Product Warranty

TheToroWarranty
ResidentialSnowProducts
and
Singleand2Stage
TheToroGTSStartingGuarantee*
ElectricSnow
*GTSforQuickclearmodelsonly(International)
SummaryDescription
TheT oroCompanypromisestorepairtheToroProductbelowifitisdefectivein
materialsorworkmanshiporiftheenginedoesnotstartontherstorsecondpull
(GTSStartingGuarantee),fortheperiodlistedbelow.
Thewarrantyappliesonlyifyouperformtheroutinemaintenancespeciedinthe
Operator'sManual.
TheGTSStartingGuaranteedoesnotapplywhentheproductisusedcommercially.
Toromakesnootherexpresswarranty.Theenginemanufacturermayprovide
itsownenginewarrantyandspecialemissionsystemwarranty.Ifapplicable,the
documentationwillbeprovidedwithyourproduct.
ProductsandWarrantyPeriods
Warrantiesarelimitedunlessotherwisespecied.
Thefollowingtimeperiodsapplyfromtheoriginaldateofpurchase:
WarrantyPeriod
2StageSnow(LimitedWarranty)
Products
Residential*Commercial
SnowMax
3years45days
—Chute,chutedeector,andlower
chute
Lifetime
1
Lifetime
1
PowerMaxandPowerMaxHD3years45days
—Chute,chutedeector,andimpeller
housingcove
Lifetime
1
Lifetime
1
PowerMaxTRXHD
5years
1year
—Chute,chutedeector,andimpeller
housingcover
Lifetime
1
Lifetime
1
SingleStageSnow(FullWarranty)
Products
Residential
Commercial
Powerlite
2years(full)
45days
QuickClear2years(full)
45days
—GTSStartingGuarantee
2years
n/a
ElectricSnowProducts(FullWarranty)
Products
Residential
Commercial
1800PowerCurve
2years
n/a
60VSnowProducts(LimitedWarranty)
ProductsResidential
Commercial
PowerMax60VSnowthrower,battery,
andcharger
3years45days
1
Originalowneronly.
*
Residentialpurposesmeanspurchasedbyanindividualandusedonthesame
lotasyourhome.Useataninstitution,asarental,oratmorethanonelocationis
consideredcommercialuseandthecommercialwarrantyapplies.
InstructionsforObtainingWarrantyService
IfyouthinkthatyourT oroProductcontainsadefectinmaterialsorworkmanship,
followthisprocedure:
1.ContactyourT oroAuthorizedServiceCentertoarrangeserviceoftheproduct.
Visithttp://www.toro.comandselectWHERETOBUYtolocateaT oroservice
centerinyourarea.
2.Bringtheproductandyourproofofpurchase(salesreceipt)totheservice
centerlocation.Theservicecenterwilldiagnosetheproblemanddetermineif
itiscoveredunderwarranty.
3.Foradditionalquestionsregardingwarrantytermsandconditions,youmay
contactToroat:
TheT oroCompany
CustomerCareDepartment,RLCDivision
8111LyndaleAvenueSouth
Bloomington,MN55420-1196USA
001-952-948-4707
OwnerResponsibilities
YoumustmaintainyourToroProductbyfollowingthemaintenanceprocedures
describedintheOperator’sManual.Suchroutinemaintenance,whetherperformedby
adealerorbyyou,isatyourexpense.Partsscheduledforreplacementasrequired
maintenance(“MaintenanceParts”),arewarrantedfortheperiodoftimeuptothe
scheduledreplacementtimeforthatpart.Failuretoperformrequiredmaintenance
andadjustmentscanbegroundsfordisallowingawarrantyclaim.
ItemsandConditionsNotCovered
Notallproductfailuresormalfunctionsthatoccurduringthewarrantyperiodare
defectsinmaterialsorworkmanship.Thisexpresswarrantydoesnotcoverthe
following:
•Costofregularmaintenanceorparts,suchasfuel,lubricants,oilchanges,
cable/linkageadjustments,rotorblades(paddles),scraperblades,belts,spark
plugs,lightbulbs,orbrakeadjustments
•Componentsfailingduetonormalwear
•Anyproductorpartthathasbeenaltered,misused,neglected,requires
replacementorrepairduetoaccidentsorlackofpropermaintenance
•Pickupanddeliverycharges
•RepairsorattemptedrepairsbyanyoneotherthananAuthorizedToroService
Center
•Failuretofollowthefuelinginstructionsandrequirements(consulttheOperator's
Manualfordetails),suchas:
–Useofoldfuel(morethan1monthold)orfuelwhichcontainsmorethan
10%ethanolormorethat15%MTBE
–Failuretodrainthefuelsystempriortoanyperiodofnon-useover1month
–Improperfuel
•Repairsoradjustmentsduetothefollowing:
–Contaminantsinthefuelsystem
–Failuretoperformtherequiredmaintenanceand/oradjustments
–Snowthrowerauger/paddlesstrikinganobject
–Improperstartingprocedures
•Specialoperationalconditionswherestartingmayrequiremorethan2pulls:
–First-timestartsafteranextendedperiodofnon-useover3monthsor
seasonalstorage
–Startingthemachineintemperaturesbelow-23°C(-10°F)
•Productfailuresresultingfromtheuseofmodiedorunapprovedaccessories
ornon-Toroparts.
•Failurescausedbyoutsideinuence,including,butnotlimitedto,weather;
storagepractices;contamination;ortheuseofunapprovedcoolants,lubricants,
additives,orchemicals
GeneralConditions
Allrepairscoveredbythiswarrantymustbeperformedbyanauthorizeddealerusing
Toro-approvedreplacementparts.Suchrepairisthesoleremedyunderthiswarranty.
TheToroCompanyisnotliableforindirect,incidentalorconsequential
damagesinconnectionwiththeuseoftheToroproductcoveredbythis
warranty,includinganycostorexpenseofprovidingsubstituteequipment
orserviceduringperiodsofmalfunctionornon-usependingcompletionof
repairsunderthiswarranty.
Thepurchaser’shomecountrymayprovideadditionallegalrightsthatarenot
restrictedbythiswarranty.
CountriesOtherthantheUnitedStatesorCanada
CustomerswhohavepurchasedT oroproductsoutsidetheUnitedStatesorCanada
shouldcontacttheirT oroAuthorizedServiceCentertoobtainwarrantypoliciesfor
yourcountry,province,orstate.Foradditionalquestionsregardingwarrantyterms
andconditions,youmaycontactTheT oroCompany.
AustralianConsumerLaw
OurgoodscomewithguaranteesthatcannotbeexcludedundertheAustralian
ConsumerLaw.Youareentitledtoareplacementorrefundforamajorfailureand
compensationforanyotherreasonablyforeseeablelossordamage.Youarealso
entitledtohavethegoodsrepairedorreplacedifthegoodsfailtobeofacceptable
qualityandthefailuredoesnotamounttoamajorfailure.
3440-299RevC