User's Manual Satellite U930/U930t series
Table of Contents Chapter 1 TOSHIBA Legal, Regulatory and Safety Copyright, Disclaimer and Trademarks .............................................. 1-1 Regulatory Information ......................................................................... 1-2 Video Standard Notice .......................................................................... 1-3 OpenSSL Toolkit License Issues ......................................................... 1-3 ENERGY STAR® Program ..........................................
TOSHIBA Password utility .................................................................... 5-6 TOSHIBA System Settings ................................................................... 5-8 USB Charge ............................................................................................ 5-9 Sleep and Music .................................................................................. 5-12 TOSHIBA Media Player by sMedio TrueLink+ ..................................
Chapter 1 TOSHIBA Legal, Regulatory and Safety This chapter states the Legal, regulatory and safety information applicable to TOSHIBA computers. Copyright, Disclaimer and Trademarks Copyright © 2012 by TOSHIBA Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of TOSHIBA. No patent liability is assumed, with respect to the use of the information contained herein.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Toshiba Corporation and its affiliates is under license. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries. sMedio and sMedio TrueLink+ are trademarks or registered trademarks of sMedio, Inc. TouchPad is a trademark of Synaptics, Inc.
Universal Serial Bus (USB 3.0) ports and HDMI port. Changes or modifications made to this equipment, not expressly approved by TOSHIBA or parties authorized by TOSHIBA could void the user’s authority to operate the equipment. FCC conditions This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. 2. This device may not cause harmful interference. This device must accept any interference received, including interference that may cause undesired operation.
The OpenSSL toolkit stays under a dual license, i.e. both the conditions of the OpenSSL License and the original SSLeay license apply to the toolkit. See below for the actual license texts. Actually both licenses are BSD-style Open Source licenses. In case of any license issues related to OpenSSL please contact openssl-core@openssl.org. OpenSSL License -----------------------/*===================================================== Copyright (c) 1998-2011 The OpenSSL Project. All rights reserved.
===================================================== This product includes cryptographic software written by Eric Young (eay@cryptsoft.com). This product includes software written by Tim Hudson (tjh@cryptsoft.com). */ Original SSLeay License ---------------------------------/* Copyright (C) 1995-1998 Eric Young (eay@cryptsoft.com) All rights reserved. This package is an SSL implementation written by Eric Young (eay@cryptsoft.com). The implementation was written so as to conform with Netscapes SSL.
THIS SOFTWARE IS PROVIDED BY ERIC YOUNG ``AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED.
ENERGY STAR® Program Your Computer model may be ENERGY STAR® compliant. If the model you purchased is compliant, it is labeled with the ENERGY STAR logo on the computer and the following information applies. TOSHIBA is a partner in the ENERGY STAR Program and has designed this computer to meet the latest ENERGY STAR guidelines for energy efficiency.
Provide adequate ventilation Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep Mode). In this condition, observe the following: Never cover your computer or AC adaptor with any object. Never place your computer or AC adaptor near a heat source, such as an electric blanket or heater.
Heat injury Avoid prolonged physical contact with the computer. If the computer is used for long periods, its surface can become very warm. While the temperature will not feel hot to the touch, if you maintain physical contact with the computer for a long time, for example if you rest the computer on your lap or if you keep your hands on the palm rest, your skin might suffer a low-heat injury.
Make sure all disk/disc activity has ended before moving the computer. Turn off (shut down) the computer. Disconnect the AC adaptor and all peripherals before moving the computer. Close the display panel. Do not pick up the computer by its display panel. Before carrying your computer, shut it down, disconnect the AC adaptor and allow it to cool down - a failure to follow this instruction may result in minor heat injury.
Please read. A note is a hint or advice that helps you make best use of your equipment.
Chapter 2 Getting Started This chapter provides an equipment checklist, and basic information to start using your computer. Some of the features described in this manual may not function properly if you use an operating system that was not pre-installed by TOSHIBA. Equipment checklist Carefully unpack your computer, taking care to save the box and packaging materials for future use.
Right-click Click the right Touch Pad control button once. Right click the mouse once. Press and hold on the touch screen (only for touch screen models). Double-click Tap the Touch Pad or click the left Touch Pad control button twice. Left click the mouse twice. Tap the touch screen twice (only for touch screen models).
It is a good idea to periodically back up the internal Solid State Drive or other main storage device to external media. General storage media is not durable or stable over long periods of time and under certain conditions may result in data loss. Before you install a device or application, save any data in memory to the Solid State Drive or other storage media. Failure to do so may result in the loss of data.
When you connect the AC adaptor to the computer, always follow the steps in the exact order as described in the User’s Manual. Connecting the power cable to a live electrical outlet should be the last step otherwise the adaptor DC output plug could hold an electrical charge and cause an electrical shock or minor bodily injury when touched. As a general safety precaution, avoid touching any metal parts.
2. Connect the AC adaptor’s DC output plug to the DC IN 19V jack on your computer. Figure 2-3 Connecting the DC output plug to the computer 1 2 1. DC IN 19V jack 3. 2. DC output plug Plug the power cord into a live wall outlet - the DC IN/Battery indicator should glow. Opening the display The display panel can be opened to a wide range of angles for optimal viewing.
Do not close the display panel with pens or any other objects left in between the display panel and the keyboard. When opening or closing the display panel, place one hand on the palm rest to hold the computer in place and use the other hand to slowly open or close the display panel (Do not use excessive force when opening or closing the display panel). Turning on the power This section describes how to turn on the power - the Power indicator will then indicate the status.
When it is displayed, be sure to read the License Terms carefully. Getting to know Windows For detailed information on what is new and how to operate Windows 8, please refer to the Windows Help and Support. Start screen The Start screen is the launching pad for everything you can do in the Windows operating system, providing new and easy ways to access everything from your favorite apps and Web sites to your contacts and other important information.
Typical Start screen tiles are the Desktop tile and Mail tile, as well as tiles representing all other applications downloaded to your system. Windows Store Although many applications will be pre-installed or built-in to your computer, you will also have the ability to download many other applications at the click of your mouse. In the Windows Store you can search for and browse thousands of apps, all grouped into easy to find categories.
In the Settings charm, click Power and then select Restart. Press CTRL, ALT and DEL simultaneously (once) to display the menu window, and then select Restart by clicking the power icon ( ) in the lower-right corner. Sleep Mode If you have to interrupt your work, you are able to turn off the power without exiting from your software by placing the computer into Sleep Mode.
Benefits of Sleep Mode The Sleep Mode feature provides the following benefits: Restores the previous working environment more rapidly than does the Hibernation Mode feature. Saves power by shutting down the system when the computer receives no input or hardware access for the time period set by the System Sleep Mode feature. Allows the use of the panel power off feature. Executing Sleep Mode You can enter Sleep Mode in one of three ways: In the Settings charm, click Power and then select Sleep.
Do not switch to Hibernation Mode while transferring data to external media, such as USB devices, memory media or other external memory devices. Data will be lost. Benefits of Hibernation Mode The Hibernation Mode feature provides the following benefits: Saves data to the Solid State Drive when the computer automatically shuts down because of a low battery condition. You can return to your previous working environment immediately when you turn on the computer.
Data save in Hibernation Mode When you turn off the power in Hibernation Mode, the computer will take a moment to save the current data in memory to the Solid State Drive. After you turn off the computer, and the content of memory has been saved to the Solid State Drive, turn off the power to any peripheral devices. Do not turn the computer or devices back on immediately. Wait a moment to let all capacitors fully discharge.
Chapter 3 The Grand Tour This chapter identifies the various components of the computer - it is recommended that you become familiar with each before you operate the computer. Legal Footnote (Non-applicable Icons) For more information regarding Non-applicable Icons, please refer to the section. Please handle your computer carefully to avoid scratching or damaging the surface. Front with the display closed The following figure shows the computer’s front with its display panel in the closed position.
DC IN 19V jack The AC adaptor connects to this jack in order to power the computer and charge its internal batteries. Please note that you should only use the model of AC adaptor supplied with the computer at the time of purchase - using the wrong AC adaptor can cause damage to the computer. HDMI out port HDMI out port can connect with Type A connector HDMI cable. Universal Serial Bus (USB 3.0) ports Two Universal Serial Bus ports, which comply to the USB 3.
Headphone/ Microphone jack A 3.5 mm mini headphone/microphone jack enables connection of a monaural microphone or a stereo headphone. The jack with the icon has Sleep and Music function. Universal Serial Bus (USB 3.0) port One Universal Serial Bus port, which complies to the USB 3.0 standard, is provided on the right side of the computer. The USB 3.0 port is compliant with USB 3.0 standard and backward compatible with USB 2.0 devices.
Figure 3-5 The underside of the computer 2 2 1 1 1. Stereo speakers 2. Cooling vents Stereo speakers The speakers emit sound generated by your software as well as audio alarms, such as low battery condition, generated by the system. Cooling vents The cooling vents help the processor to avoid overheating. Do not block the cooling vents. Keep foreign metal objects, such as screws, staples and paper clips, out of the cooling vents.
Figure 3-7 The front of the computer with the display panel open 1. Microphone 2. Web Camera LED 3. Web Camera 4. Wireless communication antennas (not shown)* 5. Display screen 6. LCD Sensor switch (not shown) 7. Display hinge 8. Keyboard 9. DC IN/Battery indicator 10. Wireless communication indicator 11. Power button 12. Power indicator 13. Touch Pad 14. Touch Pad control buttons 15. Touch Pad ON/OFF indicator * Provided with some models. Computer appearance depends on the model you purchased.
Display screen 33.8cm (13.3") LCD screen, configured with the following resolutions: HD, 1366 horizontal x 768 vertical pixels WQHD, 2560 horizontal x 1440 vertical pixels Please be aware that, when the computer is operating on the AC adaptor, the image displayed on the internal screen will be somewhat brighter than when it operates on battery power. This difference in brightness levels is intended to save power when operating on batteries.
DC IN/Battery indicator The DC IN/Battery indicator shows the condition of the DC IN and the battery's charge - white indicates the battery is fully charged while the power is being correctly supplied from the AC power adaptor.Please refer to the Monitoring of power condition section for more information on this feature. Wireless communication indicator The Wireless communication indicator glows amber when the Wireless functions are turned on. Some models are equipped with Wireless functions.
Battery pack This computer includes a battery pack inside. However, please do not attempt to dismount or replace it by yourself. Please contact an authorized TOSHIBA service provider, if necessary. The rechargeable lithium-ion battery pack provides power to the computer when the AC adaptor is not connected. For more detailed information on the use and operation of the battery pack please refer to the Battery section.
Legal Footnote (Solid State Drive (SSD) Capacity) For more information regarding Solid State Drive (SSD) Capacity, please refer to the section. RTC battery The internal RTC battery backs up the Real Time Clock (RTC) and calendar. Video RAM The memory in a computer's graphics adaptor, used to store the image displayed on a bitmap display. The amount of Video RAM available is dependent on the computer's system memory.
This feature can be used if the computer is: running under battery mode using the internal LCD display only The Display Power Saving Technology feature is enabled at factory default. If you want to disable this feature, you can disable it. The Display Power Saving Technology feature can be disabled in the Intel® Graphics and Media Control Panel. You can access this control panel in the following way: Right-click on the desktop and click Graphics Properties... In this control panel: 1. 2. 3. 4. Click Power.
When Intel® Rapid Start Technology is enabled, Wake-up on LAN, Wake-up on USB or Wake-up from Sleep Mode automatically functions are not available when the computer has been switched from Sleep Mode to Hibernation Mode. The Windows cannot be restored normally if the battery is exhausted when the computer is moving from Sleep Mode to Hibernation Mode. The partition allocation on the Solid State Drive for the Intel® Rapid Start Technology cannot be deleted even if Intel® Rapid Start Technology is disabled.
Power on Power off (no operation) AC adaptor not connected Remaining battery capacity is above low battery trigger point • Operates Remaining battery capacity is below low battery trigger point • Operates Remaining battery capacity is exhausted Computer shuts down • LED: off • LED: flashes amber DC IN/Battery indicator Check the DC IN/Battery indicator to determine the status of the battery pack and the power status with the AC adaptor connected.
User's Manual Flashing amber Indicates that the computer is in Sleep Mode and that there is sufficient power available (AC adaptor or battery) to maintain this condition. No light Under any other conditions, the indicator does not light.
Chapter 4 Operating Basics This chapter describes the basic operations of your computer, highlights the precautions that should be taken when using it. Using the Touch Screen Some models are equipped with a touch screen. You can use your finger to manipulate icons, buttons, menu items, the onscreen keyboard, and other items on the touch screen. Tap Simply tap your finger once on the touch screen to open whatever you tap, such as an app.
The Keyboard The computer’s keyboard layouts are compatible with a 104/105-key enhanced keyboard - by pressing some keys in combination, all of the 104/105-key enhanced keyboard functions can be performed on the computer. The number of keys available on your keyboard will depend on which country/region your computer is configured for, with keyboards being available for numerous languages.
"Special function mode" allows you to use special functions without pressing the FN key. Special function mode Standard F1F12 mode Function F1 FN + F1 Launches the help file supplied with the software. F2 FN + F2 Decreases the computer's display panel brightness in individual steps. F3 FN + F3 Increases the computer's display panel brightness in individual steps. F4 FN + F4 Changes the active display device.
Those toast notifications are disabled at factory default. You can enable them in the TOSHIBA Function Key application. To access it, click Desktop -> Desktop Assist -> Tools & Utilities -> Function Key. Windows special keys The keyboard provides two keys that have special functions in Windows, the Windows Start Button key activates the Start screen while the application key has the same function as the secondary (right) mouse button. This key activates the Windows Start screen .
completely discharged, the system will lose this information and the real time clock and calendar will stop working. Your computer will automatically power off after 1 minute and the same message will appear again the next time when it is turned on. You can change the Real Time Clock settings in the BIOS setup utility. Please refer to Troubleshooting for further information. The RTC battery does not charge while the computer is turned off even if the AC adaptor is attached.
Battery type Power off Power on Battery pack about 3.5 hours about 4.0 to 8.0 hours Please be aware that the charging time when the computer is on is affected by ambient temperature, the temperature of the computer and how you are using the computer - if you make heavy use of external devices for example, the battery might scarcely charge at all during operation.
You should wait at least 16 seconds after turning on the computer before trying to monitor the remaining operating time. This is because the computer needs this time to check the battery's remaining capacity and then calculate the remaining operating time, based on this together with the current power consumption. Please be aware that the actual remaining operating time may differ slightly from the calculated time. With repeated discharges and recharges, the battery's capacity will gradually decrease.
Extending battery life To maximize the life of your battery packs: At least once a month, disconnect the computer from a power source and operate it on battery power until the battery pack fully discharges. Before doing so, follow the steps as detailed below. 1. Turn off the computer's power. 2. Disconnect the AC adaptor and turn on the computer's power - if it does not turn on then go to Step 4. 3. Operate the computer on battery power for five minutes.
Figure 4-3 Examples of memory media Secure Digital (SD) Card microSD card adaptor and microSD card MultiMediaCard (MMC) Points to note about the memory media card SD/SDHC/SDXC memory cards comply with SDMI (Secure Digital Music Initiative), which is a technology adopted to prevent unlawful copy or playback of digital music.
Media care Observe the following precautions when handling the card. Do not twist or bend cards. Do not expose cards to liquids or store in humid areas or lay media close to containers of liquid. Do not touch the metal part of a card or expose it to liquids or let it get dirty. After using card, return it to its case. The card is designed so that it can be inserted only one way. Do not try to force the card into the slot. Do not leave a card partially inserted in the slot.
2. Insert the memory media into the memory media slot on the side of the computer. Figure 4-4 Inserting a memory media (1) 1 1. Memory media slot 2 2. Memory media Make sure the memory media is oriented properly before you insert it. If you insert the media in wrong direction, you may not be able to remove it. When inserting the memory media, do not touch the metal contacts. You could expose the storage area to static electricity, which can destroy data.
1. 2. 3. Click the Desktop tile and open the Safely Remove Hardware and Eject Media icon on the Windows Taskbar. Point to memory media and click the left Touch Pad control button. Grasp the media and remove it. If you remove the memory media or turn off the power while the computer is accessing the memory media, you may lose data or damage the media. Do not remove the memory media while the computer is in Sleep or Hibernation Mode.
Please do not plug/unplug an HDMI device under the following conditions: The system is starting up. The system is shutting down. When you connect a television or external monitor to the HDMI port, the display output device is set to HDMI. When you unplug the HDMI cable and re-plug it, please wait at least 5 seconds before you re-plug the HDMI cable again. You can change the display settings by pressing function keys or by pressing the ( ) + P keys, or by configuring the display properties settings.
4. 5. 6. 7. Click Change display settings. Click Advanced settings. Click List All Modes. Select one of the mode at List All Modes. Optional TOSHIBA Accessories You are able to add a number of options and accessories in order to make your computer even more powerful and convenient to use.
Audio Enhancements In order to apply the sound effects for your current speaker, follow the steps below. 1. 2. 3. Click Desktop and right click on the Speakers icon on the Taskbar, and then select Playback devices from the sub menu. Select Speakers, and click Properties. On the Enhancements tab select the sound effects you would like, and click Apply.
Chapter 5 Utilities and Advanced Usage This chapter describes the utilities and special features of this computer, and the advanced usage of some utilities. Utilities and Applications This section describes the pre-installed utilities that come with the computer and details how to start them. For further information on their operation, you may refer to each utility's online manual, help files or README.TXT file (if applicable).
TOSHIBA PC Diagnostic Tool The TOSHIBA PC Diagnostic Tool will display basic system configuration information and allow the functionality of some of the computer's builtin hardware devices to be tested. To access this utility, click Desktop -> Desktop Assist -> Support & Recovery -> PC Diagnostic Tool. For details on TOSHIBA PC Diagnostic Tool, see the help file. TOSHIBA Password utility This utility allows you to set a password in order to restrict access to the computer.
TOSHIBA Function Key This utility allows you to perform some features by pressing a specified key or combined with the FN key. To setup this utility, click Desktop -> Desktop Assist -> Tools & Utilities -> Function Key. For details, please refer to the Function Key section. TOSHIBA Service Station This application allows your computer to automatically search for TOSHIBA software updates or other alerts from TOSHIBA that are specific to your computer system and its programs.
You may not have all the software listed above depending on the model you purchased. Special features The following features are either unique to TOSHIBA computers or are advanced features which make the computer more convenient to use. Access each function using the following procedures. *1 To access the Power Options, click Desktop -> Desktop Assist -> Control Panel -> System and Security -> Power Options.
Panel power on/off *1 This feature automatically turns power to the computer off when the display panel is closed, and turns it back on when the display panel is opened. This can be specified in the Power Options. Low battery When battery power is exhausted to the point automatic Hibernation that computer operation cannot be continued, the system automatically enters Hibernation Mode Mode *1 and shuts itself down. This can be specified in the Power Options.
Heat dispersal *1 To protect against overheating, the processor is equipped with an internal temperature sensor which activates a cooling fan or lowers the processing speed if the computer's internal temperature rises to a certain level. You are able to select whether to control this temperature by either turning on the fan first, then if necessary lowering the processor speed, or by lowering the processor speed first, then if necessary turning on the fan.
When entering the character string to register the password, enter from the keyboard character by character and do not enter as ASCII code or copy-and-paste the character string. In addition, ensure that the registered password is correct by outputting the character string to the password file. When entering a password, do not enter any characters (for example "!" or "#") produced by pressing the SHIFT or ALT keys. Delete (button) Click this button to delete a registered password.
Supervisor Password If you set a Supervisor Password, some functions might be restricted when a user logs on with the User Password. To set a Supervisor Password: Desktop -> Desktop Assist -> Tools & Utilities -> Supervisor Password This utility lets you do the following: Register or delete the Supervisor Password. Specify restrictions for general users. Starting the computer by password If you have already registered a user password, there is one way to start the computer: Enter the password manually.
OK Accepts your changes and closes the TOSHIBA System Settings window. Cancel Closes the window without accepting your changes. Apply Accepts all your changes without closing the TOSHIBA System Settings window. Some options shown in grey are possible to confirm their status.
Move the slider to enable or disable this function. Enabled Enables the Sleep and Charge function. Then you can use this function to charge certain USBcompatible external devices such as mobile phones or portable digital music players. Disabled Disables the Sleep and Charge function. The Sleep and Charge function may not work with certain external devices even if they are compliant with the USB specification. In those cases, turn the power of the computer ON to charge the device.
Your computer supports High Current Mode (2.0A Mode). Using the following procedure to find a suitable mode from Auto Mode to High Current Mode for your USB device to charge. Do not use High Current Mode when your USB devices do not support High Current Mode (2.0A Mode). This function may not be able to be used with some connected external devices even if the appropriate mode is selected. In this situation, disable and stop using this function.
Enabled Rapid USB battery charge at maximum 1.5A while PC is powered On. Disabled Conventional USB battery charge while PC is powered On. The "System ON CDP Charge Mode" may not work with certain external devices even if they are compliant with the USB specifications. In those cases, use a USB port without "USB Sleep and Charge function" or disable “System ON CDP Charge Mode”. It is recommended that AC adaptor be connected to the computer while using the "System ON CDP Charge Mode".
The volume adjustment and mute setting might be different between Window mode and Sleep and Music mode. Before connecting the audio device to the computer, turn down the volume of the audio device. Sound quality may also be different. Use the Sleep and Music function with the display open.
Operating TOSHIBA Media Player by sMedio TrueLink+ The steps for playing a video file on a local library: 1. 2. Click My Local Library on the Start Page of TOSHIBA Media Player. Click a video file to playback. The steps for playing a music file on a local library: 1. 2. 3. 4. Click My Local Library on the Start Page of TOSHIBA Media Player. Click Music in the upper-left corner of the screen. Select an artist icon or album icon for playback. Click a music file to playback.
may also be used to help diagnose problems should the computer require service by TOSHIBA or TOSHIBA's authorized service providers. Additionally, TOSHIBA may also use this information for quality assurance analysis. Subject to the use restrictions above, the HDD data logged may be transferred to entities located outside of your country or region of residence (e.g., European Union).
The following items will be described in this section: Creating Recovery Media Restoring the pre-installed software from your created Recovery Media Restoring the pre-installed software from the Recovery Solid State Drive Creating Recovery Media This section describes how to create Recovery Media. Be sure to connect the AC adaptor when you create Recovery Media. Be sure to close all other software programs except the Recovery Media Creator.
2. 3. 4. 5. Turn on your computer and allow it to load the Windows operating system from the Solid State Drive as normal. Insert the first blank disc into the optical disc drive tray, or Insert the USB Flash Memory into one available USB port. Click Desktop -> Desktop Assist -> Support & Recovery -> Recovery Media Creator. After Recovery Media Creator starts, select the type of media and the title you wish to copy, and then click the Create button.
When drivers/utilities are installed, you can setup the respective drivers/utilities from the following place. To open the setup files, Click Desktop -> Desktop Assist -> All Programs -> TOSHIBA -> Applications and Drivers. TOSHIBA Media Player by sMedio TrueLink+ application is not included in the setup files above but can be downloaded from Windows Store.
5. Follow the on screen instructions to finish the recovery. You can also perform the restoration through PC settings in the operating system: 1. 2. 3. 4. User's Manual Click the Settings charm and click Change PC settings. Click General under PC settings. Scroll down to Remove everything and reinstall Windows and click Get started. Follow the on screen instructions to finish the recovery.
Chapter 6 Troubleshooting TOSHIBA have designed this computer for durability, however, should problems occur you are able to use the procedures detailed in this chapter to help determine the cause. All users should become familiar with this chapter as knowing what might go wrong can help prevent problems from occurring in the first place.
Check all cables to ensure they are correctly and firmly attached to the computer - loose cables can cause signal errors. Inspect all connecting cables for loose wires and all connectors for loose pins. Check that your disc media is correctly loaded Always try to make detailed notes of your observations and keep them in a permanent error log - this will help you to describe your problems to TOSHIBA Support. In addition, if a problem recurs, the log you have made will help to identify the problem faster.
Hardware If you cannot find a software problem, you should then check the setup and configuration of your hardware. First run through the items in the preliminary checklist as described previously then, if you still cannot correct the problem, try to identify the source - the next section provides checklists for individual components and peripherals.
If the indicator is glowing, the computer is on. Also, try turning the computer off and then on. If you are using an AC adaptor, verify that the computer is receiving power from the external power source by looking at the DC IN/Battery indicator. If the indicator is glowing, the computer is connected to a live external power source. The computer will not load advanced options during startup By holding down one of the following keys during startup, your computer will load advanced options as shown below.
Overheating power down If the processor's temperature reaches an unacceptably high level with either setting, the computer will automatically shuts down to prevent any damage - in this instance all unsaved data in memory will be lost. Problem Procedure Computer shuts down automatically. Leave the computer off until the it reaches room temperature. If the computer has reached room temperature and it still does not start, or if it starts but shuts down quickly, contact TOSHIBA Support.
Problem Procedure Battery doesn’t power the computer as long as expected If you frequently recharge a partially charged battery, the battery might not charge to its full potential - in these instances you should fully discharge the battery and then attempt to charge it again. Check the Power saver option under Select a power plan in the Power Options. Real Time Clock Problem Procedure The BIOS setting and system date/ time are lost.
Internal display panel Apparent computer's display panel problems may be related to the computer's setup and configuration - please refer to the TOSHIBA System Settings section, for further information. Problem Procedure No display Press the function keys to adjust the display priority, and to make sure it is not set for output to an external monitor. Markings appear on the computer's display panel.
Problem Procedure Memory media card error occurs Remove the memory media card from the computer and then reinsert it in order to ensure it is firmly connected. If the problem persists, then you should refer to the documentation supplied with your memory media card for further information. You cannot write to a memory media card Remove the memory media card from the computer and check to ensure that it is not write protected.
Problem Procedure The on-screen pointer moves too fast or too slow In this instance, you should initially try changing the speed setting within the Mouse Control utility. 1. 2. 3. The reaction of Touch pad is either too sensitive or not sensitive enough. To access this utility, click Desktop -> Desktop Assist -> Control Panel -> Hardware and Sound -> Mouse. Within the Mouse Properties window, click the Pointer Options tab. Set the pointer speed as required and click OK. Adjust the touch Sensitivity.
Problem Procedure The on-screen pointer moves too fast or too slow In this instance, you should initially try changing the speed setting within the Mouse Control utility. 1. 2. 3. The on-screen pointer moves erratically To access this utility, click Desktop -> Desktop Assist -> Control Panel -> Hardware and Sound -> Mouse. Within the Mouse Properties window, click the Pointer Options tab. Set the pointer speed as required and click OK.
Problem Procedure I cannot use the Sleep and Charge function. Sleep and Charge function may be disabled. Enable the Sleep and Charge function in the TOSHIBA System Settings. When there is a current overflow of the external device connected to the compatible port, USB bus power (DC5V) supply may be stopped for safety reasons. When this happens, disconnect an external device if some external devices are connected. After that, turn the power of the computer ON/OFF to restore the function.
Problem Procedure The "USB Wakeup function" does not work. When "System ON CDP Charge Mode" or "USB Sleep and Charge function" is enabled, the "USB WakeUp" function does not work for ports that support the Sleep and Charge function. In that case, use an USB port that does not have the USB Sleep and Charge function or change to disable both "System ON CDP Charge Mode" and "USB Sleep and Charge function".
Problem Procedure Monitor does not turn on After confirming that the monitor's power switch is on, you should check the connections to make sure that the power cord/adaptor is firmly connected to the monitor and to a working power outlet. No display Try adjusting the contrast and brightness controls on the external monitor. Press the function key in order to change the display priority and ensure that it is not set for the internal display only. Check to see if the external monitor is connected.
Bluetooth Problem Procedure Cannot access Bluetooth device Check to ensure the computer's Wireless Communication function is on. Check to ensure the Bluetooth Manager application is running on the computer and that power to the external Bluetooth device is turned on. Check to ensure that no optional Bluetooth Adaptor is installed in the computer - the built-in Bluetooth hardware cannot operate simultaneously with another Bluetooth controller.
Chapter 7 Appendix Specifications This section summarizes the computer’s technical specifications. Physical Dimensions Physical Dimensions shown below do not include parts that extend beyond the main body. The physical dimensions may vary depending on the model you purchased. Size 316 (w) x 207 (d) x 17.8/19.7 (h) millimeters (not including parts that extend beyond the main body).
AC Power Cord and Connectors The power cord’s AC input plug must be compatible with the various international AC power outlets and the cord must meet the standards for the country/region in which it is used. All cords must meet the following specifications: Wire size: Minimum 0.75 mm2 Current rating: Minimum 2.5 amperes Certification agencies China: CQC U.S. and Canada: UL listed and CSA certified No.
USA United Kingdom UL approved BS approved Australia Europe AS approved Approved by the appropriate agency Canada China CSA approved CCC approved Information for Wireless Devices Wireless Technology Interoperability The Wireless LAN is compatible with other LAN systems Direct Sequence Spread Spectrum (DSSS) /Orthogonal Frequency Division Multiplexing (OFDM) radio technology, and is compliant to: The IEEE 802.
and Wireless LAN devices simultaneously, you may occasionally experience a less than optimal network performance or even lose your network connection. If you should experience any such problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please visit http://www.pc.support.global.toshiba.com, if you have any questions about using Wireless LAN or Bluetooth Card from TOSHIBA. In Europe visit http://www.toshiba-europe.com/computers/tnt/bluetooth.
Turn all wireless functionalities off when near a person who may have a cardiac pacemaker implant or other medical electric device. Radio waves may affect pacemaker or medical device operation, possibly resulting in serious injury. Follow the instruction for your medical device when using any wireless functionality. Always turn off wireless functionality if the computer is near automatic control equipment or appliances such as automatic doors or fire detectors.
Radio Frequency Band 5GHz (5150-5850 MHz) (Revision a and n) Band 2.4GHz (2400-2483.5 MHz) (Revision b/g and n) The range of the wireless signal is related to the transmit rate of the wireless communication. Communications at lower transmit range may travel larger distances. The range of your wireless devices can be affected when the antennas are placed near metal surfaces and solid high-density materials.
USA-Federal Communications Commission (FCC) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. Refer to the FCC information section for the detailed information. This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.
use of certain external peripheral products use of battery power instead of AC power use of certain multimedia, computer generated graphics or video applications use of standard telephone lines or low speed network connections use of complex modeling software, such as high end computer aided design applications use of several applications or functionalities simultaneously use of computer in areas with low air pressure (high altitude >1,000 meters or >3,280 feet above sea level) use of computer at temperatur
Various system components (like the video adapter’s GPU and PCI devices like Wireless LAN, etc.) require their own memory space. Since a 32-bit operating system cannot address more than 4 GB of memory, these system resources overlap the physical memory. It is a technical limitation that the overlapped memory is not available to the operating system.
operating in AC power mode and may decrease considerably when operating in battery power mode. Total Available Graphics Memory is the total of, as applicable, Dedicated Video Memory, System Video Memory and Shared System Memory. Shared System Memory will vary depending on system memory size and other factors.
User's Manual DVD-R: Digital Versatile Disc-recordable DVD-RAM: Digital Versatile Disc-random Access Memory DVD-R DL: Digital Versatile Disc Recordable Dual Layer DVD-ROM: Digital Versatile Disc-read Only Memory DVD-RW: Digital Versatile Disc-rewritable DVD+R DL: Digital Versatile Disc Recordable Double Layer FAT: File Allocation Table FCC: Federal Communications Commission GB: gigabyte GBps: gigabytes per second HDD: Hard Disk Drive HDMI: High-definition Multimedia Interface HDMI C
User's Manual RTC: Real Time Clock S/P DIF: Sony/philips Digital Interface Format SD: Secure Digital SDHC: Secure Digital High Capacity SDRAM: Synchronous Dynamic Random Access Memory SSD: Solid State Drive TFT: Thin-film Transistor URL: Uniform Resource Locator USB: Universal Serial Bus UXGA: Ultra Extended Graphics Array VGA: Video Graphics Array WAN: Wide Area Network WSXGA: Wide Super Extended Graphics Array WSXGA+: Wide Super Extended Graphics Array Plus WUXGA: Wide Ultra
Index A Dual Pointing Device Touch Pad 6-8 AC adaptor additional 4-14 connecting 2-3 DC IN 19V jack 3-2 E Equipment checklist 2-1 External monitor problems 6-13 ASCII characters 4-4 B Battery extending life 4-8 monitoring capacity 4-6 real time clock 3-9, 4-4 save mode 5-4 types 4-4 F Function keys 5-4 H Hard disk drive automatic power off 5-4 Battery indicator Bluetooth 7-6 HDMI out port 3-2 C HW Setup accessing window Cleaning the computer 1-9 Cooling vents 3-4, 3-8 D K Keyboard function keys
Keyboard 6-6 Memory Media Card 6-7 Overheating power down 6-5 Power 6-4 Real Time Clock 6-6 Sound system 6-12 TOSHIBA support 6-14 Touch Pad 6-8 USB device 6-10 USB mouse 6-9 memory media card inserting 4-10 removing 4-11 Memory media slot 4-8 Moving the computer 1-9 MultiMediaCard removing 4-11 R P Recovery hard disk drive 5-18 Password power on 5-4 Starting the computer by password 5-8 Supervisor 5-8 user 5-6 Recovery Media 5-17 Restarting the computer 2-8 S SD/SDHC/SDXC Card formatting 4-9 note 4-9
V Video mode 4-15 Video RAM 3-9 W Web Camera 3-5 Wireless communication indicator 3-7 User's Manual Index-3
