
5 Troubleshooting Toshiba B‐FV4T Owner’s Manual The media is not loaded correctly. See Section 2.3, “Loading Media” to reload the media. The media sensor needs to be calibrated. See Section 3.1, “Media Sensor Calibration” to calibrate the sensor. The media sensor is dirty. Clean the media sensor. Nothing is printed The media is not loaded correctly. See Section 2.3, “Loading Media” to reload the media. The ribbon is not loaded correctly. See Section 2.
5 Troubleshooting Toshiba B‐FV4T Owner’s Manual 1. Unload the ribbon supply roll and take‐up roll from the printer. 2. Pull the ribbon from the supply roll so it overlaps the broken end of the take‐up roll. 3. Tape the overlapped parts together. 4. Reload both rolls into the printer. The ribbon is “printed out” with the media The ribbon is not loaded correctly. See Section 2.4, “Loading Ribbon” to reload the ribbon. The printhead temperature is too high.
5 Troubleshooting Toshiba B‐FV4T Owner’s Manual Delete the files on your USB drive to free some space, or replace your USB drive with an empty one. The cutter is experiencing issues If there is a paper jam, clear it. The cutter has become loose. Fix the cutter in position and tighten it. The cutter blade is not sharp anymore. Replace your cutter with a new one. The printhead temperature is extremely high The printhead temperature is controlled by the printer.
B‐FV700‐BLTH‐QM‐R 6 Specifications This chapter provides specifications for the printer. 6.
B‐FV700‐BLTH‐QM‐R 6.2 Media and Ribbon Properties Media Size Media Type Ribbon Size Ribbon Type Description Continuous Mode Length: 8 ~ 997 mm (including liner 10 ~ 999 mm) Width: 22.4 ~ 115 mm (including liner 25.4 ~ 118 mm) Tear‐Off Mode Length: 8 ~ 997 mm (including liner 10 ~ 999 mm) Width: 22.4 ~ 115 mm (including liner 25.4 ~ 118 mm) Peel‐Off Mode Length: 23.4 ~ 150.4 mm (including liner 25.4 ~ 152.4 mm) Width: 22.4 ~ 115 mm (including liner 25.4 ~ 118 mm) Cut Mode Length: 19.
B‐FV700‐BLTH‐QM‐R 6.
B‐FV700‐BLTH‐QM‐R EAN‐13 EAN‐8 UCC/EAN‐128 with CC‐A or CC‐B UCC/EAN‐128 with CC‐C ‐ 42 ‐ GS1 DataBar Truncated Composite (CC‐A/CC‐B) GS1 DataBar Stacked Composite (CC‐A/CC‐B) GS1 DataBar Expanded Stacked Composite (CC‐A/CC‐B) GS1 DataBar Expanded Composite (CC‐A/CC‐B) GS1 DataBar Stacked Omnidirectional Composite (CC‐A/CC‐B) GS1 DataBar Limited Composite (CC‐A/CC‐B) GS1‐128 Composite (CC‐A/CC‐B/CC‐C)
B‐FV700‐BLTH‐QM‐R 6.4 Electrical and Operating Environment Properties Power Supply Power Consumption Temperature Humidity 6.5 Range Voltage: AC100 V ~ 240 V ±10 % (full range) Frequency: 50‐60 Hz ±5 % 90 W Operating: 5~40 °C Storage: ‐ 40 ~ 60 °C Operating: 25 ~ 85 %RH (non‐condensing) Storage: 10 ~ 90 %RH (non‐condensing) Physical Dimension Dimension Size Weight Size and Weight W 221 mm x D 279.3 mm x H 182.8 mm 2.
B‐FV700‐BLTH‐QM‐R 6.6 Interfaces This section provides information about IO port specifications for the printer. 6.6.1 USB There are two common USB connectors. Typically, type A is found on hosts and hubs; type B is found on devices and hubs. The figure below shows their pinouts.
B‐FV700‐BLTH‐QM‐R 6.6.2 Ethernet The Ethernet uses RJ‐45 cable, which is 8P8C (8‐Position 8‐Contact). The figure below shows its pinout.
B‐FV700‐BLTH‐QM‐R 6.6.3 RS‐232C The RS‐232C on the printer is DB9 female. It transmits data bit by bit in asynchronous start‐stop mode. The figure below shows its pinout. 5 9 Pin 1 2 3 4 5 6 7 8 9 3 4 8 Signal N/A RxD TxD N/A GND N/A RTS CTS +5V 2 7 1 6 Description Shorted to Pin 6 Receive Transmit No Connection Ground Shorted to Pin 1 Request to Send Clear to Send Reserved for KDU (keyboard device unit) Note Pin 9 is reserved for KDU. Do not connect it if you are using a computer as the host.
B‐FV700‐BLTH‐QM‐R Pin 1 2 3 4 5 6 7 8 9 10 18 1 36 19 Signal Direction To Printer To Printer To Printer To Printer To Printer To Printer To Printer To Printer To Printer From Printer Signal Pin /STROBE Data 1 Data 2 Data 3 Data 4 Data 5 Data 6 Data 7 Data 8 /ACK 11 12 13 14‐15 16‐17 18 19‐30 31 32 33‐36 Signal Direction From Printer From Printer From Printer ‐ Ground ‐ Ground ‐ From Printer ‐ ‐ 47 ‐ Signal BUSY PE +5V NC GND NC GND NC /FAULT NC
B‐FV700‐BLTH‐QM‐R Installation Manual for the B‐FV704D‐BLTH‐QM‐R Bluetooth Interface WARNING! 1. Carefully read and follow all the instructions in this manual. Failure to do so could create safety hazards such as fire or electric shocks. Instructions in this manual must be followed when installing option kits or adding cables to avoid system failures and to insure correct performance and operation.
B‐FV700‐BLTH‐QM‐R Bluetooth Interface (1 pc.) M‐3 P‐Tite Screw (2 pcs.
6 Specifications Toshiba B‐FV4T Owner’s Manual 3. INSTALLATION PROCEDURE 1) Turn off the printer power, disconnect the power plug from the AC outlet, and disconnect the AC adapter from the printer. 2) Place the printer on the soft cloth to prevent scratching the surface of the printer, and remove the 4 screws provided at the Bottom Cover. 3) Remove the Bottom Cover by removing the 6 connectors from the main board.
6 Specifications Toshiba B‐FV4T Owner’s Manual 4) Remove the Printer Cover. Printer Cover 5) Secure the Bluetooth Interface with the 2 screws provided (M‐3 P‐Tite screws). Harnesses Note: When securing the interface, prevent the two harnesses from being trapped between the interface board and the printer frame.
6 Specifications Toshiba B‐FV4T Owner’s Manual 6) Attach the Printer Cover. Printer Cover Note: When fitting the Printer Cover, prevent the harness from being trapped between the covers.
6 Specifications Toshiba B‐FV4T Owner’s Manual 7) Connect the harness connector to the connector “J15” (black) on the main board. Connector “J15” (black) 8) Return the 6 connectors to the original positions, which were removed in Step 3. 9) Fix the Bottom Cover by securing the 4 screws which were removed in Step 2. Note: When fitting the Bottom Cover, prevent the harness from being trapped between the covers.
6 Specifications Toshiba B‐FV4T Owner’s Manual Note: Be sure not to cover the contents described on the rating label when the RF Certification Label is attached to the upper right corner. 11) Close the Top Cover. The installation is now completed. © 2015 TOSHIBA TEC CORPORATION All Rights Reserved 1‐11‐1, Osaki, Shinagawa‐ku, Tokyo 141‐8562, JAPAN ‐ 54 ‐ PRINTED IN TAIWAN R141023P5200‐TTEC EO2‐38103 Feb.
