Product Warranty

TheToroWarranty
AThree-YearLimitedWarranty(1YearLimitedWarrantyforCommercialUse)
Power
MaxHD
Commercial
TheToroExtendedWarranty
1
TheToro-enginewarrantyisextended1year,to4years,whentheToroMaintenanceKit
ispurchasedatthesametimeofthemachinepurchase.
SummaryDescription
TheToroCompanyanditsafliate,T oroWarrantyCompany,promiseto
repairtheT oroProductbelowifdefectiveinmaterialsorworkmanshipfor
theperiodlistedbelow.
Thewarrantyappliesonlyifyouperformtheroutinemaintenancespecied
intheOperator'sManual.
Toromakesnootherexpresswarranty.Theenginemanufacturermay
provideitsownenginewarrantyandspecialemissionsystemwarranty.If
applicable,thedocumentationwillbeprovidedwithyourproduct.
Thiswarrantycoversthecostofpartsandlabor,butyoumustpay
transportationcosts.
ProductsandWarrantyPeriods
Thefollowingtimeperiodsapplyfromtheoriginaldateofpurchase:
WarrantyPeriod
Products
Residential*Commercial
PowerMaxHDCommercial
3years1years
•ToroEngine3years
1
1year
•Plasticchute,chutedeector,
andimpellerhousingcover
Lifetime(originalowneronly)
*Residentialpurposesmeanspurchasedbyanindividualandusedonthesamelotasyourhome.
Useataninstitution,asarental,oratmorethanonelocationisconsideredcommercialuseandthe
commercialwarrantyapplies.
InstructionsforObtainingWarrantyService
IfyouthinkthatyourT oroProductcontainsadefectinmaterialsor
workmanship,followthisprocedure:
1.ContactyourT oroAuthorizedServiceCentertoarrangeserviceofthe
product.Visithttp://www.toro.comandselectWheretoBuytolocate
aT oroservicecenterinyourarea.
2.Bringtheproductandyourproofofpurchase(salesreceipt)tothe
servicecenterlocation.Theservicecenterwilldiagnosetheproblem
anddetermineifitiscoveredunderwarranty.
3.Foradditionalquestionsregardingwarrantytermsandconditions,
youmaycontactT oroat:
ToroWarrantyCompany
CustomerCareDepartment,RLCDivision
8111LyndaleAvenueSouth
Bloomington,MN55420-1196
Tollfreeat888-384-9939(U.S.andCanadiancustomers)
OwnerResponsibilities
YoumustmaintainyourToroProductbyfollowingthemaintenance
proceduresdescribedintheOperator’sManual.Suchroutinemaintenance,
whetherperformedbyadealerorbyyou,isatyourexpense.Parts
scheduledforreplacementasrequiredmaintenance(“MaintenanceParts”),
arewarrantedfortheperiodoftimeuptothescheduledreplacementtime
forthatpart.Failuretoperformrequiredmaintenanceandadjustmentscan
begroundsfordisallowingawarrantyclaim.
ItemsandConditionsNotCovered
Notallproductfailuresormalfunctionsthatoccurduringthewarrantyperiod
aredefectsinmaterialsorworkmanship.Thisexpresswarrantydoesnot
coverthefollowing:
•Costofregularmaintenanceserviceorparts,suchas:rotorblades
(paddles),scraperblades,belts,fuel,lubricants,oilchanges,spark
plugs,lightbulbs,cable/linkage,orbrakeadjustments
•Componentsfailingduetonormalwear
•Anyproductorpartwhichhasbeenalteredormisusedorneglected
orrequiresreplacementorrepairduetoaccidentsorlackofproper
maintenance
•Pickupanddeliverycharges
•RepairsorattemptedrepairsbyanyoneotherthananAuthorizedT oro
ServiceCenter
•Failuretofollowfuelinginstructionsandrequirements(consultthe
Operator'sManualfordetails)suchas:
–Removingcontaminantsfromthefuelsystem
–Useofoldfuel(morethanonemonthold)orfuelwhichcontains
morethan10%ethanolormorethat15%MTBE
–Failuretodrainthefuelsystempriortoanyperiodofnon-use
overonemonth
–Improperfuel
•Repairsoradjustmentsduetothefollowing:
–Failuretoperformrequiredmaintenanceand/oradjustments
–Snowthrowerauger/paddlesstrikinganobject
•Improperstartingprocedures-ifyouarehavingdifcultystartingyour
unit,pleasechecktheOperator'sManualtoensurethatyouareusing
thecorrectstartingprocedures.
•Productfailureswhichresultfromtheuseofnon-Tororeplacement
parts,frominstallationoruseofmodiedorunapprovedaccessories
•Failurescausedbyoutsideinuenceincluding,butnotlimitedto:
weather,storagepractices,contamination,useofunapproved
coolants,lubricants,additives,orchemicals
GeneralConditions
AllrepairscoveredbythesewarrantiesmustbeperformedbyanAuthorized
ToroServiceDealerusingT oroapprovedreplacementparts.Repairbyan
AuthorizedT oroServiceDealerisyoursoleremedyunderthiswarranty.
NeitherTheToroCompanynorToroWarrantyCompanyisliablefor
indirect,incidental,orconsequentialdamagesinconnectionwiththe
useoftheToroProductscoveredbythesewarranties,includingany
costorexpenseofprovidingsubstituteequipmentorserviceduring
reasonableperiodsofmalfunctionornon-usependingcompletionof
repairsunderthesewarranties.
Allimpliedwarranties,includingmerchantabilityandtnessfora
particularpurpose,arelimitedtothedurationoftheexpresswarranty.
Somestatesdonotallowexclusionsofincidentalorconsequential
damages,orlimitationsonhowlonganimpliedwarrantylasts,sotheabove
exclusionsmaynotapplytoyou.
Thiswarrantygivesyouspeciclegalrights,andyoumayalsohaveother
rightswhichvaryfromstatetostate.
CountriesOtherthantheUnitedStatesorCanada
CustomerswhohavepurchasedT oroproductsoutsidetheUnitedStatesorCanadashouldcontacttheirToroAuthorizedServiceCentertoobtainwarranty
policiesforyourcountry,province,orstate.Foradditionalquestionsregardingwarrantytermsandconditions,youmaycontactT oroWarrantyCompany.
AustralianConsumerLaw
OurgoodscomewithguaranteesthatcannotbeexcludedundertheAustralianConsumerLaw.Youareentitledtoareplacementorrefundforamajor
failureandcompensationforanyotherreasonablyforeseeablelossordamage.Youarealsoentitledtohavethegoodsrepairedorreplacedifthegoods
failtobeofacceptablequalityandthefailuredoesnotamounttoamajorfailure.
3423-779RevB