Warranty

TheToroWarranty
20inand22in
Recycler
®
A2-YearFullWarranty(45DayLimitedWarrantyforCommercialUse)20inMulcher/Bagger
TheToroGTSStartingGuarantee
WalkPowerMowers
A3-YearFullWarranty(NotApplicableforCommercialUse)
SteelDecks
ConditionsandProductsCovered
TheToroCompanyanditsafliate,T oroWarrantyCompany,pursuantto
anagreementbetweenthem,jointlypromisetorepairtheToroProduct
listedbelowifusedforresidentialpurposes*;ifitisdefectiveinmaterials
orworkmanshiporifitstopsfunctioningduetothefailureofacomponent;
oriftheToroGTS(GuaranteedtoStart)enginewillnotstartontherstor
secondpull,providedtheroutinemaintenancerequiredintheOperator's
Manualhavebeenperformed.
Thiswarrantycoversthecostofpartsandlabor,butyoumustpay
transportationcosts.
Thefollowingtimeperiodsapplyfromtheoriginaldateofpurchase:
ProductsWarrantyPeriod
20inand22inRecyclerand20in
Mulcher/Bagger
2-yearfullwarranty
Attachments
2-yearfullwarranty
GTS(GuaranteedtoStart)3-yearfullwarranty
Engine
1
3-yearfullwarranty
Engine
1
-CommercialUse
Toro-45Days
Otherengines-90days
Battery
1-yearfullwarranty
1
SomeenginesusedonToroProductsarewarrantedbytheenginemanufacturer.
LimitedWarrantyforCommercialUse*
Gas-poweredToroProductsusedforcommercial,institutional,orrental
use,arewarrantedfor45daysagainstdefectsinmaterialsorworkmanship.
Componentsfailingduetonormalweararenotcoveredbythiswarranty.
Fortheenginewarrantyperiods,seethetableabove.
TheToroGTS(GuaranteedtoStart)StartingGuaranteedoesnotapply
whentheproductisusedcommercially*.
InstructionsforObtainingWarrantyService
IfyouthinkthatyourT oroProductcontainsadefectinmaterialsor
workmanship,orifanormal,able-bodiedadultcannolongerstartyour
product'sengineinoneortwopulls,followthisprocedure:
1.ContactanyAuthorizedT oroServiceDealertoarrangeserviceat
theirdealership.T olocateadealerconvenienttoyou,accessourweb
siteatwww.T oro.com.Y oumayalsocallthenumberslistedinitem#3
tousethe24-hourToroDealerlocatorsystem.
2.Bringtheproductandyourproofofpurchase(salesreceipt)tothe
ServiceDealer.Thedealerwilldiagnosetheproblemanddetermineif
itiscoveredunderwarranty.
3.IfforanyreasonyouaredissatisedwiththeServiceDealer’s
analysisorwiththeassistanceprovided,contactusat:
ToroWarrantyCompany
CustomerCareDepartment,RLCDivision
8111LyndaleAvenueSouth
Bloomington,MN55420-1196
Tollfreeat866-214-9807(U.S.customers)
Tollfreeat866-214-9808(Canadiancustomers)
OwnerResponsibilities
YoumustmaintainyourToroProductbyfollowingthemaintenance
proceduresdescribedintheOperator'sManual.Suchroutinemaintenance,
whetherperformedbyadealerorbyyou,isatyourexpense.
ItemsandConditionsNotCovered
Thereisnootherexpresswarrantyexceptforspecialemissionsystem
coverageandenginewarrantycoverageonsomeproducts.Thisexpress
warrantydoesnotcoverthefollowing:
•Costofregularmaintenanceserviceorparts,suchaslters,fuel,
lubricants,oilchanges,sparkplugs,airlters,bladesharpening
orwornblades,cable/linkageadjustments,orbrakeandclutch
adjustments
•Anyproductorpartwhichhasbeenaltered,misused,neglected,or
requiresreplacementorrepairduetoaccidentsorlackofproper
maintenance
•Pickupanddeliverycharges
•RepairsorattemptedrepairsbyanyoneotherthananAuthorizedT oro
ServiceDealer
•Repairsnecessaryduetofailuretofollowrecommendedfuel
procedure(consulttheOperator'sManualformoredetails)
–Removingcontaminantsfromthefuelsystemisnotcovered
–Useofoldfuel(morethanonemonthold)orfuelwhichcontains
morethan10%ethanolormorethat15%MTBE
–Failuretodrainthefuelsystempriortoanyperiodofnon-use
overonemonth
•Repairsoradjustmentstocorrectstartingdifcultiesduetothe
following:
–Failuretofollowpropermaintenanceproceduresorrecommended
fuelprocedures
–Rotarymowerbladestrikinganobject
•Specialoperationalconditionswherestartingmayrequiremorethan
twopulls:
–Firsttimestartsafterextendedperiodofnon-useoverthree
monthsorseasonalstorage
–Cooltemperaturestartssuchasthosefoundinearlyspringand
lateautumn
–Improperstartingprocedures-ifyouarehavingdifcultystarting
yourunit,pleasechecktheOperator'sManualtoensurethat
youareusingthecorrectstartingprocedures.Thiscansavean
unnecessaryvisittoanAuthorizedT oroServiceDealer.
GeneralConditions
AllrepairscoveredbythesewarrantiesmustbeperformedbyanAuthorized
ToroServiceDealerusingT oro-approvedreplacementparts.Repairbyan
AuthorizedT oroServiceDealerisyoursoleremedyunderthiswarranty.
NeitherTheToroCompanynorToroWarrantyCompanyisliablefor
indirect,incidental,orconsequentialdamagesinconnectionwiththe
useoftheToroProductscoveredbythesewarranties,includingany
costorexpenseofprovidingsubstituteequipmentorserviceduring
reasonableperiodsofmalfunctionornon-usependingcompletionof
repairsunderthesewarranties.
Somestatesdonotallowexclusionsofincidentalorconsequential
damages,sotheaboveexclusionsmaynotapplytoyou.
Thiswarrantygivesyouspeciclegalrights,andyoumayalsohaveother
rightswhichvaryfromstatetostate.
CountriesOtherthantheUnitedStatesorCanada
ThiswarrantyisnotvalidinMexico.CustomerswhohavepurchasedT oroproductsexportedfromtheUnitedStatesorCanadashouldcontacttheirT oro
Distributor(Dealer)toobtainguaranteepoliciesforyourcountry,province,orstate.IfforanyreasonyouaredissatisedwithyourDistributor'sserviceor
havedifcultyobtainingguaranteeinformation,contacttheT oroimporter.Ifallotherremediesfail,youmaycontactusatToroWarrantyCompany.
AustralianConsumerLaw:AustraliancustomerswillnddetailsrelatingtotheAustralianConsumerLaweitherinsidetheboxoratyourlocalT oro
Dealer.
*Residentialpurposesmeansuseoftheproductonthesamelotasyourhome.Useatmorethanonelocation,orinstitutionalorrentaluse,isconsidered
commercialuse,andthecommercialusewarrantywouldapply.
374-0254RevG