Product Warranty

TheLawn-BoyNo-WorryWarranty
21in.Mulching/RearBagging
A2-YearFullWarranty(45DayLimitedWarrantyforCommercialUse)
WalkPowerMowers
TheLawn-BoyTrueStartCommitment
A3-YearFullWarranty(NotApplicableforCommercialUse)
SummaryDescription
Lawn-BoyInc.promisestorepairtheLawn-BoyProductbelowifitisdefectivein
materialsorworkmanshiporiftheenginedoesnotstartontherstorsecondpull
(TrueStartCommitment)fortheperiodlistedbelow.
Thewarrantyappliesonlyifyouperformtheroutinemaintenancespeciedinthe
Operator'sManual.
TheTrueStartCommitmentdoesnotapplywhentheproductisusedcommercially.
Lawn-BoyInc.makesnootherexpresswarranty.Theenginemanufacturermay
provideitsownenginewarrantyandspecialemissionsystemwarranty.Ifapplicable,
thedocumentationwillbeprovidedwithyourproduct.
ProductsandWarrantyPeriods
Thefollowingtimeperiodsapplyfromtheoriginaldateofpurchase:
WarrantyPeriod
Products
Residential*Commercial
21in.Mulching/RearBaggingMowersand
Attachments
2yearfull
45days
•TrueStartCommitment
3yearfull
n/a
•Engine
3yearfull
90days
•Battery
1yearfull
45days
•WearItems(Belts,blades,bladeadaptors,
grassbags,cables,andwheels)
90days90days
*Residentialpurposesmeanspurchasedbyanindividualandusedonthesamelotasyourhome.
Useataninstitution,asarental,oratmorethanonelocationisconsideredcommercialuseandthe
commercialwarrantyapplies.
InstructionsforObtainingWarrantyService
IfyouthinkthatyourLawn-BoyProductcontainsadefectinmaterialsorworkmanship,
orifanable-bodiedadultcannolongerstartyourproductinoneortwopulls,follow
thisprocedure:
1.ContactyourLawn-BoyAuthorizedServiceCentertoarrangeserviceofthe
product.T olocateaservicecenternearyou,gotohttp://www.Lawn-Boy.com
andselectSUPPORTthenFINDADEALER.
2.Bringtheproductandyourproofofpurchase(salesreceipt)totheservice
centerlocation.Theservicecenterwilldiagnosetheproblemanddetermineif
itiscoveredunderwarranty.
3.Foradditionalquestionsregardingwarrantytermsandconditions,youmay
contactLawn-Boyat:
Lawn-BoyInc.
CustomerCareDepartment
8111LyndaleAvenueSouth
Bloomington,MN55420-1196
Tollfreeat866-216-6032(U.S.customers)
Tollfreeat866-216-6031(Canadiancustomers)
OwnerResponsibilities
YoumustmaintainyourLawn-BoyProductbyfollowingthemaintenanceprocedures
describedintheOperator’sManual.Suchroutinemaintenance,whetherperformedby
adealerorbyyou,isatyourexpense.Partsscheduledforreplacementasrequired
maintenance(“MaintenanceParts”),arewarrantedfortheperiodoftimeuptothe
scheduledreplacementtimeforthatpart.Failuretoperformrequiredmaintenance
andadjustmentscanbegroundsfordisallowingawarrantyclaim.
ItemsandConditionsNotCovered
Notallproductfailuresormalfunctionsthatoccurduringthewarrantyperiodare
defectsinmaterialsorworkmanship.Thisexpresswarrantydoesnotcoverthe
following:
•Costofregularmaintenanceorparts,suchasrotorblades(paddles),scraper
blades,belts,fuel,lubricants,oilchanges,sparkplugs,lightbulbs,or
cable/linkageorbrakeadjustments
•Componentsfailingduetonormalwear
•Anyproductorpartthathasbeenalteredormisusedorneglectedorrequires
replacementorrepairduetoaccidentsorlackofpropermaintenance
•RepairsorattemptedrepairsbyanyoneotherthananAuthorizedLawn-Boy
ServiceCenter
•Failuretofollowfuelinginstructionsandrequirements(consulttheOperator's
Manualfordetails)suchas:
–Removingcontaminantsfromthefuelsystem
–Useofoldfuel(morethanonemonthold)orfuelwhichcontainsmorethan
10%ethanolormorethat15%MTBE
–Failuretodrainthefuelsystempriortoanyperiodofnon-useoverone
month
–Improperfuel
•Repairsoradjustmentsduetothefollowing:
–Failuretoperformrequiredmaintenanceand/oradjustments
–Snowthrowerauger/paddlesstrikinganobject
–Improperstartingprocedures
•Productfailuresresultingfromtheuseofmodiedorunapprovedaccessoriesor
nonLawn-Boyparts.
•Failurescausedbyoutsideinuence;includingbutnotlimitedtoweather;
storagepractices;contamination;ortheuseofunapprovedcoolants,lubricants,
additives,orchemicals
GeneralConditions
AllrepairscoveredbythesewarrantiesmustbeperformedbyanAuthorizedLawn-Boy
ServiceDealerusingLawn-Boy-approvedreplacementparts.RepairbyanLawn-Boy
AuthorizedServiceDealerisyoursoleremedyunderthiswarranty.
Lawn-BoyInc.isnotliableforindirect,incidental,orconsequentialdamagesin
connectionwiththeuseoftheLawn-BoyProductscoveredbythesewarranties,
includinganycostorexpenseofprovidingsubstituteequipmentorservice
duringreasonableperiodsofmalfunctionornon-usependingcompletionof
repairsunderthesewarranties.
Somestatesdonotallowexclusionsofincidentalorconsequentialdamages,sothe
aboveexclusionsmaynotapplytoyou.
Thiswarrantygivesyouspeciclegalrights,andyoumayalsohaveotherrights
whichvaryfromstatetostate.
CountriesOtherthantheUnitedStatesorCanada
CustomerswhohavepurchasedLawn-BoyproductsoutsidetheUnitedStatesorCanadashouldcontacttheirLawn-BoyAuthorizedServiceCentertoobtainwarrantypolicies
foryourcountry,province,orstate.Foradditionalquestionsregardingwarrantytermsandconditions,youmaycontactLawn-BoyCompany.
AustralianConsumerLaw
OurgoodscomewithguaranteesthatcannotbeexcludedundertheAustralianConsumerLaw.Youareentitledtoareplacementorrefundforamajorfailureand
compensationforanyotherreasonablyforeseeablelossordamage.Youarealsoentitledtohavethegoodsrepairedorreplacedifthegoodsfailtobeofacceptablequalityand
thefailuredoesnotamounttoamajorfailure.
3435-697RevA